Find reviews that mention:
8.0
Everything was awesome. 👍Reviewed 23 Jan 2023
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4.0
Lady at front desk in Avis practically threw the keys at me, ran my card without telling me the total, was very rude about explaining and didn’t even know the deposit…Reviewed 15 Jan 2023
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8.0
Getting a suv when I wanted just a compact car was nice. Not much price difference. At the front desk for checking could probably be nice to have more people, we waited a while.Reviewed 30 Dec 2022
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10.0
Very helpful and friendly service thanksReviewed 16 Sep 2022
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2.0
Your Roadside Service is terrible, they are no help. I had a flat tire and they couldn’t provide any assistance. Basically the response I got was you will have to fix it yourself.Reviewed 30 Nov 2021
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10.0
Vehicle was great to drive It had a strong smell -- car freshener to cover up smoke smellReviewed 9 Sep 2021
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1.9
The car was not clean. I tried to speak with the representative and he said Avis does not have a manager… nothing he could do. I would think they could refund a portion or a day or two! I had to clean the car. I was surprised of their attitude. Will not rent Avis in the future. Would like someone to call.Reviewed 21 Aug 2021
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2.0
Pros:He offered me a free gas if I agreed to drive a different vehicle class from what i reserved to LAX. Thought it was a great deal.Cons:Turns out, he never entered that information into the system or the paperwork. I got charged $35 at LAX for gas in spite of what was promised. At the lAX Avis counter, they told me I had to deal with the Bakersfield AVIS person to get it cleared up. I called, and the Bakersfield AVIS location doesn't pick up, and the call goes to AVIS national reservation. After holding for 10 minutes, reservation says I have to talk to Customer Service. After waiting another 10 minutes, customer service says I have to contact that same Bakersfield location to have them verify what i said. When I said that the number keeps redirecting me to AVIS national, the customer service agent hung up on me.Reviewed 1 Mar 2021
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10.0
Pros:Great car the rental price. No problemsCons:Nothing - super easy and simple process and carReviewed 18 Oct 2020
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10.0
Pros:Very great customer service!!Reviewed 6 May 2020
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6.8
Pros:great price, friendly staff. the price was very affordable for a one way rental from Bakersfield to LAX. Car was clean and fresh on the inside.Cons:limited amount of cars. they were out of cars when we showed up 2 hours before our scheduled pick up time. Had to come back during our scheduled pick up time and the car was ready. Not their fault but would have been nice if there were a few extra cars to accommodat changing schedules of customers.Reviewed 25 Aug 2019
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8.0
Cons:I am online booking car honda cruze but pickup car kiaReviewed 23 Jun 2019
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