Best Surabaya hotels near Monumen Kapal Selam
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and French cuisine in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation and style for your visit to Indonesia.
Overall 9.3 Excellent
Based on 9,074 reviews
All reviews
- All reviews
- Business
- Solo
- Couples
- Families
Excellent
8.8
Pros: The amount of amenities inside the hotel makes you want to visit it all, the restaurants are awesome and the 21st floor lounge is an elegant environment with an interesting buffet during happy hour.
Excellent
10.0
Pros: Great breakfast! Super clean spa area! Very attentive personnel ! Great experience ! I will come again!
Excellent
10.0
Pros: Spotlessly clean
Excellent
9.6
Pros: Everythings
Excellent
9.2
Pros: Friendly staff. Excellent Breakfast and vefy good location
Excellent
8.3
Pros: Good room size. Comfortable bedding. Front desk staff and concierge staff very welcoming, professional and accommodating. excellent breakfast; very good selection.
Excellent
8.3
Pros: Location, breakfast, service
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: Breakfast so good and hotel staff so kind...
Details
Reviews
Overall 9.3 Excellent
Based on 9,074 reviews
Service
9.3
Room
9.1
Food
9.0
Location
9.0
Breakfast
9.0
Comfort
8.8
Pool
8.7
Vibe
8.6
Amenities
8.5
WiFi
7.3
Breakfast
9.1
Location
9.0
Service
8.8
Room
8.6
Comfort
8.3
Vibe
7.2
Value
6.7
Location
9.1
Room
8.7
Comfort
8.7
Service
9.4
Location
9.2
Comfort
8.9
Breakfast
8.8
Room
8.7
Service
9.3
Breakfast
9.0
Location
8.9
Food
8.8
Room
8.6
Value
6.9
8.8 Excellent
Pros: The amount of amenities inside the hotel makes you want to visit it all, the restaurants are awesome and the 21st floor lounge is an elegant environment with an interesting buffet during happy hour.
Cons: Pool area too much noisy and with small damages to beds, definitely not a 5 star level.
10.0 Excellent
Pros: Great breakfast! Super clean spa area! Very attentive personnel ! Great experience ! I will come again!
Cons:
10.0 Excellent
Pros: Spotlessly clean
Cons:
9.6 Excellent
Pros: Everythings
Cons: Nothing
9.2 Excellent
Pros: Friendly staff. Excellent Breakfast and vefy good location
Cons: The Pool acces wich almost closed in the weekend during our Stay because of private Weddings or Birthdays. My kids was so excited to see the pool from our room and they always wanted to go to swimm but unfortunately closed for private event. We stayed for 3 nights but our room was only once cleaned up.
8.3 Excellent
Pros: Good room size. Comfortable bedding. Front desk staff and concierge staff very welcoming, professional and accommodating. excellent breakfast; very good selection.
Cons: I was refused from entering breakfast area due to wearing room slippers. Female staff member was quite rude in telling me off. Hotel guests should be informed upon checking in or prior to breakfast about dress code. I have never had this issue in Marriott hotels around the world only this one.
8.3 Excellent
Pros: Location, breakfast, service
Cons: The room decoration is quite old
10.0 Excellent
Pros: Everything
Cons: Nothing all the best
8.8 Excellent
Pros: Breakfast so good and hotel staff so kind...
Cons: Nothing
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and French cuisine in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation and style for your visit to Indonesia.
Experience five-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our luxury hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts, golf putting range and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, we look forward to seeing you at our hotel in Surabaya, Indonesia.
Overall 9.3 Excellent
Based on 7,283 reviews
All reviews
- All reviews
- Business
- Families
- Solo
Excellent
9.2
Pros: The bed and pillows were super comfy, the view from my room was great, the staffs were friendly and nice, love the breakfast buffet.
Good
7.9
Pros: The staff is extremely helpful although I arrive very late. They make sure that I have all my needs taken care of. Superb choices of breakfast! Absolutely YUMMILIOUS!
Excellent
10.0
Pros: Staff, connection to shopping mall
Good
7.5
Pros: Location
Excellent
9.2
Pros: The location, the mall, the bed, the cleanliness, the facility
Excellent
8.8
Pros: i stayed with mum in a wheelchair. All staff have been very helpful and all smiles. Thanks for the nice stay.
Excellent
9.2
Pros: Great location for TP mall; clean room; nice pool.
Excellent
10.0
Pros: The suite was big, clean and comfortable. Well maintained. The breakfast was better than average. Fresh juice and good coffee. The stuff was very friendly. I can recommend this hotel
Excellent
8.3
Pros: Location...location...location
Details
Reviews
Overall 9.3 Excellent
Based on 7,283 reviews
Wellness
9.8
Service
9.4
Location
9.4
Food
8.9
Breakfast
8.7
Comfort
8.6
Room
8.3
WiFi
8.2
Bar
7.0
Value
5.8
Service
9.6
Location
9.6
Breakfast
8.3
Room
7.1
Value
6.4
Vibe
5.8
Location
9.5
Service
9.3
Room
7.7
Vibe
7.0
Location
9.4
Food
8.5
9.2 Excellent
Pros: The bed and pillows were super comfy, the view from my room was great, the staffs were friendly and nice, love the breakfast buffet.
Cons: The bathroom was a bit outdated but worked perfectly fine. But could not use the hairdryer in the bathroom cos no socket to plug it in so I have to use the one near the bed.
7.9 Good
Pros: The staff is extremely helpful although I arrive very late. They make sure that I have all my needs taken care of. Superb choices of breakfast! Absolutely YUMMILIOUS!
Cons:
10.0 Excellent
Pros: Staff, connection to shopping mall
Cons: Nothing
7.5 Good
Pros: Location
Cons:
9.2 Excellent
Pros: The location, the mall, the bed, the cleanliness, the facility
Cons:
8.8 Excellent
Pros: i stayed with mum in a wheelchair. All staff have been very helpful and all smiles. Thanks for the nice stay.
Cons: Property is in need for an upgrade.
9.2 Excellent
Pros: Great location for TP mall; clean room; nice pool.
Cons: It’s definitely not modern; i saw they were already remodeling the upper floors, will be awesome when we come back in a couple years?
10.0 Excellent
Pros: The suite was big, clean and comfortable. Well maintained. The breakfast was better than average. Fresh juice and good coffee. The stuff was very friendly. I can recommend this hotel
Cons:
8.3 Excellent
Pros: Location...location...location
Cons: Old tired rooms ,old and tired bath room ...with mold everywhere...definitely not worth the high price for me!
Experience five-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our luxury hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts, golf putting range and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, we look forward to seeing you at our hotel in Surabaya, Indonesia.
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with comfortable accommodation, modern amenities and award-winning service. Well-appointed rooms and suites offer everything you need to travel the way you like - from complimentary Wi-Fi and LED TVs with cable channels to our plush Four Comfort Bed, 24-hour room service and slippers in the bathroom. Elsewhere at the hotel, you can enjoy a great meal at Lime, our on-site restaurant, or sip a cup of coffee at the Lobby Lounge. Maintain your fitness in our 24-hour gym, or take a dip in the outdoor pool. Those planning events in Surabaya will appreciate our modern and adaptable venues, which include a ballroom and several conference rooms. In the mood to explore? In addition to being directly connected Tunjungan Plaza, the city's largest shopping and entertainment destination, we're a short distance from historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a great stay.
Overall 9.3 Excellent
Based on 5,002 reviews
All reviews
- All reviews
- Business
- Families
- Solo
- Couples
Good
6.7
Pros: It is clean, tindy, friendly staff, great location
Excellent
8.3
Pros: Nice, clean rooms, smooth check in, good location, excellent breakfast
Excellent
10.0
Pros: It is excellent and NO other words !!!!
Excellent
10.0
Pros: Clean and modern hotel
Excellent
8.8
Pros: Comfortable well equipped room
Okay
5.4
Pros: The restaurant staff. Very welcoming and make you forget all negative experience you had with the hotel. Honestly I forgot the name of the young lady who served me. She made my day with her smile..
Mediocre
2.5
Pros: No!
Excellent
10.0
Pros: the room is very clean and very comfortable. the staff is very kind and helpful.
Details
Reviews
Overall 9.3 Excellent
Based on 5,002 reviews
Cleanliness
9.6
Service
9.5
WiFi
9.4
Breakfast
9.3
Vibe
9.3
Food
9.2
Location
9.2
Room
8.9
Comfort
8.5
Cleanliness
9.6
Location
9.5
Food
9.4
Breakfast
9.2
Vibe
9.0
Service
9.0
Room
8.2
Service
9.6
Food
9.3
Breakfast
9.3
Vibe
9.2
Location
9.0
Room
8.7
Service
9.6
Location
9.3
Breakfast
9.3
Food
8.8
Room
8.4
Vibe
8.2
Amenities
6.8
Service
9.6
Food
9.2
Location
9.2
Room
8.6
6.7 Good
Pros: It is clean, tindy, friendly staff, great location
Cons: In side hotel no smoking area, no massage available, long queue for lift
8.3 Excellent
Pros: Nice, clean rooms, smooth check in, good location, excellent breakfast
Cons: What I DIDN'T like was being chased into the lift by 2 ladies, offering my massage during the way to my room!! Those 2 were clearly sitting in the lobby waiting for "victims", and I'm sure your staff was aware of their presence. Management should ensure those kind of persons are not allowed into the hotel lobby!!
