Lisbon hotels near Jardim do Torel

Pros: Amazing place! from the moment you walk in to the time you leave. Spa access included with indoor pool and gym, rooftop pool and staff were great! Live band in the bar, fresh flowers every day and chocolate treats in the room. Good variety and tasty breakfast. Well worth the money and would definitely stay again!

Cons: Everything was generally great but if I was being picky 1 member of staff was rude at the information desk when we asked for help BUT he was no reflection on all other staff members who were fantastic and went out of their way to help. The Bar was great but the cocktails were too expensive, €20 is too much. If they reduced them to between €10 -€15 they would sell a lot more and the bar would be a lot more bustling.

Pros: Wonderful spa, fantastic breakfast. Friendly staff

Cons: Expensive bar at the pool

Pros: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.

Cons: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.

Pros: Love the staff. Great service. The spa is excellent. Overall my favourite place to stay in lisbon

Pros: Everything!

Cons: Nothing!

Pros: Everything

Cons: Nothing

Pros: Room amazing

Cons: Limited beds around pool area

Pros: The facilities were great, location was good with a lot of nice restaurants nearby and a shopping centre with food court. Loved having a day by the rooftop infinity pool and relaxing in the sun. Very comfortable beds with great service.

Cons: Expensive breakfast (€27.50 per person) Expensive drinks at both bars and from the minibar. Room service has a €7 service charge on top of anything you request. Rooftop pool is difficult to get a bed as it’s so busy. Might be because it’s open to the public for €50 per day.

Pros: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5

Cons: More beds in the pool areas.

Pros: Comfy Bed Nice Breakfast Nice common areas, outdoors, swimming pool & spa

Cons: I had a problem in my bathroom (dirty bathtube), that was quickly solved but I expected they switched me to another room, but that didn't happpened

Pros: Decorations and quietness.

Cons: Nothing

Pros: An excellent hotel, the staff was very generous and polite. Excellent breakfast .

Pros: From the first Porter we met on the street to the cleaning staff, everyone made a gesture of greeting and kindness. The restaurant was great. The beds clean and comfortable. I would stay here again. 5 euro taxi to Alfama, you could even walk it if your up for it.

Pros: Great front desk staff that were nice and attentive. Comfortable rooms and best. Clean and met our needs. Great location to Lisbon center and other area attractions and shopping.

Cons: I was a bit disappointed at the food option in the bistro. Very limited and couldn't get anything non alcoholic except water and very horrible lemonade, which tasted like a whole lemon squeezed in the glass with water added Also, the restaurant was closed for restoration during our stay and I had been looking forward to eating there.

Pros: Excellent service, hospitable and helpful staff. Several complimentary items offered.

Pros: The hotel and service was exceptional. It was just on the outskirts and about a 10-15 min walk to centre.

Cons: Check in was at 2pm but didn't get checked in till 4.30pm.

Cons: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

Pros: The hotel was lovely, room clean and nice size bathroom, staff were excellent , restaurant in hotel on ground floor was superb and the location was excellent , able to walk to the top road where all restaurants are and would definitely go back . Didn't like the pool area as not something you can lie by the pool during summer its not really that kind of pool , not open air , but that's all I didn't like.

Pros: The staff

Cons: Na

Pros: We didn’t even tell the staff it was one of our birthdays and we were greeted with cake and champagne. A very nice touch.

Pros: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing

Cons: Booked a superior room with courtyard view, got a small bed and not view to speak of Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask

Pros: Location of hotel, easy to walk around the city

Cons: Maintenance of the room, quite old, need some urgent renovation (room 1118)

Pros: Nice staff

Cons: Allergic reaction to the carpets.

Pros: The Hotel is comfortable the facilities are good and the staff efficient .

Cons: The rooms are a bit dated . However not shoddy .

Pros: The staff was very nice. The breakfast was very good.

Cons: N/A

Pros: Comfortable hotel near metro station which was only about 5 min journey to centre. Great selection for breakfast which was included in price.

Pros: Large King size bed on an upper floor (13th), so I did not experience the noise issues that other guests have written about. Well appointed room and bathroom (excellent water pressure). Front desk staff, hostess and restaurant staff were efficient and also very friendly. The inclusive breakfast was a nice addition; a large enough selection to satisfy most tastes.

Cons: Small fitness room that wasn’t advertised in any of the hotel brochures and is not open 24/7.

Pros: Hotel was convenient to Airport.

Pros: Everything was perfect: welcoming and always available staff, rich and fresh breakfast, very comfort room, good position.

