Search
About
Rooms
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
Prime Royal Hotel
3 stars

Prime Royal Hotel

Jalan Kranggan No. 103-105, Surabaya 60251, Indonesia
Surabaya, Indonesia
See location+62 623 15355155
From
$21
Cheapest

rate per night

7.7
Good
based on 483 reviews
483 reviews
Room type
Provider
Nightly total
Superior room
Deluxe room

Photos of Prime Royal Hotel

About Prime Royal Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Latest deals for Prime Royal Hotel

Fri 2/8
Sat 3/8
Superior room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Prime Royal Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Meeting/Banquet facilities
  • Internet

Services and conveniences

  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Sauna
  • Outdoor pool

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Air-conditioned

Accessibility and suitability

  • No smoking
  • Lift
  • Designated smoking area

Dining

  • Restaurant
  • Minibar
  • Coffee shop

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)

Outdoor

  • Grill
  • Garden

General

  • Family rooms
  • Storage available

Media and entertainment

  • Cable or satellite TV

Laundry

  • Laundry facilities

Health and safety

  • Safe

Reviews of Prime Royal Hotel

7.7
Good483 verified reviews
6.8Families
7.9Couples
7.0Friends
8.5Solo

Filters

No reviews found.Try removing a filter, changing your search, or clear all to view reviews.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

How is the cleanliness of the hotel?

The hotel offers clean and comfortable rooms, although some guests have reported issues with cleanliness in specific rooms. The staff are friendly and helpful, and the property has a garden that adds to the overall ambiance.

What can I expect from the hotel's breakfast?

The breakfast at the hotel could be improved, as some guests have mentioned that the menu needs to be better. There are also limited options for vegetarians unless you eat eggs or tofu.

Is the hotel's location convenient for exploring nearby attractions?

The hotel is within walking distance to many attractions, making it a convenient choice for travelers. Additionally, there are local eateries nearby and malls just 10 minutes away with a food court.

How are the hotel's facilities and amenities?

The hotel offers excellent value for money and a prime location. The room size is spacious, and the bathroom is clean. However, there are reports of things always being broken in the rooms, and guests may need to wait for hot water if others use it.

What is the best time to visit the hotel?

The hotel experiences low season in February and high season in March. Visitors can expect a comfortable stay, especially if they book during the low season.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.

Opt for Higher Floor Rooms

Guests on the 5th floor enjoyed stunning views of Surabaya at night, providing a unique experience.

Check Room Cleanliness

Several guests reported issues with room cleanliness, including smelly bathrooms, dirty bed linen, and dusty furniture. It's advisable to check the room thoroughly upon arrival and request a change if necessary.

Consider Nearby Attractions

The hotel's proximity to BG Junction, Tunjungan Plaza, and other attractions makes it a convenient choice for travelers interested in exploring the area.

Be Mindful of Low Connection Wi-Fi

Some guests experienced low Wi-Fi connectivity in their rooms, so it's recommended to check the Wi-Fi signal strength before settling in.

Request Room Maintenance

Several guests mentioned issues with room maintenance, such as broken facilities and lack of proper cleaning. It's advisable to promptly report any maintenance issues to ensure a comfortable stay.

Bring Toiletries

Some guests found that the hotel did not provide sufficient toiletries, such as coffee, tea, and towels, so it may be helpful to bring along these items.

Be Aware of Noise Levels

Some guests reported noisy air conditioning and doors, which could affect the quality of sleep. It's advisable to inquire about potential noise disturbances and request a quieter room if needed.

Check Breakfast Quality

While the hotel offers breakfast, some guests felt that the breakfast menu could be improved. It's recommended to manage expectations regarding the breakfast selection.

Utilize Nearby Dining Options

As the hotel is located near local eateries, guests can explore various dining options in the vicinity for a diverse culinary experience.

Consider Value for Money

Despite some drawbacks, guests found the hotel to offer good value for the price, especially considering its spacious rooms and friendly staff.

