Surabaya hotels near Monumen Kapal Selam
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Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese, and Indonesian cuisines as well as the newest Steakhouse in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation, and style for your visit to Indonesia.
Overall 9.4 Excellent
Based on 10,432 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: Superb! I like the breakfast...
Excellent
10.0
Pros: Third times in the hotel, and love it. The room is spacious, the staff are friendly and helpful, the breakfast is excellent, and the facilities are worth every penny, love the swimming pool, sauna and jacuzzi. We spent the new year eve at the hotel and there was an event in the hotel, it was amazing and memorable.
Good
7.0
Pros: Breakfast was good and hotel location is accessible.
Excellent
10.0
Pros: excellent
Excellent
9.6
Pros: Comfortable and good size room. Staff were friendly. The lobby and hotel layout was well designed
Excellent
10.0
Pros: Everything is Marriot standard.. so I can't complain. Everything is perfect. I love tje breakfast. Dinner.. lounge
Excellent
8.0
Pros: Good experience to stay in Marriott Surabaya as the first stop over for my family East Java Road trip this time. Hotel was nice, good food and location. Close to main mall in Surabaya. Although there is no even conducted during the Christmas Morning as expected, but the hotel had good festive decoration.
Details
Reviews
Overall 9.4 Excellent
Based on 10,432 reviews
Cleanliness
9.3
Service
9.2
Room
9.1
Food
9.1
Breakfast
9.1
Pool
9.0
Location
8.9
Comfort
8.8
Vibe
8.6
Amenities
8.6
WiFi
8.6
Wellness
8.5
Breakfast
9.3
Location
9.1
Service
9.0
Food
8.7
Room
8.3
Comfort
8.2
Vibe
7.2
Value
6.5
Breakfast
9.2
Food
8.9
Service
8.9
Comfort
8.9
Room
8.9
Location
8.8
Vibe
7.0
Service
9.3
Breakfast
9.2
Food
8.9
Comfort
8.9
Location
8.8
Room
8.7
Vibe
8.3
Service
9.3
Breakfast
9.1
Room
8.6
10.0 Excellent
Pros: Superb! I like the breakfast...
Cons:
10.0 Excellent
Pros: Third times in the hotel, and love it. The room is spacious, the staff are friendly and helpful, the breakfast is excellent, and the facilities are worth every penny, love the swimming pool, sauna and jacuzzi. We spent the new year eve at the hotel and there was an event in the hotel, it was amazing and memorable.
Cons: I honestly cannot think about any negative of the hotel.
7.0 Good
Pros: Breakfast was good and hotel location is accessible.
Cons: Long queue for check-in , need to wait for more than 1 hour to get the room ready.
10.0 Excellent
Pros: excellent
Cons: hotel building a little bit old.
9.6 Excellent
Pros: Comfortable and good size room. Staff were friendly. The lobby and hotel layout was well designed
Cons: Minimal food choice especially in the bakery section.
10.0 Excellent
Pros: Everything is Marriot standard.. so I can't complain. Everything is perfect. I love tje breakfast. Dinner.. lounge
Cons: Leaving
8.0 Excellent
Pros: Good experience to stay in Marriott Surabaya as the first stop over for my family East Java Road trip this time. Hotel was nice, good food and location. Close to main mall in Surabaya. Although there is no even conducted during the Christmas Morning as expected, but the hotel had good festive decoration.
Cons: Quite heavy traffic at the evening time in front of the hotel. There is no covered/basement parking for your vehicle, as the basement parking slot was occupied for valet-park only. I hate the entrance security check, what a waste of time.
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese, and Indonesian cuisines as well as the newest Steakhouse in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation, and style for your visit to Indonesia.
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed hotel rooms and suites offer everything you need to travel the way you like, from complimentary Wi-Fi access and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. You can savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Those planning events in Surabaya will appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the city's largest shopping and entertainment destination, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a memorable stay.
Overall 9.4 Excellent
Based on 5,607 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
10.0
Pros: Clean, comfortable, good breakfast and bed New and modern
Excellent
10.0
Pros: Good bed and breakfast, clean room and friendly staff
Excellent
10.0
Pros: Everything...
Good
6.0
Pros: The bell boy. The cleaning lady. The security guy. They are so nice and polite to the guess. Thats the plus.
Excellent
9.0
Pros: Room was nice, comfortable, a pleasure to return to at the end of the day. Conveniently located beside the mall
Details
Reviews
Overall 9.4 Excellent
Based on 5,607 reviews
Cleanliness
9.7
Service
9.4
Food
9.4
Vibe
9.3
Location
9.3
WiFi
9.3
Breakfast
9.3
Room
9.1
Comfort
8.8
Wellness
8.6
Cleanliness
9.6
Food
9.4
Breakfast
9.2
Location
9.1
Vibe
9.1
Service
8.8
Comfort
8.3
Room
8.2
Cleanliness
9.7
Location
9.4
Food
9.3
Breakfast
9.2
Vibe
9.0
Service
8.7
Room
8.6
Comfort
8.5
Value
7.4
Service
9.4
Location
9.4
Breakfast
9.0
Vibe
8.8
Room
8.5
Service
9.4
Location
9.3
Room
8.9
10.0 Excellent
Pros: Clean, comfortable, good breakfast and bed New and modern
Cons: Nothing
10.0 Excellent
Pros: Good bed and breakfast, clean room and friendly staff
Cons: Nothing
10.0 Excellent
Pros: Everything...
Cons: Nothing..
6.0 Good
Pros: The bell boy. The cleaning lady. The security guy. They are so nice and polite to the guess. Thats the plus.
