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Sheraton Surabaya Hotel & Towers

5 stars
9.1
Wonderful
based on 932 reviews
932 reviews
Jalan Embong Malang 25-31, Surabaya 60261, Indonesia
Jalan Embong Malang 25-31, Surabaya
+62 315 468 000
Thu 8/10
-
Fri 9/10
2 guests, 1 room
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.
9.1
Wonderful
932 reviews

Latest deals for Sheraton Surabaya Hotel & Towers

Thu 8/10
-
Fri 9/10
Deals from
$174
•Cheapest rate per night
Compare prices for Deluxe room, Classic room and 10 more Sheraton Surabaya Hotel & Towers deals.
Deluxe room, 1 king bed
$174
nightly with fees
Classic room, 1 king bed
$245
nightly with fees
Deluxe room, bed type unknown
$175
nightly with fees
King room, bed type unknown
$247
nightly with fees
Deluxe room, 1 king bed
$178
nightly with fees
Deluxe room, 2 double beds
$181
nightly with fees
Classic room, bed type unknown
$296
nightly with fees
Deluxe room, 1 king bed
$183
nightly with fees
Classic room, 1 king bed
$305
nightly with fees
Deluxe room, 2 double beds
$188
nightly with fees
Deluxe room, bed type unknown
$190
nightly with fees
Classic room, bed type unknown
$194
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton Surabaya Hotel & Towers

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Reviews of Sheraton Surabaya Hotel & Towers

9.1
Wonderful
932 verified ratings
Wonderful
602
Very good
161
Good
85
Okay
42
Fair
22
Mediocre
9
Poor
11

Summary of reviews

Guests say
Guests overwhelmingly praise the hotel for its exceptional service, with staff described as friendly, attentive, and professional across all areas, from check-in to the restaurant and club lounge. The location is highly valued, offering direct access to Tunjungan Plaza and proximity to city attractions. Breakfast receives frequent compliments for its variety and quality, with special touches for guests. Cleanliness and comfortable beds are also noted as positives. Some minor issues include outdated rooms, soundproofing, and parking policy, but these do not overshadow the overall positive experience.
AI-generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort8 out of 10
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Location

Jalan Embong Malang 25-31, Surabaya 60261

What's nearby

  • Tunjungan Plaza260 m
  • BG Junction0.9 km
  • Taman Hiburan Rakyat1 km
  • World Trade Centre1 km
  • Surabaya Plaza Shopping Mall1.1 km
  • Monumen Kapal Selam1.4 km
  • Pasar Turi Train Station1.8 km
  • Heroic Monument1.9 km
  • Gelora 10 November Stadium2.2 km
  • Jembatan Merah Plaza Mall2.9 km
  • Museum Mpu Tantular3.6 km
  • Surabaya Town Square3.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 55110, 8120112040084

Sheraton Surabaya Hotel & Towers

Which month has the cheapest rates at Sheraton Surabaya Hotel & Towers?

The cheapest month to stay at Sheraton Surabaya Hotel & Towers is May, with an average nightly rate of $177. The most expensive month is January at $237 per night.

What is the cheapest day to book Sheraton Surabaya Hotel & Towers?

The cheapest day to book Sheraton Surabaya Hotel & Towers is Sunday, with an average nightly rate of $175. The most expensive day is Thursday at $194 per night.

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Where is Sheraton Surabaya Hotel & Towers located?

    Sheraton Surabaya Hotel & Towers is located at Jalan Embong Malang 25-31 in Tegalsari, 2 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Sheraton Surabaya Hotel & Towers.

  • When is check-in time and check-out time at Sheraton Surabaya Hotel & Towers?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Surabaya Hotel & Towers.

  • Does Sheraton Surabaya Hotel & Towers offer free Wi-Fi?

    Yes, Sheraton Surabaya Hotel & Towers offers free Wi-Fi.

  • Does Sheraton Surabaya Hotel & Towers offer free parking?

    Yes, Sheraton Surabaya Hotel & Towers offers free parking.

  • How far is Sheraton Surabaya Hotel & Towers from the airport?

    Sheraton Surabaya Hotel & Towers is 14 km from Surabaya Juanda. Sheraton Surabaya Hotel & Towers is 73.8 km from Malang.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool on-site.

  • How does KAYAK find such great Sheraton Surabaya Hotel & Towers hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Surabaya Hotel & Towers in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Surabaya Hotel & Towers and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Surabaya Hotel & Towers.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
20% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,279 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant$144+
4-star hotel
73% cheaperTunjungan Hotel8 Excellent (802 reviews)0.19 kmOutdoor pool, Fitness centre, Restaurant$48+
4-star hotel
62% cheaperSwiss-Belinn Tunjungan Surabaya9 Excellent (1,370 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant$69+
5-star hotel
4% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (2,015 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$172+

Cheapest

See cheapest stays in Surabaya
1-star hotel
93% cheaper
Oyo 139 Paprica 2
8.6 Excellent (47 reviews)0.5 kmRoom service, Free Wi-Fi, Cable or satellite TV$13+
2-star hotel
93% cheaper
OYO 93863 Dv Homestay Syariah Genteng
0.63 kmWi-Fi, Flat-screen TV$13+
2-star hotel
92% cheaper
KoolKost Syariah near Tunjungan Plaza 2
3.5 Mediocre (3 reviews)0.93 km$15+
3-star hotel
91% cheaper
Hotel O Genteng Near Genteng Market Formerly Uno Hotel
6.9 Good (192 reviews)0.5 kmRestaurant, Room service, Free Wi-Fi$16+

Most recommended

See most recommended stays in Surabaya
4-star hotel
20% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,279 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant$144+
5-star hotel
4% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (2,015 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$172+
4-star hotel
48% cheaper
Platinum Hotel Tunjungan Surabaya
9.3 Excellent (1,438 reviews)0.58 kmOutdoor pool, Fitness centre, Restaurant$94+
5-star hotel
33% cheaper
DoubleTree by Hilton Surabaya
9.3 Excellent (1,457 reviews)0.65 kmOutdoor pool, Fitness centre, Restaurant$121+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
2.0 km
Surabaya Juanda
14.0 km

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