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San José Car Hire

San José Car Hire

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San José car hire information

Pick-up location San José
Rental locations 59
Airport locations 25

San José car hire reviews and directory

Rated no. 1
Payless
payless
Best rated
6.6 Good (2,637 reviews)
1 location in San José
Payless
Locations in San José
Paseo Colon
+506 2256 0101
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Payless reviews in San José

Recent reviews

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customer service
pick up the car
car was clean
credit card
long wait
car available
car was great
car smelled
picked up the car
long line
great car
great price
great value
friendly staff
took about five minutes
Rated no. 2
Firefly
firefly
7.3 Good (326 reviews)
1 location in San José
Firefly
Locations in San José
Rio Segundo
+506 2443 4645
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Firefly reviews in San José

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pick up the car
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car was clean
car was great
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great value
great price
returned the car
pick up and drop
great car
great service
use this company
Rated no. 3
Ace
ace
6.0 Good (365 reviews)
1 location in San José
Ace
Locations in San José
Between Street 30 and 32
+506 2105 3460
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Ace reviews in San José

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credit card
pick up the car
shuttle from the airport
returned the car
car was clean
friendly staff
car was dirty
rental place
car available
took over an hour
car insurance
great price
drop off the car
great car
car was great
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Rated no. 4
Alamo
5.9 Okay (72 reviews)
5 locations in San José
Alamo
Locations in San José
Avenue 18
+506 2233 7933
Between 34th And 36th St Next
+506 2221 4700
Km 3 General Canas Highway
+506 2290 0437
La Asuncion De Belen
+506 2242 7907
San Jose Intl Airport
+506 2242 7907
  • 5.7
  • 6.8
  • 6.1
  • 5.8
  • 5.3
Recent reviews
2.0 Mediocre
15 Jan 2017
DO NOT USE THEIR SERVICE
Pros: Nothing, they didn't even have a car for us
Cons: After traveling from Boston for 9 hours we arrived to San Jose, CR. We had a whole vacation planned out and these people told us they had no car. They offered us a shuttle to San Jose and promise to call us the next day with a car. It never happened. We end up renting a car with budget but this services was a nightmare. DO NOT, DO NOT USE THEIR SERVICE!!!
7.2 Good
2 Apr 2017
Pros: We rented an SUV from Alamo for three months in Costa Rica. The first SUV had a transmission problem and Alamo replaced it with a maintenance free vehicle. The vehicle ran fine for the remaining 2 1/2 months.
Cons: Our contract with Alamo was in dollars. However, Alamo in Costa Rica converted the charges to colons at the a favorable exchange rate for Alamo. This ruse is a way for Alamo to squeeze more money from unsuspecting Gringos. To resolve this problem I had to contact Alamo's corporate office in the U.S.
3.2 Mediocre
18 Dec 2016
Pros: The car inspection was fairly quick.
Cons: The location was impossible to find. We were never given the address and had to follow an Alamo shuttle to find it. Since we left the tank half empty, we expected to pay Alamo to fill up but the associate couldn't even tell us how much it would cost. He said not to worry as they'll jusy charge whatever it will be to my card later. I had to argue to get the guy to give me a final bill price before I left as I don't want to be charged some ridiculous amount a day later.
2.0 Mediocre
30 Dec 2016
Terrible price for a gutless car
Cons: 1) We used Kayak to book our Alamo rental car for Costa Rica, and had purchased the additional insurance through Kayak. 2) When we got there, we were told that that insurance was invalid in Costa Rica, and instead of the $125 that we believed we were going to pay, our bill went up to $650! Unbelievable! It was so much money, that it was a big reason that we cut our stay short in Costa Rica and went home early - can't afford such big swings in our budget once we are already there! We even brought our original reservation, printed with the price and everything, and they wouldn't budge! 3) Did you know that the shuttle ride from the airport is NOT FREE?!?! What the heck! They of course don't tell you this. Instead, you notice it tacked on to your receipt. 4) If you plan on driving in Costa Rica, you will be going through mountainous regions. I have never driven a more gutless car, and believe you me, I have driven my share of old Camry vehicles, but this SUV we had was incredibly useless on the mountain roads. 5) The brakes were very iffy and I was nervous driving down steep grades because of them. 6) The lights and headlights were woefully inadequate and did not give me a good view of the road - which is important because people cross the road wherever they want to whenever they want to! 7) This experience has taught me something - to never ever rent from Alamo again.
