Prices are in New Zealand Dollars.

Hotel Ciputra World Surabaya

Jl. Mayjen Sungkono Kav. 87, Surabaya, Indonesia
+62 315 120 1000

Cheapest
rate per night

9.2

Excellent
based on 3,578 reviews
Hotel Ciputra World Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Priceline $88
TripAdvisor $111
KAYAK $127
Priceline
TripAdvisor
KAYAK

Good to know

Distance to city centre 5.8 km
Location rating 9.0
Nearest airport Surabaya Juanda
Distance to airport 12.1 km

Rooms

Check-in
Check-out

Deluxe rooms

$88+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$127 per night
IMAGE
Twin bed
$135 per night
IMAGE
Twin bed
$136 per night
IMAGE
Unknown
$88 per night

Reviews

Pros

Cons

Traveller rating

153
28
6
2
0

Time of year

Traveller type

Show reviews that mention

+
bad smell in 4 reviews
bit small in 19 reviews
breakfast is great in 4 reviews
cafe latte in 3 reviews
clean and tidy in 7 reviews
clean breakfast in 46 reviews
comfortable bed in 27 reviews
facilities is good in 11 reviews
food warmers in 3 reviews
friendly staff in 78 reviews
great hotel in 79 reviews
great service in 21 reviews
hotel rooms in 3 reviews
location was good in 36 reviews
old for this hotel in 62 reviews
public areas in 8 reviews
room and the bed in 84 reviews
shopping mall in 35 reviews
size room in 86 reviews
surabaya in 7 reviews
swimming pool in 42 reviews
  • Excellent
    Nov 2019
    9.2

    Facility, rooms , staff

    Nothing

  • Excellent
    Nov 2019
    10.0

    Everything is nice excellent

  • Excellent
    Nov 2019
    10.0

    Great value for a 5 stars, neat, clean, attention to details, all staff in every department are very well trained, friendly and professional

    Nothing

  • Good
    Nov 2019
    7.1

    Breakfast spread was quite extensive and good. Location was next to Ciputra Mall. Currently the mall is filled with tenants but compared to the other malls I have been to around Surabaya the mall goers are relatively few. However, I saw an ad saying that their new wings would be open in 2020. Hopefully there will be more tenants and crowd in the future.

    As I entered the floor that I was on (17th floor), I noticed that there is an unpleasant stench around the lobby area right up to the outside of the room. I also think that the housekeeping of the room could be further improved. When I entered the toilet in the room for the first time, I noticed that there was a pubic hair on the floor. Minor details but it is details like this that matters most of the time during the trip.

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About

Overview

Located in Surabaya, Hotel Ciputra World Surabaya is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 12 minutes from Ciputra Waterpark. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.2 Excellent

based on 3,578 reviews

9.0

Service

9.0

Location

7.6

Comfort

3.8

WiFi

Things to know

  • Friendly atmosphere
  • Great view
  • Luxurious Hotel
  • Great shopping

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Rooftop
Lift
Massage
ATM on-site
Laundry facilities
Child pool
Hairdryer
Coffee shop
Sauna
Pets not allowed
Wedding services
Currency exchange on-site
Gift shop
Cable or satellite TV
Airport shuttle

FAQs when booking at Hotel Ciputra World Surabaya

Where is Hotel Ciputra World Surabaya located?

Hotel Ciputra World Surabaya is located at Jl. Mayjen Sungkono Kav. 87, 5.8 km from the centre of Surabaya. Surabaya Town Square is the closest landmark to Hotel Ciputra World Surabaya.

When is check-in time and check-out time at Hotel Ciputra World Surabaya?

Check-in time is 14:00 and check-out time is 12:00 at Hotel Ciputra World Surabaya.

Does Hotel Ciputra World Surabaya offer free Wi-Fi?

Yes, Hotel Ciputra World Surabaya offers free Wi-Fi.

Does Hotel Ciputra World Surabaya offer free parking?

Yes, Hotel Ciputra World Surabaya offers free parking.

Does Hotel Ciputra World Surabaya offer free airport shuttle service?

No, Hotel Ciputra World Surabaya does not offer free airport shuttle service.

How far is Hotel Ciputra World Surabaya from the airport?

Hotel Ciputra World Surabaya is 12.1 km from Surabaya Juanda. Hotel Ciputra World Surabaya is 70.5 km from Malang.

Can you bring pets to Hotel Ciputra World Surabaya?

No, pets are not allowed at Hotel Ciputra World Surabaya.

Does Hotel Ciputra World Surabaya have a pool?

Yes, Hotel Ciputra World Surabaya has a pool on-site.

Photos

Hotel Ciputra World Surabaya - Surabaya - Building All photos (27)
Hotel Ciputra World Surabaya - Surabaya - Banquet hall Banquets (3)
Hotel Ciputra World Surabaya - Surabaya - Bathroom Bathroom (4)
Hotel Ciputra World Surabaya - Surabaya - Bedroom Bedroom (3)
Hotel Ciputra World Surabaya - Surabaya - Building Building (1)

Location

Most popular landmarks

  • Surabaya Town Square 1.2 km
  • Surabaya Zoo 1.9 km
  • Mpu Tantular Museum 2 km
  • Royal Plaza Surabaya 2.5 km
  • Sharp Bamboo Monument 3.8 km
  • Joko Dolog Statue 4 km

Surabaya travel guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 12.1 km
Malang 70.5 km

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