Cons: 1. Its about the reservation and check in process. I booked on booking.com for a new year. The experience of after booking until we checked in was unpleasant. The hotel staff has called me only once they said to preautorised my cc. It was fine before all of sudden I got email that my booking will be cancel by their system a day before the checked in date. I called the hotel to make clear about this, and all was good. Things wrong again at the checked in desk, when the receptionis said they havent receive my payment. Turned out it was the hotel mistake. The check in and reservation process should be improve in this hotel. 2. Noise inside the room I stayed in a deluxe room and the wall was so thin. In the bathroom, I can hear the neighboor singing in their shower. My child also get disturbed by the noise in the room from our neighbours .
9.0 Excellent
Pros: Room was nice, comfortable, a pleasure to return to at the end of the day. Conveniently located beside the mall
Cons:
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed hotel rooms and suites offer everything you need to travel the way you like, from complimentary Wi-Fi access and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. You can savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Those planning events in Surabaya will appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the city's largest shopping and entertainment destination, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a memorable stay.
Experience five-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our luxury hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, we look forward to seeing you at our hotel in Surabaya, Indonesia.
Overall 9.3 Excellent
Based on 8,087 reviews
All reviews
- All reviews
- Business
- Solo
- Families
Excellent
9.0
Pros: The location is the best part, the amenities are complete, but like most old hotel, it need a little bit of refresh and update in the bathroom and the room itself. the room is huge, the bed is comfortable and the service is good as expected at the 5star.
Excellent
10.0
Pros: Breakfast was great. Many kind of local foods and western food. Room are big but the view from my room is not really good. I only can see people's house from my room. But, all is fine. Staffs will welcome you so nice and they will help you as soon as possible.
Excellent
10.0
Pros: good service
Excellent
9.2
Pros: good service
Details
Reviews
Overall 9.3 Excellent
Based on 8,087 reviews
Service
9.4
Location
9.2
Breakfast
9.1
Wellness
9.1
Food
9.1
Comfort
8.9
Amenities
8.8
Pool
8.7
Bar
8.6
Room
8.3
WiFi
7.8
Value
5.7
Service
9.5
Location
9.2
Breakfast
9.0
Food
8.7
Room
7.7
Vibe
6.6
Value
6.3
Service
9.5
Location
9.2
Room
7.7
Service
9.5
Location
9.4
Vibe
7.6
Room
7.4
9.0 Excellent
Pros: The location is the best part, the amenities are complete, but like most old hotel, it need a little bit of refresh and update in the bathroom and the room itself. the room is huge, the bed is comfortable and the service is good as expected at the 5star.
Cons: the shower room is slightly difficult to manuver to get in and out and the shower head need major upgrade.
10.0 Excellent
Pros: Breakfast was great. Many kind of local foods and western food. Room are big but the view from my room is not really good. I only can see people's house from my room. But, all is fine. Staffs will welcome you so nice and they will help you as soon as possible.
Cons:
10.0 Excellent
Pros: good service
Cons: nothing
9.2 Excellent
Pros: good service
Cons: nothing
Experience five-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our luxury hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, we look forward to seeing you at our hotel in Surabaya, Indonesia.
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 9.3 Excellent
Based on 6,252 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Room is big, breakfast is massive, and staffs are helpful
Excellent
9.0
Pros: Very beautiful hotel, 5 star feeling. If you have to go to Surabaya then this is a very nice place to stay. The gardens and restaurants are wonderful.
Excellent
9.0
Pros: The staffs are really helpful
Excellent
9.0
Pros: Ambience.. the services.. scent of aromatherapy
Excellent
10.0
Pros: Location great. The staff always respond to our thanks with "Dengan Senang Hati". Thats excellent word!
Good
7.9
Pros: The staffs were so helpful and friendly. They tried to accommodate us with their best. The hotel is also located in a very good area, where you can find many restaurants.
Excellent
10.0
Pros: Good smell, clean and Comfortable room
Details
Reviews
Overall 9.3 Excellent
Based on 6,252 reviews
Breakfast
9.5
Comfort
9.5
Location
9.4
Food
9.2
Pool
9.0
Amenities
9.0
Service
8.8
Vibe
8.4
Room
8.3
WiFi
7.6
Location
9.6
Comfort
9.6
Amenities
9.3
Breakfast
9.3
Pool
9.2
Food
9.0
Service
8.3
Room
7.5
Cleanliness
7.0
Breakfast
9.6
Location
9.5
Comfort
9.1
Food
9.0
Service
9.0
Room
7.5
Vibe
7.5
Breakfast
9.5
Amenities
9.2
Service
8.8
Room
7.5
Breakfast
9.6
Service
8.5
10.0 Excellent
Pros: Room is big, breakfast is massive, and staffs are helpful
Cons: Nothing
9.0 Excellent
Pros: Very beautiful hotel, 5 star feeling. If you have to go to Surabaya then this is a very nice place to stay. The gardens and restaurants are wonderful.
Cons: not a lot of western options for breakfast, but i think I was the only Bule in the house. Dont get your laundry done unless you are very rich!
9.0 Excellent
Pros: The staffs are really helpful
Cons: The rug needs to be replaced
9.0 Excellent
Pros: Ambience.. the services.. scent of aromatherapy
Cons: Very helpful staffs and warmth welcome and services
10.0 Excellent
Pros: Location great. The staff always respond to our thanks with "Dengan Senang Hati". Thats excellent word!
Cons:
7.9 Good
Pros: The staffs were so helpful and friendly. They tried to accommodate us with their best. The hotel is also located in a very good area, where you can find many restaurants.
Cons: The interior is quite old, and there was a stain in the bathtub (from a broken lining), and it smells weird when we opened the fridge.
