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Located in Lisbon (Alfama), Santiago de Alfama - Boutique Hotel is within a 10-minute walk of Castle of Sao Jorge and Lisbon Cathedral (Se). Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
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Overall 9.5 Excellent
Based on 459 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.2
Pros: It was a beautiful hotel in a great location
Excellent
10.0
Pros: Convenient location in Alfama district, friendly staff, great room and bathroom, comfortable bed, clean hotel and amazing views. Private parking area in front but you need to get the access code and directions from the hotel.
Excellent
9.0
Pros: Breakfast was fantastic. One of the best we had travelling for 5 weeks. Delicious, great food. Location was great too.
Excellent
9.0
Pros: The location was quirky but just what we wanted. Old narrow cobbled streets, interesting houses , the view from the 3rd floor terrace was wonderful and that from the street facing terrace bar/.dining lively and interesting. The castello a short walk and transport nearby was tram or bus not to mention the tuktuks. Taxis were also prevalent. Breakfast was good. Other meals acceptable but not brilliant. Staff were very helpful and we even met the owner, something you don't often have the pleasure of in hotels.
Poor
1.0
Pros: What terrible management. We will never stay there again.
Excellent
10.0
Pros: We chose this hotel for our honeymoon and we do not regret it one bit! The location and very attentive staff of the hotel made this experience an unforgettable one We were surprised by a cake - a very delicious one from the delightful restaurant and bakery at the hotel called Audrey’s- from the staff which we could not get over how heavenly it tasted, when we asked where they got the cake from they sent us another one to the room on the house! The room was always kept neat and clean, the receptionists were always happy to help and guide us around the city. Thank you Santiago De alfama hotel for the remarkable experience
Excellent
8.0
Pros: Good staff and food. High standard of cleanliness. Good location.
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Details
Reviews
Overall 9.5 Excellent
Based on 459 reviews
Bar
10.0
Vibe
9.7
Cleanliness
9.6
Service
9.5
Location
9.5
Breakfast
9.4
Amenities
9.2
Room
8.7
Comfort
8.6
Food
8.5
Service
9.5
Location
9.5
Amenities
9.4
Breakfast
9.4
Food
8.4
Comfort
8.3
Room
8.2
Service
9.6
Room
8.6
9.2 Excellent
Pros: It was a beautiful hotel in a great location
Cons: We did not get the room as described. We selected a more expensive room because it had city views. Our room did not have any view at all and the hotel did not take responsibility for this
10.0 Excellent
Pros: Convenient location in Alfama district, friendly staff, great room and bathroom, comfortable bed, clean hotel and amazing views. Private parking area in front but you need to get the access code and directions from the hotel.
Cons: Everything was great.
9.0 Excellent
Pros: Breakfast was fantastic. One of the best we had travelling for 5 weeks. Delicious, great food. Location was great too.
Cons:
9.0 Excellent
Pros: The location was quirky but just what we wanted. Old narrow cobbled streets, interesting houses , the view from the 3rd floor terrace was wonderful and that from the street facing terrace bar/.dining lively and interesting. The castello a short walk and transport nearby was tram or bus not to mention the tuktuks. Taxis were also prevalent. Breakfast was good. Other meals acceptable but not brilliant. Staff were very helpful and we even met the owner, something you don't often have the pleasure of in hotels.
Cons: The view from our room could have been better but was not objectionable.
1.0 Poor
Pros: What terrible management. We will never stay there again.
Cons: Completely unreasonable management. We will never be back.
10.0 Excellent
Pros: We chose this hotel for our honeymoon and we do not regret it one bit! The location and very attentive staff of the hotel made this experience an unforgettable one We were surprised by a cake - a very delicious one from the delightful restaurant and bakery at the hotel called Audrey’s- from the staff which we could not get over how heavenly it tasted, when we asked where they got the cake from they sent us another one to the room on the house! The room was always kept neat and clean, the receptionists were always happy to help and guide us around the city. Thank you Santiago De alfama hotel for the remarkable experience
Cons:
8.0 Excellent
Pros: Good staff and food. High standard of cleanliness. Good location.
Cons: The room had no view and a surprising lack of chairs and table. We were told the hotel was full and no other rooms were available. If so, the other guests were invisible.
Located in Lisbon (Alfama), Santiago de Alfama - Boutique Hotel is within a 10-minute walk of Castle of Sao Jorge and Lisbon Cathedral (Se). Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Corpo Santo Lisbon Historical Hotel is centrally located in Lisbon, a 5-minute walk from Mercado da Ribeira and 8 minutes by foot from Commerce Square. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Overall 9.4 Excellent
Based on 2,204 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Staff was friendly and helpful. They were available immediately at the slightest need for service. Restaurant was pf very good standard, bathroom was exceptional with changing light and music playing in bathtub area. Location was central with easy walk to restaurants and stores.
Free wine, snacks, popcorn, and fruits added zest to the visit.
Excellent
8.0
Pros: Corpo Santo is a beautiful hotel. The facilities are well kept and spotlessly clean. Breakfast is lovely with a wonderful assortment and service. The hotel is well located. The staff is very helpful and friendly. Nice, homey touches include: snacks and beverages in the lobby, nightly popcorn, sometimes wine tastings and appetizers, and free ice cream.
Excellent
10.0
Pros: So many nice little extras to make us feel welcome- snacks in the lobby and hallway; the guided tour by customer service manager was a lot of fun and informative. Room service food and included buffet breakfast was super delicious! They even packed a breakfast for us to go in the morning for our early flight!
Excellent
10.0
Pros: This hotel is truly unique and absolutely exceptional. The location is great - walking distance to all attractions. People are so genuinely friendly. There are complimentary snacks, wine and tapas tasting and most importantly a 2 hours walking tour provided by Philipe that shows you the unique places in Lisbon from the local perspective. I wish my stay was longer. I am definitely coming back and bringing my family.
Excellent
10.0
Pros: Great location, staff friendly and very helpful. Rooms very comfortable and clean.
Excellent
9.6
Pros: The best of this hotel is their staff - very polite and friendly. Once arrived they have upgraded our room and gave us a very spacious suite - that was a great start for our first trip in Lisbon, our room was super cozy, bathroom was super clean and had all the necessary appliances including the curling iron for ladies. The Corpo Santo hotel is nice and clean, but don’t expect a big posh lobby like in other 5 star hotels. We also enjoyed our breakfasts at the hotel and 24 hour drinks and snacks at the lobby.
Excellent
10.0
Pros: Staff is so kind! It made everyday special! Christopher from restaurant even found me a sugar free almond milk!!! Thank you so much !!!
Excellent
10.0
Pros: The staff was excellent and the events in the lobby were fun!
Excellent
10.0
Pros: The location was perfect! Walking distance to most points of interest, nightlife just steps away.
The whole staff was on point and super helpful. Karen at the front desk was the best! She was very personable, helpful, and knowledgeable. I would definitely recommend this hotel everyone.
Details
Reviews
Overall 9.4 Excellent
Based on 2,204 reviews
Location
9.7
Value
9.5
Service
9.5
Bar
9.4
Cleanliness
9.3
Food
9.0
Breakfast
8.8
Room
8.7
Comfort
8.0
WiFi
7.8
Pool
0.8
Location
9.9
Value
9.8
Service
9.7
Bar
9.5
Cleanliness
9.3
Food
9.2
Breakfast
8.6
Room
8.5
Location
9.9
Value
9.5
Cleanliness
9.4
Food
9.4
Breakfast
9.1
Service
8.9
Room
7.7
Location
9.8
Service
9.6
Breakfast
9.1
Room
8.5
Location
9.8
Service
9.3
Room
8.6
Breakfast
8.6
10.0 Excellent
Pros: Staff was friendly and helpful. They were available immediately at the slightest need for service. Restaurant was pf very good standard, bathroom was exceptional with changing light and music playing in bathtub area. Location was central with easy walk to restaurants and stores.
Free wine, snacks, popcorn, and fruits added zest to the visit.
Cons: Probably a bigger and more stylish lobby can be something for the hotel to plan.
8.0 Excellent
Pros: Corpo Santo is a beautiful hotel. The facilities are well kept and spotlessly clean. Breakfast is lovely with a wonderful assortment and service. The hotel is well located. The staff is very helpful and friendly. Nice, homey touches include: snacks and beverages in the lobby, nightly popcorn, sometimes wine tastings and appetizers, and free ice cream.
Cons: The rooms that face the main street are very noisy if the windows are left opened. We arrived to Lisbon on an overnight international flight in the morning before check-in time at the hotel. The staff was nice enough to give us a room as soon as possible. Unfortunately, the room we were given was on the second floor facing the main street where the the old fashioned and modern trams and buses all stopped. It was impossible to sleep in a stuffy room and we couldn't sleep with the street noise all through the night. We asked about the air conditioning and was told housekeeping will turn it on, but either the AC didn't work or had been de-commissioned for the season because the AC was never on. With the exception of the poor location of our room, we really liked the hotel and would recommend it. When booking, travelers should consider requesting a room that doesn't face the main street unless street noise is not a problem for them.
10.0 Excellent
Pros: So many nice little extras to make us feel welcome- snacks in the lobby and hallway; the guided tour by customer service manager was a lot of fun and informative. Room service food and included buffet breakfast was super delicious! They even packed a breakfast for us to go in the morning for our early flight!