10.0 Excellent
Pros: It is excellent and NO other words !!!!
Cons: I don't know.
10.0 Excellent
Pros: Clean and modern hotel
Cons: Wonderful hotel ..excellent staff
8.8 Excellent
Pros: Comfortable well equipped room
Cons: Small room for the price and nothing around teh hotel except the mall
5.4 Okay
Pros: The restaurant staff. Very welcoming and make you forget all negative experience you had with the hotel. Honestly I forgot the name of the young lady who served me. She made my day with her smile..
Cons: Staff are not trained properly. When we came to checkin we were delayed by 45 mts coz we told them to change the names in the profile. We booked 4 rooms under one name . The receptionist was very unprofessional and the supervisor could not give us a solution. Kept us saying this is travel agent despite we were informing on booking.com experience. Ultimately I had to login again and do the changes.
2.5 Mediocre
Pros: No!
Cons: No non smoking room available for my 1st I stay and they offered non smoking room since 2nd day, actually I am ok. BUT the room facility is terrible: smoking room : At lower floor - Ants is everywhere in room, and feel annoyed about the voice from temple at night. Non smoking room: Top floor of the hotel - tap water is terrible. It is the 1st time I use bottle water for teeth brushing and go to shower at swimming pool’s shower facility!!
10.0 Excellent
Pros: the room is very clean and very comfortable. the staff is very kind and helpful.
Cons: the lunch menu didnt have many options. and the taste could have been better
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with comfortable accommodation, modern amenities and award-winning service. Well-appointed rooms and suites offer everything you need to travel the way you like - from complimentary Wi-Fi and LED TVs with cable channels to our plush Four Comfort Bed, 24-hour room service and slippers in the bathroom. Elsewhere at the hotel, you can enjoy a great meal at Lime, our on-site restaurant, or sip a cup of coffee at the Lobby Lounge. Maintain your fitness in our 24-hour gym, or take a dip in the outdoor pool. Those planning events in Surabaya will appreciate our modern and adaptable venues, which include a ballroom and several conference rooms. In the mood to explore? In addition to being directly connected Tunjungan Plaza, the city's largest shopping and entertainment destination, we're a short distance from historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a great stay.
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 9.2 Excellent
Based on 4,185 reviews
All reviews
- All reviews
- Families
- Business
Excellent
8.3
Pros: Wonderful buffet breakfast, beautiful environment, the piano music played in the lobby sounds very pleasant, and good service
Excellent
10.0
Pros: Clean, spacious, reasonable price, good location, friendly and helpful staff
Excellent
10.0
Pros: The breakfast is just amazing! The food is great, but the atmosphere and the way how they are serving so many different cuisine ( local mostly!) is just shockingly. The restaurant upstairs on 3rd floor serving amazing local dishes! Highly recommend!
Excellent
10.0
Pros: A city hotel that incorporated nature into its design, making it a relaxing stay for anyone who needs to be in the city but likes the outdoors
Good
6.7
Pros: Great location, friendly and helpful staffs. Nice big garden and lobby.
Excellent
10.0
Pros: Breakfast is a feast.
Excellent
9.6
Pros: All staff is friendly & room service was good and efficient. The environment makes me feel calm & comfort during the stay. The location is near to Tunjungan plaza & others shop. It is very convenient. Recommended for Honey moon as well.
Excellent
10.0
Pros: The best hotel in town..
Excellent
8.3
Pros: Breakfast was good. Even the location is in the heart of the city, it has very relaxing vibe to it.
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Details
Reviews
Overall 9.2 Excellent
Based on 4,185 reviews
Comfort
9.4
Location
9.3
Food
9.2
Breakfast
9.2
Amenities
9.1
Pool
9.0
Service
8.8
Room
8.7
Vibe
8.6
WiFi
6.5
Food
9.1
Breakfast
9.1
Vibe
8.2
Room
7.8
Breakfast
8.8
Room
8.2
Vibe
8.0
8.3 Excellent
Pros: Wonderful buffet breakfast, beautiful environment, the piano music played in the lobby sounds very pleasant, and good service
Cons: Everything is fine. Just a little bit far away from the airport
10.0 Excellent
Pros: Clean, spacious, reasonable price, good location, friendly and helpful staff
Cons: All good
10.0 Excellent
Pros: The breakfast is just amazing! The food is great, but the atmosphere and the way how they are serving so many different cuisine ( local mostly!) is just shockingly. The restaurant upstairs on 3rd floor serving amazing local dishes! Highly recommend!
Cons:
10.0 Excellent
Pros: A city hotel that incorporated nature into its design, making it a relaxing stay for anyone who needs to be in the city but likes the outdoors
Cons: Massage option was overpriced and the massage room was very underwhelming considering how beautiful the rest of the hotel was
6.7 Good
Pros: Great location, friendly and helpful staffs. Nice big garden and lobby.
Cons: Bathroom needs renewal and improvement on cleanliness.
10.0 Excellent
Pros: Breakfast is a feast.
Cons:
9.6 Excellent
Pros: All staff is friendly & room service was good and efficient. The environment makes me feel calm & comfort during the stay. The location is near to Tunjungan plaza & others shop. It is very convenient. Recommended for Honey moon as well.
Cons: All good.
10.0 Excellent
Pros: The best hotel in town..
Cons:
8.3 Excellent
Pros: Breakfast was good. Even the location is in the heart of the city, it has very relaxing vibe to it.
Cons: The staff forgot to give the deposit money back, so I need to go to hotel again the next day to get the money back.
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Rich in history, Hotel Majapahit Surabaya is a national landmark resort, a source of national pride and history that blends romance and elegance, featuring classic architecture and manicured gardens. Ideal for business and leisure travel, with easy access to business district and the biggest malls and conference centers, the hotel features 143 rooms, 2 restaurants, a lobby lounge and a bar, 8 meeting rooms, a ballroom, swimming pool, Jacuzzi, gym, and spa.
Overall 9.1 Excellent
Based on 5,138 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Surabaya is the city where my parents met each other and lived until 1958. Hotel Majapahit is the best place to stay for me, exploring the city and its history. A friendly staff welcoms the guests. The colonial style of the interior and exterior is something you will like. My room was perfect. The breakfast buffet very lush. I am certainly coming back. Sumpai jumpa.
Excellent
10.0
Pros: Fantastic value for a 5-star hotel. Amazing hotel room, which even has a seating area with comfortable sofas and even a writing desk!
Excellent
10.0
Pros: The breakfast was fantastic offering everything you could wish for plus it started early. Location was good very close to a huge shopping mall with lots of restaurants to choose from.
Excellent
9.6
Pros: Beautiful colonial hotel. Luxury room with a very interesting price. Huge room
Excellent
9.6
Pros: This is a really nice hotel built in 1910. The rooms are beautiful with comfortable beds and AC. The staff were very friendly and attentive. We had an amazing stay here, the breakfast was also delicious with a huge choice.
Excellent
10.0
Pros: Very helpful staff and excellent rooms, especially the Heritage when we stayed the second time.
Excellent
9.2
Pros: Loved the bread and butter pudding at breakfast and the feeling of staying in a calm and very green oasis. Brilliant location in the city
Excellent
10.0
Pros: Everything was excellent.
Okay
5.4
Pros: We loved the rich history of the hotel and the amazing art deco furniture. Breakfast was delicious too.
Details
Reviews
Overall 9.1 Excellent
Based on 5,138 reviews
Location
9.2
Service
8.8
Wellness
8.7
Vibe
8.7
Amenities
8.7
Comfort
8.4
Breakfast
8.4
Pool
8.3
WiFi
8.2
Room
8.0
Bar
5.6
Cleanliness
5.2
Location
9.2
Wellness
8.8
Breakfast
8.7
Service
8.5
Vibe
8.4
Room
7.6
Cleanliness
4.3
Service
9.2
Location
9.2
Wellness
8.8
Breakfast
8.7
Vibe
8.4
Comfort
8.0
Room
7.3
Cleanliness
5.0
Location
9.2
Comfort
8.7
Vibe
8.5
Breakfast
8.4
Service
7.8
Room
7.3
Cleanliness
4.6
Service
9.1
Location
9.0
Amenities
9.0
Vibe
8.5
Breakfast
8.2
Room
7.6
Bar
6.1
10.0 Excellent
Pros: Surabaya is the city where my parents met each other and lived until 1958. Hotel Majapahit is the best place to stay for me, exploring the city and its history. A friendly staff welcoms the guests. The colonial style of the interior and exterior is something you will like. My room was perfect. The breakfast buffet very lush. I am certainly coming back. Sumpai jumpa.
