L'Hermitage Hotel is centrally located in Vancouver, a 3-minute walk from Vancouver Central Public Library and 5 minutes by foot from Orpheum Theater. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
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Best hotels in Vancouver near Robson Square
Overall 9.5 Excellent
Based on 1,580 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Everything was amazing, I can't wait to go back!
Excellent
9.7
Pros: The room huge, staff caring, hotel conveniently located in downtown, and awesome.
Excellent
10.0
Pros: Great ambiance , good location. , excellent service
Excellent
9.4
Pros: Very friendly staff, very customer oriented. Clean, nice rooms/suites. Great location right downtown.
Excellent
10.0
Pros: Great location. Beautiful room including living area and outdoor patio (had a fifth floor corner room with two walls of window). Incredibly efficient and friendly staff. Surprising inexpensive.
Excellent
10.0
Pros: n'espresso maker in room. big tub. fireplace in room. saltwater pool and hot tub open year round. awesome concierge. housekeeping noticed I'd bought a bottle of scotch and proactively left me proper highball glasses for it!
Excellent
10.0
Pros: I was in Vancouver for one night for an early AM meeting. I had a long day of work and travel before checking in and the staff made me feel immediately welcome. My room was spotlessly clean and very comfortable.
I regret not having more than a few hours to take advantage of this property.
Excellent
10.0
Pros: We arrived early in the morning from a cruise ship. The staff was so welcoming. We knew at 9am a room would not be available...so we went off to explore Vancouver. 30 minutes later we had a cell phone call that our beautiful room was available. I don't want to rant...on and on...so all I will say as a previous owner of a meeting planning company that needed to book high end hotels for my VIPS...this is a very classy and comfortable property at a wonderful rate. WE WILL STAY HERE OUR NEXT VISIT TO VANCOUVER. Thank you for a wonderful stay.
Excellent
10.0
Pros: The staff was very professional and friendly. Very classy overall feel to the style of the hotel. Their was nothing I disliked about our stay. Would definately stay here again.
Excellent
10.0
Pros: Staff was so nice, car to take us to dinner, beds very comfortable, big bathrooms, luxurious robes.
Excellent
9.4
Pros: Extremely helpful, friendly and dedicated service. Unfortunately, we were in and out quickly for an early flight, but everyone was terrific in getting us checked in, fed, and out the door to the airport on time.
Details
Reviews
Overall 9.5 Excellent
Based on 1,580 reviews
Service
9.9
Cleanliness
9.7
Location
9.7
WiFi
9.5
Vibe
9.4
Pool
9.4
Amenities
8.8
Breakfast
8.7
Room
8.6
Service
9.9
Location
9.8
Vibe
9.3
Pool
9.3
Room
8.6
Breakfast
8.5
Service
9.9
Room
8.1
Comfort
7.2
Service
9.8
Location
9.8
Room
8.3
Service
9.9
Location
9.8
Room
8.1
10.0 Excellent
Pros: Everything was amazing, I can't wait to go back!
Cons: Nothing. Everything was great
9.7 Excellent
Pros: The room huge, staff caring, hotel conveniently located in downtown, and awesome.
Cons: Busy street during day because of near by building construction but not really an issue. Still quiet in room!
10.0 Excellent
Pros: Great ambiance , good location. , excellent service
Cons:
9.4 Excellent
Pros: Very friendly staff, very customer oriented. Clean, nice rooms/suites. Great location right downtown.
Cons: Just a little mold on the grout in the bathroom.
10.0 Excellent
Pros: Great location. Beautiful room including living area and outdoor patio (had a fifth floor corner room with two walls of window). Incredibly efficient and friendly staff. Surprising inexpensive.
Cons: There was construction going on across the street. No fault of the hotel but did make for a mixed view. Shows that the city is bustling and the concierge immediate apologized to each new guest instead of making excuses for it.
10.0 Excellent
Pros: n'espresso maker in room. big tub. fireplace in room. saltwater pool and hot tub open year round. awesome concierge. housekeeping noticed I'd bought a bottle of scotch and proactively left me proper highball glasses for it!
Cons: not really any view
10.0 Excellent
Pros: I was in Vancouver for one night for an early AM meeting. I had a long day of work and travel before checking in and the staff made me feel immediately welcome. My room was spotlessly clean and very comfortable.
I regret not having more than a few hours to take advantage of this property.
Cons: No cons to report
10.0 Excellent
Pros: We arrived early in the morning from a cruise ship. The staff was so welcoming. We knew at 9am a room would not be available...so we went off to explore Vancouver. 30 minutes later we had a cell phone call that our beautiful room was available. I don't want to rant...on and on...so all I will say as a previous owner of a meeting planning company that needed to book high end hotels for my VIPS...this is a very classy and comfortable property at a wonderful rate. WE WILL STAY HERE OUR NEXT VISIT TO VANCOUVER. Thank you for a wonderful stay.
Cons:
10.0 Excellent
Pros: The staff was very professional and friendly. Very classy overall feel to the style of the hotel. Their was nothing I disliked about our stay. Would definately stay here again.
Cons:
10.0 Excellent
Pros: Staff was so nice, car to take us to dinner, beds very comfortable, big bathrooms, luxurious robes.
Cons:
9.4 Excellent
Pros: Extremely helpful, friendly and dedicated service. Unfortunately, we were in and out quickly for an early flight, but everyone was terrific in getting us checked in, fed, and out the door to the airport on time.
Cons:
L'Hermitage Hotel is centrally located in Vancouver, a 3-minute walk from Vancouver Central Public Library and 5 minutes by foot from Orpheum Theater. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
With a stay at Shangri-La Hotel, Vancouver, you'll be centrally located in Vancouver, within a 10-minute drive of Stanley Park and Canada Place. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Overall 9.3 Excellent
Based on 2,612 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.4
Pros: Beautiful hotel and location
Restaurant is excellent
Try to do a breakfast package. Well worth it.
Good
6.0
Pros: Staff
Good
6.8
Pros: The location was good -- pretty central to downtown and only a short walk to the Skylink train.
Excellent
9.4
Pros: The staff was amazing the rooms were impeccable the views in our corner suite were amazing !!
Good
7.7
Pros: Well appointed, modern, spacious.
Excellent
10.0
Pros: cleanliness, modern, practical, amenities
Excellent
10.0
Pros: The service was outstanding. We had two suites during the day of our wedding for both wedding parties to get ready in. All of our requests were completed in a timely and gracious manner. The staff was incredibly nice and overly helpful. Thank you for making our day that much easier.
Details
Reviews
Overall 9.3 Excellent
Based on 2,612 reviews
WiFi
9.6
Location
9.3
Wellness Area
9.2
Service
9.1
Food
8.9
Breakfast
8.8
Cleanliness
8.7
Room
8.0
Comfort
6.6
Location
9.4
Service
9.4
Food
9.1
Breakfast
9.0
Room
8.0
Comfort
7.2
Value for money
6.8
Service
9.3
9.4 Excellent
Pros: Beautiful hotel and location
Restaurant is excellent
Try to do a breakfast package. Well worth it.
Cons:
6.0 Good
Pros: Staff
Cons: I have stayed at hotels that cost 2/3 the cost of this place in Vancouver and were just as nice if not better. I am very confused why I paid $600 a night to stay here.
6.8 Good
Pros: The location was good -- pretty central to downtown and only a short walk to the Skylink train.
Cons: The living room was extremely small -- much smaller than the pictures on the website. It's not a room one would want to hang out in. So for the price, it didn't strike me as a good value. The check-in process occurs in a dark, run-down room in the hotel garage.
I'd recommend the place for business travel. I'm not sure I'd recommend it for leisure travel.
9.4 Excellent
Pros: The staff was amazing the rooms were impeccable the views in our corner suite were amazing !!
Cons: Although the features of this hotel are truly amazing..... We were not able to stream music via Bluetooth into the stero system from our devices. My girlfriend had made a mix for my birthday celebration we had to listen to it from the iPad
7.7 Good
Pros: Well appointed, modern, spacious.
Cons: Construction noise. The hotel failed to warn us about this. We would avoided it.
10.0 Excellent
Pros: cleanliness, modern, practical, amenities
Cons: the after shampoo conditioner is impossible to get out of that bottle. please change your container!
10.0 Excellent
Pros: The service was outstanding. We had two suites during the day of our wedding for both wedding parties to get ready in. All of our requests were completed in a timely and gracious manner. The staff was incredibly nice and overly helpful. Thank you for making our day that much easier.
Cons: Nothing, it was a perfect stay for what we needed.
With a stay at Shangri-La Hotel, Vancouver, you'll be centrally located in Vancouver, within a 10-minute drive of Stanley Park and Canada Place. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A stay at Rosewood Hotel Georgia places you in the heart of Vancouver, within a 15-minute walk of Canada Place and BC Place Stadium. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Vancouver? This hotel has facilities measuring 9849 square feet (915 square meters), including conference space.
Overall 9.2 Excellent
Based on 4,129 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Excellent
10.0
Pros: Everything was delightful, except for figuring out the parking, which was also expensive, as all downtown parking is. Perfect location, lovely staff, extremely comfortable rooms. And to think we almost stayed at the Four Seasons!
Excellent
10.0
Pros: Everything!
Excellent
10.0
Pros: Outstanding customer service from staff at all access points. I also appreciated that while they do have an award-winning fine dining restaurant, there was also a more cost-effective cafe within the hotel for more simple breakfast and lunch options. The location is a plus; we have stayed at other hotels closer to the water but we wanted to be further in the heart of downtown to be closer to art gallery & shopping; Rosewood Hotel Georgia was perfect.
Thank you Kayak for making luxury a little more affordable!
Excellent
9.7
Pros: Excellent furnishings.
Excellent
9.7
Pros: Service was impeccable. Facilities were well kept, rooms were beautiful.
Details
Reviews
Overall 9.2 Excellent
Based on 4,129 reviews
Location
9.6
Vibe
9.4
Service
9.3
Amenities
8.6
Bar and Beverages
8.5
Room
8.5
Food
8.4
Pool
8.3
Wellness Area
8.1
Comfort
7.5
Breakfast
6.7
WiFi
5.8
Location
9.5
Vibe
9.3
Service
9.3
Bar and Beverages
8.7
Food
8.4
Room
8.3
Wellness Area
7.7
Pool
7.7
Location
9.5
Service
9.4
Room
8.2
Service
9.4
Room
7.9
10.0 Excellent
Pros:
Cons: Rooms. Service. Location.
10.0 Excellent
Pros: Everything was delightful, except for figuring out the parking, which was also expensive, as all downtown parking is. Perfect location, lovely staff, extremely comfortable rooms. And to think we almost stayed at the Four Seasons!
Cons: That we didn't get to stay longer!
10.0 Excellent
Pros: Everything!
Cons:
10.0 Excellent
Pros: Outstanding customer service from staff at all access points. I also appreciated that while they do have an award-winning fine dining restaurant, there was also a more cost-effective cafe within the hotel for more simple breakfast and lunch options. The location is a plus; we have stayed at other hotels closer to the water but we wanted to be further in the heart of downtown to be closer to art gallery & shopping; Rosewood Hotel Georgia was perfect.
Thank you Kayak for making luxury a little more affordable!
Cons:
9.7 Excellent
Pros: Excellent furnishings.
Cons: Nothing.
9.7 Excellent
Pros: Service was impeccable. Facilities were well kept, rooms were beautiful.
Cons: A bit pricey without a discount, but absolutely amazing.
A stay at Rosewood Hotel Georgia places you in the heart of Vancouver, within a 15-minute walk of Canada Place and BC Place Stadium. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Vancouver? This hotel has facilities measuring 9849 square feet (915 square meters), including conference space.
With a stay at Executive Hotel Le Soleil, you'll be centrally located in Vancouver, steps from Bill Reid Gallery of Northwest Coast Art and within a 5-minute walk of Christ Church Cathedral. Featured amenities include a business center, limo/town car service, and express check-out.
Overall 8.9 Excellent
Based on 1,933 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.1
Pros: We were pleased to discover lovely furniture, richly coloured carpets, wall coverings and draperies. Delivered the feel of old-world Europe! Great experience overall was further spiced up with small surprises- delicious, relaxing camomile tea became our soothingly nightcap, and an excellent in-room African blend coffee started the day off right. Also happy to find the bedside clock with a built-in smartphone charger/mount - all too rare in hotels...
Excellent
8.5
Pros: Staff and Building were fabulous. Location was great.
Excellent
10.0
Pros: I loved the service. Everyone was so friendly, the whole vibe was very welcoming and it’s more luxurious then we are used to so we felt very lucky to have had a chance to stay here.
Mediocre
3.7
Excellent
8.5
Pros: We find this hotel charming and a well kept secret.
Good
7.4
Pros: Friendly staff. Clean room.
Excellent
10.0
Pros: The rooms were clean and spacious. the facility was nice. The people were helpful. No problems.
Excellent
9.4
Pros: The rooms are small, but everything else was great. Fantastic front desk.
The hotel was quite willing to change a reservation by 24 hours, but not the hotel booker.
Excellent
9.7
Pros: very helpful and friendly staff. lovely rooms. good location.
Excellent
10.0
Pros: Suite was beautiful
Excellent
10.0
Pros: This is a great location.the staff is helpful and you are able to easily walk to many Vancouver sites.
Good
6.0
Details
Reviews
Overall 8.9 Excellent
Based on 1,933 reviews
Location
9.7
Service
9.5
Room
8.1
WiFi
7.3
Breakfast
7.2
Wellness Area
4.6
Location
9.7
Service
9.5
Room
7.7
Breakfast
7.4
Location
9.5
Service
9.4
Cleanliness
7.9
Vibe
7.8
Room
7.4
Comfort
6.8
Location
9.6
Service
9.5
Vibe
7.8
Room
7.7
Comfort
7.1
Location
9.7
Service
9.5
Food
8.1
Room
7.8
Comfort
7.4
9.1 Excellent
Pros: We were pleased to discover lovely furniture, richly coloured carpets, wall coverings and draperies. Delivered the feel of old-world Europe! Great experience overall was further spiced up with small surprises- delicious, relaxing camomile tea became our soothingly nightcap, and an excellent in-room African blend coffee started the day off right. Also happy to find the bedside clock with a built-in smartphone charger/mount - all too rare in hotels...
Cons:
8.5 Excellent
Pros: Staff and Building were fabulous. Location was great.
Cons: The online/website marketing advertised hot tub and swimming pool facilities as part of the building. Turns out, there is none. Also - details in the room itself for maintenance = the drain plug on the "soaking tub" did not close and, therefore soaking could not happen....and the "hot" water only ever got to tepid-warm for the shower I took.
10.0 Excellent
Pros: I loved the service. Everyone was so friendly, the whole vibe was very welcoming and it’s more luxurious then we are used to so we felt very lucky to have had a chance to stay here.
Cons: That we couldn’t have stayed longer, but work calls.
3.7 Mediocre
Pros:
Cons: Restaurant has very limited options and very rude staff. food taste poor and not worth money. Hotel is very small with limited facilities. I will not like to stay again.
8.5 Excellent
Pros: We find this hotel charming and a well kept secret.
Cons:
7.4 Good
Pros: Friendly staff. Clean room.
Cons: They didn't have an exercise room....the one elliptical and bike in a room with a drop down ceiling that couldn't accommodate anyone over 5'5' was VERY disappointing.
10.0 Excellent
Pros: The rooms were clean and spacious. the facility was nice. The people were helpful. No problems.
Cons:
9.4 Excellent
Pros: The rooms are small, but everything else was great. Fantastic front desk.
The hotel was quite willing to change a reservation by 24 hours, but not the hotel booker.
Cons: Turns out that the booking service (that begins with "K" and won't allow comments on this site, uses a third party hotel booker (also not allowed a mention here) but begins with a "G" who are totally inflexible.
9.7 Excellent
Pros: very helpful and friendly staff. lovely rooms. good location.
Cons:
10.0 Excellent
Pros: Suite was beautiful
Cons:
10.0 Excellent
Pros: This is a great location.the staff is helpful and you are able to easily walk to many Vancouver sites.
Cons:
6.0 Good
Pros:
Cons: no slippers in room ...
With a stay at Executive Hotel Le Soleil, you'll be centrally located in Vancouver, steps from Bill Reid Gallery of Northwest Coast Art and within a 5-minute walk of Christ Church Cathedral. Featured amenities include a business center, limo/town car service, and express check-out.
A stay at Four Seasons Hotel Vancouver places you in the heart of Vancouver, within a 15-minute walk of Canada Place and BC Place Stadium. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vancouver? This hotel has 279862 square feet (26000 square meters) of space consisting of conference space and meeting rooms.
Overall 8.8 Excellent
Based on 2,040 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Hotel staff were exceptionally helpful and friendly. Upgraded the room for a small fee and got early access to a suite, which was a lovely room. Due to a late flight they also allowed us access to the health club to grab a shower before heading to the airport, which was a nice touch.
Excellent
9.1
Pros: Pool
Beds
Staff
Location
Restaurant
Price
Excellent
9.7
Pros: Fantastic customer service, staff friendly but professional. Bed incredibly cozy, just what I needed after a long flight from France. I would stay here again in a heartbeat.
Mediocre
3.7
Pros: I arrived at 2.0 pm and asked for my room, but it wasn't ready until 4.0pm. I reserved a deluxe suite with downtown view,but I got one with a swimming pool view.
Good
7.1
Pros: Safe & Clean
Good
7.4
Pros: The restaurant at Four Seasons had a delicious breakfast and the bed was super comfortable!
Excellent
9.1
Pros: The staff at this facility were very, very kind; and very, very helpful. The best I've ever encountered. Top marks.
Good
6.0
Excellent
9.4
Pros: wonderful staff. Extremely helpful.
Excellent
10.0
Pros: The staff was incredibly professional with wonderful attitudes.
Excellent
10.0
Pros: Aside from being everything I look for in a hotel—quiet, great views, luxuriously comfortable bed, friendly and attentive staff, beautiful architecture and decor throughout—its location really makes it special when it comes to exploring the city.
It's perfectly situated along major bus and train routes, and you'll never spend more than a minute or so hailing a cab on the street (which is great, as there's currently no Uber or Lyft). Vancouver's already a super walkable city, but this makes it incredibly easy to get around without a car.
Even then, you're never more than a few blocks from great food, art (the Vancouver Art Gallery is across the street), landmarks, parks, entertainment and shopping.
It also smells phenomenal. Stay there.
Good
7.1
Pros: Super comfy bed. Great location. Room service was great but pricey.
Details
Reviews
Overall 8.8 Excellent
Based on 2,040 reviews
Location
9.6
Service
9.3
Food
8.5
Pool
8.3
Comfort
7.7
Room
7.7
Breakfast
6.9
Amenities
6.6
WiFi
5.9
Vibe
5.7
Value for money
4.5
Location
9.5
Service
9.3
Food
8.3
Room
7.0
Amenities
6.4
Vibe
5.1
Value for money
4.2
Location
9.7
Service
9.3
Food
8.7
Pool
8.2
Room
7.1
Location
9.5
Service
9.3
Room
7.1
10.0 Excellent
Pros: Hotel staff were exceptionally helpful and friendly. Upgraded the room for a small fee and got early access to a suite, which was a lovely room. Due to a late flight they also allowed us access to the health club to grab a shower before heading to the airport, which was a nice touch.
Cons: Bathroom was a bit small but perfectly adequate, otherwise everything was spot on.
9.1 Excellent
Pros: Pool
Beds
Staff
Location
Restaurant
Price
Cons: Showers
9.7 Excellent
Pros: Fantastic customer service, staff friendly but professional. Bed incredibly cozy, just what I needed after a long flight from France. I would stay here again in a heartbeat.
Cons:
3.7 Mediocre
Pros: I arrived at 2.0 pm and asked for my room, but it wasn't ready until 4.0pm. I reserved a deluxe suite with downtown view,but I got one with a swimming pool view.
Cons: It was a bit challenging to get my room.
7.1 Good
Pros: Safe & Clean
Cons: Upon check in we were 25 minutes early so we totally understood that there wasn't a room available yet but when it was check in time a large line of people were able to check in and receive their keys but were were not and had to wait an additional hour to receieve our keys. It seemed that were were last priority because we booked with a discounter. I can't say that was the case for sure but it was suspect & annoying.
7.4 Good
Pros: The restaurant at Four Seasons had a delicious breakfast and the bed was super comfortable!
Cons: The hotel feels a little old and worn down rather than luxurious, the gym is small, hot-tub was luke warm with no jet power, pool looks nice but it's small and shallow and there were silverfish in the sauna. On top of this I had some thing happen to me personally that didn't make it a great experience overall (things like the cleaning staff didn't come any day I was there).
9.1 Excellent
Pros: The staff at this facility were very, very kind; and very, very helpful. The best I've ever encountered. Top marks.
Cons:
6.0 Good
Pros:
Cons: Called 3 times to try to stop and retrieve a phone charger. Put on hold for too long, name,phone number and email taken. Promises to get back. no follow through 3 times. finally just bought a new charger before my next stop. You would think that a 5 stare $400/night would have a system for collecting, marking and storing items left in rooms.
9.4 Excellent
Pros: wonderful staff. Extremely helpful.
Cons: Expensive food offering. We did not eat at the hotel due to high costs.
10.0 Excellent
Pros: The staff was incredibly professional with wonderful attitudes.
Cons:
10.0 Excellent
Pros: Aside from being everything I look for in a hotel—quiet, great views, luxuriously comfortable bed, friendly and attentive staff, beautiful architecture and decor throughout—its location really makes it special when it comes to exploring the city.
It's perfectly situated along major bus and train routes, and you'll never spend more than a minute or so hailing a cab on the street (which is great, as there's currently no Uber or Lyft). Vancouver's already a super walkable city, but this makes it incredibly easy to get around without a car.
Even then, you're never more than a few blocks from great food, art (the Vancouver Art Gallery is across the street), landmarks, parks, entertainment and shopping.
It also smells phenomenal. Stay there.
Cons:
7.1 Good
Pros: Super comfy bed. Great location. Room service was great but pricey.
Cons: Tried to checkin at 240 when guaranteed is 3pm. Didn't have our room ready till 4pm. I had to inquire 3 times with 3 different people whom all assured us they would call or text me and inform guest services manager. Didn't happen.
Bags took another 40 mins longer to come up as they insisted on delivering.
Executive suite was nice but only 7th floor. Bad view of pool/buildings. Outdated inside suite. Mismatched door hardware and odd bath/shower setup. No soaker tubs.
Won't be back in future. Considering Hotel Georgia or Westin or Pan Pacific.
A stay at Four Seasons Hotel Vancouver places you in the heart of Vancouver, within a 15-minute walk of Canada Place and BC Place Stadium. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vancouver? This hotel has 279862 square feet (26000 square meters) of space consisting of conference space and meeting rooms.
Hyatt Regency Vancouver is a modern 34 story tower with panoramic views overlooking the city, and mountain rimmed harbour. 644 large guest rooms, include 20 stunning suites, with wall to wall windows and Grand Bed. 30 meeting and rooms available to groups of 5 - 1,650. 1 restaurant, 2 lounges,full business centre, conveniently attached to Royal Centre Mall and directly connected to the new airport Skytrain.
Overall 8.7 Excellent
Based on 3,501 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Location
Excellent
10.0
Pros: Staff were excellent. From the front desk, bellman, housekeeping and concierge, everyone went above and beyond to make our stay extremely pleasant.
Excellent
10.0
Pros: A lovely hotel - great location and fabulous staff
Excellent
8.0
Pros: Helpful staff and a Starbucks in the lobby
Excellent
10.0
Pros: Great service and high quality rooms.
Excellent
8.0
Excellent
10.0
Pros: The hotel in located in Downtown Vancouver, walking distance to many Restaurants ,shopping and Cruise ship peer.
Excellent
10.0
Pros: I've stayed here many times and like the quality of the property, including rooms, how well connected it is to amenities, including the Skytrain station next door, and it has a nice fitness facility that's available 24/7.
Excellent
10.0
Pros: Great location, great facilities, starbucks in the lobby, super efficient elevators so getting up and down from high floors is easy even during the busiest periods, comfortable, spacious and well appointed rooms, excellent service from staff at all levels. An outstanding experience.
Excellent
9.7
Pros: I liked the elevators assignment and the nature walk to the club level. The bed was amazing!!
Good
6.0
Pros: Everything was generally good except for the wifi and thermostat in the room
Excellent
8.0
Pros: Great hotel.
Convenient location.
Attentive Staff.
Details
Reviews
Overall 8.7 Excellent
Based on 3,501 reviews
Location
9.6
Service
8.8
WiFi
8.2
Breakfast
8.1
Room
7.9
Comfort
6.9
Value for money
4.6
Location
9.7
Service
9.0
Breakfast
8.1
Room
7.6
Comfort
6.7
Value for money
4.8
Location
9.4
Service
8.9
Room
8.1
Breakfast
8.0
Comfort
7.3
Value for money
4.3
Location
9.7
Cleanliness
8.7
Service
8.6
Amenities
8.1
Vibe
8.0
Room
7.4
Location
9.6
Service
8.8
Cleanliness
8.4
Amenities
8.1
Vibe
8.1
Room
7.5
Comfort
6.9
8.8 Excellent
Pros: Location
Cons: Price
10.0 Excellent
Pros: Staff were excellent. From the front desk, bellman, housekeeping and concierge, everyone went above and beyond to make our stay extremely pleasant.
Cons:
10.0 Excellent
Pros: A lovely hotel - great location and fabulous staff
Cons:
8.0 Excellent
Pros: Helpful staff and a Starbucks in the lobby
Cons: Water was a bit pricey
10.0 Excellent
Pros: Great service and high quality rooms.
Cons: Rooms need more plug ins, especially since one were found near the desk.
8.0 Excellent
Pros:
Cons: They refused to honor elite status or give Hyatt points for the stay. I am old Diamond member which is now called Globalist. But no privileges are extended for those booking through Kayak.
10.0 Excellent
Pros: The hotel in located in Downtown Vancouver, walking distance to many Restaurants ,shopping and Cruise ship peer.
Cons: Location ,Quality of the hotel rooms.
10.0 Excellent
Pros: I've stayed here many times and like the quality of the property, including rooms, how well connected it is to amenities, including the Skytrain station next door, and it has a nice fitness facility that's available 24/7.
Cons:
10.0 Excellent
Pros: Great location, great facilities, starbucks in the lobby, super efficient elevators so getting up and down from high floors is easy even during the busiest periods, comfortable, spacious and well appointed rooms, excellent service from staff at all levels. An outstanding experience.
Cons:
9.7 Excellent
Pros: I liked the elevators assignment and the nature walk to the club level. The bed was amazing!!
Cons: The shower. The faucet coming from the ceiling was an adjustment.
6.0 Good
Pros: Everything was generally good except for the wifi and thermostat in the room
Cons: The "free" internet service in the room was unusable. I could connect, but the connection would drop after a minute or so. Could not reconnect without rebooting my laptop. The process would then repeat itself. Called tech support, who wanted to make configuration changes to my computer. Given this property is the only place where I've ever had a problem, I declined -- and went down to the lobby to use Starbucks' wifi.
