Hotels near Lancaster airport

Pros: Hostess went our of her way to meet our need. House and room h everything we needed and then some. Breakfasts were fantastic, Diane is a great cook.

Pros: We enjoyed everything, from our friendly and professional hosts to the beautiful garden/patio, the gorgeous home, and the excellent breakfasts.

Cons: Nothing

Pros: Gracious hosts gourmet breakfast comfortable room outside private relaxing areas local amenities

Pros: Excellent location and staff goes above and beyond

Pros: I like the ambiance and relaxation of the atmosphere. I love the food and the people

Cons: Nothing love everything

Pros: The breakfast was exceptional! Diane and Scott were super hosts. They were warm and friendly and made sure that your stay was warm and comfortable! The location was perfect; central to all the places you wanted to visit. The gardens in the backyard of the property is beautifully maintained and the Koi Pond gave you peacefulness watching the Koi fish swim around. Just can’t say enough how what wonderful Hosts Diane and Scott were.

Cons: It was perfect! No complaints here!

Pros: The owners truly have a passion for hospitality and making their guests feel at "home" with their personal touch, attention to details, and splendiferous breakfasts.

Pros: I love the facilities for my girls!!! I was able to relax and they were able to exhaust themselves to sleep!

Cons: Restaurant prices seem a little expensive. Menu selection for dinner was limited.

Pros: Everything. The rooms are exceptional. The outdoor pool was great, clean and service was awesome. The staff was amazing.

Cons: N/A

Pros: We grilled all our meats and ate all meals in room. All out door activities where fun and free to play. No crowds and everyone was friendly including guest. They all had something good to say about there stay and have been coming back multiple times. I want to come back too.

Cons: That our stay was over and we had to check out. We enjoyed our stay and my grand daughter met some friends to play with.

Pros: Nice hotel with resort atmosphere. Nice pool too. Located outside of Lancaster in an area with shops and restaurants nearby if you have a car. Met our expectations.

Cons: No complaints really.

Pros: I loved everything about my hotel stay. We travel here several times a year for basketball tournaments. During COVID it was a seamless check in, pool requires reservations. It was a great experience.

Pros: The staff was most accommodating, the restaurant was clean and socially distance enforced, would definitely stay there again.

Pros: Beautiful hotel and friendly staff

Pros: Convenient to where I visit family.

Cons: It was a little bit - little bit - less clean than when I stayed there last time - remote needed to be replaced for TV - but overall, this is a fine hotel with very responsive staff - it's the staff that makes it worth it. Thank you

Pros: Clean they check via text message to see if everything is ok

Cons: No

Pros: The hotel was gorgeous, so clean, and the staff was incredibly kind and accommodating. Highly professional and family friendly. I can’t express how nice it was to stay there. Really beautiful and classy place.

Cons: Everything was better than I expected.

Pros: The hotel is beautiful. The room was immaculate, very clean. The event room is gorgeous. I really enjoyed my stay there. It was better than a 4-star hotel I stayed at recently.

Pros: Location,very quiet and tidy

Cons: Everything was great

Pros: Location was very good...easy to get in and out of the area. Located close to everything you need. The staff made the stay comfortable in the midst of the pandemic

Cons: Nothing worth noting

Pros: It’s alway clean staff is alway friendly

Cons: One thing I didn’t like and this was the first time ever people outside in the parking lot being loud and some of them was smoking marijuana

Pros: Luxury and beautiful grounds and indoor pool

Cons: Check in took ages bringing the crib took ages and there was beeping in the room the staff did not understand our needs

Cons: Coffee was left in coffee pot by previous guest Bathroom floor was dirty

Pros: good size tv

Cons: noisy rt 30 and families with kids running up and down the hall

Pros: Rooms were clean and comfortable.

Cons: Traveled 3 1/2 hours to hotel. Check - in was for 4 pm. Room not ready until 5:40 pm. We were traveling with a 2 1/2 and 6 year old who were tired. We had to wait in lobby. They did offer a $50 food card, but would have preferred room availability.

Pros: Location

Cons: our room, with a pool view, had a very strong smell of chlorine and was very very warm. It was loud until about 10pm. The smoke alarm went off in our room at around 2.20am and had to be taken care of, making for a very disturbed night sleep.

Pros: Size of room

Cons: The food was awful and expensive

Pros: Proximity to main roads and highways.

Cons: Standard room is small with large scanner on the table. Room décor is outdated and bathroom shower tiles old and need replacement. Room includes "L" shaped sitting area which takes away any walking space. Requested wake up call but did not receive one.

Pros: Comfortable, luxurious, and a whole lotta fun. You could really just stay at the resort your whole vacation and still have a great time. Has everything you could want or need and is immaculate.

Pros: I greatlt enjoyed the heated pool and the atrium style dining area. Lobby is beautiful and welcoming. The rooms are spacious, and the bathrooms very efficient. You'll also love Garfield's, their main Bar and Restaurant within the hotel

Cons: Maybe the fitness center could have been a little more spacious.

Pros: Price on Mondays was very very good.

Pros: Loved everything about this hotel. Looking forward to returning in the summer to take advantage of the outdoor pool and splash pad for the kids.

Pros: We don't normally stay at Best Westerns, but the reviews online were what had us. I gave them 5 stars all aroud from cleanliness, to amenities, to overall comfort. We were all extremely impressed.

Cons: So many people were staying at the hotel the weekend we were there, making parking difficult. But that isn't really the fault of the hotel.

Pros: Loved the complimentary chocolate at checkin and free icecream poolside 2-4pm daily.

Pros: From check-in to last call at the bar the staff was amazing. Rooms are very nice and clean. Will definitely stay here again.

Cons: N/a

Pros: Lovely unique hotel and great friendly staff.

Cons: all was good

Pros: Great location for an put of town wedding and brunch! Convenient parking and shopping.

Pros: The place was beautiful and the room was spacious. Large bathroom.

Cons: No fridge in the room.

Pros: Old building with brick and post and beam assembly is awesome to see still being used. Staff was excellent.

Cons: Bar closed to early

Pros: Unique hotel conveniently located close to Franklin & Marshall University and within walking distance to the city. Room had a lot of character, with the exposed brick wall and special touches (specialty bottled water, rose on pillow, chocolates). Nice restaurant with a great bar.

Cons: Can’t wait to come back!

Pros: Everything

Cons: Breakfast

Pros: This hotel has character that chain hotels do not have. They also provide some 5 star touches like bathrobes & a fresh rose on your door at night. Plus they have a great 4 star upscale restaurant on site.

Cons: No

Pros: Location and staff

Cons: Everything was great

Pros: Good location, nice rooms at great price.

Cons: Restaurant, bar prices a bit ridiculous!

Pros: Location and parking

Cons: Slow elevator

Pros: Location and price

Cons: Listed as free breakfast, and smoking rooms. Hotel does not offer breakfast and has not for months. Hotel has changed to non smoking hotel, however my room and the entire 3rd floor smells like an ashtray

Pros: My husband and I had a wonderful experience at the Lancaster Arts Hotel! I will definitely be booking there again. The room was very nice and comfortable. We had dinner in the hotel restaurant and enjoyed our food as well as the staff!

Cons: Nope!

Cons: Pictures show a different room than you get. We booked a room filled with a nice modernesque brick wall, modern vibes, but this was an old lookinng room that looked more like a motel 6. Also, we booked a king bed, but got 2 fulls? Very confusing

Pros: We liked everything (the decor, the bar, the room itself, the staff).

