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Monday | 00:00 - 00:30 07:00 - 23:59 |
Tuesday | 07:00 - 23:59 |
Wednesday | 07:00 - 23:59 |
Thursday | 07:00 - 23:59 |
Friday | 07:00 - 23:59 |
Saturday | 07:30 - 23:59 |
Sunday | 07:30 - 23:59 |
Monday | 07:00 - 23:59 |
Tuesday | 07:00 - 23:59 |
Wednesday | 07:00 - 23:59 |
Thursday | 07:00 - 23:59 |
Friday | 07:00 - 23:59 |
Saturday | 07:30 - 23:59 |
Sunday | 07:30 - 23:59 |
Great Deal
Pros: I reserved a car and when I got there they informed me that they were all out of cars. I started getting upset cause it took me an hour to get there and the guy asked if I would be ok with a mini van. I said ok and figured I was gonna end up paying 3 times more. They apologized for the inconvience and discounted the entire thing so I paid the same price for the car. They had really great customer service.
Cons: I'm not usually a minivan guy (It was really nice though).
Pros: Super nice car to drive, real good and friendly service both at counter and at car.
Cons: Wash job left a lot of water spot. Had to stop at gas station and clean windows and mirrors for better visibility.
Pros: Cleanliness and size of car
Cons: Rate
Pros: easy to return
Great Deal
Pros: I reserved a car and when I got there they informed me that they were all out of cars. I started getting upset cause it took me an hour to get there and the guy asked if I would be ok with a mini van. I said ok and figured I was gonna end up paying 3 times more. They apologized for the inconvience and discounted the entire thing so I paid the same price for the car. They had really great customer service.
Cons: I'm not usually a minivan guy (It was really nice though).
Pros: Super nice car to drive, real good and friendly service both at counter and at car.
Cons: Wash job left a lot of water spot. Had to stop at gas station and clean windows and mirrors for better visibility.
Pros: easy to return
Monday | 06:00 - 23:59 |
Tuesday | 06:00 - 23:59 |
Wednesday | 06:00 - 23:59 |
Thursday | 06:00 - 23:59 |
Friday | 06:00 - 23:59 |
Saturday | 07:00 - 23:59 |
Sunday | 07:00 - 23:59 |
Pros: Cars in tallahassee location usually in decent condition.
Cons: Pickup / drop-off awful. If theres rain, Avis/Budget requires customers to walk in the rain to terminal to return cars rather than have staff in return lot. Lines in parking lot trying to find a parkingspot(again need staff) and lines in terminal for returns. Enterprise/Alamo/Hertz had on-site staf
Pros: Someone was waiting when I pulled up and I didn't even have to go into the airport to check in!!!
Destin drop off is weird.
Pros: All that is needed is more direcrive signage telling renters to park in any spot, lock the car and bring the keys into the terminal.
Cons: .
Cons: Again, they wouldn't let me use my debit card for the transaction.
Pros: very personable lady at return desk
Pros: Easy and quick check-in and check-out. Nice clean car.
Pros: Great car, fast rental
Never rent through Kayak
Pros: You get charged whether you pick up the car or not
Cons: Got charged for not even renting the car and telling Budget it's cancelled
Pros: Professional, courteous service. Friendly employees.. prompt service.
Uncomfortable rental
Pros: Pickup & dropoff went smooth. Staff were friendly & professional.
Cons: Broken door handle on driver door caused a cut to my hand. The oil change light came on after only a few miles. The inside windshield was dirty.
Pros: I needed extra help with an urgent phone call, and they mad eit for me..
Cons: Nothing.
Easy Process
Pros: Car was clean and process to rent was less than 5 minutes.
Pros: Someone was waiting when I pulled up and I didn't even have to go into the airport to check in!!!
Destin drop off is weird.
Pros: All that is needed is more direcrive signage telling renters to park in any spot, lock the car and bring the keys into the terminal.
Cons: .
Pros: Easy and quick check-in and check-out. Nice clean car.
Pros: Great car, fast rental
Pros: Professional, courteous service. Friendly employees.. prompt service.