Also, could not get the room cool enough. Woke up in the middle of the night perspiring. A find this is a common issue in hotels these days with the occupancy sensing thermostats, but at this property the issue extended even to active periods in the room -- even with the temperature set to 65.
8.0 Excellent
Pros: Great hotel.
Convenient location.
Attentive Staff.
Cons: Nothing.
Hyatt Regency Vancouver is a modern 34 story tower with panoramic views overlooking the city, and mountain rimmed harbour. 644 large guest rooms, include 20 stunning suites, with wall to wall windows and Grand Bed. 30 meeting and rooms available to groups of 5 - 1,650. 1 restaurant, 2 lounges,full business centre, conveniently attached to Royal Centre Mall and directly connected to the new airport Skytrain.
The Fairmont Hotel Vancouver is the ideal address while in cosmopolitan Vancouver. Experience the best the city has to offer within minutes of our front doors. Vancouvers premiere landmark and is instantly recognizable by its copper roof and gargoyle sentinels.
Overall 8.6 Excellent
Based on 9,821 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Good
7.1
Pros: The location was great!
Excellent
9.4
Pros: The staff were very helpful. The location was within walking distance or very close to public transport of all the attractions we were interested in ie bc place for Playdome, science world and the imax
Excellent
9.1
Pros: Fabulous location downtown, Good room, food
Excellent
10.0
Pros: Sunday Brunch
Excellent
8.0
Pros: Beautiful place to stay in a great location. Great people and they helped me get a refund from orbits.
Excellent
8.5
Pros: The service was impeccable from check in, to concierge, to bartender and wait staff. The lobby and public areas were beautiful as well. The room was large.
OK
5.4
Pros: The location
Excellent
8.5
Pros: Grand. Our 6th floor (away from elevator) room very quiet. Concierge excellent.
Mediocre
3.4
Excellent
10.0
Pros: Probably one of the nicest Hotels we have ever stayed at, even better than the Copacabana Palace in Rio de Janeiro, Brazil. I would give this a 5 Star Rating
Excellent
10.0
Pros: Old Guard hotel with lots of class and elegance right in the heart of Vancouver, walking distance to the seawall and cruise ship port. Great food, top hat service and ambiance.
Excellent
10.0
Pros: The staff were beyond friendly
Details
Reviews
Overall 8.6 Excellent
Based on 9,821 reviews
Location
9.3
Service
8.7
Breakfast
7.2
Room
7.0
WiFi
6.1
Comfort
5.9
Wellness Area
4.8
Value for money
4.8
Pool
3.9
Location
9.0
Service
8.8
Breakfast
7.1
Room
6.8
Amenities
6.5
Comfort
5.8
Wellness Area
4.8
Value for money
4.6
WiFi
4.4
Location
9.4
Service
8.7
Room
7.2
Breakfast
7.1
Cleanliness
6.8
Comfort
5.8
WiFi
5.3
Value for money
5.2
Wellness Area
4.6
Pool
3.7
Location
9.4
Service
8.7
Vibe
7.7
Breakfast
7.4
Cleanliness
7.0
Room
6.8
Comfort
5.7
Value for money
4.9
Wellness Area
4.5
Pool
3.7
Location
9.3
Service
8.3
Food
7.7
Breakfast
7.6
Cleanliness
7.0
Room
6.6
Comfort
5.8
Value for money
5.4
7.1 Good
Pros: The location was great!
Cons: I don't usualy write bad things about a hotel because i know the damage it can cost to the place. But this time, it was over my ability to not react.
There were a few things.
1. It seems that we had bed bugs on our bed. We scratched ourselves like hell until we moved to the other bed that we had in our room.
2. At breakfast we chose the buffet, when we got to the cheese section it was all full of bugs flying around and on it. Add to that, the milk was spoiled. Thanks to the staff, we did not have to pay for our meals.
3. If you park your car in the hotels parking lot and use the machine, you'll have to pay "only" 44$ a day, but if you register through the hotel you will pay more than 60$ a day.
4. There were not much stuff at the loby, it took is about 15 minutes to check in!!
4. No free WiFi in the hotel...
Any way, not returning, doesn't worth the money.
9.4 Excellent
Pros: The staff were very helpful. The location was within walking distance or very close to public transport of all the attractions we were interested in ie bc place for Playdome, science world and the imax
Cons: There was limited dining choice and what was available was rather expensive for families although the food was excellent; no vending machines and no lobby newsstand or similar where you could purchase snacks or beverages. There was a drug store fairly close or several food courts nearby as well as many restaurants within walking distance.
9.1 Excellent
Pros: Fabulous location downtown, Good room, food
Cons: I had to wait half an hour for taxi at 5am Sunday. Would think that a Fairmont hotel would have arrangements with taxi companies. Many people waiting and frustrated thinking they miay miss flights
10.0 Excellent
Pros: Sunday Brunch
Cons:
8.0 Excellent
Pros: Beautiful place to stay in a great location. Great people and they helped me get a refund from orbits.
Cons: The bed was not very comfortable - ended up with quite a bit of back pain afterwards. The pool needs some updates too.
8.5 Excellent
Pros: The service was impeccable from check in, to concierge, to bartender and wait staff. The lobby and public areas were beautiful as well. The room was large.
Cons: The room was really run down. The carpet was old, buckling, and had stains all over and the furniture has seen its best days long ago.
5.4 OK
Pros: The location
Cons: Way overpriced compared to service and how old and outdated the rooms are. The bathtub was peeling, the hot water would go away in the sink, you had to constantly regulate it. They don't tell you ahead of time the cost of parking, which was almost $50.00 a day, otherwise I would have looked for an alternative, they just hit you with a bill dropped in front of your room door on the last day of your stay so you don't yell at them at checkout.
8.5 Excellent
Pros: Grand. Our 6th floor (away from elevator) room very quiet. Concierge excellent.
Cons: Small bathroom. Toilet-sink-shower w/o space between. Avg sized rooms. Fitness center a bit below avg (equipment amount & range) for hotel size/status. Expensive.
3.4 Mediocre
Pros:
Cons: Poor service, bad hardware, no room service after 11. When asked for whiskey glasses, they delivered glasses with dust....
10.0 Excellent
Pros: Probably one of the nicest Hotels we have ever stayed at, even better than the Copacabana Palace in Rio de Janeiro, Brazil. I would give this a 5 Star Rating
Cons:
10.0 Excellent
Pros: Old Guard hotel with lots of class and elegance right in the heart of Vancouver, walking distance to the seawall and cruise ship port. Great food, top hat service and ambiance.
Cons: Pricey.
10.0 Excellent
Pros: The staff were beyond friendly
Cons:
The Fairmont Hotel Vancouver is the ideal address while in cosmopolitan Vancouver. Experience the best the city has to offer within minutes of our front doors. Vancouvers premiere landmark and is instantly recognizable by its copper roof and gargoyle sentinels.
Whether your visit is for business or for pleasure, you’ll never feel more at home at the Sheraton Vancouver Wall Centre. Stroll leisurely through the boutiques of Robson Street and Yaletown, or make connections at the nearby business and financial districts. Step outside our doors and into the celebrated sites of the city. Take a Sea Wall Walking Tour with family and friends and create memories at Stanley Park and the Vancouver Art Gallery, just around the block. Slow down and take in views of the skyline and the Pacific Ocean in one of our 775 guest rooms and suites. After a full day of bonding and sightseeing, rest easy beneath the cozy comfort of our Sheraton Signature Sleep Experience. Jump into our heated indoor swimming pool or ease into the whirlpool to get refreshed. Re-energize at Sheraton Fitness, which features treadmills and elliptical trainers. A warm welcome awaits you at the Sheraton Vancouver Wall Centre.
Overall 8.6 Excellent
Based on 3,390 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Bed was so comfortable I didn't want to get out of it!
Excellent
8.5
Pros: Great location, polite staff, very comfortable bed,
Excellent
10.0
Excellent
10.0
Pros: Great hotel,location staff etc. stay here and you will have an awesome time! Aloha
Excellent
8.2
Pros: See comments above. Excellwnt central, downtown location with beautiful views.
Good
7.6
Pros: I've stayed at the Sheraton before. The location and value are great
Excellent
8.3
Pros: The staff were very kind
Good
6.2
Pros: The bed was very comfortable and the air conditioning got the room nice and cold.
Good
7.4
Pros: Staff is most friendly.
Excellent
9.7
Pros: The staff was impecable and very attentive. I would stay there again any time without thinking about it
Excellent
9.4
Pros: The hotel is centrally placed in the city and an easy walk to most of the major locations. The employees were very helpful. The facilities were clean. The price was very reasonable as well. I would definitely stay here again.
Details
Reviews
Overall 8.6 Excellent
Based on 3,390 reviews
Location
9.4
Service
8.6
Room
8.2
WiFi
7.8
Amenities
7.4
Breakfast
6.4
Value for money
5.0
Location
9.3
Cleanliness
8.5
Service
8.2
Room
7.3
Comfort
6.7
Value for money
4.7
Location
9.5
Service
8.7
Room
7.7
Comfort
6.9
Breakfast
6.3
Value for money
4.9
Location
9.4
Service
8.8
Cleanliness
8.8
Food
8.1
Room
7.9
Amenities
7.6
Comfort
7.6
Vibe
7.6
Location
9.4
Service
8.3
Room
7.8
8.0 Excellent
Pros: Bed was so comfortable I didn't want to get out of it!
Cons:
8.5 Excellent
Pros: Great location, polite staff, very comfortable bed,
Cons: The bathroom a little bit too small .
10.0 Excellent
Pros:
Cons: It's a great and pleasant stay
10.0 Excellent
Pros: Great hotel,location staff etc. stay here and you will have an awesome time! Aloha
Cons:
8.2 Excellent
Pros: See comments above. Excellwnt central, downtown location with beautiful views.
Cons: Value for the money is low in my opinion. The rooms are very small with out of date coffee makers. Ocean views come at a very high premium. Some rooms (including suites) do not even include bathtubs. Few amenities included in the base rates, including a spartan number of bathroom toiletries. There is only one small restaurant and bar area despite the 700+ rooms.
We will try another hotel the next time we stay in Vancouver.
7.6 Good
Pros: I've stayed at the Sheraton before. The location and value are great
Cons: I was put off when the woman at the front desk ask me to email her my confirmation receipt upon checking in. In addition, there is a night club very close by that was in full swing until 3am. I was in town for an event and needed to get up at 5. Needless to say, I didn't sleep well.
8.3 Excellent
Pros: The staff were very kind
Cons: For the south tower: The Lobby, the entrance and elevators were not four star at all!
6.2 Good
Pros: The bed was very comfortable and the air conditioning got the room nice and cold.
Cons: The room was outdated and not as advertised on the website.
7.4 Good
Pros: Staff is most friendly.
Cons: Restaurant choices were poor. The only sensible thing to do was get room service which is more costly. Very few options offered at the restaurant as opposed to room service. Parking even for a hotel guest was too pricey. They didn't clean my room the second day.
9.7 Excellent
Pros: The staff was impecable and very attentive. I would stay there again any time without thinking about it
Cons: No complains
9.4 Excellent
Pros: The hotel is centrally placed in the city and an easy walk to most of the major locations. The employees were very helpful. The facilities were clean. The price was very reasonable as well. I would definitely stay here again.
Cons: Our room in the evening must of had some young kids nearby as music was heard along with laughing and voices through the walls or possibly through the ceiling. That was the only inconvenient part of the stay.
Whether your visit is for business or for pleasure, you’ll never feel more at home at the Sheraton Vancouver Wall Centre. Stroll leisurely through the boutiques of Robson Street and Yaletown, or make connections at the nearby business and financial districts. Step outside our doors and into the celebrated sites of the city. Take a Sea Wall Walking Tour with family and friends and create memories at Stanley Park and the Vancouver Art Gallery, just around the block. Slow down and take in views of the skyline and the Pacific Ocean in one of our 775 guest rooms and suites. After a full day of bonding and sightseeing, rest easy beneath the cozy comfort of our Sheraton Signature Sleep Experience. Jump into our heated indoor swimming pool or ease into the whirlpool to get refreshed. Re-energize at Sheraton Fitness, which features treadmills and elliptical trainers. A warm welcome awaits you at the Sheraton Vancouver Wall Centre.
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel.
Overall 8.6 Excellent
Based on 2,901 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.7
Pros: The staff were all friendly, courteous, and professional. The decor was elegant and comfortable without being ostentatious. Location was walking distance to many of our destinations during our visit. Street noise was virtually nil (fifth floor). Room service breakfast was delivered on-time, well presented, and tasty.
Excellent
10.0
Pros: location perfect
Excellent
9.1
Pros: Location , rooms Beds, real nice bar and Resturant!
Excellent
9.7
Pros: Beautiful hotel. Great Location. Friendly Staff.
Excellent
10.0
Pros: Great location. Great hotel.
Excellent
10.0
Pros: Great hotel everything was so nice. The staff were so helpful. The rooms very comfortable and bedding was great!
Excellent
9.7
Pros: The hotel is centrally located in downtown Vancouver and is close to everything. The staff at the hotel, particularly those that work as the concierge, are amazing! I wouldn't want to stay anywhere else in Vancouver.
Excellent
10.0
Pros: Rooms, Staff, location and amenities made this a delightful stay overall.
I'd stay here again for sure.
Excellent
9.4
Pros: Service
Concierge, especially Miguel!
night desk staff, Zach, Jennifer, & Wing!
