JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya 60261, Indonesia
+62 315 458 888
$88
Cheapest

rate per night

9.0
Excellent

based on 502 reviews

JW Marriott Hotel Surabaya
Wed 27/10
Thu 28/10
ProviderNightly total
Agoda.com$88
Hotels.com$103
Agoda.com$104

About JW Marriott Hotel Surabaya

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Parking for free

Situated in Surabaya, JW Marriott Hotel Surabaya is an easy drive from the Ampel Mosque and provides on-site parking. It features a fitness centre, as well as a Jacuzzi, a free shuttle service and an outdoor pool.

Guests of JW Marriott Hotel Surabaya can indulge themselves with a range of relaxation facilities at JW Marriott Health Club, which features a sauna. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is offered for convenience. It also offers superb options for business meetings and events.

All the elegant rooms at the hotel provide a mini bar, plus all the essentials for a comfortable stay. Each provides its very own bathroom with a hair dryer, bathrobes and slippers.

On-site dining options include The Pavilion International Restaurant, which provides a convenient spot to enjoy a meal. For those who wish to indulge in a drink of an afternoon, the on-site bar provides the perfect spot.

JW Marriott Hotel Surabaya is less than a 40-minute drive from Juanda International Airport and Plaza Tunjungan is a brief walk away. Guests can also visit Surabaya Town Square.

Photos of JW Marriott Hotel Surabaya

Property safety measures

JW Marriott Hotel Surabaya has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at JW Marriott Hotel Surabaya

Wed 27/10
Thu 28/10
Show deals with
King rooms($103)
King room
no bed type specified
no bed type specified
Hotels.com

$103/night

$103 totalHotels.com
Deluxe rooms($88 - $108)
Deluxe room
no bed type specified
no bed type specified
Agoda.com

$88/night

$88 totalAgoda.com
no bed type specified
no bed type specified
Agoda.com

$104/night

$104 totalAgoda.com
no bed type specified
no bed type specified
Booking.com

$106/night

$106 totalBooking.com
Double rooms($580)
Double room
no bed type specified
no bed type specified
Expedia

$580/night

$580 totalExpedia

Amenities at JW Marriott Hotel Surabaya

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe
  • Cleaning products

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Mountain view
  • Newspapers
  • Pool view
  • Storage available
  • Quiet street view
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • Carpeted
  • City view
  • VIP room facilities

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage
  • Sauna

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Family friendly

  • Kids toys
  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Children's high chair

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV
  • DVD player

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Outdoor

  • Picnic area
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill

Things to do

  • Gift shop
  • Shops (on site)
  • Evening entertainment
  • Beauty salon
  • Night club

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness centre

Reviews of JW Marriott Hotel Surabaya

9.0
ExcellentBased on 502 verified guest reviews
9.2Couples
8.9Solo
9.0Families
9.2Friends

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Location

Jalan Embong Malang 85-89, Surabaya 60261

What's nearby

  • BG Junction0.5 km
  • Tunjungan Plaza0.7 km
  • Grahadi1 km
  • Joko Dolog Statue1 km
  • Sharp Bamboo Monument1.3 km
  • Surabaya Plaza Shopping Mall1.6 km
  • Cheng Hoo Mosque1.6 km
  • Heroic Monument1.6 km
  • Monumen Kapal Selam1.8 km
  • Gelora 10 November Stadium2.4 km
  • House of Sampoerna3.2 km
  • Mpu Tantular Museum3.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at JW Marriott Hotel Surabaya

  • Guests with existing JW Marriott Hotel Surabaya reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at JW Marriott Hotel Surabaya for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • JW Marriott Hotel Surabaya is located at Jalan Embong Malang 85-89 in Tegalsari, 2.1 km from the centre of Surabaya. BG Junction is the closest landmark to JW Marriott Hotel Surabaya.

  • Check-in time is 14:00 and check-out time is 12:00 at JW Marriott Hotel Surabaya.

  • Yes, JW Marriott Hotel Surabaya offers free Wi-Fi.

  • Yes, JW Marriott Hotel Surabaya offers free parking.

  • No, JW Marriott Hotel Surabaya does not offer free airport shuttle service.

  • JW Marriott Hotel Surabaya is 14.4 km from Surabaya Juanda. JW Marriott Hotel Surabaya is 74.1 km from Malang.

  • No, pets are not allowed at JW Marriott Hotel Surabaya.

  • Yes, JW Marriott Hotel Surabaya has a pool on-site.

Nearby hotels and places to stay

Good to know

Value for money

8.8

Distance to city centre

2.1 km

Location rating

9.1

Nearest airport

Surabaya Juanda

Distance to airport

14.4 km