Guest reviews
Overall rating
8.1
Excellent
Based on 5,635 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
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Hawaiian Airlines traveller reviews
Pros
"Crew was friendly and accommodating"
(in 83 reviews)
"Great leg room in coach!"
(in 33 reviews)
"Great service with a smile."
(in 98 reviews)
Cons
"The free entertainment is very poor"
(in 33 reviews)
"Should not be charged extra to watch movies."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
extra comfort
flight crew
long flight
great flight
hot meal
free entertainment
food was good
friendly staff
movies or tv
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8.0
Great Flight with a Couple of Reservations
Pros: The aircraft was relatively new (an A321 Neo), the seats were comfortable, and the crew was great.
Cons: My wife and I had our seats changed by the airline after we had already made seat assignments, so we were not together on either of the round trip flight to Kauai from Los Angeles. Flights were both full so no way to change seats once at the airport. Aircraft did not change from when we booked our flight and made seat assignments, to the day of the flights. The food served was okay, but I don't eat carbos and all the food served was full of carbos. I choose to not utilize a smart phone, or other electronic devices, and the plane had no entertainment services if you don't have a smart phone or pad.
review from
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10.0
Pros: Amenities
Cons: Waiting for baggage at the baggage claim.
review from
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6.3
No tv on a 5+ hour flight!!
Pros: Being served a meal, snacks and a cocktail throughout the flight was great
Cons: No entertainment on flight. Having to download and app only viewable on phone or tablet is a pain. On top of that you have to pay for it
review from
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10.0
Above and beyond!
Pros: The complimentary guava rum punch was amazing! The flight attendants were helpful and friendly. Comfortably equipped planes!
review from
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9.3
Pros: Service
Cons: No free movies
review from
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9.3
Pros: The crew was phenomenal.
Cons: The food did not live up to the hype
review from
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2.6
Price NOT guaranteed
Cons: I booked 6 months in advance to ensure a lower price, 2 days before the flight, the prices were 50% what I paid for them and priceline refused to give a price adjustment because it was more than 24 hours since I booked the flight. Hawaiian air refused to give any additional accommodations, priceline refused any additional accommodations and I am still upset.
review from
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10.0
Wouldn’t travel to Hawaii any other way..
Pros: Food/ drinks/
Cons: Nothin
review from
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3.3
No food for people that don’t eat meat
Pros: The flight was good
Cons: The air hostess didn’t care we had food to eat or not. We basically starved the whole way. Never flying Hawaiian again!!
review from
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10.0
Flight to Kauai
Pros: Boarding was great, seats were not too cramped, flight was very smooth.
Cons: Hawaiian Air changed our seat assignments which I did not find out about until checking in for our flight the night before. My wife and I were 20 rows apart and we were moved from aisle seats to window seats. Flight was fully booked so no way to change. The aircraft did not change, so I am unsure why seat assignments changed.
review from
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10.0
Brand new plane
Pros: Superb plane and service
review from
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5.0
Pros: Flight was non stop.
Cons: Expensive
review from
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10.0
Pros: Amenities
Cons: Waiting for baggage at the baggage claim.
review from
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10.0
Above and beyond!
Pros: The complimentary guava rum punch was amazing! The flight attendants were helpful and friendly. Comfortably equipped planes!
review from
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9.3
Pros: Service
Cons: No free movies
review from
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9.3
Pros: The crew was phenomenal.
Cons: The food did not live up to the hype
review from
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10.0
Wouldn’t travel to Hawaii any other way..
Pros: Food/ drinks/
Cons: Nothin
review from
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10.0
Flight to Kauai
Pros: Boarding was great, seats were not too cramped, flight was very smooth.
Cons: Hawaiian Air changed our seat assignments which I did not find out about until checking in for our flight the night before. My wife and I were 20 rows apart and we were moved from aisle seats to window seats. Flight was fully booked so no way to change. The aircraft did not change, so I am unsure why seat assignments changed.
review from
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10.0
Brand new plane
Pros: Superb plane and service
review from
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6.3
No tv on a 5+ hour flight!!
Pros: Being served a meal, snacks and a cocktail throughout the flight was great
Cons: No entertainment on flight. Having to download and app only viewable on phone or tablet is a pain. On top of that you have to pay for it
review from
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2.6
Price NOT guaranteed
Cons: I booked 6 months in advance to ensure a lower price, 2 days before the flight, the prices were 50% what I paid for them and priceline refused to give a price adjustment because it was more than 24 hours since I booked the flight. Hawaiian air refused to give any additional accommodations, priceline refused any additional accommodations and I am still upset.
review from
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3.3
No food for people that don’t eat meat
Pros: The flight was good
Cons: The air hostess didn’t care we had food to eat or not. We basically starved the whole way. Never flying Hawaiian again!!
review from
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5.0
Pros: Flight was non stop.
Cons: Expensive
review from
Flight status
Hawaiian Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
108
Honolulu
HNL
Kailua-Kona
KOA
616
Honolulu
HNL
Lanai City
LNY
618
Honolulu
HNL
Hoolehua
MKK
629
Lanai City
LNY
Honolulu
HNL
619
Hoolehua
MKK
Honolulu
HNL
657
Kapalua
JHM
Honolulu
HNL
654
Honolulu
HNL
Kapalua
JHM
212
Honolulu
HNL
Hilo
ITO
18
Honolulu
HNL
Las Vegas
LAS
10
Honolulu
HNL
Los Angeles
LAX
70
Honolulu
HNL
Long Beach
LGB
303
Honolulu
HNL
Lihue
LIH
48
Honolulu
HNL
Oakland
OAK
106
Honolulu
HNL
Kahului
OGG
36
Honolulu
HNL
Phoenix
PHX
12
Honolulu
HNL
San Francisco
SFO
591
Hilo
ITO
Honolulu
HNL
179
Hilo
ITO
Kahului
OGG
137
Kailua-Kona
KOA
Honolulu
HNL
599
Kailua-Kona
KOA
Lihue
LIH
349
Kailua-Kona
KOA
Kahului
OGG
17
Las Vegas
LAS
Honolulu
HNL
3
Los Angeles
LAX
Honolulu
HNL
69
Long Beach
LGB
Honolulu
HNL
144
Lihue
LIH
Honolulu
HNL
500
Lihue
LIH
Kailua-Kona
KOA
508
Lihue
LIH
Kahului
OGG
47
Oakland
OAK
Honolulu
HNL
565
Kahului
OGG
Honolulu
HNL
152
Kahului
OGG
Hilo
ITO
360
Kahului
OGG
Kailua-Kona
KOA
319
Kahului
OGG
Lihue
LIH
40
Kahului
OGG
Portland
PDX
30
Kahului
OGG
Seattle
SEA
42
Kahului
OGG
San Francisco
SFO
50
Honolulu
HNL
New York
JFK
46
Kahului
OGG
San Jose
SJC
481
Honolulu
HNL
Papeete
PPT
458
Tokyo
HND
Honolulu
HNL
457
Honolulu
HNL
Tokyo
HND
449
Honolulu
HNL
Osaka
KIX
821
Honolulu
HNL
Tokyo
NRT
22
Honolulu
HNL
Seattle
SEA
20
Honolulu
HNL
Sacramento
SMF
451
Honolulu
HNL
Sydney
SYD
51
New York
JFK
Honolulu
HNL
450
Osaka
KIX
Honolulu
HNL
62
Kailua-Kona
KOA
Los Angeles
LAX
61
Los Angeles
LAX
Kailua-Kona
KOA
63
Los Angeles
LAX
Lihue
LIH
33
Los Angeles
LAX
Kahului
OGG
64
Lihue
LIH
Los Angeles
LAX
68
Lihue
LIH
Oakland
OAK
824
Tokyo
NRT
Honolulu
HNL
67
Oakland
OAK
Lihue
LIH
23
Oakland
OAK
Kahului
OGG
34
Kahului
OGG
Los Angeles
LAX
24
Kahului
OGG
Oakland
OAK
38
Kahului
OGG
San Diego
SAN
39
Portland
PDX
Kahului
OGG
35
Phoenix
PHX
Honolulu
HNL
37
San Diego
SAN
Kahului
OGG
21
Seattle
SEA
Honolulu
HNL
29
Seattle
SEA
Kahului
OGG
11
San Francisco
SFO
Honolulu
HNL
41
San Francisco
SFO
Kahului
OGG
45
San Jose
SJC
Kahului
OGG
19
Sacramento
SMF
Honolulu
HNL
452
Sydney
SYD
Honolulu
HNL
44
Honolulu
HNL
San Jose
SJC
43
San Jose
SJC
Honolulu
HNL
25
Portland
PDX
Honolulu
HNL
26
Honolulu
HNL
Portland
PDX
15
San Diego
SAN
Honolulu
HNL
459
Honolulu
HNL
Seoul
ICN
460
Seoul
ICN
Honolulu
HNL
446
Auckland
AKL
Honolulu
HNL
445
Honolulu
HNL
Auckland
AKL
16
Honolulu
HNL
San Diego
SAN
442
Sapporo
CTS
Honolulu
HNL
Top airports served by Hawaiian Airlines
- Tokyo Haneda Airport (HND)
- Honolulu Airport (HNL)
- Sapporo Chitose Airport (CTS)
- Kahului Airport (OGG)
- New York John F Kennedy Intl Airport (JFK)
- Kona International Airport (KOA)
- Tokyo Narita Airport (NRT)
- Lihue Airport Airport (LIH)
- Osaka Itami Airport (ITM)
- Fukuoka Airport (FUK)
- Hilo International Airport (ITO)
- Los Angeles Airport (LAX)
- Okinawa Naha Airport (OKA)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
- Osaka Kansai International Airport (KIX)
Hawaiian Airlines contact information
- HA IATA code
- Call
- hawaiianair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
