Jerusalem hotels near Garden Tomb

Pros: The decor is amazing and a very good breakfast and right in the center of Jerusalem.

Cons: This is not kind of a hotel with a poll or a luxurious spa. The view from our room was to a garbage yard / pub and the next morning was a horrible sewerage smell after we complained a couple of times they moved us to a suite. That was our wedding night.

Pros: This is a beautiful hotel in an elegant old building that was completely redone to creat the hotel. Courteous and helpful staff. Concierge services were excellent. Rooms are large and well furnished. Ten minute walk to the Jaffa Gate of the old city. Breakfast was included and was excellent.

Cons: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.

Pros: Everything !

Cons: That there was no spa in the hotel the

Pros: It was superb ! I highly recommand this hotel and hope I'll come back soon. Very kind staff, very elegant place, awesome experience !

Pros: The design and artictexure was magnificent.

Cons: Would like to see more deversity with different cultures

Pros: Amazing hotel located in the heart of Jerusalem, very quiet beautiful street, 5 minutes walk from majority of historical places, magnificent building, very comfortable rooms, helpful staff and excellent food - breakfasts were delicious and food selection one of the best we ever saw in 5 stars hotels!

Cons: Lack of spa and gym (gym room was very small). Surprisingly few days before our arrival we received a standard welcome mail from the hotel management with the description of hotel facilities including spa - and spa has never been opened! They told us when we arrived that the spa and swimming pool is still under construction. We were slightly disappointed but telling the truth Jerusalem has so much to offer so the lack of spa and swimming pool was not a big problem.

Pros: Elegant hotel

Cons: Housekeeping staff a bit instrusive and would show up every night when we arrive and try to push extra towels and chocolates even if the room has been turned down. He was obviously waiting for a tip.

Pros: Spacious room. Attentive service. Brand new facilities. Comfy bed and good quality linen. Pick up service at the airport. Great location - ancient city is close by so does the shopping centre.

Cons: Strange view from the balcony - actually no view. Empty minibar. A bit crowded restaurant for breakfast.

Pros: There was a staff who’s name George who is a door man was so helpful. He is very kind and beautiful smile all the time. All other staff are very friendly too.

Cons: This property is very clean and new but it is not lively and happening because the atmosphere is crowded by ultra orthodox and sometimes you feel uncomfortable. Also there is no pool or spa is there.

Pros: Location

Cons: To pay for parking

Pros: Beautiful,clean and nice area.

Cons: Can’t say anything negative!

Pros: Everything

Cons: Reception

Pros: Great breakfast. Clean rooms. Comfy beds.

Pros: Location is one block from Jaffa St. Very good. Breakfast has a lot of options. Staff was very friendly and helpful. Beds are very comfortable. Rooms are nice size. Licorice to welcome you.

Cons: They could use some lint rollers for the velvet bed boards and light covers. I didn't like the hotel smell. It's a specific smell that hotels use but this one is not pleasant in my opinion :)

Pros: Very clean facilities & friendly staff

Pros: Location, near everything

Cons: It was not clean. Once we arrived in the afternoon to find that the only thing they made was the bed. They tossed our things on top and did the minimum necessary.

Pros: Staff were all very friendly and gives very good guidance or info to the shops/places of interests. I enjoyed their coffee lounge in the basement, has nice chocolate cookies, some oranges, free tea and coffee. A consolation because I dont like the breakfast buffet - which is mainly local fare, but if you love those humus, etc. it's ok, worth paying for it. I was happy just having some free coffee and cookies at the basement. You can buy fresh fruits from the nearby shops/Mahane Yehuda market. Plenty of eateries near by, even a very good vegan Cafe just 3 minutes walk out, which the hotel recommended to me. Was fantastic. I like the location, close the bus/ tram line along Jeffa St (Yafo St), to go to the Jerusalem Central Bus/Train Station to get to Tel Aviv. Very clean in general, everywhere in this hotel, even a little gym is well equipped, with cute bedroom slippers and bath robes. TV has international channels, CNN, BBC, Fox Business News. Just perfect. Thanks to Mr Sufian, Lior, etc. And at least, they are happy to provide you bottled water, if you ask for, each day. Otherwise, supermarket is nearby.