10.0 Excellent
Pros: Good smell, clean and Comfortable room
Cons: For away parking to receiptionist and room
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Hotel Majapahit Surabaya Managed by AccorHotels, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 11 minutes by foot from BG Junction. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.2 Excellent
Based on 5,666 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Beautiful, historical hotel, with lovely ground s, garden and pool.
Excellent
10.0
Pros: Awesome service. Beds and pillows are so comfortable. The sheets feel so nice.
Excellent
10.0
Pros: Good hotel. With higher maintain
Excellent
8.0
Excellent
9.0
Pros: It's always a great pleasure staying here. I just love that historical building. Very friendly and helpful staff.
Details
Reviews
Overall 9.2 Excellent
Based on 5,666 reviews
Location
9.3
Amenities
8.9
Service
8.9
Vibe
8.7
Comfort
8.5
Pool
8.5
Breakfast
8.4
Wellness
8.3
WiFi
8.2
Room
8.1
Cleanliness
5.9
Bar
4.9
Location
9.5
Vibe
8.7
Breakfast
8.6
Wellness
8.5
Service
8.5
Comfort
8.3
Pool
8.3
Room
8.2
Cleanliness
5.4
Location
9.4
Service
9.1
Amenities
8.8
Pool
8.7
Breakfast
8.6
Comfort
8.4
Vibe
8.4
Room
7.4
Cleanliness
5.7
Location
9.4
Service
8.6
Vibe
8.5
Breakfast
8.4
Pool
8.4
Room
7.5
Cleanliness
5.5
Location
9.3
Amenities
9.0
Service
8.9
Pool
8.8
Wellness
8.5
Breakfast
8.4
Vibe
8.4
Room
7.8
Cleanliness
6.2
Bar
5.3
9.0 Excellent
Pros: Beautiful, historical hotel, with lovely ground s, garden and pool.
Cons:
10.0 Excellent
Pros: Awesome service. Beds and pillows are so comfortable. The sheets feel so nice.
Cons:
10.0 Excellent
Pros: Good hotel. With higher maintain
Cons:
8.0 Excellent
Pros:
Cons: Mosquito inside the room.
9.0 Excellent
Pros: It's always a great pleasure staying here. I just love that historical building. Very friendly and helpful staff.
Cons:
With a stay at Hotel Majapahit Surabaya Managed by AccorHotels, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 11 minutes by foot from BG Junction. Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Swiss-Belinn Tunjungan Surabaya in Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 9.1 Excellent
Based on 4,999 reviews
All reviews
- All reviews
- Business
- Families
- Couples
Good
7.0
Pros: Nice place to stay and located in the very central of Surabaya. Room amenities are just as standard depend on which room you take. The nearest mall is Tunjungan Plaza which is like across the street. The staffs were amazing. They're so friendly, polite and nice. Hairdryer is available actually but you need to call to ask for it and somebody will get it to you. Try to get a room with the city as the view and you wont regret :p
Good
7.5
Pros: Hotel location
Excellent
9.2
Pros: Room is spacious and clean. Friendly staff. Nice breakfast
Good
6.5
Pros: Close to mall
Okay
4.6
Details
Reviews
Overall 9.1 Excellent
Based on 4,999 reviews
Service
9.4
Cleanliness
9.3
WiFi
8.7
Room
8.6
Location
8.4
Breakfast
8.1
Food
7.7
Amenities
7.1
Comfort
6.8
Wellness
4.5
Pool
4.4
Service
9.5
Cleanliness
9.4
Location
8.6
Breakfast
8.4
Location
8.3
Breakfast
7.5
Service
9.3
Room
7.9
7.0 Good
Pros: Nice place to stay and located in the very central of Surabaya. Room amenities are just as standard depend on which room you take. The nearest mall is Tunjungan Plaza which is like across the street. The staffs were amazing. They're so friendly, polite and nice. Hairdryer is available actually but you need to call to ask for it and somebody will get it to you. Try to get a room with the city as the view and you wont regret :p
Cons: Everything is pretty much nice, really.
7.5 Good
Pros: Hotel location
Cons: Small area restaurant for breakfast
9.2 Excellent
Pros: Room is spacious and clean. Friendly staff. Nice breakfast
Cons: Gym facility not very well maintained
6.5 Good
Pros: Close to mall
Cons: Elevator is broken , trapped for 15 minutes
4.6 Okay
Pros:
Cons: Hotel have a very bad set up. There are no waiting area at the lobby and the restaurant should not take so much space at the lobby itself. Apart from that the hotel front desk staff are not customer oriented people looking at them made you feel unwelcome staying at this hote. Especially the front desk lady named Irene. Talking to her is just like we owe her a living. I will not recommend anyone to stay in this hotel.
With a stay at Swiss-Belinn Tunjungan Surabaya in Surabaya, you'll be within a 10-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
Overall 9.0 Excellent
Based on 12,758 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Good
7.0
Pros: The bed is comfortable
Good
7.9
Pros: The staff members are helpful,especially the restaurant staff and manager are very friendly and warm.
Mediocre
3.0
Pros: I book a room with breakfast but have to pay for it. Next day I am not taking bfast in the hotel.
Excellent
10.0
Pros: Great hotel, great facilities and staff members gave me all the advise i needed. Vina was of great help at the front desk, as were both her male colleagues!
