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Surabaya hotels

Surabaya hotels

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Surabaya, East Java, Indonesia
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Low season October
High season December
  Average price (weeknight): $37
  Average price (weekend night): $71

cheapest month to stay

6%

expected price decrease

most expensive time to stay

61%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Surabaya hotels

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JW Marriott Hotel Surabaya - Surabaya - Building
1
9.4 Excellent (9,286 reviews)
Overview Reviews
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and French cuisine in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation and style for your visit to Indonesia.
9.0 Excellent
Pros: Quick check in, thanks to Mr Tiar and team (we also got cute tedy bear and our children really love it). Spacious room, the bed extra comfy, thanks to Mr Soleh and Mrs Linda for make up our room. There were shuttles to Sogo Tunjungan Plaza every hour from the hotel. So many various breakfast, thanks to Mr Romadhon and team for your hospitality.
9.0 Excellent
Pros: Great staff. Clean and comfortable.
9.6 Excellent
Pros: This is my second time staying at this hotel. I would say the room is very comfortable. I included breakfast during my first stay n it was really good.
Cons: Everything is just perfect
10.0 Excellent
Pros: The bed was comfy. The staff was helpfull. Service was excellence.
Cons: None
10.0 Excellent
Pros: I like the pool alike.
Cons: The smell on the toilet in the pool area was not good. And it’s dark enough in the toilet.
10.0 Excellent
Pros: The bed and the room view is beautifull...the restaurant for breakfast was amazing
6.7 Good
Pros: Clean and good location
Cons: The Executive Lounge- misleading information given by the hotel.Food at the lounge was poor/disappointing.i was told that the lounge served high tea so I was very excited.The lounge is small and there was only a few cakes, the scones were hard. Customers have to pay $50 to use the Lounge.It was not worth the money.The pool is average for a 5 star hotel too.
Vasa Hotel Surabaya - Surabaya - Building
2
9.1 Excellent (5,855 reviews)
Overview Reviews
One of the newest five-star hotels in West Surabaya, Vasa Hotel Surabaya is a haven of refined luxury and chic, modern sophistication. Perfectly located near the highway and only 30 minutes from SUB Airport, our hotel is within easy reach of the citys most prestigious corporations, attractions and upscale shopping, restaurants, and nightlife.A stunning showcase of contemporary design and luxury, the 388 rooms, suites and apartments offer a resplendent sanctuary in the heart of West Surabaya. Within each unit, elegant furnishings and curated artwork create a sense of private, residence-style sophistication. Each room is thoughtfully accented with superb amenities, plush bedding, a comfortable couch and large floor-to-ceiling windows. All accommodations offer more living space than standard rooms in Surabaya and are equally suitable for short- and long-term stays. Boasting first-class meetings rooms and personalised event planning and catering, Vasa Hotel Surabaya is the perfect location for business gatherings in West Surabaya. Combining the best in Indonesian cuisine with flavours from around the world, we offer an enticing array of restaurants. From a sumptuous buffet to an authentic Chinese restaurant, our skilled culinary team welcomes travellers to explore a variety of gastronomy crafted with only the finest and freshest ingredients. An innovative blend of business with pleasure, Vasa Hotel Surabaya will surpass your guests expectations of style, comfort and service.
6.7 Good
Pros: Staff were friendly and courteous.
Cons: Amenities were insufficient for 2 persons’ stay.
7.5 Good
Pros: Value for money
Cons: Convenient and clean
10.0 Excellent
Pros: Good size of room, comfortable bed and good breakfast
4.4 Okay
Pros: Location
Cons: Uncomfortable and bad layout room.
9.6 Excellent
Pros: Comfortable and clean
5.0 Okay
Pros: Check in was very fast, room was available 3 hours prior regular check in time without charge.
