Recent reviews
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9.2
Cons: This fee for people under 25 is extreme. However, I know this isn't a company-specific issue.
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10.0
Pros: I loved the car!
Cons: I extended my lease for three days because my own car was still in the shop. I thought the price for the extra days was excessive.review from
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7.6
Pros: it was ok, it would be great if there was a more expedited way to return the vehicle.
Cons: The car I received was pretty basic, not what I usually get in the same categories from other companies. The vehicle had over 25k miles o it and the tires were worn making it unsafe to travel in the snow with.review from
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10.0
Cons: It was a great experience overall.
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4.8
Cons: Have the car I wanted Have educated associate
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4.0
Pros: Nice agent but didn’t know how to add an option to the rental
Cons: Car was inaccessibly buried in snow. I got soaked digging it out. Tried to call to add option over phone. Cs was uncaringreview from
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3.2
Switching to Enterprise
Cons: 12:30 AM at DTW - waiting in line for 45 minutes to get a car. Only one person working behind the counter. Two other people (including a manager) did not have a willingness to help move along the line. When I said it seemed unreasonable for a Fastbreak customer to wait 45 minutes in line - the employee simply stated there is nothing he could do about it. Poorly trained customer service and an unwillingness to make any difference in the situation. This person was not trained well and I believe it is a culture at Budget. I would use Budget because of a price point advantage - it's no longer worth it to me.review from
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8.0
Pros: The drop off was very easy
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7.6
Easy rental, great price
Pros: Easy/quick pick up and drop off, great price
Cons: Car smelled strongly of cigarettes and whatever you used to try to cover cigarettes up. It was really awful and if I had more time I would've tried to trade it for a different car.review from
