Cons: Received an old (75K kilometers), dinged, smelly and dirty car
Cons: Knowing the price they charge me in advance
Cons: The price was 4 times(!) what was advertised.
Pros: actual price was triple than what was booked on kayak and staff only tried getting out from you another dollar
Cons: honor prices
Pros: Prices were x5 higher than promised here and x2 higher than explained on the counter. The staff consists of con artists and pathological liars. I submit a criminal case to Tel Aviv police office.
Cons: Returning the car at Ben Gurion Airport in Tel Aviv is a nightmare. The Hertz return is not in the same location as the return for all the other agencies. The airport signage for Hertz is completely inadequate. Nav apps (Google maps) takes one to the wrong level. We drove around for 100 minutes (!) and literally could not find where to leave the car. This is a big problem when there is an international flight to catch.
Cons: No mention of a mandatory insurance policy that cost $50 US dollars a day in addition to what I paid to kayak
Cons: it will take a minimum of two hours to rent the car and another 30 minutes to get it out of the cramped parking lot.
Pros: The car generally drove well.
Cons: Car was parked on a sidewalk NOT in the place I was told to find it on pick up. Really could not find the car. There was some minor scrape which was present before I took the car. I had trouble finding your return area, signed when driving around airport were way to small.
Hertz ok but car type not good
Pros: Easy pick up and drop off at airport. The customer service person was nice and explained the insurance options.
Cons: The car was a Cleo. This car's engine stops every time the car comes to a stop at traffic lights and in stop and go traffic, then must re-start to move. This was terrible especially in Israel's hilly terrain . The insurance cost in Israel is outrageous! Credit card insurance policies will not cover rental cars there.
Insurance cost, location
Cons: After making the reservation, Hertz sent me an email saying that the insurance would be $28/ day if I couldn't prove that my credit card provided coverage. If I did have proof, mandatory insurance would be only $14/ day. I elected to rent from another company.
Mini (Hyundai i10 or similar) is the most frequently booked car hire type from Hertz in Tel Aviv.
Hertz has 2 car hire locations in Tel Aviv. Take a look at our Hertz hire location map to find the best car hires near you.