Pros: I needed extra help with an urgent phone call, and they mad eit for me..
Cons: Nothing.
Easy Process
Pros: Car was clean and process to rent was less than 5 minutes.
Pros: Cars in tallahassee location usually in decent condition.
Cons: Pickup / drop-off awful. If theres rain, Avis/Budget requires customers to walk in the rain to terminal to return cars rather than have staff in return lot. Lines in parking lot trying to find a parkingspot(again need staff) and lines in terminal for returns. Enterprise/Alamo/Hertz had on-site staf
Cons: Again, they wouldn't let me use my debit card for the transaction.
Never rent through Kayak
Pros: You get charged whether you pick up the car or not
Cons: Got charged for not even renting the car and telling Budget it's cancelled
Uncomfortable rental
Pros: Pickup & dropoff went smooth. Staff were friendly & professional.
Cons: Broken door handle on driver door caused a cut to my hand. The oil change light came on after only a few miles. The inside windshield was dirty.
Monday | 06:00 - 23:59 |
Tuesday | 06:00 - 23:59 |
Wednesday | 06:00 - 23:59 |
Thursday | 06:00 - 23:59 |
Friday | 06:00 - 23:59 |
Saturday | 07:00 - 23:59 |
Sunday | 07:00 - 23:59 |
Pros: Car was very clean and in great shape.
Cons: The first car I was given was an SUV that I was not expecting as I preferred a sedan. In addition, this car had flat tire that forced me to return to the rental station after leaving to exchange. I was not happy having to walk back and forth from the lot with my belongings twice in rain.
Pros: Staff very professional and helpful.
Thumbs Up
Pros: The drop off in Tallahassee was quick, easy, and an overall good experience.
Pros: That I need to keep the car a little longer then expected and they we're great about it
Pros: Ease of return. Close to terminal.
Cons: Confusion on fuel charge. It was, however, resolved in fairly short order. I guess it was a difference in how the localities (JAX and TLH) do the pre-paid fuel charge.
Pros: Staff very professional and helpful.
Thumbs Up
Pros: The drop off in Tallahassee was quick, easy, and an overall good experience.
Pros: That I need to keep the car a little longer then expected and they we're great about it
Monday | 07:00 - 23:59 |
Tuesday | 07:00 - 23:59 |
Wednesday | 07:00 - 23:59 |
Thursday | 07:00 - 23:59 |
Friday | 07:00 - 23:59 |
Saturday | 07:30 - 23:59 |
Sunday | 07:30 - 23:59 |
Big mistake made good elsewhere.
Pros: They said they would refund the cab ride from and to the airport with proper receipts, and they did.
Cons: My plane was late and I am not from where I needed the car. I was told the system was down for maintenance (at 11 pm?) and they would not be able to give me a car - they did not expect the system to come back up for 3 hours. In other words, I had to find my own way to my hotel and back again the next day to pick up the car once the system was up. No company runs maintenance at that hour! The guy behind the desk was, in my opinion, a bit too glib about the situation and offered no help. I was quite disturbed by his attitude! It was not easy to find a cab at that hour.
Cheap
Pros: Price and service was up to par. Vehicle was clean.
best overall car rental experience ever
Pros: pickup and car were great
Cons: drop off was a tad off, because at 8am no one was manning the store
Pros: Wonderful deal and car was awesome!! Thanks Alamo
Cons: The suv was perfect for my family of 3
Not a great experience
Cons: I had to wait in line for 40 minutes to get the car and ended up not getting the type of car I paid for. I mentioned this to the agent and she basically told me there was nothing she could do. Upon return, it was not clear at all where to return.
Dirty
Pros: The car was dependable and got good mileage, and for the most part was comfortable.
Cons: The car was really dirty, smelled like smoke, the windshield inside and out looked like it had never been cleaned. The inside of the windshield was smeared. The car smelled like cigarette smoke, then my wife found a cigarette on the back seat.
