Best Krakow hotels near Smocza Jama
We are located between Krakowskie Centrum Komunikacji (Krakow Communication Center) and the old town, which is only a 10-minute walk from our hotel. Our building boasts a unique facade and interiors. Stylish rooms and a modern conference center are our response to the needs of a rapidly changing Krakow. The Winestone Restaurant is a unique place where you can savor delicious meals, meet with friends or simply relax after a busy day. We are truly passionate about our guests.
Overall 9.1 Excellent
Based on 5,157 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: Great room, simple layout, clean, very friendly staff, great location next to train station. Would stay here again in krakow.
Excellent
10.0
Pros: We loved this property, the room was gorgeous, the location outstanding and the staff were brilliant. We will definitely return and will recommend this hotel to friends and family
Excellent
9.2
Pros: Breakfast and location
Excellent
10.0
Pros: Quality and selection of food very good, staff were very friendly, Was made especially welcome as we were on a weekend break to celebrate me turning 50 in January and the welcome we received with the notes and sweets in the room on our arrival
Excellent
10.0
Pros: The polish black pudding for breakfast was excellent!
Excellent
9.6
Pros: Brilliant hotel was a warm welcome when we arrived room was excellent and very clean staff really friendly and helpful, would definitely stay here again
Excellent
10.0
Pros: Easy and fadt check in Staff are very helpful and kind Staff all yhe time simle
Good
7.5
Pros: Room and location
Excellent
9.6
Pros: The room was very comfortable and the location of the hotel is perfect. The staff are just happy, friendly and helpful people that enjoy there work. It made our stay in Krakow even more enjoyable. Would certainly stay here again.
Excellent
9.6
Pros: The staff is friendly
Details
Reviews
Overall 9.1 Excellent
Based on 5,157 reviews
Location
9.7
Vibe
9.6
WiFi
9.5
Service
9.4
Cleanliness
9.3
Breakfast
8.9
Room
8.8
Amenities
8.7
Bar
8.6
Comfort
7.5
Location
9.7
Vibe
9.6
Service
9.5
Bar
8.9
Room
8.9
Breakfast
8.5
Location
9.8
Vibe
9.7
Service
9.5
Cleanliness
9.4
Breakfast
9.4
Amenities
9.0
Bar
8.8
Room
8.7
Location
9.8
Vibe
9.4
Service
9.2
Cleanliness
9.0
Breakfast
8.9
WiFi
8.9
Room
8.7
Bar
8.2
Vibe
9.5
Location
9.5
Service
9.4
Breakfast
8.6
Room
8.6
9.6 Excellent
Pros: Great room, simple layout, clean, very friendly staff, great location next to train station. Would stay here again in krakow.
Cons:
10.0 Excellent
Pros: We loved this property, the room was gorgeous, the location outstanding and the staff were brilliant. We will definitely return and will recommend this hotel to friends and family
Cons: I liked everything about this property
9.2 Excellent
Pros: Breakfast and location
Cons: A bit small bathroom
10.0 Excellent
Pros: Quality and selection of food very good, staff were very friendly, Was made especially welcome as we were on a weekend break to celebrate me turning 50 in January and the welcome we received with the notes and sweets in the room on our arrival
Cons: Maybe the reception area could be be less congested with furniture ie; chairs,
10.0 Excellent
Pros: The polish black pudding for breakfast was excellent!
Cons:
9.6 Excellent
Pros: Brilliant hotel was a warm welcome when we arrived room was excellent and very clean staff really friendly and helpful, would definitely stay here again
Cons: Nothing
10.0 Excellent
Pros: Easy and fadt check in Staff are very helpful and kind Staff all yhe time simle
Cons:
7.5 Good
Pros: Room and location
Cons: Restaurant friendly but food a little slow.
9.6 Excellent
Pros: The room was very comfortable and the location of the hotel is perfect. The staff are just happy, friendly and helpful people that enjoy there work. It made our stay in Krakow even more enjoyable. Would certainly stay here again.
Cons:
9.6 Excellent
Pros: The staff is friendly
Cons: No one take your bags to your rooms specially it’s hard when you with a big family.
We are located between Krakowskie Centrum Komunikacji (Krakow Communication Center) and the old town, which is only a 10-minute walk from our hotel. Our building boasts a unique facade and interiors. Stylish rooms and a modern conference center are our response to the needs of a rapidly changing Krakow. The Winestone Restaurant is a unique place where you can savor delicious meals, meet with friends or simply relax after a busy day. We are truly passionate about our guests.
With a stay at Vienna House Andel's Cracow, you'll be centrally located in Krakow, just a 4-minute walk from Krakow Barbican and 5 minutes by foot from Florian's Gate. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 4736 square feet (440 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 9.1 Excellent
Based on 4,519 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: Great bed. Friendly service at the front desk. Very nice location.
Excellent
10.0
Pros: Great location close to attractions. Staff speaks English. Good breakfast buffet. Overall great stay.
Excellent
10.0
Pros: Simply comfortable from arrival, through out the stay and check out. Brilliant facilities and location with excellent staff.
Excellent
10.0
Pros: Loved the luxurious bathroom, the wide and delicious choice of food at breakfast and the relaxed manner. Lunches were also very good.
Excellent
8.8
Pros: Nice location nice breakfast
Good
7.9
Pros: Room very comfortable. Fantastic location. Staff friendly
Excellent
9.2
Pros: Convenient. Easy to walk into town
Excellent
9.6
Pros: Location wise, the hotel was almost right outside of the railway station, by a big shopping mall, and just minutes walk from the old city - perfect for a city visit if travelling by train. The room was very modern and comfortable, with good air conditioning. Our room had a view to a large square and the old railway station building, which as I railway fan I appreciated. There was a good selection at breakfast, and we enjoyed an evening drink in the bar also, where I was happy to find some craft beer on offer. All the staff I encountered were very pleasant.
Good
7.4
Excellent
10.0
Pros: breakfast was excellent. Location was perfect.
Excellent
10.0
Pros: The guy on reception who did both my check in and check out was great, pass my thanks into him (sadly I didn’t get his name). Lovely friendly hotel. Thanks also for lending me an umbrella so I didn’t get soaked going out to dinner. Much appreciated!
Excellent
10.0
Pros: location was a bonus!
Details
Reviews
Overall 9.1 Excellent
Based on 4,519 reviews
Location
9.8
Vibe
9.6
Service
9.5
Breakfast
9.3
WiFi
8.8
Room
8.7
Amenities
8.2
Location
9.9
Service
9.7
Breakfast
9.6
Vibe
9.6
Amenities
8.3
Room
8.2
Vibe
9.7
Location
9.3
Service
8.9
Breakfast
8.8
Room
8.8
Location
9.7
Breakfast
9.4
Service
9.3
Location
9.8
Breakfast
9.4
Room
8.5
9.6 Excellent
Pros: Great bed. Friendly service at the front desk. Very nice location.
Cons: The arrogant attitude from the bartenders.
10.0 Excellent
Pros: Great location close to attractions. Staff speaks English. Good breakfast buffet. Overall great stay.
Cons:
10.0 Excellent
Pros: Simply comfortable from arrival, through out the stay and check out. Brilliant facilities and location with excellent staff.
Cons:
10.0 Excellent
Pros: Loved the luxurious bathroom, the wide and delicious choice of food at breakfast and the relaxed manner. Lunches were also very good.
Cons: More choice at lunchtime would have been good.
8.8 Excellent
Pros: Nice location nice breakfast
Cons:
7.9 Good
Pros: Room very comfortable. Fantastic location. Staff friendly
Cons: The restaurant. Menu not great and not much interaction with staff at breakfast
9.2 Excellent
Pros: Convenient. Easy to walk into town
Cons:
9.6 Excellent
Pros: Location wise, the hotel was almost right outside of the railway station, by a big shopping mall, and just minutes walk from the old city - perfect for a city visit if travelling by train. The room was very modern and comfortable, with good air conditioning. Our room had a view to a large square and the old railway station building, which as I railway fan I appreciated. There was a good selection at breakfast, and we enjoyed an evening drink in the bar also, where I was happy to find some craft beer on offer. All the staff I encountered were very pleasant.
Cons:
7.4 Good
Pros:
Cons: Too costly
10.0 Excellent
Pros: breakfast was excellent. Location was perfect.
Cons: There was a conference at the hotel, and conditions were a bit noisy when we were downstairs.
10.0 Excellent
Pros: The guy on reception who did both my check in and check out was great, pass my thanks into him (sadly I didn’t get his name). Lovely friendly hotel. Thanks also for lending me an umbrella so I didn’t get soaked going out to dinner. Much appreciated!
Cons: All was great. Thank you!
10.0 Excellent
Pros: location was a bonus!
Cons: Nothing comes to mind
With a stay at Vienna House Andel's Cracow, you'll be centrally located in Krakow, just a 4-minute walk from Krakow Barbican and 5 minutes by foot from Florian's Gate. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 4736 square feet (440 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Aparthotel Stare Miasto, you'll be centrally located in Krakow, steps from Cloth Hall and 3 minutes by foot from Town Hall Tower. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
Overall 9.0 Excellent
Based on 4,414 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.3
Pros: The breakfast was nice and the location was perfect, literally less than 5 minute walk to the square. On arrival the receptionist was really nice and booked us a trip we really wanted to do.
Good
7.5
Pros: Clean and quirky
Mediocre
3.1
Pros: The location was good
Excellent
8.6
Pros: Other than the unfortunate road work outside the place was very good and comfortable and in a perfect location.
