Best Jerusalem hotels near Church of the Holy Sepulchre
A stay at Leonardo Plaza Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 9.2 Excellent
Based on 4,137 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: They were absolutely fantastic. Every part of my stay
Excellent
8.3
Pros: Great location, lovely pool and nice breakfast. Gym was well equipped. The front desk staff and manager were very friendly.
Excellent
8.2
Pros: Overall it was very great,
Excellent
9.0
Pros: Close proximity to the Old City..... most places to see were within walking distance. The gym, though not massive, was adequate for a decent workout. We seemed to be the only ones using it even during the busy Shabbat periods. The restaurant was amazing, very lovely food!!! The staff went the extra mile to make our stay exceptional
Excellent
9.2
Pros: Location is excellent, 5 minutes walking to the city center and to mamila, close to the western wall. Staff service is good. Room service and cleaning are good. Room is comfortable and there is refrigerator, electric kettle plus tea and coffee and bottles of water. Breakfast is excellent. Swimming pool is very good.
Excellent
9.2
Pros: The location was excellent, the staff very attentive and helpful. We enjoyed our stay very much.
Excellent
9.6
Pros: Excellent breakfast. Good location not too far from Jaffa Gate - but I had an elderly relative with me who found the walk up the hill a bit challenging. Other than that it was great.
Excellent
9.6
Pros: The bed was very comfortable the food excellent the staff was amazing Ronit Elispur, guest relations manager treated us like royalty!
Excellent
10.0
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Excellent
10.0
Pros: amazing staff, beautiful hotel, perfect location
Excellent
10.0
Pros: Had a wonderful experience. Everything was great.
Excellent
10.0
Pros: Lavish Buffet Breakfast. Tons of variety!!
Details
Reviews
Overall 9.2 Excellent
Based on 4,137 reviews
Breakfast
9.2
Location
8.9
Service
8.8
Food
8.3
Pool
7.3
Room
6.8
Cleanliness
6.2
Amenities
4.8
Value
4.6
WiFi
4.3
Bar
3.8
Breakfast
9.2
Location
9.2
Service
8.4
Pool
7.1
Room
6.5
Amenities
4.8
Value
4.8
Vibe
4.5
Breakfast
9.2
Location
9.0
Service
8.6
Food
7.6
Room
6.1
Cleanliness
5.3
Amenities
4.6
Vibe
4.4
Value
3.8
Breakfast
9.2
Location
9.0
Service
8.8
Room
6.0
Vibe
5.2
Service
8.9
10.0 Excellent
Pros: They were absolutely fantastic. Every part of my stay
Cons:
8.3 Excellent
Pros: Great location, lovely pool and nice breakfast. Gym was well equipped. The front desk staff and manager were very friendly.
Cons: The facilities are a little outdated. The concierge was also not super helpful with getting us a taxi when we checked out but not a big deal.
8.2 Excellent
Pros: Overall it was very great,
Cons: For an environment that is very comfortable it would've been nice to have had amenities like water and fruit, or at least water extended in the room each day of the stay
9.0 Excellent
Pros: Close proximity to the Old City..... most places to see were within walking distance. The gym, though not massive, was adequate for a decent workout. We seemed to be the only ones using it even during the busy Shabbat periods. The restaurant was amazing, very lovely food!!! The staff went the extra mile to make our stay exceptional
Cons:
9.2 Excellent
Pros: Location is excellent, 5 minutes walking to the city center and to mamila, close to the western wall. Staff service is good. Room service and cleaning are good. Room is comfortable and there is refrigerator, electric kettle plus tea and coffee and bottles of water. Breakfast is excellent. Swimming pool is very good.
Cons: High price. There's no free parking.
9.2 Excellent
Pros: The location was excellent, the staff very attentive and helpful. We enjoyed our stay very much.
Cons: The hotel is a bit old, requires innovation.
9.6 Excellent
Pros: Excellent breakfast. Good location not too far from Jaffa Gate - but I had an elderly relative with me who found the walk up the hill a bit challenging. Other than that it was great.
Cons:
9.6 Excellent
Pros: The bed was very comfortable the food excellent the staff was amazing Ronit Elispur, guest relations manager treated us like royalty!
Cons: Well only a better price.
10.0 Excellent
Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja
Cons: Todo bien
10.0 Excellent
Pros: amazing staff, beautiful hotel, perfect location
Cons:
10.0 Excellent
Pros: Had a wonderful experience. Everything was great.
Cons:
10.0 Excellent
Pros: Lavish Buffet Breakfast. Tons of variety!!
Cons:
A stay at Leonardo Plaza Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Jerusalem Great Synagogue and Ben Yehuda Street. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
Overall 9.1 Excellent
Based on 2,053 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.1
Okay
5.8
Pros: building design and project execution. Enjoyed the photo/window exhibit downstairs, lovely atrium.
Excellent
9.7
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Okay
5.8
Good
6.0
Pros: Location is great. Well appointed rooms
Excellent
10.0
Pros: The design and artictexure was magnificent.
Excellent
9.0
Pros: Beautiful Rooms. Fabulous hotel. Wonderful stay. The two “doorman” are exceptionally good and smart and helpful and cheerful. Spacious comfortable rooms. Good bar (should have more choices of “fever-tree” though - I do not have any connection with “fever-tree”). The hotel was packed over the holiday period, but the staff were just superb.
Excellent
8.0
Pros: whisper quiet room excellent bed . the hotel has an excellent location . Food was tasty and delivered in a timely and courteous manner.
Okay
5.4
Good
7.1
Pros: We arrived after midnight and got a room with a balcony with view on a wall and the garbage of the kitchen. There was no swimming pool and the terrasse from the pictures was closed. The first evening we could not sleep before 3.30 am the next day due to the noise - when we talked to the staff no action was taken.
Details
Reviews
Overall 9.1 Excellent
Based on 2,053 reviews
Bar
9.4
Vibe
9.3
Location
9.3
Breakfast
8.9
Room
8.8
Comfort
8.7
Service
8.5
Amenities
8.0
WiFi
7.6
Value
3.0
Wellness
1.0
Location
9.1
Service
9.0
Breakfast
9.0
Vibe
9.0
Comfort
8.9
Room
8.6
Location
9.5
Room
8.7
Service
8.5
7.1 Good
Pros:
Cons: Service was not good
5.8 Okay
Pros: building design and project execution. Enjoyed the photo/window exhibit downstairs, lovely atrium.
Cons:
9.7 Excellent
Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.
Cons: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.
5.8 Okay
Pros:
Cons: Bad house keeping this time have to ask for everything several times with no follow up
6.0 Good
Pros: Location is great. Well appointed rooms
Cons: Service and staff attention on shabbat. Especially if we pay full price!
10.0 Excellent
Pros: The design and artictexure was magnificent.
Cons: Would like to see more deversity with different cultures
9.0 Excellent
Pros: Beautiful Rooms. Fabulous hotel. Wonderful stay. The two “doorman” are exceptionally good and smart and helpful and cheerful. Spacious comfortable rooms. Good bar (should have more choices of “fever-tree” though - I do not have any connection with “fever-tree”). The hotel was packed over the holiday period, but the staff were just superb.
Cons: Only marked down as the gym and roof-top swimming pool were closed. I wish we had known before booking. However, I would very happily stay again.
8.0 Excellent
Pros: whisper quiet room excellent bed . the hotel has an excellent location . Food was tasty and delivered in a timely and courteous manner.
Cons: The room was costly and we paid for a view of the old city . We were on the 3rd floor overlooking nothing save for an alley pf sorts . The Hotel was fun of chasidic Jews celebrating gSuccoth as we were . My guess is they were there for the week and we came just for the day .Three time we were asked if. we were guests of the hotel twice they asked for our names and room numbers .. Not a welcoming feeling .
5.4 Okay
Pros:
Cons: 1. Although the property marked as having a swimming pool- it hasn’t!!! 2. I booked a grand KING room and got a Twin 3. The minibar was filthy!!
7.1 Good
Pros: We arrived after midnight and got a room with a balcony with view on a wall and the garbage of the kitchen. There was no swimming pool and the terrasse from the pictures was closed. The first evening we could not sleep before 3.30 am the next day due to the noise - when we talked to the staff no action was taken.
Cons: The room with balcony but no view - not being possible to sit on a terrace, no garden, no swimming pool
Waldorf Astoria Jerusalem stands at the heart of Jerusalem, a few minutes' walk from Jaffa Gate, the entrance to the Old City. The magnificent structure was originally built in 1928 as one of the city's most beautiful and inspired architectural works. The original Arabesque embellished facade and grand marble staircase were meticulously preserved to meet Waldorf Astoria's esteemed reputation for excellence. The hotel comprises 226 rooms and suites of unadulterated luxury, boasting a long list of amenities, two fine-dining restaurants offering a diverse selection of quality dishes and 12 meetings and events facilities to accommodate all needs - from small business meetings or social events to large-scale conventions and romantic weddings. Complimentary internet access is available in all guest rooms and throughout the public areas of the hotel. Stay in contemporary elegance at the Waldorf Astoria Jerusalem hotel and experience the signature Waldorf Astoria service, an extension of the legendary personal service principles.
A stay at King David Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Mamilla Mall and Jerusalem Great Synagogue. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Overall 9.1 Excellent
Based on 1,623 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Great old time luxury. Great bathroom too, with separate water closet, walk in shower stall, separate bath tub and tv in the mirror.
Excellent
8.0
Pros: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast
Good
7.1
Pros: Personal and services are at a high level.
Excellent
9.6
Pros: Wonderful location. Easy walk to Jaffa Gate, shopping, restaurants. Upscale area. Great service. Beautiful pool. The breakfast buffet is lavish and included. Meals at the other indoor-outdoor restaurant were very good. Excellent service. No complaints.
Good
7.1
Pros: The rooms and location
Excellent
10.0
Pros: Congratultion!Great staff!!
Good
7.0
Details
Reviews
Overall 9.1 Excellent
Based on 1,623 reviews
Location
9.6
Pool
9.1
Breakfast
8.9
Comfort
8.3
Service
7.8
Amenities
7.6
Vibe
7.2
Room
7.2
Bar
5.0
Value
4.4
Location
9.7
Service
7.3
Room
6.5
Location
9.7
Service
8.2
Vibe
6.4
Room
6.2
10.0 Excellent
Pros: Great old time luxury. Great bathroom too, with separate water closet, walk in shower stall, separate bath tub and tv in the mirror.
Cons:
8.0 Excellent
Pros: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast
Cons: The hotel is starting to look its age and needs some upgrading.
7.1 Good
Pros: Personal and services are at a high level.
Cons: The hotel, although it is the best hotel in the country, has very old equipment and small rooms.
9.6 Excellent
Pros: Wonderful location. Easy walk to Jaffa Gate, shopping, restaurants. Upscale area. Great service. Beautiful pool. The breakfast buffet is lavish and included. Meals at the other indoor-outdoor restaurant were very good. Excellent service. No complaints.
Cons: Expensive.
7.1 Good
Pros: The rooms and location
Cons: As it was Friday there was no International food on offer at the hotel. And as not of the local faith, (and our first visit to Israel) we were not invited to dine in the main restaurant with only cold food on offer - and this fare didn't appeal to our children. We were treated very much like outsiders, we were tolerated so to say - which is not ok as we were paying high prices and this is a five star hotel - which should provide services to all their guests and at the very least pre-warn any hotel guests ahead of their stay as to what (if any!) dining facilitates are to be on offer during their stay and make alternative arrangements for their valued (?) guests. In summary this experience / treatment was a bit of a shock.
10.0 Excellent
Pros: Congratultion!Great staff!!
Cons:
7.0 Good
Pros:
Cons: It is very loud / noisy.
A stay at King David Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Mamilla Mall and Jerusalem Great Synagogue. Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Isrotel Orient sets new standards of design and service at the heart of Jerusalem, surrounded by historical sites, restaurants and shops.Set in the German Colony the five star property includes a main new building with 204rooms and suites and additional two restored buildings from the 19th century with 39 rooms. Our guests can enjoy two pools, luxurious spa, two Kosher restaurants, executive floors and an outstanding conference and event venue. We offer complimentary WIFI to all our guests.
Overall 9.0 Excellent
Based on 2,939 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: Great food. Lovely staff. Gorgeous decor and hotel.
Excellent
10.0
Pros: Located in excellent location with beautiful view.
Brakffest is outstanding, I never sow so many options
I didn’t have a chance to use the Spa health club and
Pools but I’ve heard that it’s one of the best, I definitely recommend to try this hotel
Excellent
9.6
Pros: Everything great
Excellent
10.0
Pros: Beatiful Hotel. Very Clean and friendly staff. Location was ideal, in that it was close to the centre / old city, yet one didn't have to experience the Hassle and Bustle associated with the old city. Exceptionally comfortable bed.
Excellent
9.6
Pros: Everything great
Good
7.7
Pros: Breakfast was amazing
Excellent
9.6
Pros: Loved the breakfast. Beautiful food and staffing.
Excellent
9.6
Pros: Great food, great location and friendly staff, but it is very expensive. Even parking was costly
Details
Reviews
Overall 9.0 Excellent
Based on 2,939 reviews
Bar
10.0
Vibe
9.6
Breakfast
8.4
Location
8.3
Amenities
8.1
Room
8.0
Service
7.5
Pool
6.5
Wellness
6.2
Value
2.6
Vibe
9.6
Amenities
8.4
Location
8.3
Breakfast
8.1
Room
6.9
Service
6.8
Pool
6.7
Food
5.3
Value
2.1
Vibe
9.1
Breakfast
8.6
Location
8.5
Amenities
7.7
Service
7.5
Room
7.4
Pool
6.6
Cleanliness
6.2
9.6 Excellent
Pros: Great food. Lovely staff. Gorgeous decor and hotel.
Cons:
10.0 Excellent
Pros: Located in excellent location with beautiful view.
Brakffest is outstanding, I never sow so many options
I didn’t have a chance to use the Spa health club and
Pools but I’ve heard that it’s one of the best, I definitely recommend to try this hotel
Cons:
9.6 Excellent
Pros: Everything great
Cons: Too expensive
10.0 Excellent
Pros: Beatiful Hotel. Very Clean and friendly staff. Location was ideal, in that it was close to the centre / old city, yet one didn't have to experience the Hassle and Bustle associated with the old city. Exceptionally comfortable bed.
Cons: The lobby bar could open earlier.
9.6 Excellent
Pros: Everything great
Cons: Bit pricey
7.7 Good
Pros: Breakfast was amazing
Cons: Customer service
9.6 Excellent
Pros: Loved the breakfast. Beautiful food and staffing.
Cons: We were there during a holy holiday. The staff did a remarkable job with such a large group. We only experienced one instance where we were not waited on in the rooftop bar. Otherwise everyone was attentive and cheerful.
9.6 Excellent
Pros: Great food, great location and friendly staff, but it is very expensive. Even parking was costly
Cons: Noisy dinning room.
Isrotel Orient sets new standards of design and service at the heart of Jerusalem, surrounded by historical sites, restaurants and shops.Set in the German Colony the five star property includes a main new building with 204rooms and suites and additional two restored buildings from the 19th century with 39 rooms. Our guests can enjoy two pools, luxurious spa, two Kosher restaurants, executive floors and an outstanding conference and event venue. We offer complimentary WIFI to all our guests.
When you stay at Leonardo Jerusalem in Jerusalem, you'll be in the historical district, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has 0 square feet (00 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 4,565 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Location, location and excellent location
Excellent
9.2
Pros: Friendly staff, great Israeli breakfast and an amazing Shabat dinner! Close to the Old City, a 10-15 min. walk. We were upgraded to a room with a balcony with a spectacular view. We can recomend the Hotel and will return our selves.
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: I like the breakfast
Excellent
8.3
Pros: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride
Mediocre
2.0
Pros: Nothing
Excellent
10.0
Pros: The sercice was very good
Mediocre
3.1
Pros: The location was about the only thing going for this place.
Mediocre
3.8
Pros: Nothing this is barely a 2 star hotel but with 4 star prices.
Excellent
10.0
Pros: Everything was amazing, we make great time!
Details
Reviews
Overall 8.9 Excellent
Based on 4,565 reviews
Service
8.6
Breakfast
8.3
Location
8.3
Food
7.6
Room
6.7
WiFi
6.4
Value
5.5
Breakfast
8.4
Location
8.4
Service
8.3
Cleanliness
5.8
Value
5.6
Room
5.5
Vibe
4.7
Pool
4.3
Service
8.9
Location
8.6
Breakfast
8.4
Cleanliness
6.1
Room
5.7
Pool
4.5
Vibe
4.4
Value
4.4
Service
8.2
Room
5.7
10.0 Excellent
Pros: Location, location and excellent location
Cons:
9.2 Excellent
Pros: Friendly staff, great Israeli breakfast and an amazing Shabat dinner! Close to the Old City, a 10-15 min. walk. We were upgraded to a room with a balcony with a spectacular view. We can recomend the Hotel and will return our selves.
Cons: The sunbeds were dirty and should have been washed every day!
1.0 Poor
Pros: Nothing
Cons: Everything
10.0 Excellent
Pros: I like the breakfast
Cons:
8.3 Excellent
Pros: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride
Cons: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived
2.0 Mediocre
Pros: Nothing
Cons: Everything
10.0 Excellent
Pros: The sercice was very good
Cons:
3.1 Mediocre
Pros: The location was about the only thing going for this place.
Cons: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!
3.8 Mediocre
Pros: Nothing this is barely a 2 star hotel but with 4 star prices.
Cons: Staff arrogant and rude. Many problems with parking requiring a daily heated argument. Food low quality. Egg guy rude. The room was dirty and I left some paper pieces that were there when we checked in and stayed there 4 days. Maintenance horrible. I would avoid this hotel like the plague.
10.0 Excellent
Pros: Everything was amazing, we make great time!
Cons:
When you stay at Leonardo Jerusalem in Jerusalem, you'll be in the historical district, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Planning an event in Jerusalem? This hotel has 0 square feet (00 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Mamilla Hotel - The Leading Hotels of The World, you'll be centrally located in Jerusalem, just a 3-minute walk from Mamilla Mall and 6 minutes by foot from Jaffa Gate. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jerusalem? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 2,686 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: The breakfast was excellent and the staff friendly. Great location near the Old town
Okay
5.8
Pros: The position
Excellent
9.6
Pros: Stephane, concierge, was very helpfull. We thank you so much for all your suggestions such as restaurants and guide to visit the old city. Et le tout en français ! Merci Stepnane.
Okay
5.8
Pros: Localization, breakfest,
Good
7.9
Pros: Great location
Excellent
9.7
Pros: Shabbat dinner.
Good
6.0
Pros: The location of the hotel is fantastic. The architecture is breathtaking. Lovely appointed rooms. Outstanding breakfast.
Excellent
10.0
Pros: Location, friendly staff, great breakfast
Details
Reviews
Overall 8.9 Excellent
Based on 2,686 reviews
Location
9.6
Vibe
8.6
Service
8.2
Breakfast
7.9
WiFi
7.8
Bar
7.6
Amenities
7.4
Wellness
7.0
Room
6.5
Food
6.1
Cleanliness
5.0
Comfort
4.2
Value
3.5
Location
9.6
Service
8.7
Vibe
8.3
Breakfast
8.0
Food
5.8
Room
5.3
Cleanliness
5.2
Comfort
3.7
Value
3.4
Pool
2.6
Location
9.8
Service
8.2
Vibe
7.9
Breakfast
7.4
Amenities
7.1
Room
5.9
Food
5.6
Cleanliness
5.0
Comfort
4.4
Room
5.7
9.6 Excellent
Pros: The breakfast was excellent and the staff friendly. Great location near the Old town
Cons:
5.8 Okay
Pros: The position
Cons: 1 The staff were generally unfriendly lazy and incompetent. 2 The food was worse than poor. 3 The lighting in the rooms was poor. 4 The lounge was cold and dark. 5 The Executive lounge was awful 6 Staff in general were unhelpful, surly and uncaring.
9.6 Excellent
Pros: Stephane, concierge, was very helpfull. We thank you so much for all your suggestions such as restaurants and guide to visit the old city. Et le tout en français ! Merci Stepnane.
Cons:
5.8 Okay
Pros: Localization, breakfest,
Cons: Bathroom, restaurants,low lights in room. Few outlets and there are in wrong places
7.9 Good
Pros: Great location
Cons: Did not live up to our expectations. We heard a lot of noise from the street and mall.
9.7 Excellent
Pros: Shabbat dinner.
Cons: Bathroom layout is awkward.
6.0 Good
Pros: The location of the hotel is fantastic. The architecture is breathtaking. Lovely appointed rooms. Outstanding breakfast.
Cons: The concierge was rude. I had requested a driver from the hotel pick me up from the airport and received confirmation that this was going to happen. Upon arrival from a long flight, there was no driver and I had to take a taxi to the hotel. The concierge then told me that it was my fault that the driver did not pick me up and that he would not send a driver without knowing that I could "pay" for the driver first. In a hotel where the rooms cost well over $1000 US a night, it is insulting that the hotel will not send a driver without accessing whether or not I am capable of paying the driver first. The hotel has 5* amenities, but the staff does not offer 5* service.
10.0 Excellent
Pros: Location, friendly staff, great breakfast
Cons:
With a stay at Mamilla Hotel - The Leading Hotels of The World, you'll be centrally located in Jerusalem, just a 3-minute walk from Mamilla Mall and 6 minutes by foot from Jaffa Gate. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jerusalem? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. Self parking (subject to charges) is available onsite.