Pros: This is an old factory converted to a hotel. The decor is stunning with exposed brick walls and attractive furniture. There is an antique carousel horse in the lobby. The towels are thick and luxurious.

Cons: Shower did not drain well, but staff was very responsive. The shower is the only reason I gave an 8 for cleanliness.

Pros: Nothing. I accommodating and rude!

Cons: The staff and management.

Pros: Lovely hotel! Chocolates & a rose was a nice touch.

Cons: Elevator was slow & had a wait sometimes. There was no bellman when we checked in our out.

Pros: Great price and roomy.

Cons: Small refrigerator would of been nice.

Pros: Unique! Clean and comfortable. Nice touch with turn down service. Cool that each room has a sketch pad where guests can leave their drawings which are displayed around the hotel.

Cons: Slow elevators

Pros: Loved the room. Finding a rose and candy on the bed when we returned was very nice.

Cons: The customer service was terrible. We arrived early to see the hotel. We asked for a tour and they said there is nothing to show us. On the reservation we asked for a room away from the elevator. Our room was next to elevator. Not good. Room was cha

Cons: Noisy. Thin walls. Staff loud while cleaning rooms in the morning.

Cons: Room was small. No pool or outdoor courtyard

Pros: Breakfast

Cons: The doors slam very loudly when the neighbors go in and out. Bed was rock hard. Water pipes are creepy. My fiance thinks it's haunted.

Cons: The room was 75.But air conditioning too loud to sleep. 5AM the alarm clock goes off! I had NOT set it. Couldn't turn it off. Room service said would take it away. Never came and couldn't get anyone to answer phone. Put alarm in elevator.Night from HELL

Pros: The decor , amenities and location of the hotel were wonderful.

Cons: The walls between room were horrible! I could hear every conversation, television choice and activity of my neighbor!! Spoiled what otherwise would have been a wonderful experience! When making reservations I was told no other rooms available. 😬

Pros: The room was spacious and comfortable.

Cons: Sorry I didn't get a chance to try the restaurant connected to the hotel.

Pros: I arrived to check in, delighted to find I received a free room upgrade. The room was just fabulous, impeccably clean, the amenities, and so on. Would most definitely return.

Cons: I cannot suggest anything to improve the hotel or its services.

Pros: Beautiful surroundings Interesting bar Location is very convenient without being congested

Cons: Room was somewhat cramped but it just added to the character of the hotel by the end.

Pros: Great Hotel, rooms are really really nice, beautiful bathrooms. Love that it had a bar, which was a lot of fun. Great atmosphere, was very pleased with the choice and would stay here again.

Pros: We had 3 adults staying in the room, and still had plenty of space. Room also had a small outdoor balcony which although it was cold was still nice to have.

Cons: Location was further outside of Lancaster City than I wanted. It was a decent walk to get to the places that we were going.

Pros: The historic character of the building; Staff was very helpful.

Pros: It was beautiful and not over the top. We were lucky enough to get upgraded from a Queen suite to a King. The room was large and comfortable. They gave you complimentary bottled water daily. Also they dropped off a rose every day. Those nice little touches make a stay that much better. I would really love to go back :)

Cons: They have artwork for sale all over the hotel. I was so afraid I would accidentally bump into $24,000 artwork. Also for some reason our room did not really heat up, it was kind of chilly.

Pros: Loved everything

Cons: Everything was great

Pros: We loved it , it is nice and cozy

Cons: We love this place , this was our third time there 👍

Pros: Very clean. Very cool atmosphere. Free easy parking.

Cons: No breakfast, restaurant was closed in morning and by time we got in to hotel.

Pros: Good location. Smooth check/check out.

Cons: Mildew smell in bathroom. Mold around tub in the bathroom. Parking for hotel guests right outside hotel windows. A lot of noise from the parking lot - voices, car horns, engine noises.

Pros: Free parking, large room,

Cons: Didn’t have breakfast. T.V. Really tiny, pillows were hard, lighting in the bathroom was dark. Sun came into the room early not proper shades so one can’t sleep. No coffee maker. Had to make our own beds, ask for clean towels. Towels were not soft., toilet paper was cheap.

Pros: The food was good.

Cons: We stayed here a few years ago and it was wonderful. This year wasn’t good. The room they gave us was terrible. The carpet was very dirty looking and had a hole in it. No one told us there wouldn’t be any cleaning service (we stayed there 2 nights), so the trash can was over flowing, the towels were all used and piled on the floor, (we had to go out to the front desk to get clean ones)and our bed wasn’t made, until I made it. The air conditioner made so much noise it woke us up every time it went on. We will never go there again or recommend it to anyone. Very disgusted and disappointed. 😡

Pros: It was clean and modern. I accidentally booked a two queen bed room and they exchanged it for a king size bed no problem and did not charge anything extra.

Cons: My husband did not like the location it was more urban. A little further from sight and sound 20 minutes drive. For me it was not a problem it looked more urban but it was quiet and clean and modern and the price was great would stay there again.

Pros: Free parking. Large room.

Cons: No black tea at morning drink station. No in room coffee maker.

Pros: Character of the building

Cons: No!

Pros: The hotel was extremely clean and the staff was excellent. Our TV was not working when we arrived, 6 minutes after calling the desk someone arrived to fix it. Free coffee and juice in the morning was nice too.

Cons: Due to the wooden floors and brick walls in the hotel it is VERY VERY loud. You can hear people in the rooms next to and above you even when they are talking at a normal level. This would be the only reason I would not stay here again.

Pros: Loved everything about this hotel. That location was good, free parking, and the shower was one of the best hotel showers ever!

Cons: The only bad thing was that there was a very early 5 AM snow removal going on in the parking lot one morning which kept us awake.

Pros: The atmosphere and the staff was very nice.

Cons: I was not a fan of their restaurants food. My daughter had the Chicken and she said it was way too salty and the lemonade was not good. My dinner was average. They did not have to coffee shop/cafe setup so grabbing a quick breakfast was not available.

Pros: The staff was extremely helpful and the room was quiet, clean, and beautiful. I loved the history of the building and attention to detail.

Pros: The building was beautifully renovated, leaving many of the characterful features in place. High quality. Big windows, spacious rooms and tasteful decor.

Cons: The plumbing was slightly iffy.

Pros: Was pleasantly surprised with the Cork Factory Hotel. Even during Covid, the staff was fantastic in providing everything from fresh towels, ice, and info. Our room was super clean with a comfy bed. Cozy boutique atmosphere. Loved it!

Pros: Room

Cons: no

Pros: Great location, easy parking, historic building.

Cons: The TV is ridiculously small.

Pros: The location was good.The building was new and nicely decorated.

Cons: The hotel did a great marketing job including the appearance and the website. But the details like furniture, breakfast, services were a little bit cheap, and off the target.

Pros: There was a nice bakery attached

Cons: Parking is a nightmare and beds were tiny and very un-comfortable.

Pros: Normally one of my favorite hotels, but this stay was horrible. Stale breakfast breads to construction in morning in rooms across hall from mine. Awful.

Cons: Construction in rooms directly across from mine...doors propped open with a lot of hammering etc from 8:00am. Annoying after getting in from out of state very very late the night before. Hotel was far frpm soldout, so why not put me in room elsewhere?!

Pros: The building has a lot of character and history. Very nice location.