Excellent
9.4
Pros: Location is great for Robson st shopping and eating.
Good
6.2
Pros: It's in a fairly convenient location, with a pretty lobby, clean rooms and a nice pool and hot tub area. There is 24 hour room service and the food is pretty good.
Excellent
10.0
Pros: The hotel was beautiful and luxurious, including all of the amenities. Loved the restaurant and the oyster bar. Staff was very courteous and helpful. Would definitely come back again.
Details
Reviews
Overall 8.6 Excellent
Based on 2,901 reviews
Location
9.5
Service
8.7
Comfort
8.0
Room
7.7
Breakfast
6.1
WiFi
5.1
Value for money
3.9
Location
9.4
Service
8.7
Room
7.5
Vibe
6.7
Pool
6.7
Breakfast
6.0
WiFi
3.8
Value for money
3.7
Location
9.6
Service
8.8
Room
6.9
Vibe
6.6
Value for money
4.3
WiFi
3.3
Location
9.4
Service
8.9
Room
7.0
Vibe
6.2
WiFi
3.0
9.7 Excellent
Pros: The staff were all friendly, courteous, and professional. The decor was elegant and comfortable without being ostentatious. Location was walking distance to many of our destinations during our visit. Street noise was virtually nil (fifth floor). Room service breakfast was delivered on-time, well presented, and tasty.
Cons: Wifi should be included at no extra charge.
10.0 Excellent
Pros: location perfect
Cons:
9.1 Excellent
Pros: Location , rooms Beds, real nice bar and Resturant!
Cons: Experience at Spa with our daughter who is undergoing Treatment was a disaster!! I picked this hotel because of the spa but her mani & pedi and the technician was aweful! She also had a massage which she did enjoy!!
I bought WiFi $19.95/day didn't work! Talked to a call centre in Missiouri - said he reboot server/ still didn't work! Disappointed but the overall hotel we did enjoy- beds , rooms, etc.
9.7 Excellent
Pros: Beautiful hotel. Great Location. Friendly Staff.
Cons:
10.0 Excellent
Pros: Great location. Great hotel.
Cons:
10.0 Excellent
Pros: Great hotel everything was so nice. The staff were so helpful. The rooms very comfortable and bedding was great!
Cons:
9.7 Excellent
Pros: The hotel is centrally located in downtown Vancouver and is close to everything. The staff at the hotel, particularly those that work as the concierge, are amazing! I wouldn't want to stay anywhere else in Vancouver.
Cons: They charge extra for WiFi, but you can access it for free in the lobby.
10.0 Excellent
Pros: Rooms, Staff, location and amenities made this a delightful stay overall.
I'd stay here again for sure.
Cons:
9.4 Excellent
Pros: Service
Concierge, especially Miguel!
night desk staff, Zach, Jennifer, & Wing!
Cons: TV remote was too hard to read, & sometimes didn't work!
However, the electrician was quick to arrive!
9.4 Excellent
Pros: Location is great for Robson st shopping and eating.
Cons: Parking and the Internet is expensive.
6.2 Good
Pros: It's in a fairly convenient location, with a pretty lobby, clean rooms and a nice pool and hot tub area. There is 24 hour room service and the food is pretty good.
Cons: They charge extra for wifi, they charge extra for using the business center (but you can ask the concierge to print and they will not charge you). I did not find the front desk to be friendly or accommodating. The double room is essentially two twin beds. The rooms are rather small.
10.0 Excellent
Pros: The hotel was beautiful and luxurious, including all of the amenities. Loved the restaurant and the oyster bar. Staff was very courteous and helpful. Would definitely come back again.
Cons:
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel.
Ideally located downtown on Robson Street, in the center of world-class shopping, fine dining, and vibrant nightlife, The Westin Grand, Vancouver, is just minutes away from historical Yaletown, Rogers Arena, BC Place stadium, and the Vancouver Convention Centre. Enjoy modern twists on traditional cuisine and cocktails at Hendricks Resto-Lounge. The WestinWORKOUT® Fitness Studio, heated outdoor pool, and whirlpool invite you to recharge and relax while 6,000 square feet of meeting space provides a sophisticated backdrop to occasions large and small. Awaken to fresh breezes and city views through open windows in our 181 suites and 25 guest rooms. A signature Heavenly® Bed and Heavenly® Bath promise a rejuvenating retreat while an ergonomic workspace with High Speed Internet Access, for a fee, makes staying productive effortless.
Overall 8.6 Excellent
Based on 1,264 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.7
Pros: Comfort, cleanliness, fantastic night skyline views through floor-to-celing windows (we stayed on 27th floor), professional hotel staff, convenience of having a small kitchenette, excellent downtown location. Highly recommended!
Excellent
10.0
Pros: Everything was near and the people was very.
Excellent
8.0
Pros: Nice views of the city.
Excellent
8.5
Pros: Room was clean and the staff were friendly.
Excellent
10.0
Pros: Location Near Orpheam theatre!
Good
6.0
Pros: The pool, hot tub and fitness area were fantastic. View from the room and location were also great.
Excellent
10.0
Pros: We booked a suite with a separate living area and bedroom. The living area included a wet bar with microwave and dishware which we were not expecting. It was a nice surprise, so we got takeout Chinese and brought it back to the room for dinner and could eat it on real plates and with real silverware after reheating it in the microwave.
The bed was super comfy, the staff very nice. Would certainly return there if coming back to Vancouver
Excellent
9.1
Details
Reviews
Overall 8.6 Excellent
Based on 1,264 reviews
Location
9.6
Room
8.9
Service
8.7
Pool
8.5
WiFi
6.8
Food
6.7
Breakfast
5.3
Amenities
3.1
Location
9.6
Service
8.8
Room
8.4
Cleanliness
8.0
Amenities
3.0
Location
9.4
Service
8.7
Room
8.4
Amenities
3.1
Location
9.6
Room
8.7
Service
8.6
Breakfast
5.9
Amenities
3.5
9.7 Excellent
Pros: Comfort, cleanliness, fantastic night skyline views through floor-to-celing windows (we stayed on 27th floor), professional hotel staff, convenience of having a small kitchenette, excellent downtown location. Highly recommended!
Cons:
10.0 Excellent
Pros: Everything was near and the people was very.
Cons:
8.0 Excellent
Pros: Nice views of the city.
Cons: Beware of the "Go Green" here. This means more than not making your bed or washing the towels. There was no room services, including replenishing of the room coffee.
8.5 Excellent
Pros: Room was clean and the staff were friendly.
Cons: Pool and pool deck were very small. Fitness center was adequate but nothing special.
10.0 Excellent
Pros: Location Near Orpheam theatre!
Cons:
6.0 Good
Pros: The pool, hot tub and fitness area were fantastic. View from the room and location were also great.
Cons: Checked into a dirty room, with stains and hair in the sheets. Had to pay for Wifi, for $400 a night
10.0 Excellent
Pros: We booked a suite with a separate living area and bedroom. The living area included a wet bar with microwave and dishware which we were not expecting. It was a nice surprise, so we got takeout Chinese and brought it back to the room for dinner and could eat it on real plates and with real silverware after reheating it in the microwave.
The bed was super comfy, the staff very nice. Would certainly return there if coming back to Vancouver
Cons: Only two elevators, one was being repaired the morning of our departure so there was a long wait to get down.
9.1 Excellent
Pros:
Cons: One elevator was out so we had to also use the staff elevator but it was ok
Ideally located downtown on Robson Street, in the center of world-class shopping, fine dining, and vibrant nightlife, The Westin Grand, Vancouver, is just minutes away from historical Yaletown, Rogers Arena, BC Place stadium, and the Vancouver Convention Centre. Enjoy modern twists on traditional cuisine and cocktails at Hendricks Resto-Lounge. The WestinWORKOUT® Fitness Studio, heated outdoor pool, and whirlpool invite you to recharge and relax while 6,000 square feet of meeting space provides a sophisticated backdrop to occasions large and small. Awaken to fresh breezes and city views through open windows in our 181 suites and 25 guest rooms. A signature Heavenly® Bed and Heavenly® Bath promise a rejuvenating retreat while an ergonomic workspace with High Speed Internet Access, for a fee, makes staying productive effortless.
With a stay at Rosedale On Robson Suite Hotel, you'll be centrally located in Vancouver, within a 10-minute drive of BC Place Stadium and Canada Place. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 3,499 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.7
Pros: Traveling with kids, it was great to have the different living spaces/sleeping areas, and the kitchen.
Excellent
10.0
Pros: Excellent service and great value for the money
So conveniently located in downtown Vancouver
Excellent
8.0
Pros: great room layout for us, having a separate sleeping area.
Conveniently located to get to BC Place Stadium!
friendly staff and clean hotel.
Excellent
8.0
Pros: Clean quiet convenient location
Excellent
8.0
Pros: Place seemed very clean. Staff was flexible and friendly. The price seemed to be a good value for such a large room given how expensive Vancouver is. I paid a fair amount more for a space 1/4th the size in NYC. I liked that they had a pool, jacuzzi, and exercise machines. The views were great and the rooms were very spacious- both a bedroom and living room, so good for families or small groups of friends. Great location- close to sporting arenas and an easy walk to the skytrain stations. Housekeeping was very accommodating. The large suite style rooms work well if you need to spread out for a longer trip or make room for family members. Comfortable and unpretentious.
Excellent
10.0
Pros: Everything
Excellent
9.4
Pros: Staff were really helpful and friendly it's an older hotel but the suites were reasonably priced and clean
The location was amazing and I could walk to s the great shopping on tobdon and yaletown as well as the aqua bus to go to Granville idkxnd
Good
7.1
Details
Reviews
Overall 8.5 Excellent
Based on 3,499 reviews
Location
9.5
Service
9.0
Room
8.2
WiFi
7.7
Value for money
7.6
Pool
7.2
Breakfast
5.4
Location
9.4
Service
8.9
Room
8.3
Pool
7.0
WiFi
6.1
Breakfast
5.7
Location
9.6
Service
9.0
Cleanliness
7.6
Room
7.4
Location
9.4
Service
9.1
Comfort
8.0
Room
7.9
Value for money
7.5
Vibe
3.7
Location
9.5
Service
9.1
Room
7.5
9.7 Excellent
Pros: Traveling with kids, it was great to have the different living spaces/sleeping areas, and the kitchen.
Cons:
10.0 Excellent
Pros: Excellent service and great value for the money
So conveniently located in downtown Vancouver
Cons: Everything was great
8.0 Excellent
Pros: great room layout for us, having a separate sleeping area.
Conveniently located to get to BC Place Stadium!
friendly staff and clean hotel.
Cons: waiting for the elevators and walking through the front desk area to get to and from the pool.
8.0 Excellent
Pros: Clean quiet convenient location
Cons:
8.0 Excellent
Pros: Place seemed very clean. Staff was flexible and friendly. The price seemed to be a good value for such a large room given how expensive Vancouver is. I paid a fair amount more for a space 1/4th the size in NYC. I liked that they had a pool, jacuzzi, and exercise machines. The views were great and the rooms were very spacious- both a bedroom and living room, so good for families or small groups of friends. Great location- close to sporting arenas and an easy walk to the skytrain stations. Housekeeping was very accommodating. The large suite style rooms work well if you need to spread out for a longer trip or make room for family members. Comfortable and unpretentious.
Cons: WiFi? Forget it. Didn't work at all. The friend staying with me was an IT professional who told a staff member part of what the issue was, but the staff member didn't seem to have the technical knowledge to fix it. I just gave up on it after trying many times over several days. Don't come to this hotel if you need WiFi. I was glad they had newspapers to read instead. Cable channels seemed disorganized and lacking in selection- no in-room channel guide provided. No free breakfast either; I was paying a lot for the room and this should have been included. The $60 per night place I stayed the first night I was in town did offer this, and the price for this room was much more spendy. And yes, the place was spendy, but was not modern, upscale or trendy (in the best sense of the word).
10.0 Excellent
Pros: Everything
Cons:
9.4 Excellent
Pros: Staff were really helpful and friendly it's an older hotel but the suites were reasonably priced and clean
The location was amazing and I could walk to s the great shopping on tobdon and yaletown as well as the aqua bus to go to Granville idkxnd
Cons: Not much! The room service was good,food tasty.
7.1 Good
Pros:
Cons: The bathroom was in poor shape. No water pressure and the toilet didn't flush properly. Room 1402
With a stay at Rosedale On Robson Suite Hotel, you'll be centrally located in Vancouver, within a 10-minute drive of BC Place Stadium and Canada Place. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Metropolitan Hotel Vancouver places you in the heart of Vancouver, within a 15-minute walk of Canada Place and BC Place Stadium. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
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Overall 8.5 Excellent
Based on 1,736 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
6.0
Excellent
8.2
Pros: Two minute walk to Sky Train and connection to airport. Good bar/restaurant. All for less than half of the Four Seasons across the street.
Excellent
10.0
Pros: I enjoyed the attentiveness of the staff and found the hotel luxurious. I also had harbour front view which I recommend to everyone.
The room was large, bed extremely comfortable.
I really appreciated a separate outdoor, covered area with benches for smokers. I found that respectful for those who smoke.
Excellent
8.8
Pros: Were were given the option to upgrade our room...at a cost of 40$ a night. Rooms were comfortable and overall enjoyed our stay.
Excellent
10.0
Pros: The hotel was wonderful. I very much enjoyed my stay. Staff was nice and very accommodating in getting our friends on the same floor.
