|Top route||Kahului to Honolulu|
I love the crew interaction with us. A very short flight - super pleasant. Good space for legs. looking forward to flying again
Bought tickets 2 1/2 months before flight and could not chose seats. Tried to check in 24 hours prior but got "error, see gate agent". Tried again and showed only one passenger had a seat assignment, other passenger had to see a gate agent for seat assignment. Went to assigned gate and agent said he is not assigned to my flight, wait for next flight's agents. While waiting, I walked around and saw a customer service kiosk. Customer Service Agent, Yoko was very attentive and helpful. She said we had seats assigned to us. Seats were in the last row next to flight attendants. Apparently on flight attendant was not working, flying "dead head". The two flight attendants were talking, and reminiscing throughout the whole flight. Every Hawaiian Airlines worker, except to Yoko, could have been more helpful, thoughtful, and more attentive to senior citizens.
Every thing was good except for the seat selection. Bought 2 tickets 2 1/2 months before flight and could not chose a seat. Tried to check in 24 hours prior and got "error'. Found out only 1 traveler had a seat assignment. Other traveler had to see a gate agent, so, I figured we were not going to sit together. When I talked to a gate agent, they said this was not their assigned flight. Had to wait for next flights gate agents. While waiting for the gate agent, I walked around and saw a customer service kiosk. Someone could have pointed me in that direction. Customer Service Agent, Yoko, was very attentive and got seats assigned together in the last row. One flight attendant was "dead head", not working, on the flight so, 2 flight attendants were talking throughout the whole flight. Except for Yoko, everyone could have been more helpful and thoughtful for senior citizens.
Excellent as always!
No fuzz, no muss.
Had to call customer service prior to the trip (for Hawaiian airlines). Utterly horrible experience
The flight attendant never came back to ask if we needed anything Flight crew should update passengers about weather
There was a bone on my sandwich
The plane is old
The complimentary drink and Mac nut candy
Great customer service. Providing a perfect hospitality that is connected with a perfect destination
The sales pitch for thier Hawaiian Airlines credit card went on way to long. Repeated the same thing several times (for what seemed like 5-10 minutes), and interrupted the entertainment system too. Just offer the card and benefits and stop there!
upgraded my seat 100$$ apiece so 200 bucks had a child kicking my chair for 4 hours snd the strraming video kept going out . fligjt there was great 👍
Everyone was very nice! Thank you!
Food was a bag of chips and chicken cheese sandwich. pretty bland meal. Flight was smooth and without incident . Seemed to be shorter that previous flights home from islands. Great staff and I had a good book so that was opportune for me to get some reading done. Pilot kept us informed of progress throughout and flight tracking on the app was alot of fun. Always enjoy flying Hawaiian Airlines, See you next year. Mahalo
The flight crew was awesome!!
It was perfect flight I like it
The flight was maybe a little more than half full. We boarded quickly and left on time. Everything went smoothly. Drinks were offered. No food or entertainment, as expected for a 45 minute flight.
Check in counter in Vegas opened only 1-1/2 hours before flite The long line therefore was TIRESOME and UNCOMFORTABLE The people who sssist in the defective machines are not so helpful. They can be more polite.
a flight crew by name Alani or elenna she was very rude she talks down to me with no courtesy, she tried to make me buy an empty seat, thinking i aint got the money to buy the seat, after i bought the seat for $109 she came back saying i "still need your ticket or i going to cancel your payment", i told her did the payment went tru, she said "yes but i still need your ticket #", i was fine you win cancel it and ill go back to my assigned seat, when I ask for her name she said it loudly infront of my face, she is kinda ugly old lady but the sad part is shes way uglier on the inside no more Hawaiian airlines for life
Out of all the Airlines in my lifetime from buying tickets on Kayak other travel Website, ive had up to a day layover with other Airlines but atleast the Crew of other Airlines were Very nice, not Hawaiian Airlines very rude and unprofessional this was the first and last time i ever going to go with Hawaiian airline,
Everything was great
No entertainment / app didn’t work Crew should personally ask passengers to stow purses, backpacks and other small items under the seats so there is room for roll aboard luggage in the bins. An announcement was made but people ignore that unless they are personally asked. The crew was very friendly and helpful
Great service, loved the creative video explaining the safety protocols. Great that there was an entertainment option, loved that food was included in the flight and it was good food. Comfortable flight, everything was good
Although it was not their fault the potable water for the bathroom was not working. We sat there for a long time waiting for them to be able to fix it but they never told us what was going on until we've been sitting there for 30 minutes. Then they continue to sit there and not giving us any estimate of time of when we will be taking off. Next they let people actually back off the plane if they needed to use the restroom and we had to wait for them to come back before we can take off.
The flight going was good. Both flights were late taking off for one reason or another. But they were very safe flights.
Flight attendants had a little more attitude then expected, once they handed out food they came back literally within 5 minutes with a garbage bag, my advice would be to come in 10 min after people start eating and drinking.
On board Hawaiian Airlines flights, cabin baggage should not exceed 115cm. If your hand luggage is bigger, the Hawaiian Airlines assistance team will most likely ask you to pay extra for checked luggage.
Hawaiian Airlines offers direct flights to 43 cities in 7 different countries. Honolulu, Kahului, and Lihue are the most popular cities covered by Hawaiian Airlines.
Hawaiian Airlines concentrates most of its flight operations in Honolulu.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Hawaiian Airlines.
Hawaiian Airlines is based in Honolulu and flies to destinations across the United States, East Asia, Pacific Islands, and Oceania. Eight destinations throughout the Hawaiian Islands are serviced, with assistance from an additional hub in Kahului. A large percentage of the airline’s customers are vacationers.
Passengers can choose between Economy, Economy Comfort, and Premium Cabin. An island vibe is felt as soon as you walk on the plane, with flight attendants wearing floral-patterned shirts and flowers behind their ears. Standard Economy seats have approximately 31 in of pitch, while Economy Comfort provides an additional 5 in of room. Economy Comfort also provides a personal electrical outlet and an amenity kit. In Premium Cabin you will be welcomed into a Hawaiian-inspired setting with bamboo paneling and light blue textures. Seats can recline flat, while entertainment comes in the form of a detachable tablet.
It is owned by the Hawaiian Holdings group, which also manages the subsidiary ‘Ohana by Hawaiian. Hawaiian Airlines holds codeshare agreements with several major carriers, including United Airlines, Delta Air Lines, American Airlines, Japan Airlines, Turkish Airlines, and Air China. An interline partnership is also maintained with South African Airways that allows passengers to travel on multi-leg services via New York under one ticket.
Airbus and Boeing aircraft are operated by Hawaiian Airlines. The Airbus A330-200, capable of transporting approximately 278 passengers, is one of the most commonly flown models. All of the fleet are named after native Polynesian birds, such as Maile, Kalo, Lama, and Hau. The names are printed alongside the cockpit windows.