Cons: The staff was not overly friendly. The service in the restaurant was poor and the food was pricey for the quality.

Pros: Excellent restaurant in the Hotel.

Pros: I was assigned a room in which the heat was not working. It was 65 degrees inside the room. I turned the thermostat up, but two hours later it was still 65 degrees. I called the front desk to report that the heat was not working. Someone came to my room

Cons: and jiggled the thermostat. 1 hour later is was 64 degrees. I called the front desk and asked to be moved to a different room. Someone came to my room to fix it, again. I was moved to a new room about midnight!

Pros: Nothing.

Cons: Dark, depressing. Ironing board missing from room. Coffeemaker, but not coffee or milk/sugar. Awful decor.

Pros: The hotel was beautiful and in a great location. The staff was friendly and helpful. The rooms were large and clean. We loved our stay and will go back. The restaurant had great food and the bakery was wonderful as well!

Pros: Lots of business travelers. Upper end place for town. front desk very helpful and a beautiful young lady.

Cons: Bar was pretty dead . went out to a few of the local spots within walking distance.

Pros: Interesting historic building, lovely lobby, excellent quality fruit served at continental breakfast.

Cons: The room I received had no exposed brick or other interesting features. It was a very average room. The windows were nice and large but dirty, and the blinds did not block all of the light from a nearby industrial location. Just OK neighborhood.

Cons: Rude hotel staff. Dirty and dark room. Smelled strange.

Pros: we were well taken care of during the blizzard. Staff was very accommodating. Restaraunt good was very good.

Cons: Wishing they would've actually opened the Restaraunt and served breakfast for those of us STUCK bc of the 32" of snow. Continental breakfast gets old fast and is unfulfilling. Also, they could've offered a discount on food and room feed to those of us stuck there. I asked. It wasn't an option. Floor creak when someone is room above you. You hear walking, showers, and toilets flushing.

Pros: Clean room. Nice open feeling. Liked the historic feel to the hotel.

Cons: Mattress was terrible and eliminated a 4 star rating.

Pros: Very nice feel of old and new combined. The hotel building is a gorgeous piece of history. It's remodeled to perfection.

Cons: The neighborhood is not the best although we were able to walk safely from the hotel to downtown Lancaster. I wouldn't do the walk a second time. Hotel is located just a short drive to many amenities. I would stay here again.

Pros: The overall design, comfortable beds, free breakfast, friendly staff

Cons: Knowing where you were allowed to park, finding the main lobby - we drove passed the entire hotel a few times

Pros: The old building has been put to a fabulous new use. The old beams, woodwork and bricks are very interesting. The toiletries and lines are great quality.

Cons: We could hear our neighbors in the middle of the night. A man checking in at the same time as us asked for a government rate, that was $40 less then we paid. How much subsidizing do we have to do?

Pros: The charm and atmosphere of this hotel were present from the point we first set eyes on it. The restored factory look pairs rustic/historical elements with a chic sense of modern decor. The rooms were spacious enough, but still felt cozy. Continental breakfast was great- featuring goods from the on-premesis bakery. The Cap and Cork Restaurant / bar was also a nice stop, on par with many of the major dining locations in the city. My fiance and I actually spent some time just walking though the hotel, checking out the old parts of the building, and getting a sneak peak at the ballroom / reception area (gorgeous!). We've already planned to go again!

Cons: The only minor complaint was locating the hotel. It is not far from a major road, but the hotel building is part of what used to be a large factory complex. The rest of the complex was turned into offices/shops, and the hotel sits back behind them. There are also 2 entrances, one of which takes you around the back of the building, which may be confusing your first time.

Pros: Delightful bed Coffeemaker Toiletries

Cons: Inconvenient outlets in room--and a lamp without a switch that only worked off the wall switch. Paper and plastic cups = downmarket

Pros: Everything

Cons: N/A

Pros: Breakfast was ok but not great. Very basic. The room was clean but we found all m&ms in the pull out couch from someone in a previous stay. The rooms are very very small for a family.

Cons: Better breakfast

Pros: Closeness to places that we wanted to see.

Cons: Smallness of bathroom.

Pros: Beds nice. Room air quality nice.

Cons: The breakfast. Could have had hot items. Could have done it like other places where people wore plastic disposable gloves to serve themselves eggs, bacon , etc.

Pros: Room was clean and comfortable, but not great hanging or drawer space with only four hangers and three somewhat small drawers provided. Gym was user friendly. Front desk staff were professional and courteous!

Cons: The breakfast selection was particularly poor! Bagel (Plain only), Cold Boiled Eggs, Yogurt (one type and one flavor only on second day), "snack type bar" (one type only on second day) and Bananas. No bread, no cereal, no hot food! On first morning of stay, arrived about 40 minutes before breakfast service officially ended, to find only three bagels in container, so just as well that there were only three of us looking to have breakfast! Food Service staff were working in the "Breakfast Bar" area, but clearly their first priority was not that of ensuring that the "cupboard didn't look empty" so to speak! I'm sure the hotel will say it was because of Covid, but I have stayed in other hotels in Lancaster PA during the Pandemic and I have had a wider selection of breakfast food, hot and cold provided! For a Hilton branded hotel, it was very disappointing!

Pros: Just that it was in Lancaster county.

Cons: Our first room had hair in several places including the bed. The sofa bed had several stains on it, the room seemed to be substandard. We had to change rooms which was a inconvenience because it was late. I should have went with another location.

Pros: Convenient location, staff was friendly and helpful.

Cons: Breakfast was included in our room date but due to coronavirus safety precautions the breakfast bags that were provided did not meet our expectations and we chose to get food offsite.

Pros: My whole family loves hotel chain. They meet all of expectations every time

Pros: The rooms were clean.

Cons: They were doing construction so the windows were covered, we couldn't look out, There was no closet only hangers. I belong to the Hilton and wasn't impressed with this one at all.

Pros: free breakfast friendly staff

Cons: Pet friendly the room was clean but I don't like sleeping on beds and walking on floors animals were sleeping on

Pros: Great service

Pros: We loved the breakfast, cleanliness of the hotel and the staff.

Cons: Yes the last night that we were there the air conditioner in the room stopped really working well so it was a little stuffy and hot for that night.

Pros: We found the location of the hotel easy to find and close to our reason for staying there; We had tickets to see "JESUS"!

Cons: At breakfast the area available was quite crowded so we had to eat outside. The eggs were delicious looking but were only slightly warm by the time we found a table.

Pros: I only stayed here for one night for an event, but I enjoyed the stay and I had no complaints. Breakfast had more options than expected as well, which was a nice surprise.

Cons: no

Pros: The staff was very helpful and hotel was very adequate.

Pros: Really friendly staff. Clean rooms.

Cons: The pool was ungodly hot. Most people were complaining as it was a 90 degree day and there was no relief in the pool. Abnormally hot, esp for this time of year!

Pros: Bathroom was great. Roomy and great water pressure.

Cons: Beds too soft. Main issue was soccer tournaments. Tons of kids and soccer parents who monopolized the pool and continental breakfast and the parents monopolized the lobby area partying and drinking. Staff did nothing. They let them party.

Pros: Central location to the places we wanted to visit. Close to highway but not on it. Friendly staff. Decent hot breakfast.

Cons: The pillows were awful. Had 3 under my head and they just squish to nothing. If staying here again definitely bringing my own.

