Traveller reviews
Overall rating
7.4
Good
Based on 1,555 reviews
Boarding
7.6
Comfort
7.5
Crew
7.8
Entertainment
7.1
Food
7.0
Find cheap flights on Royal Jordanian
Return
Economy
Royal Jordanian information
| IATA code | RJ |
|---|---|
| Routes | 101 |
| Top route | Amman Queen Alia Intl to Jeddah King Abdulaziz Intl |
| Airports served | 46 |
| Top airport | Amman Queen Alia Intl |
Royal Jordanian traveller reviews
Pros
"Entertainment choices, comfortable seats ."
(in 29 reviews)
"Easy boarding process, friendly staff."
(in 59 reviews)
"Short flight, comfortable seat"
(in 7 reviews)
Cons
"The flight attendants are unfriendly."
(in 4 reviews)
"the food is so bad ."
(in 42 reviews)
"Horrible airport security measures- missed flight"
(in 32 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
short flight
flight attendants
flight was delayed
food service
kosher meals
food is not good
unprofessional staff
seats were very comfortable
great service
delayed two hours
good flight
selection of movies
answered the phone
-
6.0
Pros: It’s hard to say what was good, because everything was sub-par. I would say I liked nothing, except that it got me to where I needed to go. Would I pay for this again? Economy, maybe. Business? No way.
Cons: Everything. I was flying business so the standard must be higher. Specifically? Bathrooms. Replace eather-worn chairs. Leather retains heat making the whole chair hot. As someone who finds everything cold, this was unbelievable; flight crew (rude & bossy, not international standard); seat positioning (your seat mate has to climb over you); meal (feels like an economy meal put on silverware); the pilot! did a hard brake on the runway, sending loose items flying; I really have nothing positive to say about Royal Jordanian, except that I would be happy to avoid them again.
review from
-
6.0
Pros: Seats are crammed & not comfortable but crew members were nice
Cons: Add WiFi Serve 2 meals flying Amman to JFK
review from
-
2.0
Pros: Crew was good, but only so much you can do on a junk plane
Cons: The plane could have been better, a lot better
review from
-
7.0
Pros: Crew members
Cons: More comforting seats!
review from
-
10.0
Pros: Great flight, on time, wonderful food and friendly flight attendants
Cons: Everything was perfect!
review from
-
9.5
Pros: The crew was great. Easy checking in. Comfortable ride.
Cons: Food selection.
review from
-
3.0
Pros: crew was ok. seats were very tight. climate was hot inside the plane for the whole trip. no entertainment the screens were not working. poor food. and finally we had to go in a bus not a direct gate.. very bad experiance
Cons: everything!
review from
-
9.6
Pros: Every thing is good
Cons: It’s good
review from
-
7.0
Cons: I think the food that I had it is not for human
review from
-
6.0
Pros: Boarding process was very fast and crew were highly helpful
Cons: No entertainment in the flight No screen !!!!
review from
-
8.0
Pros: Crew was excellent and so was the comfortable seating.
Cons: The audio selection was extremely unique, well strange to say the least.
review from
-
3.3
Cons: The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again
review from
-
10.0
Pros: Good food
Cons: None
review from
-
10.0
Pros: Super seat
Cons: Audio selection
review from
-
2.0
Unacceptable conditions
Pros: Always fly Emirates they never failed in any type of situation.
Cons: Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed
review from
-
7.6
Pros: Good crew. Timeliness
Cons: Entertainment system did not work. Food was not attractive.
review from
-
10.0
Pros: Food was wonderful. Seats in Crown class were very comfortable. Crew was excellent.
review from
-
10.0
Pros: Food was wonderful. Seats in Crown class were very comfortable.
review from
-
8.8
Cons: The Royal Jordanian crew gave us a comfortable, enjoyable flight. There is no in-flight entertainment, so take your own or plan to read or sleep.
review from
-
5.6
Pros: Crowded people around even the crew speaking loud over several rows.