Good
7.5
Pros: The price
Excellent
8.3
Pros: Always like to stay here every time I went to Surabaya
Details
Reviews
Overall 9.0 Excellent
Based on 12,758 reviews
Service
9.3
Food
8.9
Vibe
8.7
Breakfast
8.6
Amenities
8.6
Location
7.8
Room
7.4
WiFi
7.2
Comfort
5.8
Service
9.1
Location
8.1
Breakfast
8.0
Cleanliness
7.3
Room
6.4
WiFi
5.6
Comfort
5.2
Service
9.2
Breakfast
8.7
Location
7.8
Room
7.7
Cleanliness
7.4
Comfort
5.8
WiFi
5.4
Food
9.1
Service
9.0
Breakfast
8.2
Location
7.6
Cleanliness
7.1
Room
6.6
Comfort
5.8
Service
9.4
Food
8.9
Breakfast
8.4
Location
7.9
Cleanliness
7.2
Room
7.1
Comfort
6.2
7.0 Good
Pros: The bed is comfortable
Cons: Room should be full with carpet Aircon take a long time to get cool
7.9 Good
Pros: The staff members are helpful,especially the restaurant staff and manager are very friendly and warm.
Cons: When I booked the room, I asked the hotel to arrange my room with my the other two coworkers' next to one another. Although the hotel had promised me to do so, we didn't get our rooms next to one another. I don't think it is OK for the hotel failed to keep the promisewith us.
3.0 Mediocre
Pros: I book a room with breakfast but have to pay for it. Next day I am not taking bfast in the hotel.
Cons: No breakfast I remember I booked a room with breakfast
10.0 Excellent
Pros: Great hotel, great facilities and staff members gave me all the advise i needed. Vina was of great help at the front desk, as were both her male colleagues!
Cons:
7.5 Good
Pros: The price
Cons: Dine in service, they promise to serve in 15 minutes but they deliver it an hour, I order at 23.30.
8.3 Excellent
Pros: Always like to stay here every time I went to Surabaya
Cons: The Ambience of the Hotel is very nice specially the new building
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
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Overall 9.0 Excellent
Based on 6,009 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: Colour scheme
Excellent
10.0
Pros: The bed very comfy
Excellent
8.3
Pros: Staffs are very friendly and service is very good.
Good
7.5
Pros: Room standard and have good big sofa.
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Details
Reviews
Overall 9.0 Excellent
Based on 6,009 reviews
Service
9.7
WiFi
9.6
Amenities
9.3
Breakfast
9.2
Cleanliness
9.1
Food
9.0
Vibe
8.9
Room
8.8
Location
8.8
Room
8.3
10.0 Excellent
Pros: Colour scheme
Cons: Shower head not working
10.0 Excellent
Pros: The bed very comfy
Cons: Shampoo and soap should be better if refillable liquid.
8.3 Excellent
Pros: Staffs are very friendly and service is very good.
Cons:
7.5 Good
Pros: Room standard and have good big sofa.
Cons: Room really very relax .
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
Overall 8.9 Excellent
Based on 3,644 reviews
All reviews
- All reviews
- Families
Okay
5.4
Pros: Near shopping mall
Good
7.9
Pros: This hotel is one of the oldest hotel on Surabaya they still preserve the decorations, and furnitures. The swimming pool is large. Breakfast is good. Staffs are very friendly
Good
7.9
Pros: Good breakfast, fast service when we would like to upgrade rooms & spacious swimming pool
Okay
4.6
Pros: The personals are kind and helpfull
Excellent
8.3
Pros: Near to Tunjungan Plaza and other attractions. Staff were very helpful.
Excellent
10.0
Pros: Good location Good swimming pool Friendly hotel crew
Excellent
10.0
Pros: Great good value hotel the authentic East Java food is excellent - nasi pecel nasi rawon pecel lele. Keroncong band at weekends. Have been staying at Elmi 25 years. Half the price of Majapahit which is also excellemt
Details
Reviews
Overall 8.9 Excellent
Based on 3,644 reviews
Breakfast
9.0
Location
9.0
Food
8.8
Pool
8.2
Service
8.0
WiFi
8.0
Comfort
7.7
Room
7.7
Breakfast
9.1
Room
7.0
5.4 Okay
Pros: Near shopping mall
Cons: No airport shuttle from airport to hotel
7.9 Good
Pros: This hotel is one of the oldest hotel on Surabaya they still preserve the decorations, and furnitures. The swimming pool is large. Breakfast is good. Staffs are very friendly
Cons: There are smoking stub inside sink, they didn't throw away. Gross!! Refrigerator didn't work
7.9 Good
Pros: Good breakfast, fast service when we would like to upgrade rooms & spacious swimming pool
Cons: old furnitures & carpets in the room
4.6 Okay
Pros: The personals are kind and helpfull
Cons: Too noisy, can't sleep. Old hotel stuff.
8.3 Excellent
Pros: Near to Tunjungan Plaza and other attractions. Staff were very helpful.
Cons:
10.0 Excellent
Pros: Good location Good swimming pool Friendly hotel crew
Cons:
10.0 Excellent
Pros: Great good value hotel the authentic East Java food is excellent - nasi pecel nasi rawon pecel lele. Keroncong band at weekends. Have been staying at Elmi 25 years. Half the price of Majapahit which is also excellemt
Cons:
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
Overall 8.8 Excellent
Based on 6,649 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Good
7.0
Pros: Location
Excellent
8.0
Pros: The breakfast was good
Good
7.5
Pros: We liked and enjoyed the complimentary ginger tea and the snacks provided. Thanks
Excellent
9.0
Pros: Great location, variety of breakfast and friendly staff.