Pros: Breakfast was great, rooms clean, lots of parking.

Cons: Small room, door slightly malfunction and could not exit without disturbing others when they were sleeping. Slightly pricy for a small room!

Pros: The property is really clean and quiet, also located close to various shopping areas and restaurants.

Cons: The only thing I miss was the hot breakfast and the lack of turnover service due to covid restrictions.

Cons: It wasn’t the property. We got there and no reservation due to Booking.com messing up our reservation. Then we get charged 2x even though we were told we wouldn’t and Booking.com had not made it right yet.

Pros: The staff was friendly and welcoming. The hotel was quiet and decorated in relaxing colors. We felt at home as soon as we arrived. It was a long walk to our room but the king studio was perfect. The room was cool, just the way we like it. There were plenty of lights. I have been in some places where the room was dim even with all the lights on. The couch was firm but comfortable. The bed was also comfortable. I love they give you 2 different pillows so everyone has a pillow that is comfortable for them. Breakfast was lacking, but that was ok since there is a grocery store just blocks away. The location is perfect. Just off the exit with easy access. In about a half a mile there is a gas station, grocery store, fast food, restaurant, and shopping center. We wish we could stay longer, but if we are in the area again, we certainly want to stay at this Homewood Suites.

Cons: The breakfast provided was yogurt, frozen breakfast sandwiches which were actually very good, fruit cups, and muffins. I would have liked if they also had fresh fruit, single serve boxes of cereal, and half pint containers of milk. I didn't like the coffee but they had flavored creamer.

Pros: We love the cozy feel and comfortable beds..even sofabed was super comfy. Kitchen had all amenities which was great! I felt at home.

Cons: We loved everything

Pros: Big room and mini kitchen.

Cons: Upon arrival there was a large wad of black hair floating in our toilet. I did report to front desk. The sink stopper in the bathroom would not lift enough for the water to drain properly.

Pros: Not a large selection because of corona virus- foods were individually wrapped. Microwave, ironing board, 2 burner stove, sink, refrigerator

Cons: No shower cap in bathroom

Pros: I wasnt fond of the breakfast,however due to the circumstances with the pandemic i undetstand

Cons: The breakfast setup couldve been better. I feel if restraunts can serve hot food i feel the hotels can as well.

Pros: Very clean hotel inside and outside and located a few miles from all the area amenities would recomend homewood Suites in Lancaster to all my friends and family

Pros: Clean

Cons: No shower caps

Pros: The hotel was very clean and pretty. The staff was amazingly helpful, even giving us their own jumper cables and singing a song for us at our request. Amazing kindness shown. Highest ratings!!

Cons: Nope

Pros: The entire stay, atmosphere, accommodations exceeded my expectations.

Cons: The cafe

Pros: Awesome staff

Cons: Nope

Pros: Indoor pool, fitness and lobby

Cons: N/a

Pros: This is our third time staying here. We love the location and the accommodations. Due to Covid the bar was closed but not a deal breaker. My wife and I enjoy a little night cap before bed. This place is definitely my favorite in Lancaster!

Cons: Wearing a mask and the Covid restrictions in place. No fault of the Hotel

Pros: Clean rooms and close to food and shops

Cons: It was a little expensive but the rooms were clean

Pros: Quiet. Safe area.

Cons: N/A

Pros: It was clean and quiet.

Cons: Lost my mask and explained to the lady at the desk. Ahe was rude. And told me I couldnt enter the hotel with out one. If that were a requirement then they might want to have some to give people if they dont have ene when checking in.

Pros: It was quiet and convenient. In the time of COVID, I was also happy to be in a hotel with windows that could be opened to allow for ventilation in the room.

Cons: The desk had not been cleaned; there was evidence of food, and various dried substances on it. I had to wipe down the entire area myself. Despite signs posted everywhere about mask-wearing, this was neither enforced nor adhered to by the desk staff.

Pros: Friendly staff. Amenities were great. Pool was warm.

Cons: Felt the $75 pet fee fir two nights was too steep. Same price no matter how long you stay, so one night is same as two or one week.

Pros: very quiet You don’t hear noise from room next door The mattress very soft and comfortable The pillows went a little flat Loved sofa , closet, fridge.COVID compliant It was nice to get cold breakfast and sit in lobby to eat

Cons: Only have Starbucks coffee that you have to pay Should off free coffee

Pros: Cleanliness

Cons: Trip for a wedding and my daughter was upstairs and they had other people walk into their room!!! With their own duplicate key!! Then after the wedding her key wouldn’t scan into her room. Obviously front desk needs training

Pros: Rooms are all updated and Pet friendly

Pros: Staff was very friendly and attentive

Cons: the room wasn't cleaned daily. I do understand because of Covid it wasn't possible.

Pros: It was just a few miles from where I was working.

Cons: The TV was at an odd angle. I couldn't see the full screen from the bed. The pillows sucked!!

Pros: When we first got to the hotel we were in a rush. Unfortunately we got a set of key cards that didn't work. Then, even our replacement keys didn't work. You would think this would be a negative review. But they handled this all very. Very helpfully. The room cleaners helped us into the room and understood our time issues. Everyone in this hotel did their best and I would absolutely stay here again.

Cons: Absolutely nothing

Pros: Nicely appointed. Very clean. Very friendly staff from the front desk to the Bistro/bar to the maintenance staff; everyone seemed very proud to work there. The food service/prep staff were very gracious and the young man who prepared the food was very interested in our satsifaction and opinon. Lovely room and big comfortable king size beds with great pillows. Convenient and nicely equipped work out room. Indoor pool (small) and whirlpool. Lovely courtyard with poolside-like lounge chairs and a small gazebo. Great for reading, getting a little sun or quiet time. WiFi and wired access throughout.

Cons: Very little not to like. If pressed I can only say that the menu of food available at the Bistro is very limited. There are no omelettes or speciality faire available. However, given the type of hotel (business, traveler, tech-friendly), this is to be expected and they did a wonderful job with thier offerings.

Pros: It was clean and the staff was nice.

Cons: You can't walk anywhere from the location. Completely car dependant. The breakfast options were lacking. It is in need of some general upkeep. Wall borders were starting to come off etc.

Pros: Very friendly and attentive staff at Front desk the first day and great housekeeping staff! Everything was very clean and our room needs were met.

Cons: On our second night the fire alarm went off at almost 1 in the morning, me and my guest had to frantically pack our bags and go down to the lobby only to find out it was a false alarm. I’m glad we were safe but we were given a vague response as to what was going on and alarms didn’t go off for about 30 minutes. Got back to our room shaken up, finally settled into bed and at 2 am the alarm started going off a second time. We had an awful night of sleep and when checking out we were handed a receipt, told where to put our key cards, and front desk attendant went in the back and weren’t seen again. Felt like we should have been refunded for this night because it was extremely awful but didn’t even get a chance to talk to someone about it. Again, well kept hotel and attentive housekeeping staff but awful customer service.

Pros: friendly, professional staff. clean room. decent internet speed

Cons: breakfast was a little disappointing. i didn't see any cereal (hot or cold) or milk.

Pros: Good location well kept

Cons: Nothing all was fine

Pros: Clean and quiet

Cons: smelly rooms

Pros: Room was clean, big and comfortable!! Bathroom had plenty of room with hooks and places to hang out towels. Location was awesome! Would definitely consider going back, requesting a room far away from the ice machine! :)

Cons: The listing and front desk person stated there would be a breakfast BUFFET, however there was only continental breakfast. We specifically chose this hotel because it stated "breakfast included", which really helps our budget when traveling with teens. Rooms need better soundproofing!! We could hear someone going to town with the ice machine in the morning, and my sister, whose room was directly across from the dining area, could hear all the conversations going on in there.

Pros: Location

Pros: It was clean. Me

Cons: The toilet paper smelled like urine. So I asked for a new roll and took it out of the paper and the new roll smelled like urine also. So I went purchased my own.Other than that everything was fine.

Pros: Clean, quiet!

Pros: I loved how much space the hotel room had,how clean the hotel was and the nice friendly staff.Also the way the room was set up/ designed was very nice.Overall I had a wonderful experience at this hotel.

Cons: No.I loved everything.

Pros: The staff was friendly

Cons: Yes anon smoking hotel our first room wreaked of cigarette smoke tried to use air freshener that didn't work at 2 am had to switch rooms because of the smell

Pros: The cleanliness of the room.

Cons: There was a strong odour of someone smoking marijuana in their room for two of our three night stay. We could only smell it in the hallways.

Pros: The hotel was nice and the staff were very helpful. The room was very clean.

Cons: The furniture was very uncomfortable and the lighting was terrible. The location was not where we would want to stay again.

Cons: Please, brighter lighting in the room.

Pros: Great location. Good bed and plenty of useable space and furniture. Very clean

Pros: Friendly Staff

Cons: Road noise from nearby highway

Pros: Nice comfortable suite motel.

Cons: Difficult to exit property unto highway due to traffic.

Pros: Breakfast buffet was delicious, wide selection. They also had free dinner the night we were there. The staff was very friendly and courteous. Staying there again in six weeks!

Pros: The complimentary breakfast was very good with a wide selection of food offerings. The staff was friendly and courteous.

Cons: Trucks heading East on US-30, use their diesel engine to slow down on a curve right next to the hotel throughout the night. The noise is bad. The Heating and air conditioning system is 12 inches from and adjacent to the bed. Constantly blowing air and road noise made getting a good night sleep impossible.

Pros: The front desk was very friendly and helpful; nice breakfast;

Pros: Everything. Great place!. Beautiful facility. Worth Everything every penny. In the center of all the great restaurants. Facility is clean, modern and great staff

Pros: Location was great.

Cons: The rooms were tiny. We reserved queen rooms and only doubles were available at check in. The floors were peeling up. The shower leaked onto the bathroom floor. The elevators were slow and didn’t always work (won’t stop on your floor unless you swipe a card and the swiped didn’t always work).

Pros: Everything closed early couldn’t get food at the restaurant they had no tables it was a mess

Cons: Exactly what I say above

Pros: Location, staff

Pros: The customer service was beyond excellent and the cleanliness was superb!!!!!!

Cons: Nothing

Pros: Location, value, cleanliness

Pros: Room was not clean Very bad

Cons: I had to pay for the parking. thought it was included

Pros: Fabulous hotel with the best location in Lancaster. We walked everywhere in the city. Hotel had great beds, great linens, great towels, great shower, convenient parking. Everything was wonderful. Nothing to complain about.

Cons: Liked everything. Nothing to complain about.

Pros: Staff were professional and welcoming. Rooms were clean and comfortable. Housekeeping were timely upon request, wether we needed extra towels or needed a cleaning.

Cons: Nothing

Pros: The furniture and design.

Cons: My room should have been cleaned better. The floor and desk surfaces swept and wiped.

Pros: Rooms in new wing are very nice

Cons: Seems a bit ridiculous to pay 15 dollars to park on a weekend in lancaster.

Pros: It is defiantly posh.

Cons: Not a single complaint.

Pros: Location

Cons: Just about everything. Staff was rude parking was 21.00 a day no coffee in room or lobby. I DO NOT recommend this hotel!

Pros: Leaving on check out day.

Cons: DISGUSTING! Dirtiest hotel we have ever stayed in. Floors hadn’t been cleaned in months, hair in linens, lightbulbs out, housekeeping had to unclog the shower drain. Elevators were filthy. Staff was rude. Lobby bathrooms were locked.

Pros: Location was great! The staff was friendly and helpful.

Cons: Paying for parking during COVID.

Pros: Beautiful decor, friendly staff.

Cons: The $21 parking fee.

Pros: Beautiful decor

Cons: for the money no coffee maker or microwave in the room, very noisy a/c.

Pros: It was big so social distancing was possible.

Cons: I check in to the 11th floo, there are fingerprints all over the bed. Dust on the floor.I went to the front desk and expressed that the room was not COVID 19 compliant. I was then switched to the 10th floor next to men that played rap blarring all night.

Pros: Staff was friendly and helpful, room was clean and well equipped, check in/out was fast and easy, parking lot was close, location was perfect. Maintained social distancing, enforced use of masks.

Cons: Would only recommend starting coffee service (maybe even in the lobby) at 6am instead of 7am

Pros: Great location, easy to find

Pros: Location was great

Cons: Our room did not get serviced/cleaned.

Pros: Wing was recently opened and was great.

Cons: Someone else's sock was left in bedding in the newly made up room. Staff not very helpful about that.

Pros: The location and the view.

Cons: There was a price for everything, I felt nickel and dimed at every turn. When passing the staff in the halls no one said hello. They said that if I used a debit card it would charge me $25 so I used a credit card instead, it still charged my debit card.

Pros: The room was clean and modern. Location for city events was good.

Cons: Staff was basically incompetent. We arrived for a wedding and our room wasn't ready. The "hospitality" room they sent us to happened to be somebody else's actual room. The fire alarm went off after midnight and the front desk was unaware. NOT acceptable.

Pros: Location

Cons: No microwave no free or reduced price breakfast. No complimentary coffee in the lobby. Too much extra cost to park!

Pros: Location

Cons: noisy neighbors. had to call security

Pros: Location was great. Staff was wonderful

Cons: Bed had a dip in the middle and killed my back. Paying $12/night for WIFI is ludicrous. Even The small cafes on Queen St have free WiFi.

Pros: Clean

Cons: First room had a band playing outside at night. Too loud. Second room fine. No instructions given for the elevator (need to scan room key in elevator to operate). So stuck in elevator for 10 minutes.

Pros: Lovely hotel and great staff

Cons: Nothing

Pros: It was clean

Cons: The room was hot 75degrees all night. I had to go out and buy a fan. They did not offer anything. I called the front desk and did not answer the first 3 times I called. The overall stay was bad. I would never stay there again or recommend it to anyon

Pros: Great location, curteous staff. Good amentities

Cons: The room I got was directly the hotel's pool and the room stunk like clohrine. The bathroom floor was stained and ugly. Not a 3.5 star hotel experiance. The rooms are very outdated as well.

Pros: It was a nice room

Cons: I didn't like that they made a large group of wedding guests wait to be checked in even though we called weeks in advance that we needed early check in which they reassured us would be taken care of. We missed the entire bridal party walking down the is

Pros: Location was good, staff were friendly but were clearly understaffed so service slow.

Cons: Service was slow at breakfast - the queues to check in and out were long (15 mins). There weren't enough towels in the room for number of guests.

Pros: Location downtown was convenient

Cons: The bed mattress was worn and needing replacement. There was a rooftop bar with loud music late at night close by. Be aware that self parking is $19/day.

Pros: The room and location were perfect!

