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Bogotá car hire reviews and directory
Rated no. 1
Hertz
Best rated
10.0 Excellent (1 review)
2 locations in Bogotá
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Hertz reviews
Car hire locations
Hertz
Locations in Bogotá
Avenida Calle 72 #20b59
+57 1606 2536
Avenida El Dorado #96 A-21
All Hertz reviews
Hertz reviews in Bogotá
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Avis reviews
Car hire locations
Avis
Locations in Bogotá
Ave. 19 No 122-79 Local 59
+57 1629 1722
International Arrivals, Local 104
+57 1629 1222
National Arrivals
+57 1629 1722
All Avis reviews
Avis reviews in Bogotá
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
return the car
great service
great experience
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5.2
Booked Avis online but had to use a different supplier as Avis didn’t
Pros: The car was comfortable but old and dirty inside
Cons: Avis who we booked through did not have a car, the person in charge handed me over to another supplier in the booth next to her. The car was old, had dents and scratches all over it and the interior had stains on the seats. On return they attempted to Schaefer us for washing the car as during our rental period it had rained.
review from
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2.0
Pesimo servicio
Cons: Pesimo servicio de parte de los empleados del counter y los empleados que reciben y entregan el carro, muy groseros y mediocres. El carro estaba en muy malas condiciones
review from
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2.0
The car was not available
Cons: The car was not available upon arrival. And then was not available to book another with in 6 hours. The person at the kiosk could not help or do much.
review from
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6.0
Decent customer service. Underpowered vehicle
Pros: Nice customer service
Cons: Car not as advertised. Underpowered vehicle. Poor performance vehicle.
review from
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2.0
Pros: Nothing
Cons: They did not reserve my car and there had no cars at all to rent
review from
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2.0
Bad service
Pros: Nothing
Cons: 1. They force me to buy their insurance , if not they will charge 2000 dollars to my credit card , although I have bougth insurance thru allianze already . 2. They make me sign a blank boucher , but i already get their insurance , its not good . 3. The car could not be used due to trafic restrictions in Bogota , it was a waste of money . 4. When i went to return the car they were expecting to returned washed , its s rental car and i have never have to do it . 5. They tried to keep the blank boucher with the excuse that they need it for administrative reason , i took it because it not theirs . Very bad experience , never going to rent a car in Bogota .
review from
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2.0
Worst customer service
Cons: When I arrived to pick up the vehicle, the person In the front desk told me that couldn't help me because the reservation was cancelledby avis.
review from
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7.2
Pros: Nice car, we got a free upgrade and automatic instead of the standard car we booked.
Cons: I guess rental cars are not as standard as it is in the US, check in took us about one hour to fill in all the necessary paperwork and answer all the questions. There was not really a drop-off location at the Airport, so we called half an hour before returning the car, but still we waited about 45 minutes on a parking spot before Avis showed up.
review from
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8.0
Pros: Fast and good service
Cons: Actually the car had some age on it
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2.0
Pros: Nothings
Cons: They gave away our car as we were an hour late to pick it up from the airport after unavoidable delay. Absolutely unacceptable... makes both Avis and Kayak look bad. We had to figure alternatives out ourselves and ended up booking with Hertz.
review from
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6.8
Pros: Kindness and service from the staff was great!
Cons: Tank was not 100% filled with gas, although I returned it full. Car needed maintenance.
review from
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3.6
Bad experience
Pros: We had the worst experiemce with Avis Bogota. First of all, there was information missing on your page that we didnt know until we arrive in Bogota. Things like the inssurance wasnt with them directly, so if something happen with the car we were responsible. Also, there is a thing called Pico y Placa which is a restriction for cars to circulate in the city streets at certain hours of the day for two days of the week we were there. Another thing was the deposit I had to leave with my credit card, USD 2,000. Didnt know about all that when we decided to reserve with this company. The car was fine but had somethings bad, the transmission wasnt good, one light wasnt working, and other details. But the most terrible thing we thought was the drop off of the car. Our flight leave Bogota at 4.50am so we had to be at the airport at 2.30am drop off the car and continue to check our bags. Well we call the night before to make sure there was going to be some one there to receive the car and the person who I talked to said yes... no problem... everything was ok. We got there and there was no one. We waited for 30 min. more and look for the Avis counter inside the airport and it was close. My husband paid to have international celphone so we call again and 10 min later a guy came. We were upset because no we were 40 min delay and we could had miss our flight. Not a good service. I wont recommend this company.
review from
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7.2
Pros: Nice car, we got a free upgrade and automatic instead of the standard car we booked.