Details
Reviews
Overall 8.8 Excellent
Based on 6,649 reviews
Service
9.3
Cleanliness
9.1
WiFi
9.0
Location
8.9
Vibe
8.6
Food
8.4
Room
8.3
Breakfast
8.2
Pool
0.9
Location
9.1
Service
8.9
WiFi
8.4
Vibe
8.3
Room
8.1
Breakfast
7.9
Food
7.4
Service
9.4
Cleanliness
9.1
Location
8.5
Food
8.4
Room
8.1
Breakfast
8.0
Value
8.0
Pool
1.1
Service
9.1
Location
9.0
Food
8.3
Vibe
8.2
Breakfast
8.1
WiFi
8.0
Room
7.9
Service
9.1
Cleanliness
9.0
Location
8.9
Breakfast
8.4
Vibe
8.2
Food
8.0
Room
7.7
7.0 Good
Pros: Location
Cons: The bed was hard
8.0 Excellent
Pros: The breakfast was good
Cons: In new year eve, I was not found parking car available. I had to park my car outside the hotel and paid for 10.000 rupiah/night. I felt dissapointed, as a guest who stayed at hotel it must be our priority to park inside the hotel rather than guests who only visit the hotel for hours. Even though I had to park outside, it must be free because it was one of hotel's facilities. I'm sorry I really dissapointed for this service.
7.5 Good
Pros: We liked and enjoyed the complimentary ginger tea and the snacks provided. Thanks
Cons:
9.0 Excellent
Pros: Great location, variety of breakfast and friendly staff.
Cons: Cleanliness of toilet. There is smile when first enter, after awhile with exhaust fan on, then okay.
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
A stay at Swiss-Belinn Manyar places you in the heart of Surabaya, within a 10-minute drive of Galaxy Mall and Sepuluh November Institute of Technology. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8.8 Excellent
Based on 3,806 reviews
All reviews
- All reviews
- Families
- Business
- Solo
Good
6.0
Pros: Location is good
Good
7.9
Pros: Perfect location
Good
6.0
Pros: location strategic
Excellent
8.0
Good
7.0
Pros: Buffet
Details
Reviews
Overall 8.8 Excellent
Based on 3,806 reviews
WiFi
9.7
Cleanliness
9.3
Service
9.2
Breakfast
8.6
Vibe
8.5
Room
8.3
Food
8.3
Value
7.8
Location
6.5
Wellness
3.3
Service
9.1
Cleanliness
9.1
Room
7.8
Location
6.4
Breakfast
8.4
Location
6.6
Service
9.2
6.0 Good
Pros: Location is good
Cons: Breakfast not really impress me much. Should improve the omelette taste.
7.9 Good
Pros: Perfect location
Cons: None
6.0 Good
Pros: location strategic
Cons: no space for spa . only inroom massage.
8.0 Excellent
Pros:
Cons: The toilet needs cleaning
7.0 Good
Pros: Buffet
Cons: Lights not enough
A stay at Swiss-Belinn Manyar places you in the heart of Surabaya, within a 10-minute drive of Galaxy Mall and Sepuluh November Institute of Technology. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
When you stay at Grand Inna Tunjungan in Surabaya, you'll be in the business district, a 5-minute drive from Tunjungan Plaza and 8 minutes from Grand City Surabaya. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. Self parking (subject to charges) is available onsite.
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Overall 8.8 Excellent
Based on 2,241 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.0
Pros: hospitality of the staff
Excellent
8.3
Pros: The staff were extremely helpful.
Excellent
8.0
Pros: The staff is soooooo friendly and smiling. The hotel is perfect and the location is more than perfect .
Good
6.3
Pros: * Quite clean and new in the lobby * Local food dishes but plain taste and cold * Quite close to shopping mall (Tunjungan Plaza)
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Details
Reviews
Overall 8.8 Excellent
Based on 2,241 reviews
Location
9.0
Service
8.6
Room
8.0
Food
7.7
Breakfast
7.6
WiFi
5.1
Wellness
2.0
Location
9.1
Service
8.6
Food
7.8
Room
7.2
Comfort
6.7
Breakfast
7.4
Room
6.7
Comfort
6.6
Location
8.9
Service
8.5
Room
6.6
8.0 Excellent
Pros: hospitality of the staff
Cons: non for now
8.3 Excellent
Pros: The staff were extremely helpful.
Cons: The pool refurbishment.
8.0 Excellent
Pros: The staff is soooooo friendly and smiling. The hotel is perfect and the location is more than perfect .
Cons: My room was front the street,so it was noisy
6.3 Good
Pros: * Quite clean and new in the lobby * Local food dishes but plain taste and cold * Quite close to shopping mall (Tunjungan Plaza)
Cons: * Old bed, bolster, towel, blanket * Less sound proof on the second floor where I stayed * Quite far from covenience store
When you stay at Grand Inna Tunjungan in Surabaya, you'll be in the business district, a 5-minute drive from Tunjungan Plaza and 8 minutes from Grand City Surabaya. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. Self parking (subject to charges) is available onsite.
Smart International Hotel in Surabaya, Indonesia for Savvy Travelers. Holiday Inn Express Surabaya CenterPoint is the smart choice for both the savvy business and leisure travelers of today. A hassle free and relaxing stay awaits. Centrally located in the heart of Surabaya, you are within walking distance to the city best dining options and attractions. The hotel is within close proximity to the biggest mall in East Java Tunjungan Plaza, Grand City Mall and Convention Center, House of Sampoerna Museum, Historical monument of Surabaya, Pasar Atom where you will get good bargain for branded products, Submarine Museum, Ampel Mosque, Suramadu Bridge longest bridge in Indonesia, Genteng Market and Graha Family Golf Course. Holiday Inn Express Surabaya CenterPoint is a 45 minute drive from Juanda Airport and easily accessible via car to Pasar Turi train station. Start your day right and get energized with our Free Express Start Breakfast. Stay connected as we provide free high speed internet connection. After a day of fun or business, enjoy an invigorating shower experience with rain showers fitted in all our bathrooms. Unwind and have a restful night with our high quality bedding and a discerning choice of firm and soft pillows.