Excellent
9.2
Pros: Room spacious. Decor of the hotel. Staff friendly and helpful especially Anna. Price very good. Nice breakfast for good price. Bed comfy. Main square, 5 mins walk. Would stay there again. Would pay more for better bathroom.
Excellent
10.0
Pros: Everything, lovely clean & beautiful inside
Excellent
8.3
Pros: Great location
Excellent
10.0
Pros: Good size room good shower 4th time to Kraków best place I’ve stayed so fare be booking same place when I next book
Excellent
10.0
Pros: Absolutely amazing, spotless, and so close to everything. We were blown away by the architecture and beauty of the apartments and the design was fantastic.
Excellent
9.6
Pros: Location, cleanliness facilities
Excellent
10.0
Excellent
9.6
Pros: The room, it was cosy! The bathroom was lovely and the bath was amazing! Staff friendly Clean linen everyday Great services
Details
Reviews
Overall 9.0 Excellent
Based on 4,414 reviews
Location
9.5
Vibe
9.1
Service
8.4
Breakfast
8.0
WiFi
7.7
Room
7.5
Comfort
6.0
Location
9.3
Service
8.4
Breakfast
7.7
Room
7.4
Comfort
6.1
Location
9.3
Service
8.2
Breakfast
7.5
Room
6.8
Comfort
6.1
Location
9.6
Room
6.6
Location
9.3
Room
7.5
8.3 Excellent
Pros: The breakfast was nice and the location was perfect, literally less than 5 minute walk to the square. On arrival the receptionist was really nice and booked us a trip we really wanted to do.
Cons: We were on the top floor I didn't like how one side of our ceiling was really low that we couldn't stand up straight and I'm only 5ft 4 The bar closed at 4pm which is useless after a day of sightseeing when we came back it was closed Bath towels could do with being bigger, I carry weight the towel just about fit so anyone who carries a good bit of weight the towel wouldn't go around them. The hotel room was a lot smaller than what we expected from what we seen on booking.com
7.5 Good
Pros: Clean and quirky
Cons: Room sizes a bit small for an aparthotel
3.1 Mediocre
Pros: The location was good
Cons: Very small rooms and not at all like the photos on their or 3rd party websites. The rooms were not properly cleaned and 1 night I found a spider in my bed! Floors were not swept and felt very sandy. We left early although we had paid for a longer stay coz we just did not want to be there any more.
8.6 Excellent
Pros: Other than the unfortunate road work outside the place was very good and comfortable and in a perfect location.
Cons:
9.2 Excellent
Pros: Room spacious. Decor of the hotel. Staff friendly and helpful especially Anna. Price very good. Nice breakfast for good price. Bed comfy. Main square, 5 mins walk. Would stay there again. Would pay more for better bathroom.
Cons: Bathroom, very small.
10.0 Excellent
Pros: Everything, lovely clean & beautiful inside
Cons:
8.3 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: Good size room good shower 4th time to Kraków best place I’ve stayed so fare be booking same place when I next book
Cons: Nothing to dislike
10.0 Excellent
Pros: Absolutely amazing, spotless, and so close to everything. We were blown away by the architecture and beauty of the apartments and the design was fantastic.
Cons:
9.6 Excellent
Pros: Location, cleanliness facilities
Cons:
10.0 Excellent
Pros:
Cons: Very impressive room in a great location and sparkly clean.
9.6 Excellent
Pros: The room, it was cosy! The bathroom was lovely and the bath was amazing! Staff friendly Clean linen everyday Great services
Cons: No mirror in main bedroom! All in bathroom, not a major problem but would have been easier if one in bedroom as there was 2 of us getting ready in a morning
With a stay at Aparthotel Stare Miasto, you'll be centrally located in Krakow, steps from Cloth Hall and 3 minutes by foot from Town Hall Tower. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available on request).
A five-star experience providing guests with Kraków’s best views. Located at the foot of The Royal Wawel Castle, on the banks of the Wisła River, Sheraton Grand Krakow is steps away from Zygmunt Bell, Wawel Cathedral, National Museum, Main Market Square and Kazimierz district, but also close to the shopping areas and Krakow's conference center. You can lounge the day away in our glass-roofed atrium, swim laps in our heated indoor pool or workout at our 24-hour Sheraton Fitness. Enjoy one of our 232 airy, fully renovated guest rooms and suites to connect with what you love the most: smart TV with wide range of channels, 24-hour in-room dining, High Speed Internet and the unique comfort of the Sheraton Signature Sleep Experience bed. Bring the group together over dinner at our four restaurants or let our teams take it a step further and let us transform one of our eight event spaces into the perfect celebration. Welcome to Kraków. We look forward to welcoming you to the Sheraton Grand Krakow.
Overall 9.0 Excellent
Based on 3,355 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.1
Pros: The location is great.
Excellent
9.7
Pros: Excellent hotel from top to bottom, I would definitely recommend to anyone traveling to Krakow. Great location, just outside the old-town ring. Easy walk to many areas and attractions. Supermarket just down the street, too. Wonderful staff as well.
Good
7.9
Pros: Staff are professional, and give information and recommendations to assist customers. Before paying the rent, all costs were shown and explained by the staff. The expenses are clear.
Excellent
8.8
Pros: Very good breakfast .Extremely clean rooms and nice staff. My room had a window to the inner hol without fresh air and that was very uncomfortable for me. No difference in price no information during booking or checking in.
Excellent
10.0
Pros: The staff was excellent, friendly and personable. The hotel was very clean. The restaurants were first class
Excellent
10.0
Pros: Location was great
Good
6.3
Excellent
10.0
Pros: Breakfast
Excellent
8.8
Pros: breakfast was nice selection and staff at breakfast was very friendly whole stay was amazing, location of this hotel is one of the best, rooms were clean and cosy, beds were very comfy too, little bit awkward way of accessing the wardrobe as doors were sliding and to open the fridge you had to make sure the both sides doors are fully closed, this was one very annoying thing which I have never seen in 5 star hotels.
Excellent
10.0
Pros: very good thank you
Excellent
10.0
Pros: Great location, welcoming staff, and comfortable beds! A+ all around.
Excellent
10.0
Pros: Everything was amazing! The staff were so helpful and the hotel was always so clean and smelt lovely throughout! The room was immaculate and the facilities were lovely (pool and gym)- we also loved the rooftop bar and ate there once when it was the sushi night and thoroughly enjoyed and also such a beautiful view of krakow! We had breakfast on two of the days during our stay and it was amazing! Probably one of the best breakfasts I’ve had in a hotel. Would definitely recommend this hotel- also excellent location and walking distance to the main square and castle!
Details
Reviews
Overall 9.0 Excellent
Based on 3,355 reviews
Location
9.5
Service
9.0
Breakfast
8.9
Comfort
8.5
Room
8.3
Bar
8.2
WiFi
7.6
Value
3.9
Location
9.5
Breakfast
9.3
Service
9.1
Bar
8.5
Comfort
8.4
Room
7.7
Value
3.8
Service
9.3
Location
9.3
Bar
8.3
Breakfast
8.1
Room
8.0
Amenities
7.0
Value
3.5
Location
9.5
Service
9.0
7.1 Good
Pros: The location is great.
Cons: The bathrooms are very poor for a suppose to be 5 star hotel.
9.7 Excellent
Pros: Excellent hotel from top to bottom, I would definitely recommend to anyone traveling to Krakow. Great location, just outside the old-town ring. Easy walk to many areas and attractions. Supermarket just down the street, too. Wonderful staff as well.
Cons: I was disappointed that the in-room wifi was not free, but sadly, that seems to be more and more common.
7.9 Good
Pros: Staff are professional, and give information and recommendations to assist customers. Before paying the rent, all costs were shown and explained by the staff. The expenses are clear.
Cons: No one picked up the phone when we called the front desk. Not sure if the number setting was correct. The toilet paper holder doesn't havea hook at the end. The roll of toilet paper falls out easily. This was inconvenient. The bedside lamps could not be switched off except by unplugging power (or the switch was not obvious).
8.8 Excellent
Pros: Very good breakfast .Extremely clean rooms and nice staff. My room had a window to the inner hol without fresh air and that was very uncomfortable for me. No difference in price no information during booking or checking in.
Cons:
10.0 Excellent
Pros: The staff was excellent, friendly and personable. The hotel was very clean. The restaurants were first class
Cons: N/A
10.0 Excellent
Pros: Location was great
Cons:
6.3 Good
Pros:
Cons: They gave me a room for disabled and it was not a nice room. I had to ask them to change the room and they could only offer me a room looking at the lobby. I was disappointed about this.
10.0 Excellent
Pros: Breakfast
Cons: Nothing
8.8 Excellent
Pros: breakfast was nice selection and staff at breakfast was very friendly whole stay was amazing, location of this hotel is one of the best, rooms were clean and cosy, beds were very comfy too, little bit awkward way of accessing the wardrobe as doors were sliding and to open the fridge you had to make sure the both sides doors are fully closed, this was one very annoying thing which I have never seen in 5 star hotels.
Cons: I have paid for the Vistula View room which was much more expensive than standard room and we got room that was on the first floor overlooking the front of the hotel, however we kindly asked for the higher floors, I hoped that hotel staff would be more responsive to our query,
10.0 Excellent
Pros: very good thank you
Cons:
10.0 Excellent
Pros: Great location, welcoming staff, and comfortable beds! A+ all around.
Cons:
10.0 Excellent
Pros: Everything was amazing! The staff were so helpful and the hotel was always so clean and smelt lovely throughout! The room was immaculate and the facilities were lovely (pool and gym)- we also loved the rooftop bar and ate there once when it was the sushi night and thoroughly enjoyed and also such a beautiful view of krakow! We had breakfast on two of the days during our stay and it was amazing! Probably one of the best breakfasts I’ve had in a hotel. Would definitely recommend this hotel- also excellent location and walking distance to the main square and castle!
