Lisbon hotels near Palácio de São Bento

Pros: The location, the staff and the breakfast.

Cons: Nothing

Pros: The location, in the heart of Lisbon, is great.

Cons: You get the worst of the two worlds, old and new. The facilities are old, and oddly for a historical hotel, quite charmless. The rooms are dark, the bedding cheap, and the room furniture straight out of the seventies. Although "run-down" would be an exaggeration, the hotel seriously needs a face lift, a bit more comfort, and some taste in its decorations (throwing sloppily a hodge-podge of old-looking furniture doesn't really do it, nor holding on to carpets that haven't been changed in twenty years.) The amenities are next to non-existent (for example, the hotel does not have a restaurant.) You obviously cannot expect a historical hotel to have the same level of comfort and the same amenities as a modern one. But would it be too much to ask that a five-star try? You pay for five-star and you get a three-star.

Pros: Phenomenal guest services and great location.

Pros: Everything at this hotel is to like. From the setting, room furnishings, attention to detail, amenities, breakfast and excellent staff.

Cons: Couldn't find one fault with this hotel. Would be delighted to find a reason to go back.

Pros: Old world elegance, excellent breakfast, fine complimentary concerts most evenings

Cons: Evening front desk staff which blatantly pushes guests to restaurants which pay them for referrals.

Pros: Staff was very helpful, allowed early check in after long international flight. Breakfast was great. Location was central. Room and lobby were lovely.

Cons: Nothing not to like.

Pros: The breakfast was excellent. Served in comfortable surrounds with a very good range of food and good service.

Cons: The room we were allotted was a little small but relatively comfortable.In this regard we are completely ignoring the bathroom. The bath was blocked and we requested that this be un-blocked and cleaned 3 times. My wife then discovered dried blood spattered on the bathroom floor. As it was a marble floor the blood was difficult to see, but rubbing with a tissue soon exposed the problem. It was quite obvious that the floor had not been washed and cleaned thoroughly. After a bitter complaint to the service desk on our last night we were given another room. The Manager was not available to talk to us as it was the weekend!!

Pros: The staff were super friendly, accommodating and helpful. The location was great with easy access to the Metro .The rooms were very modern with top rate comforts from bed to bathrooms .Nice restaurant and spa on site..

Pros: Loved the decor. Location was prime and walkable to most areas.

Cons: Bathroom was a bit tight, but nicely appointed.

Cons: I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

Pros: Hotel was no more than 15 walking minutes from where all the restaurants and bars were located. There were even great options a block away.

Pros: Amazing hotel that is clean, comfortable, and professional. The staff was friendly and helpful. Loved the ability to park a car underground, if needed. The gym, sauna, and spa on the property were perfect. All amenities were clean. Lobby is clean and welcoming. Always someone available if I had any questions. Would definitely stay here again.

Cons: I absolutely enjoyed my stay. There isn’t anything I would change about this hotel or any of the staff.

Pros: Service, room quality, location.

Cons: Room and work area lighting very poor

Pros: The rooms were very well appointed and comfortable and the staff was very pleasant and helpful. The front desk especially were helpful with assisting in changing our train schedule to Algarve. Close to the high end shops and a very safe location.

Cons: It was at the top of a fairly good hill and a good walk to the main tourist area. My son was disappointed it didn’t have a pool but we knew going in so that was our booking decision and nothing to do with the hotel.