No cars
Cons: They had no cars when I went to pick up my reservation
Good Car. Slow check in
Pros: Car was an upgrade from what was reserved
Car was less than 1 year old.
Cons: Check in was slow. Only one person working the desk.
Pros: Great on gas milage
Cons: Rental was not clean
Kayak
Cons: Misleading booking.
The information on the internet said booking included two drivers.
Upon arrival it did not.
We were offered an upgrade which would include the 2nd driver.
I do not appreciate having one thing on the internet and written confirmation being different!
Reservation was dropped with no explanation
Cons: Reservation was dropped with no explanation. It was like that episode in Seinfeld. Me: "Do you have my reservation"? Alamo: "Yes but we ran out of cars" Me: "You don't have any cars at all, but you have my reservation?" Alamo: "Yes can you come back 8 hours from now?"
Clean, comfortable, value for the money
Pros: My rental was ready, clean, comfortable and more affordable than dealing with the rental company directly.
Cheap
Pros: Price and service was up to par. Vehicle was clean.
best overall car rental experience ever
Pros: pickup and car were great
Cons: drop off was a tad off, because at 8am no one was manning the store
Pros: Wonderful deal and car was awesome!! Thanks Alamo
Cons: The suv was perfect for my family of 3
Clean, comfortable, value for the money
Pros: My rental was ready, clean, comfortable and more affordable than dealing with the rental company directly.
Big mistake made good elsewhere.
Pros: They said they would refund the cab ride from and to the airport with proper receipts, and they did.
Cons: My plane was late and I am not from where I needed the car. I was told the system was down for maintenance (at 11 pm?) and they would not be able to give me a car - they did not expect the system to come back up for 3 hours. In other words, I had to find my own way to my hotel and back again the next day to pick up the car once the system was up. No company runs maintenance at that hour! The guy behind the desk was, in my opinion, a bit too glib about the situation and offered no help. I was quite disturbed by his attitude! It was not easy to find a cab at that hour.
Good Car. Slow check in
Pros: Car was an upgrade from what was reserved
Car was less than 1 year old.
Cons: Check in was slow. Only one person working the desk.
Kayak
Cons: Misleading booking.
The information on the internet said booking included two drivers.
Upon arrival it did not.
We were offered an upgrade which would include the 2nd driver.
I do not appreciate having one thing on the internet and written confirmation being different!
Not a great experience
Cons: I had to wait in line for 40 minutes to get the car and ended up not getting the type of car I paid for. I mentioned this to the agent and she basically told me there was nothing she could do. Upon return, it was not clear at all where to return.
Dirty
Pros: The car was dependable and got good mileage, and for the most part was comfortable.
Cons: The car was really dirty, smelled like smoke, the windshield inside and out looked like it had never been cleaned. The inside of the windshield was smeared. The car smelled like cigarette smoke, then my wife found a cigarette on the back seat.
No cars
Cons: They had no cars when I went to pick up my reservation
Pros: Great on gas milage
Cons: Rental was not clean
Reservation was dropped with no explanation
Cons: Reservation was dropped with no explanation. It was like that episode in Seinfeld. Me: "Do you have my reservation"? Alamo: "Yes but we ran out of cars" Me: "You don't have any cars at all, but you have my reservation?" Alamo: "Yes can you come back 8 hours from now?"
Monday | 08:00 - 23:59 |
Tuesday | 08:00 - 23:59 |
Wednesday | 08:00 - 23:59 |
Thursday | 08:00 - 23:59 |
Friday | 08:00 - 23:59 |
Saturday | 08:00 - 23:00 |
Sunday | 08:00 - 23:59 |
Good car and service
Pros: The counter service was great.
Cons: The car had a plugged tired with a leak on the rear passager side. That called for multiple stops by gas stations to fill up with air.
Everything was great.
Pros: The car was a great size for the price.
Cons: I couldn't pick it up early but that was not Dollar Rent a Car's fault. It was a busy weekend..
