Car rental at San José Juan Santamaria Intl Airport
Search hundreds of travel sites at once for car hire deals at San José Juan Santamaria Intl Airport (SJO)
Cheap car rentals at Juan Santamaria Airport
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People mover |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
San José Juan Santamaria Intl Airport car rental reviews and directory
Alamo
8.0
Very Good
102 reviewsCleanliness
8.2
Comfort
7.9
Pick-up/Drop-off
8.0
Value for money
7.8
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
9.6 Wonderful
Mar 2020
Pros:
The staff was friendly and helpful. The car had an unbalanced wheel, causing shudder, but at an Alamo office the car was replaced in less than 30 minutes and the journey continued without technical problems.Cons:
The light of the back compartment was constantly on due to the faulty door switch, resulting to a dead battery during a one week long parking.10.0 Wonderful
Feb 2020
Pros:
10/10 would reccomend the Alamo in Belen near the San Jose Airport. Customer service was amazing, staff was super friendly and helpful, and facilities and cars are clean and well-maintained. We upgraded for a small extra amount per day and were so thrilled with our vehicle (Toyota Fortuner). Upon returning our car to Alamo at the end of our trip, we had no wait at all before our car was checked out, receipt confirmed, and our friendly driver dropped us off at the airport. Will absolutely be return customers for our next trip.Cons:
Everything was super!8.4 Very Good
Jan 2020
Pros:
Nice suvCons:
Overcharged me!!!! Over billing!!!3.2 Poor
Jan 2020
Cons:
If you think your reservation is for 7 people and 3 luggage’s! Make sure it is only purses! We rented a car and the trunk space wouldn’t hold a backpack. Such a scam to upgrade to a bigger car and they tried to charge nearly triple the reservation price.3.6 Poor
Jan 2020
Pros:
The staff in Manuel Antonio did their best to address the issue with the trunk not latching.Cons:
Reserved an intermediate car but was given a compact at the same rate! I had to argue to get the rate changed. Furthermore, the compact was in bad shape, dings and scratches, no hub caps, and the trunk wouldn't latch. And, they didn't fill it up with gas but gave me paperwork to the contrary. I had to return shortly after leaving the lot to point out the gas gauge.9.6 Wonderful
Jan 2020
Pros:
Staff super friendly. HELD the reservation for almost 24 hours once our original flight was cancelled. Can't state enough what a LIFE SAVER this was for our trip. We had 6 passengers and needed a large SUV and I don't think there were any others available during the busy Xmas season. They literally SAVED OUR TRIP by holding that reservation for us...THANK YOU ALAMO!Cons:
Could have had a bit more room for luggage. It "seats 6" but honestly then there is zero room for luggage. We had to sit 2 in front, 3 in the middle any only 1 in back so that we could put down the seat for luggage in the back.Thrifty
7.7
Good
40 reviewsCleanliness
8.1
Comfort
8.1
Pick-up/Drop-off
7.8
Value for money
6.8
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
5.6 Fair
Mar 2020
Cons:
When I arrived at the counter to pick up the car I was told purchasing the rental car's insurance was NOT optional, I had to purchase one of two plans, otherwise they would not rent the car to me. If the insurance was not optional, then it should have been shown in the original price of renting the car. A definite bait & switch which I didn't appreciate. $300 for the car, $250 for the insurance, kind of changes the value of the rental.6.8 Okay
May 2018
Pros:
Car was nice, good on gas.Cons:
If someone is renting from Costa Rica, you should tell them about the mandatory insurance purchase. My rental went from $63 to ~$400, by far my biggest expense this trip.5.6 Fair
Feb 2018
Pros:
New car and easy drop offCons:
When I booked the car and chose Thrifty the price was 175. At the end it cost me 540 with all taxes fees etc. There was no way to get it for 175. I feel I was misled and will not recommend10.0 Wonderful
Jan 2018
Pros:
Very friendly service. Threw in a GPS for $53.2 Poor
Jan 2018
Cons:
I had already bought insurance but was told it didn't work in Costa Rica and that I had to buy the insurance they provided. Nothing I said could change this. The insurance ended up doubling the price of the rental. I had also asked about the size of the SUV we were renting prior to arriving and was told it would hold 5 adults comfortably. Not hardly! Ended up having to pay an additional amount to have a somewhat larger SUV. Then on top of all that, they put a $950 deposit amount on my credit card making it unusable to me the rest of my trip. I have NEVER had a car rental company put that large of a deposit on my credit card. NEVER!! That pretty much wiped out my spending money as I only brought two credit cards with me for this trip. It really would have been nice to know all this additional expense before I arrived so I could have adequately planned.4.8 Mediocre
Dec 2017
Pros:
Good pickup location and quick to the counter to pickup the car.Cons:
We had a letter from Chase credit card as they required from the thrifty Costa Rica website. He wouldn’t accept it- “it doesn’t state amount covered” - it stated up to the entire value of the car. So we were forced to buy the coverage since where else are you going to go. DO NOT TENT FROM THRIFTY AT THE SJO AIRPORT!Payless
6.1
Okay
31 reviewsCleanliness
7.4
Comfort
7.1
Pick-up/Drop-off
7.3
Value for money
5.6
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
4.4 Mediocre
Mar 2019
Cons:
Car rate with Insurance is a RIP. Spent more on car rental than hotel for a week.3.2 Poor
Feb 2019
Cons:
Knowing that insurance for three weeks would cost $1,500 and that I needed letters from my insurance company and credit card company to verify insurance would have been honest. I was very unhappy to learn this at the counter after a day of traveling. Dishonest practice.2.0 Poor
Dec 2018
Pros:
NothingCons:
Paid $800+ for 5 days, but when I stated the riding, the ride was really bad. Still choose to use it for 5 days. During 5th day driving down from Irazu Volcano, the break failed suddenly.. Holding the hand break and pressing break pedal didn't stop the car. To avoid life threatening accident, I had to hit a post to stop the car. Still wife is suffering with pain. When I called Payless to report the incident, amazed to know that no question about if the passengers are ok.. After 2:45 hours got a replacement car, with dirty smell from the rear side. After reaching the payless rental place to return the call, when I explained these incidents, their reaction was the worst, it's almost like who cares if the break failed or the replacement call smelled.. Will find out the options to take action. Don't rent from Payless if you are going to Costa Rica.6.0 Okay
Dec 2017
Pros:
Good customer service.Cons:
Windshield wipers were useless. Interior light was broken. Had to lock and unlock car with the key ie the key buttons were broken or battery was dead.6.0 Okay
Jun 2017
Pros:
Availability of vehicles on hand and excellent customer service.Cons:
The cost that was presented during the online booking process did not remotely come close to the actual cost during the car rental pickup. I ended up paying close to $1,000 overall. Also, I paid for full coverage for car insurance online as part of the online booking process so it can be ready upon pickup. But Payless did not honor the online car insurance purchase and therefore in order to finalize the car rental transaction with Payless I had to purchase their car insurance. Although Payless provided great service and had excellent cars for rent I did not appreciate the blatant disparities in cost and having to purchase 2 full coverage car insurances. I don't see myself renting from Payless again.7.2 Good
Jun 2017
Cons:
The Costa Rican mandatory insurance was not included in part of the cost. Also, the brakes were very spongy, forcing me to use the emergency brakes down steep hills.Budget
5.8
Fair
57 reviewsCleanliness
6.5
Comfort
6.2
Pick-up/Drop-off
5.6
Value for money
5.2
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
Drop off was excellentCons:
Would have liked a better explanation of the insurance coverage and not a hard sell.2.0 Poor
Apr 2020
Pros:
NothingCons:
They refused to give back my deposit despite the trip. Ring cancelled due to Covid-19 A disgrace4.8 Mediocre
Mar 2020
Cons:
Don’t use this car rental. A lot of hidden fees. They are crooks.2.0 Poor
Jan 2020
Pros:
Nothing, did not like anything about this experienceCons:
Staff was extremely unhelpful. Was the worst experience in Costa Rica. Outrageous price for a beat up old car with 150,000 miles on it, manual transmission, radio had been taken out, fog lights missing, horrible car, took us 3 hours to check in and get car, staff is inept and we stood in line for hours while no one could give us a clear answer on when we would get a car even though we had a reservation.8.4 Very Good
Jan 2020
Pros:
The staff and car were great.Cons:
The "insurance" needs to be more clear and affordable. It is not the staff's fault, this is a corporate problem. The cost of insurance is double the cost of the car. It is a scam.8.4 Very Good
Jan 2020
Pros:
Staff was nice, shuttle was accomodating.Cons:
Car was very expensive.Avis
5.5
Fair
45 reviewsCleanliness
6.6
Comfort
6.3
Pick-up/Drop-off
5.5
Value for money
4.8
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
2.0 Poor
Mar 2023
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
9.2 Wonderful
Jan 2020
Pros:
Check in and check out were fastCons:
Car could be in better condition ( probably it suffered a small crash in the previous rentals)4.0 Mediocre
Jan 2019
Cons:
Forced us to subscribe their expensive insurance despite having paid one online4.8 Mediocre
Jan 2017
Pros:
Car was high quality. Comfortable.Cons:
Extra charges. Bad service. Simply a ripoffAce
3.6
Poor
60 reviewsCleanliness
4.5
Comfort
4.1
Pick-up/Drop-off
3.4
Value for money
2.8
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
2.0 Poor
Jan 2020
Pros:
Nothing to like. I booked a Jeep for 5 people and they told me that they could only offer me a 4 seater with no trunk.Cons:
Have the car that you booked available.3.2 Poor
Dec 2020
Pros:
Staff was available and responsiveCons:
I was told online my price would be $277. I get there and they charge me $530. They initially give me a car that brakes don’t work and my husband wrecks into a car in front of us. They show no remorse although the situation could have ended much worse (I.e wreck on the highway going 70mph). They bring us another car but it’s the exact same brand- we still feel very uncomfortable about the brake situation so we ask for a different type of car and they just give a hard no. Zero remorse. Deceiving prices and little remorse or attempt to make the situation right make this a poor experience.4.4 Mediocre
Nov 2019
Pros:
They did finally change the car for us after telling us previously there weren’t any other cars.Cons:
When we were quoted for the price it was $34 total for 6 days. However, when we arrived we were told there was an obligatory insurance we needed to get (in-spite of my credit card having an international plan). The price quickly changes from the quoted $34 dollars (which supposedly included taxes and fees) to $300. We ended up paying an extra $50 more for the full insurance (since we were worried what they would try to charge us for if anything at all happened) so it came to $350. When we asked why it changed so drastically they said that it was because of the extra fees and taxes (which the website had said were included.) I had originally picked a Jeep but the confirmation email was for an SUV instead (So that was strange). When we got the Jeep it had no gps or even a usb charging port . When we asked about this the man told us he should go by Walmart in order to get one for the car. When we complained he said that they didn’t have any other cars and then finally offered us a carport charger that he had that we could borrow. When we left the seatbelt light turned on and wouldn’t stop beeping (even though we had our seatbelts on.) finally we had to turn around and return the car. We also realized there wasn’t even a middle seatbelt in the back of the car. They miraculously had a different car for us then. Overall- not a good experience. Would NOT recommend. We do speak Spanish as well fluently so it wasn’t like anything but was “lost in translation.”2.0 Poor
Nov 2019
Pros:
NothingCons:
