Guest reviews
Overall rating
8.1
Excellent
Based on 5,898 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
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Hawaiian Airlines information
| IATA code | HA |
| Routes | 345 |
| Top route | Los Angeles to Honolulu |
| Airports served | 106 |
| Top airport | Tokyo Haneda |
Hawaiian Airlines traveller reviews
Pros
"Crew was friendly and accommodating"
(in 83 reviews)
"Great leg room in coach!"
(in 33 reviews)
"Great service with a smile."
(in 98 reviews)
Cons
"The free entertainment is very poor"
(in 33 reviews)
"Should not be charged extra to watch movies."
(in 4 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
extra comfort
flight crew
long flight
great flight
hot meal
free entertainment
food was good
friendly staff
movies or tv
-
2.0
Pros: Nothing
Cons: Long TSA lines causing me to be late to my plane
review from
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8.0
Pros: Should have free entertainment on a 4-6 hr flight
Cons: Nothing to watch unless pay a fee.
review from
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8.3
San Diego bound
Pros: Lots of leg room!
Cons: Did not like having to pay for movies
review from
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5.6
Pros: Airline serves food without charging.
Cons: Have to pay for all movies and TV shows. Too many announcements.
review from
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9.3
Pros: We requested that my husband and I can sit together (we booked the flight at a different time). They upgraded our seats to extra comfort seats without extra fee because the flight was full and there were not 2 seats next to each other available in regular economy seats.
Cons: Their movie selection is limited.
review from
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8.3
Great crew, cramped plane, no free tv?
Pros: The crew!
Cons: The seats seemed smaller than normal. And it was almost a 6 hour flight and there were no free movies or tv. Kind of a bummer.
review from
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2.0
Cons: My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland
review from
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10.0
Pros: Timely and inexpensive
review from
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6.6
Aloha
Pros: I love the energy of Hawaiian Airlines I truly feel the Aloha
Cons: My bag was lost ~ that's frustrating. This is an aspect of my travel, but overall my flight & experience was groovy.
review from
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9.0
Oak to Hono
Pros: Easy flight out of Oakland. Lucky the flight wasn’t full so had plenty of room for carryon. Landed at gate close to baggage claim area so that was plus too.
Cons: Entertainment options - didn’t download app because of bad reviews and didn’t want to watch old movies or pay for recent ones. Got a little bored mid way through. Would download movies for Netflix next time.
review from
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6.3
Cons: I don’t like the way they load the plane at all
review from
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2.0
Wait an extra hour at the gate for maintenance
Pros: Food and service was pretty good
Cons: Stuck at the gate after boarding for an entire hour while they did maintenance on the plane before we left.
review from
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9.3
Pros: We requested that my husband and I can sit together (we booked the flight at a different time). They upgraded our seats to extra comfort seats without extra fee because the flight was full and there were not 2 seats next to each other available in regular economy seats.
Cons: Their movie selection is limited.
review from
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10.0
Pros: Timely and inexpensive
review from
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9.0
Oak to Hono
Pros: Easy flight out of Oakland. Lucky the flight wasn’t full so had plenty of room for carryon. Landed at gate close to baggage claim area so that was plus too.
Cons: Entertainment options - didn’t download app because of bad reviews and didn’t want to watch old movies or pay for recent ones. Got a little bored mid way through. Would download movies for Netflix next time.
review from
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8.0
Pros: Should have free entertainment on a 4-6 hr flight
Cons: Nothing to watch unless pay a fee.
review from
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8.3
San Diego bound
Pros: Lots of leg room!
Cons: Did not like having to pay for movies
review from
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8.3
Great crew, cramped plane, no free tv?
Pros: The crew!
Cons: The seats seemed smaller than normal. And it was almost a 6 hour flight and there were no free movies or tv. Kind of a bummer.
review from
-
6.6
Aloha
Pros: I love the energy of Hawaiian Airlines I truly feel the Aloha
Cons: My bag was lost ~ that's frustrating. This is an aspect of my travel, but overall my flight & experience was groovy.
review from
-
2.0
Pros: Nothing
Cons: Long TSA lines causing me to be late to my plane
review from
-
5.6
Pros: Airline serves food without charging.
Cons: Have to pay for all movies and TV shows. Too many announcements.
review from
-
2.0
Cons: My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland
review from
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6.3
Cons: I don’t like the way they load the plane at all
review from
-
2.0
Wait an extra hour at the gate for maintenance
Pros: Food and service was pretty good
Cons: Stuck at the gate after boarding for an entire hour while they did maintenance on the plane before we left.