Cons: Sat there for over an hour and he did not have a car available so that the detail guys did not show up and he was running way behind along with about 15 other reservations. Very poor service. If he is been straightforward and told me when I got to the counter that it was not going to be Ready for a good while I would've walk next-door and got a car next-door and I wouldn't of been upset.
Pros: Customer service reps were very friendly and helpful.
Cons: The car smelled like cigarette smoke.
Cons: The clerk wanted to give me a compact car after reserving a Large car,
Pros: The representative was very helpful and the car was a great value.
Cons: Every aspect of the interaction. Terrible
Pros: Shantoya at the front desk did a great job.
(Tallahassee Airport location)
Horrible experience
Pros: Nothing at all not the car style I selected!
Cons: I didn't like the fact the vehicle selected was a special which said any normal size car which had a full size car for the image. Also I didn't knw anything about a $250 deposit! I'm over the age of 25. (29) The gave me a sorry ford focus which not anything close to a normal size car. No room in the back seat looks like a small mini van. So they gave me a compact car.....
New Experience...my reserved car type was not avai
Pros: Quick check in...easy to get car and leave parking lot.
Cons: I reserved a mid-size car and was told only SUV/Minivans were available so I had no choice but to take one. Never experienced such a thing before?
Cons: They messed up my reservation by giving away the car that I booked and then charged me extra for an upgrade.
Pros: Everything.
Cons: N//a
Everything was great.
Pros: The car was a great size for the price.
Cons: I couldn't pick it up early but that was not Dollar Rent a Car's fault. It was a busy weekend..
Pros: The representative was very helpful and the car was a great value.
Pros: Shantoya at the front desk did a great job.
(Tallahassee Airport location)
Pros: Everything.
Cons: N//a
Good car and service
Pros: The counter service was great.
Cons: The car had a plugged tired with a leak on the rear passager side. That called for multiple stops by gas stations to fill up with air.
Pros: Customer service reps were very friendly and helpful.
Cons: The car smelled like cigarette smoke.
Cons: The clerk wanted to give me a compact car after reserving a Large car,
Cons: Sat there for over an hour and he did not have a car available so that the detail guys did not show up and he was running way behind along with about 15 other reservations. Very poor service. If he is been straightforward and told me when I got to the counter that it was not going to be Ready for a good while I would've walk next-door and got a car next-door and I wouldn't of been upset.
Cons: Every aspect of the interaction. Terrible
Horrible experience
Pros: Nothing at all not the car style I selected!
Cons: I didn't like the fact the vehicle selected was a special which said any normal size car which had a full size car for the image. Also I didn't knw anything about a $250 deposit! I'm over the age of 25. (29) The gave me a sorry ford focus which not anything close to a normal size car. No room in the back seat looks like a small mini van. So they gave me a compact car.....
New Experience...my reserved car type was not avai
Pros: Quick check in...easy to get car and leave parking lot.
Cons: I reserved a mid-size car and was told only SUV/Minivans were available so I had no choice but to take one. Never experienced such a thing before?
Cons: They messed up my reservation by giving away the car that I booked and then charged me extra for an upgrade.
Monday | 08:00 - 23:59 |
Tuesday | 08:00 - 23:59 |
Wednesday | 08:00 - 23:59 |
Thursday | 08:00 - 23:59 |
Friday | 08:00 - 23:59 |
Saturday | 08:00 - 23:00 |
Sunday | 08:00 - 23:59 |
Pros: Friendly and helpful staff at the desk.
Pros: They secretly charged me $100 more than my contract. Currently fighting it.
Cons: They secretly charged me $100 more than my contract. Currently fighting it.
Pros: Nothing.
Cons: When we arrived, on time, at 7:00 pm there was no one in the Thrifty booth. A sign referred us to the Avis booth. The Avis clerk told us that Thrifty had given our car to someone else. It would take a while to get another one. One and 45 minutes later we cancelled the reservation by phone and rented from Budget. They had us on the road within 20 minutes. The service person at Budget was personable and very helpful. We got the Budget rental for $200.00 less than the Thrifty rental. Perhaps they need to change their name. They definitely need to learn what the word "service" means. I'll NEVER go to Thrifty again.
