Book Budget hire cars in Edinburgh

Reviews for Budget in Edinburgh

Recent reviews

Traveller rating

Excellent

2

Good

0

Okay

1

Mediocre

0

Poor

0

Find reviews that mention:

car was cleanpick up and drop

get the carfriendly staff

car availablecustomer service

returned the carnext day

7.6

Pros:Rental agent friendly and when we got to the desk efficient. Offered a free upgrade. Drop off very quick.Cons:One lady at desk resulting us in being there for 55 minutes. Interior of car biscuits on the rear floor and a pair of expensive sunglasses on the front passenger seat. Exterior OKReviewed 17 Sep 2016

review from

6.8

Long wait times to retrieve carPros:Clean car and nice customer service once we were finally helped.Cons:They need better signage informing customers that Avis and budget are one and the same. Stood in line for Budget for an hour waiting on the one and only attendant to check us in to our vehicle. Also still not sure if they will charge me for gas since they gave the car to me almost empty and stated on the agreement it was full. Nobody goes to the car with you to confirm, I did take a picture but I still feel like it’s my word against there’s. I’ll update this if I was overcharged from the original estimate due to them charging for gas they didn’t give in the first place.Reviewed 30 May 2018

review from

7.6

Good service but weird carPros:We picked up and a Citroen wagon at Edinburgh airport. The paperwork was reasonably fast for a car rental. When returning the car to the airport, a staff member promptly handled the return in the parking lot, handed me my receipt and on I went. I would rate the service as good to very good.Cons:The Citroen had an unusual instrument layout that was an ergonomic problem and a pain in the neck. The car was an automatic, but the shift lever was at the top and behind the steering wheel. To reach it was awkward and I frequently hit the windshield wiper stalk when reaching for the shift lever. Folding down the back seat to add storage was also difficult. It might have helped if the staff explained the layout of the car when I picked it up. Instead, I was given the keys and pointed to where I could pick up the car.Reviewed 24 Apr 2016

review from

7.6

Mediocre Premium Class and Lots of Up-Selling at PickupPros:The car was fine mechanically. Very clean when we picked it up. Drop off was quick and easy.Cons:This was the least luxurious Premium class we've ever rented. No heated seats and the car had navigation but they had taken out the memory card so it didn't work. They didn't have our quoted rate at check-in and had to put in a discount to match the rate. Check-in took 40 minutes so they could try to up-sell us to Luxury class and CDW, etc.Reviewed 19 Apr 2017

review from

4.0

Pros:Near to my hotel, quite centralize. The car was clean and in good condition.Cons:The drop-off point have very limited parking place and should have informed customer on any public holiday as we were not told about it. We have encountered some issues and could not find anyone to consult with despite paying so much money.Reviewed 6 Jun 2016

review from

8.4

Great carPros:Quick check in and drop off. Fuel efficient.Cons:Remind people from the US that due to narrow streets the mirrors need to be pushed in when parking.Reviewed 3 Jan 2018

review from

9.2

Very fast pick and drop. Cleanliness superbPros:The car was fantasticCons:Why not a bit cheaper?Reviewed 6 Apr 2017

review from

10.0

Pros:Staff was helpful, courteous and efficient. Both at pick-up and drop-off, the associates went the extra mile to ensure everything was what we wanted.Reviewed 19 May 2019

review from

4.8

Cons:I felt pressured to upgrade to a car model that I did not need for my trip. When I arrived I was told that the car I had reserved many weeks in advance would not be ready for quite some time, but I could upgrade for minimal cost. In the end the minimal cost turned out to be much more.Reviewed 5 Jun 2019

review from

4.0

Gave damaged car & overchargedPros:Very little because they are very frustrating to deal with.Cons:Damaged car needed to be exchanged, cutting into vacation time. They then tacked on damage charges that wee already documented on pickup. Budget has since refused to send an itemized bill explaining their crazy charges. Very frustrating!Reviewed 21 Sep 2017

review from

9.6

Great TripPros:Every interaction was pleasant and professional. Pick up and drop off were quick and easy.Cons:I forgot, being from America, that I would need a GPS and most of the cars didn't have GPS navigation systems equipped. The price of a GPS is £12/day. It added up quickly based on what I was expecting to pay.Reviewed 19 Aug 2016

review from

4.4

Cons:Worse than average rental car gouging. Reservation was for car from 9:30am to 9:30am -- exactly 9 days. Total base price was approx $216. However, adding a second driver, whose only effect on Budget was to reduce chance of accident from driver fatigue, raised total price to about $368. We arrived at pick-up a few minutes early, and were logged in at 9:12am. However, we were given a defective car and the process of discovering this and getting a replacement car meant that we really didn't have our car until after 9:45. Our return receipt shows that the car was returned at 9:49 (19 minutes late), although at least ten minutes of this time was waiting for agent after we arrived. Bottom line -- we actually had use of our rental car for a few minutes less than 9 days, but we were charged for TEN full days days -- that is, approximately $40 more than in our original agreement -- because they calculated that we had it for 9 days and 0.6 hours. Previous experience with Avis, last year. Declined all extra insurance coverage with clear oral agreement at rental counter, but didn't read contract carefully and missed that I was being charged for it anyway. This almost doubled price of the rental, and Avis was adamant in refusal to correct the mistake -- or deliberate deceitful and exploitative behavior? -- of their counter agent . Budget/Avis - a good company to avoid!Reviewed 14 Jun 2017

review from

More

• 4.6 /10Easirent Hire Cars at Edinburgh
• 6.7 /10Hertz Hire Cars at Edinburgh
• 8.0 /10Enterprise Hire Cars at Edinburgh
• 6.0 /10Sixt Hire Cars at Edinburgh
• 4.4 /10GREEN MOTION Hire Cars at Edinburgh

• What is the most popular car hire from Budget in Edinburgh?

  Economy (Volkswagen Polo or similar) is the most frequently booked car hire type from Budget in Edinburgh.

• How many car hire locations does Budget have in Edinburgh?

  Budget has 2 car hire locations in Edinburgh. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Turnhouse airport (EDI)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Turnhouse airport (EDI)?

  Yes