Pros: Drop off was super easy.
Cons: Vehicle needs to be just a bit cleaner, I think whomever rented it before may have smoked in it.
Pros: Customer service rep at the counter was professional and friendly. The Interior of the car was really clean. Due to way less than normal volume of people, getting out of the garage was quick.
Cons: Car had an expired registration sticker.
Pros: The lone agent on the evening of pick up was very efficient and was able to process a line up of clients in good time. Vehicle was clean and appropriate. Drop off was made through a neighbouring kiosk at Sky Harbour and the vehicle inspection and clearance went very well and was also quick and efficient including sign off.
Cons: I prepaid for a two week rental period but had to return the vehicle a week early due to the Corona Virus emergency which caused us to cancel our family travel plans and return to Canada. I feel we should qualify for a pro-rated refund based on the great disappointment in the too brief opportunity we had to enjoy your transportation and our vacation.
Pros: Everything went very smoothly. Thanks
Pros: Very easy and quick. Lowest price for higher quality car.
Cons: We arrived at the car rental facility and there was a line of at least 20 people and one person working. It was 11:30pm, but there is no excuse in this day and age for customers to be waiting in line for an hour. After waiting upstairs in line for 20 minutes the woman working told us we needed to go to the lower level to get our contracts. No one stayed in order to whoever walked the fastest got to the front of the line. I waited an additional 45 minutes I line on the lower level. I sent my husband and children to our hotel in an Uber which cost $40 since my husband had to work in the morning.
Pros: Car was new and very clean
Cons: When I dropped it off there was no attendant. I was late for my flight so I left the key in the ignition and the door open and left. I informed the man at the front counter and he said “oh ok, she’ll email you the receipt.” Got to the front by the shuttle and this woman comes out accusing me of keeping the key. I said I didn’t have it and it was in the ignition. She said the door was locked. I said I left it open, the door must have auto locked. She then told me that it was $300 and there was nothing she could do about it and was very rude to me. The guy at the front counter called to ask me about it and I explained what happened. He said “oh no that’s ok, we can get the car open.”
Pros: The staff person was very helpful and friendly, and made the transaction painless. And, it went quickly.
Cons: Nothing comes to mind
Pros: Staff was friendly. We had our pick of vehicle. Drop off was easy.
Cons: Phoenix airport taxes are extremely high.
Pros: drop off staff was friendly. maintenance customer service rep was nice.
Cons: having the phoenix manager call back regarding my concerns with the gas and brake pedal.
Pros: The staff member who helped us with our car was extremely nice and efficient.
Cons: Thrifty did not match the quoted price that Kayak.com had offered.
Pros: Nothing ... our reserved vehicle was not available and the vehicle they insisted we take was not what I wanted. Had to go to the vehicle floor to discuss with manager. Had to settle on vehicle that was not what was reserved and became inconvenient.
Cons: Have the vehicle that was reserved several weeks prior. Fill the reservation with vehicle size. Thrifty needed to make it right, who cares that they were short that vehicle...find more and take care of the reservations. It's not like it was a last minute reservation.
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Where can I find Thrifty hire cars in Phoenix?
Address1805 E Sky Harbor Circle South
|Monday||07:00 - 23:00|
|Tuesday||07:00 - 23:00|
|Wednesday||07:00 - 23:00|
|Thursday||07:00 - 23:00|
|Friday||07:00 - 23:00|
|Saturday||07:00 - 23:00|
|Sunday||07:00 - 23:00|
Phone+1 877 283 0898
Top tips for renting a car from Thrifty in Phoenix
- Intermediate car hires from Thrifty in Phoenix are around 77% cheaper than other car types, on average