Cons: Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )
review from
-
2.0
Pros: No
review from
-
3.0
Pros: Crew was not helpful they also spoilt my luggage
review from
-
4.6
Cons: Dealing with people is not fun but they chose to do this not a volunteer work. Customer service at RJ is horrible. The crew was horrible from chicago to Baghdad. They need some people skills.
review from
-
6.0
Pros: Shashakani ishi nakrd awa la hamwy xraptr bw
Cons: Shashakani bardam man ishi nakrd flim yan goraniak gwe bgrin
review from
-
9.5
Pros: The check in and the crew
Cons: Being in schedule
review from
-
10.0
Pros: The crew was amazing, clean airplane, great food and service and options, clean bathrooms.
Cons: Nothing
review from
-
8.0
Pros: Crew was great. Seat was comfortable.
Cons: Drinks and food
review from
-
2.0
Pros: The ticket is for anther destination and I purchase another ticket hi rate pleas sent me my money back
Cons: Nothing
review from
-
7.0
Cons: Avoid flight delays in the future and respect the flight schedule
review from
-
4.0
Pros: Not much really
Cons: Delayed departure; departure fate kept changing; long time waiting on the bus
review from
-
9.5
Cons: Flight was an hour early
review from
-
2.0
Cons: 5 hours flight without entertainment, small airplane I. Addition to that my flight from Amman to jeddah was very bad, I will not book with jordanian airlines anymore
review from
-
6.3
Pros: Friendly pilot and crew
Cons: Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way.
review from
-
6.0
Cons: The supervisor and some of his crew were rude because I had a problem and they were not helping
review from
-
2.0
Cons: Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!
review from
-
8.3
Cons: The attendants only came around 2 times to offer drinks/water on a 12 hour flight. They only offered tea/coffee once. It was not offered after the main meal even. The attendants need to come around with water every few hours on such a long flight.
review from
-
4.5
Pros: My neighbor
Cons: My chair
review from
-
6.6
Pros: The aircraft was comfortable and clean.
Cons: The soap dispenser in the bathroom was broken.
review from
-
8.0
Pros: The crew and the aircraft
Cons: More food and more toilets for the economy class
review from
-
8.0
Pros: The aircraft is new and the crew are nice
Cons: More food and more toilets
review from
-
9.6
Pros: The seat was great!
review from
-
3.6
Cons: Boarding should be better.
review from
-
4.0
Cons: Boarding was vary slow and not on time. We lost one bag.
review from
-
10.0
Pros: Every things well
Cons: You
review from
-
10.0
Pros: Every things
review from
-
10.0
Cons: Keep it up
review from
-
4.3
Pros: Boarding was as enjoyable as possible.
Cons: Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals).
review from
-
10.0
Pros: Greatest crew ever.
Cons: Nothing.
review from
-
10.0
Pros: Everything was great.
Cons: Nothing.
review from
-
10.0
Pros: All staff I have met were Professional employees .
Cons: Nothing at all.
review from
-
10.0
Pros: The flight crew and cockpit crew were amazing and they did their job professional and kindly way.
Cons: Every thing was great.
review from
-
3.6
Cons: Amount of food and crew behavior
review from
-
4.0
Pros: Amman airport and staff at ohare airport
Cons: Amount of food crew on the plane
review from
-
8.6
Pros: Crew attentive, flight left and arrived on time
Cons: More movie and TV show options. Also foot rest would have been nice.
review from
-
5.0
Pros: Friendlty crew
Cons: Everything else
review from
-
7.6
Pros: The flight schedule was better than any other carrier. The flight crew was very helpful.
Cons: The space between rows really seemed much narrower than a year ago.
review from
-
8.0
Pros: The boarding process was smooth and we were updated accordingly.
Cons: Nothing that I can think of.
review from
-
8.3
Cons: More snacks children were hungry
review from
-
10.0
Pros: Seats were really good and the crew hospitality was awesome
review from
-
4.0
Cons: Dirty bathrooms!!!!!
review from
-
10.0
Pros: Great flight, on time, wonderful food and friendly flight attendants
Cons: Everything was perfect!
review from
-
9.5
Pros: The crew was great. Easy checking in. Comfortable ride.