Cons:
10.0 Excellent
Pros: This hotel is truly unique and absolutely exceptional. The location is great - walking distance to all attractions. People are so genuinely friendly. There are complimentary snacks, wine and tapas tasting and most importantly a 2 hours walking tour provided by Philipe that shows you the unique places in Lisbon from the local perspective. I wish my stay was longer. I am definitely coming back and bringing my family.
Cons: Everything was perfect
10.0 Excellent
Pros: Great location, staff friendly and very helpful. Rooms very comfortable and clean.
Cons:
9.6 Excellent
Pros: The best of this hotel is their staff - very polite and friendly. Once arrived they have upgraded our room and gave us a very spacious suite - that was a great start for our first trip in Lisbon, our room was super cozy, bathroom was super clean and had all the necessary appliances including the curling iron for ladies. The Corpo Santo hotel is nice and clean, but don’t expect a big posh lobby like in other 5 star hotels. We also enjoyed our breakfasts at the hotel and 24 hour drinks and snacks at the lobby.
Cons: The only minor issue was that we asked for an official taxi to the airport (which cost 10-12 euro one way), instead the hotel booked some other taxi which costs 20 euro but the driver agreed on 18 euro. It’s better to use the official city taxi or Uber etc.
10.0 Excellent
Pros: Staff is so kind! It made everyday special! Christopher from restaurant even found me a sugar free almond milk!!! Thank you so much !!!
Cons:
10.0 Excellent
Pros: The staff was excellent and the events in the lobby were fun!
Cons:
10.0 Excellent
Pros: The location was perfect! Walking distance to most points of interest, nightlife just steps away.
The whole staff was on point and super helpful. Karen at the front desk was the best! She was very personable, helpful, and knowledgeable. I would definitely recommend this hotel everyone.
Cons:
Corpo Santo Lisbon Historical Hotel is centrally located in Lisbon, a 5-minute walk from Mercado da Ribeira and 8 minutes by foot from Commerce Square. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
With a stay at Olissippo Lapa Palace – The Leading Hotels of the World, you'll be centrally located in Lisbon, within a 5-minute drive of Commerce Square and Rossio Square. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9.4 Excellent
Based on 1,028 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Exceeded every expectation ,....lovely !
Excellent
9.2
Pros: Incredible service, facilities very well and clean.
Excellent
8.0
Pros: View was excellent Restaurant was very good Staff were very helpful , especially concierge Room was quiet
Excellent
10.0
Pros: Great staff
Details
Reviews
Overall 9.4 Excellent
Based on 1,028 reviews
Cleanliness
9.4
Pool
9.3
Service
9.2
Amenities
9.0
Bar
8.9
Breakfast
8.5
Room
8.4
Comfort
8.3
Food
8.3
Vibe
7.6
Location
7.5
Pool
9.4
Amenities
9.2
Service
9.0
Breakfast
8.8
Comfort
8.6
Room
8.6
Food
8.5
Location
7.4
Vibe
7.2
Wellness
6.9
Pool
9.4
Service
9.4
Breakfast
8.8
Amenities
8.2
Location
7.6
Room
7.5
Vibe
6.3
10.0 Excellent
Pros: Exceeded every expectation ,....lovely !
Cons:
9.2 Excellent
Pros: Incredible service, facilities very well and clean.
Cons: Even the hotel is a bit old, everything works perfectly and clean
8.0 Excellent
Pros: View was excellent Restaurant was very good Staff were very helpful , especially concierge Room was quiet
Cons: Buffet : anything outside of the buffet takes a long time and is not consistent. Bathroom "his and hers" sinks were much too confined - set between a pillar and the wall. TV (pop up) was too small and inconvenient Housekeeping was inconsistent : half the time no face towels, coffee & milk not necessarily replaced Being told they would not give an iron to the room due to Fire Safety was absurd.
10.0 Excellent
Pros: Great staff
Cons:
With a stay at Olissippo Lapa Palace – The Leading Hotels of the World, you'll be centrally located in Lisbon, within a 5-minute drive of Commerce Square and Rossio Square. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a privileged and strategic location, EPIC SANA Lisboa is the ideal hotel for any visit to the capital, both for leisure or business. Add to that an infinity pool on the rooftop and you're sure to have an experience you will want to repeat, over and over again. The comfort of the rooms and the personalized service, right down to the smallest detail, elevate the EPIC SANA Lisboa to much more than a hotel. The hotel has 2 bars: the Scale Lobby Bar and, at the top, the Up Scale Bar with an infinity pool. And for your meetings and events, the EPIC SANA Lisboa dedicates 1,760 m2 divided by 14 meeting rooms, which allow for events up to 1,300 people.
Overall 9.2 Excellent
Based on 5,995 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Very kind staff -the little touch with cakes in the room was excellent
Excellent
9.0
Pros: Breakfast is the best possible.
Excellent
9.7
Pros: Wonderful spa, fantastic breakfast. Friendly staff
Excellent
9.4
Pros: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.
Excellent
9.4
Pros: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.
Excellent
10.0
Pros: Outstanding breakfast, excellent room, very good pool. Very well trained staff provide high quality services.
Excellent
10.0
Pros: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5
Excellent
10.0
Pros: Sana is my first choice every time I go to Lisbon. Staff is always glad to help and make everything possible to make you have a pleasant stay. The room is large, with a very comfortable bed and super clean. Breakfast is the most amazing one I've had at a hotel. Totally worth it.
Excellent
10.0
Pros: everything was great. The food was surprisingly good too
Excellent
10.0
Pros: Very good breakfast. Nice facilities with indoor pool and a very well equipped gym.
Excellent
9.7
Pros: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.
Details
Reviews
Overall 9.2 Excellent
Based on 5,995 reviews
Breakfast
9.4
Vibe
9.3
Service
8.9
Comfort
8.5
Room
8.2
Wellness
8.2
Food
8.2
Amenities
8.0
Location
8.0
Pool
7.8
WiFi
6.7
Value
4.8
Breakfast
8.9
Vibe
8.9
Service
8.8
Room
8.6
Wellness
8.2
Comfort
8.1
Amenities
8.1
Pool
7.9
Location
7.0
Bar
6.1
Value
4.4
Breakfast
9.7
Vibe
9.1
Service
9.0
Wellness
8.6
Amenities
8.4
Food
8.4
Comfort
8.0
Location
7.8
Pool
7.5
Cleanliness
7.3
Room
6.7
Value
5.1
Breakfast
9.2
Vibe
9.0
Service
8.9
Food
8.6
Wellness
8.5
Amenities
8.2
Location
8.2
Room
7.8
Pool
7.6
Value
5.3
Service
8.9
Vibe
8.9
Breakfast
8.8
Comfort
8.6
Room
8.0
Location
7.8
9.6 Excellent
Pros: Very kind staff -the little touch with cakes in the room was excellent
Cons: Everything great
9.0 Excellent
Pros: Breakfast is the best possible.
Cons: Sauna not working properly. Staff seemed not to understand how hot a sauna should be.
9.7 Excellent
Pros: Wonderful spa, fantastic breakfast. Friendly staff
Cons: Expensive bar at the pool
9.4 Excellent
Pros: Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable.
Cons: No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.
9.4 Excellent
Pros: Front desk and restaurant staff was terrific and helpful, breakfast was excellent quality and offered a great selection.
Cons: Television made loud, crackling noises on several channels, upholstery on a chair was extremely worn, carpet had a bad stain.
10.0 Excellent
Pros: Outstanding breakfast, excellent room, very good pool. Very well trained staff provide high quality services.
Cons: Nothing.
10.0 Excellent
Pros: The design, The ambience. this is a fantastic place. The staff, the friendliness, cleanliness, knowledge of everything. This is a fantastic place 5/5
Cons: More beds in the pool areas.
10.0 Excellent
Pros: Sana is my first choice every time I go to Lisbon. Staff is always glad to help and make everything possible to make you have a pleasant stay. The room is large, with a very comfortable bed and super clean. Breakfast is the most amazing one I've had at a hotel. Totally worth it.
Cons: Nothing. Everything was perfect.
10.0 Excellent
Pros: everything was great. The food was surprisingly good too
Cons: If I had to choose something, it would be one waitress at breakfast did not understand English too well.
10.0 Excellent
Pros: Very good breakfast. Nice facilities with indoor pool and a very well equipped gym.
Cons: Nothing
9.7 Excellent
Pros: I loved it all the bed, the shower, the rooftop pool, the spa the 24hr gym, the brilliant breakfast buffet, the staff were brilliant also.
Cons: I loved it all!!
With a privileged and strategic location, EPIC SANA Lisboa is the ideal hotel for any visit to the capital, both for leisure or business. Add to that an infinity pool on the rooftop and you're sure to have an experience you will want to repeat, over and over again. The comfort of the rooms and the personalized service, right down to the smallest detail, elevate the EPIC SANA Lisboa to much more than a hotel. The hotel has 2 bars: the Scale Lobby Bar and, at the top, the Up Scale Bar with an infinity pool. And for your meetings and events, the EPIC SANA Lisboa dedicates 1,760 m2 divided by 14 meeting rooms, which allow for events up to 1,300 people.