Cons:
A five-star experience providing guests with Kraków’s best views. Located at the foot of The Royal Wawel Castle, on the banks of the Wisła River, Sheraton Grand Krakow is steps away from Zygmunt Bell, Wawel Cathedral, National Museum, Main Market Square and Kazimierz district, but also close to the shopping areas and Krakow's conference center. You can lounge the day away in our glass-roofed atrium, swim laps in our heated indoor pool or workout at our 24-hour Sheraton Fitness. Enjoy one of our 232 airy, fully renovated guest rooms and suites to connect with what you love the most: smart TV with wide range of channels, 24-hour in-room dining, High Speed Internet and the unique comfort of the Sheraton Signature Sleep Experience bed. Bring the group together over dinner at our four restaurants or let our teams take it a step further and let us transform one of our eight event spaces into the perfect celebration. Welcome to Kraków. We look forward to welcoming you to the Sheraton Grand Krakow.
Central Krakow hotel in the heart of the Old Town, with free WiFi and a conference centre Holiday Inn® Krakow City Centre hotel is five minutes' walk from the vast Main Square in the city’s historic Old Town. There are local tram and bus stops nearby, and Kraków Główny train station is within easy reach. John Paul II International Airport Kraków–Balice (KRK) is a 25-minute drive away. The hotel’s 12 fully equipped function spaces include a stylish conference room for up to 400 people, and a short drive takes you to the ICE Krakow Congress Centre. Krakow's 13th-century Rynek Główny square is lined with palaces and churches, including iconic St. Mary’s Basilica. The Kazimierz Jewish Quarter, 12 minutes’ walk away, is home to the 15th-century Old Synagogue and its Jewish culture museum. You can walk to the hilltop Wawel Royal Castle and art museum in 15 minutes. At this hotel you can enjoy: - Free WiFi throughout the building - A Business Centre - On-site parking for a daily fee - A mini gym Refurbished rooms come with a pillow menu to help you get a good night’s sleep. Wake up to a continental buffet breakfast in The City restaurant, and dine on Polish and Mediterranean cuisine in stylish Impresja. After a busy day, enjoy an energising mini-gym workout, or relax with friends in the lively Lobby Bar & Café.
Overall 9.0 Excellent
Based on 2,201 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Outstanding staff and breakfast.
Excellent
8.5
Pros: The hotel is located in the city center, so getting around for sightseeing was all done by foot or the occasional tram. Hotel staff is very friendly and accommodating. I had a very spacious low level room with two beds. Overall, very satisfied!
Mediocre
2.5
Pros: Everything
Excellent
9.6
Pros: Excellent location at literally 2 minutes walking distance from the 'old city', the tourist center with the most sights, taverns and eateries. The car is parked for you in the private parking, albeit for a fee
Excellent
10.0
Pros: We didn't have the breakfast - ate out
Excellent
10.0
Pros: Breakfast was excellent. Hotel was centrally located.
Excellent
9.6
Pros: All was good and clean hotel
Okay
5.8
Okay
5.0
Pros: Location is excellent
Good
7.7
Pros: Staff very accomodating . Need to stay in updated room
Excellent
9.2
Pros: A very family friendly hotel, with perfect location to the Jewish quarters and to the old town centre. The rooms are very spacious and comfortable. Breakfast was nice, with lots to choose from. WIFI in the room was fast, easy to access.
Excellent
10.0
Pros: location and quality of room
Details
Reviews
Overall 9.0 Excellent
Based on 2,201 reviews
Location
9.3
Service
8.8
Room
8.6
Comfort
8.4
Breakfast
7.6
Value
5.4
WiFi
4.3
Service
9.1
Location
9.0
Room
8.7
Comfort
8.5
Breakfast
8.0
Cleanliness
9.6
Location
9.4
Comfort
8.5
Room
8.3
Service
8.3
Breakfast
6.6
Location
9.5
Service
9.0
Room
8.2
Breakfast
7.8
Location
9.1
10.0 Excellent
Pros: Outstanding staff and breakfast.
Cons: Everything was perfect!
8.5 Excellent
Pros: The hotel is located in the city center, so getting around for sightseeing was all done by foot or the occasional tram. Hotel staff is very friendly and accommodating. I had a very spacious low level room with two beds. Overall, very satisfied!
Cons: Stayed on the 1st floor and for 4 nights over Thanksgiving weekend, which also happened to be the same weekend as Advent (Catholic start of Christmas season). The halls were a bit loud, but mainly from the noise of people walking up and down. There were a couple of parties at the hotel but they all finished at a reasonable time.
2.5 Mediocre
Pros: Everything
Cons:
9.6 Excellent
Pros: Excellent location at literally 2 minutes walking distance from the 'old city', the tourist center with the most sights, taverns and eateries. The car is parked for you in the private parking, albeit for a fee
Cons: Despite that I chose to pay in advance during my booking on booking.com, the payment was not made and the amount was reserved on my credit card.
10.0 Excellent
Pros: We didn't have the breakfast - ate out
Cons:
10.0 Excellent
Pros: Breakfast was excellent. Hotel was centrally located.
Cons: Needed to climb into tub to access shower.
9.6 Excellent
Pros: All was good and clean hotel
Cons:
5.8 Okay
Pros:
Cons: They treat us in a bad way once we ask about the gym ... They must answer properly and not be rude with their guests
5.0 Okay
Pros: Location is excellent
Cons: Rooms are very basic with worn carpets
7.7 Good
Pros: Staff very accomodating . Need to stay in updated room
Cons:
9.2 Excellent
Pros: A very family friendly hotel, with perfect location to the Jewish quarters and to the old town centre. The rooms are very spacious and comfortable. Breakfast was nice, with lots to choose from. WIFI in the room was fast, easy to access.
Cons: Everything was perfect, until check out. We asked for a taxi to the station(just a 5 min ride from the hotel). One person told us taxi will come in 5 min, the other tells me 10. We waited for 15 min for a taxi to arrive, barely made the train to Warsaw. The way this was coordinated was very unprofessional.
10.0 Excellent
Pros: location and quality of room
Cons:
Central Krakow hotel in the heart of the Old Town, with free WiFi and a conference centre Holiday Inn® Krakow City Centre hotel is five minutes' walk from the vast Main Square in the city’s historic Old Town. There are local tram and bus stops nearby, and Kraków Główny train station is within easy reach. John Paul II International Airport Kraków–Balice (KRK) is a 25-minute drive away. The hotel’s 12 fully equipped function spaces include a stylish conference room for up to 400 people, and a short drive takes you to the ICE Krakow Congress Centre. Krakow's 13th-century Rynek Główny square is lined with palaces and churches, including iconic St. Mary’s Basilica. The Kazimierz Jewish Quarter, 12 minutes’ walk away, is home to the 15th-century Old Synagogue and its Jewish culture museum. You can walk to the hilltop Wawel Royal Castle and art museum in 15 minutes. At this hotel you can enjoy: - Free WiFi throughout the building - A Business Centre - On-site parking for a daily fee - A mini gym Refurbished rooms come with a pillow menu to help you get a good night’s sleep. Wake up to a continental buffet breakfast in The City restaurant, and dine on Polish and Mediterranean cuisine in stylish Impresja. After a busy day, enjoy an energising mini-gym workout, or relax with friends in the lively Lobby Bar & Café.
A stay at Francuski Hotel places you in the heart of Krakow, steps from Czartoryski Museum and Florian's Gate. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Krakow? This hotel has facilities measuring 614 square feet (57 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.0 Excellent
Based on 1,532 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Excellent location. Breakfast great
Excellent
8.8
Pros: I particularly liked the jams / conserves at breakfast. Polish cuisine is a little different to Irish breakfast but there was plenty to choose from with cereals, breads/fruits etc.
Excellent
8.3
Pros: It was a very nice hotel. The rooms were very spacious. The stuff was always friendly and helpful. Fantastic Breakfast. It was special and it feels like a journey in another time. We really enjoyed it.
Excellent
8.8
Pros: Excellent location easy walk to main attractions, squares, restaurants etc. lovely building filled with charm
Excellent
10.0
Pros: Great quaint hotel. Breakfast was excellent and location could not be better. Staff lovely and friendly. Highly recommended
Excellent
10.0
Pros: Great location, walking distance to most everything you'd want to see. Stellar service! Good food. Great comfortable room and great shower! Super happy with this hotel. Loved the regal vibe.
Excellent
8.0
Excellent
10.0
Pros: Opened in 1912.... renovated more than once, but this so rare charm remains. Quiet street, in a walking distance to the heart of Krakow. Excellent staff - definitely more than **** ! Very good breakfast, everyone will find something to his taste. Cosy bar (excellent margerita !). Everything really...
Excellent
10.0
Pros: The hotel is in perfect spot And a staff is very nice and helpful
Excellent
9.2
Pros: Good, traditional style of the hotel, tasty breakfast, highly professional staff.
Excellent
9.6
Pros: Fantastic breakfast and location! The staff was great. The hotel has got nice atmosphere.
Good
7.5
Pros: The location is perfect for visiting the old town.