Cons: Food selection.
review from
-
9.6
Pros: Every thing is good
Cons: It’s good
review from
-
10.0
Pros: Good food
Cons: None
review from
-
10.0
Pros: Super seat
Cons: Audio selection
review from
-
10.0
Pros: Food was wonderful. Seats in Crown class were very comfortable. Crew was excellent.
review from
-
10.0
Pros: Food was wonderful. Seats in Crown class were very comfortable.
review from
-
8.8
Cons: The Royal Jordanian crew gave us a comfortable, enjoyable flight. There is no in-flight entertainment, so take your own or plan to read or sleep.
review from
-
9.5
Pros: The check in and the crew
Cons: Being in schedule
review from
-
10.0
Pros: The crew was amazing, clean airplane, great food and service and options, clean bathrooms.
Cons: Nothing
review from
-
9.5
Cons: Flight was an hour early
review from
-
9.6
Pros: The seat was great!
review from
-
10.0
Pros: Every things well
Cons: You
review from
-
10.0
Pros: Every things
review from
-
10.0
Cons: Keep it up
review from
-
10.0
Pros: Greatest crew ever.
Cons: Nothing.
review from
-
10.0
Pros: Everything was great.
Cons: Nothing.
review from
-
10.0
Pros: All staff I have met were Professional employees .
Cons: Nothing at all.
review from
-
10.0
Pros: The flight crew and cockpit crew were amazing and they did their job professional and kindly way.
Cons: Every thing was great.
review from
-
8.6
Pros: Crew attentive, flight left and arrived on time
Cons: More movie and TV show options. Also foot rest would have been nice.
review from
-
10.0
Pros: Seats were really good and the crew hospitality was awesome
review from
-
7.0
Pros: Crew members
Cons: More comforting seats!
review from
-
7.0
Cons: I think the food that I had it is not for human
review from
-
8.0
Pros: Crew was excellent and so was the comfortable seating.
Cons: The audio selection was extremely unique, well strange to say the least.
review from
-
7.6
Pros: Good crew. Timeliness
Cons: Entertainment system did not work. Food was not attractive.
review from
-
8.0
Pros: Crew was great. Seat was comfortable.
Cons: Drinks and food
review from
-
7.0
Cons: Avoid flight delays in the future and respect the flight schedule
review from
-
8.3
Cons: The attendants only came around 2 times to offer drinks/water on a 12 hour flight. They only offered tea/coffee once. It was not offered after the main meal even. The attendants need to come around with water every few hours on such a long flight.
review from
-
6.6
Pros: The aircraft was comfortable and clean.
Cons: The soap dispenser in the bathroom was broken.
review from
-
8.0
Pros: The crew and the aircraft
Cons: More food and more toilets for the economy class
review from
-
8.0
Pros: The aircraft is new and the crew are nice
Cons: More food and more toilets
review from
-
7.6
Pros: The flight schedule was better than any other carrier. The flight crew was very helpful.
Cons: The space between rows really seemed much narrower than a year ago.
review from
-
8.0
Pros: The boarding process was smooth and we were updated accordingly.
Cons: Nothing that I can think of.
review from
-
8.3
Cons: More snacks children were hungry
review from
-
6.0
Pros: It’s hard to say what was good, because everything was sub-par. I would say I liked nothing, except that it got me to where I needed to go. Would I pay for this again? Economy, maybe. Business? No way.
Cons: Everything. I was flying business so the standard must be higher. Specifically? Bathrooms. Replace eather-worn chairs. Leather retains heat making the whole chair hot. As someone who finds everything cold, this was unbelievable; flight crew (rude & bossy, not international standard); seat positioning (your seat mate has to climb over you); meal (feels like an economy meal put on silverware); the pilot! did a hard brake on the runway, sending loose items flying; I really have nothing positive to say about Royal Jordanian, except that I would be happy to avoid them again.
review from
-
6.0
Pros: Seats are crammed & not comfortable but crew members were nice
Cons: Add WiFi Serve 2 meals flying Amman to JFK
review from
-
2.0
Pros: Crew was good, but only so much you can do on a junk plane
Cons: The plane could have been better, a lot better
review from
-
3.0
Pros: crew was ok. seats were very tight. climate was hot inside the plane for the whole trip. no entertainment the screens were not working. poor food. and finally we had to go in a bus not a direct gate.. very bad experiance
Cons: everything!
review from
-
6.0
Pros: Boarding process was very fast and crew were highly helpful
Cons: No entertainment in the flight No screen !!!!
review from
-
3.3
Cons: The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again
review from
-
2.0
Unacceptable conditions
Pros: Always fly Emirates they never failed in any type of situation.