Experience a piece of history when you stay at the first-ever Tivoli Hotel in Lisbon. Tivoli Avenida Liberdade Lisboa Hotel first opened its doors in 1933 and is famous for being the home of late Portuguese actress and icon, Beatriz Costa, for over 30 years. Located in the heart of the Portuguese capital, on the city’s most luxurious avenues, you’ll be within walking distance of the city’s hotspots. Visit the majestic Castelo de São Jorge, take the Glória Funicular up to the São Pedro de Alcântara viewpoint, or spend a day exploring stylish shops, bars and restaurants. Our newly refurbished rooms offer an oasis of calm and views of Avenida da Liberdade, the Tagus River or the secluded patio. Our room amenities include Nespresso machines and Wi-Fi. Suites and connecting rooms are available for families, with the Anantara Spa and exclusive outdoor pool perfecting the mood of relaxation. Dine in style at SEEN Lisboa rooftop restaurant, serving signature cocktails and delicious food – from Wagyu beef to locally sourced oysters. The more traditional Cervejaria Liberdade, known for its fish and seafood, is open all day. Just a 15-minute drive from the airport, our congress center is the perfect place to host your event. Our experienced conference and events team will ensure everything runs smoothly.
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Overall 9.2 Excellent
Based on 2,707 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Service in the hotel, decor and location. super customer service at check in, concierge and door personnel. The seafood restaurant on ground floor has very pampering customer service and great carte too. great hotel
Excellent
10.0
Pros: Perfect location in the midst of upscale downtown with shopping and restaurants immediately within blocks. First rate accommodations and service. Lots of extras like on-site restaurants, live jazz group playing in the lobby bar nightly, nightly bed turn-down, friendly concierge. Would stay there again.
Excellent
8.5
Pros: The hotel was lovely and the concierge,Rachel,was wonderful She helped us put together a private tour with a driver, Abel. He showed us Sintra as well as many important sites in Lisbon. She also helped us with all of our questions and seemed really interesed in us.
The hotel itself is quite lovely and the view from the 9th floor is amazing
Our price, thanks you, was wonderful.
Excellent
10.0
Pros: My husband and I stayed here on the last day of our honeymoon and it was lovely. The room we stayed in was on the smaller side but by no means cramped and very clean, done in a beautiful light blue, light green, and white palette. The lobby is spacious with lovely green tile. The staff was very friendly and helped suggest an affordable local restaurant nearby, which was delicious. We didn't have a chance to go in the pool, but the staff let us in to look at it after it had closed, which was very nice. It looked very lovely as well. We didn't have a lot of money to spend and found a great deal and were treated very well by the staff.
Excellent
10.0
Pros: Fabulous atrium, Skybar, and excellent staff.
Good
6.2
Excellent
9.2
Pros: Ideal location for getting around Lisb on Excellent staff very attentive. Great room service Beds amazingly comfortable & deluxe rooms very quiet. Only downside for my husband only Super Bock beer & he’s a Sagres man.
Okay
5.7
Pros: Clean and location
Excellent
9.0
Pros: very comfortable bed and excellent breakfast. the omelette is fantastic!
Details
Reviews
Overall 9.2 Excellent
Based on 2,707 reviews
Location
9.7
Wellness
9.6
Service
9.0
Vibe
8.9
Food
8.7
Bar
8.6
Breakfast
8.5
Amenities
8.4
Pool
7.5
Room
7.0
Cleanliness
6.1
Comfort
5.3
WiFi
5.3
Value
5.2
Location
9.8
Bar
8.9
Service
8.8
Breakfast
8.6
Vibe
8.6
Amenities
8.0
Pool
7.6
Room
6.3
Comfort
5.6
Value
4.9
Location
9.8
Service
8.9
Food
8.8
Bar
8.5
Breakfast
8.4
Vibe
8.4
Amenities
8.3
Pool
7.3
Room
6.7
Value
5.5
Comfort
5.4
Location
9.8
Service
9.2
Room
6.5
Comfort
5.4
Location
9.8
Room
5.8
10.0 Excellent
Pros: Service in the hotel, decor and location. super customer service at check in, concierge and door personnel. The seafood restaurant on ground floor has very pampering customer service and great carte too. great hotel
Cons: nothing
10.0 Excellent
Pros: Perfect location in the midst of upscale downtown with shopping and restaurants immediately within blocks. First rate accommodations and service. Lots of extras like on-site restaurants, live jazz group playing in the lobby bar nightly, nightly bed turn-down, friendly concierge. Would stay there again.
Cons: Everything was well down.
8.5 Excellent
Pros: The hotel was lovely and the concierge,Rachel,was wonderful She helped us put together a private tour with a driver, Abel. He showed us Sintra as well as many important sites in Lisbon. She also helped us with all of our questions and seemed really interesed in us.
The hotel itself is quite lovely and the view from the 9th floor is amazing
Our price, thanks you, was wonderful.
Cons: Although I checked in on line a day before arrival, our room was not ready. When they gave us a key, someone was in the room.
Finally when we finally got in the room, it was not the twin beds I had requested.
The last full day we were there, we came back to find a key in the electric switch.
This hotel is very careless about keys.
Prices for breakfast in the hotel were ridiculous.
10.0 Excellent
Pros: My husband and I stayed here on the last day of our honeymoon and it was lovely. The room we stayed in was on the smaller side but by no means cramped and very clean, done in a beautiful light blue, light green, and white palette. The lobby is spacious with lovely green tile. The staff was very friendly and helped suggest an affordable local restaurant nearby, which was delicious. We didn't have a chance to go in the pool, but the staff let us in to look at it after it had closed, which was very nice. It looked very lovely as well. We didn't have a lot of money to spend and found a great deal and were treated very well by the staff.
Cons: The view on our room (one of the cheapest ones) did not have a good view, but I guess that is to be expected (it looked out over some flat rooftops with astroturf). One small thing, when we went out during the day my husband was dressed in a t-shirt and jeans and one the doormen sort of implied that he was looking for the wrong building, but it wasn't overtly rude, he just tried to stop him and ask if he could help direct him before he went in the door.
10.0 Excellent
Pros: Fabulous atrium, Skybar, and excellent staff.
Cons:
6.2 Good
Pros:
Cons: When we (group of six people) book with paid in full and check in to hotel, we DID NOT know that we have to pay the taxes 2 euros per day and the person help to check in did not mention that either.
After we signed our name on the card which we DID NOT see the taxes 2 euros per day on the card, but when we check out someone put that taxes 2 euros per day on the card afterward. THAT IS NOT RIGHT. IT IS THE MATTER OF PRINCIPLE.
They can put any amount on the card after we signed.
We REFUSED to pay the taxes. I hope that the hotel do not charge us.
9.2 Excellent
Pros: Ideal location for getting around Lisb on Excellent staff very attentive. Great room service Beds amazingly comfortable & deluxe rooms very quiet. Only downside for my husband only Super Bock beer & he’s a Sagres man.
Cons: No Sagres
5.7 Okay
Pros: Clean and location
Cons: Staff is ok, but the so called lady executive mgr was not friendly and not try to solve problems. She did not try to make a six dollar error on a 3 nite stay. She said that mistake had to make by their executive DIRECTOR . That six dollar had to charge when we check out( they did not tell us when we checked in. And our was a PREPAID stay).
The washing sink basin was made of kind of soft pastic( in a 4, 5 star hotel ??).
9.0 Excellent
Pros: very comfortable bed and excellent breakfast. the omelette is fantastic!
Cons:
Experience a piece of history when you stay at the first-ever Tivoli Hotel in Lisbon. Tivoli Avenida Liberdade Lisboa Hotel first opened its doors in 1933 and is famous for being the home of late Portuguese actress and icon, Beatriz Costa, for over 30 years. Located in the heart of the Portuguese capital, on the city’s most luxurious avenues, you’ll be within walking distance of the city’s hotspots. Visit the majestic Castelo de São Jorge, take the Glória Funicular up to the São Pedro de Alcântara viewpoint, or spend a day exploring stylish shops, bars and restaurants. Our newly refurbished rooms offer an oasis of calm and views of Avenida da Liberdade, the Tagus River or the secluded patio. Our room amenities include Nespresso machines and Wi-Fi. Suites and connecting rooms are available for families, with the Anantara Spa and exclusive outdoor pool perfecting the mood of relaxation. Dine in style at SEEN Lisboa rooftop restaurant, serving signature cocktails and delicious food – from Wagyu beef to locally sourced oysters. The more traditional Cervejaria Liberdade, known for its fish and seafood, is open all day. Just a 15-minute drive from the airport, our congress center is the perfect place to host your event. Our experienced conference and events team will ensure everything runs smoothly.
A stay at Four Seasons Hotel Ritz Lisbon places you in the heart of Lisbon, within a 5-minute drive of Gulbenkian Museum and Lisbon Zoo. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Lisbon? This hotel has facilities measuring 19278 square feet (1791 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Overall 9.2 Excellent
Based on 1,965 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Totally indulgent
Excellent
10.0
Pros: What did we not like? This is one of the best hotels in the world! The staff is absolutely wonderful and will see to all your needs, housekeeping takes care of your rooms which are absolutely immaculately cleaned, all restaurants are very very good, what more can one wish? Congratulations Four Seasons Lisbon!
