Book Hertz hire cars in Phoenix

Phoenix, AZ, United States
30 Oct — 6 Nov
Phoenix, AZ, United States
Sat 30/10
Noon
Sat 6/11
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Phoenix

Overall rating5.8 OkayBased on 747 reviews
Cleanliness
6.4
Comfort
6.1
Overall
5.6
Pick-up/Drop-off
5.3
Value for money
5.7

Recent reviews

Traveller rating
134
89
79
215
0
Find reviews that mention:
2.0
Pros:Absolutely nothing. We rented a car a month ago.. paid for it. We arrived and called to make sure was ready, you had no car. We called 3 different people.. customer service, a few locations direct and 800 number.Cons:We booked a car and we were refunded.. but we ened up spending $300 more. No happy.Reviewed 18 Feb 2021
review fromcheapflights
2.0
Pros:The location was close to me and off airport which saves money.Cons:The staff seemed overworked and uninterested in helping their clients. The car wasn't cleaned and was well used. The service due light came on the next day, after trying to call the emergency number for 2 days Hertz wanted us to take it for service during our vacation. The car shook so badly at 65mph the fenders were rattling, we stopped at a dealer to put screws back in (that were missing when we picked it up). When we returned the vehicle we explained all the issues and asked for a discount, which the return agent ignored and just processed our return. We won't be using Hertz again.Reviewed 23 Mar 2021
review fromcheapflights
4.0
Pros:the car got me from point A to point B.Cons:the pickup staff at this hertz location (1133 W bell rd) was horrendously bad. I have never experienced such terrible customer service in travel. Terrible to work with. Secondly, they didn’t even have the car I paid for. we had no bag space. also, the car was not even cleaned. I didn’t file a complaint strictly because it’s not even worth it to have to deal with those employees ever again.Reviewed 19 Jan 2021
review fromkayak
2.0
Pros:NothingCons:We reserved a Ford Fiesta. The only thing they offered was a cargo van! That stranded us and is unacceptable! They offered nothing to make it right!Reviewed 14 Feb 2021
review fromkayak
2.0
Pros:YesCons:I used kayak for the first time, picked location at airport. Didn’t realize that is searched surrounding areas. Ended up with a car 40 minutes from airport. The new rate was $ 400 more expensive for same car.Reviewed 20 Jan 2021
review fromkayak
6.0
Pros:Drop off was easy. Price was great.Cons:Had some issues on road trip with car and wanted to trade it for another, called 5 locations and none had any cars available. Ended it with the same old car we started with after 6000 miles on our road trip.Reviewed 1 Jul 2020
review fromkayak
2.0
Cons:I booked a car took a Lyft to get the car and when I got there there wasn’t a car available. I then had to pay to take a Lyft home. No apology, I wasn’t offered a discount on next rental no call saying a car wasn’t available prior not even an email. So disappointedReviewed 20 Nov 2020
review fromkayak
10.0
Good value with Hertz PHXPros:Hertz gave me a no cost upgrade on arrival, which meant I had a car with a bit more space. Check in was fast and efficient and returning the car took about 2 minutes. Everyone was very helpful.Cons:It was all good.Reviewed 17 Feb 2017
review fromkayak
2.0
Cons:We revived a call the day before our scheduled pick up that there were not enough cars and our reservation was cancelled.Reviewed 3 Oct 2020
review fromkayak
10.0
Pros:Every phase of the process was pleasant.Cons:NothingReviewed 7 Jul 2020
review fromkayak
5.2
Pros:The price, the people at the rental were very niceCons:The car was filthy and stinky smelled like vomit and dog poop!. I have never had a rental car that was this bad.Reviewed 11 Oct 2020
review fromkayak
2.0
Pros:Completely unhelpful. I will never use Hertz again. If you can use Enterprise will definitely take care of you.Cons:They called the day before my trip to tell me they didn't have a car available even though I had already paid a week prior. When I call Hertz back (I was in a doctor's appointment when they called and didn't have time to talk) customer service said my reservation was good to go. I flew into town and called customer service again to verify before I took a Lyft to them, and was again told my reservation was good to go. Took the Lyft got there and was told they didn't have a car. I asked why they didn't cancel my reservation, I was told that's not their job and that I had been notified (which was true) that they didn't have a car for me. They didn't try to find me a car, help me out at all or even seem to even care that I was stranded. Called customer service told them I needed a refund ASAP since they had screwed me. 7-10 days to get my money back was what I was told. Very disappointed. Had to take a Lyft to Enterprise down the street, they didn't have a car there but had one brought from another location in about 50 minutes.Reviewed 27 Oct 2020
review fromkayak

Where can I find Hertz hire cars in Phoenix?

1805 E Sky Harbor Circle South, Hertz car hires

Address

1805 E Sky Harbor Circle South

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 602 267 8822

Address

949 W Camelback Rd

Hours

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00

Phone

+1 602 264 4610

Address

1133 W Bell Road

Hours

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00

Phone

+1 602 942 1266

Address

4001 E Bell Rd #104

Hours

Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday09:00 - 12:00

Phone

+1 602 867 0343

Address

1147 E Camelback

Hours

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00

Phone

+1 602 248 6005

Good to know

Most popular location

949 W Camelback Rd

Most popular car type

Intermediate

Top tips for hiring a car from Hertz in Phoenix

  • Intermediate car hires from Hertz in Phoenix are around -19% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Phoenix

  • Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Hertz in Phoenix.

  • Hertz has 5 car hire locations in Phoenix. Take a look at our Hertz hire location map to find the best car hires near you.

  • Yes

  • Yes