Sheraton Surabaya Hotel & Towers

5 stars
Jalan Embong Malang 25-31, Surabaya 60261, Indonesia
Surabaya, Indonesia
8.9
Very good
based on 818 reviews
818 reviews
Fri 14/11
-
Sat 15/11
1 room, 2 guests
Deals from
$183
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$183
Classic room
$194
King room
$210
21 more Sheraton Surabaya Hotel & Towers deals
21 more Sheraton Surabaya Hotel & Towers deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.
8.9
Very good rating
Based on 818 verified guest reviews

Latest deals for Sheraton Surabaya Hotel & Towers

Fri 14/11
Sat 15/11
Double room
2 double beds
$242
nightly with fees
Classic room
bed type unknown
$194
nightly with fees
bed type unknown
$205
nightly with fees
1 king bed
$245
nightly with fees
King room
1 king bed
$210
nightly with fees
Deluxe room
1 king bed
$183
nightly with fees
2 double beds
$187
nightly with fees
1 king bed
$190
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton Surabaya Hotel & Towers

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Massage
  • Sauna

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Hot spring bath
  • Bicycle hire
  • Water sport facilities (on site)

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Tennis

Reviews of Sheraton Surabaya Hotel & Towers

8.9
Very good
818 verified ratings
Wonderful
500
Very good
149
Good
87
Okay
41
Fair
23
Mediocre
8
Poor
10

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly service, with many praising the variety and quality of the breakfast. However, some reviews highlighted issues with cleanliness and the need for renovations in certain rooms.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness3 out of 10
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Location

Jalan Embong Malang 25-31, Surabaya 60261

What's nearby

  • Tunjungan Plaza260 m
  • BG Junction0.9 km
  • Taman Hiburan Rakyat1 km
  • World Trade Centre1 km
  • Surabaya Plaza Shopping Mall1.1 km
  • Monumen Kapal Selam1.4 km
  • Pasar Turi Train Station1.8 km
  • Heroic Monument1.9 km
  • Gelora 10 November Stadium2.2 km
  • Jembatan Merah Plaza Mall2.9 km
  • Museum Mpu Tantular3.6 km
  • Surabaya Town Square3.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Sheraton Surabaya Hotel & Towers

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Where is Sheraton Surabaya Hotel & Towers located?

    Sheraton Surabaya Hotel & Towers is located at Jalan Embong Malang 25-31 in Tegalsari, 2 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Sheraton Surabaya Hotel & Towers.

  • When is check-in time and check-out time at Sheraton Surabaya Hotel & Towers?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Surabaya Hotel & Towers.

  • Does Sheraton Surabaya Hotel & Towers offer free Wi-Fi?

    Yes, Sheraton Surabaya Hotel & Towers offers free Wi-Fi.

  • How far is Sheraton Surabaya Hotel & Towers from the airport?

    Sheraton Surabaya Hotel & Towers is 14 km from Surabaya Juanda. Sheraton Surabaya Hotel & Towers is 73.8 km from Malang.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool on-site.

  • How does KAYAK find such great Sheraton Surabaya Hotel & Towers hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Surabaya Hotel & Towers in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Surabaya Hotel & Towers and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Surabaya Hotel & Towers.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
22% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.2 Excellent (1,170 reviews)0.19 kmOutdoor pool, Fitness centre, Restaurant$156+
4-star hotel
70% cheaperTunjungan Hotel7.5 Good (606 reviews)0.22 kmOutdoor pool, Fitness centre, Restaurant$61+
4-star hotel
68% cheaperSwiss-Belinn Tunjungan Surabaya8.8 Excellent (995 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant$64+
5-star hotel
30% cheaperMajapahit Hotel Surabaya - MGallery Collection9.2 Excellent (1,730 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$140+

Cheapest

See cheapest stays in Surabaya
2-star hotel
95% cheaper
KoolKost Syariah near Tunjungan Plaza 2
4.3 Okay (2 reviews)0.6 km$11+
1-star hotel
94% cheaper
Oyo 139 Paprica 2
8.6 Excellent (47 reviews)0.5 kmRoom service, Free Wi-Fi, Cable or satellite TV$13+
3-star hotel
94% cheaper
OYO Flagship 90789 Genteng Residence
2.6 Mediocre (16 reviews)0.9 km$13+
2-star hotel
93% cheaper
OYO 93863 Dv Homestay Syariah Genteng
0.63 kmFlat-screen TV$15+

Most recommended

See most recommended stays in Surabaya
4-star hotel
52% cheaper
Platinum Hotel Tunjungan Surabaya
9.3 Excellent (949 reviews)0.58 kmOutdoor pool, Fitness centre, Restaurant$96+
4-star hotel
22% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.2 Excellent (1,170 reviews)0.19 kmOutdoor pool, Fitness centre, Restaurant$156+
5-star hotel
30% cheaperMajapahit Hotel Surabaya - MGallery Collection9.2 Excellent (1,730 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$140+
5-star hotel
35% cheaper
DoubleTree by Hilton Surabaya
9.2 Excellent (989 reviews)0.65 kmOutdoor pool, Fitness centre, Restaurant$130+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
2.0 km
Surabaya Juanda
14.0 km

Everything you need to know for your stay in Surabaya

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