Excellent
9.7
Pros: Indira at reception Pedro,Livio Ariana Anna in dining Luis,Danielle in concierge put the hotel over the top for us!we vacation often and loved our experience here
Room was great overlooking park,breakfast was extensive and relaxing. Only negative was coffee /cupaccino. We love to walk and it was a climb back to hotel that we enjoyed,downhill into center I would defiantly come back!!
Excellent
10.0
Pros: Lovely hotel. Luxurious and comfortable with good staff. Good Breakfast.
Excellent
10.0
Pros: An amazing hotel, wonderful staff, I am always looking forward to the next visit!
Excellent
10.0
Pros: Loved the gym and the sauna facilities.
Excellent
10.0
Pros: Wonderful!
Details
Reviews
Overall 9.2 Excellent
Based on 1,965 reviews
Wellness
10.0
Service
9.6
Bar
9.2
Comfort
8.9
Location
8.8
Room
8.4
Food
8.4
Pool
7.5
Vibe
7.4
Breakfast
7.3
Cleanliness
5.2
Value
2.6
Service
9.7
Location
9.0
Room
8.2
Vibe
6.8
Service
9.4
Comfort
9.1
Room
7.8
Breakfast
7.5
10.0 Excellent
Pros: Totally indulgent
Cons: The hill back from town but views amazing
10.0 Excellent
Pros: What did we not like? This is one of the best hotels in the world! The staff is absolutely wonderful and will see to all your needs, housekeeping takes care of your rooms which are absolutely immaculately cleaned, all restaurants are very very good, what more can one wish? Congratulations Four Seasons Lisbon!
Cons: WE love everything about this hotel!
9.7 Excellent
Pros: Indira at reception Pedro,Livio Ariana Anna in dining Luis,Danielle in concierge put the hotel over the top for us!we vacation often and loved our experience here
Room was great overlooking park,breakfast was extensive and relaxing. Only negative was coffee /cupaccino. We love to walk and it was a climb back to hotel that we enjoyed,downhill into center I would defiantly come back!!
Cons:
10.0 Excellent
Pros: Lovely hotel. Luxurious and comfortable with good staff. Good Breakfast.
Cons: Another half hour on Breakfast finishing. (11am would be better) Love the Sunday brunch but could do with a little more plain food, i.e. individual salad items and cold meats.
10.0 Excellent
Pros: An amazing hotel, wonderful staff, I am always looking forward to the next visit!
Cons: There is nothing not to like!
10.0 Excellent
Pros: Loved the gym and the sauna facilities.
Cons: Maybe the the A/C was on there was a certain mold like smell in the room.
10.0 Excellent
Pros: Wonderful!
Cons: There is nothing we didn’t like, everything eas amazing!
A stay at Four Seasons Hotel Ritz Lisbon places you in the heart of Lisbon, within a 5-minute drive of Gulbenkian Museum and Lisbon Zoo. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Lisbon? This hotel has facilities measuring 19278 square feet (1791 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
A stay at Iberostar Selection Lisboa places you in the heart of Lisbon, within a 15-minute walk of Marquis of Pombal Square and Amoreiras Shopping Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 2,590 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: Excellent service Great value for money
Excellent
8.0
Excellent
9.2
Pros: - Location - Having a free mobile phone to use during the stay
Excellent
8.3
Pros: The area, the staff, the rooms.
Details
Reviews
Overall 9.0 Excellent
Based on 2,590 reviews
Vibe
9.6
WiFi
9.6
Breakfast
9.1
Location
9.0
Service
8.8
Food
8.4
Room
8.0
Wellness
7.5
Vibe
9.5
Breakfast
9.2
Service
9.1
Location
8.9
Room
8.2
Wellness
7.2
Vibe
9.3
Service
9.1
Breakfast
9.0
Location
8.8
Cleanliness
8.6
Wellness
7.2
Room
7.0
Location
9.2
Service
8.8
Comfort
7.5
Room
7.0
Service
8.4
9.6 Excellent
Pros: Excellent service Great value for money
Cons: A bit far from Rossio
8.0 Excellent
Pros:
Cons: A bit disappointing that the SPA is complementary and costs 15€ per person!
9.2 Excellent
Pros: - Location - Having a free mobile phone to use during the stay
Cons: - Indoor swimming pool was extra
8.3 Excellent
Pros: The area, the staff, the rooms.
Cons: The beds were hard.
A stay at Iberostar Selection Lisboa places you in the heart of Lisbon, within a 15-minute walk of Marquis of Pombal Square and Amoreiras Shopping Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Inspira Santa Marta Hotel places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Marquis of Pombal Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Lisbon? This hotel has facilities measuring 229 square feet (21 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 2,089 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Excellent
8.0
Pros: location and hotel mood
Excellent
10.0
Pros: Design, location, staff, service
Excellent
10.0
Pros: The breakfast was excellent - full monty and continental. All great quality and flavour. The staff also gave us chocolates and glasses of champagne for our wedding anniversary. It’s just off Avenida de Liberdade which is like the Regent Street of Lisbon. Very upmarket and everywhere is within walking distance.
Excellent
9.2
Pros: The property was modern, clean and nicely illuminated. Accessible and well structured. The bathroom in the room however offers little to no privacy especially in terms of showering but we didn’t mind this. However consider this if you are not a couple.
Good
6.0
Pros: Breakfast was good, tasty omlet and a good choice of buffet
Excellent
10.0
Pros: The hotel rooms were very spacious and welcoming us were some pastries which were a treat! The rooms were kept well and they are decorated tastefully. The staff at the reception were friendly and the breakfast was well varied. Staff serving breakfast were great - even remembered our usual order of freshly squeezed oranges and coffee!
Excellent
8.3
Pros: The hotel has private parking facility with cost €16,20 / day. It’s very convenient. The staffs, room facilities, all are great!
Good
6.0
Pros: The Staff at the reception and restaurant where great!!! Thanks.
Details
Reviews
Overall 9.0 Excellent
Based on 2,089 reviews
WiFi
9.5
Vibe
9.4
Service
9.4
Location
9.4
Breakfast
8.9
Room
7.4
Pool
6.4
Wellness
5.1
Service
9.6
Location
9.4
Vibe
9.3
Breakfast
9.2
Food
8.8
Room
6.9
Comfort
5.9
Wellness
4.9
Location
9.5
Service
9.3
Breakfast
9.2
Vibe
9.1
Room
6.5
Service
9.2
Breakfast
9.1
Amenities
8.3
Room
6.9
Comfort
6.6
Breakfast
9.1
Room
7.1
8.3 Excellent
Pros:
Cons: The attitude of one of the spa center staff towards me
8.0 Excellent
Pros: location and hotel mood
Cons: The beds are not comfortable !
10.0 Excellent
Pros: Design, location, staff, service
Cons: The view from the window, but that's ok if your plan is to enjoy the city from outside.
10.0 Excellent
Pros: The breakfast was excellent - full monty and continental. All great quality and flavour. The staff also gave us chocolates and glasses of champagne for our wedding anniversary. It’s just off Avenida de Liberdade which is like the Regent Street of Lisbon. Very upmarket and everywhere is within walking distance.
Cons:
9.2 Excellent
Pros: The property was modern, clean and nicely illuminated. Accessible and well structured. The bathroom in the room however offers little to no privacy especially in terms of showering but we didn’t mind this. However consider this if you are not a couple.
Cons: Took us a while to figure out how to operate the room’s internal air conditioning system, it was either too cold or too hot. The water replenished everyday was surely not enough for two people, wish they provided more for free. Very small selection of snacks and drinks in the room. Not enthusiastic about the quality of the food offered (we had lunch and breakfast once), certain things tasted a bit funny.
6.0 Good
Pros: Breakfast was good, tasty omlet and a good choice of buffet
Cons: Water in a shower smelled of chlorine. The room 216 was good but it needs a step to get to the table
10.0 Excellent
Pros: The hotel rooms were very spacious and welcoming us were some pastries which were a treat! The rooms were kept well and they are decorated tastefully. The staff at the reception were friendly and the breakfast was well varied. Staff serving breakfast were great - even remembered our usual order of freshly squeezed oranges and coffee!
Cons:
8.3 Excellent
Pros: The hotel has private parking facility with cost €16,20 / day. It’s very convenient. The staffs, room facilities, all are great!
Cons:
6.0 Good
Pros: The Staff at the reception and restaurant where great!!! Thanks.
Cons: Welness facilities - sauna not properly hot in the evening, broken pillow in sauna, jacuzzi with cold water. 30 degree isnt sufficient for whirlpool.
A stay at Inspira Santa Marta Hotel places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Marquis of Pombal Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Lisbon? This hotel has facilities measuring 229 square feet (21 square meters), including a conference center. Self parking (subject to charges) is available onsite.
With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
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Overall 8.8 Excellent
Based on 5,249 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everyone and everything was perfect very kind personel and polite!
Excellent
9.2
Pros: The hospitality everywhere you go
Good
7.0
Pros: I was staying in room 727 and was disturbed but the drilling noise on two days they asked us to change the room but I felt but you start the work you should check if any guest is there or don’t put the guest in such room
Mediocre
2.5
Excellent
9.6
Pros: Friendly helpful staff
Excellent
8.0
Pros: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing
Excellent
8.0
Good
7.5
Pros: Good location, clean hotel and breakfast was good.
Excellent
9.0
Pros: I liked the hotel in general though the interior was a little on dark side for my personal taste. The room was good and the hotel calm and quiet. Very good breakfast with very friendly staff. The fitness center was not very large but all equipment seemed to be in working order. Location was good with a short walk to the main avenue.