With a stay at Leonardo Boutique Jerusalem in Jerusalem (Jerusalem City Centre), you'll be a 4-minute walk from Ben Yehuda Street and 11 minutes by foot from Garden Tomb. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8.9 Excellent
Based on 2,515 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: The elderly people from the staff are super helpful, polite and sweet. Generally the younger ones are horrible. Very rude. Location is quite good. Close to nice restaurants.
Good
7.5
Pros: Location was great. Room was very comfortable but noisy. Bed was great.We did love the jacuzzi outside. That was a nice plus after a long day of walking. Staff was also great.
Excellent
9.6
Pros: Perfect location we were able to visit walking . The staff was very kind .
Excellent
8.8
Pros: The manager and staff went out of their way to make us feel special.
Excellent
8.3
Pros: Clean rooms in well located hotel. Close to different old gates.
Excellent
8.0
Pros: Great breakfast and fairly new and modern hotel. Pierre from the reception was my absolute star and my saving grace! I escaped from my previous horrible accommodation and was very grateful to have found Leonardo Boutique. I was exhausted and stressed out when I arrived at Leonardo Boutique and Pierre took such good care of me. He gave me one of the best rooms and consulted me with tours and other stuff during my stay. Thanks a million, Pierre! You are Godsend! Khalil from breakfast was very kind, attentive and pleasant. Thank you, Khalil! Free coffee and tea in the lounge room downstairs at any time (except for sabbath of course) were fantastic! The bed was great! Big and comfortable. Location of the hotel was perfect! Everything within walking distance... the Jaffa Gate, thus to the Old City of Jerusalen, the Tram, Jaffa Street, Ben Yehuda Street with all kinds of eateries and shops, and many more.
Good
6.7
Pros: Great location. Comfortable room. Let down by some reception and waiting staff
Details
Reviews
Overall 8.9 Excellent
Based on 2,515 reviews
Vibe
9.1
Service
9.1
Location
8.9
Breakfast
8.4
Wellness
8.0
Room
7.9
Comfort
7.8
WiFi
5.9
Pool
0.7
Service
8.9
Location
8.4
Breakfast
7.8
Room
6.9
Cleanliness
6.2
Pool
0.5
Vibe
9.0
Service
8.9
Breakfast
8.6
Location
8.4
Comfort
8.2
Room
7.9
Service
8.9
9.6 Excellent
Pros: The elderly people from the staff are super helpful, polite and sweet. Generally the younger ones are horrible. Very rude. Location is quite good. Close to nice restaurants.
Cons: No dinner at the restaurant. Unfriendly staff - the young ones, really rude!!
7.5 Good
Pros: Location was great. Room was very comfortable but noisy. Bed was great.We did love the jacuzzi outside. That was a nice plus after a long day of walking. Staff was also great.
Cons: Breakfast was not good. No fresh juices, stale bread and pastries. Fruit was not good. Wait for eggs took too long. It is a nice hotel but the price is quite high for what you get. There were a few things missing or not working in the room. Took some time to fix it but they did in the end.
9.6 Excellent
Pros: Perfect location we were able to visit walking . The staff was very kind .
Cons:
8.8 Excellent
Pros: The manager and staff went out of their way to make us feel special.
Cons: Wish they had a shabbos meal
8.3 Excellent
Pros: Clean rooms in well located hotel. Close to different old gates.
Cons:
8.0 Excellent
Pros: Great breakfast and fairly new and modern hotel. Pierre from the reception was my absolute star and my saving grace! I escaped from my previous horrible accommodation and was very grateful to have found Leonardo Boutique. I was exhausted and stressed out when I arrived at Leonardo Boutique and Pierre took such good care of me. He gave me one of the best rooms and consulted me with tours and other stuff during my stay. Thanks a million, Pierre! You are Godsend! Khalil from breakfast was very kind, attentive and pleasant. Thank you, Khalil! Free coffee and tea in the lounge room downstairs at any time (except for sabbath of course) were fantastic! The bed was great! Big and comfortable. Location of the hotel was perfect! Everything within walking distance... the Jaffa Gate, thus to the Old City of Jerusalen, the Tram, Jaffa Street, Ben Yehuda Street with all kinds of eateries and shops, and many more.
Cons: Not cheap, but hey, welcome to Jerusalem
6.7 Good
Pros: Great location. Comfortable room. Let down by some reception and waiting staff
Cons:
With a stay at Leonardo Boutique Jerusalem in Jerusalem (Jerusalem City Centre), you'll be a 4-minute walk from Ben Yehuda Street and 11 minutes by foot from Garden Tomb. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A stay at American Colony Hotel The Leading Hotels of the World places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 8.9 Excellent
Based on 2,057 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.6
Pros: We loved the history, style, location of the American Colony Hotel. Loved that there was a buzzer to ring for the "poolboy" - gotta love that! Our room was perfect - very large/spacious/comfortable. We could easily walk from our hotel to the Old City. The breakfast was HUGE, and it was charming to sit in the courtyard. Make sure to have a cocktail at the summer bar. The hotel arranged for us to do a Masada/Dead Sea tour...very easy & a must see!
Excellent
10.0
Pros: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.
Excellent
9.0
Pros: Staff were very obliging They arranged an excellent driver for us who could not have been more helpful. After we had checked out they let us back later in the day for a swim Very accommodating
Good
7.0
Pros: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.
Excellent
10.0
Pros: The rooms and architecture. Felt like old Jerusalem vs. modern hotels.
Excellent
10.0
Pros: beautiful premises, courtyard, garden and pool, very comfortable rooms and beddings, great atmosphere in the evening bar.
Excellent
9.2
Pros: I loved the garden and the swimming pool. The hotel was in a good position and had a lovely old world feel. We were upgraded for our first night which made a huge difference and the staff kindly found a room with twin beds for us for the second and third nights which helped my husband who wasn’t very well.
Excellent
9.6
Pros: Wonderful atmosphere
Excellent
8.8
Pros: The hotel was in lovely surroundings, with beautiful gardens close to the old City in Jerusalem, about 15 minutes walk. The meals we had in the restaurant and garden bar were very good.
Details
Reviews
Overall 8.9 Excellent
Based on 2,057 reviews
Bar
9.4
Vibe
9.0
Amenities
8.9
Wellness
8.6
Location
8.4
Pool
8.3
WiFi
8.1
Service
7.8
Breakfast
7.2
Room
7.2
Value
3.6
Vibe
9.0
Amenities
9.0
Location
8.3
Pool
8.0
Service
7.7
Breakfast
6.8
Room
6.7
Value
3.1
Amenities
9.1
Vibe
8.9
Pool
8.6
Location
8.3
Service
7.8
Room
7.1
Breakfast
6.8
Comfort
6.6
Value
3.4
Vibe
8.7
Pool
8.5
Location
7.9
Food
7.5
Service
7.3
Room
6.3
9.6 Excellent
Pros: We loved the history, style, location of the American Colony Hotel. Loved that there was a buzzer to ring for the "poolboy" - gotta love that! Our room was perfect - very large/spacious/comfortable. We could easily walk from our hotel to the Old City. The breakfast was HUGE, and it was charming to sit in the courtyard. Make sure to have a cocktail at the summer bar. The hotel arranged for us to do a Masada/Dead Sea tour...very easy & a must see!
Cons: We were in town during high holidays so many things were closed...
10.0 Excellent
Pros: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.
Cons:
9.0 Excellent
Pros: Staff were very obliging They arranged an excellent driver for us who could not have been more helpful. After we had checked out they let us back later in the day for a swim Very accommodating
Cons:
7.0 Good
Pros: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.
Cons: Tapware difficult to moderate (hot/cold, quantity/flow of water), towels not so plush, amenities in the bathroom subpar (smell [like disinfectant], wrapping soulless), business center not open 24/7 as indicated without explicitely having to ask, pool opening hours (only until 18.00).
10.0 Excellent
Pros: The rooms and architecture. Felt like old Jerusalem vs. modern hotels.
Cons:
10.0 Excellent
Pros: beautiful premises, courtyard, garden and pool, very comfortable rooms and beddings, great atmosphere in the evening bar.
Cons:
9.2 Excellent
Pros: I loved the garden and the swimming pool. The hotel was in a good position and had a lovely old world feel. We were upgraded for our first night which made a huge difference and the staff kindly found a room with twin beds for us for the second and third nights which helped my husband who wasn’t very well.
Cons: The staff very kindly found a private tour guide to show us Jerusalem for 5 hours on the first morning of our stay with very little notice but it did concern us that this tour which cost 300 dollars had to be paid to the hotel official in cash and no receipt or invoice for the payment was issued. In the past when a hotel has organised such a tour for us we have either paid the guide directly or paid the hotel using a credit card and been supplied with a proper invoice. On the second morning we organised a private tour independently to visit Bethlehem and it cost less than half of the price.
9.6 Excellent
Pros: Wonderful atmosphere
Cons:
8.8 Excellent
Pros: The hotel was in lovely surroundings, with beautiful gardens close to the old City in Jerusalem, about 15 minutes walk. The meals we had in the restaurant and garden bar were very good.
Cons: The electrics in the room need upgrading as some were loose. The bathroom was quite small. They were working on the kitchens. We had not prepaid for our breakfast, and this was served buffet style, at a single fixed high price, regardless of whether you wanted a simple continental style breakfast or a full cooked breakfast. In a hotel of this quality I would have expected more options for freshly cooked breakfast, and not a self service buffet.
A stay at American Colony Hotel The Leading Hotels of the World places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8.9 Excellent
Based on 1,520 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.8
Pros: Very nice hotel , excellent location. Lots to see around
Excellent
9.0
Pros: excellent place, outstanding quality breakfast (very wide offer!), kind stuff, high privacy. As Jerusalem visitor I appreciated closeness of historical Old city (20 minutes of calm walk). For evening or night sitting - the ground floor bar is beautiful, full of wonderful young people as a stuff. Very recommended for stay in Yerusalem.
Excellent
8.8
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Good
7.5
Pros: Position, large confortable bed,showers very good,breakfast,sauna,gym
Good
7.5
Pros: Well located comfortable rooms and good facilities. Excellent room cleaning staff. Hotel cheerfully arranged an early check-in for us.
Excellent
9.0
Excellent
10.0
Pros: Elegant, great location and friendly staff
Excellent
10.0
Pros: Excellent breakfast. Clean.
Excellent
9.2
Pros: the breakfast was plentiful but not as good as it used to be. The pool and spa facilities are great!
Details
Reviews
Overall 8.9 Excellent
Based on 1,520 reviews
Wellness
9.4
Location
9.4
Food
9.0
Service
8.8
Vibe
8.7
Breakfast
8.4
Amenities
8.4
Pool
8.3
Room
7.5
Comfort
7.2
Value
2.7
Location
9.3
Food
8.8
Service
8.8
Vibe
8.4
Amenities
8.2
Breakfast
8.1
Comfort
8.0
Room
7.6
Cleanliness
7.1
Location
9.5
Amenities
8.7
Vibe
8.4
Service
8.3
Breakfast
8.1
Pool
7.8
Room
7.6
Value
2.5
8.8 Excellent
Pros: Very nice hotel , excellent location. Lots to see around
Cons: Paid for breakfast with booking , The hotel did not accept the breakfast, Felt very shamed at the entrance of the breakfast when they sent me to the front desk, took a while until they found out it is there mistake, no compensation for the embarrassment . Felt very bad with the way the hotel takes care of mistakes they have made .