Excellent
10.0
Pros: The hotel was clean, comfortable and quiet
Excellent
8.0
Pros: bathroom was great
very conveniently located
Excellent
8.0
Pros: Comfort, Size of rooms, Location
Excellent
9.4
Pros: The staff were very accomodating. Went out of their way to assure we were taken care of - without even being asked. Friendly concierge and bell staff. Would definately stay here again.
Excellent
10.0
Pros: all you expect and more....Comfortable mattress, pillows, fabulously smooth & lush linens, and quiet! a nice surprise, in a hotel so conveniently located in the heart of downtown Vancouver!!
Excellent
8.0
Pros: The hotel itself was really nice. The bed was super comfy and it had little light switches on the side so you didn't have to get up to shut them off at night. The bathroom was huge, and the hotel had a sauna/pool open most hours of the day.
Excellent
9.4
Pros: Overall just about excellent.
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Details
Reviews
Overall 8.5 Excellent
Based on 1,736 reviews
Location
9.7
Service
9.2
Room
8.0
Vibe
6.0
Breakfast
5.5
WiFi
5.4
Amenities
3.6
Location
9.6
Service
9.1
Cleanliness
8.8
Room
7.6
Value for money
5.9
Vibe
5.6
Amenities
4.1
Location
9.6
Service
8.9
Room
7.7
Comfort
7.7
Amenities
3.8
WiFi
3.3
Location
9.7
Service
9.3
Food
8.1
Room
7.5
Value for money
6.5
Location
9.7
Room
7.3
6.0 Good
Pros:
Cons: They are not cat friendly.
The room we stayed in allowed our cat to run up into a crawl space including the ceiling and potentially the walls and ceilings of nearby rooms. This was a living nightmare, as she disappeared for close to ten minutes while hotel staff had no idea what to do.
I'm sure the hotel is lovely if you don't have a cat, but if you do, avoid this hotel at all costs.
8.2 Excellent
Pros: Two minute walk to Sky Train and connection to airport. Good bar/restaurant. All for less than half of the Four Seasons across the street.
Cons: Slow check in/out because of having only one staff at desk.
10.0 Excellent
Pros: I enjoyed the attentiveness of the staff and found the hotel luxurious. I also had harbour front view which I recommend to everyone.
The room was large, bed extremely comfortable.
I really appreciated a separate outdoor, covered area with benches for smokers. I found that respectful for those who smoke.
Cons:
8.8 Excellent
Pros: Were were given the option to upgrade our room...at a cost of 40$ a night. Rooms were comfortable and overall enjoyed our stay.
Cons: When booking the hotel we booked a deluxe queen room....however when checking in we were told we could only have a room with 2 singles as there were no other comparable rooms. We were given the option to upgrade. So adding an extra cost and the parking is also approx. 40 $ a night!
10.0 Excellent
Pros: The hotel was wonderful. I very much enjoyed my stay. Staff was nice and very accommodating in getting our friends on the same floor.
Cons:
10.0 Excellent
Pros: The hotel was clean, comfortable and quiet
Cons:
8.0 Excellent
Pros: bathroom was great
very conveniently located
Cons: carpet felt old
8.0 Excellent
Pros: Comfort, Size of rooms, Location
Cons: Limited parking
9.4 Excellent
Pros: The staff were very accomodating. Went out of their way to assure we were taken care of - without even being asked. Friendly concierge and bell staff. Would definately stay here again.
Cons:
10.0 Excellent
Pros: all you expect and more....Comfortable mattress, pillows, fabulously smooth & lush linens, and quiet! a nice surprise, in a hotel so conveniently located in the heart of downtown Vancouver!!
Cons:
8.0 Excellent
Pros: The hotel itself was really nice. The bed was super comfy and it had little light switches on the side so you didn't have to get up to shut them off at night. The bathroom was huge, and the hotel had a sauna/pool open most hours of the day.
Cons: Kayak booked us a room for three with one bedroom and a cott. The room name description was unclear and it really caught me off guard when I got there and the reception said "So, you'll be needing a cott?" without any prior knowledge from me. We just crammed all three people on the bed, which worked, but it was not at all what I thought was going to happen.
9.4 Excellent
Pros: Overall just about excellent.
Cons: Pool was being worked on. Had to use pool across at 4 seasons in 40 degree weather. Incredibly inconvenient
A stay at Metropolitan Hotel Vancouver places you in the heart of Vancouver, within a 15-minute walk of Canada Place and BC Place Stadium. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
The Burrard is your perfect city basecamp. A converted Vancouver motor hotel from 1956, it exudes character from every joist, railing and sightline. And with extras like free WiFi, Nespresso machines in all 72 rooms, and our insider city guide, youll stay inspired here, every time.
Overall 8.4 Excellent
Based on 1,902 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2.0
Excellent
10.0
Pros: Very quiet, incredible location for nightlife and dining, extremely friendly and helpful staff. I highly recommend the burrard and will be staying here again soon.
Excellent
8.8
Pros: The room was clean and cute the whole hotel was perfectly located for everything we wanted to do during our stay.
Excellent
9.4
Pros: Simple. Perfect location.
Excellent
10.0
Pros: The advertising, decor, and overall theme of the hotel has a purposely kitschy vibe -- it was playful and charming. The staff was friendly, the room was clean, the free wifi was quick and responsive, and the location was very central to all of the sights around town that I had in my plans. The bed was comfortable, and the furnishings & amenities certainly met my needs.
Excellent
10.0
Pros: Went to vancouver to take in a cannucks game. Great location enjoyed use of bikes. Bikrd around town and to the stadium/arena. Great food and bars nearby.
Mediocre
2.0
Excellent
10.0
Pros: Great we could check in at eleven. Very courteous and kind!
Details
Reviews
Overall 8.4 Excellent
Based on 1,902 reviews
WiFi
9.9
Service
9.3
Location
9.2
Food
9.0
Vibe
8.5
Wellness Area
8.4
Amenities
8.2
Value for money
7.7
Room
6.7
Breakfast
6.3
Comfort
4.4
Location
9.3
Service
9.2
Wellness Area
8.7
Amenities
8.2
Vibe
8.1
Value for money
7.9
Room
6.0
Comfort
4.4
Service
9.3
Location
9.2
Cleanliness
8.6
Amenities
8.1
Vibe
8.0
Room
6.2
Comfort
4.5
Service
9.4
Location
9.2
Cleanliness
8.7
Vibe
8.2
Room
6.4
Comfort
4.5
Service
9.4
Location
9.2
Amenities
7.9
Room
6.2
2.0 Mediocre
Pros:
Cons: Got hacked right after using the computer at the Burrard to print boarding passes. Don't stay there or use their computer.
10.0 Excellent
Pros: Very quiet, incredible location for nightlife and dining, extremely friendly and helpful staff. I highly recommend the burrard and will be staying here again soon.
Cons:
8.8 Excellent
Pros: The room was clean and cute the whole hotel was perfectly located for everything we wanted to do during our stay.
Cons: Each day we were woken up by extremely loud drilling(?) vacuuming (?) some very loud noise multiple times during each morning of our stay.
9.4 Excellent
Pros: Simple. Perfect location.
Cons:
10.0 Excellent
Pros: The advertising, decor, and overall theme of the hotel has a purposely kitschy vibe -- it was playful and charming. The staff was friendly, the room was clean, the free wifi was quick and responsive, and the location was very central to all of the sights around town that I had in my plans. The bed was comfortable, and the furnishings & amenities certainly met my needs.
Cons: There isn't a lot to criticize. The room was a tad small, but as a lone traveler, this didn't bother me at all. The location is next to a hospital, but aside from occasional flashing ambulance lights, there wasn't really any more noise than I'd imagine one would hear being adjacent to any street in the city.
10.0 Excellent
Pros: Went to vancouver to take in a cannucks game. Great location enjoyed use of bikes. Bikrd around town and to the stadium/arena. Great food and bars nearby.
Cons: Brief but we'll planned power outage related to upgrading to a system issue was performed midday and had little affect on my stay
2.0 Mediocre
Pros:
Cons: The Mac at the hotel is insecure - used it to print boarding passes and my email account was hacked shortly after.
Evening front desk guy was pretty uninterested and unhelpful.
10.0 Excellent
Pros: Great we could check in at eleven. Very courteous and kind!
Cons:
The Burrard is your perfect city basecamp. A converted Vancouver motor hotel from 1956, it exudes character from every joist, railing and sightline. And with extras like free WiFi, Nespresso machines in all 72 rooms, and our insider city guide, youll stay inspired here, every time.
Details
Reviews
The award-winning Best Western Plus Chateau Granville Hotel & Suites & Conference Centre has 90 spacious suites and 28 standard rooms, all designed with your comfort in mind. Each suite at our hotel in Vancouver, BC comes with a private balcony where guests can enjoy the views of Vancouver’s enchanting city lights. Every room is outfitted with free high-speed Internet, microwaves, mini-refrigerators, flat-panel televisions with HD channels and single-brew coffee makers. Our pet-friendly policy makes it easy to travel with the whole family. Our eco-friendly hotel invites guests to take advantage of our EV charging station, on-site dining and lounge, 24-hour front desk assistance and concierge services. Trying to stay fit while on the road? Enjoy our state-of-the-art fitness center during your stay with us. Guests staying at this Rider-Friendly® Vancouver hotel also have access to our business center and can reserve space in our conference center. With over 5,500 square feet of updated function space and four exceptional meeting rooms equipped with audio/visual equipment and natural daylight, our event spaces are ideally suited to your needs. The hotel is conveniently located in downtown Vancouver, and puts guests moments away from the city's vibrant neighborhoods, including the trendy Yaletown district, the famous shopping on Robson Street and the Granville Island Public Market. Theaters, galleries, museums and restaurants surround the hotel, and our location only three blocks from the Canada Line Subway system, provides quick, direct access to most of the city's attractions, as well as Vancouver International Airport. Business travelers will love being so close to the bustling financial district, while outdoorsmen flock to the nearby Stanley Park Seawall and Capilano Suspension Bridge. Kids will love visiting the Vancouver Aquarium, Science World and the Macmillan Planetarium. Book your room today, and visit the heart of downtown Vancouver!
Overall 8.2 Excellent
Based on 2,981 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.3
Pros: Billing should be given during the night prior to departure.
There is no need to spend time in the early morning waiting to be done.
Staff are nice people.
Excellent
10.0
Pros: Great family room set-up if travelling with kids.
Excellent
8.0
Pros: Close to Granville Markets
Excellent
10.0
Pros: The location was perfect with restaurants, shopping, and clubs just down the street. The rooms were huge and very clean.
Excellent
9.4
Pros: I like how easy it was to register and stay.
Excellent
8.0
Pros: Location was good and staff was most helpful for our one night stay
Details
Reviews
Overall 8.2 Excellent
Based on 2,981 reviews
Wellness Area
9.3
Service
8.9
Location
8.9
WiFi
8.7
Food
8.3
Room
8.0
Breakfast
6.9
Value for money
6.7
Service
9.0
Location
8.9
Cleanliness
8.2
Room
7.6
Comfort
7.2
Breakfast
6.9
Service
9.1
Location
8.9
Food
8.4
Room
7.7
Comfort
7.1
Value for money
6.7
Vibe
4.6
Service
9.0
Location
8.9
Room
7.6
Comfort
7.4
Service
9.1
Location
8.8
Food
8.2
Room
7.4
Comfort
7.1
Vibe
4.4
8.3 Excellent
Pros: Billing should be given during the night prior to departure.
There is no need to spend time in the early morning waiting to be done.
Staff are nice people.
Cons:
10.0 Excellent
Pros: Great family room set-up if travelling with kids.
Cons:
8.0 Excellent
Pros: Close to Granville Markets
Cons: Nothing
10.0 Excellent
Pros: The location was perfect with restaurants, shopping, and clubs just down the street. The rooms were huge and very clean.
Cons: Only complaint is the noise from the construction happening behind the hotel but there are earplugs provided in every room, so this was minor.
9.4 Excellent
Pros: I like how easy it was to register and stay.
Cons: Paying for parking as an additional cost is always a little back handed. It might be nice if they included parking as an option when making a reservation.
8.0 Excellent
Pros: Location was good and staff was most helpful for our one night stay
Cons:
The award-winning Best Western Plus Chateau Granville Hotel & Suites & Conference Centre has 90 spacious suites and 28 standard rooms, all designed with your comfort in mind. Each suite at our hotel in Vancouver, BC comes with a private balcony where guests can enjoy the views of Vancouver’s enchanting city lights. Every room is outfitted with free high-speed Internet, microwaves, mini-refrigerators, flat-panel televisions with HD channels and single-brew coffee makers. Our pet-friendly policy makes it easy to travel with the whole family. Our eco-friendly hotel invites guests to take advantage of our EV charging station, on-site dining and lounge, 24-hour front desk assistance and concierge services. Trying to stay fit while on the road? Enjoy our state-of-the-art fitness center during your stay with us. Guests staying at this Rider-Friendly® Vancouver hotel also have access to our business center and can reserve space in our conference center. With over 5,500 square feet of updated function space and four exceptional meeting rooms equipped with audio/visual equipment and natural daylight, our event spaces are ideally suited to your needs. The hotel is conveniently located in downtown Vancouver, and puts guests moments away from the city's vibrant neighborhoods, including the trendy Yaletown district, the famous shopping on Robson Street and the Granville Island Public Market. Theaters, galleries, museums and restaurants surround the hotel, and our location only three blocks from the Canada Line Subway system, provides quick, direct access to most of the city's attractions, as well as Vancouver International Airport. Business travelers will love being so close to the bustling financial district, while outdoorsmen flock to the nearby Stanley Park Seawall and Capilano Suspension Bridge. Kids will love visiting the Vancouver Aquarium, Science World and the Macmillan Planetarium. Book your room today, and visit the heart of downtown Vancouver!