_Facade_S-image.jpg?width=330&height=170&xhint=602&yhint=784&crop=true)
Details
Reviews
Overall 8.8 Excellent
Based on 5,249 reviews
Location
9.2
Service
9.1
Breakfast
9.0
Bar
8.4
Wellness
7.9
WiFi
7.8
Value
7.5
Pool
7.2
Room
6.9
Service
9.6
Location
9.1
Breakfast
8.7
Bar
8.5
Wellness
7.5
Pool
6.9
Room
6.8
Value
6.7
Vibe
5.8
Location
9.4
Service
9.2
Breakfast
9.1
Wellness
8.1
Food
8.0
Room
7.2
Pool
6.5
Service
9.4
Location
9.2
Breakfast
8.9
Wellness
7.8
Room
6.5
Vibe
5.3
Location
9.1
Room
6.5
10.0 Excellent
Pros: Everyone and everything was perfect very kind personel and polite!
Cons:
9.2 Excellent
Pros: The hospitality everywhere you go
Cons: I couldn’t Mention anything
7.0 Good
Pros: I was staying in room 727 and was disturbed but the drilling noise on two days they asked us to change the room but I felt but you start the work you should check if any guest is there or don’t put the guest in such room
Cons:
2.5 Mediocre
Pros:
Cons: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.
9.6 Excellent
Pros: Friendly helpful staff
Cons: Nothing
8.0 Excellent
Pros: Concierge staff were terrific, location of the hotel was close enough to many sights,breakfast was amazing
Cons: Booked a superior room with courtyard view, got a small bed and not view to speak of
Other hotels we stayed in Paris or Warsaw offer complimentary water, here it’s only one time on arrival and they don’t advertise it unless you ask
8.0 Excellent
Pros:
Cons: on the moment that we arrived they where busy with work in a room above out room, that was not funny.
7.5 Good
Pros: Good location, clean hotel and breakfast was good.
Cons: Rooms aren’t sound proof and we were able to hear the noise from the next room.
9.0 Excellent
Pros: I liked the hotel in general though the interior was a little on dark side for my personal taste. The room was good and the hotel calm and quiet. Very good breakfast with very friendly staff. The fitness center was not very large but all equipment seemed to be in working order. Location was good with a short walk to the main avenue.
Cons: An unmistakable whiff of moisture/mould from the bathroom/shower in my room. Gym seemed to lack "rules of conduct". People making loud phone- and even videocalls in a (small) gym should not be tolerated.
With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
With a stay at HF Fénix Urban, you'll be centrally located in Lisbon, within a 5-minute drive of Gulbenkian Museum and Lisbon Zoo. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 3,821 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Large King size bed on an upper floor (13th), so I did not experience the noise issues that other guests have written about. Well appointed room and bathroom (excellent water pressure).
Front desk staff, hostess and restaurant staff were efficient and also very friendly.
The inclusive breakfast was a nice addition; a large enough selection to satisfy most tastes.
Details
Reviews
Overall 8.8 Excellent
Based on 3,821 reviews
Breakfast
9.6
Cleanliness
9.4
Service
9.3
Location
8.8
Room
8.1
Food
7.5
Comfort
7.3
WiFi
7.1
Amenities
5.3
Pool
1.0
Service
9.8
Breakfast
9.5
Cleanliness
9.4
Location
8.3
Room
7.8
WiFi
5.5
Amenities
5.2
Breakfast
9.7
Cleanliness
9.6
Location
9.1
Service
9.0
Room
8.4
Comfort
7.8
Breakfast
9.7
Service
9.4
Room
7.0
Breakfast
9.6
Service
9.1
Location
8.6
8.8 Excellent
Pros: Large King size bed on an upper floor (13th), so I did not experience the noise issues that other guests have written about. Well appointed room and bathroom (excellent water pressure).
Front desk staff, hostess and restaurant staff were efficient and also very friendly.
The inclusive breakfast was a nice addition; a large enough selection to satisfy most tastes.
Cons: Small fitness room that wasn’t advertised in any of the hotel brochures and is not open 24/7.
With a stay at HF Fénix Urban, you'll be centrally located in Lisbon, within a 5-minute drive of Gulbenkian Museum and Lisbon Zoo. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Sofitel Lisbon Liberdade is a luxury hotel where supreme style reigns. Located in downtown Lisbon, on the prestigious Avenue of the same name, its 163 luxurious rooms will live up to your expectations. Near Lisbon's convention center and business district, and bordering historic neighborhoods,our hotel combines business and relaxation but won't mix the two. Add our AdLib restaurant, a fusion of French culinary know-how and Portuguese cuisine and your Sofitel Lisbon Liberdade experience is complete.
Overall 8.7 Excellent
Based on 4,946 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: We liked the location and the Staff were very helpful. The staff did everything they said they would do and we appreciated their positivity and quick response concerning the bed..
Excellent
9.0
Pros: Great location. The breakfast was plentiful and included in the price of my room. There is a large buffet and you can also order off of a menu at no extra cost. The resturant for dinner was excellent as was the food served in the bar. All staff were helpful.
Excellent
9.0
Pros: Overall great hotel
Excellent
9.0
Pros: Service and staff was outstanding. Excellent breakfast buffet. Location was exceptional.
Excellent
9.4
Pros: Staff was very good , Clean and as described the breakfast es super
Excellent
10.0
Pros: Wonderful hotel! everyone was so friendly and the room was a good size. The front desk was so helpful with anything that you needed. Also, it was right in front of the Agenda train station, making it super convenient to come and go to the airport but I didn't even use the train station to travel around downtown Lisbon or Alfama as everything was within walking distance!
Excellent
9.6
Pros: Location. Staff. Local knowledge and recommendations.
Details
Reviews
Overall 8.7 Excellent
Based on 4,946 reviews
Location
9.7
Service
9.1
Breakfast
8.0
Room
7.4
WiFi
5.5
Value
5.0
Wellness
1.6
Pool
0.8
Location
9.8
Service
9.3
Breakfast
8.1
Bar
7.7
Room
7.2
Comfort
5.6
Value
5.0
Wellness
1.5
Pool
0.8
Location
9.6
Service
9.0
Breakfast
8.0
Room
7.5
Food
7.3
Value
5.3
Amenities
5.2
Location
9.6
Service
8.6
Breakfast
7.7
Food
7.5
Room
7.3
Amenities
5.2
Value
4.7
Wellness
1.3
Location
9.8
Service
9.0
Breakfast
8.3
Food
8.2
Room
7.8
Bar
7.6
Value
5.4
8.0 Excellent
Pros: We liked the location and the Staff were very helpful. The staff did everything they said they would do and we appreciated their positivity and quick response concerning the bed..
Cons: The bathroom was too small for 2 people. The mattress had to be turned or replaced( not sure which one) because it had dips on both sides.
The restaurant was over priced. The one dinner we had was very good and the presentation was beautiful, however, for 2 vodka tonics with absolute vodka cost 34 euro and the lobster salad, while beautifully presented, was 19 euro for 2 small claws and some greens.
9.0 Excellent
Pros: Great location. The breakfast was plentiful and included in the price of my room. There is a large buffet and you can also order off of a menu at no extra cost. The resturant for dinner was excellent as was the food served in the bar. All staff were helpful.
Cons: Service in bar could be hard to get, sometimes waiting for 10-15 minutes to be acknowledged. I think this is due to both low staffing and lay out. If the staff doesn't look around you won't be seen due to pillars and nooks.
9.0 Excellent
Pros: Overall great hotel
Cons: Non smoking room smelled like cigarettes
9.0 Excellent
Pros: Service and staff was outstanding. Excellent breakfast buffet. Location was exceptional.
Cons: The decor felt a little outdated but it was otherwise an outstanding experience.
9.4 Excellent
Pros: Staff was very good , Clean and as described the breakfast es super
Cons: The bad was n't big enough
10.0 Excellent
Pros: Wonderful hotel! everyone was so friendly and the room was a good size. The front desk was so helpful with anything that you needed. Also, it was right in front of the Agenda train station, making it super convenient to come and go to the airport but I didn't even use the train station to travel around downtown Lisbon or Alfama as everything was within walking distance!
Cons:
9.6 Excellent
Pros: Location. Staff. Local knowledge and recommendations.
Cons: No or little storage space for clothes.
Sofitel Lisbon Liberdade is a luxury hotel where supreme style reigns. Located in downtown Lisbon, on the prestigious Avenue of the same name, its 163 luxurious rooms will live up to your expectations. Near Lisbon's convention center and business district, and bordering historic neighborhoods,our hotel combines business and relaxation but won't mix the two. Add our AdLib restaurant, a fusion of French culinary know-how and Portuguese cuisine and your Sofitel Lisbon Liberdade experience is complete.
With a stay at HF Fénix Lisboa, you'll be centrally located in Lisbon, steps from Marquis of Pombal Square and 12 minutes by foot from Amoreiras Shopping Center. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 4,987 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location is excellent, close to the underground entrance (two lines). The room was very clean and staff polite. Lovely food for breakfast.
Okay
5.0
Pros: The location of the hotel was very good. The breakfast was also very good.
Good
6.7
Pros: The breakfast is good. The bellboys are helpful and nice.