Cons:
10.0 Excellent
Pros: Fantastic value for a 5-star hotel. Amazing hotel room, which even has a seating area with comfortable sofas and even a writing desk!
Cons:
10.0 Excellent
Pros: The breakfast was fantastic offering everything you could wish for plus it started early. Location was good very close to a huge shopping mall with lots of restaurants to choose from.
Cons: Only downfall was The Maj pub, it was a totally smoking area and for non-smokers this was certainly a 'no-go' area.
9.6 Excellent
Pros: Beautiful colonial hotel. Luxury room with a very interesting price. Huge room
Cons: The fridge in the room makes a lot noise. This shouldn't happen in a hotel of this quality.
9.6 Excellent
Pros: This is a really nice hotel built in 1910. The rooms are beautiful with comfortable beds and AC. The staff were very friendly and attentive. We had an amazing stay here, the breakfast was also delicious with a huge choice.
Cons:
10.0 Excellent
Pros: Very helpful staff and excellent rooms, especially the Heritage when we stayed the second time.
Cons:
9.2 Excellent
Pros: Loved the bread and butter pudding at breakfast and the feeling of staying in a calm and very green oasis. Brilliant location in the city
Cons:
10.0 Excellent
Pros: Everything was excellent.
Cons:
5.4 Okay
Pros: We loved the rich history of the hotel and the amazing art deco furniture. Breakfast was delicious too.
Cons: Unfortunately the hotel is very run down and dirty - I actually found a discarded toenail on the carpet! So sad to see such a beautiful heritage building go so far downhill.
Rich in history, Hotel Majapahit Surabaya is a national landmark resort, a source of national pride and history that blends romance and elegance, featuring classic architecture and manicured gardens. Ideal for business and leisure travel, with easy access to business district and the biggest malls and conference centers, the hotel features 143 rooms, 2 restaurants, a lobby lounge and a bar, 8 meeting rooms, a ballroom, swimming pool, Jacuzzi, gym, and spa.
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
Overall 9.0 Excellent
Based on 14,184 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9.6
Pros: Decoration, very warm staff make me feel like home,
Good
7.5
Pros: My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.
Good
7.9
Pros: room is very comfortable and meet our expectation, breakfast at here has many optional from Indonesian food till the western choices, the staff really support and give us a pleasant time
Good
7.9
Pros: Spa facilities are good and the food also.
Good
7.9
Pros: breakfast is great
Excellent
8.3
Pros: My room is very clean and comfy. Staffs were helpful when I had several problems with the shower and internet.
Good
7.9
Pros: Every things are OK except the Wifi very weak amd some time not working during 3 days
Okay
5.4
Good
7.5
Pros: Quiet area, staff and food.
Good
6.7
Details
Reviews
Overall 9.0 Excellent
Based on 14,184 reviews
Service
9.3
Food
9.0
Breakfast
8.6
Location
7.8
Room
7.5
WiFi
6.3
Comfort
5.9
Service
8.9
Breakfast
8.1
Location
8.0
Food
7.8
Cleanliness
7.1
Amenities
7.1
Room
6.7
Comfort
5.3
WiFi
4.6
Service
8.9
Breakfast
8.5
Vibe
8.3
Room
7.5
Location
7.5
Cleanliness
7.1
Comfort
5.7
WiFi
4.5
Food
9.0
Service
8.9
Breakfast
8.5
Location
7.6
Cleanliness
6.7
Room
6.0
Comfort
5.3
Service
9.1
Food
8.8
Breakfast
8.2
Location
7.6
Cleanliness
7.0
Room
6.6
Comfort
5.6
9.6 Excellent
Pros: Decoration, very warm staff make me feel like home,
Cons: For break fast should increase the quality of food, for food quality in break fast session i give rate fair enough.
7.5 Good
Pros: My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.
Cons:
7.9 Good
Pros: room is very comfortable and meet our expectation, breakfast at here has many optional from Indonesian food till the western choices, the staff really support and give us a pleasant time
Cons: the water color not quite right and the air conditioner in our room is centralized so we must choose one temperature for every room we living
7.9 Good
Pros: Spa facilities are good and the food also.
Cons: Wedding taking place right outside the elevator on the 2nd floor where our rooms were. Had to almost walk throught it. Rooms are not soundproof, we could hear all the noise from the pool.
7.9 Good
Pros: breakfast is great
Cons: the shower handle was broken
8.3 Excellent
Pros: My room is very clean and comfy. Staffs were helpful when I had several problems with the shower and internet.
Cons: Seems like the drain in our shower is a little bit blocked and some water spilled to the toilet area during shower.
7.9 Good
Pros: Every things are OK except the Wifi very weak amd some time not working during 3 days
Cons: Location, room, swimming pool
5.4 Okay
Pros:
Cons: The hotel smelt of damp and cigarettes, the carpets were absolutely filthy. The first night the pool was closed for a wedding without warning. The breakfast was expensive and lacked very much of anything that wasn’t fried. More attention seems to be paid to weddings than to people staying in the hotel
7.5 Good
Pros: Quiet area, staff and food.
Cons: Housekeeping opened the door without permission.
6.7 Good
Pros:
Cons: cannot get two keycard for twin sharing room is under standard service
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
Location This hotel is located in the heart of Surabaja. Facilities The hotel provides a transfer service, room service, a conference room and a business centre. Wireless internet access is provided in public areas. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. A minibar is provided. Guests will also find a refrigerator included among the standard features. Equipped with a telephone, a TV and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a hairdryer. Sports/Entertainment Guests can enjoy a refreshing swim in the outdoor pool area. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. Meals The dining area includes a restaurant and a café. A generous breakfast buffet guarantees a great start to the day.
Overall 9.0 Excellent
Based on 5,869 reviews
All reviews
- All reviews
Excellent
8.8
Pros: Location easy to find, near the main road. the room is clean and comfort, the staff is friendly. Easy to find food, near restaurant and coffee shop.
Excellent
8.8
Pros: The staff attentiveness, their effort to provide extra mile services. The great location, the food.
Okay
5.8
Pros: Nice room and spacious. Nice pool. Helpful staff.
Good
7.1
Pros: The rooms was good. and the service staff was friendly.
Excellent
8.8
Pros: The room is comfort, breakfast full of variant, and the staff was friendly
Good
7.9
Pros: clean rooms, friendly staff, good breakfast selection
Excellent
10.0
Pros: All the concept.. food, room, facilities, swimming pool, kids club, the services from all staff.. i love it..
Good
6.3
Pros: location, comfort
Excellent
10.0
Pros: Clean and spacious rooms. Comfortable bedding. Friendly staff. While it is located slightly away from the city centre, there are many Go-Jek/ Blue Thunderbird drivers around, hence it is not very inconvenient to travel around.
Good
7.5
Pros: Good Breakfast. Comfortable bed. The Loby smelled Nice.
Details
Reviews
Overall 9.0 Excellent
Based on 5,869 reviews
Service
9.6
WiFi
9.6
Amenities
9.1
Cleanliness
9.1
Breakfast
9.1
Vibe
9.0
Food
8.9
Room
8.8
Location
8.7
8.8 Excellent
Pros: Location easy to find, near the main road. the room is clean and comfort, the staff is friendly. Easy to find food, near restaurant and coffee shop.
Cons:
8.8 Excellent
Pros: The staff attentiveness, their effort to provide extra mile services. The great location, the food.
Cons:
5.8 Okay
Pros: Nice room and spacious. Nice pool. Helpful staff.
Cons: It was Ramadan and they don't offer spa and massage service! We are tourists. I always leave others live their own beliefs but its not fair that we are on holiday in a TOURIST hotel and they don't do massages or sell alcohol because of Ramadan! its nonsense. So I couldn't order beer, no cocktails and no massages while we were on HOLIDAY! Apart from that we wanted to use the spa and jacuzzi...we had to use SEPARATE jacuzzis! For men only and for women only! Again we are in a tourist Hotel! if they have Muslim beliefs which I accept, they should have done one Jacuzzi for tourists which is mixed and one for men and for woman for their traditions. Simply a no no for me. out dated and a pity for such renowned hotels. Mind you...Ramadan is a whole month...so whole month without these services!
7.1 Good
Pros: The rooms was good. and the service staff was friendly.
Cons: NA
8.8 Excellent
Pros: The room is comfort, breakfast full of variant, and the staff was friendly
Cons:
7.9 Good
Pros: clean rooms, friendly staff, good breakfast selection
Cons: Nothing really.....
10.0 Excellent
Pros: All the concept.. food, room, facilities, swimming pool, kids club, the services from all staff.. i love it..
Cons: Nothing
6.3 Good
Pros: location, comfort
Cons: jacuzzi not working, sauna break down swimming pool under maintenance
10.0 Excellent
Pros: Clean and spacious rooms. Comfortable bedding. Friendly staff. While it is located slightly away from the city centre, there are many Go-Jek/ Blue Thunderbird drivers around, hence it is not very inconvenient to travel around.
Cons: Not applicable.
7.5 Good
Pros: Good Breakfast. Comfortable bed. The Loby smelled Nice.