Overall 8.8 Excellent
Based on 1,942 reviews
All reviews
- All reviews
Good
7.1
Pros: Cleanliness
Good
6.7
Pros: Distance to the city
Excellent
8.8
Pros: Comfort bed, good light of room, clean room
Excellent
10.0
Pros: Comfy room and a nice breakfast
Details
Reviews
Overall 8.8 Excellent
Based on 1,942 reviews
Cleanliness
9.4
WiFi
9.2
Service
9.0
Room
8.5
Breakfast
6.8
Location
6.5
Wellness
4.5
Pool
0.0
7.1 Good
Pros: Cleanliness
Cons: Traffic jam for accessing the location
6.7 Good
Pros: Distance to the city
Cons: Location while very central but neigbourhood is somewhat undesirable for travellers visiting Surabaya for the first time
8.8 Excellent
Pros: Comfort bed, good light of room, clean room
Cons: The wifi connection, i doesnt work for me, nyoba sekali dan poor..
10.0 Excellent
Pros: Comfy room and a nice breakfast
Cons: The location is great except for lacking a mini market close by
Smart International Hotel in Surabaya, Indonesia for Savvy Travelers. Holiday Inn Express Surabaya CenterPoint is the smart choice for both the savvy business and leisure travelers of today. A hassle free and relaxing stay awaits. Centrally located in the heart of Surabaya, you are within walking distance to the city best dining options and attractions. The hotel is within close proximity to the biggest mall in East Java Tunjungan Plaza, Grand City Mall and Convention Center, House of Sampoerna Museum, Historical monument of Surabaya, Pasar Atom where you will get good bargain for branded products, Submarine Museum, Ampel Mosque, Suramadu Bridge longest bridge in Indonesia, Genteng Market and Graha Family Golf Course. Holiday Inn Express Surabaya CenterPoint is a 45 minute drive from Juanda Airport and easily accessible via car to Pasar Turi train station. Start your day right and get energized with our Free Express Start Breakfast. Stay connected as we provide free high speed internet connection. After a day of fun or business, enjoy an invigorating shower experience with rain showers fitted in all our bathrooms. Unwind and have a restful night with our high quality bedding and a discerning choice of firm and soft pillows.
When you stay at Midtown Hotel in Surabaya, you'll be in the business district, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8.7 Excellent
Based on 3,443 reviews
All reviews
- All reviews
- Families
- Solo
Excellent
8.0
Pros: Very strategic location.
Good
7.9
Pros: Location was strategic
Good
6.0
Details
Reviews
Overall 8.7 Excellent
Based on 3,443 reviews
Service
9.3
Cleanliness
8.8
Breakfast
8.5
Food
8.3
WiFi
8.1
Room
8.0
Location
7.8
Pool
0.5
Wellness
0.0
Service
9.2
Location
7.8
Room
6.8
Service
9.2
Room
6.8
8.0 Excellent
Pros: Very strategic location.
Cons: - Lobby is too small - very limited parking space. Too bad. - hotel only have 2 umbrella and all broken.
7.9 Good
Pros: Location was strategic
Cons: It has no fridge
6.0 Good
Pros:
Cons: I always had to ask first for some help at the front, upon arrival and check-out. Never saw the staff smile.
When you stay at Midtown Hotel in Surabaya, you'll be in the business district, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary wired Internet access, express check-in, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Crown Prince Hotel Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 7 minutes from Grand City Surabaya. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 8.7 Excellent
Based on 3,423 reviews
All reviews
- All reviews
- Couples
Good
7.9
Pros: The staff are very friendly and helpful. Breakfast offered excellent choice.
Good
6.3
Pros: Staff was friendly, especially during breakfast. Too bad I saw cockroaches in the breakfast room. The room itself was neat only the bathroom could have been cleaner for that price
Excellent
8.3
Pros: Good hotel in the city center. Staff is nice and the room is clean. Price is not bad.
Excellent
9.6
Pros: Good location, best hospitality, clean and big room.
Good
7.0
Pros: The breakfast and a very friendly and helpful lady named Dini. She really made the stay a pleasant one. Very easy check inn and check out
Excellent
8.0
Pros: Clean and efficient
Excellent
9.2
Pros: Room is very spacious. Facilities in the room was very high standard. Bed was very comfortable.
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Details
Reviews
Overall 8.7 Excellent
Based on 3,423 reviews
Service
9.2
Value
8.7
Cleanliness
8.6
WiFi
8.4
Breakfast
8.0
Room
7.9
Food
7.7
Location
5.8
Comfort
5.3
Pool
4.4
Wellness
2.2
Room
7.4
7.9 Good
Pros: The staff are very friendly and helpful. Breakfast offered excellent choice.
Cons: The linen on both beds were dirty not clean. The towels were old, could do with new ones..
6.3 Good
Pros: Staff was friendly, especially during breakfast. Too bad I saw cockroaches in the breakfast room. The room itself was neat only the bathroom could have been cleaner for that price
Cons:
8.3 Excellent
Pros: Good hotel in the city center. Staff is nice and the room is clean. Price is not bad.
Cons: Could not put anything on the room bill. Bed was OK, not great and not bad either.
9.6 Excellent
Pros: Good location, best hospitality, clean and big room.
Cons: None
7.0 Good
Pros: The breakfast and a very friendly and helpful lady named Dini. She really made the stay a pleasant one. Very easy check inn and check out
Cons: Room was a little cramped. The hotel shuttle dropped guests at the mall but couldn't fetch them
8.0 Excellent
Pros: Clean and efficient
Cons:
9.2 Excellent
Pros: Room is very spacious. Facilities in the room was very high standard. Bed was very comfortable.