6.8 Good
10 Jan 2017
Pros: Hassle free return.
Cons: Did not receive a vehicle even close to what was reserved online.
4.4 Okay
27 Jan 2017
Tourist trap
Pros: Service and car were ok.
Cons: The price you book online will only be 30% of your total bill. When you get there they will make you buy a mandatory insurance package that ranges from twice the daily price of the car to 4 times more.
4.4 Okay
5 Feb 2017
Long wait for pick up after insurance rip off
Pros: Upgrade for delay
Cons: I couldn't complete the online insurance from the UK (because i was not in the US). I had to take out when i arrived at San Jose to be faced with an outrageous take it or leave price of $40 per day for comprehensive cover. Outrageous. I pay twice as much to insure three cars for a year as I did for a month in one car.
4.0 Okay
20 Feb 2017
Pros: The Car
Cons: The needed extra insurance in costa rica what quickly made it a 560$ rental (2x)
5.6 Okay
5 Apr 2017
$2,500 security deposit and charged me $139, vs. the $86 they quoted m
Pros: Th car was great and transportation to and from the airport worked out well.
Cons: They quoted me at one price then charged me a rate that was much higher than what the car was quoted at online. Quoted me at $86 online and then when I got to the rental place they told me $139, I was pissed and told showed them the quote, but they would not budge and once you get to the rental facility, you do not really have a lot of options. Terrible customer service and false online quotes. Plus the security deposit was $2,500, which could have paid for half of the car itself.
6.0 Good
19 Mar 2018
Fantastic in areas but lack upfront honestly
Pros: Maybe it's just me but I hate hidden fees and dishonest people that justify them. Even waiting on hold for a half hour to get an answer if my credit card covers all the required insurance I was still told in San Jose it was mandatory. So my rental went from 150 dollars to 620 dollars.... imagine my rage when this was never budgeted for. But in a pinch like everyone else I imagine I took it up the ass! Other than that the car was in good shape, never broke down and was great for what we need it to do. The gentlemen at Alamo named Robert who was from Toroto was amazing in finding us a a way back to our hotel and I couldn't speak more highly of that guy.
Rated no. 5
Economy Rent a Car
4.3 Okay (71 reviews)
4 locations in San José
Economy Rent a Car
Locations in San José
Downtown San Jose
+506 2299 2000
Juan Santamaria Intl. Airport
+506 2299 2000
San Pedro
+506 2299 2000
Tobias Bolanos International Airport
+506 2299 2000
  • 3.9
  • 5.2
  • 5.0
  • 4.2
  • 3.3
Recent reviews
2.0 Mediocre
5 Feb 2017
Unexpected exorbitant costs
Cons: We expected to pay the amount Kayak offered, instead on arrival we were informed that the insurance costs along with a huge security deposit raised the cost x20 !!! Walked out and changed our plan. Unacceptable unexpected cost.
3.6 Mediocre
14 Jul 2016
Felt ripped off
Pros: The drop off service and the gps service were great.
Cons: When I got to the airport and showed the person at Economy my reservation he said that the confirmation was a estimate. I did arrive late and he said that the car I reserved was given away. I don't have a problem with that. He asked me if I had insurance and I told him yes I did. He asked if it was through Allienze and I said yes. He said that since we are renting. 4 wheel drive vehicle that the policy I chose was not good and would have to get a policy from them. He also tried to sell me a car seat for my 10 year son. So he continued to up sell me at every turn. I didn't feel comfortable in leaving that desk and trying to go to another rental company. I had my wife and three kids there and decided that I was going to pay for the rental instead of trying another company without English being the language spoken. The confirmation through Kayak was at 280 dollars or so I ended up paying close to 700 with additional insurance that I am not sure I even needed.
5.6 Okay
24 Jul 2016
Insurance Scam in Costa Rica
Pros: Our vehicle was available upon arrival and drove fine.
Cons: We booked our Economy rental car through Kayak for about $120 total. However, when we arrived we were informed that we were required to purchase insurance for over $400 extra not including a $1000 security deposit on the vehicle. In total, we paid about $520 for a two week rental which isn't too expensive, but it was very upsetting initially when we walk in expecting to pay a little over $100 and end up paying over $500. So either Kayak or Economy should be a little more upfront about international car rental insurance.
2.0 Mediocre
2 Aug 2016
Worst Car Rental Ever
Pros: Car was ok
Cons: HIDDEN FEES GALORE! On top of that, I have asked the company for a breakdown of the fees, since what they charged my credit card is more than what the estimated receipt stated. I still have not heard back from them a week later. I can't believe this company operates like this, especially seeing all the other horrible reviews about them.
