Book Thrifty hire cars in Washington

Washington, DC, United States
27 Sep — 4 Oct
Washington, DC, United States
Mon 27/9
Mon 4/10
Driver's age:


" and clean"(in 2376 reviews)
"The "(in 959 reviews)
"So amazing from Brad"(in 242 reviews)


"Thrifty's was terrible."(in 203 reviews)
" inside."(in 69 reviews)
""Nothing, noe.""(in 2242 reviews)

Reviews for Thrifty in Washington

Overall rating6.4 GoodBased on 87 reviews
Value for money

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Bad, sexist Thrifty management at DullesPros:The shuttle to the airport was efficient and driver was friendly.Cons:The rudest customer service I've ever received, actually bordering on sexual harassment. First, I was greeted by two men at the front desk who asked about my ethnicity, then spoke and laughed each other in a foreign language. My reservation was for a standard sized SUV, but only compacts were available. One of desk persons attempted to help but could only find one other SUV that was slightly larger. When I asked about the larger size/class of vehicle I had reserved, the manager rudely inserted himself and actually raised his voice, "THIS IS WHAT WE HAVE. YOU CAN CALL CORPORATE HEADQUARTERS IF YOU WANT TO COMPLAIN." Really?!? This was the first and last time I've used Thrifty. If you're a woman traveling alone, you'll definitely want stay away from the Thrifty Rentals at Dulles.Reviewed 25 Aug 2018
review fromkayak
Cons:I had to wait to for a car to be available and my trip started late because of it. I still had to pay for the entire time I booked the car. The car smelled like Old Space aftershave and it got on my clothes from the seat belt. There were no attendants when I dropped the car off, and I had to call Thrifty for a receipt because they did not email one or send communication that the car had been returned. I was overcharged for the rental because it was not checked in until 2 hours after the reservation ended, even though I had returned the car one and a half hours before it was due. An extra day of insurance was tacked on, as were additional taxes and a "mandatory airport fee" that were not disclosed at the time I booked the car or when I checked it out.Reviewed 30 May 2018
review fromkayak
Pros:Professional staff and smooth service.Reviewed 25 Jun 2017
review fromkayak
Pros:Pick up was quick and easy, with very good customer service. We enjoyed having our pick of vehicles, all of which were desirable. Drop off was also efficient and stress free.Cons:We paid for a toll road pass for 3days, not knowing the area, and ended up not using it once. It rained every day during our trip and we discovered too late that our windshield wipers were in good shape. Shuttle driver was not friendly or helpful and talked on the phone the entire ride back to the terminal.Reviewed 24 Apr 2016
review fromkayak
Charged me more to what was established in the rental contractCons:The car they gave us was scratched all around. It had used water bottles from a previous driver inside when we picked it up. On top all, We were charged by mistake a higher rate to what established in the rental contract, gladly they returned the amount. Nevertheless, they could not return the "tax" on that amount, so we lost a few dollars there. In few words, I' ll try to avoid renting from this company in every way possible.Reviewed 18 Jul 2017
review fromkayak
Pros:The price and terms were good, especially the ability to pickup at Reagan and dropoff at Dulles. Agent was courteous and helpful about giving much better directions than Google Maps.Cons:The Toyota Yaris that I happened to select had a body rattle that I noticed as soon as I made a right turn after leaving the pickup point at Reagan. No problem other than the noise it made, but who could tell? It was a small flaw in my confidence in the car's condition.Reviewed 29 Sep 2017
review fromkayak
Be careful about walking the car and identifying pre-existing damagePros:Easy company to work with. Nice selection of cars at a reasonable price. Convenient pick-up and drop off.Cons:I always walk the car to double-check for pre-existing scratches and dents. The gate attendants seemed surprised that I wanted to walk the car and get them to note any pre-existing scratches and dents. Nothing negative happened when I dropped it off (because I had the signed note from the gate attendant), but I was glad that I did not blindly take the vehicle at the start of the rental period. Made me wonder what might have happened if I did not have the damage documented.Reviewed 26 Dec 2017
review fromkayak
Pros:I did not like anything about it because I did not get to see it. It was closed. It allowed me to make a reservation for midnight pickup knowing the office was closed at pickup time. Me and my family was stranded in 20 degrees temperatures with no car.Cons:For it to be open.Reviewed 21 Jan 2019
review fromkayak
Pros:The staff wasn't too friendly. Seemed like he wasn't happy with my precenseReviewed 24 May 2019
review fromkayak
Pros:The price we very good for the type of carCons:The agent was surly and rudeReviewed 9 Aug 2019
review fromkayak
False AdvertisingPros:The people here were great. No knock on the staff at all. The car I eventually got was clean and problem-free.Cons:I specifically rented a standard SUV as opposed to a mid-size SUV. However, despite advertising both options, Thrifty apparently doesn't differentiate between the two. So I had to pay more to upgrade to a full-size SUV because I needed the space.Reviewed 27 Nov 2018
review fromkayak
Pros:Staff was very friendly and very helpful with issues that might come up. Highly recommend.Reviewed 19 Jan 2018
review fromkayak

Where can I find Thrifty hire cars in Washington?

707 7th Street Northwest, Thrifty car hires


707 7th Street Northwest


Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00


+1 202 347 8518

Good to know

Most popular car type


Top tips for hiring a car from Thrifty in Washington

  • Compact car hires from Thrifty in Washington are around 38% cheaper than other car types, on average

FAQs about hiring a car from Thrifty in Washington

  • Compact (Nissan Versa or similar) is the most frequently booked car hire type from Thrifty in Washington.

  • Thrifty has 1 car hire location in Washington. Take a look at our Thrifty hire location map to find the best car hires near you.

  • No (according to our data)

  • Yes

  • No (according to our data)

  • Yes