Book Hertz hire cars in Queens

Reviews for Hertz in Queens

Recent reviews

Traveller rating

Wonderful

1

Very Good

1

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

6

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car was cleanpick up the car

car availablerented a car

location was closedwrong location

pick up and drop

2.0

Booked through kayak for a 7 seater paidthe full amount for booking. They gave me co formation then I made plans with my family to go somewhere when I went 8am on the day I was told there's no 7 seater for me even though they accepted the payment and confirmed my booking. We ended up cancelling our plans evryoke was very upset 😡 and all i got from the person at the centre is there nothing I can do you gotta call the help line to see if they can help I called wasted my time on the phone for someone to pick up and tell me there's no cars they can offer me a refund. Very disappointed and a very bad experience I will never use kayak or hertz again in my life.Reviewed 13 Jul 2022

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10.0

Staff was very helpful and nice to work with.Reviewed 14 Jun 2022

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2.0

Hertz canceled my appointment and moved the rental to another inconvenient location the night before the rental was due. The new hertz also lost my ezpass and the car felt old and way passed it's prime.Reviewed 8 Nov 2021

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1.9

Hertz closes at 5pm, could not accept their bankers hours.Reviewed 18 Sep 2021

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1.9

The supervisor was very inefficient and unprofessional.Reviewed 17 Jul 2021

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2.0

Pros:NothingCons:I had to cancel and get a refund directly from hertz. They booked me in a location that was permanently closed then wanted me to go to a location 1 hour away. Never WILL I book again.Reviewed 13 Feb 2021

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2.0

Cons:Worst experience I’ve ever had with a rental companyReviewed 7 Feb 2021

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5.2

Pros:The drop off was awkward the hotel location wasn't open Sunday night so I couldn't drop it back safely thereCons:If the hertz desk at ditmars was manned at drop off timeReviewed 18 Aug 2020

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8.8

Pros:No wait, fine service, clean car at excellent priceCons:was strict on the pickup time at the reservation, and would not let me show up late, even if I paid the same.Reviewed 9 Jun 2020

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6.4

Cons:Got into a small accident and was left stranded by Hertz. It took 2.5 hours to confirm a tow truck was even on the way. Then Hertz's solution was having me drive on a donut for 45 miles in the wrong direction to pick up a replacement car. This added 6 hours to my drive. Also, it was a 50/50 shot as to whether employees would be helpful. Was hung up on 2x by Emergency Roadside Assistance and had to keep calling back and getting put back in the queue. It was MADDENING and made a stressful situation way worse than it needed to be.Reviewed 7 Oct 2019

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2.0

Cons:You need to stop booking on July 4 th if the pick up place is closed.Reviewed 6 Jul 2019

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6.0

Cons:i have not been informed that i need to have deposit money on my credit card and that hertz will block my money. the thing that was written in my confirmation was "due at the counter = 0", and nothing about the 200 $ more that hertz wanted from me. overall a poor experienceReviewed 12 May 2019

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• 7.6 /10Enterprise Rent-A-Car Hire Cars at Queens
• 4.4 /10Economy Rent a Car Hire Cars at Queens

• What is the most popular car hire from Hertz in Queens?

  Compact (Buick Encore or similar) is the most frequently booked car hire type from Hertz in Queens.

• How many car hire locations does Hertz have in Queens?

  Hertz has 5 hire locations in Queens. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car hire location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes