Jerusalem hotels near Great Synagogue of Jerusalem

Pros: They were absolutely fantastic. Every part of my stay

Pros: Great location, lovely pool and nice breakfast. Gym was well equipped. The front desk staff and manager were very friendly.

Cons: The facilities are a little outdated. The concierge was also not super helpful with getting us a taxi when we checked out but not a big deal.

Pros: Overall it was very great,

Cons: For an environment that is very comfortable it would've been nice to have had amenities like water and fruit, or at least water extended in the room each day of the stay

Pros: Close proximity to the Old City..... most places to see were within walking distance. The gym, though not massive, was adequate for a decent workout. We seemed to be the only ones using it even during the busy Shabbat periods. The restaurant was amazing, very lovely food!!! The staff went the extra mile to make our stay exceptional

Pros: Location is excellent, 5 minutes walking to the city center and to mamila, close to the western wall. Staff service is good. Room service and cleaning are good. Room is comfortable and there is refrigerator, electric kettle plus tea and coffee and bottles of water. Breakfast is excellent. Swimming pool is very good.

Cons: High price. There's no free parking.

Pros: The location was excellent, the staff very attentive and helpful. We enjoyed our stay very much.

Cons: The hotel is a bit old, requires innovation.

Pros: Excellent breakfast. Good location not too far from Jaffa Gate - but I had an elderly relative with me who found the walk up the hill a bit challenging. Other than that it was great.

Pros: The bed was very comfortable the food excellent the staff was amazing Ronit Elispur, guest relations manager treated us like royalty!

Cons: Well only a better price.

Pros: Es limpio , bien ubicado, en la recepción ody muy colaborador, muy cerca de la ciudad vieja

Cons: Todo bien

Pros: amazing staff, beautiful hotel, perfect location

Pros: Had a wonderful experience. Everything was great.

Pros: Lavish Buffet Breakfast. Tons of variety!!

Pros: Great old time luxury. Great bathroom too, with separate water closet, walk in shower stall, separate bath tub and tv in the mirror.

Pros: Location was superb walking distance to all the main attractions of Jerusalem. Very nice breakfast

Cons: The hotel is starting to look its age and needs some upgrading.

Pros: Personal and services are at a high level.

Cons: The hotel, although it is the best hotel in the country, has very old equipment and small rooms.

Pros: Wonderful location. Easy walk to Jaffa Gate, shopping, restaurants. Upscale area. Great service. Beautiful pool. The breakfast buffet is lavish and included. Meals at the other indoor-outdoor restaurant were very good. Excellent service. No complaints.

Cons: Expensive.

Pros: The rooms and location

Cons: As it was Friday there was no International food on offer at the hotel. And as not of the local faith, (and our first visit to Israel) we were not invited to dine in the main restaurant with only cold food on offer - and this fare didn't appeal to our children. We were treated very much like outsiders, we were tolerated so to say - which is not ok as we were paying high prices and this is a five star hotel - which should provide services to all their guests and at the very least pre-warn any hotel guests ahead of their stay as to what (if any!) dining facilitates are to be on offer during their stay and make alternative arrangements for their valued (?) guests. In summary this experience / treatment was a bit of a shock.

Pros: Congratultion!Great staff!!

Cons: It is very loud / noisy.

Pros: Location, location and excellent location

Pros: Friendly staff, great Israeli breakfast and an amazing Shabat dinner! Close to the Old City, a 10-15 min. walk. We were upgraded to a room with a balcony with a spectacular view. We can recomend the Hotel and will return our selves.

Cons: The sunbeds were dirty and should have been washed every day!

Pros: Nothing

Cons: Everything

Pros: I like the breakfast

Pros: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride

Cons: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived

Pros: Nothing

Cons: Everything

Pros: The sercice was very good

Pros: The location was about the only thing going for this place.

Cons: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!

Pros: Nothing this is barely a 2 star hotel but with 4 star prices.

Cons: Staff arrogant and rude. Many problems with parking requiring a daily heated argument. Food low quality. Egg guy rude. The room was dirty and I left some paper pieces that were there when we checked in and stayed there 4 days. Maintenance horrible. I would avoid this hotel like the plague.

Pros: Everything was amazing, we make great time!

Pros: We loved the history, style, location of the American Colony Hotel. Loved that there was a buzzer to ring for the "poolboy" - gotta love that! Our room was perfect - very large/spacious/comfortable. We could easily walk from our hotel to the Old City. The breakfast was HUGE, and it was charming to sit in the courtyard. Make sure to have a cocktail at the summer bar. The hotel arranged for us to do a Masada/Dead Sea tour...very easy & a must see!

Cons: We were in town during high holidays so many things were closed...

Pros: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.

Pros: Staff were very obliging They arranged an excellent driver for us who could not have been more helpful. After we had checked out they let us back later in the day for a swim Very accommodating

Pros: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.

Cons: Tapware difficult to moderate (hot/cold, quantity/flow of water), towels not so plush, amenities in the bathroom subpar (smell [like disinfectant], wrapping soulless), business center not open 24/7 as indicated without explicitely having to ask, pool opening hours (only until 18.00).

Pros: The rooms and architecture. Felt like old Jerusalem vs. modern hotels.

Pros: beautiful premises, courtyard, garden and pool, very comfortable rooms and beddings, great atmosphere in the evening bar.

Pros: I loved the garden and the swimming pool. The hotel was in a good position and had a lovely old world feel. We were upgraded for our first night which made a huge difference and the staff kindly found a room with twin beds for us for the second and third nights which helped my husband who wasn’t very well.

Cons: The staff very kindly found a private tour guide to show us Jerusalem for 5 hours on the first morning of our stay with very little notice but it did concern us that this tour which cost 300 dollars had to be paid to the hotel official in cash and no receipt or invoice for the payment was issued. In the past when a hotel has organised such a tour for us we have either paid the guide directly or paid the hotel using a credit card and been supplied with a proper invoice. On the second morning we organised a private tour independently to visit Bethlehem and it cost less than half of the price.

Pros: Wonderful atmosphere

Pros: The hotel was in lovely surroundings, with beautiful gardens close to the old City in Jerusalem, about 15 minutes walk. The meals we had in the restaurant and garden bar were very good.

Cons: The electrics in the room need upgrading as some were loose. The bathroom was quite small. They were working on the kitchens. We had not prepaid for our breakfast, and this was served buffet style, at a single fixed high price, regardless of whether you wanted a simple continental style breakfast or a full cooked breakfast. In a hotel of this quality I would have expected more options for freshly cooked breakfast, and not a self service buffet.

Pros: The staff are superb. The location is great. Did I mentioned that the staff are superb?

Cons: The building is older and many small things are in need of repair — bed rails, sink faucets, and so on. There are no lockers big enough for a carry-on suitcase or pack, so you need a cable and lock to secure your luggage. There are small lockers in-room, but the are the size of a school locker. There is a bit of a hard sell to take their tours. There is no quiet place to sit to read, chat, work: the lounge is a bar every night, with fairly loud music.

Pros: all, my best time in a hostel worldwide.

Cons: perhaps connect to Airport ben gurion

Pros: Good location, lots of extras - breakfast, travel desk, shuttles. It makes travel a lot easier

Pros: Fast efficient reception able to easily answer rapid fire questions to allow more time to get out and about to see the Old City. Easy access to the communal showers. Easy access to the breakfast and entertainment rooms.

Cons: Nothing

Cons: Check-out. I was in a real hurry because a van was waiting to take me to Tel Aviv. Desk clerk gave me a hard time. Told me I had to wait to check out. I just gave him the keys and left. I paid in advance so I don't know why he had to spend time with me.

Pros: They do try to be helpful

Pros: The nicest staff we met was the maintenance guy. He’s great. Breakfast was good but too many people walking around without clearing plates or asking for coffee and tea service.

Cons: Mould and dirt in bathroom. Pomegranate seed on the floor which wasn't from us. Breakfast closed at 9.30am!!! A window cleaner disturb us at 7.30am. I gave a night gown for laundry. I ticked night gown on the form, however in the end I had to pay 18$ instead of 6$!!!! because they thought it was a dress and not a night gown. Since when do you need to dry clean Pyjamas? I was super mad about this. Why do they dare to change my order. Unbelievable customer service. Def not a 5 star hotel and way too expensive for the service given. No Minibar just an empty fridge which doesn't cool properly. Maybe we were just unlucky but come on. Watch out for the cctv cameras in the room too. The square outside the hotel gets quite noisy at night. Musicians etc. The windows weren't soundproof at all and we were on the 10th floor.

Pros: Location! Center of main center.

Cons: Overnight reception staff were moody.

Pros: We stayed at the property in October & enjoyed the location. The room was of decent size & sufficiently equipped for our short stay. We also appreciated the help & attitude of the reception staff.

Cons: Housekeeping. The toilet bowl had disgusting visible brown residue - not properly cleaned for a long time. Shower screens were leaking - floor got flooded every time after shower. Small bath towels. Bathroom toiletries not checked/replenished on time. Linen was not changed even once during our 5 night stay. When making the bed they just covered it with quilt & didn’t even smooth the underlay & sheet underneath leaving both lumpy & creased. When we requested a plain sheet for cover instead of quilt (it was still hot in October & quilt was hardly appropriate) we got one, but it only lasted 2 nights before they removed it without asking. When we requested again, they brought us a single quilt cover! That much for 5 star service! Breakfast. Food plentiful, but rather ordinary. Tables were not cleaned on time leaving guests struggling to find a set table or anyone ready to clean & set one for them. Waiters clearly annoyed when asked to help. Unsupervised children messing up with food & no staff paying attention to it. In summary it doesn’t look like the management is doing its job of supervising staff & controlling the quality of their work & general state of the property. It’s a pity - it could be& should be a much better place to stay.

Pros: Lobby was beautiful, great swimming pool/workout area.

Cons: Times pool was open was a bit too late. Sheets could have been of higher quality.

Pros: Clean, the room was really nice, great location

Cons: breakfast was not good- not the typical Israeli breakfast- i've had 1000x better breakfasts at cheaper hotels Also the Arabic staff did not speak Hebrew!!!!! In an Israeli Hotel. Make sure when you employ - the staff actually knows Hebrew..