Cons: I guess rental cars are not as standard as it is in the US, check in took us about one hour to fill in all the necessary paperwork and answer all the questions. There was not really a drop-off location at the Airport, so we called half an hour before returning the car, but still we waited about 45 minutes on a parking spot before Avis showed up.
review from
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8.0
Pros: Fast and good service
Cons: Actually the car had some age on it
review from
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6.8
Pros: Kindness and service from the staff was great!
Cons: Tank was not 100% filled with gas, although I returned it full. Car needed maintenance.
review from
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5.2
Booked Avis online but had to use a different supplier as Avis didn’t
Pros: The car was comfortable but old and dirty inside
Cons: Avis who we booked through did not have a car, the person in charge handed me over to another supplier in the booth next to her. The car was old, had dents and scratches all over it and the interior had stains on the seats. On return they attempted to Schaefer us for washing the car as during our rental period it had rained.
review from
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2.0
Pesimo servicio
Cons: Pesimo servicio de parte de los empleados del counter y los empleados que reciben y entregan el carro, muy groseros y mediocres. El carro estaba en muy malas condiciones
review from
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2.0
The car was not available
Cons: The car was not available upon arrival. And then was not available to book another with in 6 hours. The person at the kiosk could not help or do much.
review from
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6.0
Decent customer service. Underpowered vehicle
Pros: Nice customer service
Cons: Car not as advertised. Underpowered vehicle. Poor performance vehicle.
review from
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2.0
Pros: Nothing
Cons: They did not reserve my car and there had no cars at all to rent
review from
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2.0
Bad service
Pros: Nothing
Cons: 1. They force me to buy their insurance , if not they will charge 2000 dollars to my credit card , although I have bougth insurance thru allianze already . 2. They make me sign a blank boucher , but i already get their insurance , its not good . 3. The car could not be used due to trafic restrictions in Bogota , it was a waste of money . 4. When i went to return the car they were expecting to returned washed , its s rental car and i have never have to do it . 5. They tried to keep the blank boucher with the excuse that they need it for administrative reason , i took it because it not theirs . Very bad experience , never going to rent a car in Bogota .
review from
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2.0
Worst customer service
Cons: When I arrived to pick up the vehicle, the person In the front desk told me that couldn't help me because the reservation was cancelledby avis.
review from
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2.0
Pros: Nothings
Cons: They gave away our car as we were an hour late to pick it up from the airport after unavoidable delay. Absolutely unacceptable... makes both Avis and Kayak look bad. We had to figure alternatives out ourselves and ended up booking with Hertz.
review from
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3.6
Bad experience
Pros: We had the worst experiemce with Avis Bogota. First of all, there was information missing on your page that we didnt know until we arrive in Bogota. Things like the inssurance wasnt with them directly, so if something happen with the car we were responsible. Also, there is a thing called Pico y Placa which is a restriction for cars to circulate in the city streets at certain hours of the day for two days of the week we were there. Another thing was the deposit I had to leave with my credit card, USD 2,000. Didnt know about all that when we decided to reserve with this company. The car was fine but had somethings bad, the transmission wasnt good, one light wasnt working, and other details. But the most terrible thing we thought was the drop off of the car. Our flight leave Bogota at 4.50am so we had to be at the airport at 2.30am drop off the car and continue to check our bags. Well we call the night before to make sure there was going to be some one there to receive the car and the person who I talked to said yes... no problem... everything was ok. We got there and there was no one. We waited for 30 min. more and look for the Avis counter inside the airport and it was close. My husband paid to have international celphone so we call again and 10 min later a guy came. We were upset because no we were 40 min delay and we could had miss our flight. Not a good service. I wont recommend this company.
review from
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Budget reviews
Car hire locations
Budget
Locations in Bogotá
Aeropuerto Intl El Dorado
+57 321 427 7730
Av Calle 26 #96 J 66 Local 04
+57 1745 4811
All Budget reviews
Budget reviews in Bogotá
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
car was great
great car
return the car
car available
took minutes
great service
great experience
friendly staff
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2.0
No automatic car available
Pros: Nothing cause the car I reserved wasn't there.