Excellent
8.8
Pros: Lovely staff really enjoyed our stay
Good
6.7
Pros: The staff were very nice and the location is amazing both for commuting in Lisbon but also with very fast access to the highway for short trips around- e.g. to Sintra.
Good
7.1
Pros: Manager Nelson was terrific. Very accomendating and cheerful.
Details
Reviews
Overall 8.6 Excellent
Based on 4,987 reviews
Location
9.5
Breakfast
9.4
Bar
8.8
Service
8.7
Room
7.1
WiFi
6.9
Amenities
4.8
Service
9.4
Location
9.2
Breakfast
9.1
Room
6.9
Comfort
6.0
WiFi
5.4
Amenities
4.9
Location
9.7
Breakfast
9.1
Service
8.5
Room
6.6
Comfort
5.9
Vibe
5.2
Amenities
4.1
Location
9.6
Breakfast
9.5
Service
8.4
Room
6.7
Breakfast
9.5
Location
9.5
Service
8.9
Room
5.9
Comfort
5.6
10.0 Excellent
Pros: Location is excellent, close to the underground entrance (two lines). The room was very clean and staff polite. Lovely food for breakfast.
Cons: Nothing
5.0 Okay
Pros: The location of the hotel was very good. The breakfast was also very good.
Cons: The rooms was VERY small and tight. The room also had an order that was not pleasant. The door lock mechanism was broken when we arrived.
6.7 Good
Pros: The breakfast is good. The bellboys are helpful and nice.
Cons: The staffs from front desk are impolite, the service is inefficient, it took one hour to process check-in. The hotel facilities are very old.
8.8 Excellent
Pros: Lovely staff really enjoyed our stay
Cons: Nothing
6.7 Good
Pros: The staff were very nice and the location is amazing both for commuting in Lisbon but also with very fast access to the highway for short trips around- e.g. to Sintra.
Cons: Clearly not really focused on service. Facilities are decent- quite basic so the price is not really justified plus charging the parking 10euro/ day over and above. The lady delivering the room service dropped a bottle of water which shattered all over the floor- I waited for 40 minutes and had to call reception 3-4 times only to get a reply that they do not have a cleaner. Not sure what I was supposed to do...as said, not very focused on service and attending to issues.
7.1 Good
Pros: Manager Nelson was terrific. Very accomendating and cheerful.
Cons: Bathtub very difficult to access.
With a stay at HF Fénix Lisboa, you'll be centrally located in Lisbon, steps from Marquis of Pombal Square and 12 minutes by foot from Amoreiras Shopping Center. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
A stay at Palácio das Especiarias places you in the heart of Lisbon, within a 10-minute walk of Santa Justa Elevator and Rossio Square. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.
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Overall 8.6 Excellent
Based on 3,145 reviews
All reviews
- All reviews
Excellent
9.0
Pros: Location was fine, walking distance to get to tours around the city and close enough to the ocean. The night I stayed property offered dinner with live fado music at night with wine included. While I didn't really enjoyed food ( it was just OK compare to other food I had in Portugal), but fado music was good and wine was fine too. For 25 euros I paid for it I was happy to get what I got and best part it was right inside of property, I didn't have to go anywhere, I was tired at the end of a day. Staff is great, helps with luggage and everything you need. Breakfast is really great. There is a very beautiful common area were they serve breakfast and I enjoyed an hour or two in front of fireplace there in the evening before dinner.
Good
7.0
Pros: The selection was very good. Loved the cake and juices being available throughout the day
Excellent
10.0
Pros: We stayed in room 2, a tiny twin (8 m²) on the ground floor adjacent to the quiet backyard where birds were singing in the morning. This rooms offers a budget opportunity to experience the charm of this 16th cent building and great team that runs it, I also like the idea of mixing travelers from the luxurious to more affordable. I cannot see any reason not to stay here, the location is great, close to Tram 28 and the metro, breakfast awesome, character unique and shared rooms (a reading room, another with fireplace) just unique. Don't miss out on this, I'm certain to return next time.
Excellent
10.0
Pros: Fabulous hotel in a wonderful city! Fantastic location by Praca Luis de Camoes in the heart of Bairro Alto. We walked around the heart of Lisbon, to Baixa, Alfama etc. Loaded with character - originally a wealthy Spice Merchants house. Friendly staff, willing to chat. Great breakfast, with pianist. Fado meal one evening. Hot Tub & Massage. Our (premium) balcony room on 3rd floor was quiet. Bed was comfortable. 42 bedrooms apparently.
Excellent
8.0
Pros: Breakfast, location, cleanliness, the super helpful staff ... all of it meeting much beyond expectations. The live music with breakfast (piano one day, sax the other) was a nice touch, and the library in the evening for reading was perfect.
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Details
Reviews
Overall 8.6 Excellent
Based on 3,145 reviews
Cleanliness
8.6
Comfort
8.0
Location
9.6
Services
8.1
Staff
9.1
Value for money
8.1
9.0 Excellent
Pros: Location was fine, walking distance to get to tours around the city and close enough to the ocean. The night I stayed property offered dinner with live fado music at night with wine included. While I didn't really enjoyed food ( it was just OK compare to other food I had in Portugal), but fado music was good and wine was fine too. For 25 euros I paid for it I was happy to get what I got and best part it was right inside of property, I didn't have to go anywhere, I was tired at the end of a day. Staff is great, helps with luggage and everything you need. Breakfast is really great. There is a very beautiful common area were they serve breakfast and I enjoyed an hour or two in front of fireplace there in the evening before dinner.
Cons: Room a little small, but house has a lot of history and taking into consideration a big common area I was fine. I didn't spent much time in room anyway. I read some complains about stairs, but I stayed in diamond 2 room and didn't have any issues with stairs. What could be better - would be nice if they offered an extra blanked in room - some properties offer it -have it somewhere stored in a closed if you are cold. For me it was a little cold at night. Maybe I could ask staff about it - I never did.
7.0 Good
Pros: The selection was very good. Loved the cake and juices being available throughout the day
Cons: Stayed there for 3 nights. It was the same selection each morning. A little variety would have been nice.
10.0 Excellent
Pros: We stayed in room 2, a tiny twin (8 m²) on the ground floor adjacent to the quiet backyard where birds were singing in the morning. This rooms offers a budget opportunity to experience the charm of this 16th cent building and great team that runs it, I also like the idea of mixing travelers from the luxurious to more affordable. I cannot see any reason not to stay here, the location is great, close to Tram 28 and the metro, breakfast awesome, character unique and shared rooms (a reading room, another with fireplace) just unique. Don't miss out on this, I'm certain to return next time.
Cons: It took time to figure out how the shower works.
10.0 Excellent
Pros: Fabulous hotel in a wonderful city! Fantastic location by Praca Luis de Camoes in the heart of Bairro Alto. We walked around the heart of Lisbon, to Baixa, Alfama etc. Loaded with character - originally a wealthy Spice Merchants house. Friendly staff, willing to chat. Great breakfast, with pianist. Fado meal one evening. Hot Tub & Massage. Our (premium) balcony room on 3rd floor was quiet. Bed was comfortable. 42 bedrooms apparently.
Cons: Our room was 'compact' - the 'grand' old room had obviously been divided into 2 bedrooms with en-suites. Clothes storage was limited (hanging space only in wardrobe, no chest of drawers, small side tables). Other bedrooms were along a rabbit warren of stairs and corridors - all part of the character of the place. We did wonder if some guests were in another building as some arrived at breakfast in coats. There are lots of stairs to climb - although they said a lift was planned in a refurb next year or so.
8.0 Excellent
Pros: Breakfast, location, cleanliness, the super helpful staff ... all of it meeting much beyond expectations. The live music with breakfast (piano one day, sax the other) was a nice touch, and the library in the evening for reading was perfect.
Cons: Not a quiet hotel, at all, and so for the light sleeper, a better spot is needed (especially for New Year’s Eve when the streets party til 6am).
A stay at Palácio das Especiarias places you in the heart of Lisbon, within a 10-minute walk of Santa Justa Elevator and Rossio Square. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station drop-off service.
With a stay at Hotel Mundial, you'll be centrally located in Lisbon, within a 5-minute walk of Rossio Square and Martim Moniz Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lisbon? This hotel has facilities measuring 2045 square feet (190 square meters), including a meeting room. Free self parking is available onsite.
Overall 8.4 Excellent
Based on 9,232 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Great hotel , free parking
Good
7.7
Excellent
8.2
Excellent
9.0
Pros: Buffet breakfast was lovely and varied. Rooms were clean and spacious View was nice from our room Downstairs bar looked plush and the terrace bar was gorgeous; too cold to sit outside unfortunately but we did try and the guy put the heater on for us too :) All in all a really central hotel to explore from and we loved our first trip to Lisbon. See you again.
Excellent
8.0
Pros: Bed fabulous. Room great. Bathtub great
Excellent
9.4
Pros: Location, cleanliness, the room were all great.
Good
7.5
Pros: Very central, nice and clean. Good bar and staff in there lovely. Plenty of choice at breakfast
Excellent
9.6
Pros: Staff very helpful. Breakfast a very good choice.
Good
6.5
Pros: great location in city and re airport bus/metro transport
Excellent
8.0
Pros: Location
Excellent
8.2
Pros: Fantastic location with amazing views from the rooftop bar.
