Cons: Haven't received my money back from this rental... So glad I have a car now
Pros: Friendly and helpful staff at the desk.
Pros: They secretly charged me $100 more than my contract. Currently fighting it.
Cons: They secretly charged me $100 more than my contract. Currently fighting it.
Cons: When we arrived, on time, at 7:00 pm there was no one in the Thrifty booth. A sign referred us to the Avis booth. The Avis clerk told us that Thrifty had given our car to someone else. It would take a while to get another one. One and 45 minutes later we cancelled the reservation by phone and rented from Budget. They had us on the road within 20 minutes. The service person at Budget was personable and very helpful. We got the Budget rental for $200.00 less than the Thrifty rental. Perhaps they need to change their name. They definitely need to learn what the word "service" means. I'll NEVER go to Thrifty again.
Fast and great
Pros: Easy to pick up and drop off No surprises Competitive price!
Very professional service
Pros: I had very bad experiences in the past with this company at my hometown location. However the lady that was working today make me change my overall opinion about the company. Professional, kind, happy to be working, smiling, fast....
Pros: The customer service representative was pleasant and helpful.
Cons: The lady at the counter was rude!
The stink of smoke
Cons: The car smelled like a cigarette. It was suffocating.
Could use improvement
Pros: Car was clean and a joy to drive.
Cons: Pickup was a hassle. Scheduled the car for 8a pickup no one at the front counter until 930a.
Didn't have the SUV promised
Cons: I never was able to rent the car I reserved since they had given away all of the SUV's. I needed a large car to transport a lot of luggage and had to go to another counter for a minivan
Pros: Price and vehicle
Thrifty has 1 car hire location in Tallahassee. Take a look at our Thrifty hire location map to find the best car hires near you.