The family owned and operated hotel provides guest an experience of staying at a home away from home. The hotel is located in the heart of the city so you can leave your car parked or skip the cab! Hotel has essential amenities like a 24 hour gym, pool, CPrime - Modern Italian Restaurant, Beyond Caf, amenity room, laundry room, complimentary wifi, Salon, Comedy Mix Club, room service & "the award winning Absolute Spa"! So on a rainy day in Raincouver you do not need to leave the hotel and be comfortable with us.
Overall 8.1 Excellent
Based on 2,843 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Excellent
10.0
Pros: Got a studio suite and was not expecting the kitchen, separate bedroom, big living room and balcony! Great spot.
Excellent
8.0
Pros: Location, amenities, spacious and very complete suites, and the restaurant were all major pluses for us. Plus being pet friendly. Overall I felt like we paid for a good deal, and that the staff was courteous and warm all around. I especially enjoyed the restaurant and its staff, the food itself was really quite good even if not very diverse, but what options there were, were just delicious.
Good
7.4
Pros: Great location, great fitness centre, comfy bed.
Excellent
8.5
Pros: It was easy to find the hotel location, parking, and the view was lovely.
The hotel staff were friendly, helpful, and easy to reach.
The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel.
There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor.
Excellent
10.0
Pros: Their Italian restaurant is superb. Pasta homemade daily and the best haibut I've ever had. Rhe rooms are spacious, simple and comfortable. The staff warm and gracious.
Excellent
8.5
Mediocre
3.1
Excellent
10.0
Pros: I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa.
There is also a cool little cafe you can enter right from the lobby.
since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time.
I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there.
The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train.
Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.
Excellent
8.0
Pros: The hotel is in walking distance to food, shopping and entertainment.
Mediocre
2.0
Pros: My reservation was cancelled with out my consent! The room was resold for more than double!
Excellent
8.0
Pros: Perfect location close to downtown shopping. Great staff. Amazing restaurant on site.
Details
Reviews
Overall 8.1 Excellent
Based on 2,843 reviews
Location
9.5
Service
9.1
Food
8.6
WiFi
8.3
Breakfast
7.2
Room
7.2
Cleanliness
6.9
Amenities
5.6
Vibe
4.4
Pool
2.6
Location
9.5
Service
8.9
Food
8.1
Breakfast
7.6
Room
7.4
WiFi
7.1
Comfort
7.0
Cleanliness
6.8
Amenities
5.7
Vibe
3.9
Pool
2.9
Location
9.5
Service
9.0
Food
8.5
Comfort
7.6
Cleanliness
7.0
Room
7.0
Amenities
5.6
Vibe
3.9
Pool
2.7
Location
9.5
Service
8.6
Value for money
7.1
Comfort
6.9
Room
6.5
Amenities
5.4
Vibe
3.6
Location
9.6
Value for money
7.1
Comfort
6.8
Room
6.4
Amenities
5.4
Vibe
3.6
6.0 Good
Pros:
Cons: Hello Mr. Price,
I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email.
I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary.
Alan Torres
Front Desk Duty Manager
Century Plaza Hotel & Spa
604 687 0575
------- Original Message -------
From : Lance Price[mailto:lprice33@hotmail.com]
Sent : 10/16/2016 3:02:26 PM
To : dutymanager@century-plaza.com
Cc : fdassistant@century-plaza.com; supervisor@century-plaza.com
Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447
Thank you for your time today Alan.
My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak.
I do not see Kayak or the booking company address in the email below.
What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for.
I guess Kayak, GTA and Century Plaza lose a former and future customer.
Have a good afternoon,
Lance & Lindsay Price
On Oct 16, 2016, at 12:40 PM, Alan Torres wrote:
Mr. Price,
In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability.
If you need further information please don't hesitate to contact me.
Regards,
Alan Torres
Front Desk Duty Manager
Century Plaza Hotel & Spa
604 687 0575
------- Original Message -------
From : Lance Price[mailto:lprice33@hotmail.com]
Sent : 10/16/2016 11:11:04 AM
To : dutymanager@century-plaza.com
Cc :
Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447
Cheers,
Lance
Begin forwarded message:
From: confirmations@getaroom.com
Date: October 12, 2016 at 9:24:54 AM PDT
To: lprice33@hotmail.com
Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447
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In partnership with: kayak.com
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Reservation Details
StatusCONFIRMED
Conf. #R657983447
ArrivalSaturday, Oct 15, 2016
10.0 Excellent
Pros: Got a studio suite and was not expecting the kitchen, separate bedroom, big living room and balcony! Great spot.
Cons:
8.0 Excellent
Pros: Location, amenities, spacious and very complete suites, and the restaurant were all major pluses for us. Plus being pet friendly. Overall I felt like we paid for a good deal, and that the staff was courteous and warm all around. I especially enjoyed the restaurant and its staff, the food itself was really quite good even if not very diverse, but what options there were, were just delicious.
Cons: The rooms could use some remodelling, they're kinda heading towards rundown and the layout for the double suites feels awkward, then the vent in the bathroom was just noisy and useless. The elevators need a serious overhaul... they even set off the fire alarm, and then on checkout day only one elevator was working, which made for 15 minute delays across the board.
7.4 Good
Pros: Great location, great fitness centre, comfy bed.
Cons: Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).
8.5 Excellent
Pros: It was easy to find the hotel location, parking, and the view was lovely.
The hotel staff were friendly, helpful, and easy to reach.
The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel.
There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor.
Cons: The cleaning left something to be desired. The toilet had obviously not been wiped down and there was hair in the shower. The sheets had been changed and windows wiped down - so it was okay...but it could use some work.
Parking - When I checked in they said they could add parking at $17/day to my bill. I was fine with that - but when I got the receipt with taxes and fees it was more like $22/day. I would have been fine with the $22/day - but be upfront about it. Either say it is $17/day and stick with that or say it is $17/day plus taxes and fees. It put a sour note on the check out experience.
10.0 Excellent
Pros: Their Italian restaurant is superb. Pasta homemade daily and the best haibut I've ever had. Rhe rooms are spacious, simple and comfortable. The staff warm and gracious.
Cons:
8.5 Excellent
Pros:
Cons: Large, comfortable and at a great price.
3.1 Mediocre
Pros:
Cons: The bed was horrible way too hard , the a.c. didn't work, we agreed not to go back
10.0 Excellent
Pros: I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa.
There is also a cool little cafe you can enter right from the lobby.
since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time.
I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there.
The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train.
Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.
Cons:
8.0 Excellent
Pros: The hotel is in walking distance to food, shopping and entertainment.
Cons: The hotel is clean but it shows it's age.
2.0 Mediocre
Pros: My reservation was cancelled with out my consent! The room was resold for more than double!
Cons: Getting the run around by Kayak, Get a Room and Century plaza Hotel and Spa. Being offered a room of the same value in a different city. when a person reserves room in a city they usually want to be in that city. Greedy corporate pricks!
8.0 Excellent
Pros: Perfect location close to downtown shopping. Great staff. Amazing restaurant on site.
Cons: Hotel is a bit dated. Carpet was damaged in our room. Very modest for the price- but the location was so great
The family owned and operated hotel provides guest an experience of staying at a home away from home. The hotel is located in the heart of the city so you can leave your car parked or skip the cab! Hotel has essential amenities like a 24 hour gym, pool, CPrime - Modern Italian Restaurant, Beyond Caf, amenity room, laundry room, complimentary wifi, Salon, Comedy Mix Club, room service & "the award winning Absolute Spa"! So on a rainy day in Raincouver you do not need to leave the hotel and be comfortable with us.
Holiday Inn & Suites Vancouver Downtown Renovated and perfectly located in the heart of Downtown Vancouver. Steps from trendy Yaletown bars & restaurants,Robson Street and Shopping, Entertainment District, the Holiday Inn & Suites Vancouver Downtown is ideal for a comfortable & stylish stay in the heart of the city. Leisure guests can enjoy a hop-on-hop-off city-tour bus ride or stroll along theVancouver Seawall and take a ferry across False Creek to Granville Island Market - take the water taxi to Granville Island Market. Nightly entertainment seekers can catch a concert, go to a game at BC Place, musical shows or a Canucks hockey game at Rogers Arena. Looking to unwind? Join us for the perfect family breakfast or cozy after hour cocktails atUnWind RestaurantWest Coast Social, our on site restaurant and lounge. Corporate guests love our hotel’s free Wi-Fi, convenient access to nearby businesses and convention centres, as well as our world-class business amenities. Guests can work in the Business Centre, take advantage of the free high speed Internet access and book a meeting room that can accommodate up to 225 people. From a 24 hour Fitness Centre and indoor heated pool to delicious dining options and comfortable amenities, we have it all. At the Holiday Inn & Suites Vancouver Downtown, our friendly multilingual staff, known for outstanding hospitality looks forward to welcoming you.
Overall 8.0 Excellent
Based on 1,964 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Pros: The location was great, room was clean and modern.
Good
7.1
Pros: 24 hrs pool
Good
6.5
Pros: the location
Excellent
9.6
Pros: Very convenient to all parts of the city and staff was very helpful.
Details
Reviews
Overall 8.0 Excellent
Based on 1,964 reviews
Location
9.2
Service
8.8
Pool
7.8
WiFi
7.7
Room
7.2
Vibe
6.8
Value for money
6.2
Breakfast
6.0
Location
9.1
Service
8.7
Cleanliness
8.2
Room
6.6
Comfort
6.3
Vibe
5.7
Service
9.0
Location
8.9
Cleanliness
8.1
Room
6.9
Vibe
6.1
Amenities
4.6
Cleanliness
7.4
Room
6.4
Room
6.7
6.0 Good
Pros: The location was great, room was clean and modern.
Cons: The first morning we were woken up to the cleaners trying to get in our room multiple times with the key, it wasnt even 9am, (we were moving to another room the second night so we had to be out of there not until 11, we had two reservations for the two nights due to a free night and both nights were not booked in same room) the second morning,again, woken up around 8 to someone saying they were there for our bags, wrong room
7.1 Good
Pros: 24 hrs pool
Cons: The remodel it's annoying, reception staff no gentle or helpful. Service staff was really nice.
It's a 3 stars hotel with a high price of luxury
6.5 Good
Pros: the location
Cons: The hotel was very noisy
i could hear the people next door through the wall
We could hear doors slamming
maid woke us up to clean the room
9.6 Excellent
Pros: Very convenient to all parts of the city and staff was very helpful.
Cons: Nothing
Holiday Inn & Suites Vancouver Downtown Renovated and perfectly located in the heart of Downtown Vancouver. Steps from trendy Yaletown bars & restaurants,Robson Street and Shopping, Entertainment District, the Holiday Inn & Suites Vancouver Downtown is ideal for a comfortable & stylish stay in the heart of the city. Leisure guests can enjoy a hop-on-hop-off city-tour bus ride or stroll along theVancouver Seawall and take a ferry across False Creek to Granville Island Market - take the water taxi to Granville Island Market. Nightly entertainment seekers can catch a concert, go to a game at BC Place, musical shows or a Canucks hockey game at Rogers Arena. Looking to unwind? Join us for the perfect family breakfast or cozy after hour cocktails atUnWind RestaurantWest Coast Social, our on site restaurant and lounge. Corporate guests love our hotel’s free Wi-Fi, convenient access to nearby businesses and convention centres, as well as our world-class business amenities. Guests can work in the Business Centre, take advantage of the free high speed Internet access and book a meeting room that can accommodate up to 225 people. From a 24 hour Fitness Centre and indoor heated pool to delicious dining options and comfortable amenities, we have it all. At the Holiday Inn & Suites Vancouver Downtown, our friendly multilingual staff, known for outstanding hospitality looks forward to welcoming you.
The Comfort Inn Downtown is a newly renovated boutique-style hotel located in the heart of the downtown entertainment district of Vancouver. It is minutes from BC Place Stadium, Granville Island, University of British Columbia, Cypress Mountain and Grouse Mountain. Guest rooms at this 100 percent smoke-free hotel feature luxurious duvets, coffee makers, hair dryers, air conditioning and TVs. Plus, all rooms feature flat-screen TVs and ipod docking stations. The hotel also offers discounted passes to the Steve Nash Fitness Facility. Additional hotel amenities include breakfast at a nominal fee, free coffee, free high-speed Internet and more.
Overall 7.8 Good
Based on 4,352 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.7
Pros: The rooms were clean and the location was great. Very central.
OK
4.0
Pros: Convenient location for concert goers
Good
6.8
Excellent
8.8
Pros: The location was convenient, staff was welcoming and helpful, breakfast on site for $18 for two, 20% off dinner in Irish pub on site, computer and printer in lobby for orintg our boarding passes, room was quiet at back, jacuzzi tub. Elevator broken so half off, great value at $67 plus tax.
Good
6.8
Pros: Liked Irish Pub on the first floor, clean room and convenient beds
Excellent
8.5
Pros: Staff was great, very helpful and kind.
Good
7.4
Pros: The hotel room was very nice and clean. We could tell that it had been recently renovated. Free coffee in the lobby all day was a nice touch.
Excellent
8.8
Pros: Bed comfort, bathroom, wifi.
OK
4.5
Pros: The lady that checked me in. That's about it.
Mediocre
2.0
Pros: nothing. we didn't stay.