9.0 Excellent
Pros: excellent place, outstanding quality breakfast (very wide offer!), kind stuff, high privacy. As Jerusalem visitor I appreciated closeness of historical Old city (20 minutes of calm walk). For evening or night sitting - the ground floor bar is beautiful, full of wonderful young people as a stuff. Very recommended for stay in Yerusalem.
Cons: rooms would deserve reconstruction soon, especially bathrooms. They bear signs of wear and long time usage. Would be good for whole quality of the hotel. Also little bit wider offer of in dinning service (wider menu) would be great.
8.8 Excellent
Pros: Amazing Friday night Shabbat dinner, attentive staff. Well appointed rooms, but slightly on the small side.
Cons: Loved all.
7.5 Good
Pros: Position, large confortable bed,showers very good,breakfast,sauna,gym
Cons: Not clean, the corridors especially with the corners of dust ( u need other types of vacuum cleaners)
7.5 Good
Pros: Well located comfortable rooms and good facilities. Excellent room cleaning staff. Hotel cheerfully arranged an early check-in for us.
Cons: Allocated us the wrong type of room but corrected that when we pointed it out. Erroneously blocked several times the cost of the room on one of my credit cards. Breakfast staff cleared our breakfast before we had finished and the bar and food is unexciting.
9.0 Excellent
Pros:
Cons: Room not updated
10.0 Excellent
Pros: Elegant, great location and friendly staff
Cons: Outdoor pool was empty
10.0 Excellent
Pros: Excellent breakfast. Clean.
Cons:
9.2 Excellent
Pros: the breakfast was plentiful but not as good as it used to be. The pool and spa facilities are great!
Cons: the bed in room 776 is way to hard.
A stay at The Inbal Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and L.A. Meyer Institute for Islamic Art. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Abraham Hostel Jerusalem, you'll be centrally located in Jerusalem, a 4-minute walk from Machane Yehuda Market and a 2-minute drive from Garden Tomb. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8.8 Excellent
Based on 4,454 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
Good
7.9
Pros: The staff are superb. The location is great. Did I mentioned that the staff are superb?
Excellent
10.0
Pros: all, my best time in a hostel worldwide.
Excellent
10.0
Pros: Good location, lots of extras - breakfast, travel desk, shuttles. It makes travel a lot easier
Excellent
10.0
Pros: Fast efficient reception able to easily answer rapid fire questions to allow more time to get out and about to see the Old City. Easy access to the communal showers. Easy access to the breakfast and entertainment rooms.
Excellent
8.0
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Details
Reviews
Overall 8.8 Excellent
Based on 4,454 reviews
Location
9.4
Service
9.0
Bar
9.0
WiFi
8.9
Vibe
8.7
Amenities
8.2
Breakfast
7.8
Cleanliness
7.1
Value
6.9
Room
6.8
Location
9.5
Bar
9.1
Service
8.9
Amenities
8.5
Vibe
8.4
Breakfast
8.0
Cleanliness
7.1
Food
7.0
Room
6.4
Location
9.5
Service
9.2
Amenities
8.5
Vibe
8.1
Breakfast
7.7
Room
5.3
Service
9.1
Location
9.1
Vibe
8.3
Breakfast
7.9
Amenities
7.7
Cleanliness
7.0
Room
6.1
7.9 Good
Pros: The staff are superb. The location is great. Did I mentioned that the staff are superb?
Cons: The building is older and many small things are in need of repair — bed rails, sink faucets, and so on. There are no lockers big enough for a carry-on suitcase or pack, so you need a cable and lock to secure your luggage. There are small lockers in-room, but the are the size of a school locker. There is a bit of a hard sell to take their tours. There is no quiet place to sit to read, chat, work: the lounge is a bar every night, with fairly loud music.
10.0 Excellent
Pros: all, my best time in a hostel worldwide.
Cons: perhaps connect to Airport ben gurion
10.0 Excellent
Pros: Good location, lots of extras - breakfast, travel desk, shuttles. It makes travel a lot easier
Cons:
10.0 Excellent
Pros: Fast efficient reception able to easily answer rapid fire questions to allow more time to get out and about to see the Old City. Easy access to the communal showers. Easy access to the breakfast and entertainment rooms.
Cons: Nothing
8.0 Excellent
Pros:
Cons: Check-out. I was in a real hurry because a van was waiting to take me to Tel Aviv. Desk clerk gave me a hard time. Told me I had to wait to check out. I just gave him the keys and left. I paid in advance so I don't know why he had to spend time with me.
With a stay at Abraham Hostel Jerusalem, you'll be centrally located in Jerusalem, a 4-minute walk from Machane Yehuda Market and a 2-minute drive from Garden Tomb. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Overall 8.8 Excellent
Based on 1,510 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.7
Pros: Front desk staff very kindly allowed us to check out late the day of our plane -- 8 pm. Thanks!
Breakfast was very good.
Lobby lounge is very nice.
Good
6.0
Pros: Free breakfast, lots of choices.
Okay
5.0
Pros: Executive bar, generally helpful staff, swimming pool,
Excellent
8.0
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Mediocre
2.5
Pros: The Dan Panorama Jerusalem is in a great location. The room was spotlessly clean and comfortable. It is an easy walk to The Kotel and the Old City. Also close to the First Station where there are lovely restaurants. We would stay there again should we visit Jerusalem.
Excellent
8.2
Pros: very good breakfasts
Excellent
9.2
Pros: It is a very good hotel.It was a good breakfast
Okay
4.2
Pros: Location
Excellent
9.2
Pros: The location was good, the room was comfortable and spacious
Excellent
9.2
Pros: Excellent location Very nice room and bathroom.
Details
Reviews
Overall 8.8 Excellent
Based on 1,510 reviews
Location
9.7
Cleanliness
8.5
Food
8.5
Room
8.4
Service
8.4
Breakfast
7.9
Comfort
7.4
Value
7.3
Pool
6.2
WiFi
5.0
Wellness
2.5
Location
9.5
Room
8.2
Comfort
7.4
Breakfast
7.0
Value
6.9
Service
6.9
Pool
6.5
Location
9.8
Breakfast
8.2
Service
8.1
Room
7.7
Pool
5.3
5.7 Okay
Pros: Front desk staff very kindly allowed us to check out late the day of our plane -- 8 pm. Thanks!
Breakfast was very good.
Lobby lounge is very nice.
Cons: Most of the staff seemed like they didn't want to be there. Our rooms were barely made up (wet towels left on floor). Air conditioner took a long time to get room cool. Rooms are very small. No concierge.
6.0 Good
Pros: Free breakfast, lots of choices.
Cons: They would not let me bring my bicycle into my room. No reason was given, just that it was not allowed by security.
5.0 Okay
Pros: Executive bar, generally helpful staff, swimming pool,
Cons: The food in the evening was of a very poor quality and was exceptionally expensive (the manager tried to charge us 270 shekels for what was only slightly better than school dinners). We refused to pay since the quality and choice was poor. The dining room is more like a canteen than anything else. All food was placed on tables around the outside walls of the room, so serving staff wanting to fill up the serving dishes had to constantly interrupt guests trying to serve themselves. It was busy and thus the 'system' was chaotic and the room very noisy.
8.0 Excellent
Pros: However there was no concierge at the Dan in Jerusalem
And there was one available at the Dan in TA. That was helpful as the staff in Jerusalem did not seem to be knowledgeable
on info re: dinning out.
Cons:
2.5 Mediocre
Pros: The Dan Panorama Jerusalem is in a great location. The room was spotlessly clean and comfortable. It is an easy walk to The Kotel and the Old City. Also close to the First Station where there are lovely restaurants. We would stay there again should we visit Jerusalem.
Cons:
8.2 Excellent
Pros: very good breakfasts
Cons: hotel needs an internet room, where visiters can use the hotejs computer, keyboard etc
9.2 Excellent
Pros: It is a very good hotel.It was a good breakfast
Cons:
4.2 Okay
Pros: Location
Cons: The staff, for the most part, wasn't helpful. For example, it was a cold night, and when I called downstairs and told them the heater was broken--even the lowest setting made the room unlivable--the staff's response was to open my window. It was raining heavily with strong winds that night, so I pushed the staff person further, who finally sent up a portable radiator. The sheets on the bed were torn. The bed wasn't made adequately, so that I couldn't fit my body into the bed. The shower glass wasn't sealed, so that water leaked all over the bathroom. Several staff at the front desk were unfriendly.
9.2 Excellent
Pros: The location was good, the room was comfortable and spacious
Cons: the food quality (except breakfast was good)
9.2 Excellent
Pros: Excellent location Very nice room and bathroom.
Cons: Breakfast choices were average. Lots of staff walking around the dining room doing very little at a snails pace. Vacated tables not refreshed quickly enough and those that were had basic items missing. I could go on but won’t...
A stay at Dan Panorama Jerusalem places you in the heart of Jerusalem, within a 15-minute walk of Jerusalem Great Synagogue and Mamilla Mall. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
With a stay at Herbert Samuel Jerusalem, you'll be centrally located in Jerusalem, steps from Ben Yehuda Street and 10 minutes by foot from Mamilla Mall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.8 Excellent
Based on 1,494 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: They do try to be helpful
Okay
4.6
Pros: The nicest staff we met was the maintenance guy. He’s great. Breakfast was good but too many people walking around without clearing plates or asking for coffee and tea service.
Good
6.7
Pros: Location! Center of main center.
Okay
5.0
Pros: We stayed at the property in October & enjoyed the location. The room was of decent size & sufficiently equipped for our short stay. We also appreciated the help & attitude of the reception staff.
Excellent
9.4
Pros: Lobby was beautiful, great swimming pool/workout area.
Excellent
8.3
Pros: Clean, the room was really nice, great location
Excellent
9.6
Pros: The location was perfect. The staff was amazing and helpful and sweet.
Excellent
10.0
Pros: The staff was so friendly and was anxious to make you feel comfortable
The spa was amazing and pool and work out area very unusual for Israel!
Details
Reviews
Overall 8.8 Excellent
Based on 1,494 reviews
WiFi
9.6
Breakfast
9.1
Vibe
8.6
Location
8.4
Wellness
8.0
Service
7.9
Room
7.5
Value
5.0
Bar
5.0
Location
9.0
Breakfast
8.9
Vibe
8.1
Service
7.8
Room
7.1
Comfort
5.4
Value
4.6
Breakfast
9.1
Location
8.6
Vibe
8.3
Service
8.2
Room
7.3
Pool
6.1
Breakfast
8.9
Location
8.0
Service
7.8
Room
6.7
Cleanliness
6.6
Location
8.1
9.0 Excellent
Pros: They do try to be helpful
Cons:
4.6 Okay
Pros: The nicest staff we met was the maintenance guy. He’s great. Breakfast was good but too many people walking around without clearing plates or asking for coffee and tea service.
