Jerusalem hotels near New Gate

Cons: Customer service

Cons: Times pool was open was a bit too late. Sheets could have been of higher quality.

Cons: Would like to see more deversity with different cultures

Cons: Service and staff attention on shabbat. Especially if we pay full price!

Cons: I-PAD provided in the room for hotel services never worked, even with repeated calls and IT requests.

Cons: Loved all.

Cons: Basic facility, small spartan bathroom

Cons: Everything

Cons: Cleanliness. We found BED BUGS! My husband was literally bitten 90+ times. Needless to say, we cut our stay short and left the hotel! Never again!

Cons: The staff, for the most part, wasn't helpful. For example, it was a cold night, and when I called downstairs and told them the heater was broken--even the lowest setting made the room unlivable--the staff's response was to open my window. It was raining heavily with strong winds that night, so I pushed the staff person further, who finally sent up a portable radiator. The sheets on the bed were torn. The bed wasn't made adequately, so that I couldn't fit my body into the bed. The shower glass wasn't sealed, so that water leaked all over the bathroom. Several staff at the front desk were unfriendly.

Cons: Too expensive.

Cons: hotel needs an internet room, where visiters can use the hotejs computer, keyboard etc

Cons: Most of the staff seemed like they didn't want to be there. Our rooms were barely made up (wet towels left on floor). Air conditioner took a long time to get room cool. Rooms are very small. No concierge.

Cons: Parking lot is a bit difficult to enter and exit, common areas are dated, some staff are not helpful.