Fast and great
Pros: Easy to pick up and drop off
No surprises
Competitive price!
Very professional service
Pros: I had very bad experiences in the past with this company at my hometown location. However the lady that was working today make me change my overall opinion about the company. Professional, kind, happy to be working, smiling, fast....
Pros: The customer service representative was pleasant and helpful.
Pros: Nothing
Cons: The lady at the counter was rude!
The stink of smoke
Cons: The car smelled like a cigarette. It was suffocating.
Could use improvement
Pros: Car was clean and a joy to drive.
Cons: Pickup was a hassle. Scheduled the car for 8a pickup no one at the front counter until 930a.
Didn't have the SUV promised
Cons: I never was able to rent the car I reserved since they had given away all of the SUV's. I needed a large car to transport a lot of luggage and had to go to another counter for a minivan
Excellent
Pros: Price and vehicle
Worst experience I have ever had with a reservation.
Pros: That I was able to make it to my destination even though I was a day late while missing a flight, late on a hotel and having to find another car......other than that nothing.
Cons: I made a reservation the morning of the 27 in may for the same day. I was suppose to pick up a car at noon and have it delivered to Orlando the next day at noon to catch a flight to see grandmother who had an emergency surgery that day. I had no issues making the reservation online through a third party and even called to confirm the reservation I made and time. I showed up at the airport to pick up the car and the women at the counter was nice but said "our car was not available yet", I asked her when she thought I should come back, she said after 5 pm! and I asked her for a number to call to check on it every couple hours. When I tried to call the number it went straight to the 1-800 recording and I could never reach the desk. I then went up there around 4:15 to see if it was close and there was now a guy at the desk. He told me I was not getting a car and that there is nothing he could do. He opened up the drawer and showed me an empty car box and said that no reservation is guaranteed, even though I got a conformation in my email. So I stood to the side and the people behind me where of the Hispanic heritage, just like him, and he pulled a set of keys out of the drawer, WITH THE EMPTY key box, and started checking them in. I asked him what that was about and he said that they made there reservation yesterday so they had priority. HOW DID HE KNOW THAT? AND he told me there were NO cars left. So after the other people got there car with no trouble and left, a lady comes to return a car. She sees that I was stressed with a said that I could have her car, the guy said, I can not give her a dirty car so it will have to be cleaned and I have that saved for someone else. The lady told him that she has received a dirty care before and his response was exactly " I know, and that fucking pisses me off". Then the lady just walked away and told me good luck, she was speechless given that she looked like an older respectable lady. The guy at the desk then told me that if I wait another 35 min and if another reservation didn't show up I could get the car. So, 6 hours late I got a car and it was NOT the same I reserved and no price adjustment, actually it was HIGHER! The reservation was made in my fiancees name, but he asked for both of our license and a credit card. so I gave him mine. He switched it all around to where I was the only one on the reservation and m fiance couldn't drive AT ALL. I am 23 years old, which is under 25, so he charged me 27$ extra without my permission because my fiance is 29! We could've avoided that entire charge. Because of all of this, I have been charged two plane tickets that we missed which equals to over 250$ and a hotel room on a Saturday night that I couldn't cancel which was 129$! upon returning the car, the lady at double tree would NOT come out to check it and confirm that I had a full tank and that it was clean. She did not want to hear my complaints and told me there is nothing she could do....so what do I do now?
Fast and great
Pros: Easy to pick up and drop off
No surprises
Competitive price!
Very professional service
Pros: I had very bad experiences in the past with this company at my hometown location. However the lady that was working today make me change my overall opinion about the company. Professional, kind, happy to be working, smiling, fast....
Pros: The customer service representative was pleasant and helpful.
Excellent
Pros: Price and vehicle
Pros: Friendly and helpful staff at the desk.
Pros: They secretly charged me $100 more than my contract. Currently fighting it.
Cons: They secretly charged me $100 more than my contract. Currently fighting it.
Pros: Nothing.