Cons: There was a small cockroach on top of the table where they prepared eggs. The water pressure in the shower was very low. Sound proof between rooms is very poor. Can hear people coughing and their phones vibrating on table.
Location This hotel is located in the heart of Surabaja. Facilities The hotel provides a transfer service, room service, a conference room and a business centre. Wireless internet access is provided in public areas. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain comfortable temperatures. Guests are sure to get a good night's sleep in the double bed. A minibar is provided. Guests will also find a refrigerator included among the standard features. Equipped with a telephone, a TV and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a hairdryer. Sports/Entertainment Guests can enjoy a refreshing swim in the outdoor pool area. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. Meals The dining area includes a restaurant and a café. A generous breakfast buffet guarantees a great start to the day.
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
Overall 8.9 Excellent
Based on 3,257 reviews
All reviews
- All reviews
- Families
Good
7.9
Pros: The room is clean and comfortable. And it located in the center of town, make it easy to travel around.
Excellent
8.8
Pros: The breakfast is great! The legend elmi foods. Especially the “Sop Buntut” must try!
Excellent
8.3
Pros: Good staff ja good enough swimming pool.
Excellent
9.2
Pros: All staff were welcoming. The concierge did great service and the receptionist gave me early check-in as I requested on the previous day. Room service is available at all time but restricted to some service. The hotel is located in the heart of Surabaya, so if you are solo traveller, the mall and nightlife venues are very close to the hotel.
Excellent
8.3
Pros: Good location, and good foods the hotel for business in town
Excellent
8.3
Pros: Near to Tunjungan Plaza and other attractions. Staff were very helpful.
Excellent
8.8
Pros: Comfortable bed, nice breakfast, and easy check in and check out
Excellent
9.2
Good
7.5
Pros: -Bed & pillows are soft and comfortable -Staff is helpful and nice -Heater is powerful -Wifi is strong -Room is clean
Excellent
8.3
Pros: Location, the hospitality of the staff, swimming pool, table tennis, taste of the meals
Details
Reviews
Overall 8.9 Excellent
Based on 3,257 reviews
Location
9.3
Breakfast
9.1
Food
9.0
Comfort
8.0
WiFi
8.0
Room
8.0
Service
7.9
Pool
7.8
Room
7.3
7.9 Good
Pros: The room is clean and comfortable. And it located in the center of town, make it easy to travel around.
Cons:
8.8 Excellent
Pros: The breakfast is great! The legend elmi foods. Especially the “Sop Buntut” must try!
Cons: Iron not included and got charged? Come on!
8.3 Excellent
Pros: Good staff ja good enough swimming pool.
Cons: I wish they will figure out how get a fresh scent to etage lobbies and towels.
9.2 Excellent
Pros: All staff were welcoming. The concierge did great service and the receptionist gave me early check-in as I requested on the previous day. Room service is available at all time but restricted to some service. The hotel is located in the heart of Surabaya, so if you are solo traveller, the mall and nightlife venues are very close to the hotel.
Cons: There were ants on my table and its possible that the previous tenants did not ask to get their dirty dishes removed from the room. Furthermore, my room has the poolside and carpark view. Loud music playing in the morning was coming from that direction but no surprise because it was the morning of the first long weekend.
8.3 Excellent
Pros: Good location, and good foods the hotel for business in town
Cons:
8.3 Excellent
Pros: Near to Tunjungan Plaza and other attractions. Staff were very helpful.
Cons:
8.8 Excellent
Pros: Comfortable bed, nice breakfast, and easy check in and check out
Cons: I think they need to renovate bedroom interiors and hallway.
9.2 Excellent
Pros:
Cons: Good breakfast-nya....
7.5 Good
Pros: -Bed & pillows are soft and comfortable -Staff is helpful and nice -Heater is powerful -Wifi is strong -Room is clean
Cons: -Breakfast choices are limited. -Room is noisy because facing the road. -Room do not provide hair dryer -Tanjung Plaza is a km away from the hotel
8.3 Excellent
Pros: Location, the hospitality of the staff, swimming pool, table tennis, taste of the meals
Cons: Old hotel, need to remove the old carpet
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
With a stay at Hotel Santika Pandegiling Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
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Overall 8.8 Excellent
Based on 4,198 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
10.0
Pros: The staffs are excellent. Great breakfast. Clean and neat.
Excellent
8.8
Pros: Very nice breakfast
Okay
5.4
Excellent
9.2
Pros: Location close to city and malls. Nice variety buffet breakfast. Lots of local/traditional dishes plus enough Western style to keep me happy. They washed our car each night.
Excellent
10.0
Pros: The room was clean clean and I like the location which is in the city. The reception, Ms Yuli was very helpful and friendly.
Excellent
8.3
Pros: The room was quite spacious. Location wise, the hotel is in the city center area. The breakfast was very nice. They serve many traditional meals and the food was good.
Good
7.9
Pros: the breakfast was great.. lots of choices
Good
6.3
Pros: Staff are friendly
Excellent
9.2
Pros: Amazed by the staff
Good
7.1
Pros: Room was great.
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Details
Reviews
Overall 8.8 Excellent
Based on 4,198 reviews
Breakfast
9.3
Cleanliness
9.1
Service
8.9
WiFi
8.9
Food
8.4
Room
8.2
Value
7.6
Location
7.6
Pool
0.4
Breakfast
9.4
Cleanliness
9.2
Service
9.1
Food
8.0
Room
7.8
Comfort
6.6
Breakfast
9.4
Cleanliness
8.9
Service
8.8
Food
8.6
Value
7.3
Room
7.2
Comfort
6.5
Breakfast
9.3
Service
8.7
Room
7.7
Comfort
6.7
10.0 Excellent
Pros: The staffs are excellent. Great breakfast. Clean and neat.
Cons: No swimming pool? should be around there somewhere
8.8 Excellent
Pros: Very nice breakfast
Cons: So many mosquito in the lounge area, especially at the front of the restaurant! Omg, I really upset about this matter.
5.4 Okay
Pros:
Cons: When i arrive at the room: AC wasnt cold enough, TV remote needs new batteries
9.2 Excellent
Pros: Location close to city and malls. Nice variety buffet breakfast. Lots of local/traditional dishes plus enough Western style to keep me happy. They washed our car each night.
Cons: Room service prices ridiculously high. No lift service down to basement parking so had to carry cases down stairs.
10.0 Excellent
Pros: The room was clean clean and I like the location which is in the city. The reception, Ms Yuli was very helpful and friendly.
Cons:
8.3 Excellent
Pros: The room was quite spacious. Location wise, the hotel is in the city center area. The breakfast was very nice. They serve many traditional meals and the food was good.
Cons: Noisy surroundings. During our stay, half of a day there was a loud prayer from the mosque across the street; and the other half day was a loud dangdut music from the warung (stall) across the street.
7.9 Good
Pros: the breakfast was great.. lots of choices
Cons:
6.3 Good
Pros: Staff are friendly
Cons: Mosquitoes found in lobby not feel comfortable at all. No bell/doorman at door upon my arrival. There was a lady staff help to open door when I at door with both hands full.
9.2 Excellent
Pros: Amazed by the staff
Cons:
7.1 Good
Pros: Room was great.
Cons: Very very noisy.
With a stay at Hotel Santika Pandegiling Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
With a stay at Aria Centra Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Surabaya? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.8 Excellent
Based on 3,853 reviews
All reviews
- All reviews
Good
7.9
Pros: The staff were friendly and helpful especially Mita at the front desk. Surabaya,streets were clean and safe.
Excellent
10.0
Pros: Fantastic location in the center of the ciy Friendly and helpful staff Good breakfast Nice quiet room with comfortable beds and good views
Good
7.9
Pros: Staff was polite and friendly
Excellent
10.0
Pros: Breakfast is delicious. Staff are friendly and helpful. Facilities are ok Comfortable
Excellent
10.0
Pros: Excellent breakfast. Spacious and clean room
Good
7.9
Pros: Room is clean and breakfast a lot of variety smoothly check in and check out
Excellent
9.6
Pros: Super good location in the center of Surabaya Nice and friendly staff Good breakfast Good value of money Highly recommended
Good
7.1
Pros: Great location. Easy access to the mall and also cery close to convenient store just awalking distance. Very nice comfy room. But the pool was under renivation when we came there. We booked the family room and Room was spacious and comfy
Excellent
10.0
Pros: Breakfast was fantastic, many varieties. Efficient, warm and friendly staff. Short walk to Tunjungan Shopping Mall.
Excellent
8.3
Pros: Location is very strategic
Details
Reviews
Overall 8.8 Excellent
Based on 3,853 reviews
WiFi
9.6
Value
8.9
Comfort
8.9
Cleanliness
8.9
Vibe
8.8
Service
8.7
Room
8.7
Breakfast
8.6
Location
7.0
Wellness
0.8
Pool
0.2
7.9 Good
Pros: The staff were friendly and helpful especially Mita at the front desk. Surabaya,streets were clean and safe.
Cons: The buffet food had variety but same each day. Bread were too dry.