Cons: The front desk staff were extremely unhelpful. We were there for an event and asked about early check in. The attendant laughed and said no. As we waited in the lobby, we watched them check multiple guests in early. This is the only complaint.

Cons: Sign at street is level. There was a sign that stated valet parking, but nothing that stated the name of the facility especially when coming from the northeast.

Pros: Center location. Parking is not included. Building is grandeur.

Cons: No Hottub. They covered it up. Pool water was ice cold.

Pros: Staff was extremely helpful.

Cons: Everything but the staff

Pros: It was a place to sleep that was relatively safe.

Cons: Bad area of town, not very well put together.

Pros: The lobby area was beautiful and the location in the middle of the city excellent.

Cons: The room I first checked into had rumpled, stained, torn bedding; stains/tears on furniture, curtains, and walls; dirt on the floor. I asked for room switch. 2nd room was slightly better. In the morning I had bedbug bites. 3.5 star and not even clean?!

Pros: staff was courteous, bed was comfortable.

Cons: Expensive parking, poor tv channel selection, fee for internet access.

Pros: Location

Cons: No character--- could have been an expensive Holiday Inn. I actually left a day early and sucked up the cost of the room-- the amenities were expensive, and the experience as a whole was not worth the cost!

Pros: The hotel was great. Great location. Clean. Nice staff. As nice as any Marriott we have stayed in.

Cons: Restaurant was understaffed and food was not up to Marriott standards. We could have purchased better food at any of the other local restaurants within walking distance.

Pros: Clean, close to restaurants and shopping.

Cons: Valet's over anxious. Parking was not very convenient,in separate garage, adding another cost of $18

Pros: Nice rooms and valet's were so cool and friendly.

Cons: I tried to order room service; they refused to take the cheese off a cheeseburger! Wouldn't allow me to do this and went elsewhere. Poorly managed. Parking is a pain as this is downtown. Scary neighborhood.

Pros: nothing stands out....

Cons: yes, parking is an additional fee - $18 if you come and go from the self park - $15 if you don't take out the car. The garage is not monitored by a human - risks of safety go way up. also, the beds were horribly uncomfortable; rooms not too clean.

Pros: There for a dance convention with my daughter. The hotel was fully booked but the staff did a great job of managing a large number of guests. The elevators were a problem since everyone started and finished their workshops at the same time of day but they could not control that. You must always have your room key since elevators won't go up or down without a swipe.lots of shops and restaurants in walking distance. Room was fine, clean and not too small. Quiet as well.

Pros: Location

Cons: I didn't sleep well because of a fight in the hallway that took the hotel stuff way to long to resolve. Also I'm a platinum member and was unable to get a king room that I requested.

Pros: Hot tub was nice! Rooms were nice.

Cons: Staff were rude upon arrival. One of the two rooms were not cleaned. Beds not made towels in the fridge. Toilet back taken off. The move our rooms. Lots of lugging. Breakfast was a joke. We got the same both days. Banana low fat yogurt and a granola bar. No juice offered. We don’t drink tea or coffee.

Pros: The scenic view

Cons: Nothing was wrong

Pros: There was only a bagged breakfast... Location was good

Cons: There was some kind if machine running constantly..sounded like a pump running..very annoying especially when trying to get to sleep..

Cons: I think is was overpriced

Pros: Location Parking in proximity to room

Cons: When arriving ,our confirmed reservation couldn't be found and we had to wait until a new reservation could be made. The toilet was very low to the floor which made it uncomfortable especially for my husband who is quite tall. No vending machines on the floor. No creamer with the coffee. No complimentary water for average guest for a room costing almost $200a night!!!! Pathetic!! Hardly any toilet tissue in the bathroom. For a hotel with the HILTON name we were very disappointed. We will NOT be staying at the Hilton again as the room was comparable to any cheap hotel.

Pros: Location, staff and cleanliness

Cons: Nothing

Pros: The room was excellent. The bed and pillows were very clean and super comfy. Slept like a baby.

Pros: location, clean, fresh, and kind staff

Cons: nope

Pros: The beds were very comfortable with ample pillowage.

Cons: The jacuzzi was closed by the time we got there, around 9pm, after attending a wedding and dancing our feet off. It would¿ve been nice for the ridiculously high price for a room you can get ANYWHERE in FL for less than half that price!!! PA residents!!!

Cons: Plastic covers on mattress - I was placed in handicapped suite

Pros: I like the high ceilings in the room and the location.

Cons: Unfortunately the night we stayed there was a large group of teens that banged on our door and ran. We notified the manager and he was unable to control the guest of teens. We didn’t sleep all night. This made our stay unfavorable.

Pros: Location

Pros: Location

Cons: Rooms very small as was the bathroom. No fan in the bathroom. I did not like being charged $25 for incidentals should we use them. At checkout I was told that it would take a few days for fee to be removed from my credit card.

Cons: Thaw buffet breakfast looks awful. We chose to east somewhere else.

Pros: The spacious room, pool and hot tub.

Cons: The staff behind the front desk when we checked in were rude and not very welcoming.

Pros: Good breakfast service, well located

Cons: Guest laundry facilities have only one washer and dryer. The hotel caters to participants at the local USA FH tournament - which meant it was quite full. It was impossible to get a chance to launder.

Cons: The breakfast buffet should be included with the room price. Very few food options in the area. The $12 per person price was a little high and pricey for a family.

Pros: Suppose to be indoor pool but it was below 60 degrees

Cons: Hook was bad and unfriendly staff

Pros: Fitness and Pool area. Also very clean and beds and pillows were very comfortable Location was excellent

Cons: I noticed the staff was struggling checking in a family and they were not very professional. In my profession I am a Customer Support Mgr. so the situation could have been managed better than it was.

Pros: Location

Cons: An indoor pool closed because of bad weather OUTSIDE. Never heard of this. The beds and pillows were not the most comfortable. I've stayed at places with worse, but I've also stayed at places with better.

Pros: Complimentary iced tea

Cons: No complimentary breakfast for the overpriced stay. No complimentsry water etc. the hotel lay out was very confusing. After a fire alarm sounded. No one received explanations of why . This occurred at 5:39 am. The price of --. A night was extraordinary

Pros: The size and configuration of the room was a welcome surprise. The room had a high ceiling with a nice ceiling fan, two big windows that overlooked the courtyard. The bathroom was roomy, nice hot shower and plenty of towels. Perfect for a two night stay!

Cons: The staff at the reception were just too busy answering the phone, stocking the pantry, and processing paper to really handle questions from guests. We would have appreciated a bit more courtesy.

Pros: breakfast was good convenient parking

Cons: when we checked in, they did not have the room I booked. The manager gave us an upgrade.

Pros: The rooms were modern and fresh

Cons: Cleaning staff attempted to enter our room a little after 930 am with barely a knock. Front desk was unapologetic.

Pros: Loved the staff at the front desk! They went above and beyond and were so attentive and sweet to our grandson, which made it so much fun for him!

Cons: N/A

Pros: Staff were really nice, room was very clean, and the location was perfect.

Cons: I'm completely unsatisfied with the soundproof of the room. I could hear everyone on the aisle very clearly and also whenever people getting in and out of their rooms. It's like there was no soundproof at all! I could hardly sleep through the night!

Pros: This hotel is obviously very busy, but it is also very well-maintained. The staff is very courteous and helpful. Very comfortable for a business trip.