Details
Reviews
Overall 9.0 Excellent
Based on 1,532 reviews
Service
9.8
Location
9.6
Value
9.5
Breakfast
9.5
Vibe
6.4
Room
6.3
WiFi
6.1
Comfort
5.9
Service
9.8
Location
9.8
Breakfast
9.5
Vibe
5.5
Room
5.1
Comfort
5.0
Service
9.8
Location
9.7
Breakfast
9.2
Comfort
5.4
Room
4.3
Service
9.8
Location
9.7
Vibe
6.1
Comfort
5.5
Room
5.3
Room
4.9
8.8 Excellent
Pros: Excellent location. Breakfast great
Cons: No hot water for 2 of the mornings out of 4. 1 very rude lady on reception
8.8 Excellent
Pros: I particularly liked the jams / conserves at breakfast. Polish cuisine is a little different to Irish breakfast but there was plenty to choose from with cereals, breads/fruits etc.
Cons: I really couldn't fault the hotel. Location was excellent and staff were lovely. They were extremely helpful and obliging.
8.3 Excellent
Pros: It was a very nice hotel. The rooms were very spacious. The stuff was always friendly and helpful. Fantastic Breakfast. It was special and it feels like a journey in another time. We really enjoyed it.
Cons: The furniture was a little dated. The TV and the radio were absolutely old. Also the bathroom although very spacious and absolutely clean has seen better times. The carpets and the tapestries were way to dark.
8.8 Excellent
Pros: Excellent location easy walk to main attractions, squares, restaurants etc. lovely building filled with charm
Cons: No air conditioning- even though when I booked my accommodation it specifically said the rooms have air conditioning. So this was disappointing. Hotel did provide a fan, which was semi adequate. Luckily we were there in September and the weather wasn’t too warm, the room however was bearing towards uncomfortable and would be unbearable in summer
10.0 Excellent
Pros: Great quaint hotel. Breakfast was excellent and location could not be better. Staff lovely and friendly. Highly recommended
Cons:
10.0 Excellent
Pros: Great location, walking distance to most everything you'd want to see. Stellar service! Good food. Great comfortable room and great shower! Super happy with this hotel. Loved the regal vibe.
Cons:
8.0 Excellent
Pros:
Cons: Reach of wireless signal was at my room. Room was at the end of corridor, that is why. But it is simple thing as wireless repeater for comfortable internet access. Connection was bad all the time, and with that speed as well. Going out of room to get a better connection is stupid. So, if that would be fine, I would give 5 stars, with lack of internet only 3.
10.0 Excellent
Pros: Opened in 1912.... renovated more than once, but this so rare charm remains. Quiet street, in a walking distance to the heart of Krakow. Excellent staff - definitely more than **** ! Very good breakfast, everyone will find something to his taste. Cosy bar (excellent margerita !). Everything really...
Cons: no such thing
10.0 Excellent
Pros: The hotel is in perfect spot And a staff is very nice and helpful
Cons: Nothing
9.2 Excellent
Pros: Good, traditional style of the hotel, tasty breakfast, highly professional staff.
Cons: Nothing particular.
9.6 Excellent
Pros: Fantastic breakfast and location! The staff was great. The hotel has got nice atmosphere.
Cons: We missed air-condition. It was difficult to find parking and the hotel, there are lots of one way streets.
7.5 Good
Pros: The location is perfect for visiting the old town.
Cons: It was 31 deg C when I was in Kraków and frankly I did expect AirCon in such a hotel. There was no aircon and the room did get very hot. This made it difficult to sleep. Also the hotel lift was out of order and we had to use service lift which ment at times a long wait.
A stay at Francuski Hotel places you in the heart of Krakow, steps from Czartoryski Museum and Florian's Gate. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Krakow? This hotel has facilities measuring 614 square feet (57 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
The hotel is located near the Vistula Boulevards in the heart of Krakow. It offers easy access to the train station and Krakow-Balice Airport and a convenient route toward Wawel, the old town and the Kazimierz district. Spacious rooms (most with views of the meandering River Vistula), modern conference rooms, a renovated restaurant, bar and recreation center make for an enjoyable stay.
Overall 8.8 Excellent
Based on 4,877 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: An honest and genuine friendliness
Excellent
10.0
Pros: Usually go to the Sheraton in Krakow which is great but the Novotel is a real alternative
Excellent
9.6
Pros: New hotel, modern, clean rooms
Excellent
8.3
Pros: Room had fantastic view.
Good
7.5
Pros: The staff in this hotel were really brilliant,very patient and helpful with our queries,
Excellent
9.2
Pros: Clean and tidy location good staff very helpful
Excellent
10.0
Pros: Location, kind staff and cleanliness
Excellent
10.0
Pros: The staff was super friendly, big and comfy beds, quiet in the night!
Okay
5.8
Details
Reviews
Overall 8.8 Excellent
Based on 4,877 reviews
Location
9.6
Service
9.3
WiFi
8.9
Breakfast
8.8
Amenities
8.3
Room
8.3
Wellness
8.1
Pool
8.0
Location
9.6
Service
9.2
Breakfast
8.8
Amenities
8.4
Pool
8.2
Wellness
8.1
Room
8.1
Cleanliness
7.8
Location
9.6
Service
9.4
Breakfast
8.8
Room
8.3
Comfort
8.2
Wellness
8.2
Pool
8.1
Bar
8.0
Location
9.7
Service
9.2
Breakfast
8.7
Amenities
8.4
WiFi
8.4
Cleanliness
8.3
Wellness
8.2
Room
7.9
Pool
7.8
Location
9.6
Service
9.1
Breakfast
8.9
Amenities
8.6
Vibe
8.4
Food
8.0
Room
7.9
9.6 Excellent
Pros: An honest and genuine friendliness
Cons: The HVAC needs maintenance.
10.0 Excellent
Pros: Usually go to the Sheraton in Krakow which is great but the Novotel is a real alternative
Cons: No issues at all
9.6 Excellent
Pros: New hotel, modern, clean rooms
Cons: Location required around 20 minutes walk to the square which is okay except when its hot
8.3 Excellent
Pros: Room had fantastic view.
Cons: Check in time 2pm- had to wait till 2.30pm for room to be ready. Sofa bed should have been set up for 2 children - only one single duvet provided. Breakfast chaos. Not sure open plan - reception, restaurant, bar area works in practice- very noisy.
7.5 Good
Pros: The staff in this hotel were really brilliant,very patient and helpful with our queries,
Cons: we didn't have breakfast included but decided to have it there the price at 16euro a head was we thought way too expensive
9.2 Excellent
Pros: Clean and tidy location good staff very helpful
Cons:
10.0 Excellent
Pros: Location, kind staff and cleanliness
Cons:
10.0 Excellent
Pros: The staff was super friendly, big and comfy beds, quiet in the night!
Cons:
5.8 Okay
Pros:
Cons: Breakfast should be inkluded in prize
The hotel is located near the Vistula Boulevards in the heart of Krakow. It offers easy access to the train station and Krakow-Balice Airport and a convenient route toward Wawel, the old town and the Kazimierz district. Spacious rooms (most with views of the meandering River Vistula), modern conference rooms, a renovated restaurant, bar and recreation center make for an enjoyable stay.
A stay at Golden Tulip Krakow Kazimierz places you in the heart of Krakow, within a 10-minute walk of Galicia Jewish Museum and Old Synagogue. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 3,994 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: I asked to change mattress due to springs, make a pain to me, they understood and act quickly into this matter...
Excellent
9.6
Pros: Location was fantastic!!! The barman was great!!! Rooms were very clean!! Would definitely return!!!!!
Good
6.3
Pros: Location
Excellent
9.6
Pros: Excellent loccation, very good and colourful breakfast.
Good
7.5
Pros: Room Breakfast
Excellent
8.3
Pros: Secure underground parking. Convenient location. Shame the street out front is all torn up this year but didn’t impact us.
Excellent
10.0
Pros: Everything, breakfast and staff excellent
Excellent
8.8
Pros: Clean friendly good location good breakfast
Excellent
9.2
Pros: Very good location, kind service, very good breakfast and the room itself very nice. Definitely will come back when I get a chance. Really enjoyed the stay.
Good
6.7
Pros: The location, walking distance to many pubs and restaurants. The staff was helpful but not so friendly.
Details
Reviews
Overall 8.8 Excellent
Based on 3,994 reviews
Bar
9.6
Vibe
9.6
Cleanliness
9.4
Breakfast
9.4
Location
8.9
Service
8.7
WiFi
8.7
Room
8.1
Wellness
0.0
Bar
9.7
Vibe
9.6
Breakfast
9.2
Service
8.8
Location
8.8
Room
8.4
Comfort
7.6
Cleanliness
9.5
Vibe
9.5
Breakfast
8.9
Location
8.4
Service
7.8
Room
7.2
Breakfast
9.5
Location
8.8
Room
7.4
10.0 Excellent
Pros: I asked to change mattress due to springs, make a pain to me, they understood and act quickly into this matter...
Cons:
9.6 Excellent
Pros: Location was fantastic!!! The barman was great!!! Rooms were very clean!! Would definitely return!!!!!
Cons: The only thing to moan about was the extensive roadworks that were going on right outside the hotel!! It wasn't noisy just a bit of a shame!!!!
6.3 Good
Pros: Location
Cons: Room is very small
9.6 Excellent
Pros: Excellent loccation, very good and colourful breakfast.
Cons: I do not know.
7.5 Good
Pros: Room Breakfast
Cons: unfortunately the access to the hotel was very very difficult due to extensive road areas works.
8.3 Excellent
Pros: Secure underground parking. Convenient location. Shame the street out front is all torn up this year but didn’t impact us.
Cons:
10.0 Excellent
Pros: Everything, breakfast and staff excellent
Cons: Nothing
8.8 Excellent
Pros: Clean friendly good location good breakfast
Cons: Nothing
9.2 Excellent
Pros: Very good location, kind service, very good breakfast and the room itself very nice. Definitely will come back when I get a chance. Really enjoyed the stay.