Cons: The room air conditioner kept turning off by itself every 1 hour in my first day. Then after much back and forth with the technician who don't speak English , luckily its fixed by end of night, so I had nice cool air throughout the stay. Ok there is no nice views to expect in this hotel. And it's mostly facing construction sites/grounds or backyard of buildings. it's abit noisy at some parts of the day due to construction going on around nearby neighbourhood of the hotel, but only short while. At least it's very quiet at night, and windows block out the sounds. Only thing I was abit disappointed, my first day, the bed linens aren't that clean. The poor Housekeeping Manager has to change them by herself as her staff are all on holiday on Sabbath. She did not seem to know how to do these tasks (putting a small pillow case over a big Pillow, and squeezing it to fit. lol - so hilarious)... but at least she tried her best, my respect to her, while I helped her abit to arrange the linens.

Pros: The staff were great, especially the restaurant manager! They have great breakfast buffet, the rooms are well equipped and comfortable! The location was super and convenient to the old city. The location is close to the mamilla area for restaurants and shopping.

Cons: The shower leaked and the grout needed to be scrubbed, water was getting out under the tile into the bathroom by the toilet. They need to seal it. We would put a towel there to catch the water. The shower and hot water were great though!

Pros: It was clean, well kept and near the old city and other sights.

Pros: The location was great! You could walk to all the restaurants and the city center.

Cons: We had several issues while staying at the hotel. There was flooding from another room that reached ours. It was high enough to soak our luggage bags getting some of our clothes wet that were on the bottom of the bag. I called down to the front desk and they took their time getting there. Once the guy got there to clean up the water I was not given an explanation as to where the water came from or why it reached my room. The guy who cleaned the water up looked frustration and acted like he didn't want to be there. He also took my luggage bags and stacked them on top of each other making the bags more wet. After leaving the carpet in the room was still soaked. I didn't get a courtesy call or check up from anyone. I had to go down to the front desk the following morning and ask them to change the carpet because it was still wet and would soak out socks when walking by. That morning we noticed the clothes on the bottom of the bags were wet. When I reported this to the guy at the front desk he acted as if he didn't care. To put the icing on the cake they charged us for the dry cleaning for the clothes. It wasn't until I complained that they took it off. The first explanation they gave was they discounted our dinner instead of taking off the dry cleaning charge. I told them they did that because it was cheaper LOL. At the end they removed the dry cleaning charge and sent fruit and wine to the room. I will say for the price the hotel is definitely not worth it!

Pros: The hotel is situated in a very nice area, clise to all interesing places

Cons: The hotel was not very clean

Pros: Great property!

Pros: Location,staff,cleanliness

Cons: Small problems with door key(didn't open door)

Pros: Location, location and excellent location

Pros: Location is great, close to the train, whenever we approached a stuff member in person it was good and very responsive.

Cons: No response over the phone; floor was a bit sticky;

Pros: Convenient location.

Cons: Outrageously rude and ignorant staff. We have stayed in many hotels around the world, and in Israel, and I can honestly say that I have never encountered hotel staff who are as rude and generally unhelpful as those we encountered this week at the Leonardo Hotel Jerusalem. The consistently belligerent attitude we experienced among most (not all) of your staff was staggering and appalling. They made us feel as if anything we asked (e.g, a drink from the bar, a bowl of nuts, looking after our luggage after checking out) was an enormous inconvenience. Sometimes, our requests were completely ignored. When we did get a response, staff made us feel like they were doing us a huge favour and that our request was a great inconvenience to them. In summary, your rude, lazy staff ruined our stay. Needless to say, we will never be staying at the Leonardo Hotel Jerusalem again, and frankly, I do not understand how they manage to stay in business. A hideous experience.

Pros: The pool was nice, it wasn’t big but it was a good size.

Cons: The room they put me at first was in a room with no AC and the WiFi wasn’t working in that room and there was stain on the bed, it took then almost 2 hours to finally get someone to come check everything out after complaining 3 times. The person at the front desk was annoyed with me for complaining. The finally sent someone to check everything out, I let it cool off for about 2 hours and went down again to complain and they finally moved me into a new room. The room they put me was okay and the bed was very uncomfortable. Also I didn’t like the breakfast except for the pancakes.