Excellent
9.1
Pros: Near most places you want to go to, but still quiet.
Details
Reviews
Overall 8.4 Excellent
Based on 9,232 reviews
Location
9.5
Value
8.2
Service
8.2
Bar
8.1
Breakfast
7.9
WiFi
7.8
Room
7.2
Comfort
5.9
Wellness
1.8
Location
9.4
Bar
8.2
Service
8.1
Room
7.2
Breakfast
7.0
WiFi
6.2
Comfort
5.6
Vibe
4.8
Location
9.5
Value
8.1
Service
8.1
Bar
8.1
Breakfast
7.8
Room
7.0
Food
6.2
Pool
2.0
Location
9.4
Value
8.2
Service
8.2
Breakfast
8.0
Room
7.0
Comfort
5.7
Location
9.3
Service
8.0
Breakfast
7.7
Room
6.2
Comfort
5.2
9.2 Excellent
Pros: Great hotel , free parking
Cons:
7.7 Good
Pros:
Cons: Location. Hotel convenient to Metro and excellent access to several excursions for tourist.
8.2 Excellent
Pros:
Cons: Very pure breakfast .
9.0 Excellent
Pros: Buffet breakfast was lovely and varied. Rooms were clean and spacious View was nice from our room Downstairs bar looked plush and the terrace bar was gorgeous; too cold to sit outside unfortunately but we did try and the guy put the heater on for us too :) All in all a really central hotel to explore from and we loved our first trip to Lisbon. See you again.
Cons: We loved everything so nothing to not like
8.0 Excellent
Pros: Bed fabulous. Room great. Bathtub great
Cons: Shower. Breakfast so crowded. Tv not loud enough. No English statio but news
9.4 Excellent
Pros: Location, cleanliness, the room were all great.
Cons: Kayak says there’s a free airport shuttle, which is the main reason I booked this hotel. There is a shuttle, but it’s not free. It’s 13€. If it wasn’t for that, I would have nothing bad to say.
7.5 Good
Pros: Very central, nice and clean. Good bar and staff in there lovely. Plenty of choice at breakfast
Cons: Our room was a very long walk from reception- the window in the bathroom didn’t shut so it was very cold in the room. There was a tv but despite many tries it did not work. Staff at reception weren’t interested in customer service.
9.6 Excellent
Pros: Staff very helpful. Breakfast a very good choice.
Cons: I would have preferred a room on the front but otherwise very comfortable, central and clean.
6.5 Good
Pros: great location in city and re airport bus/metro transport
Cons: reception looks like an office with staff chatting and interrupting each other while tending to guests; facilities old (shower hot/cold spurts); no kettle in room, limited charging points; slow elevators; looks more like a hotel focused upon large tour groups than individuals.
8.0 Excellent
Pros: Location
Cons: Bathroom
8.2 Excellent
Pros: Fantastic location with amazing views from the rooftop bar.
Cons:
9.1 Excellent
Pros: Near most places you want to go to, but still quiet.
Cons: Room small, but very comfortable and a great value.
With a stay at Hotel Mundial, you'll be centrally located in Lisbon, within a 5-minute walk of Rossio Square and Martim Moniz Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lisbon? This hotel has facilities measuring 2045 square feet (190 square meters), including a meeting room. Free self parking is available onsite.
Strategically located in the business centre of Lisbon, Real Palácio Hotel is the result of the restoration of a former seventeenth century Palace, a place brimming with history and all the conditions to ensure a memorable stay.
With a total of 147 rooms, 12 of which are inside the ancient Palace, Real Palácio Hotel also offers 5 multipurpose rooms with capacity for 250 people, able to hold all kinds of events.
Enjoy a unique gastronomic experience and savour each moment at the Real Cozinha Restaurant-Bar.
With a relaxed and welcoming atmosphere, Real Palácio Hotel offers a service of excellence aimed at satisfying all your desires.
Overall 8.4 Excellent
Based on 4,773 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Comfortable bed with nice facilities
Excellent
10.0
Pros: Great location and very helpful staff
Okay
5.8
Pros: Good location, large room
Excellent
8.0
Pros: This is great hotel in every way, except breakfast room. Good location, nice classic, i would say, old fashioned interior, welcoming staff.
Mediocre
2.5
Pros: The only good thing about this hotel is it’s location
Excellent
9.1
Pros: value for money
nice staff
good comfort
Good
6.8
Pros: Eating at the restaurant and the drinks were good.
Helpful service.
Great house keeping.
Nice curb appeal.
Details
Reviews
Overall 8.4 Excellent
Based on 4,773 reviews
Location
9.0
Service
8.3
Comfort
8.2
Value
8.0
Breakfast
7.7
Food
7.4
Room
7.2
WiFi
5.1
Wellness
5.0
Location
8.7
Value
8.2
Comfort
7.6
Service
7.6
Breakfast
7.3
Food
6.8
Room
6.4
Wellness
5.0
WiFi
3.4
Location
8.9
Bar
8.5
Service
8.3
Comfort
8.0
Breakfast
7.7
Value
7.7
Cleanliness
7.3
Room
6.8
Amenities
5.1
WiFi
2.5
Location
8.8
Comfort
8.5
Service
7.9
Value
7.6
Breakfast
7.5
Food
7.0
Room
6.9
Vibe
5.4
Amenities
5.1
Location
8.8
Comfort
8.2
Service
8.1
Breakfast
7.0
Room
6.6
8.0 Excellent
Pros: Comfortable bed with nice facilities
Cons:
10.0 Excellent
Pros: Great location and very helpful staff
Cons:
5.8 Okay
Pros: Good location, large room
Cons: It’s hard to believe this hotel is a 5*, it would benefit from updating. The breakfast was rather tired, of low quality selection for a 5* hotel and food items, bowls etc ran out without being replaced in a timely fashion
8.0 Excellent
Pros: This is great hotel in every way, except breakfast room. Good location, nice classic, i would say, old fashioned interior, welcoming staff.
Cons: In 5 star hotel we expect not so tiny place with lot of eaters + query of guests at entrance, who wait on tables. Also breakfast itself are pretty basic. So if You have chance, skip included breakfast! Any cafe in neighbourhood are far better choice. Also its not hotel fault, but be ready to overflying aircraft noise all time, so better take Your earplugs.
2.5 Mediocre
Pros: The only good thing about this hotel is it’s location
Cons: It was grubby old fashioned the bath didn’t work the front of house staff were so rude, I emailed a few times asking could we get champagne on arrival for my boyfriends birthday and nobody replied. Then the woman at the front of desk asked me for my card details “to secure the extras” - THAT I NEVER AGREED TO PAYING!!! In front of my boyfriend (it was clearly a surprise) they sent a bottle of champagne to my room that I never confirmed I would pay for and the note on it was for a totally different person - so annoying. Nobody knew what they were doing in terms of staff. It felt like a decent three star and nowhere near a five star, will never return.
9.1 Excellent
Pros: value for money
nice staff
good comfort
Cons: older hotel
6.8 Good
Pros: Eating at the restaurant and the drinks were good.
Helpful service.
Great house keeping.
Nice curb appeal.
Cons: Elevator would not go to the correct floor. Worse elevator I have ever experienced.
In bar got an orange juice. 12 ounces for 3 euros. Same server at dinner 6 ounces for 3 euros.
Strategically located in the business centre of Lisbon, Real Palácio Hotel is the result of the restoration of a former seventeenth century Palace, a place brimming with history and all the conditions to ensure a memorable stay.
With a total of 147 rooms, 12 of which are inside the ancient Palace, Real Palácio Hotel also offers 5 multipurpose rooms with capacity for 250 people, able to hold all kinds of events.
Enjoy a unique gastronomic experience and savour each moment at the Real Cozinha Restaurant-Bar.
With a relaxed and welcoming atmosphere, Real Palácio Hotel offers a service of excellence aimed at satisfying all your desires.
With a stay at TURIM Av Liberdade Hotel, you'll be centrally located in Lisbon, just a 5-minute walk from Marquis of Pombal Square and 13 minutes by foot from Botanical Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 7,644 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.7
Pros: Professionalism
Excellent
10.0
Okay
5.8
Pros: Hotel location was good, nice environment and just few minutes walk to Metro station.
Okay
4.0
Pros: .Bar & catering staff friendly & helpful.
Okay
5.0
Pros: Nothing
Excellent
10.0
Pros: Culture, not weather,? Bars, xmas xmas
Okay
5.4
Pros: Lication
Mediocre
3.4
Pros: nothing
Details
Reviews
Overall 8.1 Excellent
Based on 7,644 reviews
Location
9.2
Bar
8.8
Service
7.5
Breakfast
7.1
Food
6.3
Room
4.9
Value
4.2
WiFi
4.1
Comfort
3.4
Wellness
2.7
Location
9.2
Breakfast
7.4
Service
7.3
Amenities
5.4
Room
4.8
Value
4.5
Comfort
3.7
WiFi
1.9
Location
9.1
Breakfast
7.6
Service
7.0
Food
6.6
Value
4.0
Room
3.9
Comfort
3.6
Location
9.4
Service
8.0
Breakfast
7.1
Room
4.9
Value
4.3
Comfort
3.7
Location
9.2
Service
7.7
Breakfast
7.0
Cleanliness
6.2
Value
4.3
Room
3.8
Comfort
3.2
7.7 Good
Pros: Professionalism
Cons: Value. Tiny rooms. Location a little fat out from all the action.
