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Pros: The crew was excellent, very friendly and helpful.

Cons: I hate cup noodles and I hate that that’s the only option for a snack. The food overall was not great.

Pros: Crew was friendly. Flight was smooth.

Cons: More comfortable seats would be nice. Also the free selection of entertainment on the screens were too limited.

Pros: Rum punch and boarding was gread

Cons: I would have liked to purchase a Leo Hawaii experience in on the Maui end

Pros: Crew and mai tai were great

Cons: I would have liked an option to purchase a lei on the Maui side of the arrival. Also the seats were particularly uncomfortable coming from southwest even

Pros: Very spacious seats

Cons: Inflight entertainment was an additional cost, although it was stated that it was provided; in addition to using passenger’s handheld device rather than inflight screening.

Pros: It was a Boeing 717. Short hop. Loaded quickly. Took off on time. Bags made it to our connecting flight. :)

Cons: Nothing really. Just a short hop connection flight.

Cons: Everything was great except entertainment. No tv or WiFi

Pros: Nice new plane

Cons: No free entertainment even once you downloaded the app and food options would have been a nice touch

Pros: Convenience of electronics utilities. Crew was very courteous. On time wheels up and down.

Cons: Seat selection did not indicate "no window" and that the wall seat is obstructed by the emergency escape door hinge mechanism. As a broad shouldered male, I had to sit pinch shouldered for 6 hrs. That 1 seat on both sides of the plane should be eliminated. We did not receive a boarding notice 24hrs in advance. There was no notice to load the Hawaiian Airlines Entertainment app before boarding. Will not load after pushback or in flight. No movies or other entertainment available. :(

Pros: POG juice!

Cons: Entertainment--what entertainment?

Cons: Terrible ground staff attitude - c;early aware about the monopoly of Hawaiian on the islands. Had a First Class ticket / Issues No mileage card entered Lifted my trolly and said 'to heavy' but refused to put it on a scale had to check it - go out in Honolulu - redo security etc ..for nothing. I actually had 12 kg and 24 Lbs are allowed / size was ok -

Kayak surprise!

Pros: The boarding process and crew were great. The free food was a great surprise, I had brought food onboard. It was the first time flying Hawaiia so I was not current on amenities.

Cons: It would be nice to know before boarding the flight that ALL the movies on the app had to be paid for if you wanted to watch. The movie choices were very limited.

Cons: Charges to check in two small bags were $70. Had to upgrade to comfort section for $80 because no aisle seats in coach were available for this handicapped senior citizen customer . Plus tips for wheelchair services made this an expensive one way flight.

Cons: Crying babies on both flights coming and going. Certainly not the airlines fault but took away from what could have been an enjoyable flight. Had to wait forever at SeaTac for my golf clubs to come out!

Pros: It was on time leaving OGG and landing at SFO. Our luggage was delivered intact.

Cons: Once at the gate, we had to wait ~20 minutes for it to become available. Did they not know we were coming?

Temperature control? Otherwise wonderful

Pros: I like the crew, they were so sweet as always!

Cons: As is an issue with all Hawaiian Airlines flights, there is no fan/ temperature control option and I tend to feel motion sick if I don’t have cool air blowing towards me. It also helps me feel less trapped. But, all was fine because it wasn’t a full flight and I didn’t have someone sitting next to me.

Pros: The crew! And the meals provided.

Cons: Not enough leg room.

Cons: Crew super nice