Bogotá hotels near Hacienda Santa Barbara Mall

Pros: Not much about this hotel. I have stayed in many W’s and this is the worst. It is near many restaurants.

Cons: If your gay please note that there are better hotels in better areas of bogota which I will list below. I live in nyc and own a business in Colombia and visit 15+ times a year. I am marrying a Colombian man in July. On this trip I arrived to bogota got the holiday and to also have a hair transplant. I arrived to the hotel a few hours before my boyfriend and when he arrived I went down and kissed him and then led him up to my room. 15 minutes later I get a call saying something to the effect that security has determined I have someone unauthorized in my room just can’t be there until we visit the front desk. (You can imagine the amount of alarms I must have set off with security for them to spend 15 minutes to track down which room I went to). I visit the front desk and am told by a snotty desk man that visitors cost $50 a night unless I come back down and sign them out (as if I’m bringing some prostitute of the street) First I should point out that if I had walked in with a woman, no one would have said anything. I am 10000% positive that if this had been a woman no one would have said a word! I pointed out to the desk man that I had paid for 2 people. He had the stupidity to say I would still be charged and I could remove it later. I think he noticed my tone of voice was becoming harder. At this point I’m furious. He then said on second though he would check and went to click around on his computer. I do not remember what I said and something to the lines of stupid $&&@!?! Hotel but I signed a paper and I walked off. I should have complained to a manager. The security guard at the elevators actually laughed at us when we finally went back up. He saw us kiss when we first entered and I’m positive he caused this mess. I then had surgery and wanted to have a few friends over to see me but did not dare because i would have to go through a mess of registering each guest. I have traveled to over 30 countries and I’ve stayed in 100’s of the best hotels in this world. (Many of them W’s) I’ve been to some of the most dangerous cities in the world and never have I been so angry. I don’t care what the W’s policy is in bogota but me nor my employees will ever set foot in that hotel again! If you want a good hotel the I’ve stayed at the click clack hotel (a boutique) or jw Marriott. Both of which are closer to the best restaurants and party areas and Neither of which have ever harassed me for bringing a guest to my room!!! To top it off when I left I was told I ate a minibar chocolate bar and drank a water by the same front desk man (I did not touch the mini bar). I was not charged but I wanted to strangle him. Whoever manages this W is not well traveled because of this had happened in any other country of the world it would be ridiculous. You have security there to keep bad people out NOT TO HARASS GUESTS! I’m sure the W bogota makes a lot of money and won’t care to lose one customer but I’m never coming back!

Pros: Good installation

Pros: Great decor. Nice pool with jacuzzi. Great location for street markets, trendy bars and restaurants

Cons: The bar was very crowded when we arrive after 9 pm and they were a lot of parties which made it less welcoming for the hotel guests

Pros: Very modern Nice and clean Helpful stuff Good location Thanks

Pros: The staff was super sweet and accommodating at every turn. The rooms were really modern and bathrooms exceptionally clean. Also, our king bed was very comfortable!

Cons: The location was a little ways away from everywhere we wanted to go, however Uber is insanely cheap and we were able to get around with ease.

Pros: Everything about this hotel was first class. I never stayed in one before because of the price, but Easter Weekend rooms were $100 U.S. per night. The service was world class. If you told them you have an ant farm and need worms they would be at your door in 5 minutes. I had a minor issue with the food from room service so they comped it and added a free Sunday brunch. It wasn't even questioned. Great class of people and as a solo gay traveler I met so many gay men it would be worth twice the price. I will be staying at W hotels whenever possible!

Pros: Perfect welcome with a glass of sparkling wine. Jenny was very friendly with the check in. Room was really nice and liked the pool and bar alot!

Cons: The windows were very dirty from the outside.

Pros: For persons seeking a comfortable and quiet stay in Bogotá, off the hustle of the centre, this is an ideal refuge.

Cons: Looking forward for a tasty breakfast buffet, I was surprised that the hotel only offers breakfast a la carte, with essentially warm dishes (e.g., granola is not on the menu). This is absolutely below the standards of a four-star hotel. Located in the far North of Bogotá, far off Transmilenio bus routes, access by public transport is not easy.

Pros: Room was very big, clean, two comfortable beds, nice enormous shower, quick wifi. Helpful staff at the reception.

Pros: Staff is very friendly

Pros: Breakfast : absolutely excellent (gourmet-style à la carte) Room : very clean and correct, comfortable beds Location : Parque 93 is a safe an convenient modern neighborhood Personnel : friendly

Cons: Upon arrival : the rate we were asked to pay was about higher than the one booked on line, i suppose (and I would like to belvieve) that it was an unintentional mistake; we paid the correct rate showng our reservation confirmation

Pros: Location was good

Cons: Room service

Pros: Good Breakfast. Friendly People

Pros: Location and employees are nice.

Cons: When I checked in, they failed to tell me that the entire 3rd floor of the hotel was without air conditioning. My two night stay was very uncomfortable as the room was extremely hot. When I approached the manager about this, he said yes there is no AC and sorry you were not told and no other explanation. They were not able to change my room as the hotel was completely sold out.