Cons: Mould and dirt in bathroom. Pomegranate seed on the floor which wasn't from us. Breakfast closed at 9.30am!!! A window cleaner disturb us at 7.30am. I gave a night gown for laundry. I ticked night gown on the form, however in the end I had to pay 18$ instead of 6$!!!! because they thought it was a dress and not a night gown. Since when do you need to dry clean Pyjamas? I was super mad about this. Why do they dare to change my order. Unbelievable customer service. Def not a 5 star hotel and way too expensive for the service given. No Minibar just an empty fridge which doesn't cool properly. Maybe we were just unlucky but come on. Watch out for the cctv cameras in the room too. The square outside the hotel gets quite noisy at night. Musicians etc. The windows weren't soundproof at all and we were on the 10th floor.
6.7 Good
Pros: Location! Center of main center.
Cons: Overnight reception staff were moody.
5.0 Okay
Pros: We stayed at the property in October & enjoyed the location. The room was of decent size & sufficiently equipped for our short stay. We also appreciated the help & attitude of the reception staff.
Cons: Housekeeping. The toilet bowl had disgusting visible brown residue - not properly cleaned for a long time. Shower screens were leaking - floor got flooded every time after shower. Small bath towels. Bathroom toiletries not checked/replenished on time. Linen was not changed even once during our 5 night stay. When making the bed they just covered it with quilt & didn’t even smooth the underlay & sheet underneath leaving both lumpy & creased. When we requested a plain sheet for cover instead of quilt (it was still hot in October & quilt was hardly appropriate) we got one, but it only lasted 2 nights before they removed it without asking. When we requested again, they brought us a single quilt cover! That much for 5 star service! Breakfast. Food plentiful, but rather ordinary. Tables were not cleaned on time leaving guests struggling to find a set table or anyone ready to clean & set one for them. Waiters clearly annoyed when asked to help. Unsupervised children messing up with food & no staff paying attention to it. In summary it doesn’t look like the management is doing its job of supervising staff & controlling the quality of their work & general state of the property. It’s a pity - it could be& should be a much better place to stay.
9.4 Excellent
Pros: Lobby was beautiful, great swimming pool/workout area.
Cons: Times pool was open was a bit too late. Sheets could have been of higher quality.
8.3 Excellent
Pros: Clean, the room was really nice, great location
Cons: breakfast was not good- not the typical Israeli breakfast- i've had 1000x better breakfasts at cheaper hotels Also the Arabic staff did not speak Hebrew!!!!! In an Israeli Hotel. Make sure when you employ - the staff actually knows Hebrew..
9.6 Excellent
Pros: The location was perfect. The staff was amazing and helpful and sweet.
Cons:
10.0 Excellent
Pros: The staff was so friendly and was anxious to make you feel comfortable
The spa was amazing and pool and work out area very unusual for Israel!
Cons:
With a stay at Herbert Samuel Jerusalem, you'll be centrally located in Jerusalem, steps from Ben Yehuda Street and 10 minutes by foot from Mamilla Mall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at Dan Boutique Jerusalem places you in the heart of Jerusalem, within a 5-minute drive of Jaffa Gate and St. Andrew's Church. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8.6 Excellent
Based on 2,020 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.1
Pros: Hila at the front desk was exceptionally helpful getting us a hotel reservation at our next stop in Israel going so far as to find details on line and then call the hotel directly to ask questions and verify the details. Neal the bellman was very friendly and helpful.
Outstanding view of the Old City out of both the bedroom and bathroom windows! Great breakfast. Shabbat key. Less than 20 minute walk to the Kotel.
Excellent
9.0
Pros: The environment was clean and the Hotel is located in a very good area with good transport link to any where in town The staffs are very friendly and helpful. The breakfast was lovely and lots of option to choose from . I will use them again and I have recommended then to friends and colleagues who wish to travel to Jerusalem
Good
7.5
Pros: Comfortable beds, position was good, excellent food, great staff in bar/lounge
Okay
4.6
Pros: Staff were very nice and friendly
Okay
5.4
Pros: Yes
Good
7.5
Pros: The staff are friendly. The rooms are clean. The response to queries was fast.
Okay
4.2
Pros: The only thing we liked about the hotel was the location. It’s near a trendy old translation which has many nice shops and restaurants.
Excellent
10.0
Pros: Good location, free parking (!!!), good sized room, everything clean, friendly efficient staff, good value.
Details
Reviews
Overall 8.6 Excellent
Based on 2,020 reviews
Food
9.0
Location
8.9
Service
8.7
WiFi
8.1
Breakfast
7.5
Room
7.2
Food
8.6
Location
8.5
Service
8.2
Breakfast
7.4
Value
7.1
Comfort
6.7
Room
6.6
Cleanliness
6.5
Vibe
4.8
Location
9.3
Service
8.3
Cleanliness
7.4
Breakfast
7.2
Room
6.1
Location
8.7
Service
8.6
Cleanliness
6.7
Room
6.5
9.1 Excellent
Pros: Hila at the front desk was exceptionally helpful getting us a hotel reservation at our next stop in Israel going so far as to find details on line and then call the hotel directly to ask questions and verify the details. Neal the bellman was very friendly and helpful.
Outstanding view of the Old City out of both the bedroom and bathroom windows! Great breakfast. Shabbat key. Less than 20 minute walk to the Kotel.
Cons: Carpets should be shampooed.
9.0 Excellent
Pros: The environment was clean and the Hotel is located in a very good area with good transport link to any where in town The staffs are very friendly and helpful. The breakfast was lovely and lots of option to choose from . I will use them again and I have recommended then to friends and colleagues who wish to travel to Jerusalem
Cons: Good and friendly staffs, Hotel in good location.
7.5 Good
Pros: Comfortable beds, position was good, excellent food, great staff in bar/lounge
Cons: Unhelpful reception staff, in fact one was hostile. Grim view from room (but good from terrace)
4.6 Okay
Pros: Staff were very nice and friendly
Cons: Old and uncomfortable furniture, handicap bathroom does not drain properly, refrigeration is put inside the closet, and tee cuttle is placed on the desktop, only one chair for two people, old and torn bath towels.
5.4 Okay
Pros: Yes
Cons: Broken cofee cup at breakfast mini bar was not working well not even for some fresh water.Altough i am a jew i had to tolerate all the extreme Sukod traditions the religions people have.I thought Dan hotel is International
7.5 Good
Pros: The staff are friendly. The rooms are clean. The response to queries was fast.
Cons: There was no response to online questions.
4.2 Okay
Pros: The only thing we liked about the hotel was the location. It’s near a trendy old translation which has many nice shops and restaurants.
Cons: The staffs were rude and couldn’t not help us with any transportation information. The room looks outdated and need a renovation. The carpet smell badly.
10.0 Excellent
Pros: Good location, free parking (!!!), good sized room, everything clean, friendly efficient staff, good value.
Cons: We have no criticisms.
A stay at Dan Boutique Jerusalem places you in the heart of Jerusalem, within a 5-minute drive of Jaffa Gate and St. Andrew's Church. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
The David Citadel Hotel newly refurbished in 2015 is the most luxurious hotel in Jerusalem. This 5 star luxury hotel is located in modern Jerusalem on the prestigious King David Street, the hotel is only minutes away from every major tourist, religious, cultural, business and fun attractions. 385 rooms and suites with a magnificent decor, equipped with state of the art facilities, offering the finest cuisine and amenities.The David Citadel Hotel overlooks the old city of Jerusalem. It features a large outdoor swimming pool heated all year round, free gym, and a range of dining facilities; all with panoramic views. Free WiFi is provided in the entire building.The new guest rooms are modern and spacious. The bathrooms are large and feature both a bath and shower. You will also find an LCD TV, pillow menu, and black-out curtains.At The David Citadel you have a modern spa and wellness center, plus a range of banqueting halls and business services. You can choose between Mediterranean and Italian cuisine, or a simple snack from the pool bar (open in summer).The hotel is just opposite the Mamilla shopping area featuring a variety of shops, cafs and restaurants. The property is 15 minutes' walk from the Western Wall and 900 meters from the Church of the Holy Sepulcher. Ben Gurion Airport is 48 km away and and the Dead Sea is a 45 minute drive by car.
Overall 8.6 Excellent
Based on 379 reviews
All reviews
- All reviews
Excellent
8.3
Pros: The Location is perfect The room was amazing
Okay
4.2
Pros: Everything is clean, nice to have a coffee machine in the room.
Good
6.3
Pros: The rooms and location.
Good
6.0
Pros: Pool.
Breakfast.
Location.
Excellent
10.0
Pros: Great service. Quick efficient. Delicious breakfast
Excellent
10.0
Pros: We were impressed by pretty much everything, from the incredible breakfast every morning to the helpful concierge.
Good
7.3
Pros: The staff was very friendly. location is very good, the room was net, clean and comfortable
Excellent
8.0
Pros: The comfortable room and bed, and the pool and breakfast, and the view form the terrace.
Excellent
8.0
Pros: I liked being in walking distance to most of the things I wanted to do. Also, being a woman alone, I felt very pampered and guest services were great.
Okay
5.7
Pros: Location was superb
Good
6.0
Pros: good service for Israel. Expensive for the standard. Pool small and facilities only average
Okay
4.6
Pros: Nothing
Good
7.6
Pros: The hotel is first class and excellent service. The location is very good and close to the Old City. The rooms have their own doorbells. It was great.
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Cons: $self.cons
Good
6.0
Pros: Location. New building.
Mediocre
2.8
Pros: The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared.
Good
7.6
Pros: Beautiful hotel, excellent service, and wonderful location. The rooms are lovely and the food was wonderful. Staff members were charming and helpful.
Details
Reviews
Overall 8.6 Excellent
Based on 379 reviews
Cleanliness
9.0
Comfort
9.0
Location
9.6
Services
8.7
Staff
8.2
Value for money
7.3
8.3 Excellent
Pros: The Location is perfect The room was amazing
Cons: The staff on phone in the hotel reception was awful I tried to asked to connect the beds few times and it didn't work. She was very rude on the phone and not assisted Everything else was excellent
4.2 Okay
Pros: Everything is clean, nice to have a coffee machine in the room.
Cons: 1. When we arrived, They told us to park in a diferent parking because there own parking was full, they said it won't cost us but in the end they didnt agree to refund us. And charged us also for parking in there own hotel, and a very high price. 2.they said we will get seperate beds for the children, we confirmed it 3 times and aventualy they slept together on the same bed. 3.charged for minibar 400 shekels in advanced even when i said i will not take anything from the minibar. They said they will pay me back in a few days... we will see... 4. The Front desk people are not nice... all the others are great. 5. The pool has no cover, sunburn for the kids. 6.the room is very small for the high price. 7. No balcony. 8. No where to hang wet sweemsuite in the room.
6.3 Good
Pros: The rooms and location.
