2.0
You all allowed me reserve a car and upon arrival they did not have any available carsReviewed 28 Apr 2023
review from![kayak]()
10.0
Pros:Staff was friendly and helpful - quick pick-up. Car was great. After-hours drop-off was quick & easy. Would definitely recommend!Reviewed 7 May 2021
review from![kayak]()
7.2
Big mistake made good elsewhere.Pros:They said they would refund the cab ride from and to the airport with proper receipts, and they did.Cons:My plane was late and I am not from where I needed the car. I was told the system was down for maintenance (at 11 pm?) and they would not be able to give me a car - they did not expect the system to come back up for 3 hours. In other words, I had to find my own way to my hotel and back again the next day to pick up the car once the system was up. No company runs maintenance at that hour! The guy behind the desk was, in my opinion, a bit too glib about the situation and offered no help. I was quite disturbed by his attitude! It was not easy to find a cab at that hour.Reviewed 27 May 2017
review from![kayak]()
10.0
CheapPros:Price and service was up to par. Vehicle was clean.Reviewed 18 Apr 2017
review from![kayak]()
10.0
best overall car rental experience everPros:pickup and car were greatCons:drop off was a tad off, because at 8am no one was manning the storeReviewed 16 Apr 2017
review from![kayak]()
10.0
Pros:Wonderful deal and car was awesome!! Thanks AlamoCons:The suv was perfect for my family of 3Reviewed 11 Apr 2017
review from![kayak]()
4.0
Not a great experienceCons:I had to wait in line for 40 minutes to get the car and ended up not getting the type of car I paid for. I mentioned this to the agent and she basically told me there was nothing she could do. Upon return, it was not clear at all where to return.Reviewed 11 Apr 2017
review from![kayak]()
5.6
DirtyPros:The car was dependable and got good mileage, and for the most part was comfortable.Cons:The car was really dirty, smelled like smoke, the windshield inside and out looked like it had never been cleaned. The inside of the windshield was smeared. The car smelled like cigarette smoke, then my wife found a cigarette on the back seat.Reviewed 10 Apr 2017
review from![kayak]()
2.0
No carsCons:They had no cars when I went to pick up my reservationReviewed 3 Apr 2017
review from![kayak]()
8.4
Good Car. Slow check inPros:Car was an upgrade from what was reserved Car was less than 1 year old.Cons:Check in was slow. Only one person working the desk.Reviewed 25 Mar 2017
review from![kayak]()
4.0
Pros:Great on gas milageCons:Rental was not cleanReviewed 15 Mar 2017
review from![kayak]()
7.2
KayakCons:Misleading booking. The information on the internet said booking included two drivers. Upon arrival it did not. We were offered an upgrade which would include the 2nd driver. I do not appreciate having one thing on the internet and written confirmation being different!Reviewed 15 Feb 2017
review from![kayak]()