Cons: Frequent soccer tournaments in the area mean excited kids roaming the halls in the evenings, and the doors to the hallways are not very sound-proof.

Cons: The breakfast buffet was terrible. By the time you get your food to the table everything is cold. Had to wait 15-20 minutes to get scrambled eggs.

Pros: The staff was very friendly and the rooms were very clean.

Pros: Conveniently located

Cons: The iron didn’t work well and the bathroom was very small.

Pros: The location was good but I did not know parking was extra.

Cons: The walls were very thin and you heard everything fro the next rooms. The doors are excessively loud when closing and groups had no qualms yelling in the hallways after 10:00pm.

Pros: I really liked their gym! It was nice and spacious. Very friendly staff.

Cons: I did not like that there was a parking fee, especially it being located downtown. Wish they offered free parking to all guests.

Pros: Nice clean

Cons: No free parking.

Pros: The location is great it is close to everything.

Cons: We didn't have a phone in our room, the room wasn't as clean as it could have been small stain on sheets, and dead fly on lamp.

Pros: Incredibly friendly and helpful staff, spotless. Hated to leave!

Cons: The only thing I didn't like about this hotel was having to leave it. It was a wonderful place and experience!

Pros: location, cleanliness and staff were great

Cons: there was a group of homeless people a block away which was sketchy.

Pros: Very nice facility. The staff bent over backwards to accommodate us.

Pros: location

Cons: BKF was not offered as stated on website and some minor maintenance items needed in the room (loose hardware in shower)

Pros: The hotel was nice, clean, well cared for. The room was small but very nice and clean. Professional and kind Staff: made sure we felt comfortable & safe, followed Covid protocol. Everything was very nice, comfortable, and clean. We enjoyed our stay.

Cons: All was great no complaints.

Pros: Parking garage next to entrance, hotel very clean, staff welcomed us and were helpful.

Cons: No breakfast available even though booking reservations stated there was free breakfast.

Pros: great locatin

Cons: covid 19 meant no free breakfast, no room clean-up for the next day and so on.

Pros: It was clean and updated.

Pros: Location. Clean

Cons: Had to ask for toilet paper

Pros: Clean and updated hotel

Cons: Noise level was too loud - parking garage was not convenient and extra

Pros: The location

Cons: The hotel is very old and not worth the money. The staff is not friendly and did not explain that there is free parking in the lot across the street. There is no grab and go breakfast.

Cons: There was no breakfast and the pool was closed do to a party Friday 4 to 7 and the group tore the pool up and couldn’t go in all weekend and the location is where homeless people are over all the place but that I feel sorry for them people they sho

Pros: We stayed here in the past and loved it. Not this time!

Cons: We stayed here in the past and loved it. Due to COVID restrictions the pool was closed, the restaurant and bar was closed, our room had no toilet paper which we had to ask for and never received. Considering what was available, the hotel is now overpriced

Pros: There was a jacuzzi

Cons: No breakfast but the price was high

Pros: They charged me for parking twice. and would not work with me about it, even though it clearly shows two charges

Cons: Staff member gave me directions to a drug store which I walked to in the cold weather and was closed. Staff should be aware of those simple things.

Pros: The Location

Cons: Did not get the room we reserved. Unfortunately it is under a great deal of construction. Started working on it very early in the morning

Pros: This is all about location. Otherwise it is just like most other hotels.

Cons: Staff is friendly and helpful. Whoever runs this hotel is lost. There was a crane parked in the unloading area with ZERO signs telling you were to unload or park or anything. Plus one of three elevators functions for at least two years now.

Pros: The location is very close to town center.

Cons: There was no WiFi for 2 days, and when it came on it was weak and slow. While the hotel is being refurbished outside, I hope the owners will refresher up the interior carpet etc. The self service breakfast consist of all cold items, even hard boiled eggs were cold. The hotel could improve on their choice of expresso coffee and other varieties.

Pros: Location is great.

Cons: They have construction on the first 6 floors so you wake up every morning to the sound of construction at 7am. There is also construction right outside the hotel and no fault of theirs but it's still annoying and loud. In a year this will be a great pla

Pros: Ease of checkin and the comfort of the bed was about it

Cons: It was just ok. Renovations were being done, no mention of paid parking when speaking to the front desk staff or when making the reservation. Questionable individuals just hanging around the hotel.

Cons: Desk employees nice.I asked about two queens instead of one bed,the mgr nixed and said it would cost more. Very frustrating because my understanding was that this could be requested on check-in. Mrg had desk employee relay info instead of doing themselves

Cons: Area of town very dirty

Pros: The location of this hotel is great - center of town - walking distance to just about everything.

Cons: Hotel staff was not helpful with issues we had. We called down stairs 3 times throughout the night due to teenage party goers in the hallways...they didn't stop until around 4:30 am. Needless to say I didn't get much sleep.

Pros: Location and front desk staff.

Cons: The bed was dirty. It did not look like the sheets had been changed.

Pros: It was close to the Roots and Blues Festival I was attending.

Cons: I would prefer a hot breakfast rather than a cold breakfast. When I'm paying $--- a night, a hot breakfast should be included.

Pros: staff

Cons: no refrigerator for important medicine to be kept cold plugs for computer behind cabinet or behind lamp table involves unplugging making clock not work or unreachable telephone not working when entered room no bar in bathtub to exit for slightly disabled person paltry breakfast no writing paper in room

Pros: location

Cons: Old hard boiled and stale toast for breakfast , blood and fecal matter in shower , and roaches

Pros: Location, friendly helpful staff, clean, good breakfast

Pros: Room was nice. Price was good fpr the area. Hotel was clean. Parking was affordable.

Cons: Refrigerator did not work well

Pros: We were in town for a wedding that was held in another hotel that was booked. I was pleasantly surprised by the Hotel Lancaster. Sometimes you don't know what you're going to get when you book online. It was as beautiful as the photos on the website. The room was clean and the bed and pillows very comfortable. Although it was brief, we had a very nice stay.

Pros: Quite good value in a convenient location.

Cons: Needs more convenient electrical outlets.

Cons: Bathrooms were too small and tube was not clean.

Pros: Room was spacious. Staff was friendly and helpful.

Cons: The breakfast was very limited. Bathroom door was in the way of bathroom.

Pros: The front staff was very helpful and accommodating, i also found them to be professional yet down to earth- a combination that is getting more and more rare. Room was nice, and clean- bed was comfy.

Pros: Very welcoming and friendly staff. Great location and nice room. Perfect place to stay and experience all of the downtown options for dining and drinks.

Cons: Free breakfast was lacking choices.

Pros: Location and value

Cons: Wifi was so as molasses

Pros: Hotel was very clean. Staff very friendly and helpful. Location is definitely prime, very easy to walk to anything in the downtown area. Breakfast included a nice variety of fresh fruit, yogurt, cereal, muffins, hot and cold beverages.

Cons: My second night the wind was incredible. I found it quite distracting that the window was not able to be closed tightly and every time there was a burst of wind, the window banged. In the middle of the night I finally shimmed the window with some brochures. The elevator does close very quickly!

Pros: I thought the breakfast options were terrible so I didn't use them. Parking was great and room was clean. Bed not so comfortable. I would stay at again however.

Cons: Better bed

Pros: Location was convenient

Cons: Breakfast was awful. Very few options. Room was supposed to have a sofa bed but only had the king bed. Needed to post a sign to ask people to socially distance in the elevator. People kept getting in and it’s a small elevator.

