Good to know
|Distance to city centre||5.8 km|
|Nearest airport||Surabaya Juanda|
|Distance to airport||12.1 km|
|"Clean and neat also modern design."||(in 7 reviews)|
|"Great location over mall Clean."||(in 21 reviews)|
|"Nice staff good service."||(in 58 reviews)|
|"Water and bad smell maybe from the carpet in Breakfast area."||(in 2 reviews)|
Time of year
Show reviews that mention
|bad smell||in 4 reviews|
|bit small||in 19 reviews|
|breakfast is great||in 4 reviews|
|cafe latte||in 3 reviews|
|clean and tidy||in 7 reviews|
|clean breakfast||in 46 reviews|
|comfortable bed||in 27 reviews|
|facilities is good||in 11 reviews|
|food warmers||in 3 reviews|
|friendly staff||in 78 reviews|
|great hotel||in 79 reviews|
|great service||in 21 reviews|
|hotel rooms||in 3 reviews|
|location was good||in 36 reviews|
|old for this hotel||in 62 reviews|
|public areas||in 8 reviews|
|room and the bed||in 84 reviews|
|shopping mall||in 35 reviews|
|size room||in 86 reviews|
|surabaya||in 7 reviews|
|swimming pool||in 42 reviews|
Facility, rooms , staff
Everything is nice excellent
Great value for a 5 stars, neat, clean, attention to details, all staff in every department are very well trained, friendly and professional
Breakfast spread was quite extensive and good. Location was next to Ciputra Mall. Currently the mall is filled with tenants but compared to the other malls I have been to around Surabaya the mall goers are relatively few. However, I saw an ad saying that their new wings would be open in 2020. Hopefully there will be more tenants and crowd in the future.
As I entered the floor that I was on (17th floor), I noticed that there is an unpleasant stench around the lobby area right up to the outside of the room. I also think that the housekeeping of the room could be further improved. When I entered the toilet in the room for the first time, I noticed that there was a pubic hair on the floor. Minor details but it is details like this that matters most of the time during the trip.
Located in Surabaya, Hotel Ciputra World Surabaya is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 12 minutes from Ciputra Waterpark. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 3,578 reviews
Things to know
- Friendly atmosphere
- Great view
- Luxurious Hotel
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Hotel Ciputra World Surabaya
Where is Hotel Ciputra World Surabaya located?
Hotel Ciputra World Surabaya is located at Jl. Mayjen Sungkono Kav. 87, 5.8 km from the centre of Surabaya. Surabaya Town Square is the closest landmark to Hotel Ciputra World Surabaya.
When is check-in time and check-out time at Hotel Ciputra World Surabaya?
Check-in time is 14:00 and check-out time is 12:00 at Hotel Ciputra World Surabaya.
Does Hotel Ciputra World Surabaya offer free Wi-Fi?
Yes, Hotel Ciputra World Surabaya offers free Wi-Fi.
Does Hotel Ciputra World Surabaya offer free parking?
Yes, Hotel Ciputra World Surabaya offers free parking.
Does Hotel Ciputra World Surabaya offer free airport shuttle service?
No, Hotel Ciputra World Surabaya does not offer free airport shuttle service.
How far is Hotel Ciputra World Surabaya from the airport?
Hotel Ciputra World Surabaya is 12.1 km from Surabaya Juanda. Hotel Ciputra World Surabaya is 70.5 km from Malang.
Can you bring pets to Hotel Ciputra World Surabaya?
No, pets are not allowed at Hotel Ciputra World Surabaya.
Does Hotel Ciputra World Surabaya have a pool?
Yes, Hotel Ciputra World Surabaya has a pool on-site.
Most popular landmarks
- Surabaya Town Square 1.2 km
- Surabaya Zoo 1.9 km
- Mpu Tantular Museum 2 km
- Royal Plaza Surabaya 2.5 km
- Sharp Bamboo Monument 3.8 km
- Joko Dolog Statue 4 km
|Surabaya Juanda||12.1 km|