Cons: The staff were unfriendly and not welcoming. It was our first time to Israel and we were not welcome to dine at the hotel during our stay as it was a local religious holiday during our stay. After a long flight, it was terrible not to be able to feed the kids but have to walk the streets locating somewhere to eat. For a 5 star hotel this is unacceptable.the hotel should have pre-warned us in advance and made alternative arrangements. We were shocked and had never experienced something like this.
6.0 Good
Pros: Pool.
Breakfast.
Location.
Cons: Staff attitude.
Room Cleaning service
Facilities upkeep
10.0 Excellent
Pros: Great service. Quick efficient. Delicious breakfast
Cons:
10.0 Excellent
Pros: We were impressed by pretty much everything, from the incredible breakfast every morning to the helpful concierge.
Cons: The on-site restaurant (Scalia) was a disappointment, I mentioned to the on duty manager the next day that they needed to work on the service and food. Surprisingly they comped the meal, which I wasn’t asking for nor expecting. That was very classy.
7.3 Good
Pros: The staff was very friendly. location is very good, the room was net, clean and comfortable
Cons: Nothing really, maybe just a bit overpriced.
8.0 Excellent
Pros: The comfortable room and bed, and the pool and breakfast, and the view form the terrace.
Cons: I think you should put pens in the rooms, and not pencils.
8.0 Excellent
Pros: I liked being in walking distance to most of the things I wanted to do. Also, being a woman alone, I felt very pampered and guest services were great.
Cons: I was disappointed that the exercise facility was not open but the alternative (Maxilla) was fine.
5.7 Okay
Pros: Location was superb
Cons:
6.0 Good
Pros: good service for Israel. Expensive for the standard. Pool small and facilities only average
Cons:
4.6 Okay
Pros: Nothing
Cons: Staff attitude. Cold decore.
7.6 Good
Pros: The hotel is first class and excellent service. The location is very good and close to the Old City. The rooms have their own doorbells. It was great.
6.0 Good
Pros: Location. New building.
Cons: Although they really try, the service is not what it should be.
2.8 Mediocre
Pros: The hotel's location is excellent. The breakfast that was included in the room rate was extensive and well prepared.
Cons: Service was awful. We had to ask for additional towels each day and, when they were brought, they weren't the number or ones we had asked for. Service at breakfast was abymal. We had to continually chase after the waitstaff to bring us coffee and replenish the cup throughout the meal. The room was made up very late in the day. This consisted of a "turn down" which really was not that as the bed was never made earlier. The carpet was filthy, the shower stall was never cleaned, and soap and facial tissues were offered only sparingly. The hotel definitely does not deserve its five-star rating.
7.6 Good
Pros: Beautiful hotel, excellent service, and wonderful location. The rooms are lovely and the food was wonderful. Staff members were charming and helpful.
Cons: The hotel is expensive, but this is true for the better hotels in Jerusalem.
The David Citadel Hotel newly refurbished in 2015 is the most luxurious hotel in Jerusalem. This 5 star luxury hotel is located in modern Jerusalem on the prestigious King David Street, the hotel is only minutes away from every major tourist, religious, cultural, business and fun attractions. 385 rooms and suites with a magnificent decor, equipped with state of the art facilities, offering the finest cuisine and amenities.The David Citadel Hotel overlooks the old city of Jerusalem. It features a large outdoor swimming pool heated all year round, free gym, and a range of dining facilities; all with panoramic views. Free WiFi is provided in the entire building.The new guest rooms are modern and spacious. The bathrooms are large and feature both a bath and shower. You will also find an LCD TV, pillow menu, and black-out curtains.At The David Citadel you have a modern spa and wellness center, plus a range of banqueting halls and business services. You can choose between Mediterranean and Italian cuisine, or a simple snack from the pool bar (open in summer).The hotel is just opposite the Mamilla shopping area featuring a variety of shops, cafs and restaurants. The property is 15 minutes' walk from the Western Wall and 900 meters from the Church of the Holy Sepulcher. Ben Gurion Airport is 48 km away and and the Dead Sea is a 45 minute drive by car.
Located on Zion Square, in the heart of Jerusalem's city center, the modern KOSHER ibis Hotel is just a minute away from Ben Yehuda Pedestrian Mall, the tram station, and is an ideal base for exploring and enjoying Jerusalem's important sites. 0.9KM to Jaffa Gate and the Old City, Nahalat Shiv'a District, Mamilla Avenue, vibrant Machane Yehuda Market and an abundance of New and Old City Attractions and Museums. A Complimentary happy hour is hosted every evening in the hotel's stylish lobby bar.
Overall 8.5 Excellent
Based on 4,029 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: A great little hotel in the center of Jerusalem. Very clean and comfortable We will return
Good
7.5
Pros: Great location, great breakfast.
Okay
4.2
Excellent
9.6
Pros: Rooms very nice if a little compact Great location
Excellent
8.8
Pros: Great location - short walk to the old city. Newer property and very clean.
Excellent
9.7
Pros: Excellent location, very good breakfast, helpful staff, not expensive
Good
7.1
Pros: Great location ! Really helpful staff.
Excellent
10.0
Pros: Everything was perfect: the location, breakfast, dinner, room. It's cosy and has everything you need
Details
Reviews
Overall 8.5 Excellent
Based on 4,029 reviews
Breakfast
9.0
Vibe
9.0
Location
8.6
WiFi
8.6
Cleanliness
8.2
Service
8.1
Bar
8.0
Amenities
7.9
Room
5.9
Breakfast
9.1
Vibe
8.8
Cleanliness
8.5
Location
8.5
Bar
8.1
Amenities
7.8
Service
7.6
Room
6.2
Location
8.8
Breakfast
8.6
Vibe
8.4
Cleanliness
8.1
Amenities
7.8
Service
7.6
Room
5.5
Comfort
4.7
Location
9.0
Breakfast
8.8
Vibe
8.8
Service
8.6
Cleanliness
7.7
Amenities
7.7
Room
5.7
Breakfast
8.9
Location
8.8
Vibe
8.8
Service
8.1
Cleanliness
8.1
Value
6.8
Room
5.3
10.0 Excellent
Pros: A great little hotel in the center of Jerusalem. Very clean and comfortable We will return
Cons:
7.5 Good
Pros: Great location, great breakfast.
Cons: Not very helpful staff at the reception. No parking in the surrounding.
4.2 Okay
Pros:
Cons: Good location, but...that's all. I don't understand how it is possible that the employees of this hotel not to answer to countless e-mails and, after 500 euros spent there for only three days to treat us as we don't count at all. They are not answer to the phones either. I mean that they keep a very strange silence about some documents that we forgot there. And I am talking about identity card...so an important document for us. It is outrageous....I will never go back to this hotel or to Jerusalem.
9.6 Excellent
Pros: Rooms very nice if a little compact Great location
Cons:
8.8 Excellent
Pros: Great location - short walk to the old city. Newer property and very clean.
Cons: Breakfast was fair.
9.7 Excellent
Pros: Excellent location, very good breakfast, helpful staff, not expensive
Cons: Basic facility, small spartan bathroom
7.1 Good
Pros: Great location ! Really helpful staff.
Cons: Small rooms
10.0 Excellent
Pros: Everything was perfect: the location, breakfast, dinner, room. It's cosy and has everything you need
Cons:
Located on Zion Square, in the heart of Jerusalem's city center, the modern KOSHER ibis Hotel is just a minute away from Ben Yehuda Pedestrian Mall, the tram station, and is an ideal base for exploring and enjoying Jerusalem's important sites. 0.9KM to Jaffa Gate and the Old City, Nahalat Shiv'a District, Mamilla Avenue, vibrant Machane Yehuda Market and an abundance of New and Old City Attractions and Museums. A Complimentary happy hour is hosted every evening in the hotel's stylish lobby bar.
With a stay at Dan Jerusalem in Jerusalem, you'll be within a 5-minute drive of Rockefeller Museum and Mount of Olives. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Overall 8.4 Excellent
Based on 1,933 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The room was recently renovated . The pool was beautiful, it was clean. The front desk help was amazing especially Stahv, she was excellent!
Good
7.4
Pros: The hotel is stylish and has some nice facilities.
Excellent
10.0
Pros: Great pool area, every common/public area was clean and constantly being kept-up . Staff were super super friendly (especially for Israeli service standards).
Great!
Excellent
10.0
Pros: Great hotel, best breakfast, nice staff
Excellent
9.2
Pros: I loved the staff at the Dan Hotel. They were very accommodating when I added an additional night at the last minute and since they could not combine both reservations, they upgraded me to an executive room. Also, when we checked in, our room had two twin beds pushed together and I had booked a room with a king size bed. They immediately sent up a king size bed and replaced the twin beds. They also sent a complimentary cake to our room on the second reservation.
Good
6.7
Pros: The restaurant had a great atmosphere. The food was good in the 6th floor bar. There was a playground for the kids.
Okay
5.8
Pros: Facilities for kids.
Excellent
9.4
Pros: We were there over passover.
Very Friendly staff.
Food was Excellent.
Comfortable room.
Mediocre
3.8
Excellent
9.2
Excellent
9.6
Pros: very big public place and nice rooms, separate kosher restaurants, and kids place
Details
Reviews
Overall 8.4 Excellent
Based on 1,933 reviews
Wellness
9.0
Breakfast
8.2
Service
8.2
Food
8.0
Pool
7.0
Room
6.8
Location
6.5
Value
5.2
Vibe
4.9
WiFi
2.9
Breakfast
8.1
Service
8.1
Pool
6.9
Comfort
6.6
Location
6.6
Cleanliness
6.1
Room
6.0
Vibe
3.8
Breakfast
8.1
Food
7.6
Service
7.2
Comfort
6.2
Room
6.0
Location
6.1
Room
5.8
Amenities
5.7
10.0 Excellent
Pros: The room was recently renovated . The pool was beautiful, it was clean. The front desk help was amazing especially Stahv, she was excellent!
Cons: We stayed for the Shabbos dinner buffet, it was expensive and not a lot of variety of food and it wasn’t good.
7.4 Good
Pros: The hotel is stylish and has some nice facilities.
Cons: The beds (two twins pushed together, European budget hotel style) were hard, with a thin mattress on a wooden deck. Not even a box spring. I expect this from youth hostels, not luxury hotels.
10.0 Excellent
Pros: Great pool area, every common/public area was clean and constantly being kept-up . Staff were super super friendly (especially for Israeli service standards).
Great!
Cons: Dining room on saturday morning - didn't have coffee or hot food
10.0 Excellent
Pros: Great hotel, best breakfast, nice staff
Cons: Kayak didn't let me know I needed to pay VAT which is 17%.
9.2 Excellent
Pros: I loved the staff at the Dan Hotel. They were very accommodating when I added an additional night at the last minute and since they could not combine both reservations, they upgraded me to an executive room. Also, when we checked in, our room had two twin beds pushed together and I had booked a room with a king size bed. They immediately sent up a king size bed and replaced the twin beds. They also sent a complimentary cake to our room on the second reservation.