Pros: Easy and fast checkin, the room was clean and tidy including a welcome cookies and wine (we had a birthday), free parking, breakfast was great! Location is bit far from the city center but taxis and city metro just outside the hotel. The stuff are super nice and helpful.

Pros: The breakfast was and always has been awesome. The staff goes beyond our expectations to make sure we are completely satisfied. I have never been treated so well during my years of travel. I have stayed multiple times at this hotel. I bring groups there because of the staff and service we received. A few of the staff members that went beyond their duties were, Yael, the relations department, Mr. Minas, the dining room manager, M.Ail, one of the housekeepers and Ms. Jehan, housekeeper supervisor. Our hats are off to the entire staff at the Jerusalem Leonardo Hotel on St. George St. We spend our 50th Anniversary there during this stay. Thanks.

Cons: I can't think of anything to make things better. I have stayed at several hotels there in Jerusalem and in Israel during these years that I have been coming to Israel. I enjoy this hotel more than any other.

Pros: A varied and good breakfast, public transport within a short walk allows easy and cheap access to the Old Town, the city center and other attractions. We arrived a little later than planned and Yael called us from the hotel to check if everything was all right. she gave us an upgrade of the room, free parking and a small gift in the room, a box of cookies. We especially liked the refrigerator, which did excellent cooling work and even freezed our water bottles. The soap and shampoo provided in the bathroom were excellent, the girls were enthusiastic about the smell and softness. There are facilities for making hot drinks in the room, Although they could provide more milk powder for the coffee.

Cons: The pool opened 15 minutes late Not enough light in the room

Pros: Very good location, 10 min walk to Damascus Gate. We were upgraded to a room with a balcony, which was very confortable and had a wonderful view, although the balcony is too small for 3 people. Varied and rich breakfast and welcoming staff. We took a 3 hour trip to the Dead Sea, with the hotel’s driver, Amer, and it was a very nice and confortable ride

Cons: A bit dated hotel, cleaning service could have been better. The second day I found my pijama thrown on the desk, dirty coffee mugs and no refill for the coffee in the room. At a 300 $ a night room, this is inacceptabile. Food and beverages at the bar overpriced, compared to other restaurants and hotels in the area. (We stayed an extra night at a different hotel). Although they say you can make international calls from the room, it was not possible throughout our entire stay, despite the fact that we reported the problem from the day we arrived

Pros: We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work

Cons: Food was not fresh I’m really disappointed We asked for a room with two separate mattresses they put a mattress on the floor . Discusting... the air conditioning didn’t work

Pros: The location was about the only thing going for this place.

Cons: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!

Pros: The rooms were very comfortable as well as the beds. The breakfast was excellent as well.

Cons: Thinking the hours of the pool and fitness center could be extended.

Pros: The staff, gardens and facilities are all lovely and we’ll be recommending this oasis to all of our friends.

Cons: Bathrooms a little squeezy

Pros: Every aspect of our stay was superb.

Cons: While it’s an excellent hotel it is definitely on the pricey side.

Pros: Building full of character and very comfortable although some rooms were not as nice as others. Staff were inconsistent, some very helpful but others not. For example service in courtyard was slow, request for iron to room failed, on one evening it was decided by a staff member that drinks could not be served to residents in the lobby despite them being available other nights.

Cons: Inconsistency in staff

Pros: The staff were first class. Nothing was too much trouble

Cons: Nothing. We were extremely pleased with everything.

Pros: We enjoyed everything, especially the restaurant set up and the bar

Cons: Breakfast is a bit to expensive

Pros: Very good breakfast Great staf great hotel, beautiful and cosy

Cons: Location is a little far from central atractions.

Pros: The Hotel is a warm “home”, a great thanks to Mr. Khander for the special stay. Our rooms were the moost historical ones, a piece of story. Nice people, nice food, I will suggest this Hotel. Many thanks

Pros: An excellent staff made our stay particularly nice. We made a couple unusual requests and the professional staff at the American Colony stepped up without hesitation to provide for our needs. We hesitated before booking in this location but found it to be very welcoming and comfortable. The breakfast provided was also fantastic and diverse even by Israeli big breakfast standards. Our only less than stellar comment is that the selection of books and literature in the gift/book shop is very one sided and partisan. This shouldn't have been totally surprising but given the excellence and absence of political statements everywhere else it became noticeable. A great hotel.