Excellent
8.0
Pros: Staff curteous/friendly
Good
6.2
Pros: Professional, helpful staff
Clean room, no odours
Details
Reviews
Overall 7.8 Good
Based on 4,352 reviews
Service
9.0
Location
8.7
Bar and Beverages
8.6
Breakfast
8.2
WiFi
7.3
Room
6.5
Comfort
4.7
Amenities
2.9
Pool
1.0
Service
9.2
Location
8.6
Breakfast
8.5
Bar and Beverages
8.5
Value for money
7.6
Room
6.2
Comfort
4.7
Amenities
2.4
Service
9.1
Location
8.9
Breakfast
8.4
Bar and Beverages
8.1
Room
6.2
Comfort
4.9
Amenities
3.2
Service
8.9
Location
8.8
Bar and Beverages
8.5
Breakfast
8.2
Value for money
7.2
Room
6.0
Comfort
4.6
Amenities
3.3
Service
9.2
Location
8.7
Room
5.8
Comfort
4.3
7.7 Good
Pros: The rooms were clean and the location was great. Very central.
Cons: The room was way smaller than described in pictures, they really should have a better description.
4.0 OK
Pros: Convenient location for concert goers
Cons: Rooms are extremely small and cramped, bed was lumpy. If you get a room facing Granville, expect really loud noises all night long as it's the party district. Ear plugs didn't help. Didn't know this when we booked.
6.8 Good
Pros:
Cons: Noisy
8.8 Excellent
Pros: The location was convenient, staff was welcoming and helpful, breakfast on site for $18 for two, 20% off dinner in Irish pub on site, computer and printer in lobby for orintg our boarding passes, room was quiet at back, jacuzzi tub. Elevator broken so half off, great value at $67 plus tax.
Cons: Walk up, but we didn't mind. Front rooms on Granville may be a bit noisier, not sure. We asked for at the back.
6.8 Good
Pros: Liked Irish Pub on the first floor, clean room and convenient beds
Cons: Noise from outside after party crowds, air conditioner vent faces one of the beds too directly, no refrigerator
8.5 Excellent
Pros: Staff was great, very helpful and kind.
Cons:
7.4 Good
Pros: The hotel room was very nice and clean. We could tell that it had been recently renovated. Free coffee in the lobby all day was a nice touch.
Cons: KAYAKs site clearly stated that the parking was free but when we checked in, the hotel staff said that the parking is never free. I am currently going back and forth trying to get reimbursed for the parking that I had to pay for. Had I known that I would have had to pay for parking, I would have stayed elsewhere. Especially since the parking lot was not covered and the hotel is located in an extremely active nightclub area. I worried about my car the whole time and the management was rude to me when I tried to explain my issue.
8.8 Excellent
Pros: Bed comfort, bathroom, wifi.
Cons: Too much noise from the street - needs triple glazing.
4.5 OK
Pros: The lady that checked me in. That's about it.
Cons: Started with no early check ins, we were a few hours early. We ended up having to walk around downtown Vancouver for four hours before we could get in our room; which is understandable...but they didn't offer luggage storage, and they didn't suggest any things that we could do in the hours we waited, (in fact we wre pretty much ignored until check in time). We had to pack our entire car in the trunk and keep checking back on it. When we did finally get checked in, there was a fight that broke out in the lobby between a man and who I believe was the manager of the hotel. Our bed was uncomfortable, it sunk like a hammock. The lamp was broken & there was little to no light. I was charged for four people but ended up with only three, and they couldn't give me a refund for the one person that wasnt there.
Also, they failed to mention that we get 20% off at the pub downstairs until we already ate & paid.
2.0 Mediocre
Pros: nothing. we didn't stay.
Cons: the worst hotel i have ever come across. not even 1 star. the room was so tiny. bar was very noisy. low class staff.
8.0 Excellent
Pros: Staff curteous/friendly
Cons: Handicapped had to enter hotel thru noisy pub
6.2 Good
Pros: Professional, helpful staff
Clean room, no odours
Cons: Too much noise in the small hours from Granville Street partiers
Bed was too soft
Small room, tight quarters
The Comfort Inn Downtown is a newly renovated boutique-style hotel located in the heart of the downtown entertainment district of Vancouver. It is minutes from BC Place Stadium, Granville Island, University of British Columbia, Cypress Mountain and Grouse Mountain. Guest rooms at this 100 percent smoke-free hotel feature luxurious duvets, coffee makers, hair dryers, air conditioning and TVs. Plus, all rooms feature flat-screen TVs and ipod docking stations. The hotel also offers discounted passes to the Steve Nash Fitness Facility. Additional hotel amenities include breakfast at a nominal fee, free coffee, free high-speed Internet and more.
Located in Vancouver (Downtown Vancouver), Moda Hotel is within a 10-minute drive of Granville Island Public Market and Stanley Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Overall 7.7 Good
Based on 2,593 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
6.0
Pros: Location
Good
6.5
Pros: Great location to catch the hockey game at Rogers Area.
Excellent
8.0
Pros: Love the history of the hotel, great staff and a great location.
Excellent
10.0
Pros: It was the location that I loved most. I just walked to where I needed to go and it's near everywhere.
OK
4.5
Pros: Location was good
Hotel was generally clean
OK
4.8
Pros: It it centrally located to the Granville strip so it's close for all the nightlife
Good
6.8
Pros: The staff were warm, helpful, and welcoming. The room was clean and tidy. It is very central to Downtown, Yaletown, and The West End.
The price was very good for the time of year as well.
Excellent
8.0
Pros: Location was nice and able to walk to a lot of places.
Good
7.4
Pros: Wasn't in the room for very long...but overall it was fine. Not flashy...nothing stood out...but no complaints either. Good location. Bed was comfortable enough. Noise was not an issue. Felt safe and secure. Did not try any of the dining options location in the building...but they looked good from the outside. Value for what we paid was acceptable. Would recommend if you needed a place to stay for one night if you were attending a concert or event.
Good
6.8
Pros: Close to many restaurants and shopping. A good value overall but only if you plan to be out and about.
Excellent
8.0
Pros: Trendy decor simple comfy rooms
Good
6.5
Pros: Comfortable bed, easy access to everything in downtown,very near the waterfront where the cruise ships dock.
Details
Reviews
Overall 7.7 Good
Based on 2,593 reviews
Location
9.4
Bar and Beverages
9.0
Service
9.0
WiFi
7.9
Breakfast
7.2
Room
5.4
Vibe
5.3
Comfort
3.8
Amenities
3.8
Location
9.5
Service
9.2
WiFi
5.8
Room
4.9
Vibe
4.8
Comfort
3.8
Location
9.5
Service
9.0
Room
4.9
Comfort
3.7
Amenities
3.5
Location
9.5
Service
9.0
Room
4.7
Comfort
4.0
Location
9.4
Service
8.7
Room
4.9
Comfort
3.9
Amenities
3.6
6.0 Good
Pros: Location
Cons: Beds are uncomfortable
6.5 Good
Pros: Great location to catch the hockey game at Rogers Area.
Cons:
8.0 Excellent
Pros: Love the history of the hotel, great staff and a great location.
Cons: It may be an old hotel with some cool history, but it could still do with some cleaner finishes like some new carpet and a better paint job.
10.0 Excellent
Pros: It was the location that I loved most. I just walked to where I needed to go and it's near everywhere.
Cons: Nothing to not like.
4.5 OK
Pros: Location was good
Hotel was generally clean
Cons: Booked the "Double deluxe queen" only to find that there was only one bed and the "room type" was double. To me that is deceptive advertising and the manager made me pay an upgrade fee to get the room I thought I had booked.
The elevator broke for two days while we were there
The TV in our room didn't work
I will not be returning and would recommend others not stay here.
4.8 OK
Pros: It it centrally located to the Granville strip so it's close for all the nightlife
Cons: The elevator was broken, the walls are paper thin you can hear everything and because the building is old the floor creaks BADLY! The people above us kept us up all night and day walking around right above our bed. Their floor/our ceiling was a night mare! I had to call the front desk twice to complain and try to get them to stop pacing yet nothing happened. It's a cute neiche hotel but I wouldn't go back.
6.8 Good
Pros: The staff were warm, helpful, and welcoming. The room was clean and tidy. It is very central to Downtown, Yaletown, and The West End.
The price was very good for the time of year as well.
Cons: I think I will spring for a nicer hotel next time. There's no nice way to say the bed was barely a real mattress, and the blankets and bedding were like tissue paper.
I would recommend it to someone on a tight budget, or to younger people who value price over physical comfort, but overall the bed was uncomfortable.
The rooms are also painted red which I found weird.
8.0 Excellent
Pros: Location was nice and able to walk to a lot of places.
Cons: Although discounted parking was available that wasn’t known until after I had checked in and already found and paid for parking.
7.4 Good
Pros: Wasn't in the room for very long...but overall it was fine. Not flashy...nothing stood out...but no complaints either. Good location. Bed was comfortable enough. Noise was not an issue. Felt safe and secure. Did not try any of the dining options location in the building...but they looked good from the outside. Value for what we paid was acceptable. Would recommend if you needed a place to stay for one night if you were attending a concert or event.
Cons: Things that could be improved:
Showerhead - unless you are 5 ft 2 inches....it was way to low in our room...should be placed higher.
Another electrical outlet would have been nice
6.8 Good
Pros: Close to many restaurants and shopping. A good value overall but only if you plan to be out and about.
Cons: Cramped and noisy. Thankfully hotel staff did move us to a higher floor after the first night.
8.0 Excellent
Pros: Trendy decor simple comfy rooms
Cons: Slow elevator
6.5 Good
Pros: Comfortable bed, easy access to everything in downtown,very near the waterfront where the cruise ships dock.
Cons: .
Located in Vancouver (Downtown Vancouver), Moda Hotel is within a 10-minute drive of Granville Island Public Market and Stanley Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
The Days Inn Vancouver Hotel offers affordable guestrooms, complete with contemporary colours and modern decor and amenities. This downtown hotel is located in the heart of the financial district of Vancouver. One block from the American Consulate. Two blocks from Canada Place, the Cruise Ship Terminal, Vancouver Trade and Convention Center and Pacific Center Mall. Ballentyne Pier is a short 5-minute drive. We are also within walking distance to Stanley Park, historic Gastown, Robson Street, and many shops and restaurants, theatres, and Vancouver Art Gallery. There is an onsite Restaurant, Lounge and a Pub serving Breakfast, Lunch and Dinner. Hotel is 15 KM From Airport. Self parking available for a daily fee, plus taxes. In/Out privileges, prices subject to change without notice. Max vehicle size is 6 feet 4 inches/1.93M.
Overall 6.8 Good
Based on 1,932 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
OK
4.8
Pros: The new bathroom was beautiful
Good
7.1
Pros: The rooms were clean and well maintained. The breakfast was wonderful and the safe was kind and curtious.
Excellent
9.1
Pros: Very helpful and accommodating staff. We were able to have an early check in which was very helpful. The location is convenient to a major transportation hub.
Good
6.6
Pros: It was relatively close to the cruise ship terminals.
Excellent
9.7
Pros: location: only 2 blocks from public transit exit coming from airport.
many eateries nearby. close to waterfront.
Excellent
8.0
Pros: Rooms were good however lighting was poor. Near cruise port and near public transportation. Mary Castelo
Good
7.4
Pros: Location
Excellent
8.5
Pros: Great location, really convenient to the Convention Center and the Gaslight district and shopping.
OK
5.4
Pros: Good location
OK
5.7
Pros: location is perfect
Excellent
8.8
Pros: Convenient location to cruise ships. Front desk staff was the best.
Details
Reviews
Overall 6.8 Good
Based on 1,932 reviews
Location
9.0
Service
8.6
WiFi
7.8
Value for money
6.0
Food
5.4
Breakfast
4.2
Room
4.1
Comfort
2.9
Vibe
2.6
Amenities
2.2
Location
9.1
Service
8.8
Value for money
6.0
Food
5.1
Breakfast
4.3
Room
3.6
Comfort
2.8
Amenities
2.0
Vibe
1.8
Location
9.1
Service
8.8
Value for money
6.0
Room
3.8
Comfort
2.8
Vibe
2.3
Amenities
2.1
Location
9.0
Service
8.8
Value for money
6.2
Cleanliness
6.1
Room
3.5
Comfort
2.7
Amenities
2.1
Location
9.0
Service
8.4
Value for money
6.4
Cleanliness
5.8
Room
3.8
Comfort
3.0
4.8 OK
Pros: The new bathroom was beautiful
Cons: The heater didn't work and it was freezing. The floor looked like it was under construction
7.1 Good
Pros: The rooms were clean and well maintained. The breakfast was wonderful and the safe was kind and curtious.
Cons: The rooms were very small and tight. There was not much room to lay out one's luggage. The bathrooms were even smaller. The water temperature was VERY difficult to regulate and it was common to be scalded and frozen all in one shower.
9.1 Excellent
Pros: Very helpful and accommodating staff. We were able to have an early check in which was very helpful. The location is convenient to a major transportation hub.
Cons: Noisy night club next door
6.6 Good
Pros: It was relatively close to the cruise ship terminals.
Cons: I thought the rooms were very small and really could use an update.
9.7 Excellent
Pros: location: only 2 blocks from public transit exit coming from airport.
many eateries nearby. close to waterfront.
Cons: elevator was too small and slow for mass exit at checkout time.
8.0 Excellent
Pros: Rooms were good however lighting was poor. Near cruise port and near public transportation. Mary Castelo
Cons:
7.4 Good
Pros: Location
Cons: View
8.5 Excellent
Pros: Great location, really convenient to the Convention Center and the Gaslight district and shopping.
Cons: The bar (music) in the hotel was quite loud and could be heard from my room till closing. The room I stayed in also had no view to speak of it basically faced the building next door and barely got any natural light as I was on a lower floor.
