Guest reviews
Overall rating
8.8
Excellent
Based on 494 reviews
Cleanliness
8.8
Comfort
8.9
Pick-up/Drop-off
8.8
Value for money
8.6
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Pros
"Staff was friendly and nice"
(in 3250 reviews)
"Shuttle was quick and easy."
(in 627 reviews)
"Very clean and great car."
(in 5466 reviews)
Cons
"There was no car available."
(in 2389 reviews)
"Car was dirty and worn."
(in 2341 reviews)
"Car was dirty and worn."
(in 2339 reviews)
Recent reviews
Traveller rating
124
26
11
7
12
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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2.0
Pros: Nothing. I was charged for gas inaccurately. Car didn’t run right.
Cons: Cleaning the vehicle. It smelled unbelievably of marijuana and gave me a huge headache for my long drive. Unacceptable.
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6.4
Cons: Maintenance needed at time of rental. No receipt provided - email or otherwise. Check-in at ILM would only take keys.
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8.8
Cons: Did not like The drop off at University Park Airport. The Alamo agent did not went out to see the car, told me that he would send me the invoice and he never did.
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10.0
Pros: Great staff at both locations
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10.0
Pros: Super friendly and helpful staff, thank you!
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9.6
Pros: Quick process for pick up.
Cons: Car windows were a bit dirty. Looked like the cleaning crew rushed through that part of the process.
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7.6
Cons: The luxury car had pretty intense cigarette smell in it and they didn’t have any other luxury car on site. Also, the tires seemed to be not balanced well - the steering wheel started wobbling around 65-70 mph
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4.4
Pros: Nice friendly staff!
Cons: The car smelled like smoke and it was filthy. It was so dirty I had to wash it again (for over an hour) when I left the alamo rental location. It looked like someone had taken a bag of takeout and thrown it all through the car including the soda which was on everything... It also had gum in the cup holder. It was disgusting.
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10.0
Pros: The pick up gentleman walked me to pick my car and gave his best recommendation and heaved my suitcase into the trunk for me.
Cons: Nothing
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10.0
Pros: it was all simple once we got to the rental car place
Cons: the shuttle from the airport took forever to pick us up
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6.8
Pros: Staff friendly. Car was not clean and I was in a hurry.
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10.0
Pros: Friendly staff
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FAQs about renting a car from Alamo in Morrisville
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Does Alamo have a car hire location at the airport: Raleigh-Durham airport (RDU)?
Does Alamo offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?
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