Pros: Got a free upgrade, clean and smooth car ride
Cons: Nothing I can think off
Cons: reserved a mini van when I got there they didn't have one
Cons: Wanted to charge a $20/day surcharge for mileage over 250
Pros: The staff was friendly & helpful
Cons: I really had no problems
Pros: The customer service rep was very friendly and gave me all the information I needed to get me on my way.
Cons: The vehicle we were given was not the one I agreed to rent, but was a comparable substitute. The paint was a little scratched up, and could have been washed up.
Pros: We were lucky to have rented an SUV that only had 24 miles on it. There was still plastic covering parts of the console. This was the first time I had driven this sort of vehicle. It had a ton of features and was super comfortable.
Cons: It was difficult to find the car rental location and when I called it was hard to get ahold of someone to clarify directions. The agent was all by herself and couldn’t manage the desk and the phone by herself without effecting the quality of service, but she did the best she could and was great.
Pros: staff was extremely friendly and helpful. Drop off was a breeze
Pros: Great customer service and we really liked the Toyota Corolla rental car. Great experience and I would recommend.
Cons: Everything went well.
Pros: The drop off was easy.
Cons: I had no idea they had reserved a huge mini-van for one person, that was uncomfortable with horrible gas mileage. Lesson learned. I will not be booking through Kayk again!
Pros: Drop off very easy, nice person there. Pick up, only one agent at a somewhat more busy time. Price good.
Cons: A bit faster check in (pick up), but not a real problem.
Pros: It all worked well and the car was good on gas.
Get what you pay for (cheap)
Pros: I like the pickup and drop off process was pretty smooth.
Cons: The car, no option of using my own E-Z pass, extra fees.
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No (according to our data)