I have a printed confirmation from you for $110.00. In fairness it does read estimated taxes and fees $57.12. Confirmation # CRF8702737. After paying for a shuttle to the isolated offsite I was told the rental was $450.00 no negotiation and he kept pointing to the estimated taxes and fees. Extremely deceptive business practice. While Adolfo in customer service was very good and resolved my issue I would highly reccomend these deceptive business practices and disclose to your customers what the actual fees will really be.4.8 Mediocre
Jul 2019
Cons:
Charged us an extra $420 'compulsory' insurance on our $115 rental. We were not allowed to opt out of it even though we already have rental car insurance. This was a scam and made our rental 4 times more expensive than originally booked!!2.0 Poor
Jun 2019
Pros:
Had to pay a ton of money once I showed up to the counter, as the Allianz insurance recommended on the Kayak website and that I had paid for was deemed invalid by the Ace staff at the pick-up point. I had to pay from $50 I had paid online to $300 at the point of pick-up.Cons:
Misinformation should be cleaned up from the Kayak website regarding the Ace rental details and charges.Dollar
8.0
Very Good
8 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
3.6 Poor
Mar 2018
Cons:
We got stuck in traffic because of construction in Monteverde. It was beyond our control. They shut down the only street in or out for hours. We called Dollar Rental to let them know and they told us NOT TO WORRY and that we would NOT BE CHARGED EXTRA for running late as long as we got there before they closed at 11:30 PM. We got there at 10:30 PM and the guy that was checking us back in said, "Don't worry, you won't be charged extra for being a few hours late." However, when we went to pay, the guy at the front desk charged my credit card for an additional $60.51 for the few hours we were late. I told him that both the guy on the phone and the guy who checked us back in told us we would not be charged extra. He gave me a funny look and said, "Oops, they didn't tell me that and I already ran your card, so I can't reverse the charge now. You'll have to email corporate when you get back to the US and they will fix it for you." I emailed corporate over a week ago and never heard back from them. I will never be using Dollar Rental again.4.8 Mediocre
Jan 2018
Pros:
No restrictions on where I could go with the car. Air conditioning worked. Offered WiFi device for $5/day, and that worked great.Cons:
Reserved an automatic, but their computer didn’t show it, so I was forced to upgrade. Paid for insurance via Kayak, but told that was no good and that we were required to get additional insurance that cost more than $100. The shuttle to/from airport is slow, and we waited almost an hour to get to the airport after drop off. Car’s brakes stuck and needs new shocks.2.0 Poor
Apr 2017
Pros:
Dollar lured my family in with a low price listed on the internet. BUT it was only an empty promise as they made us pay nearly twice that amount upon our arrival to pick up our reserved vehicle.Cons:
My family paid in full online prior to my trip. We received a confirmation of both our payment and reservation. After arriving in our destination (Costa Rica) Dollar made us pay additional insurance and fees to obtain our car. With our young children in tow and after pleading with them for 2 hours we had to pay the additional money to drive away. A formal credit discard dispute has been filed. Stay away from this dishonest company.7.2 Good
Oct 2016
Pros:
Customer service at DollarCons:
Kayak misrepresented the vehicle. I booked a vehicle that could fit 7 with insurance. When I got there I found out the vehicle only seated 5 and the insurance I paid for through Kayak wasn't even basic insurance for this country. Ended up paying 400 more than originally quoted!! Could have saved almost 200 going directly through Dollar.Sixt
8.0
Very Good
2 reviewsCleanliness
10.0
Comfort
10.0
Pick-up/Drop-off
7.0
Value for money
7.0
One location in San José Juan Santamaria Intl Airport
Enterprise Rent-A-Car
7.2
Good
12 reviewsCleanliness
8.1
Comfort
7.6
Pick-up/Drop-off
7.4
Value for money
6.5
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
9.6 Wonderful
Dec 2019
Pros:
Staff was very friendly and provided good travel information10.0 Wonderful
Nov 2019
Pros:
The entire process was excellent. I've forgotten his name, but the Enterprise Manager at the San Jose Airport had me on the road in short order. Gabriel Vasquez, the Enterprise Manager in Belen, CR was instrumental in writing an extended contract for for our car and getting us back on the road in very short order. I'M A VERY HAPPY CUSTOMER TO DATE!Cons:
Nothing.7.2 Good
Nov 2019
Pros:
The SUV we rented was great.Cons:
The price we were quoted online was very deceiving. We were quoted a little over $100 online. However when we got to pick our vehicle up, even with the cheapest insurance, we paid well over $1000. The price needs to be more transparent when you book online. Once you arrive in a foreign country and need a car to get around, you really have no choice but to pay. Very disappointed that the amount quoted was so inaccurate.5.2 Fair
Mar 2019
Pros:
Staff was greatCons:
Our car was a total piece of junk. The rental was inexpensive but I had no idea we were signing of for what seemed like a 10 yr old beat up car.10.0 Wonderful
Mar 2019
Pros:
The staff is very kind and the vehicle is in good conditions.2.4 Poor
Feb 2019
Pros:
Nothing, the service was awful.Cons:
I originally booked a rental 4x4 in late November to pick up in San Jose, Costa Rica. When we arrived we were told that no other 4x4 rentals were available even though another family showed up after us, was helped after us and received a 4x4. Enterprise originally offered nothing except to refundNational
6.8
Okay
9 reviewsCleanliness
8.5
Comfort
6.0
Pick-up/Drop-off
8.5
Value for money
5.0
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
8.0 Very Good
Aug 2019
Pros:
Staff was friendly and helpful.Cons:
The insurance prices are lower than most otehr companies, but still a rip off.4.4 Mediocre
Mar 2019
Pros:
The staff was friendly and the shuttle was efficient.Cons:
The suv I received was an old model with over 75k. The car I reserved was a “Jeep Wrangler or similar”. Certainly, I understand that the actual SUV will vary but I received was nothing even remotely comparable. A tiny, old Dahaitsu is just plain false advertising. They don’t even have any Jeeps!7.6 Good
Feb 2017
Pros:
The service was great, staff was helpful and prompt.Cons:
It would have been nice to know the full price I'd be paying for a rental car before landing in this foreign country fully dependent on getting it. I felt very mislead by the pricing I was given in the reservation. In Costa Rica, insurance is required and this was never mentioned in the booking process. Therefore I ended up having to pay over $400 (with an extra $800 held) for the car I expected to rent for $83. I just thought that was very dishonest by the rental car company and the booking company.MEXRENTACAR
5.6
Fair
3 reviewsCleanliness
5.6
Comfort
5.2
Pick-up/Drop-off
6.0
Value for money
6.0
One location in San José Juan Santamaria Intl Airport
Filters
Reviews
2.0 Poor
Apr 2022
2.0 Poor
Feb 2022
Economy Rent a Car
5.3
Fair
25 reviewsCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
4.4
Value for money
3.2
2 locations in San José Juan Santamaria Intl Airport
Filters
Reviews
9.2 Wonderful
Jul 2018
Pros:
Staff was great, car was great, pick up and drop was great!Cons:
The added fees and taxes adds up quickly!2.0 Poor
May 2018
Cons:
I paid $65 for a reservation. When I got to their office, they informed me there's a $450 insurance surcharge on top. On top of that, they didn't cancel my reservation when I asked - the charge still shows up on my card.2.0 Poor
Apr 2018
Pros:
nothingCons:
renting a car through kayak was a complete fraud. online they give you one very economic price and then the final price was more than 3 times as much. kayak offered an insurance policy which I purchased and then the rental company told me that the policy there did not suffice and I had to get their own policy which was required by the government. Also, when they gave me the car it had less than half the gas tank. when i returned it on the same level they complained and charged me for gas which was double the price i payed for filling up the whole tank once. totally disappointed by the company and by kayak.4.0 Mediocre
Feb 2018
Pros:
Nice new Hyundai Tuscan. Spacious and good economy.Cons:
Agency does not even pretend to honor prebooking price. Charged more than 3x the daily rate, then added mandatory insurance which doubled the total price. No benefit to prebooking. Very disappointed. I’d give the overall rating zero stars, but that is not an option.6.8 Okay
