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8.0
Had problems with car. Kept jumping out of 4th and 5th gears. Caused delay, missed ferry. Causing further delays. Reported it.Reviewed 19 Dec 2021
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10.0
Fantastic and speedy service !Reviewed 30 Nov 2021
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8.0
Price was double of what I paid in the pastReviewed 10 Nov 2021
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1.9
Horrible! Do not rent from here. I rented a large suv for my family and my elderly parents to ride comfortable 2 months in advance. I checked in on the car and reservation 2 days before travel. The day of immigration was long and flight delay occurred. I called the rental place and told them i would be coming in at 2pm. They said ok. I showed up and no car. They gave it away. Than 4 other families come to get their car and no cars either. You can't be more than 5 minutes late for your reservation or they give it away. I called ahead and made sure it was ok and my reservation was still given away. No cars were available in the airport. Worst experience being stuck in a country with 2 kids and 2 elderly parents and no car and all car rentals didn't have any either. I had to wait 3 hrs after many phone calls and help from my wheel chair person to get a car. Save yourself a headache and rent from another company.Reviewed 10 Aug 2021
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1.9
They closed their office early and I was left without a car for my arrival. The car engine was not properly tuned with very little power.Reviewed 9 Aug 2021
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10.0
Pros:Drop off was excellentCons:Would have liked a better explanation of the insurance coverage and not a hard sell.Reviewed 3 Jan 2021
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2.0
Pros:NothingCons:They refused to give back my deposit despite the trip. Ring cancelled due to Covid-19 A disgraceReviewed 26 Apr 2020
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4.8
Cons:Don’t use this car rental. A lot of hidden fees. They are crooks.Reviewed 23 Mar 2020
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2.0
Pros:Nothing, did not like anything about this experienceCons:Staff was extremely unhelpful. Was the worst experience in Costa Rica. Outrageous price for a beat up old car with 150,000 miles on it, manual transmission, radio had been taken out, fog lights missing, horrible car, took us 3 hours to check in and get car, staff is inept and we stood in line for hours while no one could give us a clear answer on when we would get a car even though we had a reservation.Reviewed 26 Jan 2020
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8.4
Pros:The staff and car were great.Cons:The "insurance" needs to be more clear and affordable. It is not the staff's fault, this is a corporate problem. The cost of insurance is double the cost of the car. It is a scam.Reviewed 24 Jan 2020
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8.4
Pros:Staff was nice, shuttle was accomodating.Cons:Car was very expensive.Reviewed 1 Jan 2020
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2.0
Pros:Horrible experience overall.Reviewed 29 May 2019
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