IATA code | HA |
---|---|
Routes | 108 |
Top route | Kahului to Honolulu |
Airports served | 39 |
Top airport | Honolulu |
Cons: Poor seat. 5 hour flight
Pros: The crew was good.
Cons: Crying baby....ughh.
Pros: Appreciated the meal service and complimentary drink.
Cons: Having to pay a fee to watch anything was not appreciated.
Pros: Crew was good.
Cons: They served me a vomit sandwich!! It was a chicken pesto sandwich that I thought was chicken salad but there was pieces of chicken in it. I think... Was gross. And I was hungry!
Pros: I liked that lunch was provided.
Cons: Although, the fact that lunch was free could've been made more clear. I ended up spending money on a snack box that I didn't need to spend.
Pros: The crew was excellent, very friendly and helpful.
Cons: I hate cup noodles and I hate that that’s the only option for a snack.
The food overall was not great.
Pros: Crew was friendly. Flight was smooth.
Cons: More comfortable seats would be nice. Also the free selection of entertainment on the screens were too limited.
Pros: The flight was smooth considering the weather. The crew was great and attentive.
Cons: I wish I was able to hang my wedding dress in a closet rather than folding it up and putting it in the overhead storage.
Pros: Rum punch and boarding was gread
Cons: I would have liked to purchase a Leo Hawaii experience in on the Maui end
Pros: Crew and mai tai were great
Cons: I would have liked an option to purchase a lei on the Maui side of the arrival.
Also the seats were particularly uncomfortable coming from southwest even
Pros: I appreciated that the meal was included.
Cons: I would have liked a chance to get a refill on my coffee but it seemed like the beverage cart only made rounds with coffee.
Pros: Awesome crew. They are friendly and professional
Cons: Arrived a little late but not a big deal
Pros: They helped me with my little suitcases. As carry on.
Cons: The system couldn’t charge my phone. And the crew showed me to use the back seat.
Pros: Quick flight from Maui to the Big Island
Cons: A bit more padding to the seats
Pros: Very spacious seats
Cons: Inflight entertainment was an additional cost, although it was stated that it was provided; in addition to using passenger’s handheld device rather than inflight screening.
Pros: Everything was great.
Cons: Nothing.
Pros: The crew was very good and met all our needs.
Cons: Free entertainment from LA to Honolulu.
Pros: Everyone was great.. Foods and drink was good
Cons: If there is move show and movie would be free.. It is a long flight.
Pros: Paid for the upgrade comfort seat. Worth it in that I go 260 with broad shoulders.
Like the convenient electronic connection and device tray for my Kindle and phone.
Nice crew, Good flight.
Cons: Loading and activating the Hawaiian Airlines Entertainment app for in-flight music, movies, TV, etc., is a real problem. Hawaiian really needs to upgrade it. All of us in our row had to work together to figure it out. Then, one has to pay for each non-music selection. '0' stars.
Pros: It was a Boeing 717. Short hop. Loaded quickly. Took off on time. Bags made it to our connecting flight. :)
Cons: Nothing really. Just a short hop connection flight.
Cons: We think Hawaii Airlines is the best-hospitality great! Easy online boarding confirmation. We were given all the information & guidance. Food was okay. I’d give an Excellent otherwise:). Entertainment, I didn’t try this time with an app. We will fly Hawaiian again! Thank you Hawaiian Airlines!
Cons: I had some booking issues with Kayak.
Cons: Everything was great except entertainment. No tv or WiFi
Pros: Nice and roomy, flight attendants were very nice. Food was good.
Pros: Nice new plane
Cons: No free entertainment even once you downloaded the app and food options would have been a nice touch
Pros: Boarding was on time.
Pros: Free food, space, drink.
Cons: N/a
Pros: Convenience of electronics utilities. Crew was very courteous. On time wheels up and down.
Cons: Seat selection did not indicate "no window" and that the wall seat is obstructed by the emergency escape door hinge mechanism. As a broad shouldered male, I had to sit pinch shouldered for 6 hrs. That 1 seat on both sides of the plane should be eliminated.
We did not receive a boarding notice 24hrs in advance. There was no notice to load the Hawaiian Airlines Entertainment app before boarding. Will not load after pushback or in flight. No movies or other entertainment available. :(
Cons: Headphones were terrible so I could barely hear anything on the entertainment. Made an 8 hour flight feel much longer.