5.4 OK
Pros: Good location
Cons: Outdated and dirty.
5.7 OK
Pros: location is perfect
Cons: the room smelled old, musty and like mildew. it was clean, so i couldn't rate it low on that and it was comfortable except for the smell, so i downgraded both those categories by one notch to reflect the awful smell. room was very small and hard to fit our luggage in an easily accessible way.
8.8 Excellent
Pros: Convenient location to cruise ships. Front desk staff was the best.
Cons:
The Days Inn Vancouver Hotel offers affordable guestrooms, complete with contemporary colours and modern decor and amenities. This downtown hotel is located in the heart of the financial district of Vancouver. One block from the American Consulate. Two blocks from Canada Place, the Cruise Ship Terminal, Vancouver Trade and Convention Center and Pacific Center Mall. Ballentyne Pier is a short 5-minute drive. We are also within walking distance to Stanley Park, historic Gastown, Robson Street, and many shops and restaurants, theatres, and Vancouver Art Gallery. There is an onsite Restaurant, Lounge and a Pub serving Breakfast, Lunch and Dinner. Hotel is 15 KM From Airport. Self parking available for a daily fee, plus taxes. In/Out privileges, prices subject to change without notice. Max vehicle size is 6 feet 4 inches/1.93M.
Ramada Vancouver Downtown is ideally located in the heart of the entertainment district in downtown Vancouver within easy walking distance to English Bay and Stanley Park, and minutes to an aqua bus ride to Granville Island. Also close by are Rogers Arena, Vancouver Convention Center, Science World, China Town, and Vancouvers financial district. If you are a concert buff take in a concert at the The Vogue, The Commodore Ballroom or Orpheum Theatre. Enjoy onsite dining at Morrisseys Irish House Restaurant and a cocktail at Ginger 62 Lounge. Our downtown Vancouver hotel offers laundry and valet service, meeting rooms and a business centre. Guest room amenities at this smoke-free lodging facility include free WiFi, coffee maker, hair dryer and air conditioning. Upgrade to a suite which includes a sofa bed and full kitchen. Parking is available for a charge. There is no charge for kids 17 and under with an adult in the same room.
Overall 6.4 Good
Based on 2,506 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
OK
4.8
OK
5.4
Pros: The location on Granville is great, but right next to a nightclub that kept you awake all night with rumbling throughout all of the walls the entire night.
Excellent
8.5
Pros: Wonderful and friendly staff, great location for what our trip entailed.
Excellent
8.0
Pros: big bathrooms
comfortable beds
OK
4.8
Pros: Location
OK
5.7
Pros: What makes this place so odd are the number of things where the reality doesn't m
Good
6.0
Good
6.8
OK
4.8
Pros: Pets allowed
Good
6.5
Pros: At first glance the outside facade of the hotel looks old and fairly low standard. However, once in, the lobby is comfortable and the staff friendly and helpful. The room was clean and it was obvious that renovations were done quite recently. Our room faced other buildings away from the main street and was quiet. We didn't use the elevator because we like walking up the stairs. As it is an old hotel, the halls were narrow and the carpets weren't new.
Good
7.1
Pros: Lobby was nicely decorated.
Good
6.0
Pros: The staff were great. Very helpful.
Details
Reviews
Overall 6.4 Good
Based on 2,506 reviews
Service
8.0
Location
8.0
WiFi
5.9
Room
5.1
Value for money
5.0
Food
4.2
Breakfast
3.8
Comfort
3.8
Vibe
2.4
Amenities
1.7
Service
8.3
Location
7.9
Value for money
5.4
Room
4.3
Comfort
3.6
Breakfast
3.3
Vibe
1.8
Amenities
1.6
Location
8.1
Service
8.1
Value for money
5.2
Room
4.9
Cleanliness
4.7
Comfort
3.9
Vibe
1.6
Amenities
1.5
Location
8.1
Service
7.8
Value for money
5.6
Room
4.7
Vibe
2.0
Amenities
1.6
Service
8.1
Location
7.9
Room
4.7
Cleanliness
4.4
Vibe
1.6
4.8 OK
Pros:
Cons: Because the rooms are close to bar, It is very noisy, The exit signs are very confusing, leading you to the emergency exit outside of the building, no clear sign to go to elevator.
5.4 OK
Pros: The location on Granville is great, but right next to a nightclub that kept you awake all night with rumbling throughout all of the walls the entire night.
Cons: The nightclub right next door to the hotel, Twelve West, kept us up the entire couple of nights during the weekend with rumblings and sound through all walls the entire night.
8.5 Excellent
Pros: Wonderful and friendly staff, great location for what our trip entailed.
Cons: Bit of a funny smell in our bathroom. Mattress was lopsided.
8.0 Excellent
Pros: big bathrooms
comfortable beds
Cons: I found the hallways a little confusing
4.8 OK
Pros: Location
Cons: Got stuck in the elevator almost right away, then asked for extra towels that never came and there were huge coffee stains over the duve cover. Again just all in all not worth the price for one night.
5.7 OK
Pros: What makes this place so odd are the number of things where the reality doesn't m
Cons:
6.0 Good
Pros:
Cons: No central heating so a space heater that was too hot or too cold and dried out the air in the room
6.8 Good
Pros:
Cons: I had a death in the family, and I was not very happy that you would not let me change the reservation. I was told that my mom's passing was "not extenuating circumstances" and so you guys would not be able to make any changes or to refund the money. I thought that was very unsympathetic to say the least. So I stayed for 1 night while paying for 2 nights. Not very compassionate of you. I will now think twice before using your services.
4.8 OK
Pros: Pets allowed
Cons: The room looked clean but once we uncovered the sheets there was hair and crumbs. The bedsheets weren't changed, good thing the cleaning lady was just outside the door so I ended up changing the sheets myself.
I told staff but they didn't do anything about it.
Tip: Don't book through a website. I paid $280 for a two night stay. They took out $50 or $60 on top of the $280.
6.5 Good
Pros: At first glance the outside facade of the hotel looks old and fairly low standard. However, once in, the lobby is comfortable and the staff friendly and helpful. The room was clean and it was obvious that renovations were done quite recently. Our room faced other buildings away from the main street and was quiet. We didn't use the elevator because we like walking up the stairs. As it is an old hotel, the halls were narrow and the carpets weren't new.
Cons: The area leading to the hotel is low grade: vagrants, homeless people, tattoo parlours, mentally deranged persons seemed to be the staple of the place. Consequently, a strong odour of urine permeate the air and rubbish here and there deface this otherwise clean city. Once you get away from the main drag you meet "normal" and friendly people and you are, after all, close to all what the downtown Vancouver has to offer.
7.1 Good
Pros: Lobby was nicely decorated.
Cons: Ice machine didn't work on the 5th floor. Hallways could use an update. Room was decent though, I bit on the small side. TV volume was broken.
6.0 Good
Pros: The staff were great. Very helpful.
Cons: Right when you got off the elevator on 2nd floor there was a weird smell.
Ramada Vancouver Downtown is ideally located in the heart of the entertainment district in downtown Vancouver within easy walking distance to English Bay and Stanley Park, and minutes to an aqua bus ride to Granville Island. Also close by are Rogers Arena, Vancouver Convention Center, Science World, China Town, and Vancouvers financial district. If you are a concert buff take in a concert at the The Vogue, The Commodore Ballroom or Orpheum Theatre. Enjoy onsite dining at Morrisseys Irish House Restaurant and a cocktail at Ginger 62 Lounge. Our downtown Vancouver hotel offers laundry and valet service, meeting rooms and a business centre. Guest room amenities at this smoke-free lodging facility include free WiFi, coffee maker, hair dryer and air conditioning. Upgrade to a suite which includes a sofa bed and full kitchen. Parking is available for a charge. There is no charge for kids 17 and under with an adult in the same room.
Take the family to this Howard Johnson Hotel Vancouver Downtown near Granville Street Entertainment District. Enjoy the outdoors with skiing, snowshoeing, sleigh rides, zip lines and more at Grouse Mountain. Catch an exciting Vancouver Canucks hockey game at nearby Rogers Arena. Wander through the exhibits at Vancouver Art Gallery, or Science World for interactive exhibits. Enjoy a delicious meal at Joe Fortes Seafood and Chop House just one mile from this lodging. A 24-hour front desk, laundry and dry cleaning services, and business center with fax service are offered at this lodging. Start your morning reading the complimentary newspaper, and connect to the complimentary wireless Internet access from the comfort of your guest room to plan your fun-filled day. Suites, business and smoke-free rooms are available.
Overall 6.2 Good
Based on 1,467 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.1
Pros: Has a parking lot dedicated to hotel guests. Cheap compared to others in the area. Within walking distance to many restaurants.
Mediocre
3.1
OK
4.0
OK
4.5
Pros: Decent location, walked everywhere and did not need to drive in the hectic Vancouver downtown area. Cheaper than other hotels in the area.
Excellent
10.0
Pros: Great price and proximity to everything
Good
6.5
Pros: Convenient enough. Marginally cheaper than a few other hotels in the area when booked well in advance.
Good
7.1
Pros: I liked the location as it was walking distance to all I wanted to see and do. The motel was quaint and older but with charm.
Good
7.1
Pros: Very clean room. I like it
Excellent
8.0
Pros: Fair price, and there turned out to be parking down the street, so really not too much of a hassle after all. Good service.
Good
7.4
Pros: If you want to be in the heart of the clubs and pubs this is the best place to stay!
Mediocre
3.4
Pros: Location
Good
6.2
Pros: Simple. And easy
Details
Reviews
Overall 6.2 Good
Based on 1,467 reviews
Location
7.9
Service
7.2
Value for money
5.9
WiFi
5.3
Room
4.4
Breakfast
2.7
Comfort
2.7
Location
7.7
Service
7.0
Value for money
6.1
Room
3.4
Comfort
2.7
Location
7.7
Service
7.2
Value for money
6.0
Cleanliness
5.1
Room
3.8
Vibe
3.2
Comfort
2.8
Location
8.1
Service
7.1
Value for money
6.0
Cleanliness
5.5
Room
4.2
Comfort
3.1
Service
7.1
Room
3.3
9.1 Excellent
Pros: Has a parking lot dedicated to hotel guests. Cheap compared to others in the area. Within walking distance to many restaurants.
Cons: No fridges in room. Have to pay parking fee. Power outlets hard to reach, and not near bed. Ice machine only on one floor.
3.1 Mediocre
Pros:
Cons: Loud. Very loud
4.0 OK
Pros:
Cons: Booked 2 double beds and was bumped to a single double bed for 2 guys. Not cool. Charged me an extra 20$ for a cot.
4.5 OK
Pros: Decent location, walked everywhere and did not need to drive in the hectic Vancouver downtown area. Cheaper than other hotels in the area.
Cons: While it was downtown, it didn't quite feel safe to walk around alone at night in that area. Walk a bit further and you get to a safer area, but the hotel is surrounded by Strip Clubs and Adult entertainment stores. Also, the soundproofing was TERRIBLE and the room was tiny. We could hear the people upstairs talking at 2 am, making it impossible to sleep. Eventually we were forced to call the front desk to complain. As well, outside our room was the huge Howard Johnson neon sign. While the windows were opaque, you could still see the red glow through the cracks, illuminating the room. Overall, would not stay again or recommend.
10.0 Excellent
Pros: Great price and proximity to everything
Cons: Better coffee in rooms
6.5 Good
Pros: Convenient enough. Marginally cheaper than a few other hotels in the area when booked well in advance.
Cons: The people yelling in the streets could be clearly heard until the early hours of the morning, in addition to every thump and loud conversation from the surrounding rooms and hall. It was difficult to achieve a good night's rest -- and the dated bedding did not particularly aid in this effort (although the pillows were decent, at least).
The old magstrip keycard readers for the room would often take multiple tries to get the lock to open, and weren't obvious when they did work on the doors, or on the elevator access in the lobby.
The hotel does not appear to have had any significant updates in the past few decades, and as such the price outweighs the value.
7.1 Good
Pros: I liked the location as it was walking distance to all I wanted to see and do. The motel was quaint and older but with charm.
Cons: There were loud street bums and partiers out our window. Bummer of a night. Stay on the north side of the hotel!
7.1 Good
Pros: Very clean room. I like it
Cons:
8.0 Excellent
Pros: Fair price, and there turned out to be parking down the street, so really not too much of a hassle after all. Good service.
Cons: There's super limited parking. We arrived on Saturday, but all of their passes were given out the night before. That made it a little confusing since half their parking lot was open. Just prepare to park offsite.
7.4 Good
Pros: If you want to be in the heart of the clubs and pubs this is the best place to stay!
Cons: N/A
3.4 Mediocre
Pros: Location
Cons: No late check out. Staff unhelpful. Management unable to reach.
6.2 Good
Pros: Simple. And easy
Cons: Could hear people on the floor above us and outside our door in the early morning.
Take the family to this Howard Johnson Hotel Vancouver Downtown near Granville Street Entertainment District. Enjoy the outdoors with skiing, snowshoeing, sleigh rides, zip lines and more at Grouse Mountain. Catch an exciting Vancouver Canucks hockey game at nearby Rogers Arena. Wander through the exhibits at Vancouver Art Gallery, or Science World for interactive exhibits. Enjoy a delicious meal at Joe Fortes Seafood and Chop House just one mile from this lodging. A 24-hour front desk, laundry and dry cleaning services, and business center with fax service are offered at this lodging. Start your morning reading the complimentary newspaper, and connect to the complimentary wireless Internet access from the comfort of your guest room to plan your fun-filled day. Suites, business and smoke-free rooms are available.
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