Pros: Pick up was great. Drop off slow. Car smelled like smoke
Pros: The car drove nicely and didn’t have any critical issues. The originally confirmed price (NOT what we were charged in the end) was wonderful.
Cons: We were hit with a $436.59 ‘’inner city fee’’ despite dropping off where confirmed by our desk agent in Atlanta. At that meeting as well, we waited over two hours as Thrifty, Hertz, and one additional rental company were all required to wait in the same line for two agents. Finally, our windshield wipers did not work on timed settings. During the hours of rain we experienced from Atlanta to New York City, our only option was to hold down the trigger manually.
Pros: All good.
Cons: Specific vehicle availability--I requested a SUV but ended up with a minivan.
Cons: We booked the car for 8:30am. We got there, the car was not ready. They tried to give us an upgrade of a V8 for a long trip when I booked an economical car. We then had to wait 45 mins for a car to arrive. It had tire pressure issues. They filled with air and said it was fine. We got down the road 5 mins and a warning light came on. We then had to find another Alamo to switch out the car which took another 40 mins as they had to do the paperwork and clean the car. 11am we were finally in the road for a 12 hour trip
This is totally unacceptable
Pros: Everything was smooth and easy. Car was very clean.
Pros: Incredibly friendly staff, made me feel comfortable and welcome.
Pros: The car was very clean
Cons: So it had leaky tires, none of the charging ports worked, and the guy working there drove around really fast and freaked me out.
Pros: Told me on arrival their computer system had a glitch and they actually had no cars available. They also said they'd call me in the afternoon to let me know when the next car would be available and then never called.
Cons: Fix your website so people don't waste their time.
Pros: Staff was great
Cons: Car was almost not ready on time
Cons: They didn’t have my reserved car, nor any other car available. This also happened to two other people who were there at the same time.
Pros: Staff was wonderful. Very friendly and courteous, Things moved along at a great clip. Thanks to them
Cons: You have only one location in DC. Its not open 24 hours. Having a location open 24 hours would be much more convenient...or waive fee for DCA drop off if after hours in the DC location. This is whats really missing.
Pros: I got an upgrade on the car, the young driver fee was low, and the check in/out was very easy.
On average a car hire from Alamo in Washington costs $111 per day.
Premium (Chevrolet Impala or similar) is the most frequently booked car hire type from Alamo in Washington.
Alamo has 2 car hire locations in Washington. Take a look at our Alamo hire location map to find the best car hires near you.
No (according to our data)
No (according to our data)