Pros: You can hear people walking on floor above you and it kept me up late because of it.

Cons: The noise from the floor above

Cons: Minor point but microwave was listed on website but there was no microwave.

Pros: Room was clean, my deposit was returned to my account on the day we checked out. Would definitely stay here again. Our only complaint was it took awhile to get more pillows as they only put 3 on a king size bed...other than that it was nice.

Cons: It took awhile for them to bring us extra pillows. No coffee maker in the room.

Pros: Clean. Late check in.

Cons: AC unit was a bit funky but worked. Shower head was cracked and leaked

Pros: On this trip... nothing.

Cons: Price is too high for this hotel. When I first started staying here in 2017 the price was $58 plus tax( PRE-COVID). Now they are asking $85+ for the rooms that are not that great, but it was good for what I needed at the time. Been coming here for 4 years, and they keep getting worse. I'm really upset at the way I was treated during my last stay, the staff was very rude. Charged me for smoking when I didn't smoke. Was kept up by loud music from the bar next door. This hotel does not have new beds or furniture like they advertise, but the price keeps going up. Until now this was ok, but the staff is not always friendly and for me to have stayed here at least 2-3 times a month for the past 6 months I expected to be treated a lot better. I will no longer stay at this establishment.

Pros: Good value for the location to everything. Good place for a one night stay

Cons: Bit dirty and ac didn't work the best.

Pros: it was next to a restaurant

Cons: had to wake up desk clerk at 9:30 am for service, not enough parking, no coffee at all

Pros: Good location close to alot of shopping plazas and places to eat. Very affordable. Staff was very nice. I travel a lot. I said here for my Birthday weekend as it was close to the places I was going. Would stay again

Cons: Tv didn't have much channels and the pillows could have been much better. But no real complaints

Pros: What I liked most about the hotel was the television and chair set up. Right next to the ac, great reception, and a table to place dinner on. It was a great getaway for my girlfriend and me.

Cons: There was an attempt to change my room from king you double bed. I chose king for the spacious bed and comfortable sleep. However the matter was handled in my favor and I was able to secure the king suite!

Pros: It had beds

Cons: booked a king bed and was given a double.ac barely worked and was noisy.They dont inspect the room before you leave so after you leave if they decide that your rm was Messed up in anyway they will charge your card the dep since dep. Is not req at check in

Pros: Its central location made it ideal for my needs. Room was clean, neat and with a pleasant atmosphere about it. WiFi worked great! Very friendly staff. Restaurants close by. Within walking distance of Amtrak station, so no need for rental car or taxi.

Cons: No

Cons: Inseficient lighting in stairwell leading to 2nd floor. Tub drained slowly

Pros: close to all

Cons: not sure

Pros: close to all

Cons: not sure

Pros: Nothing at all

Cons: It was in town away from the places we usually frequent and we had to drive through many local streets with traffic lights to get there. We usually stay at Red Roof Inn, which has the location we like and will go back there on our next trip.

Pros: The place is in a good location. The roo needed dusted. The bedding could of a little cleaner (stains) overall what u expect from a basic motel

Pros: Wasn't hard to find.

Cons: Woman at the desk was rude (man seemed fine). Room had holes in the walls and a towel in the fridge. Smelled smoky (non smoking room) They charged $15 extra dollar for guest but didn't provide cot, extra bedding, key or towels.

Pros: FRIENDLY STAFF,CLEAN ROOM .

Pros: I left a bag in the room and it was returned to me with no problems.

Cons: The air conditioning was not working and the bathroom light and fan are on a motion-sensor - blazing light and fan are what you do not need in the middle of the night!

Pros: Location is great.

Pros: Nothing

Cons: It smelled awful. Bugs came out of drain when shower turned on

Pros: The staff

Cons: Had a pool but it wasn’t open. Wasn’t like I saw that n the web sight. Smelled harrable

Cons: Shower didnt work

Pros: Nothing.... I was just looking for a nice room to spend the night and it was the words.

Cons: I have bed bugs marks all over my body l have call the manager to see how he could fix it. All he could give me was excuses. And tell me nobody else complain. I pay $90 dollars at least l could of get half of the money back. He was supposed to call me never did to see if anybody else complain about bed bugs.

Pros: Great Location

Cons: N/A

Pros: Location

Cons: You get what you pay for. Was not a bargain.

Cons: In the room there was cobwebs around ceiling sheets didn’t seem all clean

Pros: It was located near a good restaurant

Cons: It was Old decrepit and dirty. My door did not even close correctly. I used the bar lock because I was scared tge doe could be pushed open. Not worth the money and would request compensation.

Pros: Nothing

Cons: They are not clean rooms and there customer service is really bad.

Pros: The location and availability. The price I payed was very good!

Cons: The rooms are not very cozy cause there's alot of dust in the room. I'm allergic to dust so I was sick the days I stayed because of the dust. There was roaches in the room as well. Not good!

Pros: Nothing

Cons: Because of the wyndam logo I expected comfort not a speedy hotel experience! And had the nerve to want a credit card for incidentals the place needs to be closed down.

Pros: Close by to shopping center.

Cons: Yes I got bit by bed buds and I have photos for proof I will never stay there again.

Pros: The staff was nice abd help full

Cons: This hotel has bed bugs I gotten bitten and our kep didn’t work in the door they had to transfer us to another room that had dirty abd bed bugs

Pros: Great location to Lancaster & in busy flourishing West Lanc.

Cons: No indoor pool & no laundry facilities on-site.

Cons: I mistakenly booked our room twice for the same day and they wouldn't refund ny money. I have stayed there for 2 out of 3 weeks and one time made a mistake with my booking. They acknowledged my mistake but wouldn't extend a refund. Horrible representation

Pros: The staff are amazing and very friendly

Cons: no

Pros: It was nice to have a hotel where I requested but the hotel was run down let staff was not professional I offered my reservation to confirm what my was and they said no and then they ended up charge on my card later saying that I wasn't charge right

Cons: The hotel was run down will not stay there again housekeeping left my door open after cleaning the Room cable was a math hard to understand

Pros: It was clean but at night I had to check out. I saw flying bugs in room.

Cons: At night I saw flying bugs in the room then i check out

Pros: Free onsite parking

Pros: Location was perfect, very close to Penn State Medical in Lancaster.

Cons: Sheets were stained & looked old.

Pros: Location and price.

Cons: We had to be buzzed in to the hotel office which gave the illusion that we were not in a safe part of town.

Pros: The price was the best , but you pay for what you get.

Cons: The breakfast was poor. The shower we could not use. We should be refunded for a place you recommend. Our door to the room we could not open had to ask the management. We moved out could not stand it.

Pros: Thick walls between rooms. Not a 5 star, but acceptable. Quiet area. Simple, but fresh continental breakfast.

Pros: I hated the hotel you had people who live there everyday that throw parties.

Cons: Didn't like anything about it. Especially the rude staff and crappy breakfast they serve.

Pros: Will never go back to this place.

Cons: They charge more than $400 to my credit card -identity theft made purchases to two websites. Horrible to find out when I got home that on top of paying for the night the took my car to make online purchases of car equipment and fabric store. Please be aware when you use this facilities!!! Very Upset with this place!!!!!!

Cons: Bathroom faucet dripped, Smell of Marijuana from next door room. Looked like maybe some prositution going on.