Guest reviews
Overall rating
7.1
Good
Based on 2,768 reviews
Cleanliness
5.8
Comfort
5.3
Pickup/dropoff
5.6
Value for money
5.2
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
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6.4
Pros: drop off was easy
Cons: I didn't get the size I ordered. A/C was weak.
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2.0
Pros: nothing
Cons: they gave away my cat and fetuses to honor my reservation
review from
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4.0
Pros: My car was in bad shape they technical support was the Only one that helps and came to fix the car Even due many problems were show after
Cons: Don’t work with Companies that upsell the cost when you Don’t have any other chose , don’t work with companies that rent old cars !!
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10.0
Pros: Very easy and fast check in experience
Cons: nothing
review from
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6.8
Pros: Nice car did its job
Cons: Hidden costs are prevalent, didn't like that. Read the small print
review from
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2.8
Pros: Nothing
Cons: Provide me with the car type (or similar class) I had actually reserved and not giving me a car that can’t fit my luggage!!! Not to mention the room for passengers.
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2.8
Cons: There was no one to pick us up from the airport. We waited 30 minutes and by the time it came there were other people waiting and the shuttle filled up before we could get on. I ended up having to take a taxi.
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8.4
Pros: Friendly staff easy drop off
Cons: Not easy to find the pick up location
review from
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6.4
Pros: Quick transaction at depot
Cons: Poor communication about charges from staff and from Kayak as to final cost. Many additional costs were added.
review from
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2.0
Pros: Nothing. Car broke down on the side of the highway 5 minutes after picking up the car. Had to call the police and a taxi to take us to our apartment.
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2.0
Pros: Nothing - unhelpful staff, poorly communicative. We walked away and went next door to Sixt where we met the most wonderful staff who all went the extra mile to help us.
Cons: Our flight was delayed and then the airline re-routed us through Madrid with a 12 hour layover. By the time we got to the rental company they had given our car to someone else. They offered a car that would have cost an extra $10 per day with mandatory insurance of $22 per day!! Highway robbery.
review from
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4.0
Pros: Not much.
Cons: Staff insisted on telling my Credit Card company would not cover the CDW and claimed that they could only do so with a printed letter from the company I had to sit there on hold for 20 minutes to get a customer rep on the phone. They also claimed I didn't fill the tank on return.
review from
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6.4
Pros: drop off was easy
Cons: I didn't get the size I ordered. A/C was weak.
review from
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2.0
Pros: nothing
Cons: they gave away my cat and fetuses to honor my reservation
review from
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4.0
Pros: My car was in bad shape they technical support was the Only one that helps and came to fix the car Even due many problems were show after
Cons: Don’t work with Companies that upsell the cost when you Don’t have any other chose , don’t work with companies that rent old cars !!
review from
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2.8
Pros: Nothing
Cons: Provide me with the car type (or similar class) I had actually reserved and not giving me a car that can’t fit my luggage!!! Not to mention the room for passengers.
review from
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2.8
Cons: There was no one to pick us up from the airport. We waited 30 minutes and by the time it came there were other people waiting and the shuttle filled up before we could get on. I ended up having to take a taxi.
review from
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6.4
Pros: Quick transaction at depot
Cons: Poor communication about charges from staff and from Kayak as to final cost. Many additional costs were added.
review from
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2.0
Pros: Nothing. Car broke down on the side of the highway 5 minutes after picking up the car. Had to call the police and a taxi to take us to our apartment.
review from
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2.0
Pros: Nothing - unhelpful staff, poorly communicative. We walked away and went next door to Sixt where we met the most wonderful staff who all went the extra mile to help us.
Cons: Our flight was delayed and then the airline re-routed us through Madrid with a 12 hour layover. By the time we got to the rental company they had given our car to someone else. They offered a car that would have cost an extra $10 per day with mandatory insurance of $22 per day!! Highway robbery.
review from
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4.0
Pros: Not much.
Cons: Staff insisted on telling my Credit Card company would not cover the CDW and claimed that they could only do so with a printed letter from the company I had to sit there on hold for 20 minutes to get a customer rep on the phone. They also claimed I didn't fill the tank on return.
review from
Other suppliers in Tel Aviv scored
Where can I find Thrifty hire cars in Tel Aviv?
Terminal 1 Ben Gurion Airport, Thrifty car rentals
Address
Terminal 1 Ben Gurion AirportPhone
+972 3975 4505Top tips for hiring a car from Thrifty in Tel Aviv
- Compact car hires from Thrifty in Tel Aviv are around 42% cheaper than other car types, on average
FAQs about hiring a car from Thrifty in Tel Aviv
What is the most popular car hire from Thrifty in Tel Aviv?
Compact (Class Compact SUV or similar) is the most frequently booked car hire type from Thrifty in Tel Aviv.
How many car hire locations does Thrifty have in Tel Aviv?
Thrifty has 2 car hire locations in Tel Aviv. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: Ben Gurion Intl Airport (TLV)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Ben Gurion Intl Airport (TLV)?
Yes