Cons: I said the car I reserved wasn't there.
review from
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2.0
Reservation was cancelled upon arrival
Pros: Nothing. I never got the car. What good is a reservation if there aren't any cars?
Cons: Everything. When I arrived at the desk, the staff barely brought his eyes from his cell phone to tell me that my reservation had been cancelled and they have no cars. I am extremely disappointed in Budget and the reservation process. Seriously, WHAT GOOD is having a reservation if it's not going to be honored?
review from
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4.0
Never again!!!
Pros: Nothing
Cons: 1: almost two hours to get the vehicle 2: smallest car on stock with manual everything! I had to roll down the windows myself and the steering wheel was extremely hard. Felt like a work out! 3: gave me a vehicle with a restricted licence plate on that day, which gave me less than hour to get home. I did not make it. 4: upon return they called me over five times to see where I was and then suggested that I return the car elsewhere. 5. I will not be renting with budget bogota ever again.
review from
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4.0
Cons: the car was in very bad condition, had a completely smooth rubber, a broken stop, not served all the lights and at the time of delivery at the airport there is no sign of where to deliver it ...
review from
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2.0
Price advertised did not match the previous ce paid
Pros: I will never youse your service again
review from
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5.6
Good enough.
Pros: The staff was great and made it clear what I needed to rent the car.
Cons: There estimate I received online was so wrong. I ended up paying nearly $200 more than kayak said it would cost. This came as a huge surprise but it was too late to turn back.
review from
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10.0
Great Service. Helpful Staff
Pros: NEW CAR!
Cons: Nothing
review from
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2.0
Cons: Services is awful I stay there for two hours until they finally find out what happens
review from
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10.0
Great value
Pros: Quick service
review from
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2.0
Worst experience ever renting a car
Cons: The rental delivery was in the middle of the road while others cars were passing by. That means no time to review the car and in a position where I was jeopardizing myself and my family safety. The rental company knew of this situation but they do not have a parking space designated by the airport authorities where they can properly and safe deliver the car. The car offered at web site was a GOLF or similar which is equivalent to a medium size sedan but when we went there to picked up the car we received a sub compact car. Ask them for an upgrade and they did not have a different model.
review from
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10.0
Cons: Did not lije threats about other futures fees that might arise as i was told by the person who recieved the car
review from
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7.6
Good service
Pros: Have the car than I wanted
Cons: The car wasn't running very well
review from
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2.0
No automatic car available
Pros: Nothing cause the car I reserved wasn't there.
Cons: I said the car I reserved wasn't there.
review from
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2.0
Reservation was cancelled upon arrival
Pros: Nothing. I never got the car. What good is a reservation if there aren't any cars?
Cons: Everything. When I arrived at the desk, the staff barely brought his eyes from his cell phone to tell me that my reservation had been cancelled and they have no cars. I am extremely disappointed in Budget and the reservation process. Seriously, WHAT GOOD is having a reservation if it's not going to be honored?
review from
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4.0
Never again!!!
Pros: Nothing
Cons: 1: almost two hours to get the vehicle 2: smallest car on stock with manual everything! I had to roll down the windows myself and the steering wheel was extremely hard. Felt like a work out! 3: gave me a vehicle with a restricted licence plate on that day, which gave me less than hour to get home. I did not make it. 4: upon return they called me over five times to see where I was and then suggested that I return the car elsewhere. 5. I will not be renting with budget bogota ever again.
review from
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4.0
Cons: the car was in very bad condition, had a completely smooth rubber, a broken stop, not served all the lights and at the time of delivery at the airport there is no sign of where to deliver it ...
review from
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2.0
Price advertised did not match the previous ce paid
Pros: I will never youse your service again
review from
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5.6
Good enough.
Pros: The staff was great and made it clear what I needed to rent the car.
Cons: There estimate I received online was so wrong. I ended up paying nearly $200 more than kayak said it would cost. This came as a huge surprise but it was too late to turn back.
review from
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2.0
Cons: Services is awful I stay there for two hours until they finally find out what happens
review from
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2.0
Worst experience ever renting a car
Cons: The rental delivery was in the middle of the road while others cars were passing by. That means no time to review the car and in a position where I was jeopardizing myself and my family safety. The rental company knew of this situation but they do not have a parking space designated by the airport authorities where they can properly and safe deliver the car. The car offered at web site was a GOLF or similar which is equivalent to a medium size sedan but when we went there to picked up the car we received a sub compact car. Ask them for an upgrade and they did not have a different model.
review from
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Dollar reviews
Car hire locations
Dollar
Locations in Bogotá
Cl 25g #73a 63
+57 318 707 9397
All Dollar reviews
Dollar reviews in Bogotá
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
nice car
car i reserved
great value
car available
great price
return the car
great experience
friendly staff
-
5.2
Pico y Placa - learn about it before hand!
Pros: Nice service- although i got charge for the first time in my life for have the car dirty on the outside :S
Cons: Pico y Placa is a policy for rush hour, in which YOU CANNOT USE YOUR CAR! that makes it very hard to plan ahead.
review from
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4.0
Misleading price, wrong address
Cons: Rental address wrong in Kayak. When we finally arrived at the right address at pickup time, no one was there. We were charged almost double the price listed in kayak. When I returned the car I was asked why i didn't wash it.
review from
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5.2
Pico y Placa - learn about it before hand!
Pros: Nice service- although i got charge for the first time in my life for have the car dirty on the outside :S
Cons: Pico y Placa is a policy for rush hour, in which YOU CANNOT USE YOUR CAR! that makes it very hard to plan ahead.
review from
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4.0
Misleading price, wrong address
Cons: Rental address wrong in Kayak. When we finally arrived at the right address at pickup time, no one was there. We were charged almost double the price listed in kayak. When I returned the car I was asked why i didn't wash it.
review from
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Car hire locations
Confort Rent A Car
Locations in Bogotá
Bogota airport
+57 1811 2172
Calle 116A N° 70D - 95 Local 1
+57 321 415 3291
Cra 43ª N°6 Sur-26 Local 304 Centro Comercial Río Sur. Sector Milla de Oro.
+57 312 427 8146
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Car hire locations
Localiza
Locations in Bogotá
Bogota airport
+57 317 667 4788
Calle 72 # 20b-59
Carrera 58 # 127-29
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Car hire locations
MEXRENTACAR
Locations in Bogotá
Calle 116a N 70d 95 Local 1
Calle 26 N 103 09
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Car hire locations
Renta facil
Locations in Bogotá
102-20, Calle 26
El Dorado International Airport
+57 322 702 8075
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Car hire locations
Royal Rent A Car
Locations in Bogotá
El Dorado International Airport
+57 1752 0320
Punto 72 Shopping Mall
+57 1752 0320
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Car hire locations
Andes
Locations in Bogotá
International Arrivals, Local 104
+57 312 455 6846
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Car hire locations
Prime Car Rent
Locations in Bogotá
Bogota airport
+57 318 829 2496
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Car hire locations
Royal Rent-A-Car
Locations in Bogotá
Bogota airport
+57 1752 0320
Car hire locations in Bogotá
When to book a hire car in Bogotá
Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Bogotá
- Book your rental car in Bogotá at least 1 week before your trip in order to get a below-average price
FAQs about hiring a car in Bogotá
What is the cheapest hire car agency in Bogotá?
In the past 72 hours, the cheapest hire cars were found at Hertz ($34/day), Localiza ($57/day) and Avis ($72/day).
What is the best hire car agency in Bogotá?
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Bogotá are Avis (7.6, 2258 reviews), Budget (7.4, 4196 reviews), and Dollar (7.3, 6357 reviews).
What is the cheapest car hire location in Bogotá?
In the last 72 hours the cheapest hire car price was found at Hertz Avenida Calle 72 #20b59 null (2 kilometres from the city centre).
How can I find hire car agencies near me in Bogotá?
Take a look at our extensive car hire location map to find the best hire cars near you.