10.0 Excellent
Pros: Fantastic location in the center of the ciy Friendly and helpful staff Good breakfast Nice quiet room with comfortable beds and good views
Cons:
7.9 Good
Pros: Staff was polite and friendly
Cons:
10.0 Excellent
Pros: Breakfast is delicious. Staff are friendly and helpful. Facilities are ok Comfortable
Cons: Lighting in my room, especially around mirror, brightness is less. Parking, spacious is less The lift has no exhaust fan
10.0 Excellent
Pros: Excellent breakfast. Spacious and clean room
Cons: Nothing
7.9 Good
Pros: Room is clean and breakfast a lot of variety smoothly check in and check out
Cons: Room floor no carpet and the badroom quite slippery
9.6 Excellent
Pros: Super good location in the center of Surabaya Nice and friendly staff Good breakfast Good value of money Highly recommended
Cons:
7.1 Good
Pros: Great location. Easy access to the mall and also cery close to convenient store just awalking distance. Very nice comfy room. But the pool was under renivation when we came there. We booked the family room and Room was spacious and comfy
Cons: Pool under renovation, no fitness center .
10.0 Excellent
Pros: Breakfast was fantastic, many varieties. Efficient, warm and friendly staff. Short walk to Tunjungan Shopping Mall.
Cons: Non
8.3 Excellent
Pros: Location is very strategic
Cons:
With a stay at Aria Centra Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Surabaya? This hotel has facilities measuring 1076 square feet (100 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Smart International Hotel in Surabaya, Indonesia for Savvy Travelers. Holiday Inn Express Surabaya CenterPoint is the smart choice for both the savvy business and leisure travelers of today. A hassle free and relaxing stay awaits. Centrally located in the heart of Surabaya, you are within walking distance to the city best dining options and attractions. The hotel is within close proximity to the biggest mall in East Java Tunjungan Plaza, Grand City Mall and Convention Center, House of Sampoerna Museum, Historical monument of Surabaya, Pasar Atom where you will get good bargain for branded products, Submarine Museum, Ampel Mosque, Suramadu Bridge longest bridge in Indonesia, Genteng Market and Graha Family Golf Course. Holiday Inn Express Surabaya CenterPoint is a 45 minute drive from Juanda Airport and easily accessible via car to Pasar Turi train station. Start your day right and get energized with our Free Express Start Breakfast. Stay connected as we provide free high speed internet connection. After a day of fun or business, enjoy an invigorating shower experience with rain showers fitted in all our bathrooms. Unwind and have a restful night with our high quality bedding and a discerning choice of firm and soft pillows.
Overall 8.8 Excellent
Based on 1,508 reviews
All reviews
- All reviews
Excellent
8.8
Pros: The location is nice, beside local shopping mall. If you take walk, around 15mins. If by taxi, only 5mins. The reception is good English, can communication directly. Also the room service by dinner is very good!
Excellent
10.0
Pros: Best hotel and location. Very good value for money.
Excellent
8.3
Pros: room condition is good. wifi superb
Good
7.9
Pros: Very good restaurant. Great location in Surabaya. Clean, and strong Wifi. Definitely will return.
Good
7.9
Pros: comfort beds and room!
Good
7.1
Excellent
9.2
Pros: The room is clean and bed very very comfortable
Excellent
9.6
Pros: Cleanliness, comfort of room and bed, genuinely corteous and helpful receptionist and all staff in the hotel, access to free gym, quick check in and out, 24-hour taxi available. The location is excellent, nearby Surabaya's street foods and good restaurants.
Excellent
10.0
Pros: Comfy room and a nice breakfast
Excellent
9.2
Pros: Hospitality, clean and comfortable room for resting after busy day.
Details
Reviews
Overall 8.8 Excellent
Based on 1,508 reviews
Wellness
10.0
Cleanliness
9.5
Value
9.4
Amenities
9.0
Service
8.8
Room
8.5
WiFi
8.5
Location
7.7
Breakfast
6.6
Comfort
6.6
8.8 Excellent
Pros: The location is nice, beside local shopping mall. If you take walk, around 15mins. If by taxi, only 5mins. The reception is good English, can communication directly. Also the room service by dinner is very good!
Cons: Guess the breakfast is the question here. Not too much more choice can do. Hope can improve.
10.0 Excellent
Pros: Best hotel and location. Very good value for money.
Cons:
8.3 Excellent
Pros: room condition is good. wifi superb
Cons: no nearby restaurants.
7.9 Good
Pros: Very good restaurant. Great location in Surabaya. Clean, and strong Wifi. Definitely will return.
Cons:
7.9 Good
Pros: comfort beds and room!
Cons: ordered a queen size bed but when upon check in the staff said that i choose a twin bed with the same coincidence the queen size bed was full booked, was suspicious that they change my bed order through booking.com
7.1 Good
Pros:
Cons: Nothing except 2in1 bath foam and soap in the bathroom. Standard express hotel though
9.2 Excellent
Pros: The room is clean and bed very very comfortable
Cons: Breakfast for local taste so not suitable for foreigners.
9.6 Excellent
Pros: Cleanliness, comfort of room and bed, genuinely corteous and helpful receptionist and all staff in the hotel, access to free gym, quick check in and out, 24-hour taxi available. The location is excellent, nearby Surabaya's street foods and good restaurants.
Cons: Small access path to the hotel and parking space. The bathroom is not equipped with exhaust fan. The cook for the omelette booth should smile when receiving order and serving eggs to breakfasting guests.
10.0 Excellent
Pros: Comfy room and a nice breakfast
Cons: The location is great except for lacking a mini market close by
9.2 Excellent
Pros: Hospitality, clean and comfortable room for resting after busy day.
Cons: Food variance is not afordable
Smart International Hotel in Surabaya, Indonesia for Savvy Travelers. Holiday Inn Express Surabaya CenterPoint is the smart choice for both the savvy business and leisure travelers of today. A hassle free and relaxing stay awaits. Centrally located in the heart of Surabaya, you are within walking distance to the city best dining options and attractions. The hotel is within close proximity to the biggest mall in East Java Tunjungan Plaza, Grand City Mall and Convention Center, House of Sampoerna Museum, Historical monument of Surabaya, Pasar Atom where you will get good bargain for branded products, Submarine Museum, Ampel Mosque, Suramadu Bridge longest bridge in Indonesia, Genteng Market and Graha Family Golf Course. Holiday Inn Express Surabaya CenterPoint is a 45 minute drive from Juanda Airport and easily accessible via car to Pasar Turi train station. Start your day right and get energized with our Free Express Start Breakfast. Stay connected as we provide free high speed internet connection. After a day of fun or business, enjoy an invigorating shower experience with rain showers fitted in all our bathrooms. Unwind and have a restful night with our high quality bedding and a discerning choice of firm and soft pillows.
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
Overall 8.7 Excellent
Based on 6,463 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9.2
Pros: Reasonable price.
Good
7.5
Pros: Near with convenience store and restouran
Excellent
10.0
Pros: It was very near to my office
Good
7.5
Pros: Ambience is good and the location is quite central.
Excellent
8.8
Pros: Wifi, clean, staff
Excellent
10.0
Pros: I feel I stayed in 5 STAR HOTEL.
Excellent
10.0
Pros: Nice location
Excellent
8.8
Pros: Location is great.
Good
6.3
Pros: They were okay
Details
Reviews
Overall 8.7 Excellent
Based on 6,463 reviews
WiFi
9.5
Cleanliness
9.2
Service
9.2
Location
9.1
Food
8.4
Vibe
8.3
Room
8.2
Breakfast
8.1
Comfort
3.4
Wellness
1.9
Pool
0.9
Value
9.6
WiFi
9.3
Service
9.1
Location
9.1
Room
8.2
Breakfast
7.8
Food
7.5
Comfort
3.6
Service
9.1
Location
9.1
Cleanliness
9.0
Room
8.2
Food
8.2
Breakfast
8.1
Comfort
3.5
Pool
1.1
Value
9.6
Location
9.2
WiFi
9.1
Cleanliness
9.0
Service
8.8
Food
8.4
Breakfast
7.8
Room
7.7
Comfort
3.1
Service
9.4
Location
9.2
Cleanliness
9.2
Food
8.7
Breakfast
8.3
Room
7.6
Comfort
3.5
9.2 Excellent
Pros: Reasonable price.
Cons: Noise from the street can be heard in the room.
7.5 Good
Pros: Near with convenience store and restouran
Cons:
10.0 Excellent
Pros: It was very near to my office
Cons: Nothing. Really love it.
7.5 Good
Pros: Ambience is good and the location is quite central.
Cons: Fast and efficient staff.
8.8 Excellent
Pros: Wifi, clean, staff
Cons: Nothing. Everything as expected.
10.0 Excellent
Pros: I feel I stayed in 5 STAR HOTEL.
Cons: I LIKE YOUR LOCATION
10.0 Excellent
Pros: Nice location
Cons: Food because their is no veg food
8.8 Excellent
Pros: Location is great.
Cons: Flush toilets not working. But I dont mind for just 1 night stay.