Feb 2018
Cons:
They dont tell you about the insurance when booking online. Once you get there they tell you to buy some mandatory insurance and on top of that give you a different car. Also when booking a car, you pick one car but it books a different car. Rip off.6.4 Okay
Feb 2018
Pros:
We received a fairly new hon Day Tucson, the car drove well aside from a few sounds we heard coming from underneath the car and from the tire. Air-conditioning blue ice cold which is great in the hot Costa Rican weather we were supposed to receive a manual transmission but received an automatic transmission so that was kind of a plus .Cons:
What I didn’t like is that I paid online $50 for the rental which I thought was an amazing deal, where economy gets you is they tell you the insurance that you bye is not enough to cover what you need in Costa Rica, so you’re required to pay minimum $600 for insurance, which 200 gets returned to you because it was a deposit. We usually rent cars every vacation we go on. The insurance included is normally enough. In Italy we spent the same amount of money as we did in Costa Rica but we were able to keep the car for three weeks versus three daysOne location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
Staff was super friendly!Cons:
The advertised price is not what you end up paying when the mandatory insurance is added on. BEWARE!4.0 Mediocre
Jan 2021
Cons:
The car was fine, but I left feeling like I was scammed. I had to pay for Liability insurance, which I was prepared for, but Europcar’s cost for this was twice as much as other rental places for no reason. And they wouldn’t accept my credit card’s CDW coverage (a first) and made me pay for that as well. Overall, it more than doubled the cost of the rental de me. A nasty surprise at the counter, but at that point, they know they’ve got you. Wouldn’t recommend to anyone.7.6 Good
Feb 2020
Pros:
The staff is very nice and helpful. Taking the shuttle to the car rental was pretty easy.Cons:
The insurance the is quoted by kayak versus what they charge at the car rental is much higher. We rented a car for one week for about 50 USD, which is very cheap, but the medium level for the insurance ran 450 USD.5.2 Fair
Jan 2020
Pros:
The car.Cons:
Transparency. I did everything possible to waive the insurance and I couldn’t. Even when I had a credit card with my own insurance this was not possible because I did not had the 30,000 usd limit in my credit card (it was not possible to understand this limitation through the webpage terms). Additionally the people form europcar put all the possible obstacles so that I could not waive the insurance. Finally I had to pay it. I felt scammed. It is sad the way you manage this business. I spend nearly 2.5 hours at your office to resolve the issue and finally I had to pay the insurance either way. I feel very disappointed.4.4 Mediocre
Sep 2019
Pros:
Easy pick up and drop offCons:
Getting quotes $43 for 9 days and getting to Europcar and being told that it will be $560 instead. Customer service rep also tried to trick us by including fuel service charge in our rental price by saying we get a free tank of fuel by paying full coverage. Bunch of worms really.2.0 Poor
Feb 2018
Pros:
Free shuttle from airportCons:
Horrible experience, car was not as described. We didn’t receive the Kia Sportage as advertised but rather a beat up 15 year old Tesoro which had no air conditioning and shocks. On top of that we were forced to purchase insurance which was almost as expensive as the car rental. We were not even allowed to purchase the insurance offered by kayak. They only accepted the insurance direct from their company. Absolutely horrible.One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
1.4km E. Of Holidayinn Express
+506 2442 6000
Filters
Reviews
2.0 Poor
Mar 2022
6.0 Okay
Mar 2022
6.0 Okay
Mar 2022
2.0 Poor
Mar 2022
2.0 Poor
Feb 2022
8.0 Very Good
Feb 2022
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
San Jose Intl Airport
+506 2442 2422
Filters
Reviews
2.0 Poor
Nov 2022
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
San Jose International Airport - Europcar
+506 2440 9990
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Juan Santamaria Intl Apto.