Cons: The hotel is very large and a little confusing to navigate. Also, it is a little farther out location-wise than I had expected.
6.7 Good
Pros: The restaurant had a great atmosphere. The food was good in the 6th floor bar. There was a playground for the kids.
Cons: The outdoor pool was closed early and the indoor pool was not allowed for people under 16 so my kids were quite disappointed since we booked this hotel for the pool for them.
5.8 Okay
Pros: Facilities for kids.
Cons: Very old rooms. Some staff was very nice some staff very bad.
9.4 Excellent
Pros: We were there over passover.
Very Friendly staff.
Food was Excellent.
Comfortable room.
Cons: We were put into a family room, without extra charge, which is a plus, but the family room that we were in shares a balcony with another family room, and people were staying there. It was a bit uncomfortable.
3.8 Mediocre
Pros:
Cons: Very tired and old fashioned hotel
9.2 Excellent
Pros:
Cons: The location was far from the center
9.6 Excellent
Pros: very big public place and nice rooms, separate kosher restaurants, and kids place
Cons: a big complicated to get checked in
With a stay at Dan Jerusalem in Jerusalem, you'll be within a 5-minute drive of Rockefeller Museum and Mount of Olives. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Prima Kings Hotel is centrally located in Jerusalem, a 2-minute walk from Jerusalem Great Synagogue and 12 minutes by foot from L.A. Meyer Institute for Islamic Art. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Jerusalem? This hotel has facilities measuring 1292 square feet (120 square meters), including a conference center.
Overall 8.2 Excellent
Based on 1,424 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.0
Pros: the location is very good we only booked on a room basis and were upgraded when we arrived to include breakfast and use of the business lounge which was very useful the coffee and cake that were served after the fast of Yom Kippur were most welcome
Excellent
10.0
Okay
5.0
Pros: Nothing
Good
7.5
Pros: Well located.
Excellent
10.0
Pros: Staff was fantastic. Fantastic location.
Good
7.9
Pros: Food excellent and great location
Excellent
10.0
Pros: everything
Excellent
10.0
Good
7.3
Pros: Location was great. It was fairly clean. Rooms were decent size.
Excellent
9.7
Pros: Great location, newly renovated, rooms attractive and comfortable.
Okay
5.0
Pros: We spend Pesach Seder and both the food and organization was great. Liat was very nice and she set up everything in advance. Beds were good, linen as well.
Details
Reviews
Overall 8.2 Excellent
Based on 1,424 reviews
Bar
10.0
Location
8.7
Breakfast
8.4
Service
8.0
Food
7.7
WiFi
6.5
Room
6.0
Comfort
3.6
Wellness
3.3
Location
8.4
Breakfast
8.2
Value
8.1
Food
8.1
Service
7.9
Amenities
5.4
Room
5.4
Vibe
5.1
Comfort
3.2
Breakfast
8.7
Location
8.7
Service
8.1
Value
7.6
Food
7.4
Room
5.2
Comfort
3.1
Location
8.8
Service
8.1
Room
5.4
9.0 Excellent
Pros: the location is very good we only booked on a room basis and were upgraded when we arrived to include breakfast and use of the business lounge which was very useful the coffee and cake that were served after the fast of Yom Kippur were most welcome
Cons: the meals before and after the fast of Yom Kippur we not what I would have expected the meal after the fast I thought was going to be more of a snack breakfast type a full blown out meat meal after the fast is not what I would have expected
10.0 Excellent
Pros:
Cons: We went there for the holiday we had a great stay great service very clean would definitely go back next year when we visit Jerusalem
5.0 Okay
Pros: Nothing
Cons: Everything
7.5 Good
Pros: Well located.
Cons: This is a religious hotel and must be displayed as such before you make your reservation.
10.0 Excellent
Pros: Staff was fantastic. Fantastic location.
Cons: Only thing I could complain about is the weather.
7.9 Good
Pros: Food excellent and great location
Cons: Rooms are in need of refurbishment but ok, would like to see bottled water provided every day to the room
10.0 Excellent
Pros: everything
Cons: nothing to not like
10.0 Excellent
Pros:
Cons: Was wonderful
7.3 Good
Pros: Location was great. It was fairly clean. Rooms were decent size.
Cons: They were doing construction so there was always lots of construction noise and dirt all over from construction. The elevators were in construction as well so never more then 1 elevator was in use for the whole two weeks I was there and that was a pain. They advertise 4 star but it was more like a 3 star American standards.
The staff were not as friendly as they could have been.
9.7 Excellent
Pros: Great location, newly renovated, rooms attractive and comfortable.
Cons: Bathroom could have been cleaner
5.0 Okay
Pros: We spend Pesach Seder and both the food and organization was great. Liat was very nice and she set up everything in advance. Beds were good, linen as well.
Cons: The room and hotel areas were not clean enough, we used the stairs a lot for iom tov and you could see dirt all over those rugs. The bathroom was very cold since the window did not close 100% and the maintenance of both room and bathroom could be much better.
Prima Kings Hotel is centrally located in Jerusalem, a 2-minute walk from Jerusalem Great Synagogue and 12 minutes by foot from L.A. Meyer Institute for Islamic Art. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Jerusalem? This hotel has facilities measuring 1292 square feet (120 square meters), including a conference center.
With a stay at Prima Palace Hotel, you'll be centrally located in Jerusalem, just a 4-minute walk from Machane Yehuda Market and 6 minutes by foot from Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 8.1 Excellent
Based on 940 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.2
Pros: The hotel gears itself to the Orthodox or Hasidic Jewish clientele. The neighborhood is excellent. There is a synagogue on premises, and the hotel is very near to Zichron Moshe, a synagogue with practically round the clock services. We had the deluxe room. The room was clean, neat, and decent size. There was coffee in the room. The strictly kosher breakfast was excellent, with lots of variety and unlimited quantities. The front desk was helpful.
Good
7.1
Good
7.1
Excellent
8.8
Pros: Friendly staff, clean rooms and absolutely top location near Jaffe street and Machane Yehuda street market.
Good
7.7
Pros: Great location and breakfast. Nice entrance and lobby. Nice friendly clientele. Heimshe . Manager was extremely helpful.
Good
7.1
Pros: Location
Excellent
9.7
Pros: kiddush and Shala seudas was a bit too expensive..Instead of 250 shekels it seems 175 shekels would be very reasonable..I probably would not do one of those next time I come...
Excellent
8.8
Good
6.3
Pros: Clean /good value.
Good
7.1
Pros: the staff is very nice and there was free parking
Okay
5.0
Pros: Location
Details
Reviews
Overall 8.1 Excellent
Based on 940 reviews
Location
9.0
Service
7.8
Breakfast
7.7
Cleanliness
7.5
Room
4.7
Comfort
2.2
Location
9.1
Service
7.5
Breakfast
7.3
Room
4.0
Comfort
2.6
Location
8.7
Breakfast
7.4
Service
7.2
Room
3.4
Comfort
1.9
8.2 Excellent
Pros: The hotel gears itself to the Orthodox or Hasidic Jewish clientele. The neighborhood is excellent. There is a synagogue on premises, and the hotel is very near to Zichron Moshe, a synagogue with practically round the clock services. We had the deluxe room. The room was clean, neat, and decent size. There was coffee in the room. The strictly kosher breakfast was excellent, with lots of variety and unlimited quantities. The front desk was helpful.
Cons:
7.1 Good
Pros:
Cons: the dinner Friday night was cold The eggs by breakfast where cold
7.1 Good
Pros:
Cons: The food
8.8 Excellent
Pros: Friendly staff, clean rooms and absolutely top location near Jaffe street and Machane Yehuda street market.
Cons:
7.7 Good
Pros: Great location and breakfast. Nice entrance and lobby. Nice friendly clientele. Heimshe . Manager was extremely helpful.
Cons: Room air conditioning broke a few times.
7.1 Good
Pros: Location
Cons: Room was small & furnishings need updating. Breakfast was mediocre.
9.7 Excellent
Pros: kiddush and Shala seudas was a bit too expensive..Instead of 250 shekels it seems 175 shekels would be very reasonable..I probably would not do one of those next time I come...
Cons:
8.8 Excellent
Pros:
Cons: The a.c. turned off with a motion detector even we where in room after a while. the rooms are small , no computer or business station .
6.3 Good
Pros: Clean /good value.
Cons: They charged me for meals I didn’t have
7.1 Good
Pros: the staff is very nice and there was free parking
Cons: I didnt get free breakfast the cofee was a desaster
5.0 Okay
Pros: Location
Cons: The hotel was extremely religious, which is fine but that is not advertised anywhere. It is very expensive so very basic accomodation. The breakfast was very tasteless, and there were fruit flies everywhere. The hotel had not atmosphere and for this price and the way it is described and photographed I expected much more.
With a stay at Prima Palace Hotel, you'll be centrally located in Jerusalem, just a 4-minute walk from Machane Yehuda Market and 6 minutes by foot from Ben Yehuda Street. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A stay at National Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Rockefeller Museum and Garden Tomb. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 8.0 Excellent
Based on 3,807 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Nice location just outside the old town (10 min walk). Super nice rooms and an amazing breakfast buffet.
Excellent
8.8
Pros: The Room
Good
7.0
Pros: The staff in the restaurant were kind The location is very good for the old city
Excellent
9.0
Pros: The location was great, we were like 2 block away from the Old City of Jerusalem, The breakfast had variety, and it had a good view of the city. The rooms were always cleaned, and towels replaced all the time. The front desk helped us a lot, to get taxis, to move to Tel Aviv and other Visiting sites.
Excellent
10.0
Pros: Breakfast was great.
Excellent
9.6
Pros: Staff was very friendly and extremely helpful . Breakfast buffet was plentiful with a wide variety of foods. The old city was an easy walk from the hotel. Close access to the Damascus gate?
Good
7.4
Pros: I liked the location and the staff
Good
7.5
Pros: Manager did his best. He gave us a nice room after an hour fighting.
Excellent
8.0
Pros: Mr.Hassaln is a really nice guy!!
Mediocre
2.8
Excellent
10.0
Pros: The hotel is close to the city center. It was very clean.
Excellent
9.7
Pros: I was very surprised. My room was very big, clean and quiet. There was a mini fridge and private bathroom/ shower. The food restaurant in hotel is also very good and desserts are awesome. Surprisingly, the hotel is only 7 min walk to north gate of City. It is in Arabic part of City, but I found all the little shops interesting and people kind. The biggest plus to me wet hotel staff, they made the stay so easy and the front desk spoke very good English. The front desk lady "Nirvana", is incredible helpful for providing travel advice and help with any tour bookings you want make. I was surprised they always remembered the names of their guests!!! Great stay. Would stay here again
Details
Reviews
Overall 8.0 Excellent
Based on 3,807 reviews
Breakfast
9.2
Service
9.0
Location
8.9
Value
8.7
Food
7.5
WiFi
6.5
Room
6.0
Vibe
4.3
Bar
2.3
Wellness
0.3
Breakfast
9.5
Value
9.1
Location
9.1
Service
9.0
Comfort
6.9
Room
6.7
Vibe
3.6
Wellness
0.5
Breakfast
8.7
Location
8.4
Value
8.3
Service
8.2
Room
4.7
Vibe
4.4
Breakfast
9.4
Service
9.2
Location
8.2
Cleanliness
6.1
Room
5.7
Breakfast
9.2
Location
9.1
Value
8.8
Service
8.7
Cleanliness
5.7
Room
4.8
9.2 Excellent
Pros: Nice location just outside the old town (10 min walk). Super nice rooms and an amazing breakfast buffet.
