Book Hertz hire cars in Grand Rapids

Reviews for Hertz in Grand Rapids

Recent reviews

Traveller rating

Wonderful

34

Very Good

11

Good

4

Okay

11

Fair

3

Mediocre

0

Poor

26

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car was cleanfriendly staff

pick up the cargreat experience

car availablecredit card

rented a carcustomer service

location was closednever rent

wrong locationcar was dirty

pick up and drop

6.0

Car was different than I booked. Car was not in good condition and serviced properly. I’m writing this for the customer safety reasons. Otherwise Hertz is the best.Reviewed 26 Jan 2023

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4.0

Car was filthy, had to wait 90 minutes extra to leave on my trip.☹️Reviewed 7 Oct 2022

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6.0

It was a bit expensive and was not clean when I picked it up. The windshield had smudge marks that were hard to see through. There glue from stickers on both the front and back glass. Otherwise it was a fine Camry easy to operate and turned on a dime. Due to on line difficulties it was not easy to reserve and was held at a location a few miles off the airport. This was corrected by the personnel promptly and may account for why it was not as clean as it should have been.Reviewed 14 Sep 2022

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2.0

Do not travel until this Covid mess is over. Hertz had 0 cars on the lot.Reviewed 24 Jul 2022

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10.0

very clean vehicle. Branden was vey helpful.Reviewed 14 Jul 2022

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2.0

IT was a bait and switch. They did not have the commercial vehicle available. I had to wait over and hour and the manager argued with me stating I rented a moving Van! The manager was completely degrading and rude and appeared to look lowly on women.Reviewed 28 Jun 2022

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2.0

The vehicle I reserved was there but not available even so my reservation was useless.Reviewed 11 Mar 2022

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2.0

Have the right car ready for us.We had reserved a midsize an we got a compact. The car was dirty an small.We will never rent from hertz again.I would hope hertz reaches out to us for some kind of compensation.Reviewed 23 Oct 2021

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10.0

The guys at the desk were friendly and helpful. The price of the car rental was kind of more than I would of wanted o pay normally.Reviewed 10 Sep 2021

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10.0

Vehicle was clean and comfortable, with lots of room for luggage. Would have been nice if I could have gone through Kayak again to add insurance to rental after changing my mind. I was unable to get a live person to assist as there was no options via computerized phone menu or online. Very frustrating.Reviewed 31 Aug 2021

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7.9

The vehicle was exactly what we needed. It had great mileage and was comfortable. It would have helped to have some instructions about the use of the onboard computer. Otherwise, we adapted well and enjoyed our trip.Reviewed 28 Aug 2021

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1.9

I had a written reservation and confirmation (Hertz, 487 28th Street Se, Grand Rapids, Michigan, 49548). Upon arrival, I was told there was not a single car available. The staff on site was not helpful at any time. A customer before me had the same problem. I can do without such service from hertz in the future.Reviewed 25 Jul 2021

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• What is the most popular car hire from Hertz in Grand Rapids?

  Compact (Buick Encore or similar) is the most frequently booked car hire type from Hertz in Grand Rapids.

• How many car hire locations does Hertz have in Grand Rapids?

  Hertz has 5 hire locations in Grand Rapids. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Gerald R. Ford Intl airport (GRR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Gerald R. Ford Intl airport (GRR)?

  Yes