6.3 Good
Pros: They were okay
Cons: Would have been much better If the bathroom wasn’t sort of a capsule type. Or perhaps that’s what you get with that sort of money. However, I could have gotten better room with that sort of money.
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
When you stay at Midtown Hotel in Surabaya, you'll be in the business district, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
Overall 8.7 Excellent
Based on 3,559 reviews
All reviews
- All reviews
- Solo
- Families
Excellent
9.0
Pros: Strategic location, friendly staff and clean room except there is a black stain on the towel.
Excellent
8.3
Pros: Clean, location, room size
Excellent
9.6
Pros: The location, clean and nice staff
Excellent
8.3
Pros: Location n good value money..
Excellent
10.0
Pros: This is the 2nd time we stayed here and the hotel always met our expectation! The room was lovely and they did make flower decorations when we mentioned we're on honeymoon trip. Surrounding was good and everything is within reach (mall, attractions, etc). Defintely recommended!
Excellent
8.8
Pros: Location, food, value for money.
Excellent
9.6
Pros: Location is really convenient, just a 1min away from Tunjungan Plaza
Excellent
8.8
Pros: The bed was very comfy,the staffs are all very helpful and quick to respond to your needs.
Good
6.3
Pros: Clean
Excellent
8.8
Pros: Fast check in and check out
Details
Reviews
Overall 8.7 Excellent
Based on 3,559 reviews
Service
9.3
Cleanliness
8.6
WiFi
8.5
Breakfast
8.4
Food
8.3
Room
7.8
Location
7.8
Pool
0.4
Wellness
0.0
Service
9.5
Room
7.0
9.0 Excellent
Pros: Strategic location, friendly staff and clean room except there is a black stain on the towel.
Cons: Hygiene of the towel
8.3 Excellent
Pros: Clean, location, room size
Cons: Nothing. Everything as expected.
9.6 Excellent
Pros: The location, clean and nice staff
Cons:
8.3 Excellent
Pros: Location n good value money..
Cons: The food is mediocre
10.0 Excellent
Pros: This is the 2nd time we stayed here and the hotel always met our expectation! The room was lovely and they did make flower decorations when we mentioned we're on honeymoon trip. Surrounding was good and everything is within reach (mall, attractions, etc). Defintely recommended!
Cons: Sometimes the restaurant is too tight when the hotel is overcrowded with group guests. We tried to have breakfast a little bit too early / too late just to avoid this crowd. Too bad they didn't have gym facility.
8.8 Excellent
Pros: Location, food, value for money.
Cons: Mosquito in the room at mid night
9.6 Excellent
Pros: Location is really convenient, just a 1min away from Tunjungan Plaza
Cons: The noise of the aircond and there were mosquitoes at night
8.8 Excellent
Pros: The bed was very comfy,the staffs are all very helpful and quick to respond to your needs.
Cons: If they put little refrigerator in every room would be perfect
6.3 Good
Pros: Clean
Cons: Room light dim and the hot water from the shower is difficult to adjust and almost got scalded when it get hotter during shower
8.8 Excellent
Pros: Fast check in and check out
Cons: Bathroom was not the cleanest
When you stay at Midtown Hotel in Surabaya, you'll be in the business district, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
With a stay at Crown Prince Hotel Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 8.6 Excellent
Based on 3,225 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Closeby malls Room is quite clean and comfy Good value to money
Good
7.5
Pros: I like the room, cosy and clean. the gym and pool are nice too. the staff are kind and helpful, check in is smooth.
Excellent
9.6
Pros: Breakfast is ok, many kind of food and also have a local food. Hope you can make better for WIFI cause the speed a bit slow and some time not stable. I enjoy stay in this hotel Thank you
Excellent
8.8
Pros: Nice location, friendly staff and cheap for the quality offered.
Good
7.5
Excellent
8.8
Pros: Crown Prince Hotel was the perfect distance from the Gubeng Train Station as well as Tunjungan Plaza for a quick overnight layover. It is about 8-10 minutes by taxi to the Train Station from the hotel. - The location was great - The staff was very nice and so was the room - Great Check In [FAST Service] - The Facility of the Hotel is very convenience
Excellent
8.8
Pros: Great breakfast
Excellent
10.0
Pros: The pool, bar, and the staff.
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Details
Reviews
Overall 8.6 Excellent
Based on 3,225 reviews
Value
9.1
Cleanliness
8.9
Service
8.9
Room
8.1
Food
8.1
Breakfast
7.9
WiFi
6.5
Location
6.0
Comfort
5.1
Wellness
2.0
10.0 Excellent
Pros: Closeby malls Room is quite clean and comfy Good value to money
Cons:
7.5 Good
Pros: I like the room, cosy and clean. the gym and pool are nice too. the staff are kind and helpful, check in is smooth.
Cons: it's far from eateries but Grab food is always available.
9.6 Excellent
Pros: Breakfast is ok, many kind of food and also have a local food. Hope you can make better for WIFI cause the speed a bit slow and some time not stable. I enjoy stay in this hotel Thank you
Cons:
8.8 Excellent
Pros: Nice location, friendly staff and cheap for the quality offered.
Cons: Hotel is aging a bit
7.5 Good
Pros:
Cons: restaurant and quality of breakfast
8.8 Excellent
Pros: Crown Prince Hotel was the perfect distance from the Gubeng Train Station as well as Tunjungan Plaza for a quick overnight layover. It is about 8-10 minutes by taxi to the Train Station from the hotel. - The location was great - The staff was very nice and so was the room - Great Check In [FAST Service] - The Facility of the Hotel is very convenience
Cons: - The room is not that's big. but enough for single or couple. - The parking area is very limited.
8.8 Excellent
Pros: Great breakfast
Cons:
10.0 Excellent
Pros: The pool, bar, and the staff.
Cons: Nothing
With a stay at Crown Prince Hotel Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at ARTOTEL in Surabaya, you'll be within a 5-minute drive of Surabaya Town Square and Tunjungan Plaza. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Overall 8.6 Excellent
Based on 3,225 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.2
Pros: The hotel design
Good
7.9
Pros: great location and next to the hotel is excellent health restaurant with many vegetarian and vegan options. And the food tastes great and it was exceptional dining experience
Excellent
9.2
Pros: The art in the hotel was memorable, wifi was good. The location was quite central and close to a lot of the eateries. Would recommend to other people.
Okay
5.4
Pros: The hotel lobby is nice as it is filled with artistic pieces. The breakfast was pretty good too.
Good
6.7
Pros: The location very strategic
Good
7.9
Pros: Location, cleanliness, staff, buffet dinner.
Good
6.7
Pros: The location is superb and the staffs were friendly and helpful. I was able to check-in and check-out with no hassle.
Excellent
9.6
Pros: Travellers choice hotel. Comfy See my earlier comments too
Excellent
10.0
Pros: The people of Artotel are charming and greeted us well especially "Rayray". Very comfortable speaking to her and very2 helpful person with good information on Surabaya. Everything is reachable from the hotel viz shopping, food, entertainment etc. We love the artworks and sculpture displayed.
Excellent
10.0
Pros: Easy access,, fun decoration, delicious food.. Friendly staff near korean park. Good location
Good
6.2
Details
Reviews
Overall 8.6 Excellent
Based on 3,225 reviews
WiFi
9.5
Service
9.0
Vibe
8.4
Location
7.9
Room
7.7
Food
7.6
Breakfast
7.3
Wellness
1.7
Service
9.2
Room
6.8
Comfort
5.7
Service
9.2
Location
7.2
Cleanliness
8.7
9.2 Excellent
Pros: The hotel design
Cons: No hair dryer
7.9 Good
Pros: great location and next to the hotel is excellent health restaurant with many vegetarian and vegan options. And the food tastes great and it was exceptional dining experience
Cons: All night long is music playing in the corridor leading from the lift to the rooms. it is very disturbing for light sleepers like me. and the towels need to be replaced, they were clean, but are grey instead of original white color so they appear dirty.
9.2 Excellent
Pros: The art in the hotel was memorable, wifi was good. The location was quite central and close to a lot of the eateries. Would recommend to other people.
Cons:
5.4 Okay
Pros: The hotel lobby is nice as it is filled with artistic pieces. The breakfast was pretty good too.
Cons: For a hotel to have an artistic theme, I had expected for it to be detailed, however, the walls are dirty (room). The bed sheet had stains and torn too - not much but it’s enough to be visible. Lastly, I called to make a reservation in the spa but the staff didn’t seem to know how to speak in English hence she hung up on me. For the hotel to be situated in an upscale neighborhood, I believe it is important that everyone should at least speak basic English and if really not possible, please teach them not to be rude. I tried calling back at the Spa but they kept on hanging up on me. I didn’t have the chance to ask for a room change since we were just there for a night but our stay was really disappointing.
6.7 Good
Pros: The location very strategic
Cons: The floor drain problem
7.9 Good
Pros: Location, cleanliness, staff, buffet dinner.
Cons:
6.7 Good
Pros: The location is superb and the staffs were friendly and helpful. I was able to check-in and check-out with no hassle.