Location

Jalan Kranggan No. 103-105, Surabaya 60251

What's nearby

  • BG Junction0.5 km
  • Tunjungan Plaza1.4 km
  • Heroic Monument1.5 km
  • Grahadi1.7 km
  • Joko Dolog Statue1.7 km
  • Cheng Hoo Mosque1.9 km
  • Sharp Bamboo Monument2 km
  • Surabaya Plaza Shopping Mall2.3 km
  • Monumen Kapal Selam2.5 km
  • House of Sampoerna2.8 km
  • Gelora 10 November Stadium2.8 km
  • Surabaya Town Square4.3 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Prime Royal Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Prime Royal Hotel

  • Where is Prime Royal Hotel located?

    Prime Royal Hotel is located at Jalan Kranggan No. 103-105 in Sawahan, 2.4 km from the centre of Surabaya. BG Junction is the closest landmark to Prime Royal Hotel.

  • When is check-in time and check-out time at Prime Royal Hotel?

    Check-in time is 14:00 and check-out time is 12:00 at Prime Royal Hotel.

  • Does Prime Royal Hotel offer free Wi-Fi?

    Yes, Prime Royal Hotel offers free Wi-Fi.

  • How far is Prime Royal Hotel from the airport?

    Prime Royal Hotel is 14.6 km from Surabaya Juanda. Prime Royal Hotel is 73.8 km from Malang.

  • Does Prime Royal Hotel have a pool?

    Yes, Prime Royal Hotel has a pool on-site.

  • How does KAYAK find such great Prime Royal Hotel hotel deals?

    KAYAK scours the web for all room deals available at Prime Royal Hotel in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Prime Royal Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Prime Royal Hotel.

Nearby hotels and places to stay

2-star hotel
Prime Royal Boutique Hotel0.11 kmWi-Fi, Flat-screen TV$28+
2-star hotel
ibis Surabaya Tidar8.6 Excellent (154 reviews)0.13 kmRestaurant, Bar/Lounge, Room service$43+
3-star hotel
Maxonehotels At Tidar Surabaya9.1 Excellent (270 reviews)0.35 kmSpa and wellness centre, Restaurant, Bar/Lounge$36+
3-star hotel
Choice City Hotel9.2 Excellent (377 reviews)0.4 kmFitness centre, Room service, Free Wi-Fi$29+
3-star hotel
55% cheaperOYO Flagship 90789 Genteng Residence4.6 Okay (3 reviews)1.35 kmFlat-screen TV, Free toiletries$11+
2-star hotel
50% cheaperOyo 139 Paprica 21.11 kmRoom service, Free Wi-Fi, Cable or satellite TV$12+
2-star hotel
50% cheaperCentral City Family Residence8.5 Excellent (73 reviews)0.61 kmIndoor pool, Fitness centre, Free Wi-Fi$12+
2-star hotel
50% cheaperRedDoorz @ Genteng Surabaya 26.3 Good (35 reviews)0.94 kmRoom service, Free Wi-Fi, Coffee machine$12+
4-star hotel
Platinum Hotel Tunjungan Surabaya9.4 Excellent (687 reviews)0.91 kmOutdoor pool, Spa and wellness centre, Fitness centre$85+
3-star hotel
Choice City Hotel9.2 Excellent (377 reviews)0.4 kmFitness centre, Room service, Free Wi-Fi$29+
3-star hotel
Maxonehotels At Tidar Surabaya9.1 Excellent (270 reviews)0.35 kmSpa and wellness centre, Restaurant, Bar/Lounge$36+
5-star hotel
Hotel Majapahit Surabaya MGallery9.1 Excellent (1,001 reviews)1.14 kmOutdoor pool, Spa and wellness centre, Fitness centre$160+

Good to know

Value for money

7.7

Distance to city centre

2.4 km

Nearest airport

Surabaya Juanda

Distance to airport

15.1 km