Pros: The location, the service, the room, the pool. Definitely a great hotel with a unique charm.

Cons: Nothing. Absolutely great.

Pros: Location is prime (near old city), good picturesque restaurant (Arabesque) and summer bar, nice pool, good choice of TV channels. Good staff albeit sometimes appearing a bit inexperienced.

Cons: Tapware difficult to moderate (hot/cold, quantity/flow of water), towels not so plush, amenities in the bathroom subpar (smell [like disinfectant], wrapping soulless), business center not open 24/7 as indicated without explicitely having to ask, pool opening hours (only until 18.00).

Pros: They upgraded up to a beautiful room, the lushness of the gardens was particularly enjoyed

Pros: Fantastic staff. Friendly. Helpful. Concierge service excellent.

Cons: Nothing. Expensive but worth it.

Pros: It is basic but clean and comfortable. Has a kitchen to make food or hot drink. The location is excellent. Breakfast simple but adequate. Good value for money

Cons: 1st night the room we were in was very noisy as it backed into a whole load of air conditioning vents. The drone was loud and continued all night, both my friend and I didn't sleep at all. Gladly we were able to move for next 2 nights. If stayed again would have to request a room not in this area of the hostel. The staff were accomodating with this.

Pros: Good breakfast and great location!

Cons: Bathroom got all wet when showering

Pros: Atmosphere in the hostel is great, on the balcony many travellers of all around the world can sit and talk. Position is just perfect, very close to all the main locations. Free beer tasting on the first night

Cons: Room was just too tiny. Not even the possibility to hang stuff.

Pros: I honestly think I've had one of the best free breakfasts I've had at the Post Hostel. You can choose from many different dishes and even press your own orange juice. Great service, good accomodation, and an interesting hummus workshop. Nice view from the terrace as well. In general: great place.

Pros: The location + breakfast is the best, however, the rest was not.. bathroom and bed were far from clean. Hairs everywere (black and we are both blond). The bed was too small, and the covers were also to small for 2 people.. just go there for the location!

Cons: It wasn’t clean... didn’t want to use the showers as it had black hairs that weren’t mine everywere..

Pros: The location to the tram was very convenient. The breakfast was good. I also liked the free classes and tours of the city.

Cons: The first night our dorm did not have hot water. I wish they had a variety of breakfast food.

Pros: Everybody was very nice an pretty helpful with everything. The breakfast was very good too. And we also took two of the offered tours one to the old city with Ryan and one up to the mount of Olives with Shahar, with both were awesome!!! We first were a little sceptic on taking a guided tour, because we were afraid that it would be a huge group, which would makes it hard to see things, but we were only 6 peeps from the hostel, which was a great and quite familiar experience. Thanks again to both of them for making us see so many things of Jerusalem. :)

Pros: Excellent breakfast and comfortable stay, nice organized evening events

Cons: Room could be more spacious

Pros: Good place. Great location.

Cons: The reception did not want to help. I sensed disrespect and irony because I spoke little English. I was sorry and I do not recommend it. Help is important.

Pros: Location, near to Old City

Cons: Nothing

Pros: Location Location Location

Cons: Rooms not adequate no closets or shelves

Pros: Very good location for all Jerusalem tours. All in walking distance. The staff gave good recommendations for a food market at Agrippas street nearby. The rooms are small, but very clean and the breakfast was delicious with a variety of Israeli breakfast dishes.

Pros: The hotel is really good. Location is perfect, in the center of Jerusalem, with a lot of highlights reachable by walking or by the light-train. Breakfast was very good, tasty and rich. The room is not big but nice and clean and the bed is really comfortable. We'll definitely recommend this hotel!

Cons: There is not a lot of place to put your clothes

Pros: Awesome location, 10 minutes walk to the Old City.

Cons: Overcrowded breakfast room.

Pros: Breakfast, bar, location, room