9.2 Excellent
7 Aug 2016
Insurance is the cost
Cons: There was no information on the cost of the insurance in the booking information. Insurance, the compulsory portion, not the one paid by your credit card company (worth about $3), ends up adding 5 times the cost paid for the car. $8/day for car, $38/day for insurance. It would have been nice to know the costs up front!
10.0 Excellent
18 Aug 2016
Pros: Car was great. Staff friendly and helpful.
Cons: Car was not completely full of gas.
4.4 Okay
22 Aug 2016
Terrible customer service
Pros: Near the airport.
Cons: Both picking up and dropping off the employees were the slowest I have ever seen. Dropping off took over 45 minutes and in the end I had to ask for a ride to the airport from a competing company as economy's van never arrived.
8.0 Excellent
30 Aug 2016
Pros: Very durable
3.6 Mediocre
31 Aug 2016
Economy will try to steal from you
Cons: In addition to the standard hidden fees and insurance which make up a huge portion of the costs of rental cars in Costa Rica, economy charged us for an additional driver though we didn't have one, as well as damage to the car. They refuse to provide backup for the damage charges, and cannot show any documentation to breakdown the costs. I was told by the customer service rep that tney can charge whatever they want and we have no choice but to pay. I am taking the matter to management at economy. I would never rent from them again. If you rent from them be prepared for strong-arm tactics and additional charges
5.6 Okay
12 Sep 2016
Bait and Switch
Pros: Pickup was excellent, right from the airport quick and easy but, to drop off, you have to wait in line again behind anyone there including pickups; even if you purchased all the bells and whistles! If you have a time schedule with a flight to catch like most people, this is Not convenient at all. Although the customer service agent did his best for both. I don't think it was the people but, rather the system that needs improving..
Cons: The worst part was the bait and switch routine. The teaser rate offered online is NOT anywhere close to the real rate! Mine was supposed to be around $45.00 US. In reality it was $120.00 If you want the extra protections offered it added about $80.00 more, total of over $200.00!! Also, the car's rear axle or tire had a loud hum like either a bearing or tire was bad, noticeable at only about 10mph; seems like they should do a quick test drive after each rental.
Rated no. 6
Enterprise
6.2 Good (8 reviews)
4 locations in San José
Enterprise
Locations in San José
La Asuncion De Belen
+506 2242 7816
Momentum Plaza - Lindora
+506 2242 7914
Paseo Colón Avenue, Next To
+506 2248 0074
San Jose Intl Airport
+506 2242 7900
  • 6.0
  • 7.3
  • 6.0
  • 7.0
  • 4.8
Recent reviews
6.4 Good
27 Oct 2016
Pros: Guys at the office were great
Cons: Radio not working!! Insurance purchased from Alianz not relevant (had to cancel)
6.4 Good
9 Sep 2016
Car rental Insurance in Costa Rica - Beware!
Pros: We were happy with the service and the vehicle in general was good. We did find our vehicle a bit squeaky and the shocks could have been replaced. Having seen the roads though, we understand why the vehicle was in the condition it was. The service was great and he took pity on us when he realized we weren't expecting the extra $800 in insurance and he threw in a GPS, which was a total life saver.
Cons: Please be aware that the cost of the vehicle rental does NOT include the insurance. The rental was estimated at $150 but when we got there, the mandatory insurance coverage took the total cost to $920 CAD. We had read about this, but we thought the credit card insurance covered it. With all the information printed out and in hand, we realized no cards will cover third party liability - which is mandatory there. The options were to put thousands down as a deposit and pay for any / some damages, or get full coverage for MUCH more per day. Please keep this in mind when booking a vehicle. And a 4 wheel drive is an absolute must if you want to drive any of the 'roads' in hard to reach but beautiful places.
10.0 Excellent
12 Mar 2019
Pros: The staff is very kind and the vehicle is in good conditions.
8.0 Excellent
30 Jan 2017
Sticker shock
Pros: Had the reservation price tripled once the mandatory insurance was added on. It would be nice to see insurance prices listed on your website rather than being surprised first thing on arrival.
5.2 Okay
17 Dec 2017
So so
Pros: The car reservation was for $31 but I needed up paying $40 a day for insurance. It was ridiculous. Not to mention I ended up stopping at a service station and they checked all my fluids just for me to find out that the brake fluid was extremely low (dangerously low). This was concerning considering I was driving through mountains and steep cliffs.
6.0 Good
29 Nov 2018
Invalid Insurance
Cons: We arrived at the airport only to find that the 3rd party insurance offered through Kayak was not accepted and was not usable. We purchased insurance through Enterprise and will be canceling the charges for the 3rd party insurance. Dont offer it to consumers if it is not valid in that country. It effected trip budgeting as the 3rd party was about $65 and at the desk through the company it was about $180
2.4 Mediocre
26 Feb 2019
Pros: Nothing, the service was awful.
Cons: I originally booked a rental 4x4 in late November to pick up in San Jose, Costa Rica. When we arrived we were told that no other 4x4 rentals were available even though another family showed up after us, was helped after us and received a 4x4. Enterprise originally offered nothing except to refund
5.2 Okay
16 Mar 2019
Pros: Staff was great
Cons: Our car was a total piece of junk. The rental was inexpensive but I had no idea we were signing of for what seemed like a 10 yr old beat up car.
Rated no. 7
Thrifty
6.0 Good (21 reviews)
2 locations in San José
Thrifty
Locations in San José
1 Km E And 50 Meter N From
+506 2442 8585
Calle 3 Avenida 13,barrio Amon
+506 2257 3434
  • 5.1
  • 7.5
  • 6.9
  • 6.3
  • 4.7
Recent reviews
4.4 Okay
11 Mar 2017
car insurance
Cons: They told us that coverages purchased on third party websites or insurence companies are not accepted by Thrifty. We had to pay 896,4 $ extra for the Insurance!!!!!
6.0 Good
26 Dec 2016
Cons: They should inform customers about Costa Rica's unusual insurance policy in advance.
9.6 Excellent
12 Feb 2017
Pros: Dropoff was easy right next door to our hotel holiday inn express, very close to Alajuela/SanJose airport. Nearest gas station is about 1 mile away. They did inspect very thoroughly on return so make sure you have no damage deductable.
6.8 Good
13 Feb 2017
Great service, good car, insurance was more than t
Pros: Service & quality of vehicle.
Cons: Price of insurance. It was more than the actual rental.
6.0 Good
22 Feb 2017
Car insurance will get you!
Pros: Decent car
Cons: Monopoly car insurance prices in CR. Please note you will pay on avg 45.00 USD per day on top of your rental with a min of 500.00USD deposit. Good luck!
8.4 Excellent
6 Mar 2017
The car is a lot more then quoted.
Pros: The service was quick and the car was really nice.
Cons: Don't purchase your insurance online, I lost hundreds by doing so because thrifty doesn't accept insurance unless it has been purchased at the location when you are there. They also took a $500 hold on my card and the car was about double the quoted price. You will need at least 1500 USD just for the car rental even though the quote was 400 USD.
6.4 Good
7 Mar 2017
Mandatory State Insurance not disclosed on the web
Pros: Expertise and willingness of the staff to help us.
Cons: We payed for damage insurance ahead of time and when we got there, they don't accept it. We paid $403 for 4 days vs $176.
4.4 Okay
21 Mar 2017
Costa Rica Insurance Scam
Pros: The vehicle ran and did what it was supposed to.
Cons: Read the fine print in your rental agreement. You might think you are getting a great deal until they force you to buy insurance from them stating that they do not accept any third party, this in my case more than doubled my rate. Very smug about the whole deal with a don't care attitude because they know they have you. He offered on more than one occasion to cancel the reservation.....sure I just arrived in a foreign country, don't know my way around....let me cancel it. This was by far the absolute worst rental car experience I have ever had in any country. Would never recommend Thrifty to anyone there or in the USA again. They have lost a customer for life.
2.0 Mediocre
28 Mar 2017
Cons: it's a traaaap
10.0 Excellent
20 Apr 2017
Pros: Great customer service!
Rated no. 8
Budget
5.4 Okay (20 reviews)
2 locations in San José
Budget
Locations in San José
Juan Santa Maria Intl Apo
+506 2436 2010
Paseo Colon
+506 2436 2015
  • 5.1
  • 6.4
  • 5.7
  • 4.6
  • 4.6
Recent reviews
5.6 Okay
20 Nov 2016
Cons: Drop off location near SJO airport really hard to find with the small/not to scale map provided
6.0 Good
17 Jul 2016
double the cost
Pros: Check in and out was convenient.
Cons: The insurance cost was never mentioned in the quote but out can't be declined.
7.6 Good
15 Aug 2016
Pros: The car was good and 24-hour office was nice for late pick-up/early drop off.
Cons: Price after all the ins. and add-ons was more than double the quoted price.
5.6 Okay
3 Sep 2016
Not the price listed
Pros: Budget Costa Rica charges hundreds of dollars more than listed on the prices. If you are coming from the aiport there is an "airport fee" that can be about $100. We rented a car that was listed at $271 for 10 days and ended up paying $600
Cons:
10.0 Excellent
19 Oct 2016
not at the air port but very close
Pros: It was easy to get to from the airport via the free shuttle and the same goes for getting back to the airport when you drop it off
2.0 Mediocre
7 Dec 2016
Basically got robbed by Budget
Pros: not much
Cons: LONG wait - only 2 people in line and still waited 45 minutes. Booked a small suv online for $160 with NO mention of required insurance (that normally visa covers) and fees that ended up making this rental $470. Ended up with a several years old, very used (over 30k), gutless, tiny, ant infested suv. They are taking advantage of you and I suggest to everyone looking at this - DO NOT GO THERE.
8.4 Excellent
24 Dec 2016
Pros: Buen.carro sin fallas, excelente servicio al cliente
Cons: Que el seguro no este en la página y tengamos que pagar más de lo que dice en la página pues habían páginas que incluían seguro y al final era malas económico que ir a budget con un precio menor y poniendo eel seguro sobrepasaba a las demás compañías
10.0 Excellent
25 Dec 2016
Great experience overall but traded in our car for
Pros: Great experience overall. Once we got a better car.
Cons: Don't get the daihatsu terios. Not a good car. Better off getting a Toyota rav4.
6.0 Good
30 Dec 2016
Fine Car, Charges Excessive
Pros: The car was clean and worked well. It was sized to contain my wife and I, and all our bags. It was a newer model and contained some good features that we enjoyed using.
Cons: Check-in took over an hour due to a line of people. There are added costs that you must use in Costa Rica, one being insurance. Unless you can clearly indicate your coverage in a foreign country, you are required to purchase insurance for the car. This was a significant addition to the base car rental price but it is a requirement from all companies. There are probably cheaper options than the one we chose but everyone should be aware. We also wanted a GPS device for navigation but it was very problematic in operation. The commands coming from the device were muffled and we could not understand them. I could not attach the device in an easily viewable area, so my wife had to stay connected to the device to keep me informed of where to turn. Finally, the device would turn off or switch from the specified directions from time to time. It was difficult enough to determine where to go without having to input the directions again and again. This device was not worth the daily price we paid. Lastly, the check out was slightly delayed. They could not shuttle us to a hotel that we were staying in before our flight the next day (San Jose is further away from the airport ) but they did drop us off at the airport to try and find transport from there.
5.2 Okay
15 Jan 2017
Be aware of insurance difficulties
Pros: The car itself was great for getting around Costa Rica, I don't recommend anything less than an SUV for that. The problem we encountered was paying for the insurance through Kayak via Allianz. When we arrived at Budget having insurance already, we were told that if we wanted to use our third party insurance (Allianz) we had to put down a $3,000.00 hold on a credit card that we weren't prepared for and was not easy to resolve. We ended up having to cancel the Allianz insurance and purchase insurance through Budget which brought our total from $140 (car rental + Allianz at time of booking through Kayak) to $400 (rental + Budget insurance). Not a cost we had prepared for, plus we had to spend over an hour resolving the issue once we arrived at Budget.
Rated no. 9
Avis
5.1 Okay (3 reviews)
3 locations in San José
Avis
Locations in San José
1219 Hotel Crown Plaza Corobici
+506 2296 0167
Cruce San Antonio De Belen
+506 2442 1321
San Jose Sabana Norte
+506 2509 5980
  • 3.3
  • 8.7
  • 6.0
  • 4.7
  • 2.7
Recent reviews
6.4 Good
3 Feb 2019
Cons: AVIS added a mandatory fee for insurance that was equally high as the advertised rental price. It doesn't make much sense to advertise a price for a rental if it's not possible to rent the vehicle for that price or anything close to it.
4.8 Okay
9 Jan 2017
Good car. Bad service
Pros: Car was high quality. Comfortable.
Cons: Extra charges. Bad service. Simply a ripoff
4.0 Okay
6 Jan 2019
Cons: Forced us to subscribe their expensive insurance despite having paid one online
Rated no. 10
National
4.5 Okay (7 reviews)
5 locations in San José
National
Locations in San José
Avenue 18th
+506 2242 7901
Km 3 General Canas Highway
+506 2290 0437
La Asuncion De Belen
+506 2242 7878
Paso Colón Avenue, Next To
+506 2248 0074
San Jose Intl Airport
+506 2242 7911
  • 4.0
  • 5.4
  • 4.6
  • 5.7
  • 2.6
Recent reviews
7.6 Good
15 Feb 2017
Beware of the Insurance
Pros: The service was great, staff was helpful and prompt.
Cons: It would have been nice to know the full price I'd be paying for a rental car before landing in this foreign country fully dependent on getting it. I felt very mislead by the pricing I was given in the reservation. In Costa Rica, insurance is required and this was never mentioned in the booking process. Therefore I ended up having to pay over $400 (with an extra $800 held) for the car I expected to rent for $83. I just thought that was very dishonest by the rental car company and the booking company.
4.4 Okay
16 Mar 2019
Pros: The staff was friendly and the shuttle was efficient.
Cons: The suv I received was an old model with over 75k. The car I reserved was a “Jeep Wrangler or similar”. Certainly, I understand that the actual SUV will vary but I received was nothing even remotely comparable. A tiny, old Dahaitsu is just plain false advertising. They don’t even have any Jeeps!
8.0 Excellent
9 Aug 2019
Pros: Staff was friendly and helpful.
Cons: The insurance prices are lower than most otehr companies, but still a rip off.
5.2 Okay
1 Jan 2017
More than quoted
Pros:
2.0 Mediocre
3 Jan 2017
Cons: When I came there was no SUV's. So I had to wait more 5 hours to get one.
2.0 Mediocre
7 Jan 2017
did not have car ready
Cons: they did not have the car ready and told us to call within 4 hours. this delayed our trip and exhausted us. Instead of waiting, we decided to go to their site and there were a multitude of cars available. They claimed that they did not have cars available, because many people had not returned them from the day before. Customer service was slow and it lagged the promptness needed to get in and out. Also, if you prepay insurance from the US, it will not work. You are obligated to purchase their insurance. Our reservation was worthless.
2.0 Mediocre
5 Jan 2018
Disappointed - bait and switch
Pros: Car and experience was fine, but....
Cons: After all was stated very clearly on the confirmation.... The agent at the desk required that I add insurance or not be able to rent the car. Of course, my credit card covers insurance, and this was a shock and dismay (and an extra hundred dollars!). Foul!!!!!!
Rated no. 11
Dollar
4.4 Okay (4 reviews)
4 locations in San José
Dollar
Locations in San José
Carr John F.kennedy St, Centro
+506 2228 6686
General Canas Hgy Nxt To Total
+506 2443 2950
Juan Santamaria Intl Ap
+506 2431 4865
Paseo Colon Ave, 36 & 38 St
+506 2257 1585
  • 4.0
  • 6.5
  • 5.0
  • 3.5
  • 3.0
Recent reviews
2.0 Mediocre
21 Apr 2017
Dollar is a dishonest company.
Pros: Dollar lured my family in with a low price listed on the internet. BUT it was only an empty promise as they made us pay nearly twice that amount upon our arrival to pick up our reserved vehicle.
Cons: My family paid in full online prior to my trip. We received a confirmation of both our payment and reservation. After arriving in our destination (Costa Rica) Dollar made us pay additional insurance and fees to obtain our car. With our young children in tow and after pleading with them for 2 hours we had to pay the additional money to drive away. A formal credit discard dispute has been filed. Stay away from this dishonest company.
7.2 Good
29 Oct 2016
Misrepresented on Kayak
Pros: Customer service at Dollar
Cons: Kayak misrepresented the vehicle. I booked a vehicle that could fit 7 with insurance. When I got there I found out the vehicle only seated 5 and the insurance I paid for through Kayak wasn't even basic insurance for this country. Ended up paying 400 more than originally quoted!! Could have saved almost 200 going directly through Dollar.
4.8 Okay
9 Jan 2018
Price gouged
Pros: No restrictions on where I could go with the car. Air conditioning worked. Offered WiFi device for $5/day, and that worked great.
Cons: Reserved an automatic, but their computer didn’t show it, so I was forced to upgrade. Paid for insurance via Kayak, but told that was no good and that we were required to get additional insurance that cost more than $100. The shuttle to/from airport is slow, and we waited almost an hour to get to the airport after drop off. Car’s brakes stuck and needs new shocks.
3.6 Mediocre
30 Mar 2018
They will hit you with extra charges any way they can!
Cons: We got stuck in traffic because of construction in Monteverde. It was beyond our control. They shut down the only street in or out for hours. We called Dollar Rental to let them know and they told us NOT TO WORRY and that we would NOT BE CHARGED EXTRA for running late as long as we got there before they closed at 11:30 PM. We got there at 10:30 PM and the guy that was checking us back in said, "Don't worry, you won't be charged extra for being a few hours late." However, when we went to pay, the guy at the front desk charged my credit card for an additional $60.51 for the few hours we were late. I told him that both the guy on the phone and the guy who checked us back in told us we would not be charged extra. He gave me a funny look and said, "Oops, they didn't tell me that and I already ran your card, so I can't reverse the charge now. You'll have to email corporate when you get back to the US and they will fix it for you." I emailed corporate over a week ago and never heard back from them. I will never be using Dollar Rental again.
Rated no. 12
Europcar
4.2 Okay (4 reviews)
2 locations in San José
Europcar
Locations in San José
Hotels Delivery And Collection
+506 2519 9308
Mango Plaza 1km North Of Juan Santa
+506 2519 9308
  • 3.5
  • 5.0
  • 4.0
  • 5.0
  • 3.5
Recent reviews
8.4 Excellent
30 Apr 2017
Pros: Friendly service
Cons: Poor service from internet portable device
2.0 Mediocre
7 May 2017
Cons: Charged for extra insurance even though I already purchased supplental insurance for the rental through the site. Car was old and struggled to go uphill.