Pros: Staff and food.

Cons: Almost everything. Facility looked extremely tired. At this point hotel will need a complete gut job to attain an above 2.5 star rating ...IMO!

Pros: Full team of staff from reception to car driver all were very helpful and friendly . Very delicious breakfast .

Pros: Everyrhing else was excellent. The staff is very friendly & polite. Also we had a wonderfull all day tour with car&driver from hotel (Luis Guillermo) I can recomended this hotel.

Cons: The hotel is in industrial area, not very nice for walking, but taxi is cheap (to Parque 93 cost les than 3$) and it is not a big problem.

Pros: Great staff

Cons: Wifi was too slow 0.1mbps

Pros: Clean and beautiful room Excellent customer service I just love it

Pros: The location is the hotel‘s biggest selling point. In walking distance to parque 93. Also the personnel is really friendly and willing to help.

Cons: Nothing in particular.

Pros: Location was great, many bars and restaurants in the area. The room was clean and spacious, the hotel had good facilities (we were able to iron some of our clothes on our own and to store our luggage after check-out without additional costs).

Cons: Fire alarm went off one night (around 2 am) without no apparent reason and it took at least 30 minutes for the hotel staff to be able to disable it. The room could have a wider window or at least a fan - I know Bogotá is not a very warm city, but we missed some fresh air. Opening such a small window to refresh the whole room was useless.

Pros: Friendly staff, several restaurants within walking distance, good breakfast. Transmilenio station is around 20 min walking. There are two shopping malls close by also around 20 minutes walking. The location is safe.

Cons: There is a lot of noise coming from the corridor when other guests arrive or leave their rooms.

Pros: Bright, comfortable room in a great location.

Cons: Very weak wifi- could not check in for my flight. No air-conditioning~! Room was hot during the day and it is still winter! Coffee maker provided but only 1 packet of coffee- they charge a fee for more coffee! Noisy- hotel housekeeping woke me up 2 days knocking on doors and talking.

Pros: Location is great and facilities are very modern. Breakfast was great!

Cons: No restaurant nor room service on weekends and holidays. Very cold in the rooms and quite noisy

Pros: The staff, facilities, breakfast, comfortability. It's a great hotel and highly recommended.

Cons: A humble advice to improve: To install more outlets in the rooms (or a power extension) because we are in the technology era with many devices everywhere. I my case, I have to carry many electronic devices which require charge.

Pros: Location and also the restaurant

Cons: Faucet not working prperly

Pros: Beds

Cons: Water leaks in bathtub. Extra charge for hotel insurance.

Pros: Well located

Cons: They charge you things you don’t consume and when you complain about them, they tell you that can’t refund you. Go somewhere else.

Pros: The hotel was very clean and the spa treatment was incredible.

Cons: One of the staff members at the reception seem a little unorganized. Also, some of the spa staff seem to have a bit of an attitude problem but the good staff made our experience great.

Pros: staff were great

Cons: I am vegan and there was basically nothing to eat. There was no plant based milk- so i could not have cereal at breakfast . I ended up eating bread and jam, salads and some plantains which they made for me. when I booked the hotel said they had vegan food.

Pros: Service and friendly and helpful staff.

Cons: Obvious water leak behind the wall of the bedroom

Pros: Bed very comfortable

Cons: The elevator. The loud music on Sunday night and had this experience during other stays here I think at least six not only on Sunday. Last night was worse as I was leaving at 0400

Pros: Good size rooms

Cons: The staff acted as if they did not want to be there. Breakfast was mediocre but we did have excellent dinner

Pros: Alejandro at the front desk was particularly helpful and kind. He helped organise my taxi to my hotel in Cartegena. Great service. Would stay here again. The area is quiet and very safe.

Cons: I would have preferred air con installed in the room but the guys brought a portable aircon unit to the room anyway so really not much I didn’t like.

Pros: Friendly staff, clean property, large room, balcony, and breakfast fresh fruit.

Cons: Remodeling of breakfast room created daytime noise. Breakfast food quality could improve.

Pros: I liked the living room and the main hall. The location of the hotel its convenient for dining The staff is pretty nice and attentive. The check in and check out was a breeze.

Cons: I did not like the electrical system of the room and the minibar distribution

Pros: Overall the hotel is unkempt and outdated. The main issue is that the cleaning was bad and the bed linens and towels were old and sometimes dirty and had holes in them. No replacement toilet paper except for one day. Breakfast is excellent and location close to main restaurant area. First night we arrived we had to change rooms because the bathtub drain was clogged. Receptionists were friendly and helpful and quickly got us a nicer room.

Pros: Wonderful, fresh breakfast with a lot of options. Swift and attentive personal. Comfortable beds and big rooms. Best location in Bogotá.

Cons: Quite noisy in between the rooms. Slow internet.

Pros: Location, facilities, breakfast, and excellent condition for business, and great personnel