Book Payless hire cars in Toronto

Reviews for Payless in Toronto

Recent reviews

Traveller rating

Excellent

4

Good

0

Okay

6

Mediocre

3

Poor

0

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get the cargreat price

car was cleancredit card

car availableeven though

friendly staff

8.4

Pros:Helpful staff & brand new vehicle.Cons:No extra charge for my spouse to drive.Reviewed 12 May 2019

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5.6

Cons:Not easy to find where Payless is picking up customer to bring us to the car. Car outside not clean at all (due to rain...), inside not good too. Not full tanked but we gave back with the same level without any problem. We had to wait 45 min that Payless employee (he was allown in the office) drived us back direction airport. JacquesReviewed 13 Jun 2018

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2.0

Closed before I picked up the carPros:I reserved a pick up time between 11-12pm through kayak. Payless was not located at the airport, yet the address shows up as the airport. They will drop off cars at the airport, but you have to call them first to let them know you arrive. This created 2 challenges for me: 1 - no reception as I don't have a Canadian phone service provider & 2 - Payless was closed at 10 so when I was finally able to call, no one picked up anyways. Unfortunately, even though I clearly stated my needs on the reservation, Payless could not provide what I needed, I was in a foreign country & needed to get to my hotel asap as it was getting late, sooo I rented a car from a competitor (on Memorial Day weekend) and paid about 4 times more. Thanks Payless.Cons:See above. Everything.Reviewed 3 Jun 2018

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2.8

Rent elsewhere when landing in TorontoPros:InexpensiveCons:No signs at the airport. No instructions on how to get to the rental counter. Had to call them to find out. Had to wait for half hour to get picked up from the train station and only after making several calls. No apologies from the staff.Reviewed 23 Mar 2018

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4.4

Sexist sign in the officePros:the carCons:There was a sign hung on the wall reading, "A quiet man is a thinking man, and a quiet woman is usually mad." its 2018. are these sexist stereotypes worth advertising INSIDE your business?Reviewed 5 Mar 2018

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4.0

Pros:Nice car, cheap priceCons:They’re far away from the airport, wasted an hour till I got to their location, rarely answer their phone, and when the lady answered the phone, she gave me the worst directions ever on where to wait for their shuttle! Will not do business with them anymore!Reviewed 20 Jan 2018

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5.6

Pros:The price was right for the weekend. Shuttle was quick for my return trip.Cons:Shuttle took a while at pick up. They seemed very disorganized at pick up and it took a long time for me to get my car and leave.Reviewed 10 Oct 2017

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2.0

No car "system was bad"Pros:NothingCons:Got there and they told me there was no car avail for me... great...Reviewed 26 Aug 2017

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5.2

Cons:Tried to charge me a drop off fee of $20 extra dollars because the counter was closed when I needed to drop off for my flight!!?? Hidden fees.Reviewed 27 Jul 2017

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10.0

Customer servicePros:Great CSReviewed 4 Jul 2017

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10.0

Quick easy and professionalPros:They always seem to give me a free upgrade. Although it usually cost me more in gas. My wife always enjoys the experience.Cons:I honestly have no compliants.Reviewed 26 Jun 2017

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5.6

Wouldn't let us rentPros:The cars were clean, the location was nice and well maintained, and although we didn't get a chance to get in the car, it appeared beautifully maintained and cleanCons:Can't blame Payless themselves for this, but apparently you unfortunately need a credit card to rent any car here. I don't like credit and try to avoid that. It was very annoying having gone all the way to that hotel only to find we couldn't even rent, but as I said, this can't be blamed on the staff themselves as that's just policy.Reviewed 29 Apr 2017

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• What is the most popular car hire from Payless in Toronto?

  Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Payless in Toronto.

• How many car hire locations does Payless have in Toronto?

  Payless has 1 car hire location in Toronto. Take a look at our Payless hire location map to find the best car hires near you.

• Does Payless have a car hire location at the airport: Pearson Intl airport (YYZ)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Pearson Intl airport (YYZ)?

  No (according to our data)

• Does Payless have a car hire location at the airport: Toronto Island airport (YTZ)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Toronto Island airport (YTZ)?

  No (according to our data)

• Does Payless have a car hire location at the airport: Hamilton airport (YHM)?

  No (according to our data)

• Does Payless offer shuttle or airport pick-up services from Hamilton airport (YHM)?

  No (according to our data)