review from
Flight status
Hawaiian Airlines route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
10
Honolulu
HNL
Los Angeles
LAX
15
San Diego
SAN
Honolulu
HNL
62
Kailua-Kona
KOA
Los Angeles
LAX
40
Kahului
OGG
Portland
PDX
38
Kahului
OGG
San Diego
SAN
458
Tokyo
HND
Honolulu
HNL
112
Honolulu
HNL
Hilo
ITO
50
Honolulu
HNL
New York
JFK
652
Honolulu
HNL
Kapalua
JHM
308
Honolulu
HNL
Kailua-Kona
KOA
18
Honolulu
HNL
Las Vegas
LAS
70
Honolulu
HNL
Long Beach
LGB
123
Honolulu
HNL
Lihue
LIH
616
Honolulu
HNL
Lanai City
LNY
618
Honolulu
HNL
Kaunakakai
MKK
48
Honolulu
HNL
Oakland
OAK
186
Honolulu
HNL
Kahului
OGG
16
Honolulu
HNL
San Diego
SAN
22
Honolulu
HNL
Seattle
SEA
12
Honolulu
HNL
San Francisco
SFO
20
Honolulu
HNL
Sacramento
SMF
451
Honolulu
HNL
Sydney
SYD
101
Hilo
ITO
Honolulu
HNL
179
Hilo
ITO
Kahului
OGG
51
New York
JFK
Honolulu
HNL
653
Kapalua
JHM
Honolulu
HNL
450
Osaka
KIX
Honolulu
HNL
297
Kailua-Kona
KOA
Honolulu
HNL
599
Kailua-Kona
KOA
Lihue
LIH
349
Kailua-Kona
KOA
Kahului
OGG
7
Las Vegas
LAS
Honolulu
HNL
3
Los Angeles
LAX
Honolulu
HNL
61
Los Angeles
LAX
Kailua-Kona
KOA
63
Los Angeles
LAX
Lihue
LIH
33
Los Angeles
LAX
Kahului
OGG
69
Long Beach
LGB
Honolulu
HNL
134
Lihue
LIH
Honolulu
HNL
500
Lihue
LIH
Kailua-Kona
KOA
64
Lihue
LIH
Los Angeles
LAX
68
Lihue
LIH
Oakland
OAK
508
Lihue
LIH
Kahului
OGG
617
Lanai City
LNY
Honolulu
HNL
625
Kaunakakai
MKK
Honolulu
HNL
822
Tokyo
NRT
Honolulu
HNL
47
Oakland
OAK
Honolulu
HNL
67
Oakland
OAK
Lihue
LIH
23
Oakland
OAK
Kahului
OGG
315
Kahului
OGG
Honolulu
HNL
132
Kahului
OGG
Hilo
ITO
340
Kahului
OGG
Kailua-Kona
KOA
34
Kahului
OGG
Los Angeles
LAX
519
Kahului
OGG
Lihue
LIH
24
Kahului
OGG
Oakland
OAK
30
Kahului
OGG
Seattle
SEA
42
Kahului
OGG
San Francisco
SFO
46
Kahului
OGG
San José
SJC
39
Portland
PDX
Kahului
OGG
35
Phoenix
PHX
Honolulu
HNL
37
San Diego
SAN
Kahului
OGG
21
Seattle
SEA
Honolulu
HNL
29
Seattle
SEA
Kahului
OGG
11
San Francisco
SFO
Honolulu
HNL
41
San Francisco
SFO
Kahului
OGG
45
San José
SJC
Kahului
OGG
19
Sacramento
SMF
Honolulu
HNL
452
Sydney
SYD
Honolulu
HNL
43
San José
SJC
Honolulu
HNL
36
Honolulu
HNL
Phoenix
PHX
44
Honolulu
HNL
San José
SJC
460
Seoul
ICN
Honolulu
HNL
446
Auckland
AKL
Honolulu
HNL
459
Honolulu
HNL
Seoul
ICN
445
Honolulu
HNL
Auckland
AKL
442
Sapporo
CTS
Honolulu
HNL
852
Tokyo
HND
Kailua-Kona
KOA
851
Kailua-Kona
KOA
Tokyo
HND
444
Brisbane
BNE
Honolulu
HNL
457
Honolulu
HNL
Tokyo
HND
449
Honolulu
HNL
Osaka
KIX
821
Honolulu
HNL
Tokyo
NRT
443
Honolulu
HNL
Brisbane
BNE
465
Honolulu
HNL
Pago Pago
PPG
466
Pago Pago
PPG
Honolulu
HNL
441
Honolulu
HNL
Sapporo
CTS
481
Honolulu
HNL
Papeete
PPT
25
Portland
PDX
Honolulu
HNL
482
Papeete
PPT
Honolulu
HNL
26
Honolulu
HNL
Portland
PDX
Top airports served by Hawaiian Airlines
- Tokyo Haneda Airport (HND)
- Honolulu Airport (HNL)
- Sapporo Chitose Airport (CTS)
- Kahului Airport (OGG)
- New York John F Kennedy Intl Airport (JFK)
- Kona International Airport (KOA)
- Tokyo Narita Airport (NRT)
- Lihue Airport (LIH)
- Osaka Itami Airport (ITM)
- Fukuoka Airport (FUK)
- Hilo International Airport (ITO)
- Los Angeles Airport (LAX)
- Okinawa Naha Airport (OKA)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
- Boston Logan International Airport (BOS)
Hawaiian Airlines contact information
- HA IATA code
- Call
- hawaiianair.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
