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Sheraton Surabaya Hotel & Towers

5 stars
9.1
Wonderful
based on 934 reviews
934 reviews
Jalan Embong Malang 25-31, Surabaya 60261, Indonesia
Jalan Embong Malang 25-31, Surabaya
+62 315 468 000
Tue 13/10
-
Wed 14/10
2 guests, 1 room
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Restaurant
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Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Experience the essence of Surabaya Indonesia at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free WiFi, a full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya Indonesia.
9.1
Wonderful
934 reviews

Latest deals for Sheraton Surabaya Hotel & Towers

Tue 13/10
-
Wed 14/10
Deals from
$174
•Cheapest rate per night
Compare prices for Deluxe room, Classic room and 11 more Sheraton Surabaya Hotel & Towers deals.
Deluxe room, 1 king bed
$174
nightly with VAT
Classic room, 1 king bed
$247
nightly with VAT
King room, 1 king bed
$1,429
nightly with VAT
Deluxe room, bed type unknown
$176
nightly with VAT
King room, bed type unknown
$248
nightly with VAT
Deluxe room, 2 double beds
$182
nightly with VAT
Classic room, bed type unknown
$298
nightly with VAT
Deluxe room, 1 king bed
$184
nightly with VAT
Classic room, 1 king bed
$306
nightly with VAT
Deluxe room, 1 king bed
$187
nightly with VAT
Deluxe room, 2 double beds
$189
nightly with VAT
Deluxe room, bed type unknown
$191
nightly with VAT
Classic room, bed type unknown
$195
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Amenities at Sheraton Surabaya Hotel & Towers

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Reviews of Sheraton Surabaya Hotel & Towers

9.1
Wonderful
934 verified ratings
Wonderful
605
Very good
161
Good
84
Okay
42
Fair
22
Mediocre
9
Poor
11

Summary of reviews

Guests say
Guests overwhelmingly praise the hotel for its exceptional service, with staff described as friendly, attentive, and professional across all areas, from check-in to the restaurant and club lounge. The location is highly valued, offering direct access to Tunjungan Plaza and proximity to city attractions. Breakfast receives frequent compliments for its variety and quality, with special touches for guests. Cleanliness and comfortable beds are also noted as positives. Some minor issues include outdated rooms, soundproofing, and parking policy, but these do not overshadow the overall positive experience.
AI-generated from customer reviews
Service10 out of 10
Location10 out of 10
Breakfast9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort8 out of 10
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Location

Jalan Embong Malang 25-31, Surabaya 60261

What's nearby

  • Tunjungan Plaza260 m
  • BG Junction0.9 km
  • Taman Hiburan Rakyat1 km
  • World Trade Centre1 km
  • Surabaya Plaza Shopping Mall1.1 km
  • Monumen Kapal Selam1.4 km
  • Pasar Turi Train Station1.8 km
  • Heroic Monument1.9 km
  • Gelora 10 November Stadium2.2 km
  • Jembatan Merah Plaza Mall2.9 km
  • Museum Mpu Tantular3.6 km
  • Surabaya Town Square3.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
Licence number: 55110, 8120112040084

Sheraton Surabaya Hotel & Towers

Which month has the cheapest rates at Sheraton Surabaya Hotel & Towers?

The cheapest month to stay at Sheraton Surabaya Hotel & Towers is May, with an average nightly rate of $178. The most expensive month is January at $239 per night.

What is the cheapest day to book Sheraton Surabaya Hotel & Towers?

The cheapest day to book Sheraton Surabaya Hotel & Towers is Sunday, with an average nightly rate of $176. The most expensive day is Thursday at $195 per night.

FAQs when booking at Sheraton Surabaya Hotel & Towers

  • Where is Sheraton Surabaya Hotel & Towers located?

    Sheraton Surabaya Hotel & Towers is located at Jalan Embong Malang 25-31 in Tegalsari, 2 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Sheraton Surabaya Hotel & Towers.

  • When is check-in time and check-out time at Sheraton Surabaya Hotel & Towers?

    Check-in time is 15:00 and check-out time is 12:00 at Sheraton Surabaya Hotel & Towers.

  • Does Sheraton Surabaya Hotel & Towers offer free Wi-Fi?

    Yes, Sheraton Surabaya Hotel & Towers offers free Wi-Fi.

  • Does Sheraton Surabaya Hotel & Towers offer free parking?

    Yes, Sheraton Surabaya Hotel & Towers offers free parking.

  • How far is Sheraton Surabaya Hotel & Towers from the airport?

    Sheraton Surabaya Hotel & Towers is 14 km from Surabaya Juanda. Sheraton Surabaya Hotel & Towers is 73.8 km from Malang.

  • Does Sheraton Surabaya Hotel & Towers have a pool?

    Yes, Sheraton Surabaya Hotel & Towers has a pool on-site.

  • How does KAYAK find such great Sheraton Surabaya Hotel & Towers hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Surabaya Hotel & Towers in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Surabaya Hotel & Towers and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Surabaya Hotel & Towers.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
20% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,282 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant$143+
4-star hotel
72% cheaperTunjungan Hotel8 Excellent (802 reviews)0.19 kmOutdoor pool, Fitness centre, Restaurant$50+
4-star hotel
62% cheaperSwiss-Belinn Tunjungan Surabaya9 Excellent (1,372 reviews)0.28 kmOutdoor pool, Fitness centre, Restaurant$69+
5-star hotel
7% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (2,015 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$166+

Cheapest

See cheapest stays in Surabaya
2-star hotel
94% cheaper
OYO 93863 Dv Homestay Syariah Genteng
0.63 kmWi-Fi, Flat-screen TV, Cable or satellite TV$11+
2-star hotel
94% cheaper
KoolKost Syariah near Tunjungan Plaza 2
3.5 Mediocre (3 reviews)0.93 km$11+
1-star hotel
93% cheaper
Oyo 139 Paprica 2
8.6 Excellent (47 reviews)0.5 kmRoom service, Free Wi-Fi, Cable or satellite TV$13+
3-star hotel
91% cheaper
Hotel O Genteng Near Genteng Market Formerly Uno Hotel
6.9 Good (193 reviews)0.5 kmRestaurant, Room service, Free Wi-Fi$17+

Most recommended

See most recommended stays in Surabaya
4-star hotel
20% cheaperFour Points by Sheraton Surabaya, Tunjungan Plaza9.4 Excellent (1,282 reviews)0.15 kmOutdoor pool, Fitness centre, Restaurant$143+
4-star hotel
49% cheaper
Platinum Hotel Tunjungan Surabaya
9.4 Excellent (1,445 reviews)0.58 kmOutdoor pool, Fitness centre, Restaurant$91+
5-star hotel
7% cheaperMajapahit Hotel Surabaya - MGallery Collection9.3 Excellent (2,015 reviews)0.29 kmOutdoor pool, Fitness centre, Restaurant$166+
5-star hotel
32% cheaper
DoubleTree by Hilton Surabaya
9.3 Excellent (1,458 reviews)0.65 kmOutdoor pool, Fitness centre, Restaurant$122+

Good to know

Distance to city centre

Nearest airport

Distance to airport

2.0 km
Surabaya Juanda
14.0 km

More options for your stay in Surabaya

Complete your trip to Surabaya

Flights to Surabaya
Hotels in Surabaya