Cons:
8.8 Excellent
Pros: The Room
Cons:
7.0 Good
Pros: The staff in the restaurant were kind The location is very good for the old city
Cons: The room had been double booked and we were sent somewhere else in the first night to a very substandard hotel. The bathroom was pretty basic and small
9.0 Excellent
Pros: The location was great, we were like 2 block away from the Old City of Jerusalem, The breakfast had variety, and it had a good view of the city. The rooms were always cleaned, and towels replaced all the time. The front desk helped us a lot, to get taxis, to move to Tel Aviv and other Visiting sites.
Cons: The breakfast though it was good, it was the same all week, nothing changes so you get board. Plus i got a cake out of the fridge that was near the buffe, and after i ate it, the waiter told me the cakes werent included, so i had to pay it.
10.0 Excellent
Pros: Breakfast was great.
Cons: Providing adequate more accommodations such as coffee maker, water, tea bags, coffee, as well as sugar..
9.6 Excellent
Pros: Staff was very friendly and extremely helpful . Breakfast buffet was plentiful with a wide variety of foods. The old city was an easy walk from the hotel. Close access to the Damascus gate?
Cons:
7.4 Good
Pros: I liked the location and the staff
Cons: The beds are really hard because the mattresses are pretty out dated.
7.5 Good
Pros: Manager did his best. He gave us a nice room after an hour fighting.
Cons: The room was horrible. Not for civilized people...
8.0 Excellent
Pros: Mr.Hassaln is a really nice guy!!
Cons: For all..
2.8 Mediocre
Pros:
Cons: Room was not clean. Was approached in lobby by panhandler demanding money.
10.0 Excellent
Pros: The hotel is close to the city center. It was very clean.
Cons:
9.7 Excellent
Pros: I was very surprised. My room was very big, clean and quiet. There was a mini fridge and private bathroom/ shower. The food restaurant in hotel is also very good and desserts are awesome. Surprisingly, the hotel is only 7 min walk to north gate of City. It is in Arabic part of City, but I found all the little shops interesting and people kind. The biggest plus to me wet hotel staff, they made the stay so easy and the front desk spoke very good English. The front desk lady "Nirvana", is incredible helpful for providing travel advice and help with any tour bookings you want make. I was surprised they always remembered the names of their guests!!! Great stay. Would stay here again
Cons:
A stay at National Hotel Jerusalem places you in the heart of Jerusalem, within a 10-minute walk of Rockefeller Museum and Garden Tomb. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Located in Jerusalem (Mamilla), King Solomon Hotel Jerusalem is within a 15-minute walk of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 7.5 Good
Based on 2,506 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: Great location and great breakfast, we even had cheesecake for breakfast. Nice lobby with a bar serving nibbles and hot drinks too.
Excellent
8.8
Pros: This hotel has one of the best views of the "Old City" including the Jaffa Gate in Jerusalem. We stayed in a Superior Double room and it met our expectations for a room for the price we paid. The breakfast is truly spectacular. The bar is not bad and I enjoyed the draft beer and my wife enjoyed the Mount Hebron wine. If you want to eat dinner, go to one of the restaurants across King David Street. If you want really find dining, go eat a one of the restaurants at Mamilla.
Excellent
9.0
Pros: Great location , good breakfast, good gym.
Excellent
10.0
Pros: Nice stay in a great hotel - perfect service, all super helpful- always to be recommended for a stay super close to old city of Jerusalem but also new city - We will come back !!!
Good
7.4
Pros: Great staff. Mediocre food. Good value for the money. Nice to have a hotel at this price in this location , so close to many luxury hotels.
Excellent
8.3
Pros: Lobby is 4+
Excellent
8.8
Pros: Beds, bathroom, breakfast, lobby. Overall a well worthwhile stay, I was pleasantly surprised by this hotel
Details
Reviews
Overall 7.5 Good
Based on 2,506 reviews
Location
8.1
Breakfast
8.1
Service
7.0
Room
5.5
Amenities
4.9
WiFi
4.3
Bar
4.1
Cleanliness
4.0
Vibe
3.5
Pool
2.6
Breakfast
8.1
Location
7.6
Service
7.5
Food
6.0
Amenities
5.6
Room
5.0
Vibe
4.0
Cleanliness
3.4
Pool
2.4
Breakfast
8.1
Location
8.1
Service
7.3
Value
5.9
Food
5.4
Amenities
4.7
Room
4.7
Cleanliness
4.1
Vibe
3.5
9.0 Excellent
Pros: Great location and great breakfast, we even had cheesecake for breakfast. Nice lobby with a bar serving nibbles and hot drinks too.
Cons: A little disappointed in the room it needed updating but lovely comfortable bed
8.8 Excellent
Pros: This hotel has one of the best views of the "Old City" including the Jaffa Gate in Jerusalem. We stayed in a Superior Double room and it met our expectations for a room for the price we paid. The breakfast is truly spectacular. The bar is not bad and I enjoyed the draft beer and my wife enjoyed the Mount Hebron wine. If you want to eat dinner, go to one of the restaurants across King David Street. If you want really find dining, go eat a one of the restaurants at Mamilla.
Cons: The food at the bar did not meet the quality of some nearby restaurants. Although actually quite helpful when pressed, the staff seemed to always be busy doing something and you had to get their attention first. But when directly asked, they always had the right answer and were very helpful arranging taxis and an airport shuttle.
9.0 Excellent
Pros: Great location , good breakfast, good gym.
Cons:
10.0 Excellent
Pros: Nice stay in a great hotel - perfect service, all super helpful- always to be recommended for a stay super close to old city of Jerusalem but also new city - We will come back !!!
Cons:
7.4 Good
Pros: Great staff. Mediocre food. Good value for the money. Nice to have a hotel at this price in this location , so close to many luxury hotels.
Cons:
8.3 Excellent
Pros: Lobby is 4+
Cons: My only complaint is that when we asked about keeping the room for an extra hour we were turned down because the hotel is totally full. It doesn’t appear to be true.
8.8 Excellent
Pros: Beds, bathroom, breakfast, lobby. Overall a well worthwhile stay, I was pleasantly surprised by this hotel
Cons: Parking lot is a bit difficult to enter and exit, common areas are dated, some staff are not helpful.
Located in Jerusalem (Mamilla), King Solomon Hotel Jerusalem is within a 15-minute walk of Jerusalem Great Synagogue and Jaffa Gate. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A stay at Addar Hotel places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
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Overall 5.8 Okay
Based on 1,120 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Mediocre
2.5
Pros: It was reasonably close to the heart of Jerusalem.
Poor
1.0
Mediocre
3.3
Pros: Nothing
Okay
4.6
Pros: Location
Mediocre
3.0
Pros: Little to no service Room was not cleaned even once during whole stay and twole sneer replaced Extremely poor breakfast consisting dally of a rotatable homos dish ,olives some spread, colored water, extremely dark coffee, & sliced bread One day no water
Mediocre
2.0
Pros: Size of the room
The staff was friendly and helpful but unable to do anything about the inadequacies if the hotel because of poor corporate management
Good
7.0
Good
6.0
Mediocre
2.0
Pros: Nothing, personal bad attention, bad face, breakfast very bad simple and no clean.
Okay
4.2
Pros: Nothing
Excellent
10.0
Pros: Location. Rooms
Mediocre
2.0
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Details
Reviews
Overall 5.8 Okay
Based on 1,120 reviews
Location
8.2
Service
6.1
Room
4.6
Cleanliness
2.6
Food
2.2
Breakfast
1.7
WiFi
0.5
Location
8.6
Value
8.2
Service
5.7
Room
4.1
Vibe
2.4
Cleanliness
2.3
Breakfast
1.8
WiFi
0.2
Location
8.3
Service
5.8
Comfort
5.5
Room
4.8
Cleanliness
3.3
Vibe
2.1
Food
1.9
Breakfast
1.4
Service
6.5
2.5 Mediocre
Pros: It was reasonably close to the heart of Jerusalem.
Cons: We walked in to toenail clippings on the floor, hair clumps in the sheets , and rotting food in the corner of the room.
1.0 Poor
Pros:
Cons: Service was awful felt like they just wanted to take our money. (The man who did our check in was nice but he was the only one) Wifi wasn't working in our room and AC was not working too. They said 'it does work' and that was it...no solution. 'Breakfast' that we got was just embarrasing, other guests were bringing bananas to eat because they were still hungry. We were not expecting a fancy 5* buffet but there was one toaster (for two slices of bread) for the whole hotel. The choices we had were bread, jam and cheese for a £60 stay I would expect a bit more. They didn't even say goodbye to us when we were leaving. It wasn't welcoming at all. And this is my first review ever so you can imagine how bad the experience was.
3.3 Mediocre
Pros: Nothing
Cons: Everything no worth the money I pay never will come back
4.6 Okay
Pros: Location
Cons: Very old and dirty and WiFi connection very poor
3.0 Mediocre
Pros: Little to no service Room was not cleaned even once during whole stay and twole sneer replaced Extremely poor breakfast consisting dally of a rotatable homos dish ,olives some spread, colored water, extremely dark coffee, & sliced bread One day no water
Cons: One person doing room cleaning and setting up breakfast, almost no staff Room never cleaned or towels changed during 5 days of stay. A joke of a breakfast
2.0 Mediocre
Pros: Size of the room
The staff was friendly and helpful but unable to do anything about the inadequacies if the hotel because of poor corporate management
Cons: The air conditioner did not work. It was sweltering hit.
There was no breakfast. White bread, instant coffee disguised in a coffee pot, a few olives and chumus is not a breakfast and nitnanything edible certainly not forna trzvler who intentionally books a hotel with breakfast included. In addition, children can’t eat thst .
7.0 Good
Pros:
Cons: Dirty!
6.0 Good
Pros:
Cons: The staff there are not good
2.0 Mediocre
Pros: Nothing, personal bad attention, bad face, breakfast very bad simple and no clean.
Cons: All
4.2 Okay
Pros: Nothing
Cons:
10.0 Excellent
Pros: Location. Rooms
Cons: It was ok for me
2.0 Mediocre
Pros:
Cons: no hot water for 1 day
staff not helpful,
told us to park at the back and we got fined
made us pay when arriving even though we proved we already paid with the reservation documents.
we are now struggling to get our money back
A stay at Addar Hotel places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Where to stay in Jerusalem?
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