Car rental at San José Juan Santamaria Intl Airport

Do not rent from economy! Scam!!

Cons: They're a scam. The price you pay online is not the final price. The final price will be at least 5 times what's listed online. Do not rent from them. Shame on Kayak for allowing them to be listed in the search engine!

Thay say my insurance I buy no good they charge 562 us dollars for w

Pros: Nothing

Cons: Hwy robbery.when we are arrivin 6 pm whit 3 kids and I have to drive 200km we do not have choses to accept very bad company

Pros: The vehicle.. only.. it served us well as we traveled thru the country

Cons: The crazy price for insurance that they don’t tell you about up front. Paid a little over 120.00 for car and 500.00 for insurance. They try to scare you into buying it, and tell you how crazy the Ticos drive. Not true.. not crazier then many countries i have traveled.

Easy to return car

Pros: Open 24 hrs and very close to airport. Very easy to return car late in evening w/ no issues.

Scam and terrible service

Pros: The car was great, brand new Hyundai

Cons: I was renting in Costa Rica (at the airport) and the attendant, Jimmy, was a scam artist motivated by shady commissions Economy must pay to rip you off. I had been warned that there are additional required fees and taxes in Costa Rica, so I knew the price was not fully inclusive. We were renting for a week and when giving me the options of ‘required’ coverage, he wrote out the totals on a piece of paper giving me three options in hand drawn boxes. He explained it would be $500 off the bat (more than I was paying for the full rental) but that I could get better coverage (lower deductible) for $550 and the best coverage which wouldn’t be that much more - $650. I said that seemed really high and wondered if he had more details on how that breaks down. He said it’s the government, they have a monopoly, nothing you can do, not their fault. So although skeptical, I didn’t know what else to do. I said I wanted the lowest one and continued with the check in. He took my credit card and charged me. Then we continued with the paper work. He had me sign two blank charge slips. I asked him why - he said it was in case there was damage or we ran off with the car. Once again, I tried to object, but saw no other options. Finally, at the end, he gave me the detailed contract to sign. At this point, he has charged my card, has two other blank slips of paper with my signature to charge, and now I see he has circled three kinds of coverage for me (with no explanation other than ‘initial here, here and here’). I read the contract and realize he has locked me into a bunch of coverage that is not required. I ask him what these different coverages are and if they are required. He talks me in circles saying the government required them. I confirm the contract says they are optional and he is forcing me into a larger price. At this point he gets snappy and says I shouldn’t say he forced me into anything, that he’s just helping and I didn’t tell him I had coverage back home, that was new information. That got me heated. I insisted he only charge what was required and the price went down to about $250. He may still have been scamming me with the $250 figure, but I was so exhausted from this ordeal that I couldn’t keep fighting with him. I’m not sure how they compensate Economy agents but from what I can tell they are incentivized to sell you on insurance you do not want/need. Total scam artists, terrible service, will never rent from them again.

San Jose Economy is NOT onsite.

Cons: The return site at San Jose said it was onsite, but it was off site and required a short 1 mile shuttle. There was nobody there when I dropped off the car. Just left the key in the ignition with the doors unlocked and hoped that someone that worked for Economy would get there before someone stole the vehicle.