I loved and appreciate the fact that we got an upgrade from a city view to a harbour view room and plus the front desk didn't even let us pay for the 2 water bottles of water we used in our room after finding out that we were there for our wedding anniversary.
The fact that the room felt somewhat expensive and still charged for wifi and water. No free breakfast as well
his is definitely a gorgeous luxurious hotel. The staff are so friendly and so eager to help. T
Extra charge for everything. food is very expensive
Beautiful place to stay for my first time in Vancouver. Close to everything downtown.
Very comfortable bed and pillows - Everything I needed was in the room. Check in and out were very fast. It was an enjoyable stay and the location was perfect.
Best of the best
Beautiful location and elegant decor. Room and bedding very comfortable and spacious. All service was friendly and prompt. Bellman was especially helpful with information and very courteous. Very enjoyable.
Proximity to the cruise ship terminal. Easy to get anywhere in the city by walking, bus or subway (Sky Rail). Extremely courteous staff, very helpful. Will definitely stay there in the future.
Gorgeous hotel by the cruise terminal
This is the perfect hotel to be close to the cruise terminal as well as for sightseeing, right next to Gastown, Chinatown, and the Skytrain.
Had my reservation for a king sized bed, and when I entered the room, it was 2 doubles. Went down to get it changed, and the staff member (Elena?) said the rooms were fully booked and said that "the king sized was just a request". I persisted that I reserved a king and paid the price for a king, which was clearly printed on my reservation confirmation. She went to the back room to check with her manager, and finally came back out to change my room to a king size bed. It was a little troubling to have to put up a fight to get what I had reserved.
Staff we're very helpful and accommodating Room was super clean and surprisingly quiet considering how busy the hotel was Super convenient location
Internet charge was a little outrageous
great location for prior to a cruise! restaurant has excellent menu! delicious and healthyh!
With a stay at Pan Pacific Vancouver, you'll be centrally located in Vancouver, a 1-minute drive from Canada Place and 10 minutes from Stanley Park. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Based on 13,093 reviews
Value for money
Policies vary by room type and provider.