2.5 hours delay
Pros: Soft landing
Cons: Forgetful cruisemembers, phone jack (charger) not functioning,
Poor entertainment, but even poorer food!
Pros: Quick and solid flight
Cons: Would be nice to be able to switch to an earlier flight if not sold out
Pros: Service, crew, food, price
Cons: Chairs weren't very comfortable
Pros: I liked it!!! It was on time in both directions, good food, nice staff etc....
Cons: I was quite happy with the flight.
Pros: La atención !!! Excelente
Pros: Overall everything
Cons: N/A
Pros: POG juice!
Cons: Entertainment--what entertainment?
Pros: greatairlinesn
Cons: i liked everything about it
Pros: Great service very clean plane
Pros: Hawaiian Air is great
Cons: TSA
Cons: Terrible ground staff attitude - c;early aware about the monopoly of Hawaiian on the islands.
Had a First Class ticket / Issues
No mileage card entered
Lifted my trolly and said 'to heavy' but refused to put it on a scale
had to check it - go out in Honolulu - redo security etc ..for nothing.
I actually had 12 kg and 24 Lbs are allowed / size was ok
-
Easy!
Pros: No line to check out bags, hassle free to board, easy to find out seats, friendly staff. LOVE the USB charger in the seats and the complimentary “rum punch”!
Cons: Cabin could have been a degree or two warmer, it was very chilly. Seats in general cabin were very close together and we couldn’t get out of the seat when the seat was declined in front of us...we’re average sized humans and were pretty scrunched.
Kayak surprise!
Pros: The boarding process and crew were great. The free food was a great surprise, I had brought food onboard. It was the first time flying Hawaiia so I was not current on amenities.
Cons: It would be nice to know before boarding the flight that ALL the movies on the app had to be paid for if you wanted to watch. The movie choices were very limited.
Cons: Charges to check in two small bags were $70. Had to upgrade to comfort section for $80 because no aisle seats in coach were available for this handicapped senior citizen customer . Plus tips for wheelchair services made this an expensive one way flight.
Cons: Crying babies on both flights coming and going. Certainly not the airlines fault but took away from what could have been an enjoyable flight. Had to wait forever at SeaTac for my golf clubs to come out!
Pros: It was on time leaving OGG and landing at SFO. Our luggage was delivered intact.
Cons: Once at the gate, we had to wait ~20 minutes for it to become available. Did they not know we were coming?
Vacation
Pros: I like that you could watch TV, movies, or listen to music.
Cons: When we arrived to SFO the flight was delayed for mechanical issues. When they couldn't fix the plane they had to fly another one from the Island to get us. This resulted in over a 14 hour delay and ruining our plans for our first day. The wing in SFO was all under construction so if you wanted to get anything you had to leave security and go back through it over and over.
Vacation
Pros: We boarded and took off on time. The staff was friendly.
Very pleased
Pros: Very accommodating. I am always pleased with Hawaiian. The hospitality and aloha spirit was fantastic.
Cons: I lost my wallet (personal) lol. Everything hawaiian offered was superb
Excellent
Pros: Staff service was awesome!
Cons: Neighbor was rude
Temperature control? Otherwise wonderful
Pros: I like the crew, they were so sweet as always!
Cons: As is an issue with all Hawaiian Airlines flights, there is no fan/ temperature control option and I tend to feel motion sick if I don’t have cool air blowing towards me. It also helps me feel less trapped. But, all was fine because it wasn’t a full flight and I didn’t have someone sitting next to me.
Pros: Food was surprisingly good.
Cons: my Husband said he felt cramped in the seats. He’s 6’2” and his knees nearly touched the seat in front of him.
Pussys
Pros: When I got there
Cons: The plane was delayed for 2 hours and they had to wait for another plane. I’m sure the original plane could have made it even if it wasn’t running great. It was only a 40 minute flight. And planes have 2 motors.
Pros: Room for my tennis racket on the side
Cons: It was all good
Great flight. Lacking wifi
Pros: Everything was fantastic
Cons: the in flight entertainment. Screens kept turning off randomly, No wifi...
I can sleep
Pros: Watching movies of choice at finger tip.
Cons: Seats didn’t recline properly, you have to put some strength in it. Would feel sorry if your not strong enough to push back.
Pros: Crew was friendly. Plane was clean.
Cons: Entertainment set up is terrible, only available through app for purchase on tablet or smartphone. Cheap and antiquated. No vegetarian options for food.
Pros: The crew! And the meals provided.
Cons: Not enough leg room.