Pros: Problems at Park subway station, non-functioning escalators in conditions that are over 100 steep steps

Cons: Problems at Park subway station, non-functioning escalators in conditions that are over 100 steep steps

Pros: Clean room, good location, early small breakfast at 5:00

Cons: They have a airport shuttle but it's not included in the price. You'll have to pay extra 16€ for shuttle !

Pros: The staff was absolutely friendly, nice and helpful. The room was spacious with comfortable beds and soft linen, the bathroom was clean and nice. The breakfast was delicious and various. Just one minute walk from a metro station.

Cons: nothing

Pros: Breakfast ok. Cleaners left chocs, balloons and teddies made up from towels because I asked for some little touches because it was my Mum's birthday. We appreciated that.

Cons: The decor not to our taste. Would not give it 4* rating

Pros: great breakfast and comfortable rooms. a stone's throw from the subway

Pros: Comfy Room, clean, good breakfast

Cons: Reception guy was a imaptient and a bit aggressive

Pros: VIP lounge

Cons: Cold breakfast - For a 5star should be on hot plates

Pros: Cleanliness, beds, breakfast, location

Cons: Decor was a bit dated

Pros: View from The vip loungr

Cons: No comment

Pros: Friendly staff , lovely breakfast, thank dom pedro staff

Cons: AC not working

Pros: Location

Cons: Dirty and smelly spa, bad room service also room service people didn't speak English. They parked our car without telling us that there is cost for parking

Pros: Staff members are very friendly. The bed is very comfortable. Breakfast is delicious. The environment of spa facilities are easy to use. The mosaic of swimming pool is stunning.

Cons: The distance from the metro station is not close. That needs a 10 minute walk.

Pros: Level of comfort and location, well appointed room.

Cons: Nothing to say

Pros: The hotel service gave us the kettle, and were trying to help

Cons: The hotel is morally outdated - no free sockets by the bed, the bathroom is with the bathtub, we had to ask for a kettle.

Pros: Loved the comfort of the room and the friendly staff. We got an unexpected upgrade and we’re delighted with that. Location is excellent too.

Cons: Had dinner in the restaurant and was disappointed with the menu choice. We didn’t consider it good value for money.

Pros: The room was comfortable with a nice view.

Cons: Checkout. When Money is pending it should be taken before the day of departure . Taking it out after means you have to pay twice. . The process needs to be looked at

Pros: Very good room. Nice and big. Good breakfest. Staff very helpfull. Center city. Very good free wifi

Cons: None

Pros: Amazing hotel that is clean, comfortable, and professional. The staff was friendly and helpful. Loved the ability to park a car underground, if needed. The gym, sauna, and spa on the property were perfect. All amenities were clean. Lobby is clean and welcoming. Always someone available if I had any questions. Would definitely stay here again.

Cons: I absolutely enjoyed my stay. There isn’t anything I would change about this hotel or any of the staff.

Pros: The hotel is outstanding in every way !!

Pros: excellent breakfast, very beautiful hotel, good central position, I would highly recommend

Pros: Stuff

Cons: Smell outside the rooms

Pros: This hotel is lovely! It's centrally located, only a 10 min walk to two of the main squares in Lisbon. It's super clean and the beds are so very comfortable! The staff is phenomenal! They were so helpful from the minute we walked in! They were knowledgeable and we're able to provide us with tips on restaurants and sightseeing! I would highly recommend this hotel! It made my trip in Lisbon so much more comfortable!

Cons: The only thing I didn't like is that there is a very high hill to climb on one sides of the hotel, to reach the main Street... Tip:. Use the street to the right of the hotel to head south! A much easy climb back up!

Pros: One of the best hotels I have stayed in Europe.

Pros: Great location. Very comfortable

Cons: Everything was wonderful

Pros: The room size and location

Cons: The Wifi connection in the room did not work.

Pros: One of the best hotels I have stayed in Europe. Brilliant location. Lovely and very caring staff looking to help you at every hour. Comfortable and absolutely clean. Must stay.

Pros: The rooms were very well appointed and comfortable and the staff was very pleasant and helpful. The front desk especially were helpful with assisting in changing our train schedule to Algarve. Close to the high end shops and a very safe location.

Cons: It was at the top of a fairly good hill and a good walk to the main tourist area. My son was disappointed it didn’t have a pool but we knew going in so that was our booking decision and nothing to do with the hotel.

Pros: Good location and near to the city center. The price is good and worth it Very friendly staff and the help u a lot

Cons: Nothing