Cons: On the carpet in our room was a very big dirty and smelly spot, looked like coffee or something else. We asked the staff toplesse clean it as it was huge, smelly and not acceptable. During our 5 day stay, the are not able to clean this up. In addition we continuously we had to ask the staff to remove the dirty towels as thy always let them lay on the chairs or floor. Also, we had every day just one set of towels in our room, no body recognize we are a couple and both of us need a towel. On 2 days we need to wait 10 minutes to get a seat in the breakfast area. Same happened to our friends traveling with us. We really need to call on a daily base to the reception and call the housekeeping due to a lot of complaints. The lobby bar is nice but often it was not possible to get a seat, as many people just sitting there and smoking without ordering drinks or foods. The Hotel Spa staff offering extra services during massage for 1 Million IDR ... this offer was really surprising in a high class hotel in a Muslim country. A day before we leave, they offered us to change the room, why not immediately ? The Manager promised a upgrade on next stay when I mentioned to write a review at booking.com . Things like this are not acceptable for a 4 or even 5 star hotel with high class standard. We had another reservation which we cancelled now due to the above. We made in the past always good experiences here but looks like something changed and this was definitely our last staff at the Vasa Hotel SURABAYA. There are too many nice high class hotels for similar prices to accept things like this.
8.3 Excellent
Pros: Great rooms and service from the staff, extra large king size bed was like sleeping on a cloud and the cushions were super lux.
Cons: Food for room service was a little lack lustre for the price.
Overview Reviews
Rich in history, Hotel Majapahit Surabaya is a national landmark resort, a source of national pride and history that blends romance and elegance, featuring classic architecture and manicured gardens. Ideal for business and leisure travel, with easy access to business district and the biggest malls and conference centers, the hotel features 143 rooms, 2 restaurants, a lobby lounge and a bar, 8 meeting rooms, a ballroom, swimming pool, Jacuzzi, gym, and spa.
10.0 Excellent
Pros: It has a re3 vintage look and feel. The staffs were friendly and very helpful.
8.3 Excellent
Pros: Overall, I love the hotel. It is really beautiful, prestigious, comfortable and clean. Staff are courteous.
Cons: Staff handling guests should have been more discreet and tactful. The Duty Manager asked me which room number I was staying in, when I did not know who he was. No name tag nor introduction until asked. Welcome drinks were just placed on the reception counter itself without informing what and who are they for? Had to serve my partner myself.
10.0 Excellent
Pros: It is an outstanding place. Hisporical atmosphere, great experience. The staff were very welcoming, they turned on the jacuzzi for me even though I was late. Got a free breakfast. Welcome drink is delicious. Highly recommend.
10.0 Excellent
Pros: The rooms and the service.
Cons: Don’t do your laundry there. Way too expensive, but you get that with some hotels. Unfortunately we had no choice
8.8 Excellent
Pros: The building design, lot of spot to take photos, the cleanlines of the room, location and friendly staff.
Cons: Breakfast is mediocre for a 5* star hotel, lack of variety. Way better when its managed by Mandarin.
Hotel Ciputra World Surabaya - Surabaya - Building
4
9.1 Excellent (3,267 reviews)
Overview Reviews
Located in Surabaya, Hotel Ciputra World Surabaya is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 12 minutes from Ciputra Waterpark. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: Massive shop right under hotel! Clean hotel, helpfull staff, value for money, good breakfast, clean pool. Would def. Stay again
Cons: Nothing
9.2 Excellent
Pros: The hotel is amazing. Especially rooms, restaurants. Million thanks to Amir for his hospitality
Cons: The Sauna not big enough and there is no locker
7.1 Good
Pros: The staff are amazing, super friendly and helpful with everything. I liked the outdoor pool overlooking the city, the size of the room was great. bathroom etc was spacious and clean. The location is good, in a shopping centre.
Cons: Food wasn't good quality. Check out experience was horrendous. The gym is not so well equipped for a 5* hotel. I expected better.
9.6 Excellent
Pros: Breakfast was 5 star. Room was 5 star. Staff was 5 star.