Food and entertainment not applicable
Pros: Boarding process
Cons: Crew super nice
Pros: Crew was good.
Pros: I liked that lunch was provided.
Cons: Although, the fact that lunch was free could've been made more clear. I ended up spending money on a snack box that I didn't need to spend.
Pros: I appreciated that the meal was included.
Cons: I would have liked a chance to get a refill on my coffee but it seemed like the beverage cart only made rounds with coffee.
Pros: Awesome crew. They are friendly and professional
Cons: Arrived a little late but not a big deal
Pros: They helped me with my little suitcases. As carry on.
Cons: The system couldn’t charge my phone. And the crew showed me to use the back seat.
Pros: Everything was great.
Cons: Nothing.
Pros: The crew was very good and met all our needs.
Cons: Free entertainment from LA to Honolulu.
Pros: Everyone was great.. Foods and drink was good
Cons: If there is move show and movie would be free.. It is a long flight.
Pros: Paid for the upgrade comfort seat. Worth it in that I go 260 with broad shoulders.
Like the convenient electronic connection and device tray for my Kindle and phone.
Nice crew, Good flight.
Cons: Loading and activating the Hawaiian Airlines Entertainment app for in-flight music, movies, TV, etc., is a real problem. Hawaiian really needs to upgrade it. All of us in our row had to work together to figure it out. Then, one has to pay for each non-music selection. '0' stars.
Cons: We think Hawaii Airlines is the best-hospitality great! Easy online boarding confirmation. We were given all the information & guidance. Food was okay. I’d give an Excellent otherwise:). Entertainment, I didn’t try this time with an app. We will fly Hawaiian again! Thank you Hawaiian Airlines!
Cons: I had some booking issues with Kayak.
Pros: Nice and roomy, flight attendants were very nice. Food was good.
Pros: Boarding was on time.
Pros: Free food, space, drink.
Cons: N/a
Pros: Quick and solid flight
Cons: Would be nice to be able to switch to an earlier flight if not sold out
Pros: Service, crew, food, price
Cons: Chairs weren't very comfortable
Pros: I liked it!!! It was on time in both directions, good food, nice staff etc....
Cons: I was quite happy with the flight.
Pros: La atención !!! Excelente
Pros: Overall everything
Cons: N/A
Pros: greatairlinesn
Cons: i liked everything about it
Pros: Great service very clean plane
Pros: Hawaiian Air is great
Cons: TSA
Easy!
Pros: No line to check out bags, hassle free to board, easy to find out seats, friendly staff. LOVE the USB charger in the seats and the complimentary “rum punch”!
Cons: Cabin could have been a degree or two warmer, it was very chilly. Seats in general cabin were very close together and we couldn’t get out of the seat when the seat was declined in front of us...we’re average sized humans and were pretty scrunched.
Vacation
Pros: We boarded and took off on time. The staff was friendly.
Very pleased
Pros: Very accommodating. I am always pleased with Hawaiian. The hospitality and aloha spirit was fantastic.
Cons: I lost my wallet (personal) lol. Everything hawaiian offered was superb
Excellent
Pros: Staff service was awesome!
Cons: Neighbor was rude
Pros: Food was surprisingly good.
Cons: my Husband said he felt cramped in the seats. He’s 6’2” and his knees nearly touched the seat in front of him.
Pros: Room for my tennis racket on the side
Cons: It was all good
Great flight. Lacking wifi
Pros: Everything was fantastic
Cons: the in flight entertainment. Screens kept turning off randomly, No wifi...
Pros: The crew was good.
Cons: Crying baby....ughh.
Pros: Appreciated the meal service and complimentary drink.
Cons: Having to pay a fee to watch anything was not appreciated.
Cons: They served me a vomit sandwich!! It was a chicken pesto sandwich that I thought was chicken salad but there was pieces of chicken in it. I think... Was gross. And I was hungry!
Pros: The crew was excellent, very friendly and helpful.
Cons: I hate cup noodles and I hate that that’s the only option for a snack.
The food overall was not great.
Pros: Crew was friendly. Flight was smooth.
Cons: More comfortable seats would be nice. Also the free selection of entertainment on the screens were too limited.
Pros: Rum punch and boarding was gread
Cons: I would have liked to purchase a Leo Hawaii experience in on the Maui end
Pros: Crew and mai tai were great
Cons: I would have liked an option to purchase a lei on the Maui side of the arrival.