Cons: Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed
review from
-
5.6
Pros: Crowded people around even the crew speaking loud over several rows.
Cons: Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )
review from
-
2.0
Pros: No
review from
-
3.0
Pros: Crew was not helpful they also spoilt my luggage
review from
-
4.6
Cons: Dealing with people is not fun but they chose to do this not a volunteer work. Customer service at RJ is horrible. The crew was horrible from chicago to Baghdad. They need some people skills.
review from
-
6.0
Pros: Shashakani ishi nakrd awa la hamwy xraptr bw
Cons: Shashakani bardam man ishi nakrd flim yan goraniak gwe bgrin
review from
-
2.0
Pros: The ticket is for anther destination and I purchase another ticket hi rate pleas sent me my money back
Cons: Nothing
review from
-
4.0
Pros: Not much really
Cons: Delayed departure; departure fate kept changing; long time waiting on the bus
review from
-
2.0
Cons: 5 hours flight without entertainment, small airplane I. Addition to that my flight from Amman to jeddah was very bad, I will not book with jordanian airlines anymore
review from
-
6.3
Pros: Friendly pilot and crew
Cons: Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way.
review from
-
6.0
Cons: The supervisor and some of his crew were rude because I had a problem and they were not helping
review from
-
2.0
Cons: Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!
review from
-
4.5
Pros: My neighbor
Cons: My chair
review from
-
3.6
Cons: Boarding should be better.
review from
-
4.0
Cons: Boarding was vary slow and not on time. We lost one bag.
review from
-
4.3
Pros: Boarding was as enjoyable as possible.
Cons: Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals).
review from
-
3.6
Cons: Amount of food and crew behavior
review from
-
4.0
Pros: Amman airport and staff at ohare airport
Cons: Amount of food crew on the plane
review from
-
5.0
Pros: Friendlty crew
Cons: Everything else
review from
-
4.0
Cons: Dirty bathrooms!!!!!
review from
Flight status
Royal Jordanian route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
614
Amman
AMM
Dubai
DXB
615
Dubai
DXB
Amman
AMM
263
Amman
AMM
Chicago
ORD
264
Chicago
ORD
Amman
AMM
117
Amman
AMM
Paris
CDG
118
Paris
CDG
Amman
AMM
652
Amman
AMM
Doha
DOH
653
Doha
DOH
Amman
AMM
623
Abu Dhabi
AUH
Amman
AMM
704
Amman
AMM
Jeddah
JED
622
Amman
AMM
Abu Dhabi
AUH
508
Cairo
CAI
Amman
AMM
111
Amman
AMM
London
LHR
701
Jeddah
JED
Amman
AMM
507
Amman
AMM
Cairo
CAI
181
Bangkok
BKK
Amman
AMM
722
Amman
AMM
Medina
MED
110
Madrid
MAD
Amman
AMM
180
Amman
AMM
Bangkok
BKK
180
Bangkok
BKK
Kuala Lumpur
KUL
181
Kuala Lumpur
KUL
Bangkok
BKK
261
Amman
AMM
New York
JFK
342
Amman
AMM
Tel Aviv
TLV
343
Tel Aviv
TLV
Amman
AMM
262
New York
JFK
Amman
AMM
723
Medina
MED
Amman
AMM
734
Amman
AMM
Riyadh
RUH
825
Erbil
EBL
Amman
AMM
830
Amman
AMM
Basra
BSR
831
Basra
BSR
Amman
AMM
165
Amman
AMM
Istanbul
IST
166
Istanbul
IST
Amman
AMM
121
Amman
AMM
Berlin
TXL
127
Amman
AMM
Vienna
VIE
122
Berlin
TXL
Amman
AMM
128
Vienna
VIE
Amman
AMM
643
Kuwait City
KWI
Amman
AMM
731
Riyadh
RUH
Amman
AMM
642
Amman
AMM
Kuwait City
KWI
133
Amman
AMM
Larnaca
LCA
152
Amsterdam
AMS
