Pros: The staff. They work fast
Cons: I love to rent cars from Avis . I being renting for years. They goodreview from
Cons: Had to wait around for a while in the lobby. Didnt know where the avis receptionist was. He eventually came and the rest of the process was easy.review from
Pros: Avis has good costumer service @ the airport.review from
Payed for insurance twice, no refund offered from Avis.
Pros: Liked the Lincoln MKX model vehicle. Comfortable drive and nice features.
Cons: Agent at Avis in Lancaster airport was very confusing. Charged me for insurance, even though I had already purchased insurance through Allianz Global Assistanze from kayak website. Total went from $87 to $127. Called Avis and they did not offer a refund. They were okay with charging me for something I had already purchased. Car smelled like smoke, which was a lot to endure on a trip of 19 hours.review from