10.0 Excellent
Pros:
Cons: Very nice experience overall
5.8 Okay
Pros: Hotel location was good, nice environment and just few minutes walk to Metro station.
Cons: Breakfast was bad, it’s was not value for money.
4.0 Okay
Pros: .Bar & catering staff friendly & helpful.
Cons: Superior twin room did not live up to expectations Room to hot even with heating off. Air conditioning not available during winter months. Pipped radio in room kept turning on during night could not turn off & reception was not very helpful. No hot water at 6.30 am on checkout morning.
5.0 Okay
Pros: Nothing
Cons: The room temperature is impossible to control. I was unable to sleep the 2 nights I have been there (the goal of an hotel is to sleep, and when that is not possible there not so much left good in a hotel) even tough the hotel is clean, there is almost no amenities, just one coffee sachet, the hotel is extremely hot, minibar with not much choice and too much expensive. From all the staff I encountered only one lady was nice, all the rest are inexperienced, rude and lack of professionalism. I won’t recommend this hotel and it will be my last time in this hotel chain.
10.0 Excellent
Pros: Culture, not weather,? Bars, xmas xmas
Cons: Location
5.4 Okay
Pros: Lication
Cons: Rooms are small Service is poor
3.4 Mediocre
Pros: nothing
Cons: breakfast was terrible
hotel has no caracther and is cold.
With a stay at TURIM Av Liberdade Hotel, you'll be centrally located in Lisbon, just a 5-minute walk from Marquis of Pombal Square and 13 minutes by foot from Botanical Garden. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Guest House Lisbon Terrace Suites places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Botanical Garden. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Overall 8.1 Excellent
Based on 625 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.3
Good
7.5
Pros: The room had its own bathroom. Tgd room was clean and comfortable. There was a blow dryer. There was an elevator. Dora, at reception was very helpful.
Mediocre
3.0
Pros: The area is safe There is hot water There is room steward service daily. Automatic window shades
Good
7.9
Pros: Location was excellent. Helpful and friendly staff.
Good
7.5
Pros: Free upgrade!
Excellent
8.0
Pros: New renovated room all accessories first class. Located at the top floor of an old building
Okay
4.6
Excellent
8.3
Pros: Close to all amenities
Details
Reviews
Overall 8.1 Excellent
Based on 625 reviews
Location
8.9
Service
7.5
Room
6.9
Amenities
6.2
WiFi
5.1
Breakfast
5.1
Location
9.3
Service
7.1
Room
6.4
Amenities
6.0
Breakfast
4.8
Comfort
4.4
WiFi
4.3
Location
8.6
Service
8.0
Room
6.4
Comfort
4.8
6.3 Good
Pros:
Cons: Sent several mails but never received an invoice including breakfast and cleaning charge, result: trouble with my company.
7.5 Good
Pros: The room had its own bathroom. Tgd room was clean and comfortable. There was a blow dryer. There was an elevator. Dora, at reception was very helpful.
Cons: The suites were not well marked from the street, especially at night and the number marking was confusing as there was an 89 and an 89A. I found locating it at night on my own very stressful. I took a taxi and would not have felt safe arriving on my own to check in.
3.0 Mediocre
Pros: The area is safe There is hot water There is room steward service daily. Automatic window shades
Cons: I had the feeling that the owners only care about money. Overpriced. We stayed there for 4 nights. No one asked how was our stay. Only they asked for money (city taxes) You need to climb a 100-150m hill (40% incline) to get there. Well, most of the city is like this. On the top floor of the building there are many apartments and all very small, even we were in the biggest room, still. The lighting is depressing and the bed sheets and linen need to be cleaner. There are multiple code locks to get into the building, into the floor and into your room, and up to the terrace which has no views are nothing there. This place needs maintenance.
7.9 Good
Pros: Location was excellent. Helpful and friendly staff.
Cons: Steps in the hallway and very small elavator (not suitable for a wheelchair - luckily I can still get up and do a few steps, but perhaps this could be indicated better ...)
7.5 Good
Pros: Free upgrade!
Cons: The bed was really small, we are both 1.90m and could bearly fit.
8.0 Excellent
Pros: New renovated room all accessories first class. Located at the top floor of an old building
Cons: The WIFI did not work in the room. Staff not helpful a little walk from the center and from transportation
4.6 Okay
Pros:
Cons: We were not given with the code to open the building nor the room door, they did not answer the phone. We spent at least one hour to finally be able to get the room. It was around 10 pm, coming back from a long trip, we were very tired and were not able to get the room. The shower door does not close causing the bathroom to flood making it slippery.
8.3 Excellent
Pros: Close to all amenities
Cons: Up a steep hill,area under development
A stay at Guest House Lisbon Terrace Suites places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Botanical Garden. Featured amenities include multilingual staff, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A stay at Portugal Ways Culture Guest House places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Santa Justa Elevator. Featured amenities include dry cleaning/laundry services, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge during limited hours.
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Overall 7.3 Good
Based on 1,690 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.0
Pros: Clean, comfortable beds, helpful staff, easy check-in and check-out.
Okay
5.4
Pros: Location was okay. Close to the metro and bus terminals
Good
7.5
Pros: The early check-in (8:00)
Mediocre
3.0
Okay
4.0
Pros: Close to a subway station, relatively central location.
Excellent
8.3
Pros: Prime location
Good
7.1
Pros: We were 3 days in Lisbon and the room was good. Localization was great and we had great time.
Excellent
9.2
Pros: We had the "attic" apartment for 7 (I think even 8 would squeeze in) and we had one bathroom and fully equiped kitchen for ourselves. The apartment is very spacious and as we were two families we loved that there were 2 separate (bed)rooms so we still could have some privacy. There is also a terrace which we unfortunately did not have a chance to use as it was raining when we were in the apartment. The hostel (for us more like 4* ! hotel) is located very close to a metro station and within a walkable distance to the centre. Nearby is Lidl and Auchan where we did our shopping for Porto wine ;-) (and other things). Our plane was leaving early in the morning and the metro starts 6:30 so we had to use the bus - 208 which stops almost in front of the hostel! (as of October 2019). Everything in this apartment exceeded our expectations and for a similar group (two families) I would not choose anything else!
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Details
Reviews
Overall 7.3 Good
Based on 1,690 reviews
Location
9.3
Amenities
7.7
Service
6.8
Breakfast
6.2
Room
4.5
Bar
4.4
WiFi
4.4
Comfort
2.9
Location
9.1
Amenities
8.0
Service
6.8
Cleanliness
5.2
Room
4.6
Comfort
2.6
WiFi
2.2
Location
9.1
Amenities
7.6
Service
7.0
Cleanliness
5.2
Food
4.5
Room
3.5
Comfort
2.6
Location
9.5
Service
7.1
Room
3.1
Comfort
2.6
9.0 Excellent
Pros: Clean, comfortable beds, helpful staff, easy check-in and check-out.
Cons: There was a problem with hot water when we arrived ( i guess we just unlucky )), other than that - everything was fine.
5.4 Okay
Pros: Location was okay. Close to the metro and bus terminals
Cons: The hot water wasn’t working for 2 full days. Only was fixed on the last day of my stay. No compensation or anything. You can’t run a hotel without hot water. Was not happy!
7.5 Good
Pros: The early check-in (8:00)
Cons:
3.0 Mediocre
Pros:
Cons: no hot water. cement floors. no soap. bad neighborhood. decrepit furniture
4.0 Okay
Pros: Close to a subway station, relatively central location.
Cons: No hot water for the entire week. No compensation offered, nothing, not even a good explanation for what happened and when would be fixed. When asked for an invoice for my company, I received a wrong total in EUR, with a wrong card number used for the payment, took them few days to issue that. I replied that those details were wrong, asked for a new correct invoice to be issued. Never heard from the property again.
8.3 Excellent
Pros: Prime location
Cons: Room service very bad
7.1 Good
Pros: We were 3 days in Lisbon and the room was good. Localization was great and we had great time.
Cons: The only one thing was that was a bit loud with open window form the street
9.2 Excellent
Pros: We had the "attic" apartment for 7 (I think even 8 would squeeze in) and we had one bathroom and fully equiped kitchen for ourselves. The apartment is very spacious and as we were two families we loved that there were 2 separate (bed)rooms so we still could have some privacy. There is also a terrace which we unfortunately did not have a chance to use as it was raining when we were in the apartment. The hostel (for us more like 4* ! hotel) is located very close to a metro station and within a walkable distance to the centre. Nearby is Lidl and Auchan where we did our shopping for Porto wine ;-) (and other things). Our plane was leaving early in the morning and the metro starts 6:30 so we had to use the bus - 208 which stops almost in front of the hostel! (as of October 2019). Everything in this apartment exceeded our expectations and for a similar group (two families) I would not choose anything else!
Cons: Small issue with a slow shower water outflow was fixed by my husband when he cleaned the drain ;-) We would appreciate some tablecloth. Otherwise everything was just perfect!
A stay at Portugal Ways Culture Guest House places you in the heart of Lisbon, within a 15-minute walk of Rossio Square and Santa Justa Elevator. Featured amenities include dry cleaning/laundry services, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge during limited hours.
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