Cons:
6.7 Good
Pros: The location, walking distance to many pubs and restaurants. The staff was helpful but not so friendly.
Cons: Not very clean, the toilet had a constant smell. The under bedsheets were made by a plastic like material that was warm and noisy when changing positions at sleep. The refrigerator was not working
A stay at Golden Tulip Krakow Kazimierz places you in the heart of Krakow, within a 10-minute walk of Galicia Jewish Museum and Old Synagogue. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
2015-2017 TripAdvisor Hall of Fame-Certificate of Excellence Our hotel is a perfect place for meetings and conferences up to 150 participants. We feature a fully equipped training room and saunas, free for our guests. The design of our two restaurants and a lobby bar has been inspired by the heritage of Polish culture. We offer an underground parking.
Overall 8.8 Excellent
Based on 3,431 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.5
Excellent
10.0
Pros: The hotel was amazing - immaculate hotel with a friendly staff. The hotel was very clean and modern, including the room. Hotel was across the street from the beautiful park and only a 5 minute walk was to the Krakow Square - which was breathtaking.
Excellent
8.0
Pros: Great location within walking distance of river, old city and Jewish Quarter (including all the main attractions)
Excellent
10.0
Pros: Everyrhing
Excellent
10.0
Pros: We were happy with just about everything other than no bath mat, chocolate sachet for hot chocolate or milk in our room on our third night. Otherwise happy with everything.
Excellent
10.0
Pros: The location / city view / excellent stuff
Excellent
8.8
Excellent
10.0
Pros: Perfect in many ways. The staff was knowledgeable, the location was fabulous, we were able to walk to most interesting locations & restaurants. Hotel was spotless, food in restaurant was above average.
Excellent
10.0
Pros: Very comfortable experience
Excellent
9.2
Pros: Very good location and fitness club. The rooms are also good. Good isolation
Good
7.9
Pros: The location
Details
Reviews
Overall 8.8 Excellent
Based on 3,431 reviews
Location
9.5
Service
9.2
WiFi
9.0
Breakfast
8.2
Room
8.0
Bar
7.6
Location
9.6
Service
9.3
Breakfast
9.0
Comfort
8.1
Room
8.1
Location
9.4
Service
9.1
Cleanliness
8.7
Breakfast
8.5
Room
8.4
Comfort
8.2
Location
9.5
Service
9.3
Breakfast
8.2
Room
8.1
Location
9.6
Service
9.3
Breakfast
8.4
Room
7.7
Comfort
7.6
7.5 Good
Pros:
Cons: It was very difficult to balance the cold and hot water in the shower.
10.0 Excellent
Pros: The hotel was amazing - immaculate hotel with a friendly staff. The hotel was very clean and modern, including the room. Hotel was across the street from the beautiful park and only a 5 minute walk was to the Krakow Square - which was breathtaking.
Cons: No dislikes - Everything was perfect!
8.0 Excellent
Pros: Great location within walking distance of river, old city and Jewish Quarter (including all the main attractions)
Cons: The room was OK but a little tired (some marks on the wall which could have done with re-painting). Also there were no USB charging points in the room
10.0 Excellent
Pros: Everyrhing
Cons: Nil
10.0 Excellent
Pros: We were happy with just about everything other than no bath mat, chocolate sachet for hot chocolate or milk in our room on our third night. Otherwise happy with everything.
Cons:
10.0 Excellent
Pros: The location / city view / excellent stuff
Cons:
8.8 Excellent
Pros:
Cons: The room service menu should be better, and the taste of the food should be better.
10.0 Excellent
Pros: Perfect in many ways. The staff was knowledgeable, the location was fabulous, we were able to walk to most interesting locations & restaurants. Hotel was spotless, food in restaurant was above average.
Cons: nothing
10.0 Excellent
Pros: Very comfortable experience
Cons: Breakfast not 5 stars But meal n bar the night before was excellent
9.2 Excellent
Pros: Very good location and fitness club. The rooms are also good. Good isolation
Cons: Breakfast could be better When I arrive the lady give me a room with a connection door. I heard everything in the other side. I complain and was given me another room
7.9 Good
Pros: The location
Cons: The view of the rooms they gave me
2015-2017 TripAdvisor Hall of Fame-Certificate of Excellence Our hotel is a perfect place for meetings and conferences up to 150 participants. We feature a fully equipped training room and saunas, free for our guests. The design of our two restaurants and a lobby bar has been inspired by the heritage of Polish culture. We offer an underground parking.
A stay at Galaxy Hotel places you in the heart of Krakow, within a 15-minute walk of Galicia Jewish Museum and Old Synagogue. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 4844 square feet (450 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 8.8 Excellent
Based on 3,240 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6.7
Pros: Rooms were comfy & facilities were good.
Excellent
9.4
Pros: Warm welcome from Staff and very genuine in being helpful, kind and providing great service. Always attentive and friendly, and pool and spa was lovely. The restaurant food is amazing and high quality. Thanks Galaxy, we'll be back!
Good
6.3
Pros: Room and spa are nice
Excellent
10.0
Pros: Comfortable room, friendly staff and a great location
Excellent
9.6
Pros: Rooms very clean, staff very helpful
Excellent
9.6
Pros: Staff great and beds really comfy
Excellent
9.6
Pros: The hotel's interior design is beautiful. There's an inside swimming pool which is open until 10pm. The breakfast has great variety and the food quality is excellent! The room is quite spacious and well equipped. Really enjoyed our stay in the Galaxy hotel!
Excellent
10.0
Pros: Great service. Great breakfast. Nice rooms.
Excellent
10.0
Pros: Lots of choice
Excellent
9.6
Pros: Wellness area is excellent.
Excellent
9.1
Pros: The property was much bigger and offered much more than expected. They even have a sightseeing tour bus of Kraków, a spa, a salon, and 2 restaurants. The decor is to a high standard and the lobby presents like a pricier boutique hotel.
This hotel is CLEAN! Not only was the room spotless, but every public area was totally clean and neat too. Even the children's play area!
The pool was clean and the water was heated to the perfect temperature. The jacuzzi was awesome! Changing rooms, showers and lockers were also available. A receptionist was on hand to provide towels too.
The included breakfast was served in a HUGE, beautifully decorated dining hall complete with tablecloths and place settings. The breakfast options were what you'd expect of a restaurant with many options. Fresh juicy fruits, eggs, bacon, pancakes, several different meats, lots of different salads and breads. This was far more and far better than a basic continental breakfast. And it was all delicious!
We had an issue with our room lights and someone came within 5 minutes and fixed it. The staff was friendly and polite, as could be expected at a 5-star property in New York or London. The room was comfortable and well decorated with a great view of the river.
Excellent
9.1
Pros: For anyone who likes to explore on foot.. River walk , within 10 mins of old Jewish Quarter , Kasimiertz, Schindler factory museum is direclty across river.
Nice direct walk to town centre and castle.
Spa facility is good. Staff very helpful
Breakfast staff excellent , working a busy area offering plenty of variety of food / drink.
Details
Reviews
Overall 8.8 Excellent
Based on 3,240 reviews
Breakfast
9.6
Service
9.2
Food
8.5
Room
8.0
Location
7.8
WiFi
7.8
Wellness
7.4
Pool
7.1
Breakfast
9.3
Service
8.6
Room
8.1
Wellness
7.5
Pool
7.5
Value
7.3
Location
7.2
Breakfast
9.7
Service
9.4
Food
8.3
Room
7.3
Location
7.3
Pool
7.0
Wellness
6.9
Service
9.3
Room
7.5
6.7 Good
Pros: Rooms were comfy & facilities were good.
Cons: Booked & prepaid for airport transfers. Arrival was fine. Departure not so. No transfer booking was made. I double checked the night before departure. Waited 45 minutes and in that time 3 taxis arrived none of which could fit my party in!! Here’s hoping I do not miss my flight. Very poor considering it was pre paid. It is also very poor customer service from reception staff. When dealing with my issue, they engage with another guest! They also denied I paid until I produced a receipt. Had I not paid why did the arrival transfer arrive? Due to the stressful departure & 45 minute delay I would not recommend this hotel.
9.4 Excellent
Pros: Warm welcome from Staff and very genuine in being helpful, kind and providing great service. Always attentive and friendly, and pool and spa was lovely. The restaurant food is amazing and high quality. Thanks Galaxy, we'll be back!
Cons: Nothing, the hotel has thought of everything.
6.3 Good
Pros: Room and spa are nice
Cons: Fitness room not working
10.0 Excellent
Pros: Comfortable room, friendly staff and a great location
Cons: Lifts were painfully slow
9.6 Excellent
Pros: Rooms very clean, staff very helpful
Cons: Little bit out of the way.
9.6 Excellent
Pros: Staff great and beds really comfy
Cons: Pool was only small
9.6 Excellent
Pros: The hotel's interior design is beautiful. There's an inside swimming pool which is open until 10pm. The breakfast has great variety and the food quality is excellent! The room is quite spacious and well equipped. Really enjoyed our stay in the Galaxy hotel!
Cons: A bit far from the city center
10.0 Excellent
Pros: Great service. Great breakfast. Nice rooms.
Cons: Nothing
10.0 Excellent
Pros: Lots of choice
Cons: Not enough pancakes everyday
9.6 Excellent
Pros: Wellness area is excellent.
Cons: The Jacuzzi and the steam room went wrong for most of our holiday. Should have got this fixed. Very disappointed. Thing do go wrong but it took to long to fix.