Also the seats were particularly uncomfortable coming from southwest even
Pros: Very spacious seats
Cons: Inflight entertainment was an additional cost, although it was stated that it was provided; in addition to using passenger’s handheld device rather than inflight screening.
Pros: It was a Boeing 717. Short hop. Loaded quickly. Took off on time. Bags made it to our connecting flight. :)
Cons: Nothing really. Just a short hop connection flight.
Cons: Everything was great except entertainment. No tv or WiFi
Pros: Nice new plane
Cons: No free entertainment even once you downloaded the app and food options would have been a nice touch
Pros: Convenience of electronics utilities. Crew was very courteous. On time wheels up and down.
Cons: Seat selection did not indicate "no window" and that the wall seat is obstructed by the emergency escape door hinge mechanism. As a broad shouldered male, I had to sit pinch shouldered for 6 hrs. That 1 seat on both sides of the plane should be eliminated.
We did not receive a boarding notice 24hrs in advance. There was no notice to load the Hawaiian Airlines Entertainment app before boarding. Will not load after pushback or in flight. No movies or other entertainment available. :(
Pros: POG juice!
Cons: Entertainment--what entertainment?
Cons: Terrible ground staff attitude - c;early aware about the monopoly of Hawaiian on the islands.
Had a First Class ticket / Issues
No mileage card entered
Lifted my trolly and said 'to heavy' but refused to put it on a scale
had to check it - go out in Honolulu - redo security etc ..for nothing.
I actually had 12 kg and 24 Lbs are allowed / size was ok
-
Kayak surprise!
Pros: The boarding process and crew were great. The free food was a great surprise, I had brought food onboard. It was the first time flying Hawaiia so I was not current on amenities.
Cons: It would be nice to know before boarding the flight that ALL the movies on the app had to be paid for if you wanted to watch. The movie choices were very limited.
Cons: Charges to check in two small bags were $70. Had to upgrade to comfort section for $80 because no aisle seats in coach were available for this handicapped senior citizen customer . Plus tips for wheelchair services made this an expensive one way flight.
Cons: Crying babies on both flights coming and going. Certainly not the airlines fault but took away from what could have been an enjoyable flight. Had to wait forever at SeaTac for my golf clubs to come out!
Pros: It was on time leaving OGG and landing at SFO. Our luggage was delivered intact.
Cons: Once at the gate, we had to wait ~20 minutes for it to become available. Did they not know we were coming?
Temperature control? Otherwise wonderful
Pros: I like the crew, they were so sweet as always!
Cons: As is an issue with all Hawaiian Airlines flights, there is no fan/ temperature control option and I tend to feel motion sick if I don’t have cool air blowing towards me. It also helps me feel less trapped. But, all was fine because it wasn’t a full flight and I didn’t have someone sitting next to me.
Pros: The crew! And the meals provided.
Cons: Not enough leg room.
Cons: Crew super nice
Cons: Poor seat. 5 hour flight
Pros: The flight was smooth considering the weather. The crew was great and attentive.
Cons: I wish I was able to hang my wedding dress in a closet rather than folding it up and putting it in the overhead storage.
Pros: Quick flight from Maui to the Big Island
Cons: A bit more padding to the seats
Cons: Headphones were terrible so I could barely hear anything on the entertainment. Made an 8 hour flight feel much longer.
2.5 hours delay
Pros: Soft landing
Cons: Forgetful cruisemembers, phone jack (charger) not functioning,
Poor entertainment, but even poorer food!
Vacation
Pros: I like that you could watch TV, movies, or listen to music.
Cons: When we arrived to SFO the flight was delayed for mechanical issues. When they couldn't fix the plane they had to fly another one from the Island to get us. This resulted in over a 14 hour delay and ruining our plans for our first day. The wing in SFO was all under construction so if you wanted to get anything you had to leave security and go back through it over and over.
Pussys
Pros: When I got there
Cons: The plane was delayed for 2 hours and they had to wait for another plane. I’m sure the original plane could have made it even if it wasn’t running great. It was only a 40 minute flight. And planes have 2 motors.
I can sleep
Pros: Watching movies of choice at finger tip.
Cons: Seats didn’t recline properly, you have to put some strength in it. Would feel sorry if your not strong enough to push back.
Pros: Crew was friendly. Plane was clean.
Cons: Entertainment set up is terrible, only available through app for purchase on tablet or smartphone. Cheap and antiquated. No vegetarian options for food.
Food and entertainment not applicable
Pros: Boarding process