2.0 Mediocre
26 Feb 2018
Horrible experience
Pros: Free shuttle from airport
Cons: Horrible experience, car was not as described. We didn’t receive the Kia Sportage as advertised but rather a beat up 15 year old Tesoro which had no air conditioning and shocks. On top of that we were forced to purchase insurance which was almost as expensive as the car rental. We were not even allowed to purchase the insurance offered by kayak. They only accepted the insurance direct from their company. Absolutely horrible.
4.4 Okay
24 Sep 2019
Pros: Easy pick up and drop off
Cons: Getting quotes $43 for 9 days and getting to Europcar and being told that it will be $560 instead. Customer service rep also tried to trick us by including fuel service charge in our rental price by saying we get a free tank of fuel by paying full coverage. Bunch of worms really.
Rated no. 13
Hertz
3.7 Mediocre (5 reviews)
2 locations in San José
Hertz
Locations in San José
Juan Santamaria Intl Apto.
+506 2221 1818
Paseo Colon & Calle 38 Street
+506 2221 1818
  • 3.0
  • 6.0
  • 5.0
  • 3.7
  • 3.3
Recent reviews
5.2 Okay
9 Jun 2017
Bait and Switch with Hertz in San Jose Costa Rica
Cons: We were given a very good rate when we booked but when we showed up we not given an option of taking out additional insurance. We discussed at length- the entire process of renting the car took a very long time. They tried to charge me over $500. After much discussion they wouldn't let us take the car for an amount that was over 3x the quoted rate. We really needed to get going and the Hertz facility is away from the airport so reluctantly signed. The front desk employee was rude and found VERY small print to justify the increase in the rate. I will not use Hertz again at this location.
2.0 Mediocre
20 Feb 2017
Didn't have my car available despite reservation
Pros: nothing
Cons: They gave my car away. They literally had no automatic cars available the day I arrived at their location. I had to find another rental car company on the spot that day.
2.0 Mediocre
26 Feb 2017
Never again
Pros: Nothing
Cons: Car had over 100,000 miles no power and was charged almost triple my quoted rate because no one at booking says you will be asked to get Costa Rican insurance. So my $80 car was $230. Don't buy the third party insurance it's useless here in CR. More money lost. Not happy at all
3.2 Mediocre
10 Mar 2017
Dissapointing
Pros: Not much
Cons: The internet booking site was COMPLETELY mis-leading. It made no mention of the exorbitant insurance fees. It felt like fraud. I'm not sure I'll ever use Hertz again, especially in Costa Rica.
6.0 Good
14 Jan 2018
Pros: Car was in good shape
Cons: The reservation price didn't include a $30/day mandatory insurance fee that is required I'm Costa Rica. So, my quote was for $7xx, and total cost was actually $1100. AND, the guy at the ciunter was a total dick and kept trying to sell us on the optional insurance to make us pay EVEN MORE. UGH.
Rated no. 14
E-Z Rent-A-Car
ez
2.0 Mediocre (2 reviews)
1 location in San José
E-Z Rent-A-Car
Locations in San José
San Jose International Airport - Europcar
+506 2440 9990
Sunnycars
sunnycars
5 locations in San José
Sunnycars
Locations in San José
Avenue 18
General Canas Hwy 3KM
Mango Plaza 111, 1km North Of Juan
Paseo Colon 36-38
Station is on Airport grounds
easyCar
easycar
2 locations in San José
easyCar
Locations in San José
34th St., 16th Ave.
San Jose Intl Airport
+506 2442 2422
L&M Car Rental
lmcarrental
2 locations in San José
L&M Car Rental
Locations in San José
North Of The Sabana Park
San Jose International Airport
Mirage Car Rental
miragecar
2 locations in San José
Mirage Car Rental
Locations in San José
San Jose Airport
Tobias Bolanos Airport (SYQ)
NU Car
nucar
2 locations in San José
NU Car
Locations in San José
Tobias Bolanos Airport
+506 2255-2200
next to the Ambassador Hotel
+506 2255 2000
Sixt
sixtrentacar
2 locations in San José
Sixt
Locations in San José
Calle 43, 50m sur del Bar Rio
+506 2431 3803
Oficentro Plaza aeropuerto C3
+506 2431 3803
ADOBE
adobe
1 location in San José
ADOBE
Locations in San José
Edificio Adobe, 34th St., 16th Ave., Barrio Corazón de Jesús Hospital, San José, San José -
+506 2542 4800
Apex
apex
1 location in San José
Apex
Locations in San José
Juan Santa Maria Intl Apo
Discount Service Car Rental
discountservic
1 location in San José
Discount Service Car Rental
Locations in San José
La Uruca 5 Blocks West From Hospital Mexico
5-062-294-2354
GREEN MOTION
greenmotion
1 location in San José
GREEN MOTION
Locations in San José
300 meters east from the Purdy Motor building in Paseo Colon San Jose
keddy by Europcar
keddy
1 location in San José
keddy by Europcar
Locations in San José
Delivery And Collection Serviceonly
Target Car Rental
targetcar
1 location in San José
Target Car Rental
Locations in San José
Tobias Bolanos Airport (SYQ)
U-Save
u-save
1 location in San José
U-Save
Locations in San José
Rio Segundo
+506 2430 4648
215 travellers who rented a car in San José gave the car agency they used an average rating of 5.2

