Book Enterprise hire cars in Queens

Reviews for Enterprise in Queens

Recent reviews

Traveller rating

Excellent

65

Good

10

Okay

6

Mediocre

12

Poor

0

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car was greatpick up and drop

get the carcustomer service

car availableairport location

great servicegreat experience

staff was very helpfulgreat price

great customer

2.0

Pros:The car was clearCons:Customer service, getting my car at the reserved time.Reviewed 19 Apr 2021

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4.0

Pros:They was not friendly there was no consideration for the lack of understanding for how they work.Cons:Information on how there car service rental work. I was visiting another state the rental was for me to return with having to fly back. I was told by a rep I needed a return ticket which was confusing.Reviewed 2 Mar 2021

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2.0

Pros:Clerk was helpful until I noticed a mistake in the booking and then she said she had no way to correct it.Cons:I had booked a one way car rental for La Guardia with a Drop off at Logan airport. When I called to ask if I could pick up the car a day earlier the customer service rep, said "yes" and also that I would save $25 . When I got there the clerk told me that the reservation said I was returning it to LaGuardia. I said that wasn't what I had told the clerk and she refused to honor the lower rate and if that wasn't enough she would't even give me the original price but said now I'd have to pay $80 more than my original reservation. I walked out and got another car from Thrifty. They made the mistake and they should have honored the price quoted. At least the original price, so I. don't think I will book with Enterprise again.Reviewed 12 Feb 2021

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10.0

Pros:Pickup and return were quick.Cons:There was a smoker before me as I cleaned the windows and got a lot of yellow yuck.Reviewed 16 Dec 2020

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9.2

Pros:Asif was very friendly and helpful and made my check-in quick and easyCons:Finding the drop-off locations key drop-boxReviewed 16 Oct 2020

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9.2

Pros:Staff was fast and friendly. I was quickly in and out and on my way.Cons:The car smelled of smoke. Not ideal for a long drive.Reviewed 15 Oct 2020

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10.0

Pros:Domy was AMAZING. Well, the whole check in / check out experience was super easy and the staff that checked me in was great - but DOMY went beyond the call of duty, which I cannot say enough Thank Yous for doing what you did!!! Without going into detail, he turned what could have been a very stressful situation into a very calming one... Thanks for bringing midwestern hospitality to the east coast:).Cons:Truly... nothing.Reviewed 29 Sep 2020

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9.6

Pros:I was upgraded with no hassle and no extra *final cost to a luxury SUV due to there being limited sedans available. The agent was helpful and efficient.Cons:The line to pick up was extensive and it took 45 minutes to be seen for my scheduled appointment. Also, the additional hold of $1,000 on my credit card due to being upgraded to an SUV was surprising. Since it was due to lack of inventory vs. client request I believe the additional hold fee should have been either waived or articulated earlier in the conversation by the agent.Reviewed 16 Sep 2020

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2.0

Pros:They didn't have the car. I booked 8 passangers they gave me 7 passangers. I had no choice, the person who help me, was like you want to take it or not, didn't care about customer situation. Waste money for nothing. I can recomend budget or avis but NOT Enterprice.Cons:If I booked 8 passanger car, I should get 8 passanger car not 7 passanger.Reviewed 4 Sep 2020

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9.2

Pros:Attendant for pickup was fantastic. Easy.Cons:Dog hair from previous rider was rather present.Reviewed 18 Aug 2020

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9.2

Pros:Really nice car, friendly staff, seamless drop-off, great valueCons:At pickup there was a bottleneck with doing the paperwork at the cars. More staff should have been doing that and fewer staff checking people in.Reviewed 18 Aug 2020

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10.0

Pros:Pick up and drop off were quick and easy. The car was very good.Reviewed 17 Aug 2020

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• What is the most popular car hire from Enterprise in Queens?

  Mini (Class Minivan or similar) is the most frequently booked car hire type from Enterprise in Queens.

• How many car hire locations does Enterprise have in Queens?

  Enterprise has 8 car hire locations in Queens. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Enterprise have a car hire location at the airport: Newark airport (EWR)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Enterprise have a car hire location at the airport: LaGuardia airport (LGA)?

  No (according to our data)

• Does Enterprise offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes