Very basic hotel
Breakfast is nice. Personal is very good.
Elevator is bad. You'll wait hours. No iron, hotel does not adopted for business travelers.
Our stay was amazing. Exactly as we had hoped for.
The staffs are super friendly and well accommodating.
Close to the airport.
The overall condition of the hotel was poor, quite dirty and the rooms (we asked for a change) were quite "beaten up". The carpets were stained, dust everywhere and the bathrooms need a good cleaning with new caulking in around the shower.The staff we found to have "low moral" which may be a direct result from poor management. Which is quite disappointing as some were quite nice. It just seems like the owners of the hotel (who ever they may be) have given up in terms of the basics. Not a 5 star by all means; this hotel needs a big wake up!
With a stay at VIP Grand Lisboa Hotel and Spa in Lisbon (Lisbon Old Town), you'll be within a 15-minute drive of Gulbenkian Museum and 25th of April Bridge. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lisbon? This hotel features 5305 square feet (493 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Based on 4,110 reviews
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