Car hire locations in San José

Good to know

Most popular car type Full-size

When to book a hire car in San José

Average daily price per month
Car hire prices as pick-up date approaches
-1 day
-2 days

Top tips for renting a car in San José

  • When visiting Costa Rica you won’t want to miss some of its most scenic destinations like its waterfalls, forests, and volcanoes. Renting a car will let you be able to travel to some of the best hidden gems that are far off the beaten path. Additionally, you can drive to some of San Jose’s most popular tourist attractions like the San Jose Central Market or the Precolumbian Gold Museum.
  • San Jose International Airport serves San Jose and many other cities in and around central Costa Rica. When flying into this airport, you’ll find many car hire agencies just outside of the international flight arrival hall. Some of the agencies located here include Alamo, Avis, and Economy.
  • You won’t need an international driver’s license to legally drive in Costa Rica. All you’ll need is a pictured license from your country. If you are driving through rural areas, you’ll have to contend with dirt roads and lots of potholes. Note that, when it rains, the streets can get even worse -- possibly resulting in washouts -- so always be on the alert in rainstorms.
  • San Jose is a lively city with a large population, so traffic can get heavy at times. This is especially true during the peak hours of 6 a.m. to 9 a.m. during the morning commute, and in the evening from 4 p.m. to 7 p.m. To avoid getting caught in a traffic jam, you should plan your travel around these times.
  • Book your rental car in San José at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car in San José

What is the most popular rental car in San José?

Full-size (Toyota RAV4 or similar) is the most frequently booked rental car type in San José.

What is the cheapest car rental company in San José?

In the past 72 hours, the cheapest rental cars were found at GREEN MOTION ($22/day), Payless ($22/day) and Dollar ($26/day).

What is the best rental car company in San José?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in San José are Alamo (8.7, 6619 reviews), Enterprise (8.5, 12833 reviews), and Avis (7.6, 2256 reviews).

What is the cheapest car hire location in San José?

In the last 72 hours the cheapest hire car price was found at GREEN MOTION ALAJUELA AIRPORT Office is located across from Hampton Inn Hotel (14 kilometres from the city centre).

How can I find car rentals near me in San José?

Take a look at our extensive car rental location map to find the best rental cars near you.

How much does a Full-size car rental cost in San José?

A Full-size car rental in San José costs $1 per day, on average.

What type of car is recommended for driving in San Jose?

To get to some towns close to San Jose you just might need a 4x4. This is definitely a necessity if you are traveling to the forest or visiting the country during the rainy season. Depending on where you want to go, a compact car might be more comfortable because of the tight, curvy roads. Diesel vehicles might also be more appealing because of the lower cost of fuel.

What's the speed limit in San Jose?

Speed limits in San Jose might be lower than you are used to. On the freeway you may only drive at a maximum speed of 50 mph (or 80 km/h). When you are on a main highway, the speed limit may go up to as much as 62 mph (100 km/h). However, when you get close to the city, the speed limit will go down quickly -- so always pay attention to signs you might be passing.

How are gas prices in San Jose?

When you’re at the pump in San Jose, you’ll pay a little over $4/gallon (or 637 colones). This is a lot lower on average than in other countries and areas in Central America. San Jose also has only full-service petrol stations, so you won’t have to worry about pumping your own gas.

Where are the best places to park in San Jose?

In downtown San Jose you’ll find a wide variety of restaurants, shops, and museums. Consequently, there are numerous paid parking lots in which you can safely leave your hire car. One popular area for parking is around the Central Market. If staying downtown, you might also get free parking at your hotel.