+506 4002 0713
Filters
Reviews
6.0 Okay
Jan 2018
Pros:
Car was in good shapeCons:
The reservation price didn't include a $30/day mandatory insurance fee that is required I'm Costa Rica. So, my quote was for $7xx, and total cost was actually $1100. AND, the guy at the ciunter was a total dick and kept trying to sell us on the optional insurance to make us pay EVEN MORE. UGH.5.2 Fair
Jun 2017
Cons:
We were given a very good rate when we booked but when we showed up we not given an option of taking out additional insurance. We discussed at length- the entire process of renting the car took a very long time. They tried to charge me over $500. After much discussion they wouldn't let us take the car for an amount that was over 3x the quoted rate. We really needed to get going and the Hertz facility is away from the airport so reluctantly signed. The front desk employee was rude and found VERY small print to justify the increase in the rate. I will not use Hertz again at this location.3.2 Poor
Mar 2017
Pros:
Not muchCons:
The internet booking site was COMPLETELY mis-leading. It made no mention of the exorbitant insurance fees. It felt like fraud. I'm not sure I'll ever use Hertz again, especially in Costa Rica.2.0 Poor
Feb 2017
Pros:
NothingCons:
Car had over 100,000 miles no power and was charged almost triple my quoted rate because no one at booking says you will be asked to get Costa Rican insurance. So my $80 car was $230. Don't buy the third party insurance it's useless here in CR. More money lost. Not happy at all2.0 Poor
Feb 2017
Pros:
nothingCons:
They gave my car away. They literally had no automatic cars available the day I arrived at their location. I had to find another rental car company on the spot that day.2 locations in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
San Jose Airport
+506 2442 8585
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
La Uruca 5 Blocks West From Hospital Mexico
5-062-294-2354
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Provincia de Alajuela, Rio Segundo, , Costa Rica
+506 7004 0090
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Rio Segundo
+506 2443 4645
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Juan Santamaría International Airport
+54 11 6009 3539
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
ALAJUELA AIRPORT Office is located across from Hampton Inn Hotel
+506 2441 1411
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
San Jose airport
+506 8885 8626
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
San Jose Airport
+506 2519 9308
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
600 meters East of the Airport
+506 7004 0090
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
De la Iglesia La Agonia, 100 metros Sur y 200 Este, final de la calle
+506 4001 7828
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
500 Mts East
+506 2430 0629
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Carretera Aeropuerto Internacional
+86 10 6064 1387
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
San Jose Airport Juan Santamaria SJO
+506 2436 2070
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Rio Segundo
+506 2430 4648
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Rio Segundo Alajuela
+506 7004 0090
Filters
No reviews available
One location in San José Juan Santamaria Intl Airport
Locations in San José Juan Santamaria Intl Airport
Filters
No reviews available
Car rental locations at San José Juan Santamaria Intl Airport
Good to know
Most popular car type | Mini |
|---|
Top tips for hiring a car at Juan Santamaria Airport
- Getting a car hire at San José Juan Santamaria Intl Airport means starting your trip to Costa Rica with total flexibility. Public transport in Costa Rica requires significant planning ahead due to most buses being privately owned with different routes and fees that can be difficult to research. Thus, it is quite easy to get on the wrong bus. Many don't have air conditioning so your own vehicle is the best way to stay cool in hot weather. Having your vehicle waiting at the terminal or a nearby depot means you won't need to worry about planning every detail and can experience Costa Rica at your own pace right from the start of your trip.
- Alamo offers an accelerated check-in which allows you to upload documentation such as your driving licence and passport which would usually be processed at the service desk. It can then be verified ahead of time to expedite the process when you get to the service desk. So you can simply present your booking confirmation and payment information and be on your way. Alamo and Economy Rent-A-Car are both open 24h a day. National offers one-way hire at no extra cost.
- You may wish to take your San José Juan Santamaria Intl Airport hired car out of Costa Rica and into neighbouring countries. Bear in mind that cross border hires must be arranged at least 3 days in advance so we recommend organising this when you process your booking at the terminal, if possible. Most companies will not allow you to take the same vehicle over the border, however, companies like Alamo and National will allow you to travel to another depot at the border and exchange your vehicle for an extra fee.
- Make sure you know the returns process when you pick up your vehicle and note down the deadline or time slot you are expected to return the vehicle by to avoid late fees. If you are transferred via shuttle to a different depot to pick up your vehicle, this is likely where you will be asked to return it, after which you will be provided with a shuttle to the terminal. Take note of whether you need to refuel your vehicle before returning it. You may wish to consider prepaid fuel, offered by companies such as Alamo and Enterprise where you pay ahead of time for the full petrol tank and can return it empty at a discount to the local fuel prices.
- Book your car hire at Juan Santamaria Airport at least 1 day before your trip in order to get a below-average price