8.8 Excellent
Pros: The hotel is so beuatiful and large in size. Theh actually upgrade our room for free. staff are friendly and very helpful... they help us alot! The hotel is within a shopping mall so its easy access to shops... great place to stay!
Cons: Nothing much to dislike except for lobby is on the 5th floor .. hence, have to use the lift twice during the check in and check out.. Hotel is just away from other shopping malls... but its okay.. taxi and grab are available anywhere in city
7.9 Good
Pros: We like the locations its nearby the mall and main attractions of Semarang. We like the breakfast, the restaurants has many various local foods.
Cons: Since its an old hotel, the rooms should be renovated in some area, change the carpet and the bathroom. and add better pillows please.
10.0 Excellent
Pros: Everything
10.0 Excellent
Pros: Food is good. Room is clean. Staff is okay.
Cons: Good service and comfort. Very wonderful. Good food.
Mercure Surabaya - Surabaya - Building
5
9.0 Excellent (14,267 reviews)
Overview Reviews
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
7.5 Good
Pros: My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.
7.5 Good
Pros: Good and helpful staff. Quick check in, quiet room and clean.
Cons: Did not get any negative impression during my stay.
7.9 Good
Pros: Spa facilities are good and the food also.
Cons: Wedding taking place right outside the elevator on the 2nd floor where our rooms were. Had to almost walk throught it. Rooms are not soundproof, we could hear all the noise from the pool.
8.3 Excellent
Pros: My room is very clean and comfy. Staffs were helpful when I had several problems with the shower and internet.
Cons: Seems like the drain in our shower is a little bit blocked and some water spilled to the toilet area during shower.
7.1 Good
Pros: Location & the interior design
Cons: I have to ask for re-cleaning after check in, because the floor is still full of dust and the sheet is not that clean and tidy
6.7 Good
Cons: cannot get two keycard for twin sharing room is under standard service
Shangri-La Hotel Surabaya - Surabaya - Building
6
9.0 Excellent (10,138 reviews)
Overview Reviews
When you stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Royal Plaza Surabaya and Tunjungan Plaza. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
7.9 Good
Pros: What i like about 5 stars hotel always be the staffs and their attentive to serve us. This hotel has it and it was perfect experiences for me. They have a valet service, you can have this servie with one time payment to enjoy it for as long as you stay here. The bed was very comfy, the breakfast also amazing and the have many type of breakfast including vegan. The location not too faraway from airport and the city center. Like 20-30 Mins driving
Cons: This hotel looks old, the facilities looks wear off,. The carpet at level 10 where i stayed smells., they were trying to get rid of the smell but still there. The network service at our room kinda wongky, i have told the reception about this, the only spot where i can get a good network service were at the bathroom.
6.0 Good
Cons: The pillow case was smelly.
9.6 Excellent
Pros: In business area but you can find many restaurants nearby. 10 min walk to Ciputra World mall. The Spa is amazing, a must try. Too bad I just found their bar with live band on the last day. 3 tennis court available and free, they can find you a partner to play for around 235000/ hour, they even lend you racket in case you didn't have your own. We enjoyed our room and the view. Everything is met our expectation.
9.6 Excellent
Pros: Shangrila goodsmell is similar everywhere... And i like it
9.6 Excellent
Pros: Nice staff Good breakfast with fresh local fruit juice
9.2 Excellent
Pros: Luxurious property with a sumptuous breakfast spread. Rooms are very good, with all modern amenities available. Staff are very friendly and warm. Overall, a good experience and value for money.
8.3 Excellent
Pros: SMOKING ROOM BIG SCREEN TV LOBBY WITH SMOKING AREA
Cons: PRICE OF MENU too expensive, ROOM SERVICE, RESTAURANT, CAFE AT LOBBY too much
9.0 Excellent
Pros: 1. Good location, with easy access to the airport 2. Courteous staff 3. Good spread for breakfast and lunch buffet (restaurant Jamoo) 4. Good, comfortable room with all amenities
Cons: The check out process is usually long with just 2 staff at reception, with many guests waiting for check-in or check-out
Overview Reviews
With a stay at Hotel Santika Premiere Gubeng - Surabaya in Surabaya (Gubeng), you'll be within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
7.9 Good
Pros: Hotel staffs are very friendly
Cons: Lobby ceiling is too short and colour is too dark
7.9 Good
Pros: Spacious room and bed, good breakfast. Easy to reach and the hotel is surrounded by International and local cafe/ restaurant.
Cons: 32 inch Tv is too small for big size room, power outlet only available if unplug the table lamp. If have more than 2 gadget to charge, you need to unplug all the table light. The consequences your room becone dark.
7.9 Good
Pros: Good location close to train station
8.3 Excellent
Pros: Good business hotel which offers as promised. Next to a big road, but windows are soundproofed. Huge breakfast choice. Walking distance to train station (15min walk). Very friendly staff.
8.0 Excellent
Pros: the spa traditional massage is very good
7.5 Good
Cons: The room could have slightly bigger
9.6 Excellent
Pros: The staffs at the reception and the doorman were very friendly and helpful, everyone seem so kind, never got those kind of service for a long time in Europe. Indonesian staffs are the kindest. Breakfast were vary. Gym and pool was clean. Nice interior designs. Definitely will come back for the next trip to Surabaya.
Cons: Minor minus was the toilet was a bit old but that’s ok :)
8.8 Excellent
Pros: nice staffs. good location. comfort bed
Cons: the swimming pool is quite small
Swiss-belinn Tunjungan Surabaya - Surabaya - Building
8
9.0 Excellent (4,539 reviews)
Overview Reviews
With a stay at Swiss-Belinn Tunjungan Surabaya in Surabaya, you'll be a 3-minute walk from Tunjungan Plaza and within a 5-minute drive of Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
5.8 Okay
Cons: Breakfast area is too crowded, better food selection ,towel can be better(whiter/cleaner)
7.5 Good
Pros: Hotel location
Cons: Small area restaurant for breakfast
8.0 Excellent
Pros: Room is clean
Cons: Should have international spread for breakfast buffet
7.5 Good
Pros: It was convenient to stay there.
Cons: Breakfast was so so crowded. Not a great experience to start the working day. I found it difficult to adjust the room temperature to comfortable.
4.6 Okay
Pros: Staff were really friendly and couple of them always greeted us by our names.
Cons: We did not like... Breakfast: most of the items were left out cold even at 7 am, staff top up the food and allowed it to flow left and right of the chafing dish they then pick it up with bare hands and if some were "salvageable" they throw it back in, egg station were placed outside which was ok but table was completely dirty throughout the morning even the guy could have cleaned it when he has no order Room: if you got a room facing the Tunjungan Plaza side and you're a light sleeper then you're definitely in for sleepless nights - walls are paper thin, bedsheet had light yellow stains which we informed them but staff got housekeeping to just tidy up the room and did not changed the sheets, they claimed to be a eco-friendly hotel but our towels are changed every single time. Price: for a 3-star hotel, they are quite expensive where soft drinks/coffees are concerned - let alone alcoholic drinks Check-out process: there were some discrepancies to our bill so we asked for the receipts and the gentlemen who was helping us were pulling receipts and papers out from left and right of their counter and that took a long while - totally chaotic. Overall, we wished we had gone somewhere else. But if you're on a budget, this place would be ok for a couple of nights.
9.2 Excellent
Pros: The food was OK. There was very little fruit selection when I arrived for breakfast.
Cons: As above
7.9 Good
Pros: Location and room
Cons: Parking area Dining room, just right to the entrance and receptionist
Best Western Papilio Hotel - Surabaya - Building
9
8.9 Excellent (6,122 reviews)
Overview Reviews
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport. The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology. Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink. For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
10.0 Excellent
Pros: Very good relationship for guest of hotel. They can help in any question. Perfect breakfast and amazing view from my room.
10.0 Excellent
Pros: We had exceptional service from both check in (April) and check out (Frisca) staff who also escorted us to the airport in the morning. Both spoke perfect English and very polite and personal. Rooms were clean and bathroom had everything you might need, bed was very comfortable. There was 2 pools, fitness room, very good buffet breakfast and a restaurant. Next time we travel to/through Surabaya we will definitely stay here again.
Cons: Nothing
9.2 Excellent
Pros: close to the airport, the breakfast was good, the room clean, love the pillow so comfy
10.0 Excellent
Pros: Perfect place to have some rest after a long trip. Spacious rooms and comfortable beds. I haven't been to the center but this hotel for me was perfectly located due to is proximity to the airport.
3.8 Mediocre
Cons: The room was smelly. Only two lifts for more than 30 floors. The waiter at the restaurant does not know the meaning of "resting position" of cutlery.
10.0 Excellent
Pros: Best customer service. Ms.April particular in front desk was very helpful. Extraordinary. I give 10 out of 10 points. Nice breakfast. Clean rooms.
Cons: Nothing
10.0 Excellent
Pros: staff very nice!!!!! I left my clothes in the hotel they help to send back to me
8.0 Excellent
Pros: The breakfast is very good . The location is strategic. No traffic jam , Near the highway road.
Cons: The lift should get better... Only two lift for 30 floors... It's hard to believe.
10.0 Excellent
Pros: It was a VERY pleasurable, relaxing stay. You felt very taken care of, and welcomed by the staff like you're and old relative they missed, even though you're a perfect stranger. One was welcomed with a warm, sweet drink; lemongrass tea, and the staff's attention directly felt very genuine, not just because they were expected to give the hotel guests a certain level, for their 4-star rating. However there was indeed one in the staff that stood out, a customer service employee, if I am not mistaken. She offered her services as a guide to the city, and her knowledge of Surabaya, and the surrounding areas. She organized personalized, individual day trips, with reliable people who did not over charge and stayed with you as you went off adventuring. I was made to feel like VIP, even though I paid a regular fee, like everyone else. Even when I did not have the time to make certain excursions due to unforseen circumstances, she made sure that even on the day I had to leave, she showed me around so I could see as much as possible, under the circumstances. And after it all, there was no expectation of getting paid or reinbursed in some fashion. She simply did this because she seemed to love what she did. It says a lot about a place when they look at these qualities, when hiring staff. And indeed, it felt like had it been another staffmember I may possibly have gotten their very best. But I can only speak from my experience with this specific staffmember. And it was beyond all my expectations. When I come back to Syrabaya some day, I will be sure to pick Best Western Papilio, because of this. I warmly recommend this place, and if the employer is reading, I would give them a tip, to reward staff, when they perform as well as she did.
Novotel Samator Surabaya Timur - Surabaya - Building
10
8.9 Excellent (6,068 reviews)
Overview Reviews
The 249-rooms Novotel Samator Surabaya Timur features several F&B outlets ranging from Food Exchange Restaurant, Phinisi Pastries Corner, Damsole Bar - complemented by IN-balance spa, wellness center, ballroom and nine functional rooms.
9.2 Excellent
Pros: Great place to stay and worth with money. The nearest mall is galaxy mall which I frequently visit. The room is clean and I love their amenities.
9.2 Excellent
Pros: Friendly staff - gave good tips for restaurants Modern room. Looked like a brand new hotel Good laundry service
Cons: At the Pool it was quite windy. We had problems with the drainage in the shower but the engineering staff solved this very quickly so very happy about that service.
9.2 Excellent
Pros: Very nice staff, well trained, good WiFi, good restaurant food, will definitely recommend to friends and colleagues. Look forward to staying again in this cozy hotel
Cons: Slow check-in & check-out processes, short working hours for Spa and Fitness Center (as well as swimming pool).
8.8 Excellent
Pros: Good staff,clean,good price
Luminor Hotel Jemursari - Surabaya - Building
11
8.9 Excellent (4,958 reviews)
Overview Reviews
With a stay at Luminor Hotel Jemursari in Surabaya, you'll be a 3-minute drive from Royal Plaza Surabaya and 6 minutes from Surabaya Town Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
10.0 Excellent
Pros: Very strategic place
Cons: None
7.9 Good
Pros: Breakfast with many options
8.8 Excellent
Pros: Good atention. Room are clean.
Cons: Uncomfortable smell in parking area
5.8 Okay
Pros: the bathroom floor is too slippery to endanger guests
Cons: Barhroom AC
6.3 Good
Pros: Breakfast is good but not serve in good The location is ok due to near of my work location as well
Cons: There is no bell boy in the hotel when arrive and check out while the lobby is high and shall be use staircase to lobby, need special assistance for new comer especially for senior person.
Premier Place Surabaya Juanda - Surabaya - Building
12
8.9 Excellent (3,431 reviews)
Overview Reviews
When you stay at Premier Place Surabaya Juanda in Surabaya, you'll be near the airport, within a 15-minute drive of Royal Plaza Surabaya and Surabaya Town Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times.
10.0 Excellent
Pros: Lots of street food vendors outside for cheap food
9.6 Excellent
Pros: Free shuttle to airport, starting from 6 AM every 2 hours! Comfortable bed Friendly staff
Cons: Nil
7.1 Good
Pros: The room is not big but comfortable and clean
Cons: Nothing
8.3 Excellent
Pros: Close to the airport, shuttle bus available for free, restaurant 24h open
8.8 Excellent
Pros: Hotel is near to the airport and they provide free shuttle to the airport
Cons: No comment
8.3 Excellent
Pros: It is a big and clean hotel very near to the Surabaya airport. The Breakfast was very good. Good value for money.
Hotel Elmi Surabaya - Surabaya - Building
13
8.9 Excellent (3,258 reviews)
Overview Reviews
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
8.8 Excellent
Pros: The breakfast is great! The legend elmi foods. Especially the “Sop Buntut” must try!
Cons: Iron not included and got charged? Come on!
7.9 Good
Pros: This hotel is one of the oldest hotel on Surabaya they still preserve the decorations, and furnitures. The swimming pool is large. Breakfast is good. Staffs are very friendly
Cons: There are smoking stub inside sink, they didn't throw away. Gross!! Refrigerator didn't work
7.9 Good
Pros: Good breakfast, fast service when we would like to upgrade rooms & spacious swimming pool
Cons: old furnitures & carpets in the room
8.3 Excellent
Pros: Near to Tunjungan Plaza and other attractions. Staff were very helpful.
10.0 Excellent
Pros: Good location Good swimming pool Friendly hotel crew
8.8 Excellent
Pros: Comfortable bed, nice breakfast, and easy check in and check out
Cons: I think they need to renovate bedroom interiors and hallway.
9.2 Excellent
Cons: Good breakfast-nya....
10.0 Excellent
Pros: Great good value hotel the authentic East Java food is excellent - nasi pecel nasi rawon pecel lele. Keroncong band at weekends. Have been staying at Elmi 25 years. Half the price of Majapahit which is also excellemt
Ts Suites Surabaya - Surabaya - Building
14
8.9 Excellent (609 reviews)
Overview Reviews
With a stay at TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and a 2-minute drive from Ciputra World Mall. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Surabaya? This hotel has facilities measuring 5942 square feet (552 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
10.0 Excellent
Pros: Breakfast out in the mall - very good and the best thing is, that you can have breakfast 24 hours per day, If you miss the buffet, choose from a a la carte menu - still included in the room rate - don't know about any other place that offers this and the other good thing is late check out, if need to be until 4 pm. All items in the mini bar also free.
Cons: all good, but if with a family no pool, that is the only thing
6.3 Good
Pros: Staff
Cons: Breakfast, cleanliness, facility
10.0 Excellent
Pros: Breakfast nice setting inside the mall in USA diner style. Authenticly done. Good buffet till 10 am. Because they offer all day breakfast after 10 am you choose from the menu.
Cons: A bit of a backdraw was no pool and no extra beds. We solved it with a bench mattress and they were very helpful providing extra sheets
9.2 Excellent
Pros: The bath tub was really comfortable
9.6 Excellent
Pros: The rooms are big and the location is perfect. There are many restaurants, Bars, etc. Surabaya Town Square. No need to go anywhere by taxi
Cons: They only have the Rain shower. No shower head. Not even in the bath tup. The breakfast could be a bit more variety of food.
Ibis Surabaya City Center - Surabaya - Building
15
8.8 Excellent (7,065 reviews)
Overview Reviews
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
9.2 Excellent
Pros: Reasonable price.
Cons: Noise from the street can be heard in the room.
10.0 Excellent
Pros: It was very near to my office
Cons: Nothing. Really love it.
8.8 Excellent
Pros: Wifi, clean, staff
Cons: Nothing. Everything as expected.
10.0 Excellent
Pros: I feel I stayed in 5 STAR HOTEL.
Cons: I LIKE YOUR LOCATION
8.8 Excellent
Pros: Location is great.
Cons: Flush toilets not working. But I dont mind for just 1 night stay.
Singgasana Hotel Surabaya - Surabaya - Bedroom
16
8.8 Excellent (6,076 reviews)
Overview Reviews
When you stay at Singgasana Hotel Surabaya in Surabaya, you'll be next to a golf course, a 4-minute drive from Surabaya Town Square and 9 minutes from Tunjungan Plaza. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.
7.5 Good
Cons: Extending time at swimming pool and 24 hours gym.
5.4 Okay
Pros: The staff were very helpful, especially Yuni.
Cons: Very tired and run down. Pool has so much algae on the bottom I thought I was standing on a furry animal. Room hasn’t been thoroughly cleaned in years. It all needs a damn good scrub. I would suggest part of it needs to be retired and just spruce up one section.
6.3 Good
Pros: remote from noise
Cons: too old with less renovation
7.9 Good
Pros: The green view and bird singing sound
Cons: No balcon or terrace that I imagine when I was booked thee room
6.3 Good
Pros: Ambience
Cons: Mattress was aweful Garden, although nice, but plants look poor, need water Hardly someone to find who speaks English
7.5 Good
Pros: The setting.
Cons: The place needs some renovation. Please get rid of the mosquitoes.
9.6 Excellent
Pros: We always come back here time after time. So peaceful and relaxing right in the city centre. Fantastic pool! Very nice staff. Love this place.
Cons: The food isn't as good as before.
7.5 Good
Pros: Lovely pool , huge comfy beds and delicious food.

Best Surabaya hotels near World Trade Centre

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Sheraton Surabaya Hotel & Towers - Surabaya - Building
1
9.3 Excellent (7,329 reviews)
Overview Reviews
Experience five-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our luxury hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts, golf putting range and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, we look forward to seeing you at our hotel in Surabaya, Indonesia.
10.0 Excellent
Pros: Staff was amazing , breakfast was great over all very good
7.5 Good
Pros: Always a great place to stay. Just so welcoming.
10.0 Excellent
Pros: Very welcoming staff, very comfortable hotel, excellent facilities, shops etc all attached to the hotel. Beds were really comfortable, the range of foods for breakfast was vast and excellent quality.
Cons: Nothing to dislike.
10.0 Excellent
Pros: Excellent service, good menu for breakfast... definitely wanna stay there again
9.6 Excellent
Pros: I like about the services, the room is really comfortable and clean. The staff is really helpful, and friendly. The breakfast selections is just great. local and international menus are really good selection
5.8 Okay
Pros: Staff was friendly and helpfull
Cons: A little outdated property quite old
7.5 Good
Pros: Sheraton Hotel is located in strategic & prime location, Near Tunjungan Plaza.
Cons: The room is rather old, eventhough my room is in 19th floor, i still can heard music from outside.
10.0 Excellent
Pros: Nice overall
Four Points by Sheraton Surabaya - Surabaya - Building
2
9.3 Excellent (4,991 reviews)
Overview Reviews
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with comfortable accommodation, modern amenities and award-winning service. Well-appointed rooms and suites offer everything you need to travel the way you like - from complimentary Wi-Fi and LED TVs with cable channels to our plush Four Comfort Bed, 24-hour room service and slippers in the bathroom. Elsewhere at the hotel, you can enjoy a great meal at Lime, our on-site restaurant, or sip a cup of coffee at the Lobby Lounge. Maintain your fitness in our 24-hour gym, or take a dip in the outdoor pool. Those planning events in Surabaya will appreciate our modern and adaptable venues, which include a ballroom and several conference rooms. In the mood to explore? In addition to being directly connected Tunjungan Plaza, the city's largest shopping and entertainment destination, we're a short distance from historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a great stay.
4.2 Okay
Pros: Room & location
10.0 Excellent
Pros: Very comfortable hotel, top-class ambience. Keep it up guys!
10.0 Excellent
Pros: Everything... The best hotel ever
7.9 Good
Cons: The types of background music should be more laidback and not too loud.
9.6 Excellent
Pros: Location n cleanness
Cons: Security was not patience enough for gojek. The hotel layout was not easy access to get the gojek order fast enough. So i always get a cranky driver
Hotel Bumi Surabaya - Surabaya - Building
3
9.3 Excellent (4,833 reviews)
Overview Reviews
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: This is not my first time staying here, i always want to go back staying here whenever im in Surabaya. Rooms are spacious, great staff, love their breakfast menu (mostly local traditional food), you can even walk around to find good local food etc!
Cons: Maybe it’s time for the hotel to consider some renovation, if not completely, then at least look at per item which need to be replaced most.
9.6 Excellent
Pros: Lemongrass fragrance at the lobby Nice garden Breakfast menu
Cons: Toilet flush...
9.6 Excellent
Pros: Excellent service from the staff and the room itself was brilliant. I had a great view from Level 17! Staff on the desk were helpful in answering my questions.
Cons: Nothing. In my two-night stay, everything was perfect!
8.3 Excellent
Pros: - Comfortable bed - Big swimming pool, good for swimming - very nice food buffet for dinner and also for breakfast - very nice garden in the middle of the city - friendly staff
Cons: - The carpet in the room had stains and was also old, you could smell that when the AC was turned off... - The snacks you could get at the poolarea were quite expensive.
8.8 Excellent
Pros: The owner of the homestay was very friendly and helpful, helping us to arrange for reliable transport to and fro the homestay and to the various tourist attractions. He also accommodated our request for late checkout and allowed us to return to the room to shower past the checkout time.
Cons: It was quite noisy outside our room through the night, as our room was next to the communal area, making it rather difficult to rest and sleep well in the room.
8.3 Excellent
Pros: Great ambiance and excellent location at city center. Variation of breakfast menu is also OK. Close to TP (just 1km by walk) but quite difficult to push baby stroller along the pedestrian way. So far, we have a great time during our stay in Bumi surabaya.
Harris Hotel & Conventions Gubeng - Surabaya - Building
4
9.0 Excellent (5,776 reviews)
Overview Reviews
Location This hotel is located in the heart of Surabaja. Facilities The hotel provides a transfer service, room service, a conference room and a business centre. Wireless internet access is provided in public areas. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. A minibar is provided. Guests will also find a refrigerator included among the standard features. Equipped with a telephone, a TV and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a hairdryer. Sports/Entertainment Guests can enjoy a refreshing swim in the outdoor pool area. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. Meals The dining area includes a restaurant and a café. A generous breakfast buffet guarantees a great start to the day.
8.3 Excellent
Pros: Breakfast was good & tasty.
8.8 Excellent
Pros: Location easy to find, near the main road. the room is clean and comfort, the staff is friendly. Easy to find food, near restaurant and coffee shop.
8.8 Excellent
Pros: The room is comfort, breakfast full of variant, and the staff was friendly