Book Europcar hire cars in San José

Reviews for Europcar in San José

Recent reviews

Traveller rating

Wonderful

1

Very Good

2

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

18

8.0

First car had a broken side mirror, so was given another car. Nicer car but rear wiper didn’t work, which was an issue when it was raining.Reviewed 19 Feb 2024

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2.0

Cons:It was a total scam, they end up charging you just as much as name brand companies through forcing you to buy unnecessary insurance which is not disclosed when I made my non-refundable reservation.Reviewed 29 May 2021

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4.0

Cons:Didnt have our reservation. Had to wait for hours.Reviewed 29 Mar 2021

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10.0

Pros:Staff was super friendly!Cons:The advertised price is not what you end up paying when the mandatory insurance is added on. BEWARE!Reviewed 10 Jan 2021

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4.0

Cons:The car was fine, but I left feeling like I was scammed. I had to pay for Liability insurance, which I was prepared for, but Europcar’s cost for this was twice as much as other rental places for no reason. And they wouldn’t accept my credit card’s CDW coverage (a first) and made me pay for that as well. Overall, it more than doubled the cost of the rental de me. A nasty surprise at the counter, but at that point, they know they’ve got you. Wouldn’t recommend to anyone.Reviewed 5 Jan 2021

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7.6

Pros:The staff is very nice and helpful. Taking the shuttle to the car rental was pretty easy.Cons:The insurance the is quoted by kayak versus what they charge at the car rental is much higher. We rented a car for one week for about 50 USD, which is very cheap, but the medium level for the insurance ran 450 USD.Reviewed 16 Feb 2020

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5.2

Pros:The car.Cons:Transparency. I did everything possible to waive the insurance and I couldn’t. Even when I had a credit card with my own insurance this was not possible because I did not had the 30,000 usd limit in my credit card (it was not possible to understand this limitation through the webpage terms). Additionally the people form europcar put all the possible obstacles so that I could not waive the insurance. Finally I had to pay it. I felt scammed. It is sad the way you manage this business. I spend nearly 2.5 hours at your office to resolve the issue and finally I had to pay the insurance either way. I feel very disappointed.Reviewed 6 Jan 2020

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4.4

Pros:Easy pick up and drop offCons:Getting quotes $43 for 9 days and getting to Europcar and being told that it will be $560 instead. Customer service rep also tried to trick us by including fuel service charge in our rental price by saying we get a free tank of fuel by paying full coverage. Bunch of worms really.Reviewed 24 Sep 2019

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2.0

Horrible experiencePros:Free shuttle from airportCons:Horrible experience, car was not as described. We didn’t receive the Kia Sportage as advertised but rather a beat up 15 year old Tesoro which had no air conditioning and shocks. On top of that we were forced to purchase insurance which was almost as expensive as the car rental. We were not even allowed to purchase the insurance offered by kayak. They only accepted the insurance direct from their company. Absolutely horrible.Reviewed 26 Feb 2018

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2.0

Cons:Charged for extra insurance even though I already purchased supplental insurance for the rental through the site. Car was old and struggled to go uphill.Reviewed 7 May 2017

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8.4

Pros:Friendly serviceCons:Poor service from internet portable deviceReviewed 30 Apr 2017

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• What documents do I need to book Europcar car rentals in San José?

  To get a Europcar car rental in San José, you must have certain documents. For instance, you’ll need a valid driver’s license, or an International Driver’s License. Your license also needs to have been held for 12 months and have no major discrepancies. When it comes to payment, most major credit cards are accepted, providing they are in the main driver’s name.

• What add-ons can I get with Europcar car rentals in San José?

  There are lots of add-ons available when you book Europcar car rentals. For instance, to adhere to road safety laws, you can get a child seat for young children. If you’re driving long distances, then it’s possible to split the driving by opting for an additional driver to be included in the policy. Whereas those concerned about taking a wrong turn can choose a sat nav, which will guide them on their journey.

• What are the rules of the road when driving Europcar car rentals in San José?

  With Europcar car rentals, you must follow the road laws. All passengers need to wear their seat belt, whilst children under 12 years of age, or who weigh less than 79 lbs, must be in a suitable child seat. If you want to use your mobile phone, it’s imperative that it’s on a hands-free setting. Drink driving is taken very seriously, with the blood alcohol limit being 0.075%. If you are driving above this limit you are likely to be prosecuted.

• What is the most popular car hire from Europcar in San José?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Europcar in San José.

• How many car hire locations does Europcar have in San José?

  Europcar has 3 hire locations in San José. Take a look at our Europcar hire location map to find the best car hire near you.

• Does Europcar have a car hire location at the airport: Juan Santamaria Intl airport (SJO)?

  Yes

• Does Europcar offer shuttle or airport pick-up services from Juan Santamaria Intl airport (SJO)?

  Yes