Cons: The room amenities were not properly maintained. Our towels which were supposed to be white were greyish and a bit smelly. The room was also super noisy, you can hear the traffic throughout the night because the window is not properly sealed.
9.6 Excellent
Pros: Travellers choice hotel. Comfy See my earlier comments too
Cons: See my earlier comments too
10.0 Excellent
Pros: The people of Artotel are charming and greeted us well especially "Rayray". Very comfortable speaking to her and very2 helpful person with good information on Surabaya. Everything is reachable from the hotel viz shopping, food, entertainment etc. We love the artworks and sculpture displayed.
Cons: Could have been better if the breakfast is with more continental variety. Add more from the bakery like croissant and buns. Should have an egg counter.
10.0 Excellent
Pros: Easy access,, fun decoration, delicious food.. Friendly staff near korean park. Good location
Cons: Far from mini market and atm, need extra effort for buying milk for kids,,, and snack and breakfast menu little bit boring but the taste wonderfull
6.2 Good
Pros:
Cons: Noise could be heard from next room
With a stay at ARTOTEL in Surabaya, you'll be within a 5-minute drive of Surabaya Town Square and Tunjungan Plaza. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
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Overall 8.5 Excellent
Based on 5,205 reviews
All reviews
- All reviews
- Business
- Couples
- Families
Good
6.7
Pros: TV channel is good
Excellent
8.3
Pros: i like the room and the menu
Excellent
9.2
Pros: The rooms are spacious. Location was good for us as it wasn’t too far from the train station. Internet connection and speed was fantastic. Food options looked amazing although we ate elsewhere.
Good
6.7
Pros: The location is prime with food under walking distance. The staff were equally friendly and will try their best to help resolve any issues that we have.
Good
7.1
Pros: Good price and spacious room make more comfortable
Excellent
8.8
Pros: Nice room with very comfortable king bed. Several restaurants on-site. Huge breakfast buffet.
Excellent
8.5
Pros: Breakfast and hotel staff.
Good
7.5
Pros: Comfy bed in big room.
Good
7.9
Pros: Style and theme of some rooms For e.g the japanese themed room was good tho it could be better Bed is comfortable Staffs are friendly
Excellent
9.4
Pros: friendly and helpful staffs with speedy services
Great breakfast
location of the hotel is close by central of the city.
quiet, privacy and comfortable
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Details
Reviews
Overall 8.5 Excellent
Based on 5,205 reviews
Breakfast
8.2
Comfort
8.2
Location
8.1
Service
7.6
Room
6.9
Vibe
6.5
WiFi
5.7
Cleanliness
5.5
Pool
0.8
Location
8.4
Service
8.1
Room
5.4
Vibe
5.2
Location
8.5
Room
6.1
Breakfast
8.1
Service
7.4
Room
6.4
6.7 Good
Pros: TV channel is good
Cons: The towels provided in the room is really bad smell and not clean
8.3 Excellent
Pros: i like the room and the menu
Cons: i don't the parking location for bike
9.2 Excellent
Pros: The rooms are spacious. Location was good for us as it wasn’t too far from the train station. Internet connection and speed was fantastic. Food options looked amazing although we ate elsewhere.
Cons: Like a lot of places in Indonesia, the place needed a bit of maintenance. Wall paper peeling off the walls and bathroom could do with a deep clean.
6.7 Good
Pros: The location is prime with food under walking distance. The staff were equally friendly and will try their best to help resolve any issues that we have.
Cons: We found a lizard in the bathroom when we first check in. But managed to change to another room after informing the staff. The hotel is pretty old and there's cracks in the bathtub. Apart from those, we were happy with our stay there.
7.1 Good
Pros: Good price and spacious room make more comfortable
Cons: I think the superior room better than deluxe room, the price also cheaper than deluxe room
8.8 Excellent
Pros: Nice room with very comfortable king bed. Several restaurants on-site. Huge breakfast buffet.
Cons: A bit dated and some signs of disrepair in the halls.
8.5 Excellent
Pros: Breakfast and hotel staff.
Cons: Toilet fasilitas.
7.5 Good
Pros: Comfy bed in big room.
Cons: Bathroom could be cleaner. Not much around for tourists with very busy roads. Requested a vegetarian dinner than came with meat. Had to phone reception for wifi password & initially got put in room with no bath when I had booked a bath. Staff did move me.
7.9 Good
Pros: Style and theme of some rooms For e.g the japanese themed room was good tho it could be better Bed is comfortable Staffs are friendly
Cons: Hygene in bathroom Only 1-2 electrical sockets which are far from the bed. Also the A/C couldn't be turned off
9.4 Excellent
Pros: friendly and helpful staffs with speedy services
Great breakfast
location of the hotel is close by central of the city.
quiet, privacy and comfortable
Cons: nearby construction site
parking space and its regulation
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Location This hotel is located in Surabaja. Facilities The friendly staff at the reception desk are happy to answer any questions. The hotel provides a safe and room service. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain just the right temperature. Rooms include a double bed. Equipped with a flatscreen television and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are appointed with a shower. Meals There is a restaurant on the premises.
Overall 8.4 Excellent
Based on 4,276 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Everything
Good
7.1
Pros: Staffs were friendly and helpful.
Excellent
9.2
Pros: The staffs are helpful. The room is comfortable and it has a great location.
Excellent
8.3
Pros: the unique bathroom
Excellent
9.2
Pros: Food
Excellent
8.3
Pros: Good location. Very cheap. Can use the other hotel pool.
Excellent
10.0
Pros: Comfortable
Good
6.3
Pros: The staff and parking area is good
Excellent
10.0
Pros: Location is excellent, grab is just 1-3 minutes away as always. Beds are comfy, staff is very polite and very friendly. Breakfast was good as well. Initially I booked for 7 nights but then I extended my stay for further 5 nights. Definitely recommend and full value for money. Have Alfa express at lobby and 2 atms as well, Credit cars are also accepted for payments.
Good
6.7
Pros: Location was good for us, since we just arrived around mid night and planned to leave the next day to Bromo Price/ value is ok and we had a nice view from the 12th floor
Details
Reviews
Overall 8.4 Excellent
Based on 4,276 reviews
Service
9.1
Location
9.1
WiFi
8.7
Amenities
8.1
Pool
8.0
Room
7.0
Breakfast
4.9
Location
9.3
Service
9.1
Room
6.7
Service
9.3
10.0 Excellent
Pros: Everything
Cons: Nothing
7.1 Good
Pros: Staffs were friendly and helpful.
Cons: The constant of slamming doors thru out the morning and night. Mangement can look in to softing the closing of the doors. Breakfast was disappointing. With very limited items.
9.2 Excellent
Pros: The staffs are helpful. The room is comfortable and it has a great location.
Cons: None!
8.3 Excellent
Pros: the unique bathroom
Cons: the air conditioner wasn't cold
9.2 Excellent
Pros: Food
Cons: Nothing
8.3 Excellent
Pros: Good location. Very cheap. Can use the other hotel pool.
Cons: Room was small and cramped. Shower/toilet unit was leaking and was also very small. Window is by the bed and is overlooked by other rooms, so you need to keep the curtains closed even during the day.
10.0 Excellent
Pros: Comfortable
Cons: Floor is not very clean
6.3 Good
Pros: The staff and parking area is good
Cons: May be the sound outside the room and other very disturbing
10.0 Excellent
Pros: Location is excellent, grab is just 1-3 minutes away as always. Beds are comfy, staff is very polite and very friendly. Breakfast was good as well. Initially I booked for 7 nights but then I extended my stay for further 5 nights. Definitely recommend and full value for money. Have Alfa express at lobby and 2 atms as well, Credit cars are also accepted for payments.
Cons: nothing really not to like.
6.7 Good
Pros: Location was good for us, since we just arrived around mid night and planned to leave the next day to Bromo Price/ value is ok and we had a nice view from the 12th floor
Cons: The staff wasn’t really helpful, they looked at us as we are the first ones ever want to go from Surabaya to Bromo Be prepared that breakfast (continental) is minimal, but starbucks is around the corner
Location This hotel is located in Surabaja. Facilities The friendly staff at the reception desk are happy to answer any questions. The hotel provides a safe and room service. Wireless internet access allows guests to stay connected while on holiday. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain just the right temperature. Rooms include a double bed. Equipped with a flatscreen television and WiFi, the rooms provide many ways for guests to stay connected and entertained. Bathrooms are appointed with a shower. Meals There is a restaurant on the premises.
With a stay at G Suites Hotel by AMITHYA, you'll be centrally located in Surabaya, within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 8.2 Excellent
Based on 3,678 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.7
Pros: breakfast was great.. lot of choices.. great value for money
Excellent
9.2
Pros: The view from the swimmingpool.
Excellent
10.0
Pros: Friendly service, good breakfast, clean room.
