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The Westin Resort & Spa, Puerto Vallarta

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Top Business Hotel

Paseo de la Marina Sur #205, 48354 Puerto Vallarta, JA, Mexico

+52 322 226 1100

$172+

The Westin Resort & Spa, Puerto Vallarta

Overview
Reviews
Photos
Map

The Westin Resort & Spa, Puerto Vallarta - Puerto Vallarta - Building

Provided by Leonardo

The Westin Resort & Spa, Puerto Vallarta - Puerto Vallarta - Bedroom

Provided by Leonardo

The Westin Resort & Spa, Puerto Vallarta - Puerto Vallarta - Beach

Provided by Leonardo

Overall guest ratings

8.7/10 Excellent

based on 1584 reviews

Review highlights

Location

9.1
Bar and Beverages

9.0
Room

6.6
WiFi

4.1

Good to know

Nice building
Great view
Very quiet
Friendly service

Nearby

About

Escape to 14 tranquil acres dotted with swaying palm trees and fronted by 410 feet of private Pacific Ocean beach. The Westin Resort & Spa, Puerto Vallarta offers all this splendor just minutes from the international airport and charming downtown. Beachfront pergolas and sparkling pools invite relaxation, while our serene spa offers head-to-toe pampering. Reenergize at the WestinWORKOUT® Fitness Studio, tennis courts, or nearby golf courses, or explore upscale shops and dining at the marina district across the road. Bright tropical colors and elegant, modern Mexican decor grace our 280 ocean-view rooms, each with a private balcony, plush Heavenly® Bed, and rejuvenating Heavenly® Bath.

Starwood Hotels

AMENITIES

Guest reviews

All reviews

Couples

Families

Solo

Overall rating

8.7 Excellent

Based on 1,584 reviews

Location

9.1

Bar and Beverages

9.0

Service

8.9

Pool

8.4

Breakfast

8.3

Comfort

7.5

Room

6.6

WiFi

4.1

Overall rating

8.9 Excellent

Based on 997 reviews

Service

9.1

Bar and Beverages

9.0

Location

8.9

Pool

8.6

Breakfast

8.3

Room

6.6

Value for money

5.0

WiFi

3.9

Overall rating

8.9 Excellent

Based on 506 reviews

Bar and Beverages

9.0

Service

9.0

Location

8.7

Breakfast

8.3

Beach

7.9

Pool

7.8

Comfort

7.7

Room

6.8

Value for money

4.7

WiFi

3.5

Overall rating

8.6 Excellent

Based on 79 reviews

Service

8.8

Pool

8.4

Amenities

7.8

Room

6.5

Vibe

6.5

Value for money

5.4

Recent reviews

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Neutral
Negative

Find reviews that mention:

nice beach

service and food

time share

friendly staff

puerto vallarta

downtown center

beautiful pool area

stay at the westin

trip to puerto

free wifi

beautiful resort

ocean view

beautiful sea view

excellent food

happy hour

pool and the ocean

free wifi in the lobby

10.0

Worth the money to look into

Pros: Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!

Reviewed Mar 2017

review from
8.0

Cons: Having to pay for WIFI

Reviewed Mar 2016

review from
8.2

Pros: Room was nice and relaxing. Check in was easy. Free wifi only in lobby.

Cons: Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.

Reviewed Jul 2015

review from
9.4

Pros: Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service

Cons: Still seemed expensive, food could be better

Reviewed Jan 2016

review from
5.1

Cold, unfriendly generic resort hotel

Pros: Pool design. Friendly check-in staff. Late check-out offered.

Cons: Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.

Reviewed Feb 2017

review from
8.0

Great experience, lunch could be better

Pros: We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.

Cons: Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.

Reviewed Feb 2016

review from
7.7

Pros: Friendly staff. Lots of nice swimming pools.

Cons: Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.

Reviewed Mar 2017

review from
7.4

Cons: Upon check in we were given a different room that we had paid, After discussing several minutes , we get the room we booked in kayak website.

Reviewed Apr 2015

review from
9.7

The perfect vacation

Pros: Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!

Reviewed Jul 2016

review from
10.0

LUSH TROPICAL GARDENS ON THE POOL

Pros: Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.

Reviewed Aug 2015

review from
10.0

Just one night...

Pros: Arrived late, but was able to extend check out the next day before we moved on to our next destination. Clean room. Not crowded. Free WiFi in the lobby area. Nice pool area and access to the beach.

Reviewed May 2015

review from
10.0

Wonderful gem

Pros: Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!

Reviewed Nov 2016

review from

10.0

Worth the money to look into

Pros: Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!

Reviewed Mar 2017

review from
9.4

Pros: Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service

Cons: Still seemed expensive, food could be better

Reviewed Jan 2016

review from
9.7

The perfect vacation

Pros: Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!

Reviewed Jul 2016

review from
10.0

LUSH TROPICAL GARDENS ON THE POOL

Pros: Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.

Reviewed Aug 2015

review from
10.0

Just one night...

Pros: Arrived late, but was able to extend check out the next day before we moved on to our next destination. Clean room. Not crowded. Free WiFi in the lobby area. Nice pool area and access to the beach.

Reviewed May 2015

review from
10.0

Wonderful gem

Pros: Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!

Reviewed Nov 2016

review from

8.0

Cons: Having to pay for WIFI

Reviewed Mar 2016

review from
8.2

Pros: Room was nice and relaxing. Check in was easy. Free wifi only in lobby.

Cons: Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.

Reviewed Jul 2015

review from
8.0

Great experience, lunch could be better

Pros: We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.

Cons: Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.

Reviewed Feb 2016

review from
7.7

Pros: Friendly staff. Lots of nice swimming pools.

Cons: Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.

Reviewed Mar 2017

review from
7.4

Cons: Upon check in we were given a different room that we had paid, After discussing several minutes , we get the room we booked in kayak website.

Reviewed Apr 2015

review from

5.1

Cold, unfriendly generic resort hotel

Pros: Pool design. Friendly check-in staff. Late check-out offered.

Cons: Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.

Reviewed Feb 2017

review from

Photos

Map