Cons: Nothing in particular
With a stay at Crown Prince Hotel Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 7 minutes from Grand City Surabaya. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
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Overall 8.6 Excellent
Based on 5,995 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9.2
Pros: Location is good
Excellent
10.0
Pros: Service and hospitality
Excellent
8.0
Pros: Hotel is located in very convenient place, room is big and clean, the breakfast is delicious with multiple selections
Excellent
10.0
Pros: The room is very large and there is a window sofa.
Good
7.0
Pros: Breakfast fine I guess.
Excellent
9.4
Pros: friendly and helpful staffs with speedy services
Great breakfast
location of the hotel is close by central of the city.
quiet, privacy and comfortable
Details
Reviews
Overall 8.6 Excellent
Based on 5,995 reviews
Breakfast
8.2
Comfort
8.0
Location
7.8
Service
7.5
Room
7.2
Cleanliness
5.8
WiFi
4.4
Wellness
3.1
Pool
0.3
Breakfast
8.3
Comfort
8.3
Location
7.4
Service
7.0
Room
6.9
Cleanliness
5.2
Service
8.0
Location
7.9
Room
5.8
Vibe
5.6
Cleanliness
5.2
Location
8.2
Service
7.3
Room
6.5
Comfort
8.2
Location
8.0
Room
6.7
9.2 Excellent
Pros: Location is good
Cons: Nice
10.0 Excellent
Pros: Service and hospitality
Cons: Improve and try to re paint and touch up the facade in and outer walls
8.0 Excellent
Pros: Hotel is located in very convenient place, room is big and clean, the breakfast is delicious with multiple selections
Cons: Facilites are a bit of old. Some equimpment is not in good working conditions.
10.0 Excellent
Pros: The room is very large and there is a window sofa.
Cons:
7.0 Good
Pros: Breakfast fine I guess.
Cons: Not much.
9.4 Excellent
Pros: friendly and helpful staffs with speedy services
Great breakfast
location of the hotel is close by central of the city.
quiet, privacy and comfortable
Cons: nearby construction site
parking space and its regulation
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
ibis budget Surabaya Diponegoro is located in the heart of the city, just 15km away from Djuanda International Airport, 10.5km from Tanjung Perak Harbour and only 4km from Gubeng Train Station. With 138 rooms and free WiFi, enjoy our comfortable modern NEST rooms concept with Sweet Bed by ibis budget. The hotel also provides meeting space equipped with the latest technology and modern design. Stay overnight in the modern ibis budget Surabaya Diponegoro for essential comfort at affordable price.
Overall 8.6 Excellent
Based on 1,085 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The location is good, lots of restaurant nearby. Close to airport about 20 minutes, there is Nike Factory Store in front of the hotel, etc
Excellent
10.0
Pros: Location, privacy , cleanliness, friendly staff
Excellent
8.3
Pros: Good location, good facilities for a budget hotel.
Excellent
9.6
Pros: The room The location Friendly and assertive staff
Details
Reviews
Overall 8.6 Excellent
Based on 1,085 reviews
Cleanliness
9.5
WiFi
9.5
Vibe
9.2
Service
8.9
Room
7.8
Breakfast
6.5
Location
4.4
Comfort
2.8
Cleanliness
9.4
Service
8.5
Room
7.2
Breakfast
6.2
Location
4.3
Service
9.1
Room
7.3
Cleanliness
9.2
Room
7.3
Location
4.3
Room
7.4
10.0 Excellent
Pros: The location is good, lots of restaurant nearby. Close to airport about 20 minutes, there is Nike Factory Store in front of the hotel, etc
Cons: My water tap, shower turned like rusty brown in the morning. It was not comfortable for me to take a shower.
10.0 Excellent
Pros: Location, privacy , cleanliness, friendly staff
Cons: None , for hotel ** is beyond and above, looks ***
8.3 Excellent
Pros: Good location, good facilities for a budget hotel.
Cons: The towels given look so worn out
9.6 Excellent
Pros: The room The location Friendly and assertive staff
Cons: No hot water dispenser available on every floor
ibis budget Surabaya Diponegoro is located in the heart of the city, just 15km away from Djuanda International Airport, 10.5km from Tanjung Perak Harbour and only 4km from Gubeng Train Station. With 138 rooms and free WiFi, enjoy our comfortable modern NEST rooms concept with Sweet Bed by ibis budget. The hotel also provides meeting space equipped with the latest technology and modern design. Stay overnight in the modern ibis budget Surabaya Diponegoro for essential comfort at affordable price.
When you stay at favehotel MEX Surabaya in Surabaya, you'll be connected to a shopping center, a 1-minute drive from Tunjungan Plaza and 9 minutes from Grand City Surabaya. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8.2 Excellent
Based on 4,170 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.0
Pros: Good location
Okay
5.4
Pros: Staff were friendly and helpful.
Excellent
9.0
Pros: Location, breakfast, value for money
Good
7.1
Pros: The location. Right in the centre of Surabaya.
Good
6.0
Pros: Location and staff
Good
7.1
Pros: Location is close to the mall and the venue
Mediocre
2.5
Pros: nothing!
Details
Reviews
Overall 8.2 Excellent
Based on 4,170 reviews
Location
8.2
Service
8.1
WiFi
7.0
Breakfast
5.7
Room
5.2
Comfort
2.1
Location
8.5
Service
7.7
Room
4.2
Comfort
2.4
Location
8.2
Service
8.1
8.0 Excellent
Pros: Good location
Cons:
5.4 Okay
Pros: Staff were friendly and helpful.
Cons: Picture shows a spacious room with a window and some chairs. In actuality was not spacious and had no windows! Wtf? Felt like I had a glimpse as to what my stay in my coffin will feel like.
9.0 Excellent
Pros: Location, breakfast, value for money
Cons: None
7.1 Good
Pros: The location. Right in the centre of Surabaya.
