Prices are in New Zealand Dollars.

Four Points by Sheraton Surabaya

JL. Embong Malang 25-31, Surabaya 60261, Indonesia
+62 315 477 488

Cheapest
rate per night

9.4

Excellent
based on 5,583 reviews
Four Points by Sheraton Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $95
SnapTravel $96
Agoda.com $100
KAYAK
SnapTravel
Agoda.com

Good to know

Distance to city centre 1.8 km
Location rating 9.1

Rooms

Check-in
Check-out

Deluxe rooms

$95+

Bed type
Provider
Nightly base price
King bed
$95 per night
King bed
$100 per night
Unknown
$109 per night
Unknown
$114 per night
King bed
$151 per night

Reviews

Pros

Cons

Traveller rating

249
49
8
1
0

Time of year

Traveller type

Show reviews that mention

+
buffet breakfast in 115 reviews
clean room in 129 reviews
close to the shopping in 27 reviews
comfy bed in 63 reviews
direct access in 24 reviews
food was great in 25 reviews
friendly and helpful in 12 reviews
great hotel in 73 reviews
great location in 171 reviews
location and cleanliness in 124 reviews
non smoking in 8 reviews
parking lot in 22 reviews
staff are very friendly in 145 reviews
swimming pool in 14 reviews
tunjungan plaza in 116 reviews
  • Excellent
    Mar 2020
    9.2

    Excellent hotel right next door to Tunjungan Plaza which najes it easy for shopping without the beed for transportation. Good service and good breakfast spread. Staff were excellent and friendly. The decor inside is not attractive, could be the work of interior decorater. It is good back lack the umph factory. M ay be the next time will try the real factor. Four Points Sheraton is what DoubleTree Hilton but having stayed many times in both in many locatiobs, I think DoubleTree is much more luxurious. No offence, just giving an idea of comparison. Unless Sheraton take great care, it will have a great competition in terms of image. Saha & Yam Stayed February 2020

    The drop off area to the hotel entrance is not so conducive and confusing with drop off area of Tunjungan Plaza. The lobby is located at 9th floor which we basically do not like hotel of such nature although it is individual preference.

  • Good
    Mar 2020
    8.0

    I loved the staff at the hotel! At check-in I mentioned that my baby loves a good view and will watch cars for hours so the staff at the desk gave me the option of waiting 15 minutes longer for a room with a better view. At breakfast and the dinner buffet, the staff knew our names and my coffee order. They have fantastic coffee! My pillow and bed were super comfortable too.

    I did not like that the swimming pool is right off of the main lobby/bar/restaurant area. The giant window made it seem like you were in a fishbowl with everyone watching. I had no desire to go to the pool because I felt like people were constantly watching.

  • Good
    Mar 2020
    8.0

    I like the long pillow and spacious room... And the new cafe / bar in the lobby is awesome. Breakfast is a bit crowded, so I never took it, I prefer to order a la carte and it's waaayyyy more delicious and convenient.

    It has NO DIRECT HUB TO Tunjungan Plaza. No offense, but that sucks. And the parking is combined with mall so you might got waaayyyyyy parking spot to the elevator that connects to the hotel.

  • Good
    Feb 2020
    7.0

    Smell of the hotel is great. Great location and good maintenance hotel. Friendly hotel security and porters. Location is connected to a shopping mall. Rooms is very bright and modern. Bathroom is also well maintained and clean.

    Reception staff is not very flexible. Been staying there Twice a year at least since they open, but no record what's my favorite rooms. Price have also gone up quite a bit. Time to search for alternative.

  • Excellent
    Feb 2020
    10.0

    Everything

    Nothing

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites offer everything you need to travel the way you like, from complimentary Wi-Fi access and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service, and floor-to-ceiling windows. You can savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Those planning events in Surabaya will appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the city's largest shopping and entertainment destination, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. You're in for a memorable stay at Four Points by Sheraton Surabaya.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.4 Excellent

based on 5,583 reviews

9.6

Cleanliness

9.5

Service

8.8

Comfort

8.5

Wellness Area

Things to know

  • Clean rooms
  • Friendly service
  • Comfortable beds
  • Great shopping

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Airport shuttle (surcharge)
Free parking
Designated smoking area
Non-smoking rooms available
Linens
Grill
Lift
Massage
Child pool
Coffee shop
Safe
Free Internet
Pets not allowed
Terrace/Patio
Cribs available
Storage available

FAQs when booking at Four Points by Sheraton Surabaya

Where is Four Points by Sheraton Surabaya located?

Four Points by Sheraton Surabaya is located at JL. Embong Malang 25-31, 1.8 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Four Points by Sheraton Surabaya.

When is check-in time and check-out time at Four Points by Sheraton Surabaya?

Check-in time is 15:00 and check-out time is 12:00 at Four Points by Sheraton Surabaya.

Does Four Points by Sheraton Surabaya offer free Wi-Fi?

Yes, Four Points by Sheraton Surabaya offers free Wi-Fi.

Does Four Points by Sheraton Surabaya offer free parking?

Yes, Four Points by Sheraton Surabaya offers free parking.

Does Four Points by Sheraton Surabaya offer free airport shuttle service?

No, Four Points by Sheraton Surabaya does not offer free airport shuttle service.

How far is Four Points by Sheraton Surabaya from the airport?

Four Points by Sheraton Surabaya is 14.1 km from Surabaya Juanda. Four Points by Sheraton Surabaya is 74 km from Malang.

Can you bring pets to Four Points by Sheraton Surabaya?

No, pets are not allowed at Four Points by Sheraton Surabaya.

Does Four Points by Sheraton Surabaya have a pool?

Yes, Four Points by Sheraton Surabaya has a pool on-site.

Photos

All photos (1)

Location

Most popular landmarks

  • Tunjungan Plaza 186 m
  • Grahadi 0.4 km
  • Joko Dolog Statue 0.5 km
  • BG Junction 0.9 km
  • Sharp Bamboo Monument 0.9 km
  • Surabaya Plaza Shopping Mall 1 km

Surabaya travel guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 14.1 km
Malang 74 km

Nearby hotels

Closest

8 Excellent (3,892 reviews)
0.08 km
9.2 Excellent (5,677 reviews)
0.11 km
9.1 Excellent (5,359 reviews)
0.13 km

Cheapest

7.9 Good (360 reviews)
1.01 km
7.9 Good (1,449 reviews)
0.57 km
0.19 km

Most recommended

9.4 Excellent (10,377 reviews)
0.54 km
9.3 Excellent (7,890 reviews)
0.14 km
9.2 Excellent (5,677 reviews)
0.11 km
Hotels Indonesia East Java Surabaya Four Points by Sheraton Surabaya