Guest reviews
Overall rating
8.3
Excellent
Based on 36 reviews
Cleanliness
8.2
Comfort
8.5
Pick-up/Drop-off
8.2
Value for money
8.1
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Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
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customer service
car was clean
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car available
great car
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friendly staff
great service
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great experience
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9.6
Pros: The people that I dealt with were all very professional and very nice. This rental was easy and a great experience.
Cons: When I picked up the car, it didn't have a full tank of gas. The needle was clearly below the full mark. I was headed to Costco in preparation for my drive on the next day and the tank took over five dollars of gas. Gas that day was $1.70/gallon. That is not a full tank in anyone's book. Otherwise everything else was great.
review from
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6.4
Pros: Car was very clean and in great shape.
Cons: The first car I was given was an SUV that I was not expecting as I preferred a sedan. In addition, this car had flat tire that forced me to return to the rental station after leaving to exchange. I was not happy having to walk back and forth from the lot with my belongings twice in rain.
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10.0
Cons: Everything was perfect
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10.0
Pros: C
Cons: Customer service at both locations was excellent . Loved the suburu outback . Very clean and solid.
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10.0
Pros: Staff very professional and helpful.
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8.8
Thumbs Up
Pros: The drop off in Tallahassee was quick, easy, and an overall good experience.
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10.0
Pros: You guys are the cheapest car rental in Tallahassee
Cons: Nothing
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8.0
Pros: It was quick and easy to pick up the car. The staff was efficient.
Cons: Got a call about a recall on the car left a message and never heard back.
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10.0
Pros: That I need to keep the car a little longer then expected and they we're great about it
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9.2
NEED LONGER HOURS IN TALLAHASSEE
Pros: Nice csr, good price.
Cons: Tallahassee in-town location now closes at 6 pm (it used to be 8 pm). I would be much more likely to use Avis if the closing time could be changed to at least 7 pm.
review from
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10.0
Very Easy - All the Way!
Pros: We rented in Tallahassee - and we trying to figure out how to get over to the car rental place - when my husband called Avis and they were there promptly to pick us up at out hotel. Super nice guy, too. Check-in process was easy and they gave us choice of two cars - my husband asked about a third one he had seen in the parking lot. Boom! We were out of there in a Jetta and really enjoyed the driving experience. As far as bringing it back to Tampa - just drive right on in and collect your belongings. They had personnel standing ready to greet us. Overall, great customer service and great price.
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8.0
Pros: Drop off and pick up were as expected.
Cons: One tire was low on air. Had to go back to rental to get it filled. Not a big problem but I would have thought they would check before renting
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