Excellent
8.3
Pros: Location, facilities, cleanliness
Excellent
9.2
Good
7.9
Pros: The location is very near to Siloam hospital, and high accessibility to some important Surabaya places
Excellent
8.3
Pros: The breakfast crew are doing great even crowded. Food are so tasty, compliment to chef. The room is just fine with the design. Wall picture with mirror design looks nice. View at pool is nice
Okay
5.8
Pros: Staff were good
Excellent
9.2
Pros: Amazing staff. We were too early for breakfast, but started breakfast and service at once. Friendly ALL OVER,!
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Details
Reviews
Overall 8.2 Excellent
Based on 3,678 reviews
WiFi
8.9
Service
8.4
Location
7.7
Breakfast
6.0
Room
5.9
Comfort
2.1
Service
8.5
Breakfast
5.8
Room
4.9
Comfort
2.1
Service
8.6
Location
7.9
Vibe
5.8
Room
5.1
Comfort
1.8
Service
8.6
Room
5.6
6.7 Good
Pros: breakfast was great.. lot of choices.. great value for money
Cons: change the bedsheets and towel need to change new experienced the trouble of the room key ..and waiting for repair ..it was almost midnite..
9.2 Excellent
Pros: The view from the swimmingpool.
Cons:
10.0 Excellent
Pros: Friendly service, good breakfast, clean room.
Cons: Nothing
8.3 Excellent
Pros: Location, facilities, cleanliness
Cons: No place to hang or keep our clothes, there should have been a cupboard
9.2 Excellent
Pros:
Cons: Nice room, terrific city view, terrible shower.
7.9 Good
Pros: The location is very near to Siloam hospital, and high accessibility to some important Surabaya places
Cons: Suitable location
8.3 Excellent
Pros: The breakfast crew are doing great even crowded. Food are so tasty, compliment to chef. The room is just fine with the design. Wall picture with mirror design looks nice. View at pool is nice
Cons: Bedside table need to re-do and touch up. Bed is a bit hard. Toilet grouting need to look into, shower curtain need to be replace. Towels are yellowish. Pool water is dirty.
5.8 Okay
Pros: Staff were good
Cons: Very very small uncomfortable room. I had to checkout to another hotel
9.2 Excellent
Pros: Amazing staff. We were too early for breakfast, but started breakfast and service at once. Friendly ALL OVER,!
Cons:
With a stay at G Suites Hotel by AMITHYA, you'll be centrally located in Surabaya, within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at favehotel MEX Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.1 Excellent
Based on 4,194 reviews
All reviews
- All reviews
- Families
Okay
5.4
Pros: Staff were friendly and helpful.
Okay
5.8
Pros: The staffs were nice. Helpfull. The hall was great with the big LCD.
Mediocre
3.8
Pros: This hotel is very bad
Excellent
10.0
Pros: walking distance to tunggugan plaza ..good breakfast
Good
6.7
Pros: location near mall, easy to find stuff, food and drink
Excellent
8.3
Pros: For location wise is was strategic and easy access to biggest mall in Surabaya (Tunjungan Plaza 1-6), food restaurants, food streets, banks and etc. It was a walking distance. There is a food court at the ground floor and convenience store (Agro Mart) behind. Price wise, it was a great deal and value for money. Even though the room is quite small and no window, that is okay as I'm on business trip so I don't spend most of the time at the hotel. You can find cab (Blue Bird, Grab,etc) easily to move around. The front desk staff and security were polite and friendly. The check in and check out process was very fast.
Excellent
10.0
Pros: the location, the room so nice.
Okay
5.0
Pros: Near to Tunjungan Plaza
Good
6.3
Pros: The hotel location The housekeeping services
Excellent
10.0
Pros: Great value for money. A clean and functional hotel with all the facilities you need. Hot water, access to a gym, comfy bed. Only a short walk to the mall. Reliable accomodation at a low price.
Details
Reviews
Overall 8.1 Excellent
Based on 4,194 reviews
Service
8.3
Location
8.3
WiFi
7.0
Breakfast
5.5
Room
5.3
Comfort
2.1
Service
8.4
5.4 Okay
Pros: Staff were friendly and helpful.
Cons: Picture shows a spacious room with a window and some chairs. In actuality was not spacious and had no windows! Wtf? Felt like I had a glimpse as to what my stay in my coffin will feel like.
5.8 Okay
Pros: The staffs were nice. Helpfull. The hall was great with the big LCD.
Cons: - The parking area was small - The restaurant was small and a bit dirty - Need renovation to look more modern
3.8 Mediocre
Pros: This hotel is very bad
Cons: Its all
10.0 Excellent
Pros: walking distance to tunggugan plaza ..good breakfast
Cons: no coffee and tea sachet in the room..
6.7 Good
Pros: location near mall, easy to find stuff, food and drink
Cons: small & narrow space car park building, staff slow respond
8.3 Excellent
Pros: For location wise is was strategic and easy access to biggest mall in Surabaya (Tunjungan Plaza 1-6), food restaurants, food streets, banks and etc. It was a walking distance. There is a food court at the ground floor and convenience store (Agro Mart) behind. Price wise, it was a great deal and value for money. Even though the room is quite small and no window, that is okay as I'm on business trip so I don't spend most of the time at the hotel. You can find cab (Blue Bird, Grab,etc) easily to move around. The front desk staff and security were polite and friendly. The check in and check out process was very fast.
Cons: I hope Fave MEX Hotel can take this few suggestion into consideration for improvement. Its regarding the TOILET and BREAKFAST. Before the stay I did some research on hotel's review and most of the complaints are regarding these matters. During my stay, I can relate to those. There is always a water overflow on toilet floor. The towel need change, it was old and the color turn yellowish. There is no hair dryer and toiletries (tissue, tooth brush, etc). The breakfast buffet option is limited but edible.
10.0 Excellent
Pros: the location, the room so nice.
Cons: nothing
5.0 Okay
Pros: Near to Tunjungan Plaza
Cons: 1.What you see via booking.com is not what you get
6.3 Good
Pros: The hotel location The housekeeping services
Cons: The room layout isn't comfortable The room facilities: no tea n coffee maker And water overflow on the floor in bathroom
10.0 Excellent
Pros: Great value for money. A clean and functional hotel with all the facilities you need. Hot water, access to a gym, comfy bed. Only a short walk to the mall. Reliable accomodation at a low price.
Cons: Na
With a stay at favehotel MEX Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
When you stay at Maumu Hotel and Lounge in Surabaya, you'll be in the business district, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.1 Excellent
Based on 1,522 reviews
All reviews
- All reviews
Good
6.3
Pros: The price from booking.com
Good
6.7
Pros: too simple breakfast, but good hotel location
Good
7.9
Pros: We had the chance to pay only half the price for the double standard room as we were last minute, so the value for our money was pretty good. I wouldn’t be that happy if I payed it full price, it is not worth it.
Excellent
10.0
Pros: all the staff are very polite n hospitalize...warmly regards to mr. ilham... nice too meet you ..you are the best personnel touch to your guests...
Excellent
10.0
Pros: Nice
Excellent
8.3
Pros: Staff are super welcoming, pretty much 24 hour reception. The room my girlfriend and I stayed in was spacious and clean. And a quiet nights’ sleep is always good.
Excellent
8.8
Pros: The location is near pasar genteng, near masjid ampel and easy to find the food
Excellent
10.0
Pros: Everything is just great!
Good
7.1
Pros: the view from my window was nice. the room was spacious, clean and with sufficient daylights entering through the windows.
Details
Reviews
Overall 8.1 Excellent
Based on 1,522 reviews
Service
8.6
Location
8.1
WiFi
6.3
Room
5.7
Breakfast
3.1
6.3 Good
Pros: The price from booking.com
Cons: The furniture aren't in good condition
6.7 Good
Pros: too simple breakfast, but good hotel location
Cons:
7.9 Good
Pros: We had the chance to pay only half the price for the double standard room as we were last minute, so the value for our money was pretty good. I wouldn’t be that happy if I payed it full price, it is not worth it.
Cons: Some people at the reception barely speak english. As we checked out, we wanted to book for another night a week later and the lady couldn’t figure out what we wanted. We ended up staying somewhere else.
10.0 Excellent
Pros: all the staff are very polite n hospitalize...warmly regards to mr. ilham... nice too meet you ..you are the best personnel touch to your guests...
Cons: nothings...
10.0 Excellent
Pros: Nice
Cons: Nothing
8.3 Excellent
Pros: Staff are super welcoming, pretty much 24 hour reception. The room my girlfriend and I stayed in was spacious and clean. And a quiet nights’ sleep is always good.
Cons: There’s just one little downfall to the place, I was unable to use their wifi in the room. It was nice enough to go to the lobby to take care of whatever trip research needed, but there’s a tinge of comfort to do that in the comfortable bed personally.
8.8 Excellent
Pros: The location is near pasar genteng, near masjid ampel and easy to find the food
Cons:
10.0 Excellent
Pros: Everything is just great!
Cons:
7.1 Good
Pros: the view from my window was nice. the room was spacious, clean and with sufficient daylights entering through the windows.
Cons:
When you stay at Maumu Hotel and Lounge in Surabaya, you'll be in the business district, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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