Cons: When we arrived, on time, at 7:00 pm there was no one in the Thrifty booth. A sign referred us to the Avis booth. The Avis clerk told us that Thrifty had given our car to someone else. It would take a while to get another one. One and 45 minutes later we cancelled the reservation by phone and rented from Budget. They had us on the road within 20 minutes. The service person at Budget was personable and very helpful. We got the Budget rental for $200.00 less than the Thrifty rental. Perhaps they need to change their name. They definitely need to learn what the word "service" means. I'll NEVER go to Thrifty again.
Pros: Nothing
Cons: The lady at the counter was rude!
The stink of smoke
Cons: The car smelled like a cigarette. It was suffocating.
Could use improvement
Pros: Car was clean and a joy to drive.
Cons: Pickup was a hassle. Scheduled the car for 8a pickup no one at the front counter until 930a.
Didn't have the SUV promised
Cons: I never was able to rent the car I reserved since they had given away all of the SUV's. I needed a large car to transport a lot of luggage and had to go to another counter for a minivan
Worst experience I have ever had with a reservation.
Pros: That I was able to make it to my destination even though I was a day late while missing a flight, late on a hotel and having to find another car......other than that nothing.
Cons: I made a reservation the morning of the 27 in may for the same day. I was suppose to pick up a car at noon and have it delivered to Orlando the next day at noon to catch a flight to see grandmother who had an emergency surgery that day. I had no issues making the reservation online through a third party and even called to confirm the reservation I made and time. I showed up at the airport to pick up the car and the women at the counter was nice but said "our car was not available yet", I asked her when she thought I should come back, she said after 5 pm! and I asked her for a number to call to check on it every couple hours. When I tried to call the number it went straight to the 1-800 recording and I could never reach the desk. I then went up there around 4:15 to see if it was close and there was now a guy at the desk. He told me I was not getting a car and that there is nothing he could do. He opened up the drawer and showed me an empty car box and said that no reservation is guaranteed, even though I got a conformation in my email. So I stood to the side and the people behind me where of the Hispanic heritage, just like him, and he pulled a set of keys out of the drawer, WITH THE EMPTY key box, and started checking them in. I asked him what that was about and he said that they made there reservation yesterday so they had priority. HOW DID HE KNOW THAT? AND he told me there were NO cars left. So after the other people got there car with no trouble and left, a lady comes to return a car. She sees that I was stressed with a said that I could have her car, the guy said, I can not give her a dirty car so it will have to be cleaned and I have that saved for someone else. The lady told him that she has received a dirty care before and his response was exactly " I know, and that fucking pisses me off". Then the lady just walked away and told me good luck, she was speechless given that she looked like an older respectable lady. The guy at the desk then told me that if I wait another 35 min and if another reservation didn't show up I could get the car. So, 6 hours late I got a car and it was NOT the same I reserved and no price adjustment, actually it was HIGHER! The reservation was made in my fiancees name, but he asked for both of our license and a credit card. so I gave him mine. He switched it all around to where I was the only one on the reservation and m fiance couldn't drive AT ALL. I am 23 years old, which is under 25, so he charged me 27$ extra without my permission because my fiance is 29! We could've avoided that entire charge. Because of all of this, I have been charged two plane tickets that we missed which equals to over 250$ and a hotel room on a Saturday night that I couldn't cancel which was 129$! upon returning the car, the lady at double tree would NOT come out to check it and confirm that I had a full tank and that it was clean. She did not want to hear my complaints and told me there is nothing she could do....so what do I do now?
Monday | 08:00 - 23:59 |
Tuesday | 08:00 - 23:59 |
Wednesday | 08:00 - 23:59 |
Thursday | 08:00 - 23:59 |
Friday | 08:00 - 23:59 |
Saturday | 08:00 - 23:00 |
Sunday | 08:00 - 23:00 |
Based on ratings and reviews from real users on KAYAK, the best car rental company at Tallahassee Airport is Alamo (7.9, 55 reviews).
Car rental companies that offer shuttle or pick-up services from Tallahassee Airport to off-airport locations include Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty.