Sheraton Surabaya Hotel & Towers

5 stars
9.0
Wonderful
based on 858 reviews
858 reviews
Jalan Embong Malang 25-31, Surabaya 60261, Indonesia
Jalan Embong Malang 25-31, Surabaya
+62 315 468 000
Wed 12/8
-
Thu 13/8
2 guests, 1 room
Deals from
$162
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, 1 king bed
$162
Classic room, bed type unknown
$186
King room, bed type unknown
$237
12 more Sheraton Surabaya Hotel & Towers deals
12 more Sheraton Surabaya Hotel & Towers deals
Building
Buffet
Lounge
Lobby
Other
Bedroom
Bedroom
Pool
Pool
Bedroom
Lounge
Other
Lounge
Lounge
Bedroom
Living room
Building
Bathroom
Bathroom
Restaurant
Restaurant
Bedroom
Restaurant
Other
Bedroom
Bedroom
Living room
Other
Balcony
Bathroom
Balcony
Conference room
Living room
Bathroom
Bedroom
Other
Other
Living room
Conference room
Bedroom
Pool
Bedroom
Front desk
Bedroom
Bedroom
Living room
Conference room
Bar
Conference room
Bedroom
Conference room
Bedroom
Banquet hall
Living room
Spa
Living room
Other
Dining room
Lobby
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.
9.0
Wonderful
858 reviews

Latest deals for Sheraton Surabaya Hotel & Towers

Wed 12/8
-
Thu 13/8
Deluxe room, 1 king bed
$162
nightly with fees
Classic room, 1 king bed
$236
nightly with fees
Deluxe room, bed type unknown
$168
nightly with fees
King room, bed type unknown
$237
nightly with fees
Deluxe room, 1 king bed
$171
nightly with fees
Deluxe room, 2 double beds
$174
nightly with fees
Classic room, bed type unknown
$284
nightly with fees
Deluxe room, 1 king bed
$178
nightly with fees
Classic room, 1 king bed
$292
nightly with fees
Deluxe room, 2 double beds
$180
nightly with fees
Deluxe room, bed type unknown
$182
nightly with fees
Classic room, bed type unknown
$186
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton Surabaya Hotel & Towers

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Hypoallergenic pillow
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Outdoor

  • Outdoor dining area
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Massage
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Baby safety gates

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Bicycle hire
  • Water sport facilities (on site)
  • Shopping

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre
  • Tennis

Reviews of Sheraton Surabaya Hotel & Towers

9.0
Wonderful
858 verified ratings
Wonderful
535
Very good
159
Good
86
Okay
39
Fair
20
Mediocre
8
Poor
11

Summary of reviews

Guests say
Guests consistently praise the hotel for its outstanding service, with staff described as friendly, helpful, and attentive. The location, especially its direct access to a major mall, is highly appreciated for convenience. Breakfast receives positive remarks for its variety and quality, though a few note limited vegetarian options. Cleanliness is generally commended, though some mention areas needing renovation or deeper cleaning. Overall, guests enjoy their stay due to the great service, prime location, and satisfying amenities.
AI-generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Jalan Embong Malang 25-31, Surabaya 60261

What's nearby

  • Tunjungan Plaza260 m
  • BG Junction0.9 km
  • Taman Hiburan Rakyat1 km
  • World Trade Centre1 km
  • Surabaya Plaza Shopping Mall1.1 km
  • Monumen Kapal Selam1.4 km
  • Pasar Turi Train Station1.8 km
  • Heroic Monument1.9 km
  • Gelora 10 November Stadium2.2 km
  • Jembatan Merah Plaza Mall2.9 km
  • Museum Mpu Tantular3.6 km
  • Surabaya Town Square3.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 55110, 8120112040084

Sheraton Surabaya Hotel & Towers

Which month has the cheapest rates at Sheraton Surabaya Hotel & Towers?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Sheraton Surabaya Hotel & Towers is May, with an average nightly rate of $170. The most expensive month is October at $214 per night.

What is the cheapest day to book Sheraton Surabaya Hotel & Towers?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Sheraton Surabaya Hotel & Towers is Sunday, with an average nightly rate of $168. The most expensive day is Thursday at $237 per night.

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Where is Sheraton Surabaya Hotel & Towers located?

    Sheraton Surabaya Hotel & Towers is located at Jalan Embong Malang 25-31 in Tegalsari, 2 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Sheraton Surabaya Hotel & Towers.

  • When is check-in time and check-out time at Sheraton Surabaya Hotel & Towers?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Surabaya Hotel & Towers.

  • Does Sheraton Surabaya Hotel & Towers offer free Wi-Fi?

    Yes, Sheraton Surabaya Hotel & Towers offers free Wi-Fi.

  • Does Sheraton Surabaya Hotel & Towers offer free parking?

    Yes, Sheraton Surabaya Hotel & Towers offers free parking.

  • How far is Sheraton Surabaya Hotel & Towers from the airport?

    Sheraton Surabaya Hotel & Towers is 14 km from Surabaya Juanda. Sheraton Surabaya Hotel & Towers is 73.8 km from Malang.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool on-site.

  • How does KAYAK find such great Sheraton Surabaya Hotel & Towers hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Surabaya Hotel & Towers in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Surabaya Hotel & Towers and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Surabaya Hotel & Towers.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
18% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,253 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant$137+
4-star hotel
73% cheaperTunjungan Hotel8 Excellent (664 reviews)0.19 kmOutdoor pool, Fitness centre, Restaurant$45+
4-star hotel
62% cheaperSwiss-Belinn Tunjungan Surabaya8.8 Excellent (1,100 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant$63+
5-star hotel
7% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (1,859 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$153+

Cheapest

See cheapest stays in Surabaya
2-star hotel
94% cheaper
KoolKost Syariah near Tunjungan Plaza 2
3.5 Mediocre (3 reviews)0.93 km$11+
1-star hotel
93% cheaper
Oyo 139 Paprica 2
8.6 Excellent (47 reviews)0.5 kmRoom service, Free Wi-Fi, Cable or satellite TV$12+
2-star hotel
93% cheaper
OYO 93863 Dv Homestay Syariah Genteng
0.63 kmFlat-screen TV$12+
3-star hotel
92% cheaper
Hotel O Genteng Near Genteng Market Formerly Uno Hotel
5.9 Okay (81 reviews)0.5 kmRestaurant, Room service, Free Wi-Fi$14+

Most recommended

See most recommended stays in Surabaya
4-star hotel
18% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,253 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant$137+
5-star hotel
7% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (1,859 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$153+
4-star hotel
49% cheaper
Platinum Hotel Tunjungan Surabaya
9.3 Excellent (1,076 reviews)0.58 kmOutdoor pool, Fitness centre, Restaurant$84+
5-star hotel
9% cheaperJW Marriott Hotel Surabaya9.2 Excellent (1,189 reviews)0.55 kmOutdoor pool, Fitness centre, Restaurant$150+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
2.0 km
Surabaya Juanda
14.0 km

Everything you need to know for your stay in Surabaya

Complete your trip to Surabaya

Flights to Surabaya
Hotels in Surabaya