9.1 Excellent
Pros: The property was much bigger and offered much more than expected. They even have a sightseeing tour bus of Kraków, a spa, a salon, and 2 restaurants. The decor is to a high standard and the lobby presents like a pricier boutique hotel.
This hotel is CLEAN! Not only was the room spotless, but every public area was totally clean and neat too. Even the children's play area!
The pool was clean and the water was heated to the perfect temperature. The jacuzzi was awesome! Changing rooms, showers and lockers were also available. A receptionist was on hand to provide towels too.
The included breakfast was served in a HUGE, beautifully decorated dining hall complete with tablecloths and place settings. The breakfast options were what you'd expect of a restaurant with many options. Fresh juicy fruits, eggs, bacon, pancakes, several different meats, lots of different salads and breads. This was far more and far better than a basic continental breakfast. And it was all delicious!
We had an issue with our room lights and someone came within 5 minutes and fixed it. The staff was friendly and polite, as could be expected at a 5-star property in New York or London. The room was comfortable and well decorated with a great view of the river.
Cons: Major negative - no iron in the room! Guests are required to give the clothes to the staff for ironing service, and the up charge is steep. It cost around €20 for a business suit. I really did not like that and it was the very first time I have ever seen a hotel not provide the option to just get an iron and press your own clothes. It takes a few hours so I was lucky to call early.
It was rather easy to hear people in rooms next door, especially when they spoke loud. Also, there were travelers with kids and those jerks had the kids running around and jumping up and down until maybe midnight, which could also be heard in the room. The sound proofing could be better.
However, I would absolutely stay at this property again and recommend it to friends and family! They seem to have brisk business especially with international tourists and they deserve it!!
9.1 Excellent
Pros: For anyone who likes to explore on foot.. River walk , within 10 mins of old Jewish Quarter , Kasimiertz, Schindler factory museum is direclty across river.
Nice direct walk to town centre and castle.
Spa facility is good. Staff very helpful
Breakfast staff excellent , working a busy area offering plenty of variety of food / drink.
Cons: New build concrete construction therefore inevitable sound proofing issues.. I had someone pacing floor in room above in the early hours..
I suggest if you are a light sleeper, carry a set of ear plugs..
I sleep deeply so didn't bother me that much but you will hear people entering the rooms either side of you and toilets flushing.
LIGHT SLEEPERS : EAR PLUGS
A stay at Galaxy Hotel places you in the heart of Krakow, within a 15-minute walk of Galicia Jewish Museum and Old Synagogue. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Krakow? This hotel has facilities measuring 4844 square feet (450 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at Amadeus Hotel, you'll be centrally located in Krakow, within a 5-minute walk of St. Mary's Basilica and Cloth Hall. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Krakow? This hotel features 495 square feet (46 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 336 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.3
Pros: Excellent location near main square
Excellent
10.0
Pros: Very good location, courteous staff, comfortable beds, very spacious and good value
Excellent
10.0
Pros: Homely, comfortable, very well located.
Good
7.5
Excellent
10.0
Pros: Great location
Excellent
9.2
Pros: Excellent location, staff were very friendly and helpful. Great choice of breakfast although getting more than 1 coffee was hard work. Omelettes and boilded eggs were cooked to perfection. Stayed 3 nights and each day there was a differnt choice on the breakfast buffet. Very clean.
Good
7.9
Pros: Very handy for city centre just 3 mins walk and easy to walk everywhere. Staff very helpful, breakfast could be better!
Excellent
8.3
Pros: The bed was sagging in the middle but was still comfortable. I liked being on the street side.
Okay
5.0
Pros: Location is excellent
Excellent
8.3
Pros: Excellent location for exploring the old town. Friendly staff with good to excellent English. Breakfast buffet was OK, nothing special. Coffee was not great. Very much an older style European hotel with basic room amenities, so don't expect North America style 4/5 star.
Details
Reviews
Overall 8.8 Excellent
Based on 336 reviews
Location
9.8
Service
9.4
Breakfast
7.7
Room
7.6
WiFi
2.0
Location
9.8
Service
9.5
Location
9.8
Service
9.5
6.3 Good
Pros: Excellent location near main square
Cons: Bed was very uncomfortable
10.0 Excellent
Pros: Very good location, courteous staff, comfortable beds, very spacious and good value
Cons: Some noise from street in early hours
10.0 Excellent
Pros: Homely, comfortable, very well located.
Cons: Nothing negative to say.
7.5 Good
Pros:
Cons: WiFi was a bit tricky at times but overall was great
10.0 Excellent
Pros: Great location
Cons:
9.2 Excellent
Pros: Excellent location, staff were very friendly and helpful. Great choice of breakfast although getting more than 1 coffee was hard work. Omelettes and boilded eggs were cooked to perfection. Stayed 3 nights and each day there was a differnt choice on the breakfast buffet. Very clean.
Cons: A bit more tea/coffee at breakfast
7.9 Good
Pros: Very handy for city centre just 3 mins walk and easy to walk everywhere. Staff very helpful, breakfast could be better!
Cons: Nothing
8.3 Excellent
Pros: The bed was sagging in the middle but was still comfortable. I liked being on the street side.
Cons: The sink had a problem. The stopper did not go up or down. No heated towel rack. Maid would leave dirty glasses unwashed.room size was fine. Looked a little tired.
5.0 Okay
Pros: Location is excellent
Cons: But that’s about all the plus that this hotel has. It’s quite outdated. Furniture carpeting bed toilet all of it needs refurbishment, and in addition poor breakfast. We really were looking forward yo staying in this hotel but checked out the next day.
8.3 Excellent
Pros: Excellent location for exploring the old town. Friendly staff with good to excellent English. Breakfast buffet was OK, nothing special. Coffee was not great. Very much an older style European hotel with basic room amenities, so don't expect North America style 4/5 star.
Cons: The coffee! Weaker than Timmies, and that's saying something.
With a stay at Amadeus Hotel, you'll be centrally located in Krakow, within a 5-minute walk of St. Mary's Basilica and Cloth Hall. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Krakow? This hotel features 495 square feet (46 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Located in Krakow (Podgorze), Qubus Hotel Krakow is within a 10-minute walk of Galicia Jewish Museum and Oskar Schindler Factory. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 3,998 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Great location, 10/15 mins from old town square
Excellent
10.0
Pros: Easy stroll into the Old Town; secure undercover parking; big room; very clean; friendly and efficient staff; great breakfast and excellent restaurant menu for dinner.
Excellent
9.6
Pros: Excellent, in fact better than that 5* Massive of choices Breads, too many to count - 2 dozen plus Rooms clean and tidy Love the treat of the river trip - inclusive, would recommend Great elevator overlooking the river and the metal clad building (modern art, wonderful when lit up)
Excellent
9.2
Pros: The breakfast was very good. A great variety of meat, fish, cheese, vegetables and fruits. There were a lot of hot dishes. The hotel is newly renovated and stylish. The service in the restaurant was also very good. The spa area has sauna, big swimming pool and jacuzzi with great panorama view on Old Krakow city.
Good
7.1
Pros: the Price was to much high for the room for two nights, well it was good experience. But location is very good
Excellent
10.0
Pros: The room was clean and I enjoyed having a gym, pool, hot tub, sauna and steam room and just a short walk to the Kazimierz District. Also the tram station is just 2 blocks which you can take to the old square, galleria shopping mall and even to the main bus station then on to Krakow Airport.
Good
6.3
Pros: Excellent. A lot of variety
Excellent
8.8
Pros: Parking. Staff. Location ok.
Excellent
10.0
Pros: Very central and tour shop inside the hotel. Free boat trip anywhere you wanted also
Excellent
10.0
Pros: I loved the pool, sauna, steam room and jacuzzi. Location was excellent. The hotel boat and bikes. Staff were helpful, friendly and polite.
Excellent
9.7
Pros: Superb hotel, very modern, slightly expensive to be totally honest but really lovely hotel.
Excellent
10.0
Pros: Location, great for sight seeing.Breakfast was amazing. The staff were all friendly. Went to Auschwitz early morning pickup and we got a packed lunch that was lovely, best we have had yet!
Details
Reviews
Overall 8.7 Excellent
Based on 3,998 reviews
Beach
9.3
Breakfast
9.2
Location
8.9
Food
8.6
Wellness
8.5
Service
8.5
WiFi
8.3
Pool
8.2
Room
7.5
Value
5.4
Comfort
5.2
Breakfast
9.3
Location
9.0
Wellness
8.8
Service
8.5
Pool
8.3
Room
7.2
Value
5.5
Comfort
4.4
Breakfast
9.0
Location
9.0
Wellness
8.9
Service
8.8
Pool
8.5
Room
6.8
Value
4.9
Comfort
4.8
Breakfast
9.2
Location
8.9
Service
8.3
Vibe
8.0
Room
7.2
Value
5.5
Breakfast
9.0
Location
8.8
Service
8.5
Room
6.7
9.2 Excellent
Pros: Great location, 10/15 mins from old town square
Cons:
10.0 Excellent
Pros: Easy stroll into the Old Town; secure undercover parking; big room; very clean; friendly and efficient staff; great breakfast and excellent restaurant menu for dinner.
Cons: Nothing
9.6 Excellent
Pros: Excellent, in fact better than that 5* Massive of choices Breads, too many to count - 2 dozen plus Rooms clean and tidy Love the treat of the river trip - inclusive, would recommend Great elevator overlooking the river and the metal clad building (modern art, wonderful when lit up)
Cons: Asked for a quite room overlooking the river Room over looking the river was great, with a fantastic view over the Jewish quarter and beyond. Lovely watching the world go by. The down side is that two bridges catered for both tram and rail transport. Being a light sleeper kept me awake at night, my wife did not have any issues though
9.2 Excellent
Pros: The breakfast was very good. A great variety of meat, fish, cheese, vegetables and fruits. There were a lot of hot dishes. The hotel is newly renovated and stylish. The service in the restaurant was also very good. The spa area has sauna, big swimming pool and jacuzzi with great panorama view on Old Krakow city.