Amman
AMM
134
Larnaca
LCA
Amman
AMM
810
Amman
AMM
Baghdad
BGW
811
Baghdad
BGW
Amman
AMM
267
Amman
AMM
Montreal
YUL
268
Detroit
DTW
Montreal
YUL
268
Montreal
YUL
Amman
AMM
267
Montreal
YUL
Detroit
DTW
518
Algiers
ALG
Amman
AMM
517
Amman
AMM
Algiers
ALG
107
Amman
AMM
Barcelona
BCN
552
Tunis
TUN
Amman
AMM
824
Amman
AMM
Erbil
EBL
125
Amman
AMM
Frankfurt am Main
FRA
801
Sulaymānīyah
ISU
Amman
AMM
304
Amman
AMM
Aqaba
AQJ
405
Amman
AMM
Beirut
BEY
115
Amman
AMM
Copenhagen
CPH
740
Amman
AMM
Dammam
DMM
800
Amman
AMM
Sulaymānīyah
ISU
840
Amman
AMM
Najaf
NJF
305
Aqaba
AQJ
Amman
AMM
108
Barcelona
BCN
Amman
AMM
406
Beirut
BEY
Amman
AMM
182
Bangkok
BKK
Hong Kong
HKG
116
Copenhagen
CPH
Amman
AMM
741
Dammam
DMM
Amman
AMM
126
Frankfurt am Main
FRA
Amman
AMM
183
Hong Kong
HKG
Bangkok
BKK
112
London
LHR
Amman
AMM
841
Najaf
NJF
Amman
AMM
Top airports served by Royal Jordanian
- Amman Queen Alia Intl Airport (AMM)
- Jeddah King Abdulaziz Intl Airport (JED)
- Cairo Airport (CAI)
- Dubai Intl Airport (DXB)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Baghdad Intl Airport (BGW)
- Doha Hamad Intl Airport (DOH)
- Beirut Airport (BEY)
- Kuwait City Airport (KWI)
- Bangkok Suvarnabhumi Airport (BKK)
- Aqaba King Hussein Intl Airport (AQJ)
- Istanbul Airport (IST)
- Riyadh King Khaled Intl Airport (RUH)
- Abu Dhabi Intl Airport (AUH)
- Medina Mohammad Abdulaziz Airport (MED)
Royal Jordanian contact information
- RJ IATA code
- +962 6 5100000 Call
- rj.com Visit
Overview of Royal Jordanian
If you will be flying Royal Jordanian with children, there are several amenities that you can benefit from, including special kid-friendly meals and baby food for infants. Additionally, the staff offers fun activities to help keep the little ones entertained, such as stories, games, coloring, and puzzles.
When flying with this airline, you will have the choice between two travel classes: Economy and Crown. Economy comes with services like a hot meal, complimentary blankets, sleep masks, pillows, and access to the plane’s entertainment system. If you opt for Crown instead, you will have a comfortable seat that converts into a bed, as well as access to the airline lounge before your flight begins boarding.
Royal Jordanian is a member of two groups, known as the oneworld airline alliance and the Arab Air Carriers Organization. The airline also maintains codeshare agreements with many other companies, including American Airlines, British Airways, Oman Air, and Turkish Airlines.
This company’s fleet is composed of 25 planes, all of which are either Airbus, Boeing, or Embraer. The Boeing 787-8 is employed the most frequently, as it can carry up to 270 passengers and is best suited for medium-range or long-haul flights. For smaller trips, such as domestic voyages, the airline opts to use the Embraer 175 instead, a plane that is known for having a comfortable two-seat configuration that allows passengers to stretch their legs. For standard medium-range flights, you will often see the Airbus A320-200 being used, an option that can fit up to 16 Crown Class passengers as well as 120 Economy travelers.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.