Cons: The parking lot is to small.
6.0 Good
Pros: Location and staff
Cons: The area manager far from friendly
7.1 Good
Pros: Location is close to the mall and the venue
Cons: My room located on 5th floor and there were construction going on the next door to mine. Good thing i woke up a lil bit early than usual. I will be furious if i have to wake up due to the noise. I also request for 1 big bed they said it was sold out. The wifi is not working really well.
2.5 Mediocre
Pros: nothing!
Cons: dirty room, dirty bedding, incorrect room description, no windows. I asked to change the room because of incorrect description and staff didn’t offer anything what feet my requirements, they also declined my asking to call booking support. We finally agreed (i had no chance and time to look for another hotel) to use room with two separate beds but room was in horrible condition. So thanks to “booking” you can get into situation like this... “booking.com” should take into consideration rating of this hotel, and explain to them how they should behave with customers. I would like to have my money back (even if hotel policy not allow this)
When you stay at favehotel MEX Surabaya in Surabaya, you'll be connected to a shopping center, a 1-minute drive from Tunjungan Plaza and 9 minutes from Grand City Surabaya. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at G Suites Hotel by AMITHYA, you'll be centrally located in Surabaya, within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 8.2 Excellent
Based on 3,767 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Okay
5.8
Pros: The hotel location and the kind hearted of receptionist and house keeping staff
Excellent
10.0
Pros: Friendly service, good breakfast, clean room.
Excellent
10.0
Pros: Clean room, nice breakfast and friendly staffs. We were happy during our 3 days staying at the hotel.
Excellent
8.0
Pros: the breakfast very yummy
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Details
Reviews
Overall 8.2 Excellent
Based on 3,767 reviews
WiFi
8.8
Service
7.7
Location
7.2
Breakfast
5.9
Room
5.7
Pool
5.4
Comfort
2.1
Service
7.5
Breakfast
6.0
Food
5.4
Room
4.2
Comfort
1.9
Service
8.0
Breakfast
5.9
Room
4.8
Comfort
1.8
Room
5.2
5.8 Okay
Pros: The hotel location and the kind hearted of receptionist and house keeping staff
Cons: The bathroom is tiny
10.0 Excellent
Pros: Friendly service, good breakfast, clean room.
Cons: Nothing
10.0 Excellent
Pros: Clean room, nice breakfast and friendly staffs. We were happy during our 3 days staying at the hotel.
Cons: My daughter and I had a little accident when we stepped down. The step was a bit tricky at night, we did not see it. Staffs were very responsive and helpful.
8.0 Excellent
Pros: the breakfast very yummy
Cons:
With a stay at G Suites Hotel by AMITHYA, you'll be centrally located in Surabaya, within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
When you stay at Maumu Hotel and Lounge in Surabaya, you'll be in the business district, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.0 Excellent
Based on 1,457 reviews
All reviews
- All reviews
- Couples
Okay
4.0
Pros: The hotel was cheap and not too far away from the center
Okay
4.2
Excellent
8.8
Pros: The location is near pasar genteng, near masjid ampel and easy to find the food
Mediocre
3.8
Pros: The door locked. The staff were very friendly and nice upon check in, check out and helping deal with the initial swapping of rooms.
Good
7.1
Pros: the view from my window was nice. the room was spacious, clean and with sufficient daylights entering through the windows.
Details
Reviews
Overall 8.0 Excellent
Based on 1,457 reviews
Service
8.6
Location
8.1
Cleanliness
5.6
Room
5.6
WiFi
5.3
Vibe
5.2
Breakfast
3.4
Room
3.7
4.0 Okay
Pros: The hotel was cheap and not too far away from the center
Cons: The room wasn't really clean.The water not properly draining from shower. All towels and bed linen more or less grey and worn out. The personal safe in the room not functioning and the personal not interested to improve. Breakfast mentioned in room description not offered at all cause restaurant permanently closed. The entrance is dark and sticky. The hotel/room description not matching the reality
4.2 Okay
Pros:
Cons: The first room we got was so dirty, the floor was covered in hairs, the night stand and other surfaces were not clean. Even the sheets had stains on them. I’d specified a non smoking room but got one. After complaining we got a new room, and luckily this one wasn’t as smokey. Still not clean but better. People can smoke wherever they wanted so bare that in mind if your a none smoker. Would not recommend this hotel!
8.8 Excellent
Pros: The location is near pasar genteng, near masjid ampel and easy to find the food
Cons:
3.8 Mediocre
Pros: The door locked. The staff were very friendly and nice upon check in, check out and helping deal with the initial swapping of rooms.
Cons: This place was filthy. We only checked in for one night as a stop over on our inter railing trip through Java with a view to potentially staying longer if the mood saw fit. The sheets in our original room were disgusting and doubtful that these were changed with food, make up and general stains accompanying the many hairs in the bed. The staff offered to change rooms to a slightly cleaner version. The general cleanliness of the hotel was not good with the common landing areas in desperate need of cleaning and the many day old plates, cups, and glasses did not install, confindence in the hotel. The toilet in the new room was disgusting with huge poo in the toilet that wasn't noticed during our inspections of the room, we ended up cleaning this as best we could to just get on with it. We took the decision to sleep in our clothes on top of the bed as we were not confident that these sheets were massively clean and merely wanted the night to be over. Very early morning noise and loud music being played at 5am was not greatly appreciated during an already poor nights sleep. Advertised roof bar and restaurant looks to have closed years ago.
7.1 Good
Pros: the view from my window was nice. the room was spacious, clean and with sufficient daylights entering through the windows.
Cons:
When you stay at Maumu Hotel and Lounge in Surabaya, you'll be in the business district, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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