Cons: The bed was really uncomfortable, it was not double sized bed as was mentioned in booking order, but too small matrices that was inconvenient for sleeping.
7.1 Good
Pros: the Price was to much high for the room for two nights, well it was good experience. But location is very good
Cons: Rate was High
10.0 Excellent
Pros: The room was clean and I enjoyed having a gym, pool, hot tub, sauna and steam room and just a short walk to the Kazimierz District. Also the tram station is just 2 blocks which you can take to the old square, galleria shopping mall and even to the main bus station then on to Krakow Airport.
Cons:
6.3 Good
Pros: Excellent. A lot of variety
Cons:
8.8 Excellent
Pros: Parking. Staff. Location ok.
Cons: Poor Air Con.
10.0 Excellent
Pros: Very central and tour shop inside the hotel. Free boat trip anywhere you wanted also
Cons: Everything was brilliant
10.0 Excellent
Pros: I loved the pool, sauna, steam room and jacuzzi. Location was excellent. The hotel boat and bikes. Staff were helpful, friendly and polite.
Cons: There was nothing that we didn’t like.
9.7 Excellent
Pros: Superb hotel, very modern, slightly expensive to be totally honest but really lovely hotel.
Cons: A little on the expensive side.
10.0 Excellent
Pros: Location, great for sight seeing.Breakfast was amazing. The staff were all friendly. Went to Auschwitz early morning pickup and we got a packed lunch that was lovely, best we have had yet!
Cons: ordered a taxi to pick us up from airport. It never turned up. Was not told why!
Located in Krakow (Podgorze), Qubus Hotel Krakow is within a 10-minute walk of Galicia Jewish Museum and Oskar Schindler Factory. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
With a stay at Niebieski Art Hotel & Spa, you'll be centrally located in Krakow, within a 5-minute drive of Main Market Square and St. Mary's Basilica. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Krakow? This hotel features 1076 square feet (100 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.7 Excellent
Based on 423 reviews
All reviews
- All reviews
- Couples
Excellent
9.2
Pros: Room was comfortable and the breakfast was delicious. Staff were helpful and pleasant.
Good
7.5
Pros: Really nice and comfy bed, good view, friendly staff and the cleanliness was the best.
Excellent
9.2
Pros: the terasa and the view to visla was fantastic
Excellent
10.0
Pros: Super staff! Comfy beds! Great location! First hotel that provided scale!
Mediocre
3.3
Pros: Nothing
Excellent
8.3
Pros: Good location, clean, spacious room & bathroom! River view room given on request!
Excellent
8.8
Pros: the place was really clean and nice
Excellent
10.0
Pros: Location the room view everything about the hotel . The staff were courteous helpful and amazingly friendly
Excellent
10.0
Pros: Very pleasant stuff,clean room,rich breakfast,
Details
Reviews
Overall 8.7 Excellent
Based on 423 reviews
Service
8.9
Location
8.9
Room
8.3
Breakfast
8.2
Value
6.3
Location
9.2
Service
9.1
Room
7.8
Breakfast
7.6
Comfort
6.0
9.2 Excellent
Pros: Room was comfortable and the breakfast was delicious. Staff were helpful and pleasant.
Cons: Nothing.
7.5 Good
Pros: Really nice and comfy bed, good view, friendly staff and the cleanliness was the best.
Cons: It was not a 5star hotel, probably a 3. Breakfast was ok not over the top.
9.2 Excellent
Pros: the terasa and the view to visla was fantastic
Cons: the price its very high
10.0 Excellent
Pros: Super staff! Comfy beds! Great location! First hotel that provided scale!
Cons: Shampoo & lotion containers! Extremely difficult to get the contents out!!!
3.3 Mediocre
Pros: Nothing
Cons: It can’t be a 5 star hotel property, honestly 3 star hotel properties are better than this
8.3 Excellent
Pros: Good location, clean, spacious room & bathroom! River view room given on request!
Cons: N/A
8.8 Excellent
Pros: the place was really clean and nice
Cons: 2 duvets on the bed instead of one but this didn’t effect my stay
10.0 Excellent
Pros: Location the room view everything about the hotel . The staff were courteous helpful and amazingly friendly
Cons:
10.0 Excellent
Pros: Very pleasant stuff,clean room,rich breakfast,
Cons: Little problem with parking.You need to book it.
With a stay at Niebieski Art Hotel & Spa, you'll be centrally located in Krakow, within a 5-minute drive of Main Market Square and St. Mary's Basilica. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Planning an event in Krakow? This hotel features 1076 square feet (100 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
The hotel is located in the center of Krakow, a 15-minute walk from the old town and near to the train station and the bus station, which is only a 30-minute ride from Krakow-Balice Airport. Our comfortable rooms are what ibis is all about. Together with our spacious ibis Kitchen restaurant and modern conference space, they guarantee an enjoyable stay in Krakow.
Overall 8.4 Excellent
Based on 4,594 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Staff was real friendly and happy to help u
Excellent
8.3
Pros: Great location. Friendly staff
Good
7.5
Pros: Close to city centre
Okay
5.0
Pros: Location is close to train station
Good
6.3
Pros: Parking and location of the hotel
Excellent
9.2
Pros: Location
Good
7.9
Pros: breakfast menu, walking distance to city centre and shopping mall, very close to train station (airport train)
Okay
5.8
Okay
5.4
Good
7.5
Pros: Facilities were very clean
Details
Reviews
Overall 8.4 Excellent
Based on 4,594 reviews
Location
9.7
Service
9.3
WiFi
8.8
Bar
8.2
Breakfast
7.8
Value
7.3
Room
7.2
Location
9.8
Service
9.5
Cleanliness
9.1
Breakfast
8.5
WiFi
8.0
Value
7.3
Room
7.1
Location
9.8
Service
9.5
Cleanliness
9.1
Breakfast
7.1
Value
6.9
Room
6.6
Location
9.7
Service
9.3
Cleanliness
8.8
Breakfast
8.0
Value
7.4
WiFi
7.4
Room
6.8
Location
9.7
Service
9.5
Cleanliness
8.8
Bar
8.5
Breakfast
7.8
Room
7.3
Value
7.0
10.0 Excellent
Pros: Staff was real friendly and happy to help u
Cons:
8.3 Excellent
Pros: Great location. Friendly staff
Cons: Breakfast wasn’t the best
7.5 Good
Pros: Close to city centre
Cons: N/a
5.0 Okay
Pros: Location is close to train station
Cons: I’ve stayed in many IBIS hotels in many different countries over the years, and this was the worst. There wasn’t even a sheet covering the mattress, just a piece over top covered in a sheet, and the bed linens were dingy. The pillows were about 1/2 the size of a normal pillow and lumpy. Bathroom was so tiny, could barely sit in the toilet seat without bumping in to the shower. Also, the taxi they booked me for my 5:40am flight was 10 minutes late. The staff was pleasant, but even for the convenience, I would never stay here again. Grossly overpriced for what you get.
6.3 Good
Pros: Parking and location of the hotel
Cons: The pirce is not worth the standard which is almost the same as the next door - Ibis budget but for half price
9.2 Excellent
Pros: Location
Cons: Room temp . Too high
7.9 Good
Pros: breakfast menu, walking distance to city centre and shopping mall, very close to train station (airport train)
Cons:
5.8 Okay
Pros:
Cons: We arrived İbis Hotel Kraków in the morning of Agust 9th. İn general I used the check-in earlier if there is any available room at the hotel. At the reception english speaking personel named Oliwa controled our reservation with our IDs. Then she Said they had no available room and We had to wait for check-in till 14:00,after leaving our luggage to the locker, We were sitting at lobby to charge our phones. Then we were shocked to see one couple who arrived after us, using elevator with their luggage. İt was just after our conversation with Oliwa. Another couple did check-in after several minutes. We went to reception with unhappy mood to ask about this nonsensical situation. Suddenly, Oliwa disappeared and Another personel Grzegorz communicated with us and said 'there is room the check-in'. He was extremly kind to us. But that kind manner did not prevent us to feel discomfort because we had already felt to be exposed to discrimination by Oliwa's manner after learning our identy. We did not except such awful expeirence in such qualified international hotel chain. We wish from the hotel to do required investigation to prevent such awful situation for anybody else in the future.
5.4 Okay
Pros:
Cons: Breakfast was overpriced and tasteless.
7.5 Good
Pros: Facilities were very clean
Cons: More choice at breakfast
The hotel is located in the center of Krakow, a 15-minute walk from the old town and near to the train station and the bus station, which is only a 30-minute ride from Krakow-Balice Airport. Our comfortable rooms are what ibis is all about. Together with our spacious ibis Kitchen restaurant and modern conference space, they guarantee an enjoyable stay in Krakow.
The ibis budget Krakow Stare Miasto hotel is the perfect choice for those traveling to the capital of Lesser Poland and seeking good quality at an affordable price. Our main advantages include our perfect location right next to the railway station and sho pping center and being greeted by a welcoming smile. Breakfast is served in the form of a buffet. A great hotel and an even better price.
