Car rental at Tallahassee Airport

Cons: Haven't received my money back from this rental... So glad I have a car now

Pros: Friendly and helpful staff at the desk.

Pros: They secretly charged me $100 more than my contract. Currently fighting it.

Cons: They secretly charged me $100 more than my contract. Currently fighting it.

Pros: Nothing.

Cons: When we arrived, on time, at 7:00 pm there was no one in the Thrifty booth. A sign referred us to the Avis booth. The Avis clerk told us that Thrifty had given our car to someone else. It would take a while to get another one. One and 45 minutes later we cancelled the reservation by phone and rented from Budget. They had us on the road within 20 minutes. The service person at Budget was personable and very helpful. We got the Budget rental for $200.00 less than the Thrifty rental. Perhaps they need to change their name. They definitely need to learn what the word "service" means. I'll NEVER go to Thrifty again.

Pros: Nothing

Cons: The lady at the counter was rude!

The stink of smoke

Cons: The car smelled like a cigarette. It was suffocating.

Could use improvement

Pros: Car was clean and a joy to drive.

Cons: Pickup was a hassle. Scheduled the car for 8a pickup no one at the front counter until 930a.

Didn't have the SUV promised

Cons: I never was able to rent the car I reserved since they had given away all of the SUV's. I needed a large car to transport a lot of luggage and had to go to another counter for a minivan

Pros: Have a reservation made online with confirmation numbers and wouldn't honor the price. Literally twice as much once I got to the rental. Will be calling customer service today. I also waited 45min along with 2 other customers for the rental.

Never again.

Pros: The chevy volt had good gas mileage, also it drove solid.

Cons: I reserved and paid money for an SUV but I received a chevy volt. The car had huge scratches on the back. The service was not good, horrible explanations.

THRIFTY CANCELLED MY RESERVATION

Cons: When I got to the rental car location. I was informed that they had cancelled my reservation and where not honoring any reservations made in the last 72 hours..... I found this to be most un-professional and not only was it that, but they did NOT even call to warn me, or send and email alerting me. This was a massive inconvenience to which screwed my travel plans.

Cons: They wouldnt rent to me because i was using a debit card and my credit wasnt good enough ruined my holiday

Scented

Pros: The car handled and performed well.

Cons: There was an overwhelming scent of artificial smell despite me leaving all the windows open overnight. I looked everywhere for some scent producing item that could be removed but to no avail. It was like driving in a toilet. If this is used routinely, it should be discontinued. If it is used to cover cigarette smell, then cars should be designated smoking or non-smoking so one can request a non-smoking car.