Book Enterprise hire cars in Tel Aviv

Reviews for Enterprise in Tel Aviv

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Traveller rating

Excellent

5

Good

3

Okay

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Mediocre

15

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get the carstaff was very helpful

car was greatairport location

car availablegreat customer

great pricegreat experience

great servicecustomer service

4.0

Price not as advertisedPros:The advertised price was $78. When I went to pick up the car they said that I must purchase insurance at the very least of an additional x amount of dollars per day , bringing my total to over $238 with the tax. Obviously was pretty up set but I became more upset when the receptionist tried to justify the price. By saying that I should have read the fine print and so on and so forth.i felt like I had to defend my self for being up set about the price. I will say going forward I will never use kayak for this service nor will use enterprise overseas. I will go directly to the carrier to avoid this type of bait and switch advertisingReviewed 22 Dec 2016

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4.0

I ended up charged twice the original amountPros:The lady at the front desk tried explaining the need for the increased amount. Tried...Cons:At the pickup desk I found out that instead of $329 it'll cost me $752. Why? hidden charges. Two type of un-mentioned insurances and another airport fee. The car was beat up and scratched with no mentioning of any damage on the pickup report. Good thing I pointed them out. The driver's seat was burnt with cigarettes.Reviewed 8 Jan 2018

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4.8

Two hours and 7 min for a pick up!Pros:Nothing!!!Cons:From the time I have arived at the counter and until I got the keys it was a mess. There was a chaotic crowed waiting for cars with many arguments and bikering. The staff worked extremely slowly and did not try to manage the crowd. It is a contract agency that has nothing to do with the rental cats agencies and they service 4 companies (at least). I was given a vehicle with a different car rental company logo (Eldan). I will never rent again from Enterprise, National, Eldan or Alamo at Ben Gurion airport!Reviewed 19 Jan 2017

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3.2

Ignorant and rude staffPros:The car was clean and worked well. The car return was quick.Cons:The person who served us was new to his job and was clueless. He made numerous mistakes, which took forever to converge. Moreover, when we asked to talk to his supervisor, the supervisor was rude, nasty, and suggested that we leave without renting the car. In our 40+ years of renting cars we have never experienced this kind of behavior. Adding to this incompetence and rudeness, they both charged our credit card way more than is normally done, namely more than $5,000, in case we’ll have damage to the car. We will never rent with this company and we’ll tell all our family, friends and colleagues about our terrible experience with this car rental company.Reviewed 1 Jan 2018

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2.8

Pros:The charge was 4 times the amount promised.Reviewed 15 Jan 2017

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10.0

Pros:Nice car nice serviceReviewed 16 Oct 2018

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2.0

Never againCons:Dirty, no customer support. Said there was an extra fee when I got to the desk. Paid about 3 or 4 times more than what I reserved online because of some BS forced insurance requirement.Reviewed 18 Aug 2018

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9.6

Pros:All was fine.Cons:Don't have a G P S.Reviewed 19 Nov 2016

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4.0

UnderwhelmingPros:Car did not break downCons:First two cars did not start,the third was a five year old car,generally rental companies do not use old cars, my had 68000 kilometers. Instructions for returning the car convoluted and imprecise, took extra time to locate the place. Being under pressure after circling the airport several times, we forgot I phone bracket on the dashboard and, after discovering this I called the office they just hung up on me. Never againReviewed 3 Nov 2016

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8.8

Pros:Car was goos. Friendly staff.Cons:Lots of hidden fees! Price advertised on kayak was nowhere near actual priceReviewed 11 May 2019

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2.0

Online Reservation did NOT workCons:I made a reservation for a car that was supposed to end there and was supposed to cost 143.00 I ended up paying 432.00 because of fees not included but that did apply.Reviewed 5 Apr 2018

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2.8

Scam beware !!!!!!!!!Cons:Dear Sir My online quote was $188, yet at the counter the rate was $560. This place luck transparency. I was informed that the car that I wanted Mazda 3 is not available and that they do have a similar class vehicle Peugeot 301 which looked ok from the outside but had a none working entertainment system inside. I was then told that taking a car for a full week would be cheaper per day than my original 4 day reservation, I have agreed. But since the Peugeot didn't have a working entertainment system and no other vehicle was available I had to upgrade to a higher class vehicle. Now my total stood at $777.00, with no other alternatives I had to agree. I can't express my disappointment in words, I hope this review doesn't fall on deaf ears. Ilan Basha (310) 280-8059 cell (310) 914-4014 officeReviewed 23 Aug 2016

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• What is the most popular car hire from Enterprise in Tel Aviv?

  Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Enterprise in Tel Aviv.

• How many car hire locations does Enterprise have in Tel Aviv?

  Enterprise has 2 car hire locations in Tel Aviv. Take a look at our Enterprise hire location map to find the best car hires near you.

• Does Enterprise have a car hire location at the airport: Ben Gurion Intl airport (TLV)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Ben Gurion Intl airport (TLV)?

  Yes