Overall 8.3 Excellent
Based on 6,774 reviews
All reviews
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- Couples
- Families
- Solo
- Business
Details
Reviews
Overall 8.3 Excellent
Based on 6,774 reviews
Service
9.6
Cleanliness
9.4
Location
9.4
Vibe
8.5
WiFi
8.3
Breakfast
7.7
Room
7.4
Service
9.5
Location
9.4
Vibe
8.4
Breakfast
7.6
WiFi
7.2
Room
7.1
Service
9.7
Cleanliness
9.6
Location
8.6
Room
7.7
Breakfast
7.5
WiFi
6.8
Service
9.8
Cleanliness
9.6
Location
9.5
Vibe
8.3
Room
8.2
Breakfast
7.5
WiFi
7.1
Service
9.7
Cleanliness
9.5
Location
9.3
Breakfast
7.6
Room
7.4
The ibis budget Krakow Stare Miasto hotel is the perfect choice for those traveling to the capital of Lesser Poland and seeking good quality at an affordable price. Our main advantages include our perfect location right next to the railway station and sho pping center and being greeted by a welcoming smile. Breakfast is served in the form of a buffet. A great hotel and an even better price.
We are right next to the Poland boulevards with convenient access to Wawel Castle, Old Town and Kazimierz. Our location offers easy access to the airport and other important places in Krakow. Comfortable rooms, a spacious Ibis Kitchen restaurant, underground parking and the neighborhood of our fraternal hotel Novotel Krakow Centrum guarantees a pleasant stay in the royal city.
Overall 8.3 Excellent
Based on 4,604 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.0
Good
7.5
Pros: Location,clean,staff.
Excellent
9.2
Pros: All good including food. Service was excellent.
Excellent
10.0
Pros: Staff were helpful and friendly
Good
7.5
Pros: Good quality price
Good
7.5
Pros: The location was perfect. 5 minute walk to the Wawel and just a bit longer to the old Jewish quarter and the city centre. Breakfast was perfect. Much better than in most Ibises.
Excellent
9.2
Pros: Good location very close to Wawel and not too far from the Auditorium Maximum. Room sufficiently comfortable and clean. The breakfast was reasonable.
Excellent
10.0
Pros: The service was excellent. Very nice and helpful. I would like to mention the people working in the restaurant. I have never met such a nice waitress. Big thanks for making such friendly atmosphere.
Good
7.1
Pros: Basic as expected but comfortable except for the pillows! Clean good size room . Quiet. Hotel staff great
Excellent
9.2
Pros: Convenient and clean. Reasonable price.
Details
Reviews
Overall 8.3 Excellent
Based on 4,604 reviews
Location
9.2
Service
8.9
Breakfast
8.4
Cleanliness
8.3
Vibe
8.2
Bar
8.0
WiFi
7.5
Value
7.0
Room
6.6
Location
9.1
Service
9.0
Breakfast
8.7
Bar
8.3
Vibe
8.1
Value
6.9
Room
6.4
Location
9.4
Breakfast
8.8
Service
8.7
Cleanliness
8.0
Vibe
7.9
Value
7.2
Room
6.8
Location
9.1
Service
8.8
Breakfast
8.5
Cleanliness
8.0
Value
7.1
Food
7.0
Room
6.8
Location
9.1
Service
9.0
Breakfast
8.7
Cleanliness
8.6
Vibe
7.9
Food
7.3
Value
7.1
Room
6.5
5.0 Okay
Pros:
Cons: Spider in the room
7.5 Good
Pros: Location,clean,staff.
Cons: Air conditioning,just not good enough in summer,room stifling hot and can’t open window because of mosquitoes,good for one night stay but no longer,we stayed 4 and was glad to go as weather was getting hotter and hotter but room was unbearable to stay in and sleep in.Shame as otherwise all is good.
9.2 Excellent
Pros: All good including food. Service was excellent.
Cons: Very dirty shower floor towel for use on second day was disappointing.
10.0 Excellent
Pros: Staff were helpful and friendly
Cons:
7.5 Good
Pros: Good quality price
Cons: Pity we do not have french news channel on TV for a French hotel chain
7.5 Good
Pros: The location was perfect. 5 minute walk to the Wawel and just a bit longer to the old Jewish quarter and the city centre. Breakfast was perfect. Much better than in most Ibises.
Cons: Housekeeping should think about giving some more effort in cleaning the bathrooms. Ours wasn't too clean. I'm sorry I have to say that. The floor of our bathroom hadn't had a proper wash (not just a sweep) for quite a while.
9.2 Excellent
Pros: Good location very close to Wawel and not too far from the Auditorium Maximum. Room sufficiently comfortable and clean. The breakfast was reasonable.
Cons: Certainly overpriced ! It would be nice to have tea and coffee available in the room.
10.0 Excellent
Pros: The service was excellent. Very nice and helpful. I would like to mention the people working in the restaurant. I have never met such a nice waitress. Big thanks for making such friendly atmosphere.
Cons: There is nothing to complain about.
7.1 Good
Pros: Basic as expected but comfortable except for the pillows! Clean good size room . Quiet. Hotel staff great
Cons: Pillows Restaurant pretty useless but good breakfast
9.2 Excellent
Pros: Convenient and clean. Reasonable price.
Cons:
We are right next to the Poland boulevards with convenient access to Wawel Castle, Old Town and Kazimierz. Our location offers easy access to the airport and other important places in Krakow. Comfortable rooms, a spacious Ibis Kitchen restaurant, underground parking and the neighborhood of our fraternal hotel Novotel Krakow Centrum guarantees a pleasant stay in the royal city.
A stay at Wyspianski Hotel places you in the heart of Krakow, within a 10-minute walk of St. Mary's Basilica and Cloth Hall. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 3,848 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.8
Pros: Location
Good
7.0
Pros: perfect location, clean and spacious room, good value for money, friendly staff
Excellent
9.6
Pros: Hotel was amazing with professional and nice staff.
Excellent
9.2
Pros: Very well located. Clean comfortable rooms.
Excellent
10.0
Pros: Location!
Value for money!
Staff is extremely welcoming!
Excellent
8.8
Pros: The room is big and comfortable, really modern furniture, the position of the hotel is really close to the city center and to the bus station and the staff was nice.
Excellent
10.0
Pros: Have been staying at this hotel for the past 15 years during my visits to Krakow. Clean and consistent. The restaurant has the best mushroom soup and potato pancakes in the city. I've tried many and return here regularly. During hot months, they can provide a fan to take the edge off. Very few hotels have AC, plan accordingly. Location to Old Town is excellent. Out the door, straight and you are in the heart of this magical city.
Good
7.7
Pros: The hotel accommodated a move to third floor, but still many street and party noises!
Good
7.9
Pros: Breakfast was good , the bed was very comfy
Excellent
10.0
Pros: Big room, clean. Short distance to the center of the city.
Excellent
9.2
Pros: The location was excellent it was only a 2 minute walk to the square in Old Town. The staff were friendly as very helpful and will book transfer from hotel if requested, the hotel was spotless. The double room was a good size.
Excellent
10.0
Pros: Right in the heart of city center.
Details
Reviews
Overall 8.2 Excellent
Based on 3,848 reviews
Location
9.4
Service
8.4
WiFi
7.7
Breakfast
6.5
Value
6.5
Room
6.1
Comfort
4.0
Location
8.9
Service
8.4
Breakfast
6.3
Value
5.7
Room
5.2
Comfort
3.2
Location
9.6
Cleanliness
9.2
Service
8.6
Value
6.4
Room
6.2
Breakfast
6.1
Comfort
3.6
Location
9.4
Vibe
6.0
Room
5.4
Comfort
4.1
Location
9.2
Room
4.6
8.8 Excellent
Pros: Location
Cons: Lack of air conditioning. Noisy outside in early morning
7.0 Good
Pros: perfect location, clean and spacious room, good value for money, friendly staff
Cons: really uncomfortable bed, tiny shower
9.6 Excellent
Pros: Hotel was amazing with professional and nice staff.
Cons:
9.2 Excellent
Pros: Very well located. Clean comfortable rooms.
Cons: Shower was small. No refrigerator.
10.0 Excellent
Pros: Location!
Value for money!
Staff is extremely welcoming!
Cons: Did not offer mulled wine at the bar :(
8.8 Excellent
Pros: The room is big and comfortable, really modern furniture, the position of the hotel is really close to the city center and to the bus station and the staff was nice.
Cons: There is no air conditioning but the window has a mosquito net so you can keep it open.
10.0 Excellent
Pros: Have been staying at this hotel for the past 15 years during my visits to Krakow. Clean and consistent. The restaurant has the best mushroom soup and potato pancakes in the city. I've tried many and return here regularly. During hot months, they can provide a fan to take the edge off. Very few hotels have AC, plan accordingly. Location to Old Town is excellent. Out the door, straight and you are in the heart of this magical city.
Cons: I'm a repeat customer and do not have any dislikes.
7.7 Good
Pros: The hotel accommodated a move to third floor, but still many street and party noises!
Cons:
7.9 Good
Pros: Breakfast was good , the bed was very comfy
Cons: N/A
10.0 Excellent
Pros: Big room, clean. Short distance to the center of the city.
Cons:
9.2 Excellent
Pros: The location was excellent it was only a 2 minute walk to the square in Old Town. The staff were friendly as very helpful and will book transfer from hotel if requested, the hotel was spotless. The double room was a good size.
Cons: I booked a double room and a twin room both cost the same price however the twin room was tiny, there was bearly enough room for 2 adults. Also the twin room was facing a party hostel which meant it was noisy outside at night.
10.0 Excellent
Pros: Right in the heart of city center.
Cons:
A stay at Wyspianski Hotel places you in the heart of Krakow, within a 10-minute walk of St. Mary's Basilica and Cloth Hall. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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