Bogotá hotels in Usaquén

Pros: Hotel has modern facilities, interesting interior design.

Cons: They couldn't find my reservation when checking-in, there was an empty bottle of water left on the room's floor when I arrived to the room, the receptionist gave me the wrong key at check-in to only find out that there was a guest in that room. They charged me taxes although they had already been collected by the agency (Kayak) and foreigners are exempt from such taxes. Overall, a disappointing experience.

Pros: Great hotel!!

Cons: We had to wait about two hours for check in

Pros: Outstanding: very nice staff, the hotel is very nice and clean. Breakfast was great too. Plus The Peruvian restaurant is great!!

Pros: Great place to stay in Bogota.

Pros: Pool and kindness staff. And amazing breakfast.

Cons: Nice hotel but expensive.

Cons: The hotel keeps attempting to charge me for Sales taxes that only are applicable to Colombian residents. I have not lived in colombia for 22 years and I showed them my foreign passport. This will be my last time at this hotel for that reason

Pros: The welcoming atmosphere. Very friendly and kind staff. For example the nice woman who took care about the fruits. It was always possible to ask for juices even for one variations of drinks and she also sliced fruits even if they werent peeled, then she took also care about that (plus, she also spoke english). I felt very special in this hotel and the service were better than I ever experienced. The whole staff were pretty fast, super polite and effecient. This is what i expect if i book a hotel in this price class. Thank you very much for that experience.

Cons: I didnt like that the windows in the 14.th floor were not able to open. But everything else in this hotel was amazing.

Pros: Front desk were excellent as were most of the staff. Only complaint was the irritating practice of presenting a bill to sign for breakfast although as this had already been paid for in the room rate was actually a guise to procure a tip in my view they should stop this practice. The hotel is close to Usaquen railway station if you wish to make the Saturday trip to Zapiquira.

Cons: Not as close to the better restaurants in the area as we would of liked. The food in the mall was not great. Food in the hotel itself was very good.

Pros: Breakfast is superb. Pool is superb.

Cons: Room was small. Curtains let sunlight in. TV broke

Pros: I have stayed at this hotel before and fully expected the very high standard that I had experienced on the previous trip, the reason for passable comment was that I arrived late at night and had to leave at 3 am the next morning, it was check-in and check out at the same time. I managed to have a quick bite to eat in the lobby bar which as expected was excellent along with a very helpful and attentive bar person.

Cons: The only fault I have was when I handed my room card in the next morning at 2 am to be met with a request to pay a charge for a taxi from the airport. Having checked out at the same time as I checked in the previous night at around 8.30 pm to save time in the morning, I should have been informed about this at the time. On making the reservation I requested hotel shutter service, the booking.com page does not state that a charge would be made for this service, neither did the NH Teleport Hotel representative at the airport holding the NH hotel card state this either. The concierge at reception was adamant that the hotel does not provide this service and that i needed to pay this charge, which I politely refused as I feel I was misled. When I was dropped off at the hotel I gave quite a substantial what I thought was a tip to the driver, at no time did he state either that a charge would be raised nor did he advise me of the fare. I would advise all those who intend to book at this hotel in the future and arriving at the airport to ask in advance if the service is free as was intimated on the booking.com site or if a charge is raised and what would be the cost from the airport to the hotel. On that note, I will admit that the concierge accepted that I should not pay after showing him my booking confirmation to which he should be praised for his customer service. NH should look to amend the web booking page on booking.com

Cons: The first room they gave me was already occupied and not cleaned so they changed it

Cons: No greeting as a Gold Club Carlson member.

Pros: The breakfast was incredible; fresh fruit and juice was amazing & so was the service. The selection of various breads was excellent!

Cons: One recommendation: don't put the cheese